Architecting and Implementing a Federated Cloud

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1 Architecting and Implementing a Federated Cloud

2 Cloud Computing

3 I am here to help

4 Worldwide Centers 4 Poughkeepsie, NY Montpellier, France Makuhari, Japan Boeblingen, Germany

5 What we do

6 How We Are Like Our Clients

7 Provide Service to Lines of Business

8 Must Support Production like Services

9 Make Effective Use of Resources

10 Flaws in the Current System

11 Discourages Sharing

12 Not Efficient

13 Limits Experimentation

14 Stifles Innovation

15 It's this guys fault 15

16 Vision

17 How is it different from Hybrid Cloud?

18 Architecting

19 Goals

20 Worldwide

21 Leverage Assets

22 Avoid Duplication of Efforts

23 Standardized Services

24 ITIL Aligned

25 High Level Requirements

26 Service Requester Requirements

27 Self Service

28 Service Catalog

29 View all services offered

30 Provider Requirements

31 Site Managed Catalog

32 Site Managed Security

33 Cookie Cutter Deployment

34 Federation Requirements

35 Articles of Federation

36 Consistent Identity

37 Consistent Operations

38 Transparency Between Clouds

39 Implementing

40 Federated Cloud Federated Cloud Request Service Service Catalog Users Workload Placement Provisioning Services Services Selected BOE Virtualized Infrastructure for Federation MAK Virtualized Infrastructure POK Virtualized Infrastructure DAL Virtualized Infrastructure MOP Virtualized Infrastructure

41 IBM Cloud Computing RA Cloud Service Consumer Cloud Service Provider Cloud Service Developer Cloud Services IT capability provided to Cloud Service Consumer (Virtualized) Infrastructure Server, Storage, Network, Facilities Infrastructure for hosting Cloud Services and Common Cloud Management Platform Partner Clouds Common Cloud Management Platform BSS Business Support Services Business-level functionality for management of Cloud Services Consumer In-house IT OSS Operational Support Services Operational-level functionality for management of Cloud Services Security & Resiliency Service Development Tools

42 Products Technology Highly Threaded Throughput-oriented Scale Out Capable Lower Quality of Service Technology Compute intensive High I/O Bandwidth High Memory Bandwidth Floating point Scale out Capable Tivoli Monitoring TSAM v7.2 Automate process of instantiating and managing a distributed IT environment. Technology Scale High Transaction Rates High Quality of Service Handle Peak Workloads Resiliency and Security Service Automation Mgr Technology Scale High Quality of Service Large Memory Footprint Responsive Infrastructure TUAM TPM Provisioning Mgr Hypervisor Hypervisor (KVM, (vsphere) VMware, Xen) Storage (Vmax) Network Image Library TADDM Usage Reports HMC Billing Reports Workflows VM Control NIM System p / SUN Hypervisor (PowerVM) Storage Network VM Partition Cisco UCS Service Automation Templates VM Partition 0. 2 be W ec af r et ni r es U UCS Manager VM PArtition VM x86 VM Partition Virtualized resources Virtualized aggregation Physical infrastructure Business Applications Tivoli Process Automation Engine Orchestration workflows VM Virtualized Infrastructure Layer Service Request Mgr Transaction Processing and Database HMC System z Hypervisor (zvm) Storage Network End to End Service Management Tivoli Service Automation Layer Analytics and High Performance Computing VM Partition Service measurement Service reporting Usage accounting Auditing and controls Web, Collaboration and Infrastructure VM Partition Workloads

43 Middleware Stack TSAM v7.2 Service Request Manager Tivoli Monitoring Service Automation Mgr Tivoli Provisioning Manager Usage Reports Tivoli Process Automation Engine Orchestration workflows 0. 2 be W ec af r et ni r es U TUAM Service Automation Templates Billing Reports Image Library Workflows

44 Phase One

45 Focus on Multiple Platforms

46 Service Provider Infrastructure TSAM 1 System p System z 3 System z System z 3 3 POK System p System p MOP BOE

47 Phase Two

48 Focus on Cross Geography Poughkeepsie, NY Montpellier, France Makuhari, Japan Boeblingen, Germany

49 Service Provider Infrastructure TSAM System p 2 System z 2 System z System z 3 3 POK System p System p 2 3 TSAM TSAM MOP BOE

50 Two Service Catalogs POK BOE Web Web Web Web TSAM TSAM MOP Web Web TSAM Federated Service Catalog Federated Service Catalog Federated Service Catalog Local Service Catalog Local Service Catalog Local Service Catalog Service A Service B Service C

51 Phase Three

52 Focus on Sharing Services

53 Service Provider Infrastructure TSAM System p 2 System z 2 System z System z 3 3 POK System p System p 2 3 TSAM TSAM MOP BOE

54 Two Service Catalogs POK BOE Web Web Web Web TSAM TSAM MOP Web Web TSAM Federated Service Catalog Federated Service Catalog Federated Service Catalog Local Service Catalog Local Service Catalog Local Service Catalog Service A Service B Service C Service A Service B Service C Service A Service B Service C

55 Future

56 Questions

57 Backup Charts

58 Service Provider Infrastructure 8 9a z/vm Host 7 z/linux MapSRV a TSAM 2 z/linux Master Portal 3 1 TDI z/linux 4 9 ITUAM TUAM z/linux TDI b ITM z/linux TDI 9 6 VM Host

59

60 Cloud Computing 08/03/10 2 Cloud Computing is a new way to deploy IT services. This session assumes the audience is familiar with cloud concepts. If they are not, spending a few minutes going over the NIST definition would be a good idea.

61 I am here to help 3 This is me. I am here to help. I include this chart so that people can have my . I work with customers. I am an IT specialist and my role is to help customers understand new technologies by doing proof of concepts, white boarding sessions and design workshops.

62 Worldwide Centers 4 Poughkeepsie, NY Montpellier, France Makuhari, Japan Boeblingen, Germany 08/03/10 4 The different places where I work. This slide is to show that the Design Center has a world wide presence, and that we can help customers in almost all geographies. The Federated cloud is getting support from the geos as well as other. 4

63 What we do 08/03/10 5 The client centers do a wide variety of work. We need systems and software to be able to do our jobs, and like many of our customers we are broken up into silos which can make us less efficient

64 How We Are Like Our Clients 08/03/10 6 In many ways we are like our clients. We have similar goals and needs.

65 Provide Service to Lines of Business 08/03/10 7 Each unit has to provide service to its line of business. For instance, the benchmarking centers need to be able to show customers that we can run their work load, and do it in such a way that it helps close business. The same is true for the Briefing Centers and the Design Centers.

66 Must Support Production like Services 08/03/10 8 Image from We have to be production like. We might not loose a million dollar an hour like our customers, but it is very costly to us. Many times we are doing work with the customer before a sale is completed and any outage might prevent the sale from going smoothly.

67 Make Effective Use of Resources 08/03/10 9 We do not have an infinite budget. We are not sales. We must do the best with what we have.

68 The current system has a number of faults that Federated Cloud aims to fix. These flaws you will probably see in your own shop.

69 Discourages Sharing 08/03/10 11 Each group busy and maintains its own hardware. Since they pay for it, getting resources from outside your groups is difficult. Each group busy each group is busy

70 Not Efficient 08/03/10 12 Benchmarks eat up a lot of resource, but they are not run every single day of the year, in every geo. There are a lot of idle cycles that could be used better.

71 Limits Experimentation 08/03/10 13 We can't do sand boxing to test new software and technologies as easily as we want to.

72 Stifles Innovation 08/03/10 14 Lots of time is spent build and rebuilding systems. We could do a lot more innovative stuff if we shifted those resources.

73 15

74 Vision 08/03/10 16 The end state. A cloud of clouds supporting a number of groups, with resources from all over the world.

75 How is it different from Hybrid Cloud? 08/03/10 17 I get this question a lot. Basically, Hyrbid cloud is when you are using resources from two or more clouds of a different type. Federated cloud is when you are sharing the same set of services across different siloed resources.

76 Architecting 08/03/10 18 Phase one of this project when designing how it would work. And the first step is...

77 Defining the goals of the project. These are very high level, and they are user based of the flaws in the current system.

78 Worldwide 08/03/10 20 Federated cloud needs to have support from all the Geos

79 Leverage Assets 08/03/10 21 Photos from We have to leverage assets amongst the centers effectively.

80 Avoid Duplication of Efforts 08/03/10 22 We have to avoid duplication of effort. If a group in France builds a really cool service that will build WAS on zlinux, I should be able to use that same server on their resources or my own.

81 Standardized Services 08/03/10 23 We have to have standard services that are supported in every geo. Things like basic IaaS.

82 ITIL Aligned 08/03/10 24 We need to ensure that we have proper alignment with industry best practices such as ITIL. After all we are providing services, and we have to make sure that we have proper service level agreements and life cycles.

83 High Level Requirements 08/03/10 25 Image from google maps Hey, that is where I work! These goals mimic that of NIST but are called out here for clarity.

84 Service Requester Requirements 08/03/10 26 The requirements are broken down by the role that would need them.

85 Self Service 08/03/10 27 One has to be able to obtain the usage of a service without intervention from the service provider.

86 Service Catalog 08/03/10 28 There has to be a catalog that is federated from all members that an end user can have access to.

87 View all services offered 08/03/10 29 End users have to be able to view every service that is offered. This helps them avoid asking for a duplicate service.

88 Provider Requirements 08/03/10 30 These are the requirements that a provider or member of the federation is interested it.

89 Site Managed Catalog 08/03/10 31 A site should be able to manage there own service catalog and pick and choose what services they wish to offer up in to the federation.

90 Site Managed Security 08/03/10 32 Each site should be able to manage the security of their environment as if they were not in a federated cloud. Each site may have different network restrictions for instance, and we must be able to support that.

91 Cookie Cutter Deployment 08/03/10 33 If you request a service be deployed in MOP, it should look similar if not identical to that in POK

92 Federation Requirements 08/03/10 The rules that make this a federation. 34

93 Articles of Federation 08/03/10 35 Image from This is still a work in progress but this is the document that represents all the bylaws of the federation. It states what is supported and what is not as well as how to join and leave the federation.

94 Consistent Identity 08/03/10 Same user profile as you go from site to site. 36

95 Consistent Operations 08/03/10 37 Things like monitoring and chargeback should be consistent across all members of the federation.

96 Transparency Between Clouds 08/03/10 38 It should not matter what cloud your server is going to be instantiated in. To the end user they should all be the same.

97 Implementing 08/03/10 39 How did we get from the goals and requirements to a working system?

98 Federated Cloud Federated Cloud Request Service Service Catalog Users Workload Placement Provisioning Services Services Selected BOE 08/03/10 Virtualized Infrastructure for Federation MAK Virtualized Infrastructure POK Virtualized Infrastruc ture First we drew a pretty diagram. DAL Virtualized Infrastructure MOP Virtualized Infrastructure 40

99 IBM Cloud Computing RA Cloud Service Consumer Cloud Service Provider Cloud Service Developer Cloud Services IT capability provided to Cloud Service Consumer (Virtualized) Infrastructure Server, Storage, Network, Facilities Infrastructure for hosting Cloud Services and Common Cloud Management Platform Partner Clouds Common Cloud Management Platform BSS Business Support Services Service Development Tools Business-level functionality for management of Cloud Services Consumer In-house IT OSS Operational Support Services Operational-level functionality for management of Cloud Services 08/03/10 Security & Resiliency 41 We looked at what was around at IBM and where there was already a large amount of work done in the cloud space. We are trying to reduce duplication here. In this diagram we chose to focus Federated Cloud around the OSS level.

100 Products Technology Highly Threaded Throughput-oriented Scale Out Capable Lower Quality of Service Technology Compute intensive High I/O Bandwidth High Memory Bandwidth Floating point Scale out Capable Tivoli Monitoring TSAM v7.2 Automate process of instantiating and managing a distributed IT environment. Technology Scale High Transaction Rates High Quality of Service Handle Peak Workloads Resiliency and Security Service Automation Mgr Technology Scale High Quality of Service Large Memory Footprint Responsive Infrastructure TUAM TPM Provisioning Mgr Storage (Vmax) Network Service Automation Templates Image Library TADDM Usage Reports NIM System p / SUN Hypervisor (PowerVM) Storage Network VM Partition HMC Billing Reports Workflows VM Control VM Partition 0. 2 be W ec af r et ni r es U Cisco UCS VM PArtition VM UCS Manager VM Partition x86 Hypervisor Hypervisor (KVM, (vsphere) VMware, Xen) 08/03/10 Business Applications Tivoli Process Automation Engine Orchestration workflows VM Virtualized Infrastructure Layer Virtualized resources Virtualized aggregation Physical infrastructure Service Request Mgr Transaction Processing and Database HMC System z Hypervisor (zvm) Storage End to End Service Management Analytics and High Performance Computing VM Partition Tivoli Service Automation Layer Web, Collaboration and Infrastructure VM Partition Workloads Service measurement Service reporting Usage accounting Auditing and controls Network 42 We had to chose a product that would enable us to build a cloud. We chose Tivoli Service Automation Manager since it had the most promise and was already being used by customers.

101 Middleware Stack TSAM v7.2 Service Request Manager Tivoli Monitoring Service Automation Mgr Tivoli Provisioning Manager Usage Reports 0. 2 be W ec af r et ni r es U Tivoli Process Automation Engine Orchestration workflows 08/03/10 TUAM Service Automation Templates Billing Reports Image Library Workflows 43 Automate process of instantiating and managing a distributed IT environment.

102 Phase One 08/03/10 44 Phase one was really just an exploration phase We need to know if our software and hardware were up to the challenge of federation Second half 2009 and first half of 2010

103 Focus on Multiple Platforms 08/03/10 45 The biggest thing was we wanted to have more than one type of IaaS. We picked System p and System z since really has not been done before.

104 Service Provider Infrastructure TSAM 1 System p 2 System z 08/03/ System z System z 3 3 POK System p System p MOP BOE 46 Single TSAM, multiple resource pool. Services were named accordingly (POK System p AIX. MOP System z Linux) Found some flaws in the products and some flaws in our planning. Mostly, having a single TSAM run by a few people in POK seemed more like an Oligarchy than a Federation.

105 Phase Two 08/03/10 47 Second Phase. The phase we are in now. Started in early 2010, overlapping with the first. We now had a really good understanding of what we could do with the current state of our software and hardware portfolio.

106 Focus on Cross Geography Poughkeepsie, NY Montpellier, France Makuhari, Japan Boeblingen, Germany 08/03/10 48 The difference in focusing on each siloed entity being allowed to have there own internal cloud. We focus on geo, but this could be project team, or hardware group. Doesn't really matter how your environment is broken up.

107 Service Provider Infrastructure TSAM 1 System p System z System z 3 3 POK System p System p System z 08/03/ TSAM TSAM MOP BOE 49 Notice the difference? There is no single point of control. Each site can control everything that they own.

108 Two Service Catalogs POK BOE Web Web Web Web TSAM TSAM Web Web TSAM Federated Service Catalog Federated Service Catalog Federated Service Catalog Local Service Catalog Local Service Catalog Local Service Catalog Service A 08/03/10 MOP Service B Service C 50 We are doing this by creating two service catalogs in each center, one that is for local use and one that is in the federation. A service can live in both catalogs, so there is no duplication The Web2.0 will look at my local catalog, and then look at everyone else's Federated Catalog. At this point services can only be deployed on the location the provides them ( I can't get service B on hardware in POK)

109 Phase Three 08/03/10 51 Just starting now, and will continue into the second half of 2011.

110 Focus on Sharing Services 08/03/10 52 We want to be able to take a service from one site and deploy it on another sites hardware.

111 Service Provider Infrastructure TSAM 1 System p System z System z 3 3 POK System p System p System z 08/03/ TSAM TSAM MOP BOE 53 The Service provider infrastructure will look the same.

112 Two Service Catalogs POK BOE Web Web Web Web TSAM TSAM 08/03/10 MOP Web Web TSAM Federated Service Catalog Federated Service Catalog Federated Service Catalog Local Service Catalog Local Service Catalog Local Service Catalog Service A Service B Service C Service A Service B Service C Service A Service B Service C 54 We will still have the same 2 service catalogs. But now I can ship Service B to every other site.

113 Future 08/03/10 55 Add more groups in the federation. Even ones that don't have hardware, but can create services. Build Composite services. (A PaaS that is built on top of some IaaS )

114 Questions 08/03/10 56

115 Backup Charts 08/03/10 57

116 Service Provider Infrastructure 8 9a z/vm Host 7 z/linux MapSRV a TSAM 2 z/linux Master Portal 3 VM Host 1 TDI z/linux 4 9 ITUAM TUAM z/linux TDI b ITM 08/03/10 z/linux TDI

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