Q&A. SHELLAC SYSTEM: XPRESS5 Top Coat

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1 XPRESS5 TOP COAT SHELLAC SYSTE M FORMULA 1. What does the name XPRESS5 mean? The SHELLAC XPRESS5 Top Coat name reflects the speed of removal in just 5 minutes. 2. Does XPRESS5 Top Coat have the Yes, XPRESS5 Top Coat will provide the same durability, 14+ days same durability and wear as the of high-performance wear and crystal shine. SHELLAC Original Top Coat, even with the faster removal time? 3. Can XPRESS5 Top Coat be cured in Whether cured in the CND LED or CND UV Lamp, the SHELLAC System either CND lamp? used with XPRESS5 Top Coat will deliver 14+ days of high-performance wear, crystal shine and 5-minute removal. 4. How long does XPRESS5 Top Coat The XPRESS5 Top Coat should be cured for one minute in the have to cure? CND LED Lamp and two minutes in the CND UV Lamp. 5. Is the technology in XPRESS5 Yes. XPRESS5 Top Coat forms a strong and shiny protective Top Coat the same as original barrier to deliver 14+ days of high-performance wear. SHELLAC Top Coat? 6. How does XPRESS5 Top Coat remove CND scientists rebuilt XPRESS5 Top Coat with new ingredients faster than the original SHELLAC that are stronger and remove easier. The new formula allows SHELLAC Top Coat? Nourishing Remover or acetone to penetrate faster. 7. Does XPRESS5 Top Coat s faster No. When proper SHELLAC removal protocol is followed, nails will not be removal cause nail damage? damaged. There is no filing required for removal of XPRESS5 Top Coat on natural nails Creative Nail Design, Inc. Art Rev. 16/03 15-SHELD-0879 Page 1 of 5 8. Can XPRESS5 Top Coat be Yes, XPRESS5 Top Coat can be used with CND Additives. used with CND Additives? Follow the same usage as with the original SHELLAC Top Coat. 9. Are all SHELLAC Brand Yes. SHELLAC Brand products do not include toluene, camphor, formaldehyde, formulas 7-Free? phthalates (DBP), formaldehyde resin, xylene, or methyl ethyl ketone (MEK). 10. Why is XPRESS5 Top Coat The ingredients in XPRESS5 Top Coat make the formula appear slightly yellow. tinted slightly yellow? However, after curing for one minute (preset button 3) in the CND LED Lamp, the yellow tint transforms to clear after proper curing and the tint becomes completely eliminated.

2 SHELLAC SYSTEM FORMULA (CONTINUED) SHELLAC SYSTEM POSITIONING 11. How does XPRESS5 Top Coat deliver on performance if it s thinner than the original SHELLAC Top Coat? XPRESS5 Top Coat was designed with a new breakthrough technology that results in a thinner formula for effortless, glide-on application. The level of thickness is not an indicator of durability. CND s rigorous testing proves that XPRESS5 Top Coat delivers 14+ days of high-performance wear, crystal shine and 5-minute removal, with a thinner formula viscosity. 12. Does XPRESS5 Top Coat require two layers of application because of the thinner viscosity? The viscosity of XPRESS5 Top Coat formula does not require multiple layers of application. XPRESS5 Top Coat requires only one application after SHELLAC Color Coats. Then cure for one minute (preset button 3) in the CND LED lamp. If you apply more than one layer, you will not experience the benefit of 5-minute removal Creative Nail Design, Inc. Art Rev. 16/03 15-SHELD-0879 Page 2 of What are the benefits of the SHELLAC System? 14. Is the SHELLAC System patented? For the professional: 1. Effortless glide-on application days of high-performance wear 3. Stunning crystal shine 4. Amazing 5-minute removal 5. No nail damage* For the consumer: 1. Zero dry time days of high-performance wear 3. Stunning crystal shine 4. Amazing 5-minute removal 5. No nail damage* * When used as directed Yes. The SHELLAC System has eight U.S. patents, six for SHELLAC Brand and two for the CND LED Lamp. An updated list of SHELLAC Brand patents can be found at CND.com/patents.

3 SHELLAC SYSTEM PACKAGING SHELLAC SYSTEM PRICING SHELLAC SYSTEM FEATURES & BENEFITS 15. What size are the bottles? SHELLAC Base Coat = 7.3 ml (.25 fl oz) and 12.5 ml (.42 fl oz) SHELLAC Color Coat = 7.3 ml (.25 fl oz) XPRESS5 Top Coat = 7.3 ml (.25 fl oz) and 15 ml (.5 fl oz) 16. How do I know the true color if the bottle The bottle covering is matched to the end-result color on the nail is opaque? (including crème, shimmer, opalescent or glitter effects within the color). 17. What are the unique features of the brush? Rectangular, flat shaft provides easy application. Triangle bristle hairs provide even, smooth coverage. Base Coat bristle hairs are shorter to ensure thin application. 18. What is the suggested service price for a We recommend you charge 50% more for a manicure using the SHELLAC manicure using the SHELLAC Brand 14+ Day Nail Color System than a standard or basic manicure with polish. Brand 14+ Day Nail Color System? 19. Will SHELLAC Brand 14+ Day Yes. However, the base of the nail will show nail growth after 14 days. Removal can also Nail Color last longer than 14 days? take a bit longer after 14 days, as adhesion will increase the longer SHELLAC Brand 14+ Day Nail Color is worn Creative Nail Design, Inc. Art Rev. 16/03 15-SHELD-0879 Page 3 of Can I use soaps or other personal Yes. SHELLAC Brand 14+ Day Nail Color was developed and tested to grooming products while wearing withstand the rigors of daily wear. SHELLAC Brand Nail Color?

4 SHELLAC SYSTEM USAGE 21. How do I perform a SHELLAC manicure with nail art in the CND LED Lamp? After completing the SHELLAC Base Coat step, continue with two layers of SHELLAC Color as a base for art. Cure each layer for one minute in the CND LED Lamp (preset button 2S). Apply the chosen art medium(s) to the top film of the second layer of color. For very pale SHELLAC colors or when using larger artistic mediums, cure the second color layer for two minutes (preset button 2S) before adding the art mediums or embellishments. This extended cure time will assure complete and proper adhesion of the larger art mediums. Complete the design with one layer of XPRESS5 Top Coat and cure for one minute. Remove the top film with 99% Isopropyl Alcohol. 22. How do I ensure SHELLAC It is very important to practice proper P.E.P. to ensure long-lasting 14+ day results. Brand 14+ Day Nail Color will wear P Perform A Manicure for 14+ days? E Eliminate Surface Contaminants P Purify Nail Plate Layers See the SHELLAC Brand Application & Removal Step-by-Step for details. 23. What can be used to thin SHELLAC Thinning SHELLAC Base Coat, Color Coat or XPRESS5 Top Coat is not Brand 14+ Day Nail Color? recommended and thinner cannot be used without affecting the efficacy of the product. To keep SHELLAC Brand 14+ Day Nail Color at its best consistency, vigorously shake the bottle before every application. Store bottles away from light when they are not in use and always tightly seal the cap between applications. 24. How should SHELLAC Brand 14+ Day For best results, each of the two layers of SHELLAC Brand 14+Day Color Coat Nail Color Coats be applied to the nail? should be applied very thinly as thinly as nail polish. 25. What if I experience wrinkling during curing? The application was too thick. In some cases, the appearance of wrinkling can be corrected with the XPRESS5 Top Coat application Creative Nail Design, Inc. Art Rev. 16/03 15-SHELD-0879 Page 4 of Can SHELLAC Brand 14+ Day Nail Color SHELLAC Brand 14+ Day Nail Color was designed specifically to be used as a System. be used with other nail products? For a superior service, all three SHELLAC Brand 14+ Day nail products and the CND LED Lamp should be used. 27. Can SHELLAC Brand 14+ Day Nail The CND LED Lamp and CND UV Lamp are the only lamps designed to provide Color be cured with another lamp brand? an even, high-shine, long-wearing cure for CND products. Other lamp brands do not have the same technology that the CND LED Lamp uses. 28. Can two layers of Yes, an additional layer of XPRESS5 Top Coat can be applied for nail art, but it is not XPRESS5 Top Coat be applied? necessary for performance. Additional layers may increase the amount of time required for removal.

5 SHELLAC SYSTEM USAGE (CONTINUED) 29. When and how is XPRESS5 After applying SHELLAC Base Coat, cure for 10 seconds (preset button 1) in the Top Coat applied? CND LED Lamp. Apply two layers of SHELLAC Color Coat, cure for one minute (preset button 2S). Apply one thin layer of XPRESS5 Top Coat to each nail surface and extension edge. Cure for one minute (preset button 3). (For more information see our SHELLAC Brand Application & Removal Step-by-Step.) 30. How is the top film removed after curing The top film is removed by wiping the nail with a plastic-backed, lint-free pad XPRESS5 Top Coat? saturated with 99% Isopropyl Alcohol. 31. How do I remove SHELLAC SHELLAC Brand 14+ Day Nail Color should be removed with CND Foil Remover Brand 14+ Day Nail Color? Wraps and SHELLAC Nourishing Remover. Saturate the cotton pad on the CND Foil Remover Wrap with SHELLAC Nourishing Remover, wrap each finger with the CND Foil Remover Wrap and wait 5 minutes. Using a twisting motion, pull the CND Foil Remover Wrap and product from the fingernail. Rub the nail with a plastic-backed, lint-free pad saturated with SHELLAC Nourishing Remover to remove any residue. 32. Do I need to use an orangewood stick in Only if there is residual product on the nail after using the CND Foil Remover Wraps. the removal process? In that case, an orangewood stick can be used to gently slide any remaining product off, in the direction of nail plate growth. 33. How do I remove SHELLAC The removal process is very similar to the removal process used on fingers. Brand 14+ Day Nail Color from toes? See SHELLAC Brand Application & Removal Step-by-Step for specific directions. 34. What are the home care guidelines for We recommend daily use of CND SOLAROIL Nail & Cuticle Conditioner SHELLAC Brand 14+ Day Nail Color? to keep nails nourished Creative Nail Design, Inc. Art Rev. 16/03 15-SHELD-0879 Page 5 of Can SHELLAC Brand 14+ Day Yes. See SHELLAC Brand Over Enhancements Step-by-Step for Nail Color be used with enhancements specific directions. (Liquid & Powder and Gel)? 36. How do I remove SHELLAC See SHELLAC Brand Over Enhancements Step-by-Step for specific directions. Brand 14+ Day Nail Color from enhancements (Liquid & Powder and Gel)? 37. Can SHELLAC Brand 14+ Day No. Each shade is specifically formulated as a standalone color, allowing for proper Nail Color shades be mixed? cure. Mixing colors will compromise the ratios of reactant ingredients. However, you may layer shades (each color layer must be cured before applying another layer) to create your own color combinations. CND, SHELLAC, XPRESS5, SOLAROIL and the are trademarks of Creative Nail Design, Inc Creative Nail Design, Inc. #0161 logo