Project plan for graduate thesis

Size: px
Start display at page:

Download "Project plan for graduate thesis"

Transcription

1 Project plan for graduate thesis A model for evaluation of consequences from integrating the work with environmental, quality, safety and workers health and safety questions within enterprises. Erik Mattsson, David Wimmercranz Risk management programme RH08 29/4/2009

2 Introduction This graduate thesis will study the effects of an organization integrating its risk management within the areas environment, quality, safety and workers health and safety. Today there is no existing accepted method for studying these effects. This is thus the foundation for this graduate thesis. This project plan serves as an introduction for the graduate thesis that will be done at the University of Lund, Technological Department in collaboration with Brunicon AB. Background Today s enterprises meet competition in many different forms, both economical and technological from the increased globalization. To meet these strains, the enterprises must continuously adapt to the speedy development. According to Akselsson (2008) we live in a speedy society, the technology develops continuously and it is of greatest importance to be flexible to easily adapt to new conditions. Always optimizing one s organization and be one step ahead the competition will be determinant for an enterprise s future. To have a strategy to achieve this is nowadays very important for an enterprise (SIS 2004). Risk management is a phenomenon whose meaning has been acknowledged lately. This is particularly true within the corporate world, where it is now regarded as a competition advantage to have an effective risk management. Since risks are viewed as a natural part of the corporate world, the enterprises must learn how to meet and handle these strains. "No entity operates in a risk free environment, and enterprise risk management does not create such an environment. Rather, enterprise risk management enables management to operate more effectively in environments filled with risks." (COSO 2004) Enterprises today have become aware of the fact that within risk management, a strategy is needed to be efficient and a management system is a strategy that has become very popular. A management system can foremost be described as an organization s policies and goals, as well as how the organization works to achieve these goals (Akselsson 2008). With the help of a management system, organizations can systemize their risk management. This will make it easier to delegate responsibility, prioritize and communicate. An enterprise can have a management system because of many different factors, such as economical factors, demands from clients and suppliers as well as legal demands and standards (Wennersten 2003). Other advantages can be to achieve a more effective operation in regards to the organization s goals. Within an enterprise, there can be several different management systems. This results in that the risk management often is carried out as a couple of more or less separate processes for environment, quality, safety and workers health and safety. When an enterprise is working with several management systems at the same time, which is often the case for most of the larger enterprises, there can be reasons to integrate these systems since profits of coordination then take place (Persson 2004). If the management systems are integrated, they will be more accessible and more easily managed for the employees. A new idea that has developed during the latest years is therefore to handle these areas in one and the same process and

3 thus achieve a good overlook and the possibility of optimizing necessary measure. This has been given the name Enterprise Risk Management (ERM). ISO is a new standard for risk management that will soon be determined. This is the first time within this field that an international guide will be created with common definitions and models. This standard moves towards a holistic view where all risks are described in one process. This standard is also something that points to the fact that the development in this field is heading towards a more integrated risk management. There are many opinions of the advantages and disadvantages regarding this kind of integration: Coordination is followed by several positive effects, such as increased capacity and efficiency, increased productivity and higher possibilities of competing (Schylander & Tosteby). "A coordination of the different processes can also bring negative effects. Large resources are demanded of an enterprise foremost in time and money. This reorganization can be seen as unnecessary and difficult by the employees (Persson 2004). The fact that there are opinions of advantages and disadvantages does not always come from a thorough research within the field. ERM is a relatively new method that has had a large breakthrough but is built mostly on theoretical models. The lack of more empirical studies is evident: Despite the heightened interest in ERM by academics and practitioners, there is an absence of empirical evidence regarding the impact of such programs on firm value" (Hoyt & Moore 2006). "A strong build up of theories about ERM is growing, mostly written by consultancy and interest organizations and mostly with the focus of the advantages that ERM is thought to create. At the same time, there are few empirical studies of how the model works in reality." (Bigsten & Tonnby 2007) Today there is no generally accepted method to measure the advantages and disadvantages of integration of ERM work (NCSU 2009: Hoyt & Moore 2006). The lack of knowledge about the effects that are created by the transition from working with different processes to an ERM process is the foundation of this thesis. The collaboration partner in this thesis is the consultancy company Brunicon AB, who is specialized in helping their clients integrating separate risk management processes in one common platform (mainly by the software called Basic Grey). This to create synergy effects by integrating the ERM work. By this collaboration, the writers of this thesis are given the opportunity to study the enterprises which have, with Brunicon s help, implemented an increased integration of the ERM work, and look into the effects and results of this. Purpose The purpose of the graduate thesis is to study synergy effects (positive as well as negative) from integration of risk management, mainly within the areas of environment, quality, safety and workers health and safety into one main ERM process.

4 Title suggestion A model for evaluation of consequences from integrating the work with environmental, quality, safety and workers health and safety questions within enterprises. Line of questioning How is it possible to measure advantages, disadvantages and synergy effects from integrating the four areas of environment, quality, safety and workers health and safety? The thesis will from these conditions get an exploring and comparative character and the line of questioning is judged by theoretical and empirical studies to be answerable, with the worst case trends of changes and preferably with evidence. Part goals Create a method for measuring changes in the ERM work: Measure changes in key figures, for example incidents, sick days and more. Create a method for measuring changes in cost with an increased integration. Measure changes in for example work time and possibly insurance policies. Method The focus is judged to lie on working out what should be measured empirically to study differences before and after integration of the ERM work, how it should be measured, as well as and gathering and presenting the result of empirical studies. A valuation of the validation of the results is included in the planning. Gathering existing literature of the area and draw conclusions from the theoretical advantages and disadvantages created by integrated ERM work. Discuss models regarding ERM and the different processes interaction. Working out suitable key figure for studying the effects of integration. Discuss methods of measurement of gathering of and working with information. Using the key figures and methods of measurement that are judged to be suitable to get a before and after perspective and thus being able to measure changes with the key figures. Gathering and analyzing data to evaluate the methods validity and reliability. Presenting the results. Empirical gathering of information The empirical gathering of data will mainly be performed by visiting the enterprises that have lately integrated their ERM work by implementing Basic Grey. At these enterprises, the data for key figures that have been decided upon in method and theory be gathered and analyzed for measuring of possible changes.

5 Limitations In the gathering of empirical data, the limitation will be the costumers of Brunicon AB that already use Basic Grey. Because environment, quality, workers health and safety and safety are the areas that the writers as risk engineers are mostly familiar with, the focus will lie on these areas. It should though be mentioned that are other areas within risk management, for example finances and PR, that aren t given much space in this report. Schedule The project will start in April 2009 and finish at the beginning of autumn in During the spring, the emphasis will be literature studies as well as working out methods and theories and preparation for empirical gathering of data. During the first part of summer, the main time will be for visiting enterprises, gathering of data, etc. During the second part of summer, emphasis will be on putting together information and results. During the end of summer, the theory part and empirical parts will be gathered and conclusions drawn. During the beginning of autumn, the report should be finished and presented.

6 References Akselson, R. (2007), Människa, Teknik, Organisation och riskhantering, institutionen för designvetenskaper, Lunds tekniska högskola, Lunds universitet, Lund Bigsten, E & Tonnby D. (2007) Enterprise risk management överstiger fördelarna nackdelarna i ickefinansiella företag? Göteborgs universitet. Cant, J.(2006), Collaboration delivers better risk management: Reduce the risk of enterprise risk management implementation. Journal of Risk intelligence. p 7 9. COSO, The Committee of Sponsoring Organizations of the Treadway Commission (2004), Enterprise Risk Management Integrated Framework, Executive Summary. Hoyt,R. & Moore, D. (2006), The Value of Enterprise Risk Management:Evidence from the U.S. Insurance Industry, Terry College of Business, University of Georgia. NCSU, North Carolina State University College of Management, tillgänglig : Persson, G. (2004), SIS HB 315, Att integrera ledningssystem bygga ett verksamhetssystem, Stockholm: Tryckeri Elanders. ISBN Sahlqvist, W. & Jernhall, B. (1997) Organisationen och den dolda kompetensen. Oskarhamn: ISL Förlag Schylandeer, E & Tosteby, A. (2002), Integrering av miljöledningssystem i befintligt ledningssystem En fallstudie på SAS Scandinavian Technical Services. Luleå: Examensarbete 2002:019 CIV, ISSN: Senge, P. (1996) Den femte disciplinen den lärande organisationens konst. Stockholm: Nerenius & Santérus Förlag SIS. (2004) Strategisk kompetensförsörjning En vägledning till standarden Ledningssystem för kompetensförsörjning. Stockholm: Swedish Standards Institute, SIS Förlag AB Wennersten, R. (2003), Ledning och ledningssystem Hur och varför?, Integrerade ledningssystem, Industriellt Miljöskydd, KTH.

Operational Excellence in Supply Chain Management

Operational Excellence in Supply Chain Management Operational Excellence in Supply Chain Management Using a Holistic View and Key Performance Indicators Per Henningsson and Simon Nilsson Faculty of Engineering Lund University Box 118 S 221 00 Lund, Sweden

More information

In this document you will find additional information on each plug in by clicking the appropriate box.

In this document you will find additional information on each plug in by clicking the appropriate box. Today we present you the latest version of the Talent Management Roadmap. Two mindsets on sustainable HR were added: - Corporate Social Responsibility - Business Model In this document you will find additional

More information

SYSTEM-OF-SYSTEMS (SOS) WORKSHOP 1 SICS & INCOSE 2015-02-06

SYSTEM-OF-SYSTEMS (SOS) WORKSHOP 1 SICS & INCOSE 2015-02-06 SYSTEM-OF-SYSTEMS (SOS) WORKSHOP 1 SICS & INCOSE 2015-02-06 AGENDA Welcome to SICS and INCOSE Sweden 10 min Purpose of WS 3 min Short presentation of everyone 15 min Background: The SoS Agenda project

More information

CONSTRUCTIVE ALIGNMENT AS AN EDUCATIONAL PLATFORM

CONSTRUCTIVE ALIGNMENT AS AN EDUCATIONAL PLATFORM CONSTRUCTIVE ALIGNMENT AS AN EDUCATIONAL PLATFORM Department of Care Science Ania Willman Head of Department/Professor Elisabeth Carlson Lecturer/PhD Department of Care Science Faculty of Health and Society

More information

Why We Are Reorganising the Swedish Land Registry

Why We Are Reorganising the Swedish Land Registry Mats SNÄLL, Sweden Key words: New Land Registration organisation SUMMARY The Swedish Land Registration rests on long traditions of keeping records of information. The Courts have been the natural choice

More information

INNOVATION IN CONSTRUCTION ENGINEERING EDUCATION SOME EXPERIENCES AND A PLANNED FOLLOW-UP.

INNOVATION IN CONSTRUCTION ENGINEERING EDUCATION SOME EXPERIENCES AND A PLANNED FOLLOW-UP. INNOVATION IN CONSTRUCTION ENGINEERING EDUCATION SOME EXPERIENCES AND A PLANNED FOLLOW-UP. Bengt Hjort, PhD, Department of Science and Technology, Halmstad University ABSTRACT This paper describes an attempt

More information

allvarligt läge en rapport om svensk odontologisk forskning

allvarligt läge en rapport om svensk odontologisk forskning allvarligt läge en rapport om svensk odontologisk forskning VETENSKAPSRÅDETS RAPPORTSERIE 3:2007 Allvarligt läge en rapport om svensk odontologisk forskning ALLVARLIGT LÄGE en rapport om svensk odontologisk

More information

Stokholm, 5 February 2015. TV4 Group, 1 januari 31 december 2014

Stokholm, 5 February 2015. TV4 Group, 1 januari 31 december 2014 Annual Report TV4 Group 2014 Stokholm, 5 February 2015 Strong performance by TV4 Group in 2014 TV4 Group, 1 januari 31 december 2014 2014 was a good year for TV4 Group. The operating profit (EBITA) totalled

More information

Developing a model of total cost of ownership for evaluation of purchases at Saab Microwave Systems

Developing a model of total cost of ownership for evaluation of purchases at Saab Microwave Systems Developing a model of total cost of ownership for evaluation of purchases at Saab Microwave Systems Erika Bodehed May 2008 Lund University, Faculty of Engineering, Department of Industrial Management and

More information

Programme Curriculum for Master Programme in International Marketing and Brand Management

Programme Curriculum for Master Programme in International Marketing and Brand Management Programme Curriculum for Master Programme in International Marketing and Brand Management 1. Identification Name of programme Scope of programme Level Programme code Master Programme in International Marketing

More information

Increasing value through managing supplier relations - A study at Corporate Sourcing Saab AB

Increasing value through managing supplier relations - A study at Corporate Sourcing Saab AB Increasing value through managing supplier relations - A study at Corporate Sourcing Saab AB Oscar Falkenberg and Johannes Nilsson Department of Industrial Management and Logistics, Lund University April

More information

The course is included in the CPD programme for teachers II.

The course is included in the CPD programme for teachers II. Faculties of Humanities and Theology LLYU72, Swedish as a Second Language for Upper Secondary School Teachers, 60 credits Svenska som andraspråk för lärare i gymnasieskolan, 60 högskolepoäng First Cycle

More information

Using Technology for Real Time Coordination of Work

Using Technology for Real Time Coordination of Work Using Technology for Real Time Coordination of Work Maria Normark Ph.D. Student in Human Computer Interaction IPLab, Nada, KTH, Stockholm marian@nada.kth.se http://www.nada.kth.se/~marian The main focus

More information

COURSE SYLLABUS. Enterprising and Managing an existing Business. School of Management and Economics Reg. No. EHV 2007/206/514 EB3031.

COURSE SYLLABUS. Enterprising and Managing an existing Business. School of Management and Economics Reg. No. EHV 2007/206/514 EB3031. School of Management and Economics Reg. No. EHV 7/206/514 COURSE SYLLABUS Enterprising and Managing an existing Business Course Code EB3031 Date of decision 7-06-07 Decision-making Body Board: School of

More information

Quality Management in Purchasing

Quality Management in Purchasing Saimaa University of Applied Sciences Faculty of Business Administration, Lappeenranta Degree Programme in International Business Olga Anisimova Quality Management in Purchasing Thesis 2014 Abstract Olga

More information

Syllabus Master s Programme in Bioentrepreneurship

Syllabus Master s Programme in Bioentrepreneurship Syllabus Master s Programme in Bioentrepreneurship 4BP10 Established by the Board of Higher Education, 7 November 2007 Confirmed by the Board of Higher Education, 24 November 2009 Latest revision by the

More information

Research groups on masters level a pedagogical experiment

Research groups on masters level a pedagogical experiment Kerstin Rydbeck Research groups on masters level a pedagogical experiment Paper for the IFLA satellite meeting, 8 9 August 2010, in Borås, Sweden Introduction The two years master programme in ALM (archive,

More information

Intermodal Airport Access:

Intermodal Airport Access: Thesis 279 Intermodal Airport Access: A Multiple Case Study Research of a Future Travel Center at Malmö Airport with Railway Connection Adam Lunderup Trafik och Väg Institutionen för Teknik och Samhälle

More information

Identify your competencies

Identify your competencies Sida: 1 av 5 Identify your competencies Do you have experience from a profession and would like to know how you can use your professional experience in Sweden? By doing a self-assessment, you can obtain

More information

Syllabus for Graduate School course in gerontology

Syllabus for Graduate School course in gerontology 2011-02-17 Institutionen för hälsa, vård och samhälle Syllabus for Graduate School course in gerontology Ageing People and their Environments Interdisciplinary perspectives General information Level Graduate

More information

Europe your new place of study

Europe your new place of study Europe your new place of study The 2007 Higher Education Reform 12 1 Contents A new university structure 3 What s happening in brief 4 Three educational cycles 5 First Cycle 6 Second Cycle 6 Third Cycle

More information

Second Opinion on Nya Svensk FastighetsFinansiering AB s Green Bond framework

Second Opinion on Nya Svensk FastighetsFinansiering AB s Green Bond framework CICERO September 2015-09-28 Second Opinion on Nya Svensk FastighetsFinansiering AB s Green Bond framework Contents Summary... 2 1. Introduction and background... 2 Expressing concerns with shades of green...

More information

Writing a degree project at Lund University student perspectives

Writing a degree project at Lund University student perspectives 1 Writing a degree project at Lund University student perspectives Summary This report summarises the results of a survey that focused on the students experiences of writing a degree project at Lund University.

More information

Education and degrees

Education and degrees Curriculum Vitae Lund, January 2011 Curriculum Vitae Name Pers.No. Nationality Gender Address (home) Address (work) Phone E-mail Web 730907-2978 Swedish Male Sankt Jörgens Park 13 22460 Lund Sweden Brandteknik

More information

Falköping A Safe Community

Falköping A Safe Community Falköping A Safe Community Municipality Municipality of Falköping Country Sweden Population 2003 30 991 Start of program 1979 A Safe Community 1991 Contact person Public health planner Ingela Backman Höglander

More information

SOI Årskonferens i Umeå Category Management - An wayto make better business Sebastian Nordgren

SOI Årskonferens i Umeå Category Management - An wayto make better business Sebastian Nordgren SOI Årskonferens i Umeå Category Management - An wayto make better business Sebastian Nordgren mars 25, 2014 Sebastian Nordgren Economics Linköpings Universitet 15 years sourcing experience PostNord SEB

More information

The Internationalization Process of a Brazilian Company -A study of the Uppsala and the Network Models applied to a Brazilian company

The Internationalization Process of a Brazilian Company -A study of the Uppsala and the Network Models applied to a Brazilian company The Internationalization Process of a Brazilian Company -A study of the Uppsala and the Network Models applied to a Brazilian company Briza Muniz Avdelning, Institution Division, Department Datum Date

More information

General Syllabus for Third Cycle Studies for the Degree of

General Syllabus for Third Cycle Studies for the Degree of GENERAL SYLLABUS 1 10 December 2015 Reg. no U 2015/469 Centre for Theology and Religious Studies Philosophy of Religion and Ethics General Syllabus for Third Cycle Studies for the Degree of Doctor in Philosophy

More information

The Environmental Management System at the Municipal Bus Company in Uppsala, Sweden

The Environmental Management System at the Municipal Bus Company in Uppsala, Sweden Case Study 4 Gamla Uppsala Buss AB Sweden L The Environmental Management System at the Municipal Bus Company in Uppsala, Sweden 1 The Municipal Bus Company Public Transport in Uppsala Public transport

More information

New syllabus for Swedish for Immigrants (sfi)

New syllabus for Swedish for Immigrants (sfi) New syllabus for Swedish for Immigrants (sfi) The purpose of the education Language opens windows on the world. Language reflects differences and similarities between people, their personalities, their

More information

Country Report on Adult Education in SWEDEN

Country Report on Adult Education in SWEDEN Country Report on Adult Education in SWEDEN Helsinki, 2011 Please check our website for the latest version of this country report via the following url or QR-code, or contact us directly at eaea-info[at]eaea.org.

More information

Energy Summit 2013. www.energysummit.nu. presenterar. Stockholm 24-25 september 2013. Organisatör och Arrangör. Anna-Karin Hatt Energiminister

Energy Summit 2013. www.energysummit.nu. presenterar. Stockholm 24-25 september 2013. Organisatör och Arrangör. Anna-Karin Hatt Energiminister presenterar Energy Summit 2013 Stockholm 24-25 september 2013 Sponsorship Prospect KEY NOTE SPEAKER Anna-Karin Hatt Energiminister Jonas Abrahamsson koncernchef E.ON Öystein Löseth koncernchef Vattenfall

More information

How to tackle work-related stress A guide for employers on making the Management Standards work

How to tackle work-related stress A guide for employers on making the Management Standards work A guide for employers on making the Management Standards work Health and Safety Introduction A guide for employers on making the Management Standards work Going to work is generally good for us, but only

More information

EMIL Education Information Markup Language A metadata model for education information

EMIL Education Information Markup Language A metadata model for education information EMIL Education Information Markup Language A metadata model for education information Metamatrix Development & Consulting AB Table of contents 1 Purpose of this document... 3 2 Introduction... 3 2.1 From

More information

C. Wohlin and B. Regnell, "Achieving Industrial Relevance in Software Engineering Education", Proceedings Conference on Software Engineering

C. Wohlin and B. Regnell, Achieving Industrial Relevance in Software Engineering Education, Proceedings Conference on Software Engineering C. Wohlin and B. Regnell, "Achieving Industrial Relevance in Software Engineering Education", Proceedings Conference on Software Engineering Education & Training, pp. 16-25, New Orleans, Lousiana, USA,

More information

Sustainable Responsible Investments Sweden 2010

Sustainable Responsible Investments Sweden 2010 Sustainable Responsible Investments Sweden 2010 Copyright 2010 TNS SIFO Prospera 1 Survey Design All Organisations Asset Owners Asset Managers Response Rate Interviewees Method 60 Interviews 48 Organisations

More information

WHAT WORKS IN INNOVATION AND EDUCATION IMPROVING TEACHING AND LEARNING FOR ADULTS WITH BASIC SKILL NEEDS THROUGH FORMATIVE ASSESSMENT STUDY OUTLINE

WHAT WORKS IN INNOVATION AND EDUCATION IMPROVING TEACHING AND LEARNING FOR ADULTS WITH BASIC SKILL NEEDS THROUGH FORMATIVE ASSESSMENT STUDY OUTLINE WHAT WORKS IN INNOVATION AND EDUCATION IMPROVING TEACHING AND LEARNING FOR ADULTS WITH BASIC SKILL NEEDS THROUGH FORMATIVE ASSESSMENT STUDY OUTLINE The OECD s Centre for Educational Research and Innovation

More information

The task of Orava s risk management is also to support in adapting to the changes in business and risk environment.

The task of Orava s risk management is also to support in adapting to the changes in business and risk environment. RISK MANAGEMENT POLICY AND PRINCIPLES 1 (17) Board of Directors 20 January 2011 RISK MANAGEMENT POLICY Orava s goals and tasks of the Risk management The central short-term goal of Orava is to distinctly

More information

Curriculum for Office and administrative skills Vg3 / in-service training at at training establishment

Curriculum for Office and administrative skills Vg3 / in-service training at at training establishment Curriculum for Office and administrative skills Vg3 / in-service training at at training establishment Dette er en oversettelse av den fastsatte læreplanteksten. Læreplanen er fastsatt på Bokmål Laid down

More information

Business Information Services BIS

Business Information Services BIS Business Information Services BIS Posten Norden Merger and other fundamental Changes In the market 1 Digitalisation The key Driver for Change in the Industry 2 Digitalisation The key Driver for Change

More information

CURRICULUM VITAE (short version)

CURRICULUM VITAE (short version) 1 CURRICULUM VITAE (short version) Hans Löfsten, Professor (Chair) Professor, Chair of Engineering Economic Analysis (Teknikens ekonomiska analys), Chalmers University of Technology, Department of Technology

More information

WHITE PAPER CQI. Chartered Quality Institute

WHITE PAPER CQI. Chartered Quality Institute WHITE PAPER CQI Chartered Quality Institute ISO 14001:2015 is set to be particularly significant as a result of fundamental changes to both its structure and its contents. Complying with the revised requirements

More information

Sound Power Level determination of AEG KM880 electrically operated food preparation appliance

Sound Power Level determination of AEG KM880 electrically operated food preparation appliance Sound Power Level determination of AEG KM880 electrically operated food preparation appliance CHRISTER HEED AND ANDERS SÖRENSSON 4B1150 Stockholm March 2007 Marcus Wallenberg Laboratoriet för Ljud- och

More information

Address by CEO Karl-Johan Persson at H&M s AGM 2015

Address by CEO Karl-Johan Persson at H&M s AGM 2015 Address by CEO Karl-Johan Persson at H&M s AGM 2015 Good afternoon everybody, and a warm welcome to H&M s annual general meeting 2015. I am very pleased to see so many of you here today. As always, lots

More information

Caring for Vulnerable Babies: The reorganisation of neonatal services in England

Caring for Vulnerable Babies: The reorganisation of neonatal services in England Caring for Vulnerable Babies: The reorganisation of neonatal services in England LONDON: The Stationery Office 13.90 Ordered by the House of Commons to be printed on 17 December 2007 REPORT BY THE COMPTROLLER

More information

KINAR13h, KINLO13h. The marking period is, for the most part, 15 working days, otherwise it s the following date:

KINAR13h, KINLO13h. The marking period is, for the most part, 15 working days, otherwise it s the following date: Materialplanering och Styrning 7.5 ECTS Ladokcode: The exam is given to: 41I29M KININ13h, KININ13h1, KINAF13h-pgrp3, KINAF13h-pgrp4, KINAR13h, KINLO13h ExamCode: Date of exam: 2016-01-12 Time: 14:00 18:00

More information

Griffin Training Solutions for a modern workforce

Griffin Training Solutions for a modern workforce Solutions for a modern workforce www.griffin.ie E&OE 1 Effective Time Management... 2 Business Communication Skills... 3 Effectiveness... 4 Presentation Skills... 5 Stress Management... 6 Creativity and

More information

COBIT 5 Introduction. 28 February 2012

COBIT 5 Introduction. 28 February 2012 COBIT 5 Introduction 28 February 2012 COBIT 5 Executive Summary 2012 ISACA. All rights reserved. 2 Information! Information is a key resource for all enterprises. Information is created, used, retained,

More information

DEFINING OUR ROLE IN A CHANGING LANDSCAPE

DEFINING OUR ROLE IN A CHANGING LANDSCAPE DEFINING OUR ROLE IN A CHANGING LANDSCAPE North American report October 2013 Disclaimer Table of Contents Introduction...1 Outlook for Internal Audit Remains Strong...3 Strategic Business Risk: Opportunity

More information

RE-ENGINEERING OF THE PROJECT PLANNING PROCESS

RE-ENGINEERING OF THE PROJECT PLANNING PROCESS RE-ENGINEERING OF THE PROJECT PLANNING PROCESS Current Status of Project Planning in a Swedish Construction Company Niclas Andersson 1, Patrik Johansson 2 ABSTRACT: This paper describes the current status

More information

How to Become a Successful Email Designer

How to Become a Successful Email Designer A retailer s guide to 2015 email trends CONTENTS Summary...1 Research methodology...1 Laying down the email landscape for retailers...2 Email database maintenance...2 Good email collection practices...4

More information

NIGP: THE FOREMOST AUTHORITY IN PUBLIC PROCUREMENT. NIGP 151 Spring Street Herndon, Va 20170 703.736.8900

NIGP: THE FOREMOST AUTHORITY IN PUBLIC PROCUREMENT. NIGP 151 Spring Street Herndon, Va 20170 703.736.8900 NIGP 151 Spring Street Herndon, Va 20170 703.736.8900 CUSTOMER CARE: 800.367.6447, Ext. 0 ONLINE: nigp.org nsite.nigp.org nigp.org/linkedin facebook.com/officialnigp twitter.com/officialnigp NIGP: THE

More information

Chapter 6 Experiment Process

Chapter 6 Experiment Process Chapter 6 Process ation is not simple; we have to prepare, conduct and analyze experiments properly. One of the main advantages of an experiment is the control of, for example, subjects, objects and instrumentation.

More information

Companies already have customer data Creating a more effective sales team With all of this improved technology Most companies have a CRM

Companies already have customer data Creating a more effective sales team With all of this improved technology Most companies have a CRM Many sales organizations are faced with the underutilization of their sales assets, meaning the potential of available resources, both sales reps and territories, are not being used to their fullest. Every

More information

Principles and standards in Independent Advocacy organisations and groups

Principles and standards in Independent Advocacy organisations and groups advocacy 2 0 0 0 Principles and standards in Independent Advocacy organisations and groups Advocacy 2000 January 2002 We would like to acknowledge that the Scottish Executive partly funded the editing

More information

Assuring Your Information

Assuring Your Information WHITE PAPER Assuring Your Information Contents Executive summary: What is INFORM for Security?......................................4 Benefits of INFORM for Security......................................................4

More information

Quality Thinking in other Industries. Dominic Parry Inspired Pharma Training. WEB www.inspiredpharma.com GMP BLOG inspiredpharmablog.

Quality Thinking in other Industries. Dominic Parry Inspired Pharma Training. WEB www.inspiredpharma.com GMP BLOG inspiredpharmablog. Quality Thinking in other Industries Dominic Parry Inspired Pharma Training WEB www.inspiredpharma.com GMP BLOG inspiredpharmablog.com Welcome The traditional focus on quality Quality in the eyes of GMP

More information

Ämne och namn (visa; sidh...) Datum (visa; sidh...)

Ämne och namn (visa; sidh...) Datum (visa; sidh...) 1 The wine and bag-in-box retail market of Sweden Louise Key-Hedberg, Systembolaget, 16 October 2006 2 Outline About Systembolaget Quality Bag-in-box Consumer attitudes 3 Systembolaget 2005 Total sales

More information

How organisational idenities slowed down speedy requisitions

How organisational idenities slowed down speedy requisitions Prepublication draft document for oral presentation at the BSA Medical Sociology Conference, York Sept. 2002. Please do not cite without prior permission of the authors. JetRek How organisational idenities

More information

A Process-focused Approach to Improving Business Performance

A Process-focused Approach to Improving Business Performance A Process-focused Approach to Improving Business Performance Richard B Davis, BSc(Eng), CEng, MIEE, AKC Process Improvement Consultant, AXA AXA Centre, PO Box 1810, Bristol BS99 5SN Telephone: 0117 989

More information

25-5-2009 Systeem in zaken Arena Consulting

25-5-2009 Systeem in zaken Arena Consulting Summary Introduction The Financial Supervision Office (BFT = Bureau Financieel Toezicht) is responsible for the financial supervision of about 1450 civil law notaries, 2000 junior civil law notaries, 380

More information

Roma in Public Education

Roma in Public Education Roma in Public Education RAXEN National Focal Point for Sweden Expo Foundation Cecilia Englund Anders Dalsbro November 2004 DISCLAIMER: This study has been compiled by the National Focal Point of the Racism

More information

Measuring the Cash Conversion Cycle in an International Supply Chain 1

Measuring the Cash Conversion Cycle in an International Supply Chain 1 Measuring the Cash Conversion Cycle in an International Supply Chain 1 Ruth Banomyong Thammasat Business School, Thammasat University, Thailand Banomyong@thammasat.net Abstract The Cash Conversion Cycle

More information

Curriculum for postgraduate studies in Micro-data Analysis

Curriculum for postgraduate studies in Micro-data Analysis Curriculum for postgraduate studies in Micro-data Analysis Beslut: FuN 2012-10-01 Revidering: FuN 2012-12-04 Dnr: DUC 2012/1533/90 Gäller fr.o.m.: 2012-10-01 Ansvarig för uppdatering: Studierektor för

More information

Public Bodies (Joint Working) (Scotland) Bill. The Coalition of Carers in Scotland

Public Bodies (Joint Working) (Scotland) Bill. The Coalition of Carers in Scotland Public Bodies (Joint Working) (Scotland) Bill The Coalition of Carers in Scotland Do you agree with the general principles of the Bill and its provisions? Last year we held a series of consultation events

More information

Syllabus Joint Master s Programme in Health Informatics 5HI12

Syllabus Joint Master s Programme in Health Informatics 5HI12 Sid 2 (8) Syllabus Joint Master s Programme in Health Informatics 5HI12 Established by the Board of Higher Education, 7 September 2011 Confirmed by the Board of Higher Education, 7 September 2011 Revised

More information

A Practical Guide to Technical Indicators; (Part 1) Moving Averages

A Practical Guide to Technical Indicators; (Part 1) Moving Averages A Practical Guide to Technical Indicators; (Part 1) Moving Averages By S.A Ghafari Over the past decades, attempts have been made by traders and researchers aiming to find a reliable method to predict

More information

NOW, DIG THIS! Module 1. Introduction to Digital Marketing att utveckla innovativa strategier, och hur de kan användas

NOW, DIG THIS! Module 1. Introduction to Digital Marketing att utveckla innovativa strategier, och hur de kan användas - PROFESSIONAL för marknads- & försäljningsansvariga DIPLOMA IN DIGITAL MARKETING är en av världens mest erkända, professionella utbildningar i digital marknadsföring. Utbildningen syftar till att hjälpa

More information

Advantages when Changing to a Nationwide Reference System Experiences from Umeå, a Municipality in Northern Sweden

Advantages when Changing to a Nationwide Reference System Experiences from Umeå, a Municipality in Northern Sweden Advantages when Changing to a Nationwide Reference System Experiences from Umeå, a Municipality in Kerstin HEGNER and Lars E. ENGBERG, Sweden Keywords: Digital cadastre; Geoinformation/GI; GPS; Positioning;

More information

PROMOTE YOUR BUSINESS FPFREE PACK GREAT FOR DISCOVERING HOW EUROPAGES WORKS. EUROPAGES +33 1 41 16 49 00 www.europages.com

PROMOTE YOUR BUSINESS FPFREE PACK GREAT FOR DISCOVERING HOW EUROPAGES WORKS. EUROPAGES +33 1 41 16 49 00 www.europages.com PROMOTE YOUR BUSINESS FREE PACK GREAT FOR DISCOVERING HOW EUROPAGES WORKS EUROPAGES +33 1 41 16 49 00 www.europages.com Why register with EUROPAGES? Most international buyers these days start their search

More information

How to Conduct a Performance Review

How to Conduct a Performance Review Manual for conducting performance reviews Introduction and retrospective Work environment and health Task and responsibilities Development plan February 2014 2(9) Introduction This manual describes the

More information

P-09-44. Swedish National Seismic Network (SNSN) A short report on recorded earthquakes during the second quarter of the year 2009

P-09-44. Swedish National Seismic Network (SNSN) A short report on recorded earthquakes during the second quarter of the year 2009 P-09-44 Swedish National Seismic Network (SNSN) A short report on recorded earthquakes during the second quarter of the year 2009 Reynir Böðvarsson Uppsala University, Department of Earth Sciences July

More information

Pricing in the Swedish retail market for electricity

Pricing in the Swedish retail market for electricity Pricing in the Swedish retail market for electricity Niklas Rudholm* * HUI Research, SE-103 29 Stockholm, Sweden, and Dalarna University, SE-791 88 Falun, Sweden. ABSTRACT In 1996, the Swedish energy market

More information

Presentation of Posten AB's new service network

Presentation of Posten AB's new service network PTS-ER-2004:38 PTS-ER-2006:37 Presentation of Posten AB's new service network a presentation in English of PTS reports on access to the new postal network Contents Summary...3 Background...3 The assignment

More information

International Master s Programme in Business and Technology

International Master s Programme in Business and Technology International Master s Programme in Business and Technology The Course Programme in more Detail The contents of 8 study modules are presented in detail below to give an overview of the courses. Introduction

More information

Working Capital Management Nature & Scope

Working Capital Management Nature & Scope Working Capital Management Nature & Scope Introduction & Definitions Components of Working Capital Significance of Working Capital Operating Cycle Types of Working Capital Net Vs Gross Working Capital

More information

Managing the internal IT function s changing role when outsourcing

Managing the internal IT function s changing role when outsourcing Master s Thesis, 10 study units Stockholm School of Economics Department of Management and Organization Managing the internal IT function s changing role when outsourcing Abstract This thesis investigates

More information

Parental benefits [Föräldrapenning]

Parental benefits [Föräldrapenning] Parental benefits [Föräldrapenning] Parental benefits are the benefits parents receive to be able to be at home with their children instead of working. A total of 480 days of benefits are paid per child.

More information

CHAPTER 3 - CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

CHAPTER 3 - CUSTOMER RELATIONSHIP MANAGEMENT (CRM) CHAPTER 3 - CUSTOMER RELATIONSHIP MANAGEMENT (CRM) 3.1 INTRODUCTION The most important purpose of any service orientated organisation is to retain customers. It is critical for any organization to keep

More information

Solihull Clinical Commissioning Group

Solihull Clinical Commissioning Group Solihull Clinical Commissioning Group Business Continuity Policy Version v1 Ratified by SMT Date ratified 24 February 2014 Name of originator / author CSU Corporate Services Review date Annual Target audience

More information

GOVERNMENTAL STATUS REPORT, SWEDEN Anders Lie / Claes Tingvall Swedish National Road Administration Governmental Status Report

GOVERNMENTAL STATUS REPORT, SWEDEN Anders Lie / Claes Tingvall Swedish National Road Administration Governmental Status Report GOVERNMENTAL STATUS REPORT, SWEDEN Anders Lie / Claes Tingvall Swedish National Road Administration Governmental Status Report FATALITIES The Swedish overall long-term safety objective within the road

More information

The Logistics Barometer in two minutes

The Logistics Barometer in two minutes Nordic Logistics Barometer 13 The Logistics Barometer in two minutes Special role for Finnish logistics buyers Finnish logistics buyers differ markedly from their colleagues in Sweden, Denmark and Norway.

More information

Library and Information Services

Library and Information Services JOB DESCRIPTION Job Title: Post Number: Department: Location: Grade: Salary: Tenure: Hours : Accountable to: Project Manager HR3770 Library and Information Services Llandaff Campus 7AB 37,394-42,067 pa

More information

National Qualifications Accounting Review Report

National Qualifications Accounting Review Report National Qualifications Accounting Review Report May 2016, version 1.0 01 Background As part of SQA s initial evaluation of the new National Qualifications, we carried out two pieces of research earlier

More information

Application Software Assurance Center of Excellence Relies on Professionalized Teams to Train Air Force Programmers in Securing the SDLC

Application Software Assurance Center of Excellence Relies on Professionalized Teams to Train Air Force Programmers in Securing the SDLC Application Software Assurance Center of Excellence Relies on Professionalized Teams to Train Air Force Programmers in Securing the SDLC Application Software Assurance Center of Excellence Relies on Professionalized

More information

2016 national curriculum assessments EYFS. 2016 Early years foundation stage assessment and reporting arrangements (ARA) Published September 2015

2016 national curriculum assessments EYFS. 2016 Early years foundation stage assessment and reporting arrangements (ARA) Published September 2015 2016 national curriculum assessments EYFS 2016 Early years foundation stage assessment and reporting arrangements (ARA) Published September 2015 Contents 1. Introduction 3 2. Early years foundation stage

More information

PUBLIC TRANSPORT IN SMALL TOWNS AN AREA WITH GREAT POTENTIAL

PUBLIC TRANSPORT IN SMALL TOWNS AN AREA WITH GREAT POTENTIAL PUBLIC TRANSPORT IN SMALL TOWNS AN AREA WITH GREAT POTENTIAL Andreas Persson Department of Technology and Society, Lund Institute of Technology Sweden 1. INTRODUCTION The project Attractive Public Transport

More information

101 IELTS Speaking Part Two Topic cards about sports, hobbies and free time A- Z

101 IELTS Speaking Part Two Topic cards about sports, hobbies and free time A- Z 101 IELTS Speaking Part Two Topic cards about sports, hobbies and free time A- Z As the topics of sports, hobbies and free time are easy ones that tie in with IELTS Speaking Part One and students like

More information

Implementation Guide Corporate egateway

Implementation Guide Corporate egateway Implementation Guide Corporate egateway 2(16) Page Table of contents 1 Purpose of this guide... 3 1.1 Recommended information 4 1.2 How to get started? 4 2 Project preparation... 5 2.1 List of interested

More information

THE ROLE OF COURTS IN ENVIRONMENTAL LAW NORDIC PERSPECTIVES

THE ROLE OF COURTS IN ENVIRONMENTAL LAW NORDIC PERSPECTIVES THE ROLE OF COURTS IN ENVIRONMENTAL LAW NORDIC PERSPECTIVES Helle Tegner Anker* and Annika Nilsson ** Introduction This article presents results of a comparative study of the role of courts in environmental

More information

P-11-09. Mapping of reed in shallow bays. SFR-Site Forsmark. Mårten Strömgren, Fredrik Lindgren Umeå University. March 2011

P-11-09. Mapping of reed in shallow bays. SFR-Site Forsmark. Mårten Strömgren, Fredrik Lindgren Umeå University. March 2011 P-11-09 Mapping of reed in shallow bays SFR-Site Forsmark Mårten Strömgren, Fredrik Lindgren Umeå University March 2011 Svensk Kärnbränslehantering AB Swedish Nuclear Fuel and Waste Management Co Box 250,

More information

Numeracy across learning Principles and practice

Numeracy across learning Principles and practice Numeracy across learning Principles and practice All teachers have responsibility for promoting the development of numeracy. With an increased emphasis upon numeracy for all young people, teachers will

More information

HOW OUTSOURCING CAN WORK FOR YOUR BUSINESS

HOW OUTSOURCING CAN WORK FOR YOUR BUSINESS HOW OUTSOURCING CAN WORK FOR YOUR BUSINESS WITH THE RIGHT OUTSOURCE PARTNER, OUTSOURCING CAN GROW YOUR COMPANY IN KEY AREAS. IT IS AN OPPORTUNITY TO CAPITALISE ON YOUR STRENGTHS AND TO FIND WAYS TO WORK

More information

V1.0 - Eurojuris ISO 9001:2008 Certified

V1.0 - Eurojuris ISO 9001:2008 Certified Risk Management Manual V1.0 - Eurojuris ISO 9001:2008 Certified Section Page No 1 An Introduction to Risk Management 1-2 2 The Framework of Risk Management 3-6 3 Identification of Risks 7-8 4 Evaluation

More information

KAROLINSKA INSTITUTET CURRICULUM VITAE

KAROLINSKA INSTITUTET CURRICULUM VITAE 1 / 6 KAROLINSKA INSTITUTET CURRICULUM VITAE NAME Mia von Knorring Full name: Eva Maria von Knorring (formerly Österberg) BIRTH DATA April 17 th 1962 PHONE AND EMAIL +46 737 12 13 59, mia.von.knorring@ki.se

More information

Preconditions. The application

Preconditions. The application Guidelines for application forms for project funding for 2016 from the Nordic Council of Ministers Arctic Co-operation Programme 2015-17 Project framework The objective of the Arctic Co-operation Programme

More information

Supporting Young Individuals with Ideas: a Case Study of a Swedish Entrepreneurship Programme

Supporting Young Individuals with Ideas: a Case Study of a Swedish Entrepreneurship Programme Multi-Year Expert Meeting on Enterprise Development Policies and Capacity-building in Science, Technology and Innovation (STI) (Fourth session) Geneva, 16-18 January 2012 Supporting Young Individuals with

More information

Financial education and member engagement support

Financial education and member engagement support 1 education and member 2 Before implementing your new scheme or reviewing your existing scheme, we will look at the ways we can help you and the key areas you need to think about. Offering a workplace

More information

WHY YOUR ORGANISATION NEEDS SALES ENABLEMENT

WHY YOUR ORGANISATION NEEDS SALES ENABLEMENT WHY YOUR ORGANISATION NEEDS SALES ENABLEMENT 1 2 3 According to the Harvard Business Review, 70% of growth initiatives fail. Only one in five CRM systems actually increase revenue (CSO Insights, 2011).

More information