2016 U.S. Open Ticket FAQs

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1 **Purchase tickets by January 4, 2016 and receive one free bag tag per order. Ticket buyers who purchase by November 30, 2015 will also receive a personalized bag tag and free shipping for their bag tag and U.S. Open tickets which are mailed in May of ** How can I purchase tickets? Offer good while supplies last October 26, 2015 through January 4, Tickets can be purchased online at Please note that the USGA is the only official seller of U.S. Open Championship tickets, so tickets obtained from sources other than the USGA could be lost, stolen or counterfeit tickets and in such cases will not be honored at the admission gate. When will tickets be shipped? Tickets will be mailed in early May 2016 via the United States Postal Service. All ticket orders placed after June 1 will only be available for pickup at Will Call on-site at Oakmont Country Club. Do children need a ticket? Yes, all juniors 17 and under will need a Junior ticket. Junior tickets cannot be purchased or reserved in advance but are ALWAYS available at all Will Call locations and admission gates every day, regardless of a sellout. Junior tickets do not provide access into any USGA corporate hospitality facility. There is a limit of 2 Junior tickets per adult ticket holder. Gallery access or Trophy Club access when accompanied by an adult Trophy Club ticket holder o Ages 12 and under are complimentary for all days o Juniors ages June (Monday, Tuesday and Wednesday) = $20 June (Thursday, Friday, Saturday and Sunday) = $ Club access when accompanied by an adult 1895 Club ticket holder o 1895 Club Junior tickets are available for ALL juniors 17 and under June (Monday, Tuesday and Wednesday) = $75 June (Thursday, Friday, Saturday and Sunday) = $130 Please note - There is no complimentary ticket option for juniors 12 and under for the 1895 Club Does the USGA offer a military discount for tickets? Page 1 UPDATED 10/22/15

2 Yes, our military ticket policy applies to the Practice Round days of the U.S. Open Championship for ACTIVE and RETIRED military. The military ticket policy covers all branches of service including Air Force, Army, Coast Guard, Marines, Navy and the National Guard and Reserves. Tickets for Active Military are complimentary and can only be obtained at Will Call on June (Monday, Tuesday and Wednesday). In addition, Active Military can purchase up to four (4) Practice Round tickets per day for family or friends at $25 each. Tickets for Retired Military can be purchased at Will Call on June (Monday, Tuesday and Wednesday) for $25. In addition, Retired Military can purchase up to four (4) additional Practice Round tickets for family or friends at $25 each. Active and Retired Military need to bring their military identification AND regular photo identification to Will Call in order to receive the military tickets for any of the Practice Round days. Tickets for military will always be available on the Practice Round days. Does the USGA offer a senior citizens discount? No, we do not have discounted tickets for senior citizens. Can I change the address that my tickets will be shipped to? All address changes MUST be made by March 11, 2016, to avoid any delay in the mailing of your tickets. To change the shipping address for your ticket order, please: your request with order # and new address to: ticketquestions@usga.org OR Mail your request with order # and new address to: USGA, P.O. Box 1500, Far Hills, NJ Where should I park? Detailed parking and transportation information will be made available in early There will be complimentary general parking lots with shuttle bus transportation to and from the championship entrance. What services are available for spectators with disabilities? The USGA provides accessible parking spaces for all vehicles having appropriate license plates or placards at all parking lots. Page 2 UPDATED 10/22/15

3 Our Disabled Services Committee will be on-site to assist spectators with transportation to and from the Disabled Services Headquarters and specific grandstand locations and facilities throughout the course via multi-person golf carts. A limited number of motorized scooters will be available at Disabled Services Tents for spectators on a first-come, first-served basis. Accessible restrooms will be available at portable restroom locations throughout the championship grounds. For those spectators requiring lift-equipped shuttle transportation, please contact the USGA Ticket Office at What can I not bring on-site with me? The prohibited items list will be posted here once it has been finalized for the 2016 U.S. Open Championship. The prohibited items list will also be printed on the back of your ticket, listed in the spectator information guide and as an insert included with your tickets. Please note that to expedite admission into the championship, it is recommended that all prohibited items are safely stowed prior to arriving. All spectators will go through security screening prior to entering the grounds of Oakmont Country Club, so please read the list carefully. Please note - This list is subject to change at any time so please review the list on before traveling to the championship. Where can I get Visitor Information? Please visit or call the Greater Pittsburgh Convention & Visitors Bureau at [877] for visitor information When do admission gates open during the championship? Admission gates are open from 6 a.m. to conclusion of play each day. All tickets are barcoded, so please have your ticket ready for scanning upon entering the admission gate. Groupings and starting times will be released closer to the championship. Can I leave tickets at Will Call to be picked up? Yes. Photo identification will be required to pick up tickets at Will Call. All Will Call transactions are entered into a database which is networked to include all spectator Page 3 UPDATED 10/22/15

4 admission gates. -Please note that Will Call locations are NOT accessible by vehicle at any time. - Hours of operation: Pre-Championship-: Will Call 1 ONLY will be open June 9 12 (Thursday through Sunday) 10 a.m. 6 p.m. Championship Week-: All Will Call locations will be open June (Monday through Sunday) 6 a.m. 7 p.m. How can I find out more about corporate hospitality options? MSG Promotions, Inc. is the exclusive corporate hospitality marketing and management company for the U.S. Open Corporate Hospitality program. MSG can be reached by phone at or by visiting their website What facilities are on-site? First-aid stations will be located at several locations throughout the course Food and beverage: Concession stands will be located at various locations throughout the golf course. The Trophy Club is a climate-controlled tent where Trophy Club ticket holders can purchase food and beverage. -Hours of operation are 6:30 a.m. to 7 p.m. The 1895 Club is also a climate-controlled tent where food and beverage is available and included in the price of the ticket, so no additional purchase is needed. -Hours of operation are 6:30 a.m. to 7 p.m. Corporate hospitality facilities are only open to ticket holders with the specific ticket for each corporate hospitality location. -Please note that Junior tickets do not provide access into any corporate hospitality facility. Grandstands are located throughout the golf course and are a great way to comfortably view play. They are available on a first-come, first-served basis. Lost and Found/Missing Persons Headquarters location TBD. Merchandise with the 2016 U.S. Open Championship logo including caps, golf shirts, T- shirts, jackets, lanyards, lapel pins, golf balls, repair tools, ball markers, towels and much more will be available for purchase. More information will be available at a later date. What is the policy if there is inclement weather? Page 4 UPDATED 10/22/15

5 The USGA has meteorology staff on-site to monitor weather conditions. If hazardous conditions are approaching, special weather warning messages will be posted on leader boards around the course. -When the warning appears, spectators are advised to take immediate precautions, including clearing the grandstand, prior to play being suspended. -If play is suspended, indicated by one prolonged air horn blast, please close your umbrella and seek shelter. -Please note that play will resume as soon as conditions allow. -No ticket refunds, exchanges, rain checks or replacements will be issued. However, the USGA, in its sole discretion, may or may not honor a day s ticket for a subsequent day(s) or partially or fully refund a day s ticket if fewer than four (4) cumulative hours of play are conducted during an affected day. Information regarding this USGA decision will be posted online at and How can I contact the USGA Ticket Office? All U.S. Open ticket or general spectator questions can be directed via to: ticketquestions@usga.org or via phone to: Page 5 UPDATED 10/22/15