MOVOTEC Q-Drive Bolt-On Lift System Manual by
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1 MOVOTEC Q-Drive Bolt-On Lift System Manual by Copyright 2013 by Suspa Incorporated All rights reserved. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system without permission in writing from Suspa Incorporated.
2 1 1.0 Table of Contents 2.0 Introduction Safety Instructions How it Works Extension Cycle Retraction Cycle: Unpacking Instructions Lift System Specifications Lift Cylinder Specifications Motorized Pump Specifications Motor Controller Specifications Surface Mount Switch Specifications Regulatory Information Installation Instructions System Component Placement Motorized Pump Installation Motor Controller Installation Low Profile Switch Installation Controller Cable Connections Lift Cylinder Installation Hydraulic Tubing and Cable Management Workstation Leveling Operation Instructions Before Connecting to Power Connecting to Power First Operation System Extension Cycle System Retraction Cycle Duty Cycle Monitoring Deceleration Zone System Reset Procedure Limit Alteration Instructions Troubleshooting Inspection and Maintenance Changing Load Conditions Motor and Load Alignment Contamination Power Cord and Hydraulic Tubing Damage Warranty Replacement Parts Optional Accessories and Enhanced Capabilities Disposal Contact Information... 31
3 2 2.0 Introduction Thank you for purchasing the Movotec Q-Drive Bolt-On Lift System. For over twenty years, Movotec systems have been used on industrial workbenches, small machine bases, physical therapy equipment, massage tables, office furniture, biological and chemical vented hoods, autopsy and necropsy tables, sewing machine bases, home healthcare beds, packaging equipment, custom yachts, and many other applications. 3.0 Safety Instructions READ THE INSTRUCTIONS IN THIS MANUAL BEFORE ATTEMPTING TO INSTALL, OPERATE, OR SERVICE THIS PRODUCT. FOLLOW THESE SAFETY INSTRUCTIONS AT ALL TIMES. This manual contains safety, installation, operation, maintenance, and user service instructions for the Movotec Q-Drive Bolt-On Lift System. Suspa Incorporated is not responsible for any alteration, misuse, misapplication, or abuse of this product resulting in property damage, personal injury or death. FAILURE TO FOLLOW THE INSTRUCTIONS IN THIS MANUAL COULD RESULT IN FIRE, PROPERTY DAMAGE, ELECTRIC SHOCK, PERSONAL INJURY OR DEATH. If you have any questions about the use of this product, the safety practices outlined in this manual or would like a printed copy of this manual, please contact us (see Section 15 for contact information). VERIFY SYSTEM SELECTION. Before the installing or operating the system, please review the application to confirm that the correct Movotec Lift System has been selected. Pay particular attention to the load capacity and adjustment range ratings listed on the blue product label. HANDLE COMPONENTS WITH CARE. Do not handle system by the motor cables, power cords, or hydraulic tubing. Keep motor cables, power cords, and hydraulic tubing far from heat, sharp edges, and moisture. If motor cables, power cords, or hydraulic tubing are damaged, discontinue use and have the suspect component replaced immediately. Do not ever attempt to repair a damaged motor cable, power cord or hydraulic tubing line. VISUALLY INSPECT COMPONENTS. Before installing and operating the system, inspect all components for any damage that may have occurred during shipping and
4 3 installation. Do not attempt to disassemble system or system components for any reason. If a defective component is found, contact Suspa Incorporated for repair or replacement. USE OF TRAINED AND QUALIFIED PERSONNEL System installation, operation, and repair should only be done by persons having sufficient knowledge of the lift system and the contents of this manual. In addition, they must have an understanding of all warnings and precautionary measures noted in these safety instructions. Furthermore, these individuals must be trained, instructed, and qualified to switch electrical circuits and equipment on and off in accordance with applicable technical safety regulations. AVOID HAZARDOUS ENVIRONMENT. Do not operate the system outside. Do not expose the system to damp or wet conditions. Avoid any chemical or corrosive environments. Do not operate the system in the presence of flammable solvents, propellants, and/or explosive materials (i.e. gas, vapor, dust, etc.) Avoid temperatures outside of the system rated operating temperature range 41 to 113 F (5 to 45 C). Do not subject lift system components to vibration and/or impact load conditions. INSTALLATION SAFEGUARDS. Do not use the system for any purpose other than its intended function. Before operating system, make sure that the workstation has a minimum clearance of 2 in. (51mm) from any other object or structure to prevent pinching or crushing hazards. Do not allow wall, cabinet, electrical lines, hydraulic or pneumatic lines, or any other fixed structures to obstruct the movement of the workstation during operation. KEEP CHILDREN AWAY. It is not recommended that children operate this electrically powered lift device. If this device is used by or near children, close supervision is absolutely necessary. OBSERVE DUTY CYCLE. The term duty cycle refers to the amount of time that a motor or system is in motion versus the amount of time that it is resting. The Movotec Q-Drive Bolt-On Lift System is not designed to operate continuously without rest. It is designed for intermittent use only and is rated for a 10% duty cycle. This means that if the lift system is in motion for 1 minute, it must be at rest for at least 9 minutes before the next operation. It is also important to note that the maximum system on-time is 1 minute. To avoid damaging the system, the duty cycle must not be exceeded. Motor surfaces can become warm after extended operation that exceeds the duty cycle. Provide adequate ventilation to allow heat dissipation from within and around lift system components. USE OF ACCESSORIES. Use caution when routing extension cords. Do not allow cords to become pinched or stretched. Avoid positioning cords where they can become a trip hazard. Use only spare parts and accessories authorized or supplied by Suspa Incorporated. Do not replace or replenish lift system hydraulic fluid unless the fluid is supplied by Suspa Incorporated.
5 4 DO NOT INSERT OBJECTS. To reduce the risk of fire or electrical shock, do not insert any objects into the system when powered. MAINTENANCE SAFEGUARDS. Prior to performing any maintenance or service on the device, remove the load from all lift cylinders and unplug the motor controller from power source. The workstation or structure that the lift system is attached to should be stabilized to prevent personal injury or property damage during maintenance or service procedures. RETRACT SYSTEM BEFORE MOVING. To reduce the risk of property damage and personal injury, always retract the lift system fully before moving the equipment. UNPLUG BEFORE CLEANING. Retract the lift system, unplug the motor controller from power source, and allow the system to cool before cleaning components. Clean system components with a mild soap and water-damped cloth. Do not use corrosive cleaning agents or high pressure wash systems to clean lift system components. Make sure system is clean and dry before plugging into power source and operating the system. SAVE THIS MANUAL FOR FUTURE REFERENCE.
6 5 4.0 How it Works Movotec Q-Drive Bolt-On Lift Systems are comprised of three major component subsystems; the motor drive, the pump, and the lift cylinders. This section will explain how each subsystem works together to make the lift system extend and retract. Movotec Q-Drive Schematic 4.1 Extension Cycle The motor drive consists of a motor controller, a 24 VDC gear motor, and motor switch. The motor controller converts AC line voltage to DC voltage to operate the 24 VDC gear motor. It also controls motor speed and is programmed to operate within specific pump upper and lower limits. The motor switch is used to activate the 24VDC gear motor for lift system extension and retraction. When the motor switch UP arrow button is depressed, the 24 VDC gear motor shaft begins to rotate in a (CCW) counter-clockwise direction. Since the gear motor drive shaft is mechanically coupled to the pump leadscrew shaft, the leadscrew shaft rotates in the same (CCW) direction. As the gear motor continues to rotate in a (CCW) direction, the threaded pusherblock moves up the leadscrew in the direction of arrow A. This action drives fluid from the pressure elements, through the hydraulic tubing, and into the
7 6 lift cylinders causing them to extend. The gear motor will automatically shut off once the programmed pump upper limit is reached. 4.2 Retraction Cycle: (Refer to Movotec Q-Drive Schematic on page 7) When the motor switch DN arrow button is depressed, the 24VDC gear motor shaft begins to rotate in a (CW) clockwise direction. Since the gear motor shaft is mechanically coupled to the pump leadscrew shaft, the leadscrew shaft rotates in the same (CW) direction. As the gear motor continues to rotate in a (CW) direction, the threaded pusherblock moves down the leadscrew in the direction of arrow B. As long as there is sufficient load on the lift cylinder piston rods, the fluid in the lift cylinders flows back through the hydraulic tubing and into the pressure elements. The gear motor will automatically shut off once the programmed pump lower limit is reached. 5.0 Unpacking Instructions The system comes packaged in a cardboard carton. To unpack the system: Check the carton label to confirm that you have received the correct system; open the carton and remove packaging material. Carefully remove the system from the carton, and verify all components are present (reference chart below), and that the correct lift system was received. Do not handle the lift cylinders and motorized pump by the hydraulic tubing. Incorrect handling of hydraulic tubing could weaken the tubing material and system tubing connections. DAMAGE TO TUBING OR TUBING CONNECTIONS COULD CAUSE FLUID LOSS AND UNCONTROLLED DESCENT OF THE WORK-SURFACE.
8 7 Verify that all of the listed components are present; carton should contain: System Component Quantity (A) Pump 1 (B) Gear Motor (attached to pump) 1 (C) Motor Controller 1 (D) Lift Cylinders (connected to pump) 4 (E) Low Profile Switch 1 (F) Drill Templates 4 (G) Cable Ties 8 (H) Mounting Clips 8 (I) Power Cord 1 (J) Motor Cable 1 If the lift system is damaged or any component is missing, please contact Suspa Incorporated to resolve the issue. Dispose of the all packaging materials in an ecologically sound manner; if uncertainty exists with regards to disposal / recycling details, please contact Suspa Incorporated
9 8 6.0 Lift System Specifications The A, B, and Z dimensions shown in the table and drawings below vary depending on the system lift capacity and the adjustment range of the selected system. US System Part Numbers Motorized CB "Bolt-On" Cylinder Lift System Adjustment System Lift Pump Part Range Capacity "A" "B" "Z" Number (in/mm) (lb/kg) (in/mm) (in/mm) (in/mm) MLS-00001E 5.9 / / / / / 330 MLS-00002E 7.4 / / / / / 390 MLS-00003E 11.6 / / / / / 510 MLS-00004E 15.5 / / / / / 632 MLS-00005E 5.9 / / / / / 390 MLS-00006E 7.4 / / / / / 450 MLS-00007E 11.6 / / / / / 632 MLS-00008E 15.5 / / / / / 760 European System Part Numbers Motorized CB "Bolt-On" Cylinder Lift System Adjustment System Lift Pump Part Range Capacity "A" "B" "Z" Number (in/mm) (lb/kg) (in/mm) (in/mm) (in/mm) MLS-00009E 5.9 / / / / / 330 MLS-00010E 7.4 / / / / / 390 MLS-00011E 11.6 / / / / / 510 MLS-00012E 15.5 / / / / / 632 MLS-00013E 5.9 / / / / / 390 MLS-00014E 7.4 / / / / / 450 MLS-00015E 11.6 / / / / / 632 MLS-00016E 15.5 / / / / / 760
10 9 6.1 Lift Cylinder Specifications CB4xx cylinders are rated for a maximum load of 250lb (113.4kg) each. 6.2 Motorized Pump Specifications (Refer to Chart on Page 11 for Z dimension) The Movotec Q-Drive gear motor used with the motorized pump shown below is rated for 24 volts DC. The no-load speed of the gear motor is 160 rpm. The no-load current is 3A. The maximum rated operating torque is 75 lb-in (8.5N-m).
11 Motor Controller Specifications Motor Controller Parameter Supply Voltage / Frequency Standby Power Consumption Switch Operating Voltage / Current Hall Sensor Operating Voltage / Current Operating Temperature Range Operating Humidity Range Storage Temperature Range Storage Humidity Range Protection Class Motor Controller Dimensions Weight Specification 120V / 50-60Hz (US) 230V / 50-60HZ (Europe) <0.6W 5VDC / 150mA 5VDC / 150mA 32º to 86ºF (0º to 30ºC) 5% to 85% (non-condensing) -40º to 185ºF (-40º to 85ºC) 5% to 90% (non-condensing) I 10.4in x 4.1in x 1.5in (264mm x 103mm x 37mm) 1.1 lb (0.5kg) Each controller comes complete with power cable, 3m (9.8ft.) in length. US-based systems use a 3-prong, NEMA 5-15P type plug. European-based systems use a Schuko style, CEE 7/7 type plug.
12 Low Profile Switch Specifications The operating voltage and current of the low profile switch when attached to the motor controller is 5VDC and 150mA, respectively. 6.5 Regulatory Information UL Component Recognition The Movotec Q-Drive gear motor, 120V motor controller, and motor cable have passed relevant UL safety testing under UL962, the standard for Household and Commercial Furnishings. As a group, these three components are considered to be a UL Recognized Component and have been labeled with the UL Component Recognition mark for the United States and Canada shown below (Reference: UL File #258745). RoHS Directive (2002/95/EC) Suspa Incorporated has examined all of the materials and processes utilized in the production of Movotec Q-Drive Bolt-On Lift Systems and determined that this product is in compliance with European Union RoHS Directive (2002/95/EC). CE Information All known, relevant EU guidelines were observed and applied in the design and manufacture of this product. For detailed information on the relevance of CE to Movotec, please contact Suspa Incorporated.
13 Installation Instructions FOLLOW ALL SAFETY INSTRUCTIONS CONTAINED IN SECTION 3.0 OF THIS MANUAL BEFORE INSTALLING THIS PRODUCT. FAILURE TO FOLLOW THE INSTRUCTIONS IN THIS MANUAL COULD RESULT IN FIRE, PROPERTY DAMAGE, ELECTRIC SHOCK, PERSONAL INJURY OR DEATH. 7.1 System Component Placement There are many system components in a Movotec Q-Drive Bolt-On Lift System. Since all of these components are physically linked together with hydraulic tubing and electrical cables, it is very important to make sure that the components are located on the workstation so that everything can be connected safely and correctly Motorized Pump Placement - The motorized pump can be mounted in any orientation, however it is recommended to mount the unit horizontally. The motorized pump should be mounted so that there is enough hydraulic tubing to reach each lift cylinder and enough clearance for the minimum hydraulic tubing bend radius of 2 in. (51mm) to be maintained. Suspa Incorporated offers a black thermoformed plastic motor cover to further protect the gear motor and cable connections from possible damage. The motor cover can be purchased on our website at Motor Controller Placement - There should be enough power cord length to facilitate movement of the workstation without the power cord connector becoming separated from the motor controller during operation. To accomplish this and to ensure that there is enough power cord length to reach a power receptacle, the motor controller should be placed toward the center and backside of the workstation. In addition, the motor controller should be placed so that it is in relatively close proximity to the gear motor. If this is not possible, Suspa Incorporated offers motor extension cables to make up the difference. These cables can be purchased on our website at Switch Placement - The switch should be mounted on the side of the workstation where it is most accessible to the user and so that there is enough switch cable to reach the motor controller. Alternate motor switches can be purchased on our website at Lift Cylinder Placement The lift cylinders should be located on the workstation so that the load on the system is balanced. Lift cylinders must also be oriented vertically and parallel to one another to prevent cylinder binding during extension and retraction cycles. Suspa Incorporated offers an assortment of brackets to reduce the number of holes to be drilled for lift cylinder mounting and
14 13 to facilitate system installation. These cylinder mounting brackets can be purchased on our website at Tubing and Cable Placement Hydraulic tubing and power cables must be kept away from sharp edges and moving parts. Contact with moisture and heat must also be avoided. Hydraulic tubing and power cables should fixed to the workstation or structure using the cable ties and mounting clips provided. Additional cable ties and mounting clips can be purchased on our website at Motorized Pump Installation If possible, orient workstation as shown for ease of component placement and installation. Place motorized pump in the desired location. Ensure enough room exists for motor controller. Mark and prepare three holes in the locations provided by the motor bracket and rear pump support bracket.
15 14 Mount the motorized pump assembly to the surface. Please note that mounting screws are not provided with system. To avoid deforming the plastic housing, it is recommended to use metallic washers when installing the motor bracket fasteners. Check mounting screws to ensure that the unit is tightly secured. 7.3 Motor Controller Installation Place the motor controller in the desired location, ensuring that the motor cable is long enough to reach the motor ports after installation is complete. Mark and prepare (2) mounting holes for the control box
16 15 Install controller using mounting screws, and check to ensure that the unit is secured. 7.4 Low Profile Switch Installation Place the switch in the desired location on the underside of the work surface. Align the switch body with front edge of the work-surface. Mark and prepare two holes in the locations provided in the switch enclosure. Using the appropriate screws, mount the switch to the work-surface taking special care not to over tighten the screws. While (2) mounting screws are included with the switch, ensure they will work for the particular application before using to mount switch. Check mounting screws to ensure that the switch is secured.
17 Controller Cable Connections The motor controller ports are labeled on the top side of the control box. The switch plug is blue and corresponds with the round switch port shown above. The motor cable plugs are marked M1 and M2 on the cable, and correspond with the (M1) and (M2) motor ports shown above (white, rectangular plugs). The switch plug has an arrow to indicate proper connection alignment. This arrow must face away from the work-surface and toward their corresponding connection port. To make the controller connections: Connect the black motor cable plugs in to their respective (M1) and (M2) motor ports. Firmly press the plug into the port until the plastic hook clicks in place.
18 17 NOTICE It is important to install both motor cables in to the control box, or the system will not operate! Ensure both connections are secure and in the correct ports on the controller. Connect the blue switch cable plug to the (HS) switch port. Firmly press the plug into the port to ensure that a complete connection has been made. Connect power cord to motor controller IEC power port. Firmly press power cord plug into the IEC receptacle to ensure that a complete connection has been made. Check all connections to ensure that they have been made correctly and completely. 7.6 Lift Cylinder Installation Unwrap lift cylinders and drilling templates from bubble wrapping. Dispose of bubble wrapping material in an ecologically sound manner.
19 18 Thoroughly clean all workstation leg surfaces to ensure the cylinder drilling templates will adhere. Apply the drilling templates parallel to the workstation leg surfaces, making sure that the templates are oriented correctly. Please note that the drilling templates are shown upside down due to the orientation of the workstation. NOTICE Lift cylinder mounting hole locations vary depending upon the lift cylinder model number. The lift cylinder model number can be found on the product label. Bolt-On lift cylinder model numbers begin with CB (i.e. CB415). Lift cylinder mounting instructions can also be found printed on the drilling templates provided with the system. Drill (4) - 6mm holes in the appropriate locations indicated on each drill templates. Select cylinder mounting screws with a property class of 8.8 or greater.
20 19 NOTICE To avoid lift cylinder damage, the screw depth must not exceed 7mm (0.27 in.) into the lift cylinder housing as shown below. Install each cylinder to the workstation frame using (4) - M5 screws of the appropriate length. Suspa Incorporated recommends a lift cylinder mounting screw thread engagement of in. (5-7mm). Make sure there is enough flexible hydraulic tubing to reach each workstation leg without putting any tension on the tubing and while maintaining the minimum flexible tubing bend radius of 2in. (51mm). Each system is shipped with hydraulic tubing cut-to-length and assembled to the unit, (2) lengths at 8.2 ft. (2.5m), and (2) lengths at 10.2 ft. (3.1m). Check the lift cylinder mounting screws to ensure that they are tightly secured to the workstation. Take special care not to over tighten lift cylinder mounting screws. Suspa Incorporated recommends a lift cylinder mounting screw tightening torque of N-m (35-40 lb-in).
21 Hydraulic Tubing and Cable Management Coil up excess hydraulic flexible tubing into approximately 6 in. (150mm) diameter coil(s) and attach to the workstation using the mounting clips and/or cable ties. Take special care not to damage flexible tubing during this operation. While it is recommended to coil up excess tubing when hydraulic tubing lengths are too long, the lines can be shortened. Contact Suspa Incorporated for detailed Movotec Tube Shortening Instructions. If hydraulic tubing lengths are too short, it is only possible to make the tubing lengths longer by replacing the line, using a Movotec Refill Kit. Contact Suspa Incorporated for a more information and instructions. Check flexible tubing to ensure it is secured to the workstation and that no damage has been sustained during this operation. 7.8 Workstation Leveling Thread glides into all lift cylinders until the glide threads are fully engaged as shown. This step will provide a good starting point for leveling the workstation.
22 21 Re-orient the workstation so that the glides are in contact with the floor as shown. NOTICE To prevent damage from occurring to the system, take special care not to drop the workstation onto the lift cylinders Place a level on the top of the work-surface. Unthread glide(s) from the lift cylinder(s) as needed to achieve a level work-surface. Once the workstation is level, tighten the lock nut on all glides to ensure the workstation will remain level during use.
23 Operation Instructions FOLLOW ALL SAFETY INSTRUCTIONS CONTAINED IN SECTION 3.0 OF THIS MANUAL BEFORE OPERATING THIS PRODUCT. FAILURE TO FOLLOW THE INSTRUCTIONS IN THIS MANUAL COULD RESULT IN FIRE, PROPERTY DAMAGE, ELECTRIC SHOCK, PERSONAL INJURY OR DEATH. Movotec systems can lift relatively large loads, lasting for many years, as long as they are installed and used correctly. The Movotec Q-Drive Bolt-On Lift System is not intended for continuous cycling or for applications requiring precision height adjustment. NOTICE The Movotec lift system is single-acting and will require a minimum load of 35 lb (15.9 kg) per cylinder for even lift system retraction. 8.1 Before Connecting to Power Check all electrical and hydraulic connections. Check for damage to power cords or flexible hydraulic tubing that may have occurred while unpacking or installing the system. Check all system components to ensure that they are tightly secured to the work station. Confirm that a minimum load of 35 lb (15.9 kg) per cylinder is present for even lift system retraction. Confirm the maximum system load is not being exceeded. The maximum system load is the total load including the workstation being lifted and anything on top of the work-surface.
24 Connecting to Power Prior to connecting system to power, make sure that the power supply voltage matches motor controller nameplate and all cables are fully connected to the correct electrical ports. Connect the power cord to a power outlet. The motor controller will produce an audible double-click when power is applied. 8.3 First Operation If the lift system does not start promptly and operate as explained after the first operation, perform the System Reset Procedure in Section 8.8 of this manual. If the problem cannot be easily corrected, disconnect the system from power immediately and contact Suspa Incorporated technical support. Suspa Incorporated assembles and tests every Movotec Q-Drive Bolt-On Lift System before it leaves our manufacturing facility to make sure that it functions correctly. If the unit is installed correctly, the system should be ready to operate at first operation. However, there are a few very important items to note about how the Movotec Q-Drive motor works and what to expect during the first operation. The Movotec Q-Drive gear motor is equipped with a pair of hall-effect sensors that sense the direction of gear motor shaft rotation and the number of shaft rotations. When the gear motor is in operation, these hall-effect sensors are constantly sending this information in the form of electrical pulses to the motor controller. The motor controller interprets these electrical pulses and shuts the gear motor off just before the
25 24 preprogrammed pump upper and lower mechanical limits are reached. If the motor controller does not receive these electrical pulses during operation, the system could malfunction. Therefore, it is absolutely critical that the motor cable connections remain intact in order for the system to function correctly. All Movotec Q-Drive Bolt-On Lift Systems are shipped with the pump in the retracted position, approximately 0.12 in. (3mm) above the lowest mechanical limit. A similar gap will exist on the upper end of the stroke; this space has been programmed into the motor controller to prevent the pump from bottoming out in the extended and retracted positions during operation. If technical support is needed, or any questions exist before operation, system information can be found using the product labels located on the side of the pump (reference photographs below). NOTICE Do not dismantle the system unless authorized by Suspa Incorporated. Attempting to repair the system or system components without authorization from Suspa Incorporated voids the warranty.
26 System Extension Cycle Depress the up arrow button on the surface mount switch. Continue holding the up arrow button until the workstation has reached the desired height or the upper limit is reached. 8.5 System Retraction Cycle Depress the down arrow button on the surface mount switch. Continue holding the down arrow button until the work station has reached the desired height or the lower limit is reached.
27 Duty Cycle Monitoring The term duty cycle refers to the time that an electrical motor is activated versus the time that it is resting. The Movotec Q-Drive Bolt-On Lift System is designed to operate intermittently and is rated for a 10% duty cycle. This means that if the lift system activated for 1 minute, it must be at rest for at least 9 minutes before the next operation. It is also important to note that the maximum system on-time is 1 minute. The duty cycle has been established to prevent the gear motor and motor controller electronics from overheating. If the system is operated beyond the published duty cycle, the gear motor and motor controller electrical components will get hot. Repeated cycling beyond the published duty cycle may cause the gear motor and motor controller to malfunction or stop functioning. It may also cause the pump components to prematurely wear, thus reducing the life of the lift system. To avoid damaging the lift system, the duty cycle should never be exceeded. 8.7 Deceleration Zone The Movotec Q-Drive motor controller is programmed to slow down the speed of the gear motor just before the pump reaches its upper and lower pump mechanical limits. This deceleration zone provides a good indicator for the user that the lift system is about to reach its fully extended or retracted height. 8.8 System Reset Procedure The following procedure should be used to reset a Movotec Q-Drive motor controller and pump to their respective home positions. The procedure should be performed only if the following conditions exist: 1.) A new or replacement controller is introduced to an existing motor driven system. The Movotec Q-Drive motor and motor controller leaves our manufacturing facility programmed as a matched set. If a different motor controller is used other than the one that was sent with the original unit, it must be matched and reset with the original motorized pump using the system reset procedure below; the controller will likely force this procedure when introduced to a new system. 2.) The motor cable is disconnected from the gear motor. If this happens, reconnect the motor cable to the gear motor. Perform the system reset procedure below to ensure that the motorized pump will function within its preprogrammed limits.
28 27 3.) The system is behaving unusually. Although it is not very common, a power outage or brown-out condition can cause a motor controller to lose its programmed position. If this happens, the motor may move in one revolution increments in one or both directions. To remedy this problem, perform the system reset procedure below. System Reset Procedure Remove the motor cables from the M slots on the controller (M1, M2, etc.), keeping the switch (the HS slot) and power cord plugged into the control box; for dual drive systems, ensure that motor cables are removed for both control boxes. After removing the M1 and M2 cables, a reset will be triggered automatically. Re-install the M1 and M2 plugs in to their respect ports on the control box. Press and hold the down button on the switch; at this point, the system will slowly begin moving downwards. Once the cylinders hit the bottom, they will automatically creep forward a slight distance (to the systems home position). After the legs have stopped, remove finger from the down button. 8.9 Limit Alteration Instructions The system is capable of having its limits of travel changed temporarily. The upper and lower limit can be changed independently, or in conjunction with one another, and activated or de-activated as often as desired. It will remain set, until the user manually unsets it. Using the low-profile switch (or any other switch with a separate up and down button): Setting Upper Limit: Raise the system to the desired upper limit of travel. Press and hold the up and down button simultaneously for 10 seconds, until a double click confirmation is heard from the control box. Note: the upper limit must exist within the upper 50% of the system s stroke Setting Lower Limit: Lower the system to the desired lower limit of travel. Press and hold the up and down button simultaneously for 10 seconds, until a double click confirmation is heard from the control box. Note: the lower limit must exist within the lower 50% of the system s stroke To unset either limit, move the system to limit, and repeat the procedure above press and hold the up/down buttons simultaneously for 10 seconds, until a double click is heard from the control box. Once heard, the limit has been un-set. Repeat for each limit as desired.
29 Troubleshooting Many system problems can be attributed to electrical cables that are not connected correctly, system load conditions, or incorrect mounting hardware usage. In most cases, problems can be solved by reviewing the following system problems, possible causes, and implementing the recommended solutions. Problem: System does not operate. Possible Causes Power Cord is not connected Motor Cable is not connected Switch Cable is not connected Defective Motor Controller Defective Switch System Load Rating Exceeded Recommended Solutions Connect power cord to motor controller and/or power source completely. Connect motor cable to gear motor and/or motor controller completely. Connect switch cable to motor controller completely. Contact Suspa Incorporated for replacement. Contact Suspa Incorporated for replacement. Verify system load does not exceed rating and remove weight as needed. Problem: Motor runs but does not extend or retract system. Possible Causes Broken Pusher Block Broken Coupler Sleeve Recommended Solutions Contact Suspa Incorporated for replacement pump. Contact Suspa Incorporated for replacement. Problem: Motor runs intermittently and requires repeated switch activation. Possible Causes Recommended Solutions System Load Rating Exceeded Verify system load does not exceed rating and remove weight as needed. Motor Controller in Reset Mode Perform System Reset Procedure in Section 8.8. Problem: Uneven lift cylinder retraction. Possible Causes Insufficient Lift Cylinder Load Cylinder Mounting Screws Too Long Flexible Tubing Lengths Too Long Recommended Solutions Add load to system. Contact Suspa Incorporated for tube shortening instructions. Reduce cylinder mounting screw length. Contact Suspa Incorporated for tubing change or tube shortening instructions.
30 Inspection and Maintenance FOLLOW ALL SAFETY INSTRUCTIONS CONTAINED IN SECTION 3.0 OF THIS MANUAL BEFORE PERFORMING INSPECTION AND MAINTENANCE PROCEDURES ON THIS PRODUCT. FAILURE TO FOLLOW THE INSTRUCTIONS IN THIS MANUAL COULD RESULT IN FIRE, PROPERTY DAMAGE, ELECTRIC SHOCK, PERSONAL INJURY OR DEATH. The Movotec Q-Drive Bolt-On Lift System should be inspected regularly to detect any condition which has or may lead to excessive component wear or premature failure. Special attention should be given to the following possible causes of motor or system failure Changing Load Conditions Overload conditions should be promptly corrected to prevent premature wear of mechanical components. This will also prevent overheating and premature failure of electrical components Motor and Load Alignment Pump and motor shafts can become misaligned if a lift system is installed incorrectly or if the motorized pump sustains an impact during transit or use. Misaligned motor and pump shafts can cause noise and uneven wear to the driving components which can lead to premature failure of the system. If the system drive shafts become misaligned, correct the alignment as needed Contamination Although surgical cleanliness is not required, ordinary cleaning practices will pay off in increased service life of the lift system. Dust and dirt can restrict ventilation for electrical components and cause wear in moving components such as shafts and bearings. An attempt should be made to keep the system components reasonably clean throughout their useable service life Power Cord and Hydraulic Tubing Damage Check the power cord insulation and hydraulic tubing for visible signs of aging and wear. Replacement of damaged wiring and tubing will prevent future breakdowns and possible injury to personnel.
31 Warranty Suspa Incorporated warrants that if the Movotec Q-Drive Bolt-On Lift System has been properly installed and not subject to abuse or misuse and proves to be defective (as defined below) within the Applicable Warranty Period after the date of manufacture of the item by Suspa Incorporated or, if applicable, by Suspa Incorporated s supplier and if the Buyer returns the item to Seller within that period, F.O.B. Suspa Incorporated s plant in Grand Rapids, Michigan, then Suspa Incorporated shall, at Suspa Incorporated s option, either repair of replace the defective item, at Suspa Incorporated s expense. If Suspa Incorporated fails to repair or replace a defective item within a reasonable time, then Suspa Incorporated shall be liable to the Buyer for the lesser of (1) the reasonable costs of repair or replacement by a third party or (2) that part of the purchase price of the defective goods that the Buyer shall have paid, but the Buyer shall not obtain repair or replacement by a third party without giving Suspa Incorporated at least fifteen (15) days prior written notice, during which time Suspa Incorporated may repair or replace the defective item. An item shall be considered defective if Suspa Incorporated finds that it is defective in materials or workmanship and if the defect materially impairs the value of the goods to the Buyer, except that if the Buyer shall have approved drawings of, or specifications for, or production samples of the goods, then the goods shall not be defective to the extent that they conform to the drawings, specifications, or samples. This paragraph sets forth the Buyer s sole and exclusive remedies for any defect in the goods. The Applicable Warranty Period for the Movotec Q-Drive Bolt-On Lift System is two years. EXCEPT AS STATED IN THE PREVIOUS PARAGRAPH, SUSPA INCORPORATED DOES NOT MAKE ANY WARRANTY AS TO THE GOODS AND, IN PARTICULAR, DOES NOT MAKE ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, AND THE BUYER IS SOLELY RESPONSIBLE FOR DETERMINING THE PROPER APPLICATION AND USE OF THE GOODS. Suspa Incorporated shall not have any tort liability to the Buyer with respect to any of the goods and shall not be liable for consequential or incidental damages that arise from any product defect, delay, nondelivery, or other breach. The Buyer shall not have any right of rejection or of revocation of acceptance of Movotec Q-Drive Bolt-On Lift System products. If you have any questions regarding the warranty or believe that you have received a defective component, please contact Suspa Incorporated.
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