visionapp Remote Desktop (vrd)

Transcription

1 visionapp Remote Desktop () Version Overview Product Information

2 visionapp Remote Desktop at a Glance visionapp Remote Desktop is a powerful tool for managing and accessing multiple servers and desktops. is ideal for administrators who want to manage simultaneous connections to different systems. visionapp Remote Desktop raises the bar with unique and new functionality and has become the Universal Admin Cockpit. Nearly all applications and websites can be started within visionapp Remote Desktop, also allowing you to easily and efficiently manage Windows, Citrix, Linux/UNIX and Macintosh systems remotely. The power and ease of use of visionapp Remote Desktop has impressed more than 200,000 administrators worldwide. Main benefits of visionapp Remote Desktop > The Universal Admin Cockpit provides a central console for multiple admin tools > Portable version using on other computers without installation > Effective and efficient management of connections to remote computers via protocols > Significant time reduction through easy handling > Integrate all external applications and websites for your daily work > In database mode, administrators can work simultaneously with the same objects supported by a detailed permission administration > Logging of errors, changes and accesses to > Connection history provides an overview of recently connected computers > Overall view of all computers connected > Secure access to systems via Microsoft Remote Desktop Gateway (using SSL), Network Level Authentication or via server authentication

3 visionapp Remote Desktop - Quick guide A: Folder structure - Computers can be logically grouped according to the company s structure. Connected users are displayed underneath the active connections. B: Login credentials - Central storage of the information needed to access remote computers. C: Menu bar - Use icons to perform administrative tasks like export/import with a single click. D: Tabs - Overview tab with all active connections as thumbnails - each active connection in a separate tab. E: Display options - Individually display active connections for instance in a separate window. F: Position navigator - Individually arrange active connections in separate windows. Create an overall view of all active connections.

4 Content General... 1 Storing configuration data... 1 Usability... 1 Display... 6 Connectivity... 9 Configuration management Security Reporting Supported OS Supported protocols Supported database Environment wizard Backup and restore Installation Update Functions of the different versions

5 General R2 Using the portable version of Enhanced mobility and flexibility. Storing configuration data R2 Save current settings to Registry Connections and Credentials Store general customizable settings in a profile file Enables to be independent of the registry (important for portable version), i.e. storing local data like license information, icon size, place and size of when closing the application. Save current settings to a XML file Connections and Credentials Save current settings to one or more databases Connections and Credentials Automatic saving of local settings In case of problems, it is possible to use the last settings to work. Usability R2 Customizable symbol bar Administration toolbar with standard management tools Multiple instances Add and delete symbols according to the desired tasks and just place it wherever you like. Launch important tools from one place. Multiple instances of may be started. 1

6 Usability R2 Launch an instance directly Launch an environment using a certain user name and password Configure settings user- and environment-specific Online help Menu item Support Menu item What s new? News and Updates page Check of components You can directly launch a specific instance when starting using command line parameters including calling a profile file (profile.xml) in. Furhermore you can directly access the database through the encrypted connection string. Using individual credentials automatically. Adjust the work area and the behavior of individually which leads to enhanced user experience. Provides additional information. This also includes context-sensitive help for dialogues and windows in (HTML help format in ). You may request support directly from the console. See what has been changed within that version. Provides a clear overview of important information such as update possibilities. automatically checks when new information is available when starting the application. If so, it will be displayed. Check if the components (RDP, ICA, VNC, SSH, Telnet) necessary for using are working properly. In additional client information is displayed (e.g. DPI value used). 2

7 Usability R2 Tree view (Navigation) Open connections directly from the symbol bar Quick and easy connecting to Computers via double click Disconnect connections using the middle mouse button or scroll wheel Objects are displayed in hierarchical order similar to Windows Explorer and thus may be managed very easily. The tree view may be hidden with a single mouse click. With the tree view hidden, existing connections can be accessed from the symbol bar. Connection to a computer may easily be established via double click. An active connection can be easily and quickly disconnected by clicking on the tab title with the middle mouse button. Working with cached data Improved performance. Limit the number of concurrent connections Reconnect directly from the tab s tool bar Using administration functions through the tab s context menu Hotkey support Create folders for connection objects Manage login credentials in folders With only a limited bandwidth available, it is possible to limit the number of connections in order to optimize resources. Simplifies working with connections. In addition it can be predefined whether and where the toolbar shall be shown in a separate window/tab or in full screen mode. Quick access to useful features simplifies the work. Hotkeys can be used for quick access to common administrative tasks like renaming objects (F2). Individual view can be customized. Better and clear overview, especially in large environments. 3

8 Usability R2 Manage external applications in folders Change object sort order Colored or customized icons for folders Configuring all objects of a folder in a row. Sorting function just like Windows Sort connections alphabetically Navigate back and forward with HTTP/S Hotkeys to toggle between tabs Individually change the order of objects using the context menu Search option Assign credentials to folders Different icons for public and private login credentials Better and clear overview, especially in large environments. Sort order may be customized individually. Tree view becomes more manageable. Enables much faster working. Folders at the upper area, single objects beneath. Sorting connections makes finding objects quite easy particularly in large environments. Working with these protocols becomes more comfortable. Using the mouse is not necessary. Objects can be moved up or down to create an individual order. In Database mode, this order is saved for each user separately. Even in large environments objects may be found very easily using the Search option. In R2 it is possible to connect to a computer directly from the search results. In you can also search for information included in the Description field. Furthermore it is possible to configure found objects or use administration options (e.g. restarting a computer). One credential setting may be assigned to each folder. Distinguishing between the types of login credentials simplifies your work. 4

9 Usability R2 Multi-Language-Support Copy connections Move connections Multi selection New connection name as computer name User-defined icons for objects Active connection uses customized icon Taking screenshots from active connections User Interface may be switched between German and English. Connections can be copied easily via the context menu or via copy & paste. Connections may be moved easily via the context menu or via drag & drop. Working on multiple objects simultaneously (delete, copy, move). On default a computer to connect to will automatically have the name of the new connection. Simplifies the identification of specific objects. Since R2 you may import icon files or use customized icons for all kinds of objects. Instead of the standard icon, the customized icon will be used instead when activating a connection. Provides an easy way to show the status of connections. also enables you to change the storing location. Recording activities as video documentation of processes. In settings may Provides detailed be changed. View settings will be saved when application is closed Restore disconnected connections at restart Prevent multiple connections Saves the view settings automatically on application shutdown. Since R2 available as option. Simplifies resuming a previous activity. Since R2 the confirmation dialog can be switched off. Multiple connections by accident will be prevented. 5

10 Usability R2 Automatically disconnect active session Save last selected node Click on tab selects item in tree view No possibility to create more than one object with the same name within one folder Import Computers directly from Active Directory Improved connection speed Screwdriver support Splash Screen (1) Working offline with a database (1) (1) No orphaned connections remain when closing. Resume the work after restarting. Jump directly from a tab to the according tree view object. This avoids errors and obscurities. Import a big number of computers very easily. The connection settings of the objects can be adjusted during the import. Multiple connections can be opened in a folder in quick sequence. Useful in remoteenvironments where printing is important. Splash Screen appears on start-up. (1) Full version only Continue working even when the database is not available. Display R2 Customizing color style of the user interface Reset layout settings Tab view Customizing the user interface. Working with default settings. Each active connection will be displayed on its own tab. Since R2, it is also possible to perform administrative tasks (such as restarting) from a tool bar or from the context menu. 6

11 Display R2 List of tabs Close tabs by clicking on X Colored tabs Scroll fluidly through tabs Overview tab Directly navigate to the Overview tab Multi-Monitor-Support Preselect monitor to be used when activating a connection Smart Sizing of connections (RDP, ICA or VNC) UltraVNC DSM encryption Provides the administrator with a clear view of active connections. Easy working without the need to switch the focus to the tree view. Simplifies distinguishing between different connections. Since R2 it is also possible to use customized colors and to inherit these setting. Find a certain tab very quickly. All active connections are being displayed in one view. Via single mouse click on a thumbnail the view will change to the according tab. In addition the size of the thumbnails may be configured. Simplifies work when dealing with a large number of connections. Enables views on one or multiple screens. From, it is also possible to open a connection automatically across several screens. In R2 much improved. Connection opens right there where desired. The desktop of the connected computer will always be displayed completely without scroll bars even when you enlarge or minimize the corresponding window. In R2 also available for ICA. Secure transmission of information. 7

12 Display R2 VNC Proxy Launch new connections directly in full screen mode Display connection in full screen without limitation Launch new connections directly in a new window Dynamic screen-sizing per session Live Overview Highlighted active tab Hide status bar Use local taskbar even in full screen Save last position of separates windows etc. icon in the information area Integrates VNC Proxy as central component. Working in full screen mode often is much easier. In R2, using RDP, you may chose if the taskbar of the local computer is shown. Full screen mode for each protocol including a connection bar which can be pinned or also be moved. Separate windows may be moved between multiple monitors. In R2 docking optionally may be deactivated. The active tab may be displayed in a separate window via Drag & Drop or by just Double-clicking it. By the same way it may be reversed. From a once chosen separate window the Full-Screen-Mode can be activated by maximizing. This action may be reversed by the minimize command. In the work area you may arrange the connection windows individually this offers Live-View-Options. For a better overview the tab that has the focus will be highlighted. Increases the space available for the work area. Since R2 as option. After restarting resume your work. Allows to launch whenever required. Since R2 it also may be shown, even when the console is not minimized. 8

13 Connectivity R2 Connect via RDP Access to Windows computers. Connect via ICA Access to Citrix XenApp. Connect via VNC Connect via SSH Access to, for instance, Macintosh. Access to, for instance, Unix/Linux. Connect via Telnet E.g. for troubleshooting. Connect via HTTP/S Connection wizard Integrate external applications Starting External Applications with enhanced options Starting External Applications directly from Search results Starting External Applications using certain credentials Starting external applications in a certain working directory Using the name of an external app. as tab title Workspace Control Reconnection Connect/Disconnect for all computers within one folder Access to browser-based end devices. Since R2 it is also possible to navigate back and forward. There is a wizard available to set up new connections. Wide range of options (e.g. automatic establishing of a VPN tunnel) to use as central console. Since R2 now also passwords of public credentials may be used. Enables to customize the application start (e.g. starting without arguments). Enables faster working. Enables working in another user context. Increased variability. Improved overview. Users may switch between active connections without restarting the application. A session to a computer may be reconnected by just one click. All computers within one folder may be connected or disconnected at a time. 9

14 Connectivity R2 Restart / Shut down of all connections in a folder Quick Connect Advanced settings when using Quick Connect Using Quick Connect connections permanently Configuring display mode when using Quick Connect Connect as another user Automatic reconnect after rebooting a computer External applications shown as connection Administrative Features Context menu Restart / shut down of all computers simultaneously. Connect to a computer without creating an explicit connection. Since R2 with the possibility to define credential and protocol to be used. As an option the dialog may be closed after the connection is established. Modify settings, e.g. display mode. Computers connected through Quick Connect may be used permanently. Select between tab view, separate window or full screen. Logging on with another user than assigned. After rebooting a computer will automatically reconnect to that computer. A manual reconnect is no longer necessary. The reboot is displayed in tree view with an according symbol. Connections which use an external application as protocol behave like normal connections. Remote Features like Shutdown, Reboot or Wake-On- LAN may now be initiated via the context-menu. Independent from the configured connection settings with the display mode for a connection may be changed via the context menu without changing the saved settings. 10

15 Configuration management R2 Console for centralized access Auto-Fit tabs Individual display resolution per tab Remote session may be displayed in full-screen-mode Remote session may be displayed in a separate window Launch a console session Default settings Object description Port Settings When creating credentials the network may be browsed for users Credentials will be inherited from the above level folders Local drives, printers, serial ports, audio and smart cards will be connected All features are available from one User Interface. When connecting to a computer the display will automatically adjusted to the tab size. Support for a large number of screen resolutions also individually configurable. Active session will be displayed in full screen mode. Since R2, using RDP, also with or without the local computer s taskbar and the connection bar. Separate window may be placed individually on the desktop. Working in console session might be necessary for dedicated administrative tasks (e.g. taking over a still open, local session in order to close it). Default settings that apply to all new connections may be defined. Additional information may be added (e.g. location of the computer). Will be displayed as tool tip. According to the company s rules the port may be adjusted. Defining of users, who may connect to terminal servers, will be simplified, thus. It is not necessary to create credentials for each object. Settings are similar to those available with standard RDP or ICA connections. Since R2 also RDP 7 features are available. 11

16 Configuration management R2 Color depth can be defined Remote Sound Support Start program when the connection has been established (RDP) Windows-Hotkeys Configure display options Define MAC-Address (required for Wake-On-LAN) Select Wake On LAN method Set web URL Poderosa for SSH or Telnet Settings are similar to those available with standard connections. Settings are similar to those available with standard RDP or ICA connections. A program is started on the remote computer as soon as a connection has been established. Local Hotkeys will be available in the remote session. Settings are similar to these available with standard RDP or ICA connections. Computers can be started remotely via Wake-On-LAN (Magic Package) using the MAC address. Since R2 the port may also be configured. In you can enter values through the numeric keypad or using Copy & Paste. Configure where WOL is to be performed: within the same network or in another network located behind a gateway. Establish a connection to browser-based devices such as a server s Management Board via HTTP or HTTPS. internal component as alternative to PuTTY to be used for SSH and Telnet connections. 12

17 Configuration management R2 Importing connections Multiple simultaneous administrators A set of connections may be imported via a.csv file 1 or directly from Active Directory. Combined with configured default settings this allows to set up a huge range of computers very quickly. Available only when in database-mode. Users authorized on the database may work parallel and thus spread the workload. Multiple administrators may work on the same stored connections. Security R2 Log on dialog User administration Display connection information Work with another user not existing in Windows. enables you to log in with a non-windows user and password. Network Level Authentication Only via RDP. Administration of users, recently logged in to the database by user name and password (assigning permissions or resetting the password). Underneath the computer object all active user sessions will be displayed. Even if a session is inactive information will be displayed via RDP. In addition, it is possible to display connection details such as the name of the local user or the local computer. 1 Syntax for CSV-file: Connection Name, IP address, computer name, MAC address, web URL, Protocol, Port, Folder (you may also use other delimiters than comma). 13

18 Security R2 Server authentication Only via RDP. Supporting Microsoft Remote Desktop Gateway Only via RDP. In also via smart card. Log Off Users Customized messages (via RDP or ICA) Single or all users may be logged off. Users may be informed about planned activities on a computer. Encryption of data (via ICA or VNC) Secure transmission of information. Defining User specific credentials for accessing computers It is possible to access the computer objects using different roles (e.g. local or domain admin). Use local computer for login Local information is used. Session credentials will be stored centrally Session credentials will be encrypted and password protected when saved Credentials are visible and changeable for the creator only Log off / disconnect all active connections Administrative permissions When a password has to be changed not all computer connections have to be adjusted. Credentials may be changed centrally. The data is safe, because it cannot be used elsewhere. In you may select one of the following encryption methods: with Windows account, with password or with default encryption. In database mode it is up to the creator to decide, who may use the credentials. Allows the administrator to properly terminate his active connections before exiting the program. In database mode you may grant access to objects and functions of. In also possible for single objects. Therefore these restricted objects are no longer visible to that user. 14

19 Security R2 Connect to database through encrypted connection string Access to a database with local user account Connecting to a database is performed without entering a username or password. Enhanced variability for access. Reporting R2 Error Log Change Log Security Log History Logbook Showing messages in a separate window Hiding status dialogs like notifications or error messages Available only in database mode. It is possible to get detailed information about errors happened. Available only in database mode. It contains all data related to every action performed in the console (e.g. saved objects or changed object settings). It contains information related to all logon/logoff events. Since R2 also the PC used for login is reported. Used connections are displayed and can then be reopened. In connections may be filtered according to the following criteria: used credentials and used clients. Allows to store individual information for each connection. Since R2 single entries may be edited or deleted. See what is going on in. Enables smooth working. 15

20 Supported OS R2 Windows XP Windows XP 64bit Windows Vista Windows Vista 64bit Windows 7 Windows 7 64bit Windows Server 2003 Windows Server bit Windows Server 2008 Windows Server bit Supported protocols R2 RDP 6.x Access Windows systems RDP 7 Access Windows systems ICA 11.x Access Citrix systems VNC SSH Telnet Integrated in, for instance to access Mac systems. Provided through PuTTY integrated in, for instance to access X11 systems. Since R2 Poderosa as alternative to PuTTY. Provided through PuTTY integrated in, for instance to access X11 systems. Since R2 Poderosa as alternative to PuTTY. HTTP/S Access to browser-based devices. shows the URL. 16

21 Supported database R2 Microsoft SQL 2000 Microsoft SQL 2005 Microsoft SQL 2008 Microsoft SQL Express Environment wizard R2 Create desktop shortcut for an instance Saving settings individually Connect to an existing database Create a new Database on an existing SQL-server Create a new instance of Microsoft SQL Express including a database Creating new local environments Launching an environment via double click. In R2 creating a shortcut via the environment s context menu. Settings.xml or.config may be stored at a place of your choice in order to be more flexible. If a database was already installed, you may connect to this database. Connection is also possible through an encrypted connection string. A new, empty database will be created exclusively for. SQL Express will be installed and an empty database will be created. When trying to access an environment without existing file, users may create the file again or use another one. 17

22 Backup and restore R2 Settings can completely be saved to a backup Selected computer objects can be exported or imported Using backup files in different environments Exported settings are password-protected Export of connections as a CSV file Backup also possible through a database. It is possible to save selected settings. Backup files can be used in environments different from the originating environment. At any time the data is safe, since unauthorized persons do not know the password. Exported connection data either may be edited and/or reused. Installation R2 Unattended installation Microsoft.NET Framework.NET 2.0.NET 2.0.NET 2.0 Update R2 Upgrade from previous versions Using mremote-settings With settings of previous versions may be used. The changeover from mremote to will be simplified. Legend: not supported supported improved news/changes 18

23 Functions of the different versions / R2 / in evaluation mode > Limited to 30 days (local or database mode) > Export and back up limited to 15 objects (connections or external applications) / R2 / as freeware > No database mode, only local mode available > Limited to 3 concurrent connections > Export and back up limited to 15 objects > External applications are not supported / R2 / as full version > Database mode and local mode > Unlimited number of concurrent connections (licensing per Named Administrator ) > Unlimited number of external applications > Unlimited export and back up of objects > Upgrade & Support Package includes upgrades for the selected period 19

24 Disclaimer Disclosure and Warranty The information, concepts, and ideas contained in this document are the property of visionapp AG. No part of this document may be disclosed or reproduced in any form without written permission of visionapp AG. Any violation thereof will be pursued. All brand names and product names used in this document are trademarks of their respective holders and are recognized as such. Any product descriptions or representations in this document are for identification purposes only and are not to be construed as a warranty of specific properties or guarantee or warranty of any other type. visionapp shall assume no liability, either explicit or implied, for the documentation. All rights reserved visionapp AG, October About visionapp visionapp is a leading provider of private and public cloud computing solutions as well as intelligent software as a service platforms and automation solutions. With these solutions enterprises and institutions optimize their business processes, use of mission critical applications and significantly reduce their IT costs. visionapp started in 2001 as a 100% subsidiary of Dresdner Bank and gained independence in 2006 via a management buy-out. visionapp provides its platform technology through a network of highly qualified partners and supports the design and implementation of cloud computing architectures with its own services. Based on a subscription model, visionapp offers customers and partners secure hosting of applications and supporting services in enterprise class data centers. More than 10,000 customers today rely on the products of visionapp AG. The company is headquartered in Eschborn near Frankfurt, Germany, and represented internationally with its own offices and by partners. Further Information visionapp AG Head Office Frankfurt am Main Helfmann-Park Eschborn Germany web: