Introducing Systemwalker Operation Manager V13.3. July 2008 FUJITSU LIMITED

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1 Introducing Systemwalker Operation Manager V13.3 July 2008 FUJITSU LIMITED

2 Contents I. Market Requirements II. Product Overview a. Planning Execution/Operation b. Operation Visualization c. Operational Records d. Security III. System Configuration 1

3 I. Market Requirements 2

4 Legal Requirements on IT Systems Legal Systems Privacy Protection Laws Unfair Competition Laws SOX Act etc. IT Requirements Unauthorized Access countermeasures Filtering Unauthorized Access Controls Vulnerability Management Anti-virus Measures Information Leakage countermeasures Preventing of Unauthorized Reporting Thin Clients Enhanced ID Authentication Blocking of Unauthorized Connections File/Disk encryption Restricted PC Operation Restricted File Operation IT Governance IT Management Development/Maintenance Release Management System Operation Contingency Planning Outsourcing Management Security 3

5 Requirements on System Operations System Development/Change/Maintenance Fully approved and tested - Procurement of new systems and software products - Changes to systems and software products System Operation/Management Proper and appropriate system operations management: - Data backup - Monitoring of system status and performance - Failure recovery Ensured System Security Protect systems from: - Unauthorized use - System tampering - System destruction 4

6 Coverage of Systemwalker Operation Manager Requirements System Development System Change Mgmt System Maintenance Functions Change Management History of Operational Processes Audit Trail Proof of proper operation System Operation Management Ensured System Security Automated System Operations Access Control Management Console Login History of operations History of Access by Server Administrator Operation Management Audit Reports 5

7 Challenges of Automated System Operations Manual work increases risk of operational mistakes and misconducts Before (Manual) After (Automated) Data transfer Data arrival Backup Centrally Manage Execution Histories Staff in business location Operation staff Sales data Aggregation Backup Sales Data Aggregation Backup Backup Backup Automated Operations and Result Recording Tasks not organized between staff No visualization of entire task process No records of tasks Execution procedures defined using tools Manual work automated Automatic recording of execution logs 6

8 II. Product Overview 7

9 Main Features 1. Establishes an operational plan based on job schedules, and automates operations based on the plan. 2. User friendly windows monitoring simplifies analysis of differences between operational plan and actual results. 3. Records job schedules and operations 4. Effectively defines access privileges for each system administrator and operator. 1. Plan and execute operations - Power control - Job scheduling - Backup 4. Security Access control/ Operation control 3. Record operations - Record execution results - Audit log management 2. Visualize operations - Monitor execution status - Automatic notification 8

10 System Configuration Supports multiple systems to match customer requirements, system configurations and numbers of servers Stand-alone configuration Preserves schedule information on each execution server. Centralized schedule configuration Schedules can be centrally managed on an independent schedule server, independent of the execution server. Schedule distribution configuration Entire schedule information is managed on a management server, with information distributed to a schedule server and then executed. Stand-alone configuration Job Schedule Centralized schedule configuration Job Schedule Schedule distribution configuration Management Server Program Batch file Schedule Server Execution Server Execution Server Program Batch file Schedule Server 9

11 1. Plan and execute operations Prevents human error and misconduct by automating system operations based on a plan Automates operations such as server power-on/off, job operation and backup, to a plan. Automates backup of all operational job data at end of day. Power on / off Automates operations Automated Backup* Job data Backup data *Backup software (e.g. ARCserve) is separately required. 10

12 2. Operation Visualization Monitors entire operation status with management view visualization Centrally monitors entire job operation status using graphical visualization Automated notification prevents problems from being overlooked (audio, short mail, , etc.) Enables easy understand of differences between job schedule and actual results Monitoring entire system Monitoring each server Drill down Execution status of multiple servers can be summarized and displayed in a single management view. Each job execution status can be highlighted in a Gantt Chart. 11

13 3. Operational Records Records operation logs, and reports job execution results Execution results can be printed in same format as management view. Execution status is logged. Printing Jobscheduler information Logs of job nets 12

14 4. Security Operation permissions defined on a per-user basis Independent of OS user management, operational permissions can be granted based on the user management function of Systemwalker Operation Manager User management by OS Administrator Account System Management User management by Systemwalker Administrator of Systemwalker Operation Manager Operator A Operator B Sets up users separately on a peroperator basis Who is allowed to change the settings of Systemwalker Who has only the reference rights Who only has Operation job rights 13 Granted rights; - Update Rights Users with update rights can execute operations with all of the privileges granted by change rights, operation rights and reference rights. - Change Rights Users with change rights can register job nets and groups in projects. - Operation Rights Users with operation rights can perform operations such as starting and canceling job nets and groups. This right includes reference rights. -Reference Rights Users with reference rights can monitor the execution status of job nets and groups, and look up the execution results.

15 III. System Configuration 14

16 System Configuration Entire system monitoring Job net monitoring Job operation status Schedule Server Systemwalker Operation Manager Systemwalker for R/3 Job Linkage Operation History Operation Report Job Net Daily: Multiple times execution (9:00 / 12:00 / 15: 00) Systemwalker Centric Manager Auto execution Sales items extraction Auto execution Data conversion Updating master Auto execution Delay monitoring Delay monitoring Delay monitoring Sale Management System EAI System (SAP XI) Master Management System Sales items extraction Data conversion Updating master Data before conversion Data after conversion Sales master 15

17 Trademarks Systemwalker and Interstage are registered trademarks of FUJITSU LIMITED. Windows and Windows NT are registered trademarks of Microsoft Corporation in the United States and other countries. Sun, Sun Microsystems, the Sun Logo, Solaris and all Solaris based marks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries, and are used under license. UNIX is a registered trademark of The Open Group in the United States and other countries. Java and all Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. Oracle is a registered trademark of Oracle Corporation. IBM is a registered trademark of IBM Corp. The other product names are trademarks or registered trademarks of their respective holders. The trademark notices (TM, ) are not necessarily appended to company, system, and product names described in others or this material. 16

18 17 Copyright 2010 FUJITSU LIMITED

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