Maintenance and Service Guide

Size: px
Start display at page:

Download "Maintenance and Service Guide"

Transcription

1 t Maintenance and Service Guide HP Compaq tc4400 Tablet PC Document Part Number: May 2006 This guide is a troubleshooting reference used for maintaining and servicing the tablet PC. It provides comprehensive information on identifying tablet PC features, components, and spare parts; troubleshooting tablet PC problems; and performing tablet PC disassembly procedures.

2 Copyright 2006 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Celeron, and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and Service Guide HP Compaq tc4400 Tablet PC Second Edition: May 2006 First Edition: March 2005 Document Part Number:

3 Contents 1 Product Description 1.1 Features Resetting the Tablet PC Power Management External Components Design Overview Troubleshooting 2.1 Computer Setup Using Computer Setup Selecting from the File Menu Selecting from the Security Menu Selecting from the Diagnostics Menu Selecting from the System Configuration Menu Troubleshooting Flowcharts Maintenance and Service Guide iii

4 Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location Computer Major Components Plastics Kit Cable Kit Miscellaneous (Not Illustrated) Sequential Part Number Listing Removal and Replacement Preliminaries 4.1 Tools Required Service Considerations Plastic Parts Cables and Connectors Preventing Damage to Removable Drives Preventing Electrostatic Damage Packaging and Transporting Precautions Workstation Precautions Grounding Equipment and Methods iv Maintenance and Service Guide

5 Contents 5 Removal and Replacement Procedures 5.1 Serial Number Disassembly Sequence Chart Preparing the Tablet PC for Disassembly Hard Drive Tablet PC Feet Bluetooth Module External Memory Module Keyboard Cover Keyboard Fan Heat Sink Processor Internal Memory Module Mini Card WLAN Module Display Assembly Button Board Top Cover TouchPad Speaker Infrared Board System Board Modem Module RTC Battery Maintenance and Service Guide v

6 Contents 6 Specifications A Screw Listing B C Software Backup and Recovery Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index vi Maintenance and Service Guide

7 1 Product Description The HP Compaq tc4400 Tablet PC offers advanced modularity, Intel Core Duo and Celeron M processors, and extensive multimedia support. HP Compaq tc4400 Tablet PC Maintenance and Service Guide 1 1

8 Product Description 1.1 Features Intel Core Duo T2600 (2.17-GHz), T2500 (2.00-GHz), T2400 (1.83-GHz), and T2300 (1.67-GHz) or Intel Celeron M 1.60-GHz processors, varying by tablet PC model 12.1-inch, XGA, TFT ( ) display with over 16.8 million colors 100-, 80-, or 60-GB high-capacity hard drive, varying by tablet PC model 256-MB DDR2 synchronous DRAM (SDRAM) at 633 MHz and 533 MHz, expandable to 4.0 GB Microsoft Windows XP Tablet Edition Full-size Windows keyboard with embedded numeric keypad TouchPad and pointing stick pointing devices, including a dedicated vertical scroll region Integrated 10Base-T/100Base-T/1000Base-T Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack Integrated high-speed 56K modem with RJ-11 jack Integrated wireless support for Mini PCI IEEE b/g and a/b/g WLAN device Support for one Type I or Type II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards 1 2 Maintenance and Service Guide

9 Product Description External 65-watt AC adapter with 3-wire power cord 6-cell Li-Ion battery pack Audio speaker Volume up, volume mute, and volume down buttons Connectors: Infrared Audio-out (headphone) Audio-in (microphone) Universal Serial Bus (USB) v. 2.0 (3 ports, 1 powered) Power External monitor RJ-45 (network) RJ-11 (modem) S-Video-out PC Card Digital Media Slot Primary battery pack Travel battery pack Docking connector Maintenance and Service Guide 1 3

10 Product Description 1.2 Resetting the Tablet PC If the tablet PC you are servicing has an unknown password, follow the steps below to clear the password. These steps also clear CMOS. The following steps will not clear an unknown password if the stringent security option has been enabled in the BIOS. If stringent security is enabled, the system board must be replaced to reset an unknown password. Refer to Section 5.21, System Board, for more information on replacing the system board. Before replacing the system board, perform the steps below to make sure stringent security has been properly enabled. Enabling stringent security provides enhanced prtotection for the power-on password and administrator password and other forms of power-on authorization. Stringent security is enabled/disabled by accessing the Password Options menu in the Computer Setup utility. Refer to Section 2.1, Computer Setup, for more information. 1. Prepare the tablet PC for disassembly (refer to Section 5.3, Preparing the Tablet PC for Disassembly, for more information). 2. Remove the real-time clock (RTC) battery (refer to Section 5.23, RTC Battery, for more information on removing and replacing the RTC battery). 3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the tablet PC. 5. Connect AC power to the tablet PC. Do not reinsert any batteries at this time. 6. Turn on the tablet PC. All passwords and all CMOS settings have been cleared. 1 4 Maintenance and Service Guide

11 Product Description 1.3 Power Management The tablet PC comes with power management features that extend battery pack operating time and conserve power. The tablet PC supports the following power management features: Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Battery calibration Lid switch resume Power button Advanced Configuration and Power Management (ACPM) compliance Maintenance and Service Guide 1 5

12 Product Description 1.4 External Components The external components on the front of the tablet PC are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function 1 Wireless light On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or Bluetooth device is turned on. 2 Power light On: The computer is on. Blinking green: The computer is in standby. Blinking rapidly: An HP Smart AC Adapter with a higher power rating should be connected. Off: The computer is off or in hibernation. 1 6 Maintenance and Service Guide

13 Product Description Table 1-1 Front Components (Continued) Item Component Function 3 Battery light Amber: A battery pack is charging. Green: A battery pack is close to full charge capacity. Blinking amber: A battery pack that is the only available power source has reached a low-battery condition. When the battery pack reaches a critical low-battery condition, the battery light begins blinking more quickly. Off: If the computer is connected to an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not connected to an external power source, the light is turned off until the battery pack reaches a low-battery condition, when the light begins blinking amber. 4 Drive light Blinking green: The hard drive or optical drive is being accessed. Amber: HP Mobile Data Protection has temporarily parked the hard drive. 5 Infrared port Provides wireless communication between the computer and an optional IrDA-compliant device. 6 Display release button Opens the tablet PC. 7 Fingerprint reader Allows a fingerprint logon to Windows instead of using a password. Maintenance and Service Guide 1 7

14 Product Description The external components on the right side of the tablet PC are shown below and described in Table 1-2. Right-Side Components 1 8 Maintenance and Service Guide

15 Product Description Table 1-2 Right-Side Components Item Component Function 1 Audio-out (headphone) jack 2 Audio-in (microphone) jack Produces computer sound when connected to optional power stereo speakers, headphones, ear buds, a headset, or television audio. Connects an optional computer headset microphone, stereo array microphone, or monoarual microphone. 3 Powered USB port Connects USB 1.1- or 2.0-compliant devices to the tablet PC using a standard USB cable, or connects an optional external MultiBay or external MultiBay II to the tablet PC. This USB port is a powered port that can be used without external power. 4 PC Card slot or optional smart card reader On select tablet PC models, the PC Card slot may be replaced with an optional smart card reader. If your tablet PC has a PC Card slot, it supports optional Type I, Type II, 32-bit (CardBus), or 16-bit PC Cards. a smart card reader, it accepts smart cards or Java Cards. 5 Digital Media Slot Supports Secure Digital (SD) Memory Cards and MultiMediaCards (MMC). Maintenance and Service Guide 1 9

16 Product Description The external components on the left side of the tablet PC are shown below and described in Table 1-3. Left-Side Components Table 1-3 Left-Side Components Item Component Function 1 Security cable slot Attaches an optional security cable to the tablet PC. The purpose of security solutions is to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. 2 Vent Provides airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Use the computer only a hard, flat surface. Do not allow a hard surface, such as an adjoining printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow. Depending on the tablet PC model, vents vary in number and location Maintenance and Service Guide

17 Product Description Table 1-3 Left-Side Components (Continued) Item Component Function 3 Wireless button Turns the wireless functionality of the WLAN or Bluetooth device on or off, but does not establish a connection. To establish a wireless connection, a wireless network must already be set up. 4 USB port Connects a USB 1.1- and 2.0-compliant device to the tablet PC using a standard USB cable. 5 Info Center button Launches Info Center, which enables you to open various software solutions. 6 Power switch When the tablet PC is Off, slide toward the front of the tablet PC and release to turn on the tablet PC. In standby, slide toward the front of the tablet PC and release to exit standby. In hibernation, slide toward the front of the tablet PC and release to exit hibernation. If the tablet PC has stopped responding and Microsoft Windows shutdown procedures cannot be used, slide toward the front of the tablet PC and hold for 4 seconds to turn off the tablet PC. 7 Speaker Enables you to listen to music and hear audio alerts and signals from programs. Maintenance and Service Guide 1 11

18 Product Description The external components on the rear panel of the tablet PC are shown below and described in Table 1-4. Rear Panel Components 1 12 Maintenance and Service Guide

19 Product Description Table 1-4 Rear Panel Components Item Component Function 1 USB port Connects USB 1.1- and 2.0-compliant devices to the tablet PC using a standard USB cable. 2 RJ-11 (modem) jack Connects a modem cable. Enabled with 56-K connectivity. 3 RJ-45 (network) jack Connects a network cable. Enabled with 10BASE-T/100BASE-TX/1000BASE-T connectivity. 4 Smart adapter power connector Connects an AC adapter, an optional AC adapter, or an optional power cable. 5 External monitor port Connects an optional VGA external monitor or projector. 6 S-Video-out jack Is a 7-pin, dual-purpose jack. It connects an optional S-Video device, such as a television, VCR, camcorder, overhead projector, or video capture card, with an optional, standard (4-pin) S-Video cable. The extra 3 pins also enable an optional S-Video-to-composite adapter to be used with the tablet PC. Maintenance and Service Guide 1 13

20 Product Description The standard keyboard components of the tablet PC are shown below and described in Table 1-5. Standard Keyboard Components 1 14 Maintenance and Service Guide

21 Product Description Table 1-5 Standard Keyboard Components Item Component Function 1 Function keys (6) Perform system and application tasks. When combined with the fn key, the function keys f3, f4, and f8 through f11 perform additional tasks as hotkeys. 2 caps lock key Enables caps lock and turns on the caps lock light. 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. 4 Windows logo key Displays the Microsoft Windows Start menu. 5 Windows applications key Displays a shortcut menu for items beneath the pointer. 6 Arrow keys Moves the cursor around the screen. 7 Embedded numeric keypad Can be used like an external numeric keypad. 8 num lock key Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light. Maintenance and Service Guide 1 15

22 Product Description The tablet PC top components are shown below and described in Table 1-6. Top Components 1 16 Maintenance and Service Guide

23 Product Description Table 1-6 Top Components Item Component Function 1 Left and right TouchPad buttons (2) Function like the left and right buttons on an external mouse. 2 TouchPad Moves the pointer. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking. 3 Left and right pointing stick buttons (2) 4 Pointing stick Moves the pointer. Function like the left and right buttons on an external mouse. 5 Vent Provides airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Use the computer only a hard, flat surface. Do not allow a hard surface, such as an adjoining printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow. 6 Presentation button Turns on the presentation feature. 7 Volume mute button Mutes or restores volume. 8 Volume down button Decreases tablet PC sound. 9 Volume up button Increases tablet PC sound. 10 TouchPad scroll zone Scrolls upward or downward. Maintenance and Service Guide 1 17

24 Product Description The tablet PC display components are shown below and described in Table 1-7. Display Components 1 18 Maintenance and Service Guide

25 Product Description Table 1-7 Display Components Item Component Function 1 Tablet PC Input Panel Launch button Opens the Microsoft Tablet PC Input Panel application, which includes a handwriting pad and an on-screen keyboard. 2 Rotate button Switches the image between landscape and portrait orientation. 3 Q button When Windows is running, opens or closes the Q Menu. 4 Windows Security button When pressed while: Windows is open, enters the ctrl+alt+delete command. The Setup utility is open, enters the reset command. 5 Jog dial Functions like the enter and the up and down arrow keys on a standard keyboard. Press inward to enter a command. Rotate upward to scroll upward. Rotate downward to scroll downward. 6 Internal microphone Records sound. 7 Pen eject button Ejects the pen from the pen holder. 8 Pen holder Secures the pen to the tablet PC. Maintenance and Service Guide 1 19

26 Product Description The external components on the bottom of the tablet PC are shown below and described in Table 1-8. Bottom Components 1 20 Maintenance and Service Guide

27 Product Description Table 1-8 Bottom Components Item Component Function 1 Base enclosure cover Covers the display cable connector. 2 Docking connector Connects the tablet PC to an optional docking device. 3 Accessory battery connector Connects an optional HP Ultra-Capacity Battery or HP Extended Life Battery. 4 Vents (3) Provides airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Use the computer only a hard, flat surface. Do not allow a hard surface, such as an adjoining printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow. 5 Battery bay Holds the battery pack. 6 Battery release latch Releases the battery pack from the battery bay. 7 Hard drive cover Holds the primary hard drive. 8 Expansion memory module compartment Contains one expansion memory module slot. Maintenance and Service Guide 1 21

28 Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the tablet PC. Refer to Chapter 3, Illustrated Parts Catalog, to identify replacement parts, and Chapter 5, Removal and Replacement Procedures, for disassembly steps. The system board provides the following device connections: Audio Display Hard drive Intel Core Duo and Celeron M processors Keyboard Memory module Mini Card WLAN devices PC Card Pointing stick TouchPad ÄCAUTION: To properly ventilate the tablet PC, allow at least a 7.6-cm (3-inch) clearance on the left and right sides of the tablet PC. The tablet PC uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software. Exhaust air is displaced through the ventilation grill located on the left side of the tablet PC Maintenance and Service Guide

29 2 Troubleshooting ÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances. 2.1 Computer Setup Computer Setup is a system information and customization utility that can be used even when the operating system is not working or will not load. This utility includes settings that are not available in Windows. Using Computer Setup Information and settings in Computer Setup are accessed from the File, Security, Diagnostics, or System Configuration menus: 1. Turn on or restart the computer. Press f10 while the F10 = ROM-Based Setup message is displayed in the lower-left corner of the screen. To change the language, use the cursor control keys to navigate to the System Configuration menu. To view navigation information, press f1. To return to the Computer Setup menu, press esc. Maintenance and Service Guide 2 1

30 Troubleshooting 2. Select the File, Security, Diagnostics, or System Configuration menu. 3. To close Computer Setup and restart the computer: Select File > Save changes and exit, and then press enter. or Select File > Ignore changes and exit, and then press enter. or Select File > Restore defaults, and then press enter. 4. When you are prompted to confirm your action, press f10. Selecting from the File Menu Table 2-1 File Menu Select System Information To Do This View identification information about the computer, processor, memory and cache size, and system ROM. View BIOS revision, keyboard controller version, and battery pack serial number information. 2 2 Maintenance and Service Guide

31 Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select Setup Password Power-On Password Password Options (Password options can be selected only when a power-on password has been set.) DriveLock Passwords Smart Card Security TPM Embedded Security System IDs Disk Sanitizer To Do This Enter, change, or delete an Setup password. Enter, change, or delete a power-on password. Enable/disable: Stringent security. Requirement of password on restart. Enable/disable DriveLock; change a DriveLock user or master password. DriveLock Settings are accessible only when you enter Computer Setup by turning on (not restarting) the computer. Enable/disable smart card power-on support. A setup password must be established to use this feature. Enable/disable: Embedded security device state. Power-on authentication support. Automatic DriveLock support. Establish: Notebook asset tracking number. Notebook ownership tags. Establish fast, optimum, or custom settings for disk sanitizing. *Not applicable to SuperDisk LS-120 drives. Maintenance and Service Guide 2 3

32 Troubleshooting Selecting from the Diagnostics Menu Table 2-3 Diagnostics Menu Select HDD Self-Test Options Memory Check To Do This Run a quick comprehensive self test on hard drives in the system that support the test features. Run a quick comprehensive test on system memory on the following categories: Walking 0s Walking 1s High Address line testing Alternate Pattern testing 2 4 Maintenance and Service Guide

33 Troubleshooting Selecting from the System Configuration Menu Table 2-4 System Configuration Menu Select Language Boot Options Device Configurations Built-In Device Options Port Options To Do This Change the Computer Setup language. Enable/disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system. Enable/disable: Swap Fn/Ctrl keys. USB legacy support. BIOS DMA data transfers. Fan Always on while on AC Power. Data Execution Prevention. LAN Power save. Enable/disable: Embedded WLAN Device Radio. Embedded Bluetooth Device Radio. LAN/WLAN Switching. Wake on LAN from Off. Enable/disable: USB Port Port. CardBus Slot. Maintenance and Service Guide 2 5

34 Troubleshooting 2.2 Troubleshooting Flowcharts Table 2-5 Troubleshooting Flowcharts Overview Flowchart Description 2.1 Flowchart 2.1 Initial Troubleshooting 2.2 Flowchart 2.2 No Power, Part Flowchart 2.3 No Power, Part Flowchart 2.4 No Power, Part Flowchart 2.5 No Power, Part Flowchart 2.6 No Video, Part Flowchart 2.7 No Video, Part Flowchart 2.8 Nonfunctioning Docking Device (if applicable) 2.9 Flowchart 2.9 No Operating System (OS) Loading 2.10 Flowchart 2.10 No OS Loading, Hard Drive, Part Flowchart 2.11 No OS Loading, Hard Drive, Part Flowchart 2.12 No OS Loading, Hard Drive, Part Flowchart 2.13 No OS Loading, Diskette Drive 2.14 Flowchart 2.14 No OS Loading, Optical Drive 2.15 Flowchart 2.15 No Audio, Part Flowchart 2.16 No Audio, Part Flowchart 2.17 Nonfunctioning Device 2.18 Flowchart 2.18 Nonfunctioning Keyboard 2.19 Flowchart 2.19 Nonfunctioning Pointing Device 2.20 Flowchart 2.20 No Network/Modem Connection 2 6 Maintenance and Service Guide

35 Troubleshooting Flowchart 2.1 Initial Troubleshooting Begin troubleshooting. Y Is there power? N Go to Flowchart 2.2 No Power, Part 1. Y Y Y Y Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? N N N N Check LED board, speaker connections. Go to Flowchart 2.6 No Video, Part 1. Go to Flowchart 2.9 No Operating System (OS) Loading. Go to Flowchart 2.15 No Audio, Part 1. Y Y Y All drives working? Keyboard/ pointing device working? Connecting to network or modem? End N N N Go to Flowchart 2.17 Nonfunctioning Device. Go to Flowchart 2.18 Nonfunctioning Keyboard or Flowchart 2.19 Nonfunctioning Pointing Device. Go to Flowchart 2.20 No Network/Modem Connection. Maintenance and Service Guide 2 7

36 Troubleshooting Flowchart 2.2 No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Y Power up on battery power? N Reset power.* Y Power up on battery power? N Go to Flowchart 2.3 No Power, Part 2. Y Power up on AC power? N Reset power.* Y Power up on AC power? N Go to Flowchart 2.4 No Power, Part 3. Y N Power up in docking device? Done 1. Reset the power cables in the docking device and at the AC outlet. 2. Be sure the AC power source is active. 3. Be sure that the power strip is working. *NOTES 1. On select tablet PC models, there is a separate reset button. 2. On select tablet PC models, the computer can be reset using the standby switch and either the lid switch or the main power switch. Done Y Power up in docking device? N Go to Flowchart 2.8 Nonfunctioning Docking Device (if applicable). 2 8 Maintenance and Service Guide

37 Troubleshooting Flowchart 2.3 No Power, Part 2 Continued from Flowchart 2.2 No Power, Part 1. Visually check for debris in battery socket and clean if necessary. Y Power on? Done N Check battery pack by recharging it, moving it to another computer, N Power on? Replace power supply (if applicable). Y Done Y Power on? N Go to Flowchart 2.4 No Power, Part 3. Done Maintenance and Service Guide 2 9

38 Troubleshooting Flowchart 2.4 No Power, Part 3 Continued from Flowchart 2.3 No Power, Part 2. Plug directly into AC outlet. Y N Power LED on? Reseat AC adapter in computer and at power source. Y Done Power on? Done N Power outlet active? N Try different outlet. Internal or external AC adapter? External Replace external AC adapter. Y Replace power cord. Y Internal Go to Flowchart 2.5 No Power, Part 4. N Y Power on? Power on? Done Done N 2 10 Maintenance and Service Guide

39 Troubleshooting Flowchart 2.5 No Power, Part 4 Continued from Flowchart 2.4 No Power, Part 3. Open computer. N Loose or damaged parts? Y Reseat loose components and boards and replace damaged items. Close computer and retest. Power on? N Replace the following items (if applicable). Check computer operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4. System board* Y *NOTE: Replace these items as a set to prevent shorting out among components. Done Maintenance and Service Guide 2 11

40 Troubleshooting Flowchart 2.6 No Video, Part 1 No video. Stand-alone or docking device? Docking Device Stand-alone Go to Flowchart 2.7 No Video, Part 2. *NOTE: To change from internal to external display, use the hotkey combination. Y External Internal or external display*? Internal Adjust brightness. N Video OK? Done Adjust brightness. A Press lid switch to ensure operation. Y Y Video OK? Done Video OK? Done N Check for bent pins on cable. N Replace the following one at a time. Test after each replacement. 1. Cable between computer and computer display (if applicable) 2. Display 3. System board Y Video OK? N Try another display. Y Internal and external video OK? N Replace system board. Done Done 2 12 Maintenance and Service Guide

41 Troubleshooting Flowchart 2.7 No Video, Part 2 Continued from Flowchart 2.6 No Video, Part 1. Remove computer from docking device, if connected. Adjust display brightness. Check brightness of external monitor. Y Video OK? N Go to A in Flowchart 2.6 No Video, Part 1. N Video OK? Y Done Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection. Try another external monitor. Y Y Video OK? Done Internal and external video OK? Done N N Adjust external monitor display. Go to Flowchart 2.8 Nonfunctioning Docking Device (if applicable). Maintenance and Service Guide 2 13

42 Troubleshooting Flowchart 2.8 Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reset power cord in docking device and power outlet. Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall computer into docking device. Y Y N Docking device operating? Done N Docking device operating? Done Replace docking device. Test replacement docking device with new computer Maintenance and Service Guide

43 Troubleshooting Flowchart 2.9 No Operating System (OS) Loading No OS loading.* Reset power cord in docking device and power outlet. No OS loading from hard drive, go to Flowchart 2.10 No OS Loading, Hard Drive, Part 1. No OS loading from diskette drive, go to Flowchart 2.13 No OS Loading, Diskette Drive. No OS loading from CD-ROM or DVD-ROM drive, go to Flowchart 2.14 No OS Loading, Optical Drive. No OS loading from network, go to Flowchart 2.20 No Network/Modem Connection. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide 2 15

44 Troubleshooting Flowchart 2.10 No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. N Nonsystem disk message? Reseat external hard drive. OS loading? Y Y Go to Flowchart 2.11 No OS Loading, Hard Drive, Part 2. Done N Y Y Boot from CD? Check the Setup utility for correct booting order. Boot from hard drive? Done N N Y Y Boot from diskette? Change boot priority through the Setup Utility and reboot. Boot from hard drive? N N Go to Flowchart 2.13 No OS Loading, Diskette Drive. Go to Flowchart 2.17 Nonfunctioning Device Maintenance and Service Guide

45 Troubleshooting Flowchart 2.11 No OS Loading, Hard Drive, Part 2 Continued from Flowchart 2.10 No OS Loading, Hard Drive, Part 1. Reseat hard drive. Y CD or diskette in drive? N 1. Replace hard drive. 2. Replace system board. Hard drive accessible? Y Done N Remove diskette and reboot. Run FDISK. N Boot from hard drive? Y Done Y Hard drive partitioned? N Create partition, and then format hard drive to bootable C:\ prompt. Y Boot from diskette drive? N Go to Flowchart 2.13 No OS Loading, Diskette Drive. Y Hard drive formatted? N Format hard drive and bring to abootable C:\ prompt. N Y Hard drive accessible? Go to Flowchart 2.12 No OS Loading, Hard Drive, Part 3. Done Y Computer booted? N Go to Flowchart 2.12 No OS Loading, Hard Drive, Part 3. Load OS using Operating System disc (if applicable). Maintenance and Service Guide 2 17

46 Troubleshooting Flowchart 2.12 No OS Loading, Hard Drive, Part 3 Continued from Flowchart 2.11 No OS Loading, Hard Drive, Part 2. Y System files on hard drive? N Install OS and reboot. N Virus on hard drive? Y Run SCANDISK and check for bad sectors. N Clean virus. N N OS loading from hard drive? Diagnostics on diskette? Y Y Done Replace hard drive. Y Can bad sectors be fixed? Replace hard drive. N Run diagnostics and follow recommendations. Fix bad sectors. Boot from hard drive? Replace hard drive. Y Done 2 18 Maintenance and Service Guide

47 Troubleshooting Flowchart 2.13 No OS Loading, Diskette Drive Y OS not loading from diskette drive. Reseat diskette drive. N OS loading? Done Y N N Nonsystem disk message? Y Bootable diskette in drive? Install bootable diskette and reboot computer. Y Y Boot from another device? Diskette drive enabled in the Setup Utility? N N Go to Flowchart 2.17 Nonfunctioning Device. Enable drive and cold boot computer. N Check diskette for system files. Try different diskette. Nonsystem disk error? Y Y 1. Replace diskette drive. 2. Replace system board. N Is diskette drive boot order correct? Y Reset the computer. Refer to Section 1.2, Resetting the Tablet PC, for instructions. N OS loading? Done Change boot priority using the Setup Utility. Go to Flowchart 2.17 Nonfunctioning Device. Maintenance and Service Guide 2 19

48 Troubleshooting Flowchart 2.14 No OS Loading, Optical Drive No OS loading from CD-ROM or DVD-ROM drive. N Disc in drive? Y Y Bootable disc in drive? N Install bootable disc and reboot computer. Install bootable disc. Try another bootable disc. Y N Boots from CD or DVD? Done Y Reseat drive. N Y Boots from CD or DVD? Booting from another device? N Done Go to Flowchart 2.17 Nonfunctioning Device. N Booting order correct? Y Reset the computer. Refer to Section 1.2, Resetting the Tablet PC, for instructions. Go to Flowchart 2.17 Nonfunctioning Device. Correct boot order using the Setup Utility Maintenance and Service Guide

49 Troubleshooting Flowchart 2.15 No Audio, Part 1 Y No audio. Turn up audio internally or externally. Audio? Done N N Computer in docking device (if applicable)? Y Undock Y Internal audio? N Go to Flowchart 2.16 No Audio, Part 2. Go to Flowchart 2.16 No Audio, Part 2. Replace the docking device. Go to Flowchart 2.17 Nonfunctioning Device. N Audio? Y Done Maintenance and Service Guide 2 21

50 Troubleshooting Flowchart 2.16 No Audio, Part 2 Continued from Flowchart 2.15 No Audio, Part 1. N Audio driver in OS configured? Reload audio drivers. Y N Y Correct drivers for application? Load drivers and set configuration in OS. Connect to external speaker. Y Audio? N Replace audio board and speaker connections in computer (if applicable). N Audio? Y Done 1. Replace internal speakers. 2. Replace audio board (if applicable). 3. Replace system board Maintenance and Service Guide

51 Troubleshooting Flowchart 2.17 Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Clear CMOS. Reattach device. Close computer, plug in power, and reboot. N Any physical device detected? Replace hard drive. Y Fix or replace broken item. Go to Flowchart 2.9 No Operating System (OS) Loading. Y Device boots properly? N Replace NIC. If integrated NIC, replace system board. Y Device boots properly? N Done Replace diskette drive. Done Maintenance and Service Guide 2 23

52 Troubleshooting Flowchart 2.18 Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. N Y External device works? Replace system board. Reseat internal keyboard connector (if applicable). Y OK? N Replace internal keyboard or cable. Y Done OK? Done N Replace system board Maintenance and Service Guide

53 Troubleshooting Flowchart 2.19 Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. N Y External device works? Replace system board. Reseat internal pointing device connector (if applicable). Y OK? N Replace internal pointing device or cable. Y Done OK? Done N Replace system board. Maintenance and Service Guide 2 25

54 Troubleshooting Flowchart 2.20 No Network/Modem Connection No network or modem connection. N Y Network or modem jack active? Replace jack or have jack activated. Y N Digital line? Connect to nondigital line. N Y Y NIC/modem configured in OS? Reload drivers and reconfigure. N OK? Done Disconnect all power from the computer and open. Replace the NIC/modem (if applicable). Reseat NIC/modem (if applicable). OK? Y Done N Replace system board Maintenance and Service Guide

55 3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the tablet PC serial number and tablet PC model number located on the bottom of the tablet PC. Serial Number Location Maintenance and Service Guide 3 1

56 Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components 3 2 Maintenance and Service Guide

57 Illustrated Parts Catalog Item Table 3-1 Spare Parts: Computer Major Components Description inch, XGA, TFT display assembly (includes wireless antenna transceivers and cables, microphone, fingerprint reader board, and display cable) Spare Part Number Keyboard cover Keyboards, with pointing stick Belgium Brazil The Czech Republic Denmark Europe France French Canada Germany Greece Hungary Iceland Israel Italy Japan Korea A DD BB AD1 Latin America Norway Portugal Russia Saudi Arabia Spain Slovakia Sweden/Finland Switzerland Taiwan Thailand Turkey The United Kingdom The United States B AB Button board (includes button board cable) Top cover Fan TouchPad (includes cable and bracket) Maintenance and Service Guide 3 3

58 Illustrated Parts Catalog Computer Major Components 3 4 Maintenance and Service Guide

59 Illustrated Parts Catalog Item Table 3-1 Spare Parts: Computer Major Components (Continued) Description 8 Memory modules PC2, MB 1024-MB 512-MB 256-MB PC2, MB 1024-MB 512-MB 256-MB 9 Mini Card WLAN module b/g Silverton WLAN module for use in most of the world (MOW) b/g Silverton WLAN module for use in the rest of the world (ROW) Spare Part Number a/b/g FRLN WLAN card for MOW use a/b/g FRLN WLAN card for ROW use a/b/g FRLN WLAN card for use in Japan a/b/g FRLN WLAN card for use in Europe a/b/g DynaStar WLAN card for MOW use a/b/g DynaStar WLAN card for ROW use a/b/g DynaStar WLAN card for use in Japan a/b/g ATMC WLAN card for MOW use a/b/g ATMC WLAN card for ROW use Maintenance and Service Guide 3 5

60 Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item Description Spare Part Number a/b/g ATMC WLAN card for use in Japan Maintenance and Service Guide

61 Illustrated Parts Catalog Computer Major Components Maintenance and Service Guide 3 7

62 Illustrated Parts Catalog Item Table 3-1 Spare Parts: Computer Major Components (Continued) Description Spare Part Number 10 Heat sink (includes thermal paste) Thermal shield Hinge saddle Processors (include thermal paste) 14a 14b 14c 14d Intel Core Duo T2600 (2.17-GHz) Intel Core Duo T2500 (2.00-GHz) Intel Core Duo T2400 (1.83-GHz) Intel Core Duo T2300 (1.67-GHz) Intel Celeron M 1.60-GHz Plastics Kit, includes: PC Card slot bezel Bluetooth board cover Hard drive cover Memory module compartment cover Not illustrated: Computer feet (5) 15 System board Speaker Modem module (high-speed 56 K, includes modem module cable) RTC battery Base enclosure cover Infrared board (includes infrared board cable) Maintenance and Service Guide

63 Illustrated Parts Catalog Computer Major Components Maintenance and Service Guide 3 9

64 Illustrated Parts Catalog Item Table 3-1 Spare Parts: Computer Major Components (Continued) Description Spare Part Number 21 Base enclosure cell battery pack Hard drives (all 5400 rpm; include cover and frame) 100-GB 80-GB 60-GB 24 Bluetooth module (includes Bluetooth module cable) Hard drive cover Maintenance and Service Guide

65 Illustrated Parts Catalog 3.3 Plastics Kit Item Description Table 3-2 Plastics Kit Spare Part Number Information Spare Part Number Plastics Kit Includes: 1 Bluetooth module cover 2 PC Card slot bezel 3 Base enclosure cover 4 Hard drive cover 5 Memory module compartment cover 6 Tablet PC feet (5) Maintenance and Service Guide 3 11

66 Illustrated Parts Catalog 3.4 Cable Kit Item Description Table 3-3 Cable Kit Spare Part Number Information Spare Part Number Cable Kit Includes: 1 Button board cable 2 Modem cable 3 Bluetooth module cable 4 Pointing stick cable 3 12 Maintenance and Service Guide

67 Illustrated Parts Catalog 3.5 Miscellaneous (Not Illustrated) Table 3-4 Miscellaneous Spare Part Information Description Spare Part Number 8-cell travel battery External MultiBay II External MultiBay II power cable and stand HP Docking Station HP Docking Station 120 W AC adapter Logo Kit HP Docking Station Miscellaneous Plastics Kit MultiBay 8X DVD-ROM Drive (for use in External MultiBay II and HP Docking Station) MultiBay 24X DVD/CD-RW Combo Drive (for use in External MultiBay II and HP Docking Station) DVD±RW and CD-RW Double-Layer Combo Drive (for use in External MultiBay II and HP Docking Station) Screw Kit (includes the following screws; refer to Appendix A, Screw Listing, for more information on specifications and usage Phillips PM spring-loaded screw Phillips PM screw Phillips PM screw Phillips PM screw Phillips PM screw Phillips PM screw Torx8 T8M screw Torx8 T8M screw Torx8 T8M screw Torx8 T8M screw Maintenance and Service Guide 3 13

68 Illustrated Parts Catalog Description Power supply, 65 watt Power cords For use in: Australia and New Zealand Belgium, Europe, Greece, Norway, and Portugal Canada, French Canada, Latin America, Taiwan, Thailand, and the United States Denmark France Germany Hong Kong and the United Kingdom Israel BB1 Italy Japan The Netherlands The People s Republic of China Table 3-4 Miscellaneous Spare Part Information (Continued) Spare Part Number AA1 Saudi Arabia Spain Sweden/Finland B Maintenance and Service Guide

69 Illustrated Parts Catalog 3.6 Sequential Part Number Listing Spare Part Number Table 3-5 Sequential Part Number Listing Description a/b/g DynaStar WLAN Mini Card WLAN module for MOW use a/b/g DynaStar WLAN Mini Card WLAN module for ROW use a/b/g DynaStar WLAN Mini Card WLAN module for use in Japan Power cord for use in Canada, French Canada, Latin America, Taiwan, Thailand, and the United States Power cord for use in Australia and New Zealand Power cord for use in Belgium, Europe, Greece, Norway, and Portugal Power cord for use in Hong Kong and the United Kingdom Power cord for use in Germany Power cord for use in France Power cord for use in Italy Power cord for use in Spain Power cord for use in Denmark Power cord for use in Saudi Arabia Power cord for use in Japan Power cord for use in the Netherlands AA1 Power cord for use in the People s Republic of China B71 Power cord for use in Sweden/Finland BB1 Power cord for use in Israel Maintenance and Service Guide 3 15

70 Illustrated Parts Catalog Spare Part Number b/g Silverton WLAN Mini Card WLAN module for MOW use b/g Silverton WLAN card Mini Card WLAN module for ROW use External MultiBay II External MultiBay II power cable and stand cell travel battery pack MultiBay 8X DVD-ROM Drive (for use in External MultiBay II and HP Docking Station) MultiBay 24X DVD/CD-RW Combo Drive (for use in External MultiBay II and HP Docking Station) Screw Kit Table 3-5 Sequential Part Number Listing (Continued) Description a/b/g FRLN WLAN Mini Card WLAN module for MOW use a/b/g FRLN WLAN Mini Card WLAN module for use in Japan a/b/g FRLN WLAN Mini Card WLAN module for ROW use DVD±RW and CD-RW Double-Layer Combo Drive (for use in External MultiBay II and HP Docking Station) a/b/g ATMC WLAN Mini Card WLAN module for MOW use a/b/g ATMC WLAN Mini Card WLAN module for ROW use a/b/g ATMC WLAN Mini Card WLAN module for use in Japan 3 16 Maintenance and Service Guide

71 Illustrated Parts Catalog Spare Part Number a/b/g FRLN WLAN Mini Card WLAN module for use in Europe HP Docking Station Miscellaneous Plastics Kit Base enclosure cover Screw Kit Keyboard cover RTC battery HP Docking Station 120-W AC adapter Intel Core Duo T2300 (1.67-GHz) processor (includes thermal paste) Intel Core Duo T2400 (1.83-GHz) processor (includes thermal paste) Intel Core Duo T2500 (2.00-GHz) processor (includes thermal paste) Intel Core Duo T2600 (2.17-GHz) processor (includes thermal paste) HP Docking Station watt power supply Wireless Antenna Kit (includes wireless antenna transceivers and cables) Base enclosure cell, 5.1-Ah battery pack Button board (includes button board cable) Infrared board (includes cable) Display board Table 3-5 Sequential Part Number Listing (Continued) Description Maintenance and Service Guide 3 17

72 Illustrated Parts Catalog Spare Part Number System board Bluetooth module (includes Bluetooth module cable) Cable Kit Digitizer Digitizer mesh Digitizer mylar GB hard drive (5400 rpm; includes cover and frame) GB hard drive (5400 rpm; includes cover and frame) GB hard drive (5400 rpm; includes cover and frame) Fan Hard drive cover Hinge saddle Display inverter Logo Kit Display bezel (includes fingerprint reader board) Display Bracket Kit Display Cable Kit Display enclosure Display mesh tape Table 3-5 Sequential Part Number Listing (Continued) Description Display Rubber Screw Cover Kit Modem module (high-speed 56K, includes modem module cable) PC2, MB memory module 3 18 Maintenance and Service Guide

73 Illustrated Parts Catalog Spare Part Number PC2, MB memory module PC2, MB memory module PC2, MB memory module PC2, MB memory module PC2, MB memory module PC2, MB memory module PC2, MB memory module Microphone inch, XGA, TFT display assembly (includes wireless antenna transceivers and cables, microphone, fingerprint reader board, and display cable) Plastics Kit Intel Celeron M 1.60-GHz processor (includes thermal paste) Speaker Heat sink Thermal shield (includes thermal pad) Top cover Table 3-5 Sequential Part Number Listing (Continued) Description TouchPad (includes cable and bracket) Keyboard with pointing stick for use in the United States Keyboard with pointing stick for use in Europe Keyboard with pointing stick for use in the United Kingdom Keyboard with pointing stick for use in Germany Keyboard with pointing stick for use in France Maintenance and Service Guide 3 19

74 Illustrated Parts Catalog Spare Part Number Keyboard with pointing stick for use in Italy Keyboard with pointing stick for use in Spain Keyboard with pointing stick for use in Denmark Keyboard with pointing stick for use in Norway Keyboard with pointing stick for use in Switzerland Keyboard with pointing stick for use in French Canada Keyboard with pointing stick for use in Portugal Keyboard with pointing stick for use in Turkey Keyboard with pointing stick for use in Greece Keyboard with pointing stick for use in Latin America Keyboard with pointing stick for use in Saudi Arabia Keyboard with pointing stick for use in Brazil Keyboard with pointing stick for use in Hungary Keyboard with pointing stick for use in the Czech Republic Keyboard with pointing stick for use in Slovakia Keyboard with pointing stick for use in Russia Keyboard with pointing stick for use in Thailand Keyboard with pointing stick for use in Japan A41 Keyboard with pointing stick for use in Belgium AB AD1 Table 3-5 Sequential Part Number Listing (Continued) Description Keyboard with pointing stick for use in Taiwan Keyboard with pointing stick for use in Korea B71 Keyboard with pointing stick for use in Sweden/Finland 3 20 Maintenance and Service Guide

Maintenance and Service Guide

Maintenance and Service Guide Maintenance and Service Guide HP Compaq nc4400 Notebook PC Document Part Number: 383207-002 May 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides

More information

Tablet PC Tour. Document Part Number: 405775-001. This guide explains the computer hardware features. May 2006

Tablet PC Tour. Document Part Number: 405775-001. This guide explains the computer hardware features. May 2006 Tablet PC Tour Document Part Number: 405775-001 May 2006 This guide explains the computer hardware features. Contents 1 s Top components................................ 1 2 Lights.....................................

More information

Maintenance and Service Guide

Maintenance and Service Guide Maintenance and Service Guide HP Pavilion ze2000 Notebook PC Compaq Presario M2000 Notebook PC Document Part Number: 377608-001 February 2005 This guide is a troubleshooting reference used for maintaining

More information

Notebook Tour User Guide

Notebook Tour User Guide Notebook Tour User Guide Copyright 2007 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor

More information

Maintenance and Service Guide

Maintenance and Service Guide Maintenance and Service Guide HP Compaq nx8220 Notebook PC HP Compaq nw8240 Notebook PC HP Compaq nc8230 Notebook PC Document Part Number: 372658-002 October 2005 This guide is a troubleshooting reference

More information

Maintenance and Service Guide

Maintenance and Service Guide Maintenance and Service Guide HP Compaq nx6130 Notebook PC Document Part Number: 396326-001 June 2005 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides

More information

Maintenance and Service Guide

Maintenance and Service Guide Maintenance and Service Guide HP Pavilion dv5000 Notebook PC Document Part Number: 405501-002 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides

More information

Maintenance and Service Guide

Maintenance and Service Guide b Maintenance and Service Guide Compaq Presario V6000 Notebook PC Document Part Number: 416630-003 April 2007 This guide is a troubleshooting reference used for maintaining and servicing the computer.

More information

Maintenance and Service Guide

Maintenance and Service Guide Maintenance and Service Guide HP Pavilion dv2000 Notebook PC Document Part Number: 417981-002 April 2007 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides

More information

Maintenance and Service Guide

Maintenance and Service Guide Maintenance and Service Guide HP Compaq nx6325 Notebook PC HP Compaq nx6315 Notebook PC Document Part Number: 417967-001 June 2006 This guide is a troubleshooting reference used for maintaining and servicing

More information

Maintenance and Service Guide

Maintenance and Service Guide Maintenance and Service Guide HP Pavilion dv4000 Notebook PC Compaq Presario V4000 Notebook PC Document Part Number: 377367-003 October 2005 This guide is a troubleshooting reference used for maintaining

More information

Maintenance and Service Guide

Maintenance and Service Guide Maintenance and Service Guide HP Pavilion zd8000 Notebook PC Document Part Number: 372712-002 February 2008 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It

More information

Notebook Tour User Guide

Notebook Tour User Guide Notebook Tour User Guide Copyright 2009 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows

More information

Maintenance and Service Guide

Maintenance and Service Guide Maintenance and Service Guide HP Pavilion dv6000 Notebook PC Document Part Number: 416618-003 April 2007 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides

More information

Maintenance and Service Guide

Maintenance and Service Guide Maintenance and Service Guide HP Compaq nc6400 Notebook PC Document Part Number: 406847-003 March 2007 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides

More information

Maintenance and Service Guide

Maintenance and Service Guide Maintenance and Service Guide HP Pavilion dv9000 and dv9200 Notebook PC Document Part Number: 417615-004 December 2007 This guide is a troubleshooting reference used for maintaining and servicing the computer.

More information

Maintenance and Service Guide

Maintenance and Service Guide Maintenance and Service Guide HP Pavilion zx5000 Notebook PC HP Pavilion zv5000 Notebook PC Compaq Presario R3000 Notebook PC Series HP Compaq Business Notebook nx9100 Series Document Part Number: 335402-003

More information

Notebook Tour User Guide

Notebook Tour User Guide Notebook Tour User Guide Copyright 2008 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor

More information

Computer Setup User Guide

Computer Setup User Guide Computer Setup User Guide Copyright 2008 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark

More information

Maintenance and Service Guide

Maintenance and Service Guide Maintenance and Service Guide HP Special Edition L2000 otebook PC Compaq Presario V2000 otebook PC Document Part umber: 393671-001 The information and procedures included in this Maintenance and Service

More information

HP 2400/2500 Ultra Light Docking Station User Guide

HP 2400/2500 Ultra Light Docking Station User Guide HP 2400/2500 Ultra Light Docking Station User Guide Copyright 2007 Hewlett-Packard Development Company, L.P. Microsoft is a U.S. registered trademark of Microsoft Corporation. The information contained

More information

Maintenance and Service Guide

Maintenance and Service Guide Maintenance and Service Guide HP G3000 Notebook PC Compaq Presario C300 Notebook PC Document Part Number: 435182-001 September 2006 This guide is a troubleshooting reference used for maintaining and servicing

More information

Maintenance and Service Guide

Maintenance and Service Guide Maintenance and Service Guide HP Compaq nx7300 and nx7400 Notebook PC Document Part Number: 410775-002 March 2007 This guide is a troubleshooting reference used for maintaining and servicing the computer.

More information

Maintenance and Service Guide

Maintenance and Service Guide Maintenance and Service Guide HP Pavilion dv6000 Notebook PC Document Part Number: 416618-002 September 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer. It

More information

Lenovo IdeaPad. User Guide. Read the safety notices and important tips in the included manuals before using your computer.

Lenovo IdeaPad. User Guide. Read the safety notices and important tips in the included manuals before using your computer. Lenovo IdeaPad User Guide Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read Lenovo Safety and General Information

More information

Maintenance and Service Guide Tablet PC TC1000

Maintenance and Service Guide Tablet PC TC1000 b Maintenance and Service Guide Tablet PC TC1000 Document Part umber: 268627-001 April 2003 This guide is a troubleshooting reference used for maintaining and servicing the tablet PC. It provides comprehensive

More information

HP Advanced Wireless Docking Station. User Guide

HP Advanced Wireless Docking Station. User Guide HP Advanced Wireless Docking Station User Guide Copyright 2014, 2015 Hewlett-Packard Development Company, L.P. Intel is a trademark of Intel Corporation in the U.S. and other countries. Windows and Windows

More information

Lenovo IdeaPad U510. User Guide V1.0. Read the safety notices and important tips in the included manuals before using your computer.

Lenovo IdeaPad U510. User Guide V1.0. Read the safety notices and important tips in the included manuals before using your computer. Lenovo IdeaPad U510 User Guide V1.0 Read the safety notices and important tips in the included manuals before using your computer. Note Before using the product, be sure to read Lenovo Safety and General

More information

Multimedia. User Guide

Multimedia. User Guide Multimedia User Guide Copyright 2006 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject

More information

Copyright 2006 Hewlett-Packard Development Company, L.P.

Copyright 2006 Hewlett-Packard Development Company, L.P. Power User Guide Copyright 2006 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor

More information

TouchPad and Keyboard

TouchPad and Keyboard TouchPad and Keyboard Document Part Number: 393522-001 October 2005 This guide explains the TouchPad and keyboard. Contents 1 TouchPad Identifying the Touchpad........................... 1 Using the TouchPad...............................

More information

Lenovo Miix 2 8. User Guide. Read the safety notices and important tips in the included manuals before using your computer.

Lenovo Miix 2 8. User Guide. Read the safety notices and important tips in the included manuals before using your computer. Lenovo Miix 2 8 User Guide Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read Lenovo Safety and General Information

More information

Using GIGABYTE Notebook for the First Time

Using GIGABYTE Notebook for the First Time Congratulations on your purchase of the GIGABYTE Notebook! This Manual will help you to get started with setting up your notebook. For more detailed information, please visit our website at http://www.gigabyte.com.

More information

Lenovo IdeaPad Z500/P500

Lenovo IdeaPad Z500/P500 Lenovo IdeaPad Z500/P500 User Guide V1.0 Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read Lenovo Safety and

More information

Using GIGABYTE Notebook for the First Time

Using GIGABYTE Notebook for the First Time Congratulations on your purchase of the GIGABYTE Notebook. This manual will help you to get started with setting up your notebook. The final product configuration depends on the model at the point of your

More information

Lenovo IdeaPad Yoga11

Lenovo IdeaPad Yoga11 Lenovo IdeaPad Yoga11 User Guide V1.0 Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read Lenovo Safety and General

More information

Lenovo FLEX 3. User Guide FLEX 3-1480 FLEX 3-1580. Read the safety notices and important tips in the included manuals before using your computer.

Lenovo FLEX 3. User Guide FLEX 3-1480 FLEX 3-1580. Read the safety notices and important tips in the included manuals before using your computer. Lenovo FLEX 3 FLEX 3-1480 FLEX 3-1580 User Guide Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read Lenovo Safety

More information

HP BUSINESS NOTEBOOK PC F10 SETUP OVERVIEW

HP BUSINESS NOTEBOOK PC F10 SETUP OVERVIEW HP BUSINESS NOTEBOOK PC F10 SETUP OVERVIEW 2011 Business Notebook Models Technical white paper Table of contents Executive summary... 2 System requirements... 2 Supported models... 2 Enhancements... 2

More information

Lenovo IdeaPad Flex 14/Flex 14D Flex 15/Flex 15D

Lenovo IdeaPad Flex 14/Flex 14D Flex 15/Flex 15D Lenovo IdeaPad Flex 14/Flex 14D Flex 15/Flex 15D User Guide Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read

More information

Lenovo ideapad 100-14IBY/ 100-15IBY

Lenovo ideapad 100-14IBY/ 100-15IBY Lenovo ideapad 100-14IBY/ 100-15IBY User Guide Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read Lenovo Safety

More information

Using GIGABYTE Notebook for the First Time

Using GIGABYTE Notebook for the First Time P34 V6.0 Congratulations on your purchase of the GIGABYTE Notebook. This manual will help you to get started with setting up your notebook. The final product configuration depends on the model at the point

More information

Lenovo B70. User Guide B70-80. Read the safety notices and important tips in the included manuals before using your computer.

Lenovo B70. User Guide B70-80. Read the safety notices and important tips in the included manuals before using your computer. Lenovo B70 B70-80 User Guide Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read Lenovo Safety and General Information

More information

Getting to Know the New Lenovo Safety and General Information Guide

Getting to Know the New Lenovo Safety and General Information Guide Lenovo IdeaPad Yoga 13 User Guide V1.0 Read the safety notices and important tips in the included manuals before using your computer. Note Before using the product, be sure to read Lenovo Safety and General

More information

Lenovo Yoga 2 13. User Guide. Read the safety notices and important tips in the included manuals before using your computer.

Lenovo Yoga 2 13. User Guide. Read the safety notices and important tips in the included manuals before using your computer. Lenovo Yoga 2 13 User Guide Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read Lenovo Safety and General Information

More information

Maintenance and Service Guide Compaq Tablet PC TC1000

Maintenance and Service Guide Compaq Tablet PC TC1000 b Maintenance and Service Guide Compaq Tablet PC TC1000 Document Part umber: 268627-001 ovember 2002 This guide is a troubleshooting reference used for maintaining and servicing the tablet PC. It provides

More information

Lenovo Yoga 2 Pro 13 inch Display User Guide

Lenovo Yoga 2 Pro 13 inch Display User Guide Lenovo Yoga 2 Pro 13 inch Display User Guide Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read Lenovo Safety

More information

Lenovo Ideapad 300-14IBR/ Ideapad 300-15IBR User Guide

Lenovo Ideapad 300-14IBR/ Ideapad 300-15IBR User Guide Lenovo Ideapad 300-14IBR/ Ideapad 300-15IBR User Guide Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read Lenovo

More information

Lenovo IdeaPad. User Guide. Read the safety notices and important tips in the included manuals before using your computer.

Lenovo IdeaPad. User Guide. Read the safety notices and important tips in the included manuals before using your computer. Lenovo IdeaPad User Guide Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read Lenovo Safety and General Information

More information

Getting Started. rp5800, rp5700 and rp3000 Models

Getting Started. rp5800, rp5700 and rp3000 Models Getting Started rp5800, rp5700 and rp3000 Models Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft, Windows, and Windows

More information

Specifications for the Gateway M1300 Tablet PC

Specifications for the Gateway M1300 Tablet PC Specifications for the Gateway M1300 Tablet PC Specifications are subject to change without notice or obligation. Processor and Core Logic Processor options Chipset Processor packaging Level 2 cache Core

More information

Using GIGABYTE Notebook for the First Time

Using GIGABYTE Notebook for the First Time Congratulations on your purchase of the GIGABYTE Notebook P7! This Manual will help you to get started with setting up your notebook. For more detailed information, please visit our website at http://www.gigabyte.com.

More information

Using GIGABYTE Notebook for the First Time

Using GIGABYTE Notebook for the First Time Congratulations on your purchase of the GIGABYTE Notebook. This Manual will help you to get started with setting up your notebook. For more detailed information, please visit our website at http://www.gigabyte.com.

More information

Using GIGABYTE Notebook for the First Time

Using GIGABYTE Notebook for the First Time Congratulations on your purchase of the GIGABYTE Notebook. This manual will help you to get started with setting up your notebook. The final product configuration depends on the model at the point of your

More information

Lenovo IdeaPad U530 Touch User Guide

Lenovo IdeaPad U530 Touch User Guide Lenovo IdeaPad U530 Touch User Guide Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read Lenovo Safety and General

More information

Lenovo Flex 3. User Guide. Flex 3-1120/Flex 3-1130. Read the safety notices and important tips in the included manuals before using your computer.

Lenovo Flex 3. User Guide. Flex 3-1120/Flex 3-1130. Read the safety notices and important tips in the included manuals before using your computer. Lenovo Flex 3 Flex 3-1120/Flex 3-1130 User Guide Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read Lenovo Safety

More information

Lenovo IdeaPad U330p/U330 Touch U430p/U430 Touch

Lenovo IdeaPad U330p/U330 Touch U430p/U430 Touch Lenovo IdeaPad U330p/U330 Touch U430p/U430 Touch User Guide Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read

More information

Lenovo IdeaPad S310/S410/S415/ S400 Touch/ S415 Touch

Lenovo IdeaPad S310/S410/S415/ S400 Touch/ S415 Touch Lenovo IdeaPad S310/S410/S415/ S400 Touch/ S415 Touch User Guide Read the safety notices and important tips in the included manuals before using your computer. Note Before using the product, be sure to

More information

Quick Start Turning on the Tablet PC for the First Time

Quick Start Turning on the Tablet PC for the First Time User s Manual DL46 Getting Started Congratulations on your purchase of a Tablet PC. The Tablet PC is a fully functional PC with built-in LAN, and wireless connectivity. With your Tablet PC you will be

More information

Lenovo IdeaPad Y410p/Y510p User Guide

Lenovo IdeaPad Y410p/Y510p User Guide Lenovo IdeaPad Y410p/Y510p User Guide Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read Lenovo Safety and General

More information

This user guide describes features that are common to most models. Some features may not be available on your computer.

This user guide describes features that are common to most models. Some features may not be available on your computer. User Guide Copyright 2014 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation

More information

Lenovo G700/G710. Read the safety notices and important tips in the included manuals before using your computer.

Lenovo G700/G710. Read the safety notices and important tips in the included manuals before using your computer. Lenovo G700/G710 User Guide Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read Lenovo Safety and General Information

More information

Lenovo Z410/Z510/ Z510 Touch

Lenovo Z410/Z510/ Z510 Touch Lenovo Z410/Z510/ Z510 Touch User Guide Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read Lenovo Safety and

More information

Using GIGABYTE Notebook for the First Time

Using GIGABYTE Notebook for the First Time P55 V3.0 Congratulations on your purchase of the GIGABYTE Notebook. This manual will help you to get started with setting up your notebook. The final product configuration depends on the model at the point

More information

WHITE PAPER. Installing Microsoft Windows 98 on Compaq Armada E, M, and V Portable Products CONTENTS

WHITE PAPER. Installing Microsoft Windows 98 on Compaq Armada E, M, and V Portable Products CONTENTS WHITE PAPER March 2001 Prepared By CPCG Software Product Management Compaq Computer Corporation CONTENTS INTRODUCTION3 CLEAN INSTALLING WINDOWS 983 PREPARING FOR INSTALLATION3 MODIFYING A MICROSOFT DOS

More information

Lenovo IdeaPad U310/U410 U310/U410 Touch

Lenovo IdeaPad U310/U410 U310/U410 Touch Lenovo IdeaPad U310/U410 U310/U410 Touch User Guide V1.0 Read the safety notices and important tips in the included manuals before using your computer. Note Before using the product, be sure to read Lenovo

More information

HP Compaq nx6320 Notebook PC

HP Compaq nx6320 Notebook PC HP Compaq nx6320 Notebook PC Ideal balance of productivity and affordability Intel Core Duo processors, 14.1/15-inch displays and 7-in-1 media reader Get more than you bargained for. The HP Compaq nx6320

More information

Lenovo IdeaPad Miix 10

Lenovo IdeaPad Miix 10 Lenovo IdeaPad Miix 10 User Guide Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read Lenovo Safety and General

More information

Lenovo ideapad Y700. User Guide. Read the safety notices and important tips in the included manuals before using your computer.

Lenovo ideapad Y700. User Guide. Read the safety notices and important tips in the included manuals before using your computer. Lenovo ideapad Y700 User Guide Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read Lenovo Safety and General Information

More information

Lenovo G400/G500 G405/G505 G410/G510

Lenovo G400/G500 G405/G505 G410/G510 Lenovo G400/G500 G405/G505 G410/G510 User Guide Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read Lenovo Safety

More information

Lenovo IdeaPad S200/S206

Lenovo IdeaPad S200/S206 Lenovo IdeaPad S200/S206 User Guide V1.0 Read the safety notices and important tips in the included manuals before using your computer. Note Before using the product, be sure to read Lenovo Safety and

More information

HP 630, HP 631, HP 635, and HP 636 Notebook PC. Maintenance and Service Guide

HP 630, HP 631, HP 635, and HP 636 Notebook PC. Maintenance and Service Guide HP 630, HP 631, HP 635, and HP 636 Notebook PC Maintenance and Service Guide Copyright 2011 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, Athlon, Phenom, Sempron, Turion, and combinations

More information

PC Troubleshooting and System Recovery Guide

PC Troubleshooting and System Recovery Guide PC Troubleshooting and System Recovery Guide The only warranties for Hewlett-Packard products and services are set forth in the express warranty statements accompanying such products and services. Nothing

More information

HP Compaq notebook common image white paper

HP Compaq notebook common image white paper HP Compaq notebook common image white paper Introduction... 2 System requirements and prerequisites... 2 Common image preparation using factory preinstalled Windows Vista images... 4 Configuring the Windows

More information

This user guide describes features that are common to most models. Some features may not be available on your computer.

This user guide describes features that are common to most models. Some features may not be available on your computer. User Guide Copyright 2013 Hewlett-Packard Development Company, L.P. Windows is a U.S. registered trademark of Microsoft Corporation. The information contained herein is subject to change without notice.

More information

TouchPad and Keyboard

TouchPad and Keyboard TouchPad and Keyboard Document Part Number: 430242-001 January 2007 This guide explains the touchpad and keyboard. Contents 1 TouchPad Using the TouchPad............................. 1 1 Using an external

More information

PC Troubleshooting and System Recovery Guide

PC Troubleshooting and System Recovery Guide PC Troubleshooting and System Recovery Guide The only warranties for Hewlett-Packard products and services are set forth in the express warranty statements accompanying such products and services. Nothing

More information

HP Notebook PC. Startup Guide

HP Notebook PC. Startup Guide HP Notebook PC Startup Guide Notice This manual and any examples contained herein are provided as is and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with

More information

Using AORUS Notebook for the First Time

Using AORUS Notebook for the First Time V2.0 Congratulations on your purchase of the AORUS Notebook! This Manual will help you to get started with setting up your notebook. For more detailed information, please visit our website at http://www.aorus.com.

More information

Using GIGABYTE Notebook for the First Time

Using GIGABYTE Notebook for the First Time Congratulations on your purchase of the GIGABYTE Notebook. This manual will help you to get started with setting up your notebook. The final product configuration depends on the model at the point of your

More information

Using GIGABYTE Notebook for the First Time

Using GIGABYTE Notebook for the First Time Congratulations on your purchase of the GIGABYTE Notebook. This manual will help you to get started with setting up your notebook. The final product configuration depends on the model at the point of your

More information

HP EliteBook User Guide

HP EliteBook User Guide HP EliteBook User Guide Copyright 2010 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark

More information

Computer Setup (F10) Utility Guide Evo Desktop Family Evo Workstation Family

Computer Setup (F10) Utility Guide Evo Desktop Family Evo Workstation Family b Computer Setup (F10) Utility Guide Evo Desktop Family Evo Workstation Family Document Part Number: 215867-004 May 2002 This guide provides instructions on how to use Computer Setup. This tool is used

More information

QuickSpecs. HP 200 G1 Microtower Business PC. HP 200 G1 Microtower Business PC. Overview

QuickSpecs. HP 200 G1 Microtower Business PC. HP 200 G1 Microtower Business PC. Overview Overview Front 1. Power Button 2. Power Indicator Light 3. Hard Disk Drive Indicator Light 4. Optical Disk Drive Ejection Button 5. Media Card Reader Indicator Light 6. 7-in-1 Media Card Reader (optional)

More information

PA500II Enterprise Mobile Computer

PA500II Enterprise Mobile Computer PA500II Enterprise Mobile Computer - PA500II - Quick Reference Guide 400891G Version 1.0 PA500II Product Introduction & Accessory Kit After opening the box, ensure the following accessories for the PA500II

More information

HP EliteBook 8560w Mobile Workstation. Maintenance and Service Guide

HP EliteBook 8560w Mobile Workstation. Maintenance and Service Guide HP EliteBook 8560w Mobile Workstation Maintenance and Service Guide Copyright 2011 Hewlett-Packard Development Company, L.P. AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark

More information

This guide describes features that are common to most models. Some features may not be available on your computer.

This guide describes features that are common to most models. Some features may not be available on your computer. User Guide Copyright 2013 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft, Windows, and Windows 7

More information

Specifications are subject to change without notice or obligation.

Specifications are subject to change without notice or obligation. SPECIFICATIONS Gateway 200ARC Notebook Specifications are subject to change without notice or obligation. Processor and Core Logic Processor options One Intel Pentium -M CPU One Intel Celeron -M CPU To

More information

Getting Started. HP Retail Systems

Getting Started. HP Retail Systems Getting Started HP Retail Systems Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are U.S. registered

More information

IdeaPad U300/ U300s/U400

IdeaPad U300/ U300s/U400 IdeaPad U300/ U300s/U400 User Guide V1.0 Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read Lenovo Safety and

More information

HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP 255 G3 Notebook PC HP 256 G3 Notebook PC. Maintenance and Service Guide

HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP 255 G3 Notebook PC HP 256 G3 Notebook PC. Maintenance and Service Guide HP 15 Notebook PC Compaq 15 Notebook PC HP 250 G3 Notebook PC HP 255 G3 Notebook PC HP 256 G3 Notebook PC Maintenance and Service Guide Copyright 2013, 2014 Hewlett-Packard Development Company, L.P. AMD

More information

HP Slate 500 Tablet PC Overview

HP Slate 500 Tablet PC Overview Overview 1. VGA webcam 6. Optional HP Slate Dock 2. Capacitive multi-touch screen with pen digitizer 7. Secure Digital slot (SD)/SDHC/SDXC) 3. Power button (also controls display auto rotate) 8. Onscreen

More information

HP 22-in-1 Media Card Reader

HP 22-in-1 Media Card Reader HP 22-in-1 Media Card Reader Introduction This document describes how to install the HP 22-in-1 Media Card Reader into an HP Workstations adapter bracket, and then install the media card reader and bracket

More information

How To Use A Magistrate Desktop Computer

How To Use A Magistrate Desktop Computer Windows 7 Tips and Tricks 2013 Fall Magistrates Conference (This page left blank) Magistrate Laptops Page 2 Purpose: Magistrates desktop computers are being replaced with a laptop, external monitor, docking

More information

Computer Setup (F10) Utility Guide Business Desktops

Computer Setup (F10) Utility Guide Business Desktops Guide Business Desktops Document Part Number: 361206-002 September 2004 This guide provides instructions on how to use Computer Setup. This tool is used to reconfigure and modify computer default settings

More information

Operating Instructions - Recovery, Backup and Troubleshooting Guide

Operating Instructions - Recovery, Backup and Troubleshooting Guide Personal Computer Operating Instructions - Recovery, Backup and Troubleshooting Guide Please create your recovery discs immediately after setup. Please read this manual carefully before using your product.

More information

User Manual I1010Q16DCZ

User Manual I1010Q16DCZ User Manual I1010Q16DCZ Explanation, Note and Warning *Explanation: important information, which can help you better use your tablet PC. *Note: indicates that not observing the content may result in hardware

More information

Specifications for the Gateway M275 Convertible Tablet Notebook

Specifications for the Gateway M275 Convertible Tablet Notebook Specifications for the Gateway M275 Convertible Tablet Notebook Specifications are subject to change without notice or obligation. Processor and Core Logic Processor options Processor packaging Level 2

More information

Lenovo V470/ V570/ B470/B570

Lenovo V470/ V570/ B470/B570 Lenovo V470/ V570/ B470/B570 User Guide V1.0 Read the safety notices and important tips in the included manuals before using your computer. Notes Before using the product, be sure to read Lenovo Safety

More information

QuickSpecs. Overview. Compaq Evo Notebook N160. What s New. At A Glance

QuickSpecs. Overview. Compaq Evo Notebook N160. What s New. At A Glance Overview What s New Intel Mobile Pentium III 1.2 GHz- M, with Speedstep technology ATI Mobility Radeon Graphics Controller with 4X AGP and 8-MB of DDR SDRAM 1394 Digital Video Input S-Video Out Easy Access

More information

Gateway M275 Notebook. user'sguide. Troubleshooting. Customizing

Gateway M275 Notebook. user'sguide. Troubleshooting. Customizing Gateway M275 Notebook user'sguide Customizing Troubleshooting Contents 1 Checking Out Your Gateway M275............................... 1 Front.............................................................

More information