Scope of Work Mosby Clinical Nursing Skills and Techniques Online Reference

Transcription

1 Scope of Work Mosby Clinical Nursing Skills and Techniques Online Reference I. Scope & Intent In the past sixty years, the University of Texas M. D. Anderson has built a worldwide reputation for excellence in cancer patient care. The art and science of nursing is a major reason M. D. Anderson maintains this worldwide reputation for excellence in cancer care. Superior nursing service has always been a key determinant in M. D. Anderson s success, and that standard of excellence received international recognition with M. D. Anderson received Magnet hospital status the highest nursing service award in the world. Possessing an elite status among hospitals for providing outstanding patient care and having received the most prestigious nursing award in the world, M. D. Anderson seeks the services (hereby known as the Contractor) to provide nursing skills and procedures referenced online based on the book Clinical Nursing Skills & Techniques by Anne Griffin Perry and Patricia A. Potter published by Mosby to M. D. Anderson nurses throughout the institution. II. Scope of Services M. D. Anderson s goal is to partner with a Contractor possessing the highest caliber of personnel development to help the Division of Nursing leadership. Scope An internet comprehensive nursing skills and procedures reference system based on the book Clinical Nursing Skills & Techniques by Anne Griffin Perry and Patricia A. Potter published by Mosby. It should provide M. D. Anderson with enterprise-wide access to a robust collection of high quality nursing skills content, as well as an effective tool for documenting assessments of staff competencies 24 hours a day and 7 days a week from any computer. All skills and procedures referenced in the book should be identical in the content of the internet based reference or the latest published revisions based on evidence based practice. It should also include, but not limited to: 1) Offers quick, summarized skill information, 2) Detailed rationales with references, 3) Illustrations and video or flash based animations, 4) Online test-taking, 5) Institutional learning management functionality, and 6) Text-based customization features. Page 1 of 7

2 The product should allow access to credible and consistent standards in practice and nurse managers and educators responsible for their staff s ongoing competency and training. Other referenced works that relate to nursing (such as the Procedure Manual for Critical Care by the AACN and Emergency Nursing Procedures by Proehl) should also be available to users as part of the content. Features and Functionality The comprehensive, easy-to-use web-site should include the following, but the website should not be limited to deliver the following: Delivery Method Internet based service, with hosting the Contractor servers and all updating is done the Contractor. The product can be accessed by any computer via the Internet. Format of Content provided in several ways: PDF of the skills as it appears in the full-text book Quick sheet for quick reading of the skills Extended text a detailed discussion and rationale of how to do the procedure Video and animations with narration of the procedure being performed Illustrations and photos of the procedures and equipment Supplies list for easy identification Interactive Competency Tests Provide a test for each skill that can be taken online. Grade is automatically assigned on completion of the test. Record of grade is automatically recorded for user and educator to access. All tests are customizable by the educator. Competency Checklist Provide a checklist for each skill. Preceptor can check off satisfactory, not satisfactory and not performed as well as add comments. All checklists are customizable and can be taken online and grades assigned online. Patient Education Handouts organized by question and written on a 6th grade reading level. Assign Skills Capability allows nursing supervisor to assign skills to their nursing staff. Announcements Feature allows nursing supervisor to post announcements to specific nurses, groups of nurses or entire nursing staff. Administrative Function Broad and varying degrees of administrative rights are available. Interactive Performance Tracking Nursing supervisors and educators can track completion of tests and checklists by the task assigned or by checking the individual user. Archival Access users will have the ability to access past versions of skills based on a specific date. Create your own Skill module Organization to all M. D. Anderson to create new skills, policies and procedure modules. Usage Statistics Page 2 of 7

3 The Contractor will provide M. D. Anderson with a number of statistics and metrics to help us evaluate the popularity and effectiveness. The following is a sample of the metrics that at required, but others might better evaluate the usage and performance. Institutional Usage Data Site Traffic: Total sessions per month Content Views by Type: Track usage of quick sheet, checklists, supplies list, tests and extended text Content View by Skill: Track number of hits on each skill LMS Usage: Track items like announcements made, tasks assigned, tasks completed and tests completed Top Viewed Skills: Track most highly used skills Competency Performance Data Task Progress Report: Allows administrators to track overall progress of an assigned task User Progress Report: Allows administrators to track progress of an individual or a department on assigned tasks New and Updated Employee Information The Contract will be required to import electronically new, updated, and existing employee information from M. D. Anderson s PeopleSoft System. Every week or other time frame as contracted an upload of employee information will be sent from M.D. Anderson electronically to the Contractor so that the Contractor can keep the employee listing accurate. The administrative access should also allow the entry of new hires and delete people that have left the system as a backup. Sharing Competency Performance Data from Contractor to M. D. Anderson Performance data must transfer to M. D. Anderson Education Center, our Learning Management System. Such information that will be transferred and track are: Name of skill completed and associated course number Date of completion Test score Checklist status: Pass Fail Not completed An employee s performance data can be extracted from the web-based system and shared among managers within M. D. Anderson. The extraction and sharing of data from the Contractor to M. D. Anderson should be done on a recurring basis as outlined in Information Technology Requirements in Section IV. III. Credentials and Experience Page 3 of 7

4 The Contractor shall provide M. D. Anderson evidence of their credentials and experience to provide M. D. Anderson with the right to publish the Clinical Nursing Skills & Techniques book by Anne Griffin Perry and Patricia A. Potter in electronic format. Any other reference works should also have similar credentials. IV. Information Technology Requirements (Insert IT requirements here.) V. General Provisions Additional Services M. D. Anderson may purchase additional Services under this Master Agreement from time to time by executing one or more supplemental Scope(s) of Work that will reference and be subject to the terms and conditions of this Agreement. Confidentiality The Contractor will not at any time, except as necessary in the performance of the services rendered or as authorized in writing by M. D. Anderson, supply, disclose, or otherwise permit access to any information that the Contractor may in any way acquire by reason of performance of this Agreement and that concerns or in any way relates to M. D. Anderson. This includes without limitation any information, data or records pertaining to M. D. Anderson s faculty, staff, patients, business, financial affairs, procedures, and protocols. All M. D. Anderson created procedures and protocols on the Contractors computer system will remain the intellectual property of M. D. Anderson. Contract Period A contract year shall be for one (1) year with thee (3) renewal periods. Project Coordinators The Project Coordinators for each engagement shall decide all questions, which may arise as to the fulfillment of this Agreement on the part of the Contractor, and his/her determination thereon shall be final and conclusive. The Project Coordinators for this Agreement will be LaTasha Burns, Associated Director of Accreditation, and Clifford Mertink, Inpatient Business Manager for the Division of Nursing, or their assigned representative. Publicity Page 4 of 7

5 It is the policy of M. D. Anderson that no endorsement by M. D. Anderson be stated or implied by Contractor for any of Contractor s products or services. All materials utilizing the name or trademarks of M. D. Anderson or The University of Texas in advertising, marketing and sales promotion materials must be submitted to the M. D. Anderson s Office of Public Affairs for prior approval. VI. Fee & Payment Terms Fee Schedule For services rendered, the Contractor shall be compensated in accordance with each of the subsections listing his/her hourly rate, workshop fees, assessment fees, etc. as outlined in section II of this Scope of Work. Fee Decrease and Increases In the event of a price decrease to the general trade during the term of this Agreement, such decrease must be passed on to M. D. Anderson. Failure to notify M. D. Anderson of such decrease could result in the cancellation of this agreement. Rates may not increase by more than 3% in any contract year. Requests for rate increases must be expressed in writing to Supply Chain Services, and must include a justification for the rate increase. Miscellaneous Fees Out-of-pocket miscellaneous expenses (such as mileage, parking, books, manuals, testing, shipping costs, reproduction expenses, mileage, travel, hotel stays, meals, etc.) cannot be invoiced to the client in addition to the fees associated with section II of this Scope of Work. Agreement Limit The total expenditure for this Agreement shall be in Accordance with the M. D. Anderson Agreement and shall not exceed these limits without the prior written authorization from Supply Chain Services. Such changes shall be effective by a formal Addendum to the Agreement and shall be signed by both parties. The Contractor understands that without such prior written authorization, invoices will be returned unpaid when this limitation is reached. Invoice Submission & Payment The Contractor must be capable of and willing to submit invoices and the summary report (as described in section IV Deliverables of this Scope of Work) electronically as PDF files to the Project Coordinator for the engagement at M. D. Anderson within thirty (30) days of work performed. Page 5 of 7

6 The Contractor must also be capable of and willing to receive electronic Automated Clearing House (ACH) payments. To expedite payment, the following discount terms will be applied to all invoices: 3%, 10 days 2%, 15 days 1%, 30 days The discount terms calculation will begin on the date that the invoice is received by the Project Coordinator for each engagement at M. D. Anderson. Late Invoice Acceptance All invoices must be received within 60 days of work performed, or risk denial of payment. Fiscal Year Closing Period M. D. Anderson s fiscal year runs from September 1 through August 31. In an effort to minimize carryover from one fiscal year to the next, invoice submission in June, July, and August must be accelerated. Invoices for time worked in June, July, through August 15th must be submitted by noon (12:00 PM) August 15th. Volume Rebate M. D. Anderson will receive a rebate ( Rebate ) based on the total fees paid to the Contractor under this Agreement. The Rebate will be calculated as follows: aggregate annual spend with Contractor, less expenses. Aggregate annual spend will encompass all fees paid to the Contractor by M. D. Anderson, less reimbursable expenses. The Aggregate Annual Spend will be calculated by M. D. Anderson and verified by the Contractor on or before September 30 of each Contract Year. The Contractor will issue M. D. Anderson a credit for the rebate amount on or before October 31 of each Contract Year. FY07 MDACC Spend Growth Rebate % earned Max rebate earned $100,000 0% 0% $0 $125,000 25% 2.5% $625 $150,000 50% 5.0% $1250 $175,000 75% 7.5% $1875 The baseline for the Rebate is established at $100,000. Rebate will be awarded at the rates identified in the chart above. For example, with an aggregate spend of $125,000 or more; M. D. Anderson earns 2.5% of the incremental volume beyond the baseline, which is 2.5% of $25,000, or $625. Page 6 of 7

7 Force Majeure During periods of disruption, such as extraordinary weather conditions, epidemics, war, riots, flood, fire, sabotage, or any other circumstance of the like, the Contractor agrees to Rider 103 Standard Terms & Conditions clause 14 Force Majeure. Page 7 of 7