Facility Management. by Michael Beno

Size: px
Start display at page:

Download "Facility Management. by Michael Beno"

Transcription

1 Facility Management by Michael Beno This thesis has been submitted in partial fulfillment for the degree of Bachelor of Science in Software Development in the Faculty of Engineering and Science Department of Computer Science May 2020

2 Declaration of Authorship I, Michael Beno, declare that this thesis titled, Facility Management and the work presented in it are my own. I confirm that: This work was done wholly or mainly while in candidature for an undergraduate degree at Cork Institute of Technology. Where any part of this thesis has previously been submitted for a degree or any other qualification at Cork Institute of Technology or any other institution, this has been clearly stated. Where I have consulted the published work of others, this is always clearly attributed. Where I have quoted from the work of others, the source is always given. With the exception of such quotations, this project report is entirely my own work. I have acknowledged all main sources of help. Where the thesis is based on work done by myself jointly with others, I have made clear exactly what was done by others and what I have contributed myself. Signed: Date: i

3 CORK INSTITUTE OF TECHNOLOGY Abstract Faculty of Engineering and Science Department of Computer Science Bachelor of Science by Michael Beno This facility management has been developed to satisfy the requirement of the Community Centre for use by the facility administrator. It features a highly usable interface with which allows adding, removing or updating plugins during the runtime. Each plugin featuring own features that work independently on each other. Plugins together use a single database that they access with tools from the main application and resources provided by the main application, such as a calendar and notifications. This standalone application will greatly improve administrators performance and saving the time, allows set long term reminders in the todo list and easily finding them in the Calendar, tracking down possible hazards with solution advice. An administrator can easily create an inventory list and track all items, setting the maintenance schedule for each item with tracking in maintenance history.

4 Acknowledgements I would like to thank my supervisor Oonagh O Brien. Special thanks to Tracton Arts Community Centre (TACC) administrator Lynda O Flaherty, my family and friends for their support in difficult times throughout the year. iii

5 Contents Declaration of Authorship i Abstract ii Acknowledgements iii List of Figures List of Tables Abbreviations vii x xi 1 Introduction Motivation Contribution Structure of This Document Background Similar products on the market Most usable Most customizable Free version Facility Management Definition Health and Safety advice Tracking Hazards and Calendar Being updated Denial Of Service Objectives Module Manager Client application Hazard Application Calendar Application Inventory Application iv

6 Contents v Notifications Control Panel Embedded SQL database Functional Requirements Non-Functional Requirements Implementation Approach Architecture Methodology and Implementation Plan Schedule Prototype Implementation Difficulties Encountered Project setup (hard) Combining Spring with JavaFX (hard) Java Persistence (easy) System Tray (medium) Threads (easy) JavaFX View (medium) Illness (hard) Breakdown (medium) Actual Solution Approach Project Setup Data collection Database - Dataset plugin View For Each Plugin - Skeleton Main - Base application Hazard Application Previous Design Actual Design Hazard Settings Module Manager To Do Now Calendar System Tray Threads Testing and Evaluation System Testing Responsive Layout Equal frame size and position All plugins starting and exiting JUnit Testing Debug TO-DO Panel Is Not Responsive Horizontal Scrollbar Layout Too Small

7 Contents vi Frames Not Consistent Discussion and Conclusions Solution Review Project Review Conclusion Future Work Bibliography 55 A Code Snippets 56 B Wireframe Models 57 C Class Diagram 58 D JavaDoc 59 E Line Count 60

8 List of Figures 1.1 Graphic pattern AnyTime Organizer Deluxe Notes Browser AllMyNotes Organizer Module Manager layout Client Application layout Module Manager layout List of Hazards Hazard Application Layout Calendar Application Layout Notifications phpmyadmin on server Web server Entities Opening application from application code Download from GitHub code Unzip code Main Application vii

9 List of Figures viii 4.8 Another App opened from Main App Main Application - full screen Module Manager Hazard Application Inventory Application No System Tray support Terminating Spring Packages Base Application Hazard - previous design Applicable Category with not checked Hazard Not Applicable Category with not checked disabled Hazard Custom Category Hazard app without events Hazard app event setting Hazard app with events Adding Custom Category Wireframe Hazard Settings - evaluation Module Manager Loading Dataset Module Manager Plugins Installed Hazard Settings - evaluation Hazard Settings - evaluation System Tray Threads - loading

10 List of Tables ix 6.1 Threads - Testing Clean Exit JUnit Test TO-DO Panel Is Not Responsive Hazard Settings - evaluation Passing current size to the new Scene B.1 Calendar Wireframe B.2 Notification Prototype B.3 System Tray Prototype C.1 Class Diagram D.1 JavaDoc E.1 Lines of Java code count, without blank lines, excluding XML and configuration E.2 Lines of Java code count, with blank lines, excluding XML and configuration 60

11 List of Tables x

12 Abbreviations API CSS DAO FXML GBP GUI HCI HSA IP JDBC NASCAR NBA NHL MS OS PHP REST SSL STS USD XML Application Programming Interface Cascading Style Sheets Data Access Oobject [EFF]-[ECTS] Markup Language Great British Pound sterling List Abbreviations Here Human Computer Interaction Health and Safety Authority Internet Protocol Java Database Connectivity National Association for Stock Car Auto Racing National Basketball Assosiation National Hockey League Microsoft Operating System (recursive acronym) Hypertext Preprocessor Representational State Transfer Secure Sockets Layer Spring Tools Suite United States Dollars Extensible Markup Language xi

13 For/Dedicated to/to my... xii

14 Chapter 1 Introduction For my final year project, I have been asked by my former employer from Community Centre whom I worked in 2015, to develop a Facility Management application, which will join multiple reminding applications; with basic features from multiple providers currently being used, the pen and paper with a sticky notes into the single one. 1.1 Motivation As an assistant administrator in 2015, I was found that Tracton Arts Community Centre with Inkwell Theatre is a very busy place located in the village I am currently living since 2013 which providing activities, makes events and festivals for surrounding towns and villages. The administrator is being overwhelmed with running the facility, dealing with businesses and managing events. On top of that must keep this place safe for staff and visitors. By Health Service Authority every public facility has to beware of certain health hazards. The Community Centre belongs up to 70 different risks and each has about 20 recommendations to keep the facility a safe environment. The administrator using many applications and old fashion way of taking reminders or to-dos by pen and paper, on the sticky notes and keeping records in multiple places. When plans are made then each application has to be opened and check if there aren t any clashes. Also, there wasn t found any suitable free application, easy to use and usable with absent of internet as Administrator need access to the data off-line. The problem is: If the application is free, it has limited features and paid application are too bulky and difficult to use. Finance applications dealing with finance are suitable for an accountant, they are complex, not free, and usually not featuring with a reminder. Web apps need internet to operate. It would be great to have everything in one place, said facility 1

15 Introduction 2 administrator one day, it would be a big improvement. It is very difficult to run the business in one person and keeping all health and safety standards. One mistake may lead to close down this facility. My mission now is to create an application, which will be free with no additional cost for hosting, easy to use and tailored to Administrators needs. An application which can be easily extended with more features in the future, with an intuitive user interface, easy to use and tailored to the user. I hope that my application will have a hugely positive impact on users performance and will improve health and safety in the community centre. 1.2 Contribution Shell the Facility Manager is a component application which can add or remove micro apps (components/modules/plugins). All modules with features can be easily removed, installed and updated when needed. It will overall make application simple, easy to use and tailored to the user. This project has the main focus on usability matching the highest standards. The HCI (Human-Computer Interface) skills are contributed here. The GUI (Graphical User Interface) is contributing graphical design commonly used in many applications e.g. in Microsoft Windows Settings, Google Gmail or Play... to increase usability. Design is written in Swing and FXML with CSS, contributing following developing tools like NetBeans, Eclipse and Scenebuilder. Figure 1.1: Graphic pattern Model and Controller are developed in Java Object Oriented programming language and modular programming is applied. It means that application is split into many independent programs which can be added, removed or updated during the runtime. The Introduction core Application is deployed and runnable under the MS Windows

16 Introduction 3 contributing Treads in Thread-safe environment. Each module contributing from the local Sqlite (SQL) database using JDBC. This database is the key to the project thus is well made and normalized. Because modular programming is used, the SQL is also modular and queries are injected from and to other plugins. For that reason, extra care has to be made to sanitize inputs and outputs. Also, each module will be encrypted for security reasons to assure the integrity of each file. Java IO and Sockets will be used for backup up and restored to the external device, for downloading plugins, unzipping and implementing in runtime from network storage. Java Mail will be used for registration and forgot password request. As a central DB storage will be used MySQL Database installed on a server and synchronized with local (operational) Sqlite database, provide and accepting data to external equipments aka mobile QR or Barcode scanner, internet communication (from an can user reached the web service which contributing PHP to make changes in MySQL DB thus PHPMyAdmin will be installed on the server too). This central (server) DB will be communicated with external and local sources via web services written in PHP and will be the main backup storage. The barcode Scanner plugin is made in Android Studio in Java with XML, Java Socket for direct communication with the computer and RESTful API written in PHP to connect with a remote database. 1.3 Structure of This Document Chapter 2 contains research, comparing products on the market and the reason why they are unsuitable. Chapter 3 explaining how the final product should look like graphically with wireframes and its functionality. Chapter 4 saying how it can be tackled together with snippets of codes.

17 Chapter 2 Background 2.1 Similar products on the market From available products, I am trying to find the one which has all features which user may need and learn from concurrence Most usable According to IndividualSoftware.com the AnyTime Organizer Deluxe 15[1] windows application the best Organizer and right choice for any busy business and the best Overall application. AnyTime Organizer has every tool you need to organize your personal and professional life. Your calendar, to-do list, address book, and notebook are combined into a simple and familiar interface! Access expense reports, password organizer, world clocks and timers, and the ability to synchronize with your mobile device. Colour code different areas of your life work, personal, other then view your appointments, contacts, to-dos, and more for those areas separately or at the same time. Let AnyTime Organizer help you manage your life at work and home! 4

18 Background 5 Figure 2.1: AnyTime Organizer Deluxe 15[1] This application is very powerful with almost all the features that Administrator may need and many of them may never have been used. e.g. Driving direction, having a downloadable calendar of NBA, NHL, NASCAR season schedule, 3000 layouts for printing designs or capturing billable time. This would be the right candidate of its usability if there would be a way to manage Hazards and application contains inventory management instead of unwanted features. Also, there is the fact that the application is GBP Most customizable Next similar application would be Notes Browser[2], which is is a customizable application where can be stored up to 60 Categories, which would be perfect for scheduling hazards with reminders and suit Administrators needs.

19 Background 6 Figure 2.2: Notes Browser[2] However, setting up the application is very complicated, confused and difficult to use. The Administrator currently dealing with 70 different categories of hazards, thus 60 wouldn t be enough. Also, this application can deal with the finance part and managing the inventory. This application can be bought with 59 USD Free version All My Notes Organizer[3] claims the most secure application because your data are stored on your machine. The interface is customizable thus background and text colours (UK spelling) with a variety of fonts can be set up. The todo list can be customized and images can be placed. The finance and Hazards could be set up too as to-do lists. But free version can do only basic note-taking, not contain finance and deluxe features like Trip information, Organizing Wikipedia and not providing Gift ideas, Bible quotes or Tv programs which can be found in deluxe edition for 34 USD. The Administrator would then getting many unwanted features and not having the Inventory list. Having bloaty software which will take some time to get used to it.

20 Background 7 Figure 2.3: AllMyNotes Organizer[3] From the above research was found that free applications can be upgraded by deleting existing application and version with more features replacing the existing one. There can be limited space for reminders and when users exceed these numbers, the application will ask for a paid upgrade. Some application coming as freemium, where features are in present but locked. The user can pay the feature if need e.g. colour coded tags.

21 Chapter 3 Facility Management The application will replace paperwork and turn it into the digital form. Saving the time with tracking previous work with advice to the next step. 3.1 Definition The Community Centre Administrator need to know what type of hazards currently occurs, thus need advice from HSA, visit besmart.ie, identify the hazard and take the notes. For each note then need to be found a solution, set maintenance, when it was done, by who, when it due next. The Facility Management Application will do it easily and fast Health and Safety advice The information with advice is taken from besmart.ie webpages. install a plugin with valid data for the Community Centre. The user will just This will appear in Hazard application, where check-up and maintenance can be set for each hazard when service was done, how much it was, by who and when it due next Tracking Hazards and Calendar For each service, maintenance or check-up can be set a reminder and history is kept. This can found in the Calendar application. There also can be set miscellaneous reminders e.g. get paper for the printer. 8

22 Problem Statement Being updated Assuming that regulations may be changing and future requirements for application the user can download and update in Module Manager Application. It could either new Hazard Advice, plugin, update for an existing application or another application. There is also no need for reinstalling the whole application in each update because the main application will download and replace just application or data its concern from the internet Denial Of Service The user can reach data anytime and anywhere in or outside buildings without worrying about Denial Of Service e.g. committees cancelled the web-server hosting, terms and condition changed or other reason. 3.2 Objectives Module Manager The reason for modular application is to achieve scalability. The stakeholder is looking for a very complex application wherein every meeting is found a new functionality or features which would be handy to have. Completing this application is not achievable in that short amount of time. Also, the application will be developed on the go and many updates will be done, thus modularity will bring scalability without uninstalling/installing the whole application. Each module is independent so in case of a bug, the error could be found in the latest update.

23 Problem Statement 10 Figure 3.1: Module Manager layout In this section, the user may add remove or update micro-applications and check for availability. Each micro-application can be installed itself from the repository and fully integrate into the system Client application To meet stakeholder criteria where client application must run under the Operation System, so it is a downloadable application for MS Windows OS which acts as an envelope for the downloadable micro applications. It displays only reminders in very intuitive GUI in case there is no content downloaded yet.

24 Problem Statement 11 Figure 3.2: Module Manager layout Each downloaded module extends the main application of its features and view, which is consistent with each other micro applications. On the dashboard are placed icons which brings the user into the micro-applications. Figure 3.3: Client Application Layout With Expanded To-Do Panel

25 Problem Statement 12 In the top bar are placed buttons. (From right to left) The user User Name Will display the name of the current user. When button clicked it will bring the user to Control Panel if this feature is installed. To Do Now displays actual events need to be handled now. By clicking it opens the sidebar with a list of all task to be done. Each event brings the user to the microapplication which dealing with this task and this action will be solved there. The sidebar is opened at all time even another application is opened. e.g. Calendar and can be closed by clicking To Do Now button again. The top-left button opens the Calendar application. The location is there for quick access. When the button is clicked again it will close the calendar Hazard Application It is very difficult to run the business in one person and keeping all health and safety standards. One mistake may lead to close down this facility. Thus this micro-application is most important The Hazard App should prevent those mistakes and make managing easier. All hazards with advice are taken from BeSmart.ie. Figure 3.4: List of Hazards[4]

26 Problem Statement 13 This Micro app managing all hazards. The user can add, remove each hazard, set a reminder for maintenance or checkup. Also, it can be tracked down when maintenance was done, by who; the name, contact number, , what authority and its address and cost of maintenance. The Calendar acting as a filter and for easier scheduling. Figure 3.5: Hazard Application Layout Calendar Application Displays all task in monthly view. Figure 3.6: Calendar Application Layout

27 Problem Statement Inventory Application This application will have the same graphic pattern as another application. A user can set inventory number, serial number if an item has it, item description, location - where this item can be found, condition - excellent/good/fair, vendor - origin where the item was bought from, date of acquisition, item value, quantity, expiry date - to find if the item is in warranty, discarded date, is in warranty - this information is calculated and reminder can be set e.g. extinguisher expiry date due next week, age - is calculated from the current and date of acquisition, total value - is calculated from the quantity and item value. If the Hazard Application is installed and the item needs maintenance, the user can set a reminder Notifications Because the System Tray application running in the background and is launched in Windows startup, it can deliver pop up notification as a reminder. It should deal with all scheduling tasks, like saving the log, doing the backup, syncing data... Also, the System Tray Application cannot be turned off and only one instance will be running at all times.

28 Problem Statement 15 Figure 3.7: Notifications Control Panel Is another application which will be dealing with main application related settings, like changing password, backing up database Embedded SQL database To meet stakeholders criteria that data must be accessible at anytime the SQLite database will be used. 3.3 Functional Requirements User can install an app - going to web page - download app from web page - execute a downloaded installer User can install, update, remove a module - user enters to the module centre - select available micro application User can use the Hazard Micro app (epic) - user can view all hazards - user can view related content to hazard of other micro apps (e.g. items from inventory) - user can set a reminder for maintenance - user can see advice for each hazard User can use the Inventory Micro App (epic) - user can add an item to the inventory - user can label an item to the relevant micro app e.g. as hazard - user can display items in inventory

29 Problem Statement 16 User can use the Calendar App - user can see monthly tasks - user can set task at the selected day - user can receive reminders from Calendar - user can view tasks from other applications e.g. Hazard, Inventory - user can create a miscellaneous task User can view a list of tasks User can receive notifications User can store data in SQLite database 3.4 Non-Functional Requirements AVAILABILITY Because of the embedded database, the data will be available at all time. SAFETY The database is stored on the local machine, thus mitigating exploitability. USABILITY The GUI design is commonly used in most of today applications, thus the user doesn t have to learn too many new things to interact with the application. SURVIVABILITY The application is made from independent parts, thus system continues to function and recovers in the presence of a system failure. Also, if a bug is discovered, the user will receive an update. FLEXIBILITY Ease with which the software can be modified to adapt to different environments, configurations, and user expectations MAINTAINABILITY If a bug is found, it can be easily tracked down which what part causing it and fixed. MODIFIABILITY Each module can be developed and deployed separately, which is efficient and costeffective.

30 Problem Statement 17 SCALABILITY The Application is able to expand its processing capabilities upward and outward with business growth, adapt to the business regulation without offensive changes with keeping usability. INSTALLABILITY The application can be easily installed, uninstalled, or reinstalled into a target environment. PORTABILITY It can be also easily transferred from its current hardware or software environment to another.

31 Chapter 4 Implementation Approach 4.1 Architecture Because stakeholder looking for an application for Windows Operation System, the Java Object Oriented language would be the best solution for its cross-platform compatibility. As Integrated Development Environment was chosen NetBeans for its compatibility with SceneBuilder which will be used for Graphical User Interface. The JDBC connector will be used to connect with the SQL database. The stakeholder doesn t have any server or provider where a remote database with web service will be running and any decisions is dependant on the Community Council, which takes a time. For that reason, they looking for a database running only on a workstation. Figure 4.1: phpmyadmin on server However, for developing and testing purposes was PHPMyAdmin installed on QNAP Network Attached Storage running Linux Operation System. The QNAP is already dealing with Dynamic Domain address forwarding, where the IP address was set up to be tested every 5 minutes and when changed is detected, the Domain Name is reassigned to this address. To achieve Secure Socket Layer (SSL) and avoid notification saying: the 18

32 Implementation Approach 19 server is not secured, the server was signed with Let s Encrypt certificate. On the QNAP server then can be placed a downloadable content. Figure 4.2: Web server The reason for PHPMyAdmin is that almost every web hosting providers offering this service, thus when stakeholder changes their mind in the future the data can be easily transferred to another server. 4.2 Methodology and Implementation Plan Schedule Firstly, the database for Hazard Application will be created and tables Hazard Category with Hazard will be populated from the besmart webpage. Tables Maintainer, Maintenance, Company and Reminder table will be created and populated with testing data. Then queries for this application will be created and tested in the console. Figure 4.3: Entities Next step will be a GUI for Hazard Application. This application is the most important thus should be done first as an independent runnable application. The application will be tested for its functionality.

33 Implementation Approach 20 When Application will be working, the Notifications will be developed. It is mean, that task will be checking for tasks from Reminder Table and display it in the Notification List in the Main Application. Calendar Application will be developed after, where accepting a longer time will take to create GUI to display a calendar and task for each day. Inventory Application is another independent application which will be developed as a separate runnable application. The table Inventory will be created. Graphical design will be the same as Hazard App, thus there shouldn t be any problems to develop this App. The Task Application which will be running on the background will be contributing Threads, there my a problem to achieve functionality in JavaFX Threat Safe Environment. During development, all steps need to be tracked down and to be done programmatically. e.g. Hazard data will be created as a plugin. When the user installs this plugin, the tables will be created and altered and data will be populated during the runtime. It will be same for each application. The user will see an installation, but the database will be altered on the background. The last thing is putting everything together in the Main Application, where each app will have a launcher. This code will be used to achieve that. Figure 4.4: Opening application from application code And the Module manager will be created, where GitHub was used for testing.

34 Implementation Approach 21 Figure 4.5: Download from GitHub code File from GitHub was successfully downloaded as a zip file and extracted using JavaZIP. Figure 4.6: Unzip code Project managing approach will be Scrum. The weekly meetings will be arranged with stakeholder. In case of emergency, we will be communicating by or phone.

35 Implementation Approach Prototype Figure 4.7: Main Application Figure 4.8: Another App opened from Main App

36 Implementation Approach 23 Figure 4.9: Main Application - full screen Figure 4.10: Module Manager

37 Implementation Approach 24 Figure 4.11: Hazard Application Figure 4.12: Inventory Application

38 Chapter 5 Implementation In this project were almost all goals reached as planned in the research phase, because proof of concept was done before implementation. However, one feature which would be a big advantage and great improvement in future work weren t implemented yet, for a big problem at the beginning of implementation, thus a different approach was used for project setup. However, the stakeholder was looking for an application for MS Windows which deals with Hazards and this was achieved. 5.1 Difficulties Encountered Project setup (hard) In my proof of concept, I created the main application in JavaFX which was acting as a launcher for other applications/plugins. This solution was working perfectly, but later on, when JavaFX was combined with Spring there were found 3 problems. - When the button was clicked to open another plugin, then for some reason the new instance of Spring was waiting until the previous instance was terminated. - The startup of Spring takes about 10 seconds where a user isn t notified, thus extra solution e.g. adding Threads would be used to notify the user, which would bring an extra difficulty to implement. - The testing and debugging would be very difficult because each plugging is a separate project and for each has to be separate tests written. It was too risky looking for a different approach to achieve those goals while it consumed a lot of time already. The solution would be closing one instance and opening another 25

39 Project Implementation 26 one with a 10 seconds gap between each action. Where one window is closed and in 10second another window is opened, but it isn t aesthetically good. For those reasons I created a single project and developing each plugin in a separate package to possibly return to the original approach if a solution were found. The project is running a single instance of Spring so the user must wait for a ten-second just once. By changing approach this way it brings easier testing, debugging and absence switching between projects. Just one JUnit test was created to test all plugins at once Combining Spring with JavaFX (hard) At the beginning were two projects created. The Spring with JPA and Hibernate connection to the SQLite database initiated in the Spring Tools Suite and JavaFX views with controllers started in NetBeans because we cant create JavaFX projects in STS and vice versa. Each concept was tested and working, however, I was dealing with big difficulty to put them together. I did try every combination of all methods, and it was just one working. Firstly, a new Spring project with JPA Hibernate and SQLite was created in the STS. Then this project was imported to the NetBeans where were added new controllers FXML views and initialization in the main method. Finally, the Spring must be executed before JavaFX, otherwise, the application wont start. After those trials and errors, the goal was achieved without workarounds but took five times more time than accepted Java Persistence (easy) Doing Java Persistence was new to me. There are not many tutorials on the internet, thus it took a while to learn it. One problem which needs attention is an automatic dropping all tables on application startup. It was an advantage at the beginning as Spring was dropping tables for me which saves my time during the testing. However, a user needs to store data permanently. It took some research to find that it must be set in the configuration file. [5] When the configuration file was set correctly the data were saved in the database permanently.

40 Project Implementation System Tray (medium) The System Tray is developed in JavaAWT contributing Swing Thread for Pop-up messages. It was tested with JavaFX and working without issues, but the problem was found when Spring with JavaFX was added together. The exception was thrown that Tray is not supported even if it previously works. Figure 5.1: No System Tray support The JavaFX, AWT and Spring must start in that order, otherwise, the exception is thrown. But the application wont start if the Spring is not running. From previous experience when I was adding JavaFX into the Spring project to solve this issue it took just a little while to make it work. Finally, the problem was solved when the Spring was placed into the thread. Figure 5.2: Terminating Spring When each platform is executed in the right order it also solves the problem with the 10-second problem. Because JavaFX doesn t have to wait for Spring to boot up, the view is presented to the user nearly immediately and allows it to implement an indicator that the application is loading. I also have to make sure that a user will not crush the application by making a request or exit an app before Spring isn t fully up and running. After all, the result is even better than accepted.

41 Project Implementation Threads (easy) From previous experience with threads in JavaFX, it was found that there is a problem with concurrency so Schedule or Task must be used, thus I was accepting some issues during implementation.[6] The project is using one Thread for JavaFX, different for starting Spring, another for running Spring, then AWT Tray and each plugin use extra thread for checking and updating To-Do list. Managing all those threads is difficult to make sure that same thread is not starting multiple times and most important is terminating all on exit JavaFX View (medium) Most of the applications running under the Windows OS have a fixed size of frames or not using full width when maximized. From the first time, I was trying to create a responsive application. This technology was new to me, thus I was learning all the way. The application is now responsive and works as planned Illness (hard) The most difficult thing for a developer is being ill. I was dealing with that problem for about 10 days, where I was unable to focus on the project and college work. Fortunately, all major difficulties with development were solved earlier thus there were no roadblocks or risks ahead. For that reason, I didn t complete two sprints where a lot of work wasn t done. Also in the meantime, the other work, assignments, were piling up. It was extremely hard to distribute effort to all renounces and get back into the track. However, the stakeholder is happy with the progress, willing to wait for the first release and looking forward to future cooperation Breakdown (medium) The project is developed to be independent on the internet for insufficient internet service and mobile service quality. On 24th April my internet service was interrupted when the computer was making the backup of the project. The sync with the cloud failed thus progress I made past 12 hours disappeared and I couldn t be recovered. My progress from that day was gone. Also, there was no way to contact ISP technical

42 Project Implementation 29 support until Monday morning and servicemen werent available until 1st of May. On top of that, all my documentations were paradoxically stored in the cloud and I couldnt reach it with other services like Canvas or Gmail. To keep me going I set my old mobile phone as an Access Point with a mobile phone placed outside the window to have better reception and repeated Wi-Fi into the laptop. The internet connection was very limited and dropping quite often because mobile reception in this area is very poor. However, it let me make some progress. The problem with an internet connection was diagnosed and fixed remotely with a technician on Monday morning, but I loose another 3 days for this issue. 5.2 Actual Solution Approach Project Setup The project was initiated as a two separate project. First one was created in the Net- Beans for JavaFX with Scenebuilder support and second project in the Spring Tools Suite for its database with JPA and Hibernate support. I was focusing on controllers and views to give them the right functionality. The Base Netbeans project was duplicated where I created another project named Hazard. I started developing the Base and Hazard application separately where each project was created to have its own JAR file. This was working great whereby clicking on the Hazard button the Base app executed the JAR file. Then into the each Netbeans project was integrated a Spring layer. This brought a lot of problems. At first, it took more time then I accept to marge Spring project into NetBeans. After many trials and errors, I did open the project in Netbeans previously created in STS and copypasted controllers with views. The problem was solved, but now it took about 10 seconds to boot up a JAR file. Thus, when I start and app, click on the Hazard button, returned to the Base app, then there was a 10-second gap between a click and opening frame. Also, the second JAR file couldnt be executed if the previous instance of Spring is running. This was patched by closing the instance before the new one was called, but it looks even worse in the user perspective. So now, when I clicked on the button the frame disappeared, then for the ten seconds nothing happens and another frame jumped up on the screen. This arose questions: if I will do some modification in a project A to test it with project B then both must be compiled, how I will debug them? How I will observe behaviour in the console? Each plugin was meant to be a separate JAR file thus; Base, Module Manager, Hazard,

43 Project Implementation 30 To Do Now, Calendar and Systray would be created as a project; developed, tested, debugged and executed separately. Plus there still will be an aesthetic delay when switching between each module. For those reasons, there were created 2 scenes with 2 controllers where only one instance of Sping is running and Spring Application Context is passed into the controllers. Each plugin is now placed into the separate package for easier implementation debug and testing and each module was turned into the Scene instead of a project. User doesnt have to wait when switching between the modules. Figure 5.3: Packages Data collection One of the desired criteria was having a dataset of all possible hazards for the Community Centre. I was planning to leave it on the very end of the project and use dummy data for testing and user will receive an application where can be added hazards manually. During the meetings, the administrator prioritized this dataset, thus I decided to do it as a next step. Firstly a row text was copypasted from the BeSmart.ie into the text file. The extracted data contained unwanted text, lines, spaces and characters. For that reason an extra project was set, which cleans the text file. To the dataset was added some more categories of Bingo, Catering, Theatre and Pest control hazards which took

44 Project Implementation 31 extra time to make the customer happy. By this decision, I put the project at risk, but on another hand, this dataset was handy for testing in the later stage Database - Dataset plugin A testing Spring project with JUnit test was created for this purpose, which was able to create a database and tables from collected data. It includes an SQLite, JPA and Hibernate. I was able to test and debug the database layer before implementation. Later on, it was used as a feature for the Module Manager plugin View For Each Plugin - Skeleton For each module (Base, Module Manager, Hazard, Hazard Settings, Calendar) was designed separate scene in the SceneBuilder and controller was generated in the Netbeans. I made the Hazard scene first, made that responsive and test it. A copy was made and other scenes were modified from this copy. Modules are executed from the Base application and (closed) return to the Base when the back button is clicked. All scenes were placed into the project and tested if they can be entered and exited Main - Base application Thinking of the future work I was trying to create a scalable application thus the Base acts as an envelope (a launcher) for installed plugins. When a new feature will be installed in the Module Manager a new button appears in the Base to enter the plugin. Figure 5.4: Base Application Hazard Application This application was developed to allow a user evaluating hazards and setting a reminder for each Hazard. In the first version, the Hazard evaluation with setting reminders was

45 Project Implementation 32 in the same place which was difficult to use and hard to navigate for a user. Also from the developer perspective, there was the same problem. It was difficult to crating multiple expanding, shrinking ListViews and adding, removing from them. Thus after the meeting with the user where usability was discussed, we found that there can be another section providing evaluation (setting hazards) and the current section will be used for setting reminder only. In different words: in one part the user can view Hazards and Events, in the second part, a user can do an evaluation to set which Hazards are Applicable / Not Applicable at the moment Previous Design Figure 5.5: Hazard - previous design User can filter Categories (moved to Hazard Settings) User can filter categories by clicking on the left buttons: - Applicable Categories: when this button is clicked the filtered content to Categories which are applicable for the facility is displayed e.g. there is a solid fuel pizza oven on the premise thus oven hazard is selected as applicable. - Not Applicable Category: when this button is clicked a filtered Categories are displayed e.g. in the list is Microwave Oven Category, which is not in present on the facility at the moment but maybe bought in the near future. For that reason, the checkbox is not selected thus this category is marked as Not Applicable. - Not Checked Categories: when dataset of Hazards is populated, then all Categories are set to Not Checked. User can decide if this category applies or not at the moment. - All Categories: provides unfiltered content of all categories. Setting applicable / not applicable (moved to Hazard Settings) - User can a Category as Applicable: user can expand a Category by clicking on the category and click on the checkbox to mark Category as applicable

46 Project Implementation 33 - User can set Hazard applicable /not applicable: by clicking on the checkbox. Each click change applicable to not applicable and vice versa. (Category must be set as applicable) Figure 5.6: Above: Category marked as Applicable Below: not checked Hazard - User can set Category Not Applicable: user can expand and set Category Not Applicable. Following Hazards become disable. Setting applicable Hazard of Not applicable Category or Not checked Category cannot be done to not allow the user to make an error e.g. user can not set a reminder to buy a bin for broken glass where Broken Glass / Crockery Category is not selected. Figure 5.7: Above: Category marked as Not Applicable Below: not checked disabled Hazard When any checkbox is clicked the save button appears in the header. (In new version the save is done automatically when checkbox is clicked.) - user can save the work: by clicking on the save button

47 Project Implementation 34 User can Add New Category (moved to Hazard Settings) - Click on Add new category. The form 5.12 appears and the button Add new category is set disable. - User can fill the form. When have all TextBoxes filled the button save appears on the top. When save button s clicked the new category is saved. Category created by users contains the Edit button. Figure 5.8: Custom Category Can Be Edited User can Edit custom Hazard (moved to Hazard Settings) - user can select a Category - scroll to the bottom of a category to the desired Hazard - click on button edit. The delete button appears - edit the info - edit comment - click on the save button on the top User can Add/Edit comment (moved to Hazard Settings) - user can select a Category - scroll to the bottom of a category to the desired Hazard - click on button edit. The delete button appears (only for Hazard created by user) - edit Info (editable only for Hazard created by the user) - edit comment - click the save button on the top User can delete a custom comment (moved to Hazard Settings) - user can select a Category - scroll to the bottom of a category to the desired Hazard - click on button edit. The delete button appears - click on the delete button. The Hazard block become disabled and delete button turns to undo button - click on save

48 Project Implementation Actual Design The actual design seems to be much better, because a user may do an evaluation of Hazard just once at beginning or time to time thus this options were moved to the Hazard Settings. Now the design is more lightweight were users can see only applicable Hazards selected during evaluation. This decision was very welcome by Administrator however took a lot of working time with sleepless nights to redesign half of the project, but the application will be used the most and from now is more user friendly. User can see all applicable hazards Figure 5.9: Hazard app without events This part was implemented at last. For illness, I was ten days behind in implementation phase thus this part is just minimalistic to show a demo. The FIGURE 5.9 displays all hazards at the moment, but more filters will be implemented soon like:

49 Project Implementation 36 - user can display Hazards with Active Reminder - it shows to the user only Hazards which aren t done - user can display Hazards with History - it displays any hazard which has the Tasks done There will be also two date pickers in the left bottom corner to display Hazard with Events in range. User can set Reminder for Hazard - User can reminder - by click on a hazard - Set date of even - when the event appears into To Do Now - Set a short message - which appears in To Do Now - Set a description - a long text where users can be as descriptive as they can or they can leave it blank - Cancel or Save Figure 5.10: Hazard app event setting User can view Tasks - user can see both completed and not completed Reminders User can complete Tasks - beside completing Active Events from To Do list a user can click on the checkbox to complete any Task. Even those which didnt appears in To Do Now. User can edit Task - by clicking at not completed Task the form 5.10 appears. User can modify any field e.g. change date and save.

50 Project Implementation 37 Figure 5.11: Hazard app with events Hazard Settings User can reach the settings by clicking at the Settings button. This section is for evaluating Hazards. User can select from the downloaded dataset which Hazards are Applicable or Not Applicable for current business. Two panels are used here. Left one displays Categories and corresponding Hazards on the left. User can filter Categories Applicable/Not Applicable/Not checked It can be done by clicking on the buttons it the left panel. User can set Category and Hazard applicable / not applicable When a user clicks on the category in the middle panel then a list of hazards of this category is listed on the right. User can click on the checkboxes and select which hazards are applicable for its business. e.g. there is no Cellar Hatch in the premises, thus will

51 Project Implementation 38 click on the checkbox twice to make it unselected. The whole Cellar Hatch category and Hazards belongs to this category will be no longer visible in any other applications. User will be unable to set reminders or tasks for those Hazards. User can Add New Category - Click on Add New Category. The form appears and the button Add New Category will be sat disable - User can fill the form. When all textboxes have filled the button save appears on the top. (placing the save and cancel button on the bottom of the form would be more consistent, thus there is difference between old and new version) When save button is clicked the new category is saved. Category created by a user is displayed with the Edit button. Figure 5.12: Adding Custom Category Wireframe Edit custom category - User can click on the edit button of custom category. The text will become editable and button delete appears instead of edit button - when user modify any text than the button save and cancel button appears on the bottom of the form - user can save or cancel the changes

52 Project Implementation 39 Delete custom category - User can click on the edit button of custom category. The text will become editable and button delete appears instead of edit button - user can click on the delete button - the whole category will become disable including hazards (in the right panel) and on the bottom of the form appears [cancel] and [delete] When delete is clicked, the category with all its Hazards will be deleted. Cancel will return the user to the form (edit mode). Add new custom Hazard - user can scroll in the middle panel and click on the category where wants to add a new hazard e.g. Broken Glass / Crockery - click add Broken Glass / Crockery Hazard button - when button in category Add category name hazard is clicked - it will prompt the user to fill Hazard Info and comment. The checkbox is in default mode [-] Not checked The user can cancel or save new Hazard Edit custom Hazard - User click on a category to displays its Hazards - User can click on the edit button of Hazard - The text will become editable and button delete appears instead of edit button - when user modify any text than the button save and cancel button appears on the bottom of the form - user can save or cancel the changes Delete custom category - User can click on the edit button of Hazard - The text will become editable and button delete appears instead of edit button - user can click on the delete button - the Hazard Form appeared and two [cancel] [delete] buttons will be disabled - When delete is clicked, the Hazard will be deleted. Cancel will return the user to the form (edit mode)

53 Project Implementation 40 Figure 5.13: Actual Hazard Settings design - Evaluating Hazards Module Manager The idea of plugins/add-ons/datasets is: When the user receives an application would like to have a way to populate data. Also, the dataset is extracted from BeSmart.ie web pages and it is a combination of 3 different businesses. e.g. Community Centre, Cinema, Theater and Pest Control. This is the dataset which Administrator looking for and saves a lot of time to the user. There is also a possibility that this app will be used by different non-profiting business like GAA pitch where a different dataset is needed.

54 Project Implementation 41 Figure 5.14: Module Manager - all modules available User can install a Module - by clicking on the button, this turns to yellow and a progress bar is shown. After install is done the button becomes disable and text with the colour changed. Figure 5.15: Loading Dataset When a dataset is installed it will reflect in To Do Now. The Task is set into the To-Do List and on the To Do Now button appears number. This Task will be completed automatically when all Hazards and Categories are set either Applicable or Not Applicable in the Hazard Settings.

55 Project Implementation 42 Figure 5.16: Installed Plugins In Module Manager To Do Now Each Scene contains the To Do Now button which opens the right panel with a list of buttons. When a user clicks on the button from the list, the program will redirect to the right Scene. If the dataset is installed and the button is clicked, the application will close an actual Scene and opens Hazard Setting were the not checked hazards will be filtered and shown. This task can be resolved by setting them all Applicable or Not Applicable. If the task was set by Hazard, and button form To Do List is clicked the application will open the Hazards and filter to just single Hazard. The task can be viewed and completed. User can display To Do List - by clicking on To Do Now button User can be redirected to another app - by clicking the button in To Do List User can solve To Do - When a user completes a task in To Do List e.g. all Hazards are set Applicable or Not Applicable, The task will be removed from the list and the number on the button will be updated.

56 Project Implementation 43 Figure 5.17: Hazard Settings - evaluation Calendar Users can navigate through year and month. Each day is displayed a number of To- Dos. When the button is clicked the list is open on the right. The current day is highlighted. In the left panel are check-boxes where users can filter categories which should be displayed e.g. User like to see just Hazard, complete Task. Those will be visible only. At first look, the user can see a difference between Saturday, Sunday and the working days. The narrow strip on the left displays the week of the year. It was tested: on click, the Year or Month can be changed. The button TODAY returns to the current month and today s day is highlighted.

57 Project Implementation 44 Figure 5.18: Hazard Settings - evaluation User can view actual month - When the user reaches the Calendar, then can see the full actual month where Sundays, Saturdays, Working days, weeks, headers and fields with or without date have a different colour to make it more pleasant to use. User can see the actual day - The current day is highlighted and the list for today is displayed on the right when the field is clicked User can see a number of events in the calendar - If calendars contain tasks, then below the date is number how many Task due at this date. User can navigate between Years, Months and return back to current month - User can click << or >> buttons beside Year to view next or previous year - User can click << or >> buttons beside Month name to view next or previous month - User can return to the current day by clicking on button TODAY

58 Project Implementation System Tray The System Tray is independent as well, thus running on the background, displays notifications when the application is closed and the Icon can be used as a launcher. Implementation of System Try took longer then I expect because a Hello World application wasn t working together with Spring until was placed into the separate Threads. Implementing Threads did require another time for testing. A running separate thread brought the benefit of the faster application start. Without thread, the application didn t show the View before the Spring was fully booted up. During that time, the user didn t know if application starting or not and may tempt to user clicking multiple time on the icon. The Thread implementation fixed all those problems. However, the view starts before Spring which arises a different problem. If a user tries to exit the application while an application isn t fully loaded it leads to crushing. This issue was fixed by disabling the exit button and providing the progress bar to inform the user that the application is starting. Finally, I found that it was worthy to spend extra time to implement all this because the final result exceeded our expectation. It looks much better. System Tray is running on the background - to provide notification. Can find if an update is available while the application is closed. User can launch the application from System Tray - by double-click on Tray Icon or long-click and selecting Facility Management User can exit the application from System Tray - by long click on Tray Icon and click on exit. Figure 5.19: System Tray - integrated to the Windows OS, with Icon Launcher

59 Project Implementation 46 A user receives notifications when the application is closed - and is integrated into the Operating System plus corresponding with To Do Now. Plays sound when a notification arrives. The Windows OS displays Notifications in history Threads Implementing threads weren t planned but they were necessary to fix a problem with the System Tray and improve user experience. The JavaFX with AWT System Tray runs own Thread. The Spring was placed to an extra thread while the application is loading. Another thread is used when datasets are loading. There is an extra long-running Thread for notification which reads from the database every minute to find Events and display them. Each module contributing own Thread for updating To Do Now button and the To-Do List. When one Scene is entered the Thread is started. I had to make sure that thread is stopped on Scene exit and new Thread is started for a current scene and a new Thread is not starting before the Spring isn t up and running. I already knew that JavaFX supports only Safe Threads, thus implementation wasn t too difficult, however, it took an extra two days for testing and observing if the Threads not causing any errors. Figure 5.20: Threads - application start up, loading dataset User can see activity when application starting - a spinning wheel User can see activity when a dataset is loading - a spinning wheel User can see a number increase on the To Do Now button - when the application is open and Notification arrives User can see appending tasks in the To-Do List - when the application is open with opened To-Do List if a Notification arrives

60 Chapter 6 Testing and Evaluation 6.1 System Testing Responsive Layout One of the requirements was a responsive application. This was tested visually for: views which suppose to be on the right side must stay in place while the window is being resized, maximized. When To Do Now is open and close, the text fields and buttons remain its equal sizes e.g. one button cant have a half size than others Equal frame size and position The application starts in default size 1024x768 pixels. Because every scene is made separate the test was made for: when a user starts an application and resize or move the frame on the screen or enter to another scene, it must not move into the centre with default size but must stay in the same position and size left by a user All plugins starting and exiting Another test was made to find if each button for plugins working and corresponding with the right button. e.g. if a user clicks the Module Manager button on the main screen, the application must open it and if there is entered to the Calendar, the user must return (back) to the Module Manager and exit to the main. 47

61 Project Testing 48 Figure 6.1: Threads - Testing An extra care was made to threads because each module using its own. In this test, I was checking every second if a thread is running, A new thread is created when a user enters the module, And if Thread is closed when a user exits a module. Only a single instance per module can run on the background, and all threads are closed including Systray, AWT, Spring when the application is exited. Figure 6.2: Clean Exit 6.2 JUnit Testing If a new function in the DAO layer was implemented then a new test was created in the Testing 1.java file. For every entity was created a test where: create, read, update and delete was tested. The Testing 1.java was used for creating a single test e.g. all categories with their hazards were populated into the database, then a count was compared. A new Hazard was stored, the count was checked and then this new one was removed. When this single test was successfully completed, the method was appended to all previous tests into the Testing.java file. Thus I didn t have to run a full test every time,

62 Project Testing 49 but just once at the end of testing. These testing were found very useful because there was no need to run all project or implementing testing functionality in the project. Figure 6.3: JUnit Test

63 Project Testing Debug TO-DO Panel Is Not Responsive When the height of the frame is changed then the inner panel is not expanding. Figure 6.4: TO-DO Panel Is Not Responsive Solution: Setting the listener which will measure height and setting the right size. Fixed: The listener for the panel was implemented which measures the frame height and setting this height to the pane.

64 Project Testing Horizontal Scrollbar Hazard setting app doesn t set a correct width in centre panes when the frame is resized. The horizontal Scrollbar appears. It looks like two panes overlapping. Figure 6.5: Horizontal Scrollbar, layout to small solution: Debugging to find what parameters are setting while the frame is resized and setting the right values. Fixed: An observer was implemented and correct values for panes were set.

65 Project Testing Layout Too Small Application was originally made in 800x600 size. On the figure 6.5 can be found that it is too small. Solution: By setting initial size to 1024x768 will make the application look more pretty. It is also the minimum recommended size by MS Windows 10. Fixed: Initial size was set to 1024x Frames Not Consistent Size of frame changes back to default when switching between apps. e.g. User maximises the Hazard App then opens the Calendar which makes the frame to shrink back to the default size. Solution: Obtaining the size of the current application. Setting this value to the application being opened. Fixed: A width and height is obtained and passed to the new scene. Figure 6.6: Passing current size to the new Scene

66 Chapter 7 Discussion and Conclusions 7.1 Solution Review In the research phase, I had very few indices what the project should do with so many options on how to achieve it. Because the user requires just an application running under the Windows OS I had 4 options; developing in C, but I have to learn this technology from scratch, which would be a high rick to complete the project and in the future, it would be difficult to run this project on different platforms. Thus I was deciding between; Java Swing, JavaFX and Java with Spring, thinking if a user will migrate to e.g. MacOS or Linux then can still use this application. The JavaFX was the right choice because the final product will have look and feel of Windows OS and thinking of future the JavaFX has the support of web applications and mobile devices comparing to Swing. A better option would be a Spring for its latest developing tools with latest technologies like; JPA, Hibernate, JPQL. But a Spring application should run in the web browser and the customer was looking for a Windows application and not a WEB one. This would be a problem for the developer to explain to the user what is the difference between those technologies and I didnt want to workaround to force a user to be using a web browser. The problem was solved by choosing the best of both worlds: The latest technology from Spring and Windows Look And Feel from JavaFX. Another big decision was with storing data locally between serialization and some type of database. This would not make any difference for a user, but think of future work, if SQLite is used, it will be easier to migrate to web. The Data Object Access the same as to MySQL, thus my project is designed to achieve it. This technology was used on purpose because the majority of web service providers commonly offering a MySQL database as a standard. 53

67 Discussion and Conclusions Project Review The project was originally made as To-Do List which allows the user just to create, store and set a reminder for a Hazard on the local machine, which was successfully achieved. The project went a bit beyond that requirements thus on top of that, the user can download a dataset of Hazards just by one click. This recommended dataset with all possible hazards can be assessed without searching Hazards through the Health And Safety Authority web-pages and reassessing them without starting over. More datasets can be downloaded if the user expands their business, and more plugins such a Meetings, Bills and Contracts, Expenses will make the Facility Manager Application must-have for any business. 7.3 Conclusion A minimum working system was implemented in this project. The main criteria were a Windows application with the ability to evaluate Hazards, store Hazards in the local database, and allow the user to set a reminder for each Hazard was met. This application was found very useful with a big potential because nothing similar wasn t developed yet. After all, Hazards can be assessed online at BeSmart.ie and many application can be found which dealing with To-Dos. However, nothing combines Hazard assessment with To-Do together. Also, more plugins are planned to be developed in the future. 7.4 Future Work The application as is at the moment need more long time testing to find if Threads not causing any problems. If I have no delay caused by illness, the application would have search and filtering features. I would do more testing and deliver the project to the customer for beta testing. In the future, I am planning to design and implement more features for Calendar where users can set a custom reminder. e.g. buy pencils. More plugins are planned soon like: Meetings - where user can track and plan meetings, Bills and Contracts - where user can set a reminder when a contract, warranty, insurance is finishing, Expenses - a handy plugin which will be tracking and providing statistic about outcomes.

68 Bibliography [1] I. Software. Anytime organizer deluxe 15. [Online]. Available: individualsoftware.com/?product=anytime-organizer-deluxe-15 [2] NotesBrowser. Notesbrowser editor. [Online]. Available: com/en/notesbrowser professional english.html [3] V. Software. Allmynotes organizer. [Online]. Available: [4] Health and S. Authority. Business electronic safety management and risk assessment tool. [Online]. Available: [5] Kenny65. Embedded database - prevent automatic dropping of tables. [Online]. Available: [6] I. Fedortsova. Concurrency in javafx. [Online]. Available: javafx/2/threads/jfxpub-threads.htm 55

69 Appendix A Code Snippets 56

70 Appendix B Wireframe Models Figure B.1: Calendar Wireframe Figure B.2: Notification Prototype Figure B.3: System Tray Prototype 57

71 Appendix C Class Diagram Figure C.1: Class Diagram 58

72 Appendix D JavaDoc Figure D.1: JavaDoc 59

73 Appendix E Line Count Figure E.1: Lines of Java code count, without blank lines, excluding XML and configuration Figure E.2: Lines of Java code count, with blank lines, excluding XML and configuration 60

PROJECT MANAGEMENT SYSTEM

PROJECT MANAGEMENT SYSTEM Requirement Analysis Document v.2 14.12.2009 CENG-401 SOFTWARE ENGINEER PROJECT MANAGEMENT SYSTEM (Project Manager) Ahmet Edip SEÇKİN 07010555 (Developer) Erhan ŞEN 07010507 (Developer) Semih Serdar CENGİZOĞLU

More information

Vodafone PC SMS 2010. (Software version 4.7.1) User Manual

Vodafone PC SMS 2010. (Software version 4.7.1) User Manual Vodafone PC SMS 2010 (Software version 4.7.1) User Manual July 19, 2010 Table of contents 1. Introduction...4 1.1 System Requirements... 4 1.2 Reply-to-Inbox... 4 1.3 What s new?... 4 2. Installation...6

More information

Ipswitch Client Installation Guide

Ipswitch Client Installation Guide IPSWITCH TECHNICAL BRIEF Ipswitch Client Installation Guide In This Document Installing on a Single Computer... 1 Installing to Multiple End User Computers... 5 Silent Install... 5 Active Directory Group

More information

ASUS WebStorage Client-based for Windows [Advanced] User Manual

ASUS WebStorage Client-based for Windows [Advanced] User Manual ASUS WebStorage Client-based for Windows [Advanced] User Manual 1 Welcome to ASUS WebStorage, your personal cloud space Our function panel will help you better understand ASUS WebStorage services. The

More information

USER MANUAL (PRO-CURO LITE, PRO & ENT) [SUPPLIED FOR VERSION 3]

USER MANUAL (PRO-CURO LITE, PRO & ENT) [SUPPLIED FOR VERSION 3] Pro-curo Software Ltd USER MANUAL (PRO-CURO LITE, PRO & ENT) [SUPPLIED FOR VERSION 3] CONTENTS Everyday use... 3 Logging on... 4 Main Screen... 5 Adding locations... 6 Working with locations... 7 Duplicate...

More information

KPN SMS mail. Send SMS as fast as e-mail!

KPN SMS mail. Send SMS as fast as e-mail! KPN SMS mail Send SMS as fast as e-mail! Quick start Start using KPN SMS mail in 5 steps If you want to install and use KPN SMS mail quickly, without reading the user guide, follow the next five steps.

More information

Software Requirements Specification for POS_Connect Page 1. Software Requirements Specification. for. POS_Connect. Version 1.0

Software Requirements Specification for POS_Connect Page 1. Software Requirements Specification. for. POS_Connect. Version 1.0 Page 1 Software Requirements Specification for POS_Connect Version 1.0 1/9/2013 Page 2 Table of Contents Table of Contents Revision History 1. Introduction 1.1 Purpose 1.2 Document Conventions 1.3 Intended

More information

TIGERPAW EXCHANGE INTEGRATOR SETUP GUIDE V3.6.0 August 26, 2015

TIGERPAW EXCHANGE INTEGRATOR SETUP GUIDE V3.6.0 August 26, 2015 TIGERPAW EXCHANGE INTEGRATOR SETUP GUIDE V3.6.0 August 26, 2015 2201 Thurston Circle Bellevue, NE 68005 www.tigerpawsoftware.com Contents Tigerpaw Exchange Integrator Setup Guide v3.6.0... 1 Contents...

More information

Brock University Content Management System Training Guide

Brock University Content Management System Training Guide Brock University Content Management System Training Guide Table of Contents Brock University Content Management System Training Guide...1 Logging In...2 User Permissions...3 Content Editors...3 Section

More information

Vodafone Email Plus. User Guide for Windows Mobile

Vodafone Email Plus. User Guide for Windows Mobile Vodafone Email Plus User Guide for Windows Mobile 1 Table of Contents 1 INTRODUCTION... 4 2 INSTALLING VODAFONE EMAIL PLUS... 4 2.1 SETUP BY USING THE VODAFONE EMAIL PLUS ICON...5 2.2 SETUP BY DOWNLOADING

More information

IT Quick Reference Guides Using Windows 7

IT Quick Reference Guides Using Windows 7 IT Quick Reference Guides Using Windows 7 Windows Guides This sheet covers many of the basic commands for using the Windows 7 operating system. WELCOME TO WINDOWS 7 After you log into your machine, the

More information

Last Updated on 11/06/2008. www.jobprotech.com

Last Updated on 11/06/2008. www.jobprotech.com Last Updated on 11/06/2008 www.jobprotech.com Copyright JobPro Technology, 2008 How to Use this Guide This manual is designed as a reference for JobPro customers. It is not intended to be a replacement

More information

Integrated Invoicing and Debt Management System for Mac OS X

Integrated Invoicing and Debt Management System for Mac OS X Integrated Invoicing and Debt Management System for Mac OS X Program version: 6.3 110401 2011 HansaWorld Ireland Limited, Dublin, Ireland Preface Standard Invoicing is a powerful invoicing and debt management

More information

Online Backup Client User Manual

Online Backup Client User Manual For Mac OS X Software version 4.1.7 Version 2.2 Disclaimer This document is compiled with the greatest possible care. However, errors might have been introduced caused by human mistakes or by other means.

More information

RecoveryVault Express Client User Manual

RecoveryVault Express Client User Manual For Linux distributions Software version 4.1.7 Version 2.0 Disclaimer This document is compiled with the greatest possible care. However, errors might have been introduced caused by human mistakes or by

More information

Your complete guide to installing the info@hand Self-Service Portal and estore.

Your complete guide to installing the info@hand Self-Service Portal and estore. Your complete guide to installing the info@hand Self-Service Portal and estore. Install the Portal & estore as shrink-wrapped software, or as add-ons to an existing Joomla! installation. Then configure

More information

Inventory Manager. Getting started Usage and general How-To

Inventory Manager. Getting started Usage and general How-To Getting started Usage and general How-To Before you begin: Prerequisites: o SQL Server 2008 R2 Express Edition with the default SQLEXPRESS instance MUST be installed in order to use. If you do not have

More information

CAS CLOUD WEB USER GUIDE. UAB College of Arts and Science Cloud Storage Service

CAS CLOUD WEB USER GUIDE. UAB College of Arts and Science Cloud Storage Service CAS CLOUD WEB USER GUIDE UAB College of Arts and Science Cloud Storage Service Windows Version, April 2014 Table of Contents Introduction... 1 UAB Software Policies... 1 System Requirements... 2 Supported

More information

Online Backup Linux Client User Manual

Online Backup Linux Client User Manual Online Backup Linux Client User Manual Software version 4.0.x For Linux distributions August 2011 Version 1.0 Disclaimer This document is compiled with the greatest possible care. However, errors might

More information

Online Backup Client User Manual

Online Backup Client User Manual For Linux distributions Software version 4.1.7 Version 2.0 Disclaimer This document is compiled with the greatest possible care. However, errors might have been introduced caused by human mistakes or by

More information

KANSAS TRUCK ROUTING INTELLIGENT PERMITTING SYSTEM

KANSAS TRUCK ROUTING INTELLIGENT PERMITTING SYSTEM KANSAS TRUCK ROUTING INTELLIGENT PERMITTING SYSTEM KS Company User Guide This user guide describes the operational procedures for K-TRIPS and the screens encountered by users during those procedures. Motor

More information

Salesforce Classic Guide for iphone

Salesforce Classic Guide for iphone Salesforce Classic Guide for iphone Version 37.0, Summer 16 @salesforcedocs Last updated: July 12, 2016 Copyright 2000 2016 salesforce.com, inc. All rights reserved. Salesforce is a registered trademark

More information

Integrated Accounting System for Mac OS X

Integrated Accounting System for Mac OS X Integrated Accounting System for Mac OS X Program version: 6.3 110401 2011 HansaWorld Ireland Limited, Dublin, Ireland Preface Standard Accounts is a powerful accounting system for Mac OS X. Text in square

More information

Online Backup Client User Manual Linux

Online Backup Client User Manual Linux Online Backup Client User Manual Linux 1. Product Information Product: Online Backup Client for Linux Version: 4.1.7 1.1 System Requirements Operating System Linux (RedHat, SuSE, Debian and Debian based

More information

1. Product Information

1. Product Information ORIXCLOUD BACKUP CLIENT USER MANUAL LINUX 1. Product Information Product: Orixcloud Backup Client for Linux Version: 4.1.7 1.1 System Requirements Linux (RedHat, SuSE, Debian and Debian based systems such

More information

How To Sync Between Quickbooks And Act

How To Sync Between Quickbooks And Act QSalesData User Guide Note: In addition to this User Guide, we have an extensive Online Video Library that you can access from our website: www.qsalesdata.com/onlinevideos Updated: 11/14/2014 Installing

More information

Strategic Asset Tracking System User Guide

Strategic Asset Tracking System User Guide Strategic Asset Tracking System User Guide Contents 1 Overview 2 Web Application 2.1 Logging In 2.2 Navigation 2.3 Assets 2.3.1 Favorites 2.3.3 Purchasing 2.3.4 User Fields 2.3.5 History 2.3.6 Import Data

More information

USER GUIDE CLOUDME FOR WD SENTINEL

USER GUIDE CLOUDME FOR WD SENTINEL USER GUIDE CLOUDME FOR WD SENTINEL Document 2013-11-17 Page 2 of 13 TABLE OF CONTENTS INTRODUCTION 2 Safe European Storage 2 How does this really work? 2 GETTING STARTED 3 Setting up an account 3 Setting

More information

Workshop on Android and Applications Development

Workshop on Android and Applications Development Workshop on Android and Applications Development Duration: 2 Days (8 hrs/day) Introduction: With over one billion devices activated, Android is an exciting space to make apps to help you communicate, organize,

More information

www.cathaybank.com Cathay Business Online Banking Quick Guide

www.cathaybank.com Cathay Business Online Banking Quick Guide www.cathaybank.com Cathay Business Online Banking Quick Guide Effective 06/2016 Disclaimer: The information and materials in these pages, including text, graphics, links, or other items are provided as

More information

User Guide. Copyright 2003 Networks Associates Technology, Inc. All Rights Reserved.

User Guide. Copyright 2003 Networks Associates Technology, Inc. All Rights Reserved. Copyright 2003 Networks Associates Technology, Inc. All Rights Reserved. Table of Contents Getting Started... 4 New Features... 4 System Requirements... 4 Configuring Microsoft Internet Explorer... 4 Configuring

More information

Avalanche Site Edition

Avalanche Site Edition Avalanche Site Edition Version 4.8 avse ug 48 20090325 Revised 03/20/2009 ii Copyright 2008 by Wavelink Corporation All rights reserved. Wavelink Corporation 6985 South Union Park Avenue, Suite 335 Midvale,

More information

Data Warehouse Troubleshooting Tips

Data Warehouse Troubleshooting Tips Table of Contents "Can't find the Admin layer "... 1 "Can't locate connection document "... 3 Column Headings are Missing after Copy/Paste... 5 Connection Error: ORA-01017: invalid username/password; logon

More information

Section 1: Requirements ( Beta Release on Phase 5)

Section 1: Requirements ( Beta Release on Phase 5) RUMActive Phase 2: Description and Requirements Professor: Amirhossein Chinaei Team Members: Charlie Castro Soto, Jose A. Abreu Delgado, José Francisco Rodríguez Zayas Project Description Web and Mobile

More information

MailTags 4. Quick Start Guide V: 4.0

MailTags 4. Quick Start Guide V: 4.0 MailTags 4 Quick Start Guide V: 4.0 Introductions What is MailTags? MailTags is the indispensable enhancement to Apple s Mail application to help you turn email chaos into email order. With MailTags you

More information

Results CRM 2012 User Manual

Results CRM 2012 User Manual Results CRM 2012 User Manual A Guide to Using Results CRM Standard, Results CRM Plus, & Results CRM Business Suite Table of Contents Installation Instructions... 1 Single User & Evaluation Installation

More information

Plesk 11 Manual. Fasthosts Customer Support

Plesk 11 Manual. Fasthosts Customer Support Fasthosts Customer Support Plesk 11 Manual This guide covers everything you need to know in order to get started with the Parallels Plesk 11 control panel. Contents Introduction... 3 Before you begin...

More information

Registry Tuner. Software Manual

Registry Tuner. Software Manual Registry Tuner Software Manual Table of Contents Introduction 1 System Requirements 2 Frequently Asked Questions 3 Using the Lavasoft Registry Tuner 5 Scan and Fix Registry Errors 7 Optimize Registry

More information

SECTION 5: Finalizing Your Workbook

SECTION 5: Finalizing Your Workbook SECTION 5: Finalizing Your Workbook In this section you will learn how to: Protect a workbook Protect a sheet Protect Excel files Unlock cells Use the document inspector Use the compatibility checker Mark

More information

NovaBACKUP Storage Server User Manual NovaStor / April 2013

NovaBACKUP Storage Server User Manual NovaStor / April 2013 NovaBACKUP Storage Server User Manual NovaStor / April 2013 2013 NovaStor, all rights reserved. All trademarks are the property of their respective owners. Features and specifications are subject to change

More information

FileMaker Server 13. FileMaker Server Help

FileMaker Server 13. FileMaker Server Help FileMaker Server 13 FileMaker Server Help 2010-2013 FileMaker, Inc. All Rights Reserved. FileMaker, Inc. 5201 Patrick Henry Drive Santa Clara, California 95054 FileMaker and Bento are trademarks of FileMaker,

More information

Drake Hosted User Guide

Drake Hosted User Guide Drake Hosted User Guide Last Revision Date: 11/23/2015 Support.DrakeSoftware.com (828) 524-8020 Drake Hosted User Guide Copyright The Drake Hosted User Guide, Drake Tax Software, and any other related

More information

SweetPea3R-200 User Guide Version 1.1

SweetPea3R-200 User Guide Version 1.1 SweetPea3R-200 User Guide Version 1.1 For safety and warranty information, please refer to the Quick Start Guide included in the box with your unit. Thank you for purchasing a SweetPea3. As this is a new

More information

What s New with Salesforce for Outlook?

What s New with Salesforce for Outlook? What s New with Salesforce for Outlook? Available in: Contact Manager, Group, Professional, Enterprise, Unlimited, and Developer Editions Salesforce for Outlook v2.1.2 New Supported Operating System We

More information

SAP Business One mobile app for Android

SAP Business One mobile app for Android User Guide SAP Business One mobile app 1.2.x for Android Document Version: 1.0 2016-03-25 Applicable Releases: SAP Business One 9.1 PL05 and later, SAP Business One 9.1 PL05, version for SAP HANA and later,

More information

Stellar Phoenix Exchange Server Backup

Stellar Phoenix Exchange Server Backup Stellar Phoenix Exchange Server Backup Version 1.0 Installation Guide Introduction This is the first release of Stellar Phoenix Exchange Server Backup tool documentation. The contents will be updated periodically

More information

Software Requirements Specification For Real Estate Web Site

Software Requirements Specification For Real Estate Web Site Software Requirements Specification For Real Estate Web Site Brent Cross 7 February 2011 Page 1 Table of Contents 1. Introduction...3 1.1. Purpose...3 1.2. Scope...3 1.3. Definitions, Acronyms, and Abbreviations...3

More information

Basic Website Creation. General Information about Websites

Basic Website Creation. General Information about Websites Basic Website Creation General Information about Websites Before you start creating your website you should get a general understanding of how the Internet works. This will help you understand what goes

More information

Network Licensing. White Paper 0-15Apr014ks(WP02_Network) Network Licensing with the CRYPTO-BOX. White Paper

Network Licensing. White Paper 0-15Apr014ks(WP02_Network) Network Licensing with the CRYPTO-BOX. White Paper WP2 Subject: with the CRYPTO-BOX Version: Smarx OS PPK 5.90 and higher 0-15Apr014ks(WP02_Network).odt Last Update: 28 April 2014 Target Operating Systems: Windows 8/7/Vista (32 & 64 bit), XP, Linux, OS

More information

Carry it Easy +Plus Bio. User Guide

Carry it Easy +Plus Bio. User Guide Carry it Easy +Plus Bio User Guide User Manual Version 3.0 2004-2006 CoSoSys SRL Carry it Easy +Plus Bio User Manual Table of Contents Table of Contents...I 1. Introduction...1 2. System Requirements...2

More information

The full setup includes the server itself, the server control panel, Firebird Database Server, and three sample applications with source code.

The full setup includes the server itself, the server control panel, Firebird Database Server, and three sample applications with source code. Content Introduction... 2 Data Access Server Control Panel... 2 Running the Sample Client Applications... 4 Sample Applications Code... 7 Server Side Objects... 8 Sample Usage of Server Side Objects...

More information

User Manual for Web. Help Desk Authority 9.0

User Manual for Web. Help Desk Authority 9.0 User Manual for Web Help Desk Authority 9.0 2011ScriptLogic Corporation ALL RIGHTS RESERVED. ScriptLogic, the ScriptLogic logo and Point,Click,Done! are trademarks and registered trademarks of ScriptLogic

More information

TANDBERG MANAGEMENT SUITE 10.0

TANDBERG MANAGEMENT SUITE 10.0 TANDBERG MANAGEMENT SUITE 10.0 Installation Manual Getting Started D12786 Rev.16 This document is not to be reproduced in whole or in part without permission in writing from: Contents INTRODUCTION 3 REQUIREMENTS

More information

Carry it Easy. User Guide

Carry it Easy. User Guide Carry it Easy User Guide User Manual Version 3.2 2004-2010 CoSoSys Ltd. Carry it Easy User Manual Table of Contents Table of Contents... I 1. Introduction... 1 2. System Requirements... 1 3. Installation...

More information

The Comprehensive Guide to Using Syncless

The Comprehensive Guide to Using Syncless The Comprehensive Guide to Using Syncless Table of Contents i.......preface 1. Welcome to Syncless... 1 1.1. Why Use Syncless?... 2 1.1.1. N-way Synchronization... 2 1.1.2. Seamless Synchronization...

More information

ultimo theme Update Guide Copyright 2012-2013 Infortis All rights reserved

ultimo theme Update Guide Copyright 2012-2013 Infortis All rights reserved ultimo theme Update Guide Copyright 2012-2013 Infortis All rights reserved 1 1. Update Before you start updating, please refer to 2. Important changes to check if there are any additional instructions

More information

Evaluation of Xamarin Forms for MultiPlatform Mobile Application Development

Evaluation of Xamarin Forms for MultiPlatform Mobile Application Development Grand Valley State University ScholarWorks@GVSU Technical Library School of Computing and Information Systems 2016 Evaluation of Xamarin Forms for MultiPlatform Mobile Application Development Amer A. Radi

More information

FileMaker Server 11. FileMaker Server Help

FileMaker Server 11. FileMaker Server Help FileMaker Server 11 FileMaker Server Help 2010 FileMaker, Inc. All Rights Reserved. FileMaker, Inc. 5201 Patrick Henry Drive Santa Clara, California 95054 FileMaker is a trademark of FileMaker, Inc. registered

More information

Create a GAME PERFORMANCE Portfolio with Microsoft Word

Create a GAME PERFORMANCE Portfolio with Microsoft Word Create a GAME PERFORMANCE Portfolio with Microsoft Word Planning A good place to start is on paper. Get a sheet of blank paper and just use a pencil to indicate where the content is going to be positioned

More information

Providing Patch Management With N-central. Version 7.1

Providing Patch Management With N-central. Version 7.1 Providing Patch Management With N-central Version 7.1 Contents Patch Management 3 Introduction 3 Monitoring for Missing Patches 3 Setting up Patch Management in N-central 4 Adding a WSUS Server to N-central

More information

quick start guide A Quick Start Guide inflow Support GET STARTED WITH INFLOW

quick start guide A Quick Start Guide inflow Support GET STARTED WITH INFLOW GET STARTED WITH INFLOW quick start guide Welcome to the inflow Community! This quick-start guide includes all the important stuff to get you tracking your inventory before you know it! Just follow along

More information

Connecting Software Connect Bridge - Mobile CRM Android User Manual

Connecting Software Connect Bridge - Mobile CRM Android User Manual Connect Bridge - Mobile CRM Android User Manual Summary This document describes the Android app Mobile CRM, its functionality and features available. The document is intended for end users as user manual

More information

Dell OpenManage Mobile Version 1.4 User s Guide (Android)

Dell OpenManage Mobile Version 1.4 User s Guide (Android) Dell OpenManage Mobile Version 1.4 User s Guide (Android) Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION

More information

USER GUIDE CLOUDME FOR WD SENTINEL

USER GUIDE CLOUDME FOR WD SENTINEL USER GUIDE CLOUDME FOR WD SENTINEL Page 2 of 18 TABLE OF CONTENTS INTRODUCTION 3 Safe European Storage How does this really work? 3 3 GETTING STARTED 4 Setting up an account Setting up a company account

More information

Online Sharing User Manual

Online Sharing User Manual Online Sharing User Manual June 13, 2007 If discrepancies between this document and Online Sharing are discovered, please contact backupfeedback@verizon.net. Copyrights and Proprietary Notices The information

More information

EZblue BusinessServer The All - In - One Server For Your Home And Business

EZblue BusinessServer The All - In - One Server For Your Home And Business EZblue BusinessServer The All - In - One Server For Your Home And Business Quick Start Guide Version 3.11 1 2 3 EZblue Server Overview EZblue Server Installation EZblue Server Configuration 4 EZblue Magellan

More information

Contents 1. Overview...1 2. Structure...3 3. Connection and Installation...6 4. How to use...9

Contents 1. Overview...1 2. Structure...3 3. Connection and Installation...6 4. How to use...9 Contents 1. Overview...1 1.1 Product introduction...1 1.2 Parameters...3 1.3 Features...3 1.4 Accessories...3 2. Structure...3 2.1 ipad protective casing...4 2.2 DBScar adapter...5 3. Connection and Installation...6

More information

City of Dallas. WASP MOBILE ASSET Professional Edition Version 6.3 STEP-BY-STEP GUIDE

City of Dallas. WASP MOBILE ASSET Professional Edition Version 6.3 STEP-BY-STEP GUIDE City of Dallas WASP MOBILE ASSET Professional Edition Version 6.3 STEP-BY-STEP GUIDE Office of Emergency Management Revised July 3, 2013 Table of Contents ENTERING NEW EQUIPMENT... 1 PRINTING LABELS...

More information

Quareo ICM Server Software

Quareo ICM Server Software The Quareo Infrastructure Configuration Manager (ICM) is a server software application designed to document and administer both passive and active network connectivity infrastructure. ICM enables management

More information

WIRELESS TRAINING SOLUTIONS. by vlogic, Inc. L a b 0.3 Remote Access Labs

WIRELESS TRAINING SOLUTIONS. by vlogic, Inc. L a b 0.3 Remote Access Labs WIRELESS TRAINING SOLUTIONS by vlogic, Inc L a b 0.3 Remote Access Labs WIRELESS TRAINING SOLUTIONS Hands-on Workshop and Lab Guide Table of Contents Connecting to the Wireless Training Solutions Network

More information

Table of Contents. Use. Troubleshooting. Setup. Welcome. 11 How to arm/disarm system/camera(s) 19 Sync Module setup issues. 3 Installing the Blink app

Table of Contents. Use. Troubleshooting. Setup. Welcome. 11 How to arm/disarm system/camera(s) 19 Sync Module setup issues. 3 Installing the Blink app User Guide Table of Contents Welcome Setup Use Troubleshooting 2 What s in the box 2 What you need 3 Installing the Blink app 4 Setting up the Sync Module 5 Connecting the Sync Module to Your Wi-Fi 7 Adding

More information

Log Analyzer Reference

Log Analyzer Reference IceWarp Unified Communications Log Analyzer Reference Version 10.4 Printed on 27 February, 2012 Contents Log Analyzer 1 Quick Start... 2 Required Steps... 2 Optional Steps... 3 Advanced Configuration...

More information

FileMaker Server 14. FileMaker Server Help

FileMaker Server 14. FileMaker Server Help FileMaker Server 14 FileMaker Server Help 2007 2015 FileMaker, Inc. All Rights Reserved. FileMaker, Inc. 5201 Patrick Henry Drive Santa Clara, California 95054 FileMaker and FileMaker Go are trademarks

More information

White Paper. Managed IT Services as a Business Solution

White Paper. Managed IT Services as a Business Solution White Paper Managed IT Services as a Business Solution 1 TABLE OF CONTENTS 2 Introduction... 2 3 The Need for Expert IT Management... 3 4 Managed Services Explained... 4 5 Managed Services: Key Benefits...

More information

Personal Financial Manager (PFM) FAQ s

Personal Financial Manager (PFM) FAQ s and Present Personal Financial Manager (PFM) FAQ s Watch a Money Desktop Video at http://www.youtube.com/watch?v=dya5o_6ag7c Q: What is PFM? A: Enhanced Online Banking. PFM is an easy way to track spending,

More information

White Paper. Anywhere, Any Device File Access with IT in Control. Enterprise File Serving 2.0

White Paper. Anywhere, Any Device File Access with IT in Control. Enterprise File Serving 2.0 White Paper Enterprise File Serving 2.0 Anywhere, Any Device File Access with IT in Control Like it or not, cloud- based file sharing services have opened up a new world of mobile file access and collaborative

More information

Support Documentation

Support Documentation Support Documentation WP-Live-Chat-Support 2/5/2014 This document is here to help WordPress Users and Developers Install and Troubleshoot WP-Live- Chat-Support Contents General Info Before you begin...

More information

How To Install An Aneka Cloud On A Windows 7 Computer (For Free)

How To Install An Aneka Cloud On A Windows 7 Computer (For Free) MANJRASOFT PTY LTD Aneka 3.0 Manjrasoft 5/13/2013 This document describes in detail the steps involved in installing and configuring an Aneka Cloud. It covers the prerequisites for the installation, the

More information

Course Scheduling Support System

Course Scheduling Support System Course Scheduling Support System Roy Levow, Jawad Khan, and Sam Hsu Department of Computer Science and Engineering, Florida Atlantic University Boca Raton, FL 33431 {levow, jkhan, samh}@fau.edu Abstract

More information

Mechanics Bank Mobile Banking Mobile Finance Manager (MFM) Application Palm Treo Installation

Mechanics Bank Mobile Banking Mobile Finance Manager (MFM) Application Palm Treo Installation Mechanics Bank Mobile Banking Mobile Finance Manager (MFM) Application Palm Treo Installation Thank you for your interest in Mechanics Bank Mobile Banking. This guide will help you get started with Mechanics

More information

EZblue BusinessServer The All - In - One Server For Your Home And Business

EZblue BusinessServer The All - In - One Server For Your Home And Business EZblue BusinessServer The All - In - One Server For Your Home And Business Quick Start Guide Version 3.8 1 2 3 EZblue Server Overview EZblue Server Installation EZblue Server Configuration 4 EZblue Magellan

More information

LICENSE4J LICENSE MANAGER USER GUIDE

LICENSE4J LICENSE MANAGER USER GUIDE LICENSE4J LICENSE MANAGER USER GUIDE VERSION 4.5.5 LICENSE4J www.license4j.com Table of Contents Getting Started... 4 Managing Products... 6 Create Product... 6 Edit Product... 7 Refresh, Delete Product...

More information

SageCRM 6.1. What s New Guide

SageCRM 6.1. What s New Guide SageCRM 6.1 What s New Guide Copyright 2007 Sage Technologies Limited, publisher of this work. All rights reserved. No part of this documentation may be copied, photocopied, reproduced, translated, microfilmed,

More information

Online Backup Client User Manual

Online Backup Client User Manual Online Backup Client User Manual Software version 3.21 For Linux distributions January 2011 Version 2.0 Disclaimer This document is compiled with the greatest possible care. However, errors might have

More information

Attix5 Pro Server Edition

Attix5 Pro Server Edition Attix5 Pro Server Edition V7.0.2 User Manual for Mac OS X Your guide to protecting data with Attix5 Pro Server Edition. Copyright notice and proprietary information All rights reserved. Attix5, 2013 Trademarks

More information

How To Use Senior Systems Cloud Services

How To Use Senior Systems Cloud Services Senior Systems Cloud Services In this guide... Senior Systems Cloud Services 1 Cloud Services User Guide 2 Working In Your Cloud Environment 3 Cloud Profile Management Tool 6 How To Save Files 8 How To

More information

IceWarp to IceWarp Server Migration

IceWarp to IceWarp Server Migration IceWarp to IceWarp Server Migration Registered Trademarks iphone, ipad, Mac, OS X are trademarks of Apple Inc., registered in the U.S. and other countries. Microsoft, Windows, Outlook and Windows Phone

More information

LEVEL 3 SM XPRESSMEET SOLUTIONS

LEVEL 3 SM XPRESSMEET SOLUTIONS LEVEL 3 SM XPRESSMEET SOLUTIONS USER GUIDE VERSION 2015 TABLE OF CONTENTS Level 3 XpressMeet Calendar...3 Level 3 SM XpressMeet Outlook Add-In...3 Overview...3 Features...3 Download and Installation Instructions...

More information

ABB solar inverters. User s manual ABB Remote monitoring portal

ABB solar inverters. User s manual ABB Remote monitoring portal ABB solar inverters User s manual ABB Remote monitoring portal List of related manuals Title ABB Remote monitoring portal User s manual NETA-01 Ethernet adapter module User s manual Code (English) 3AUA0000098904

More information

MALWAREBYTES PLUGIN DOCUMENTATION

MALWAREBYTES PLUGIN DOCUMENTATION Contents Requirements... 2 Installation Scenarios... 2 Malwarebytes 2.xx or 1.75 is already deployed.... 2 Install / Update Malwarebytes Plugin... 3 Configuring Malwarebytes Plugin... 5 About the Screens...

More information

Suite. How to Use GrandMaster Suite. Exporting with ODBC

Suite. How to Use GrandMaster Suite. Exporting with ODBC Suite How to Use GrandMaster Suite Exporting with ODBC This page intentionally left blank ODBC Export 3 Table of Contents: HOW TO USE GRANDMASTER SUITE - EXPORTING WITH ODBC...4 OVERVIEW...4 WHAT IS ODBC?...

More information

Table of Contents. Part I Welcome. Part II Introduction. Part III Getting Started. Part IV The User Interface. Part V Quick Start Tutorials

Table of Contents. Part I Welcome. Part II Introduction. Part III Getting Started. Part IV The User Interface. Part V Quick Start Tutorials Contents I Table of Contents Part I Welcome 5 Part II Introduction 5 1 Overview... 5 2 Product... Levels 5 3 Technical... Support 6 4 Copyright... 7 Part III Getting Started 7 1 Installation... 7 2 Register...

More information

QUICK START GUIDE CONNECTEDBACKUP. Connected Backup Business-Class Backup & Data

QUICK START GUIDE CONNECTEDBACKUP. Connected Backup Business-Class Backup & Data QUICK START GUIDE CONNECTEDBACKUP Connected Backup Business-Class Backup & Data Welcome to Connected Backup This Quick Start Guide is a brief outline for getting your new Connected Backup services up and

More information

NHSmail mobile configuration guide NotifySync V4.7 for Blackberry

NHSmail mobile configuration guide NotifySync V4.7 for Blackberry Only devices running NotifySync version 4.7 support encryption at rest NHSmail mobile configuration guide NotifySync V4.7 for Blackberry Version: V.4 Date: March 2011 THIS INFORMATION IS FOR NHS STAFF

More information

Zipit Chat. Functional Specification / User Manual

Zipit Chat. Functional Specification / User Manual Zipit Chat Functional Specification / User Manual 1 Table of Contents 1. Zipit Chat Overview... 4 How to download... 4 Supported version... 4 2. Functionalities... 4 Get Started... 4 Login... 7 Payment

More information

Release Notes. Contents. Release Purpose. Platform Compatibility. Windows XP and Internet Explorer 8 Update

Release Notes. Contents. Release Purpose. Platform Compatibility. Windows XP and Internet Explorer 8 Update Secure Remote Access Dell SonicWALL SRA 7.5.0.12 Contents Release Purpose... 1 Platform Compatibility... 1 Licensing on the Dell SonicWALL SRA Appliances and Virtual Appliance... 2 Important Differences

More information

Brother Automatic E-Mail Printing OPERATION MANUAL

Brother Automatic E-Mail Printing OPERATION MANUAL Brother Automatic E-Mail Printing OPERATION MANUAL Copyright Brother 1999 No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher. The

More information

NovaBACKUP. Storage Server. NovaStor / May 2011

NovaBACKUP. Storage Server. NovaStor / May 2011 NovaBACKUP Storage Server NovaStor / May 2011 2011 NovaStor, all rights reserved. All trademarks are the property of their respective owners. Features and specifications are subject to change without notice.

More information

Deltek Touch Time & Expense for Vision 1.3. Release Notes

Deltek Touch Time & Expense for Vision 1.3. Release Notes Deltek Touch Time & Expense for Vision 1.3 Release Notes June 25, 2014 While Deltek has attempted to verify that the information in this document is accurate and complete, some typographical or technical

More information