MICROSOFT DYNAMICS NAVISION

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1 MICROSOFT DYNAMICS NAVISION RMI PROVIDING AN END-TO-END SOLUTION FOR THE EQUIPMENT RENTAL, SALES, AND SERVICE INDUSTRIES Key Benefits One fully integrated Microsoft Windows system that handles the sales, rental, delivery, service, marketing and accounting functions. Complete customizations and personalization of all screens and reports. Open Source Code. Easy access to decision driving information About RMI Rental Management, Inc. (RMI) was formed to deliver complete management accounting solutions for small to mid-market companies throughout North America. Paul R. Chapdelaine founded RMI Corporation in In 1990 RMI released RMI ADVANTAGE for sales to other rental businesses. Since that time hundreds of companies have selected RMI ADVANTAGE as an end-toend solution for their business. Our clients range from small to mid-size to large corporations and include private and public Corporations within the Equipment Rental, Sales and Service Industry, Distribution Industry, Construction Industry, Storage Container Industry, and Portable Restroom Industry, as well as Professional Service Firms. RMI is a member of the prestigious Microsoft Presidents Club, one of the most sought after partner recognitions within Microsoft, which recognizes the upper echelon of its Partners for their exceptional sales and customer addition efforts. With the combined strength of Microsoft Dynamics - Navision Software and RMI Corporation s knowledge of the Rental Industry, we are now equipped to focus on the specific needs of the Rental, Sales and Service Industry better than ever before. RMI ADVANTAGE RMI ADVANTAGE is the only totally integrated Enterprise Rental, Sales and Service Solution for the rental industry. RMI ADVANTAGE simplifies your business operation by eliminating multiple disparate systems. You enter data once and it is available to everyone authorized to access the data. As an enterprise solution, business transactions update the entire system instantaneously, providing timely data for emerging business opportunity decisions. Where are your assets located? What is their availability for rental or sale? When can they be scheduled for delivery or pickup? RMI ADVANTAGE provides instant access to this vital information, simplifies day-to-day operations, improves customer service, and drives more revenue. Every business revolves around its customers and happy customers are important keys to growth and success. Whether you re simply answering a question, transacting a rental order or sale, or scheduling maintenance, your customers experience will be timely, efficient, and accurate. RMI ADVANTAGE is easy to customize and simple to use and maintain. With its open development environment and feature rich application areas, RMI ADVANTAGE makes it easy to speed up decision making, so you can respond more rapidly to new competitive challenges and seize new market opportunities. RMI ADVANTAGE lets your employees quickly and easily click their way to details on everything from production schedules and inventory levels, to sales orders and marketing campaigns, all in one single secure database. Information entered into the database in one application area is simultaneously available for use in other application areas, so you RMI Corporations. MICROSOFT DYNAMICS NAVISION 1

2 can optimize business processes and leverage corporate knowledge. You, not your business management solution, make your business successful, but choosing the right solution can mean increasing the scope of your business opportunities and rapidly growing your business. RMI ADVANTAGE empowers you to do more with your business information, so you can reach an even higher level of business success. With RMI ADVANTAGE we take care of the technology, so you can take care of business. Rental & Leasing Management Products Users identify their rental product offering in the Rental & Leasing Product table. Rental Products can be mapped to Fixed Assets, Inventory Items, and Resources or may simply point to a G/L account in which you wish to record rental revenue. Complete Rental Product Statistics are maintained and instantly updated with each transaction. Rental Product History/Trendscape is available by day, week, month, quarter or year with full "Drilldown" capability to underlying source records. Deal Codes A Rental & Leasing Deal code combines the Rental or Leasing Period, Price Period and Billing Period logic into a single, easy to use Deal Code. Users can create a table of Rental Deals identifying the billing logic to be used on various types of rental orders. Use of Rental Deal codes makes data entry quick and easy. Rental & Leasing Periods Users can create an unlimited number of "standard" Rental & Leasing Periods to meet their business requirements. Typical Rental Periods are Day, Week or Month. However, users can establish multiple definitions of a Rental & Leasing Period (e.g. Full Month, 28-Day Month, 30-Day Month, etc.) or any other rental period they wish. Rental & leasing Prices Users can establish Rental Price Tables for every Deal Code used in the system. Pricing can be mapped to customer-specific discounts and/or price tables. Departments and Locations Inventory Control for your Rental Fleet, as well as Inventory Held for Sale, can be tracked by multiple Departments and/or Locations. Profitability by Department/Location can be tracked with full P&L reporting by Department/Location. RMI ADVANTAGE offers Multi-Location Equipment Tracking functionality. Future looking product availability is location sensitive. Users have the tools necessary to manage their rental fleet over multiple equipment storage locations. Quotes/Reservations/Orders Quotes can be generated and sent to prospective customers via fax and/or , as well as being printed to mail in the more traditional manner. Quotes can be automatically converted to a Reservation and/or Order. The system allows users to assign "Reason Codes" to lost quotes so that lost business opportunities can be analyzed and corrected. Order Documents Order Documents produced by the system include: Quotes, Reservations, Rental Contracts, Invoices, Credit Memos, Delivery Tickets and Pickup Tickets. All documents can not only be printed to local and remote printers, but also ed and/or faxed directly from the user's workstation. RMI ADVANTAGE is completely integrated with Microsoft Office. It can also easily link with other Microsoft products. For example, Delivery Tickets and/or Service Schedules can include maps that are produced by Microsoft MapPoint. Maps can be displayed on screen or printed with Delivery and/or Pickup tickets. The system produces a "Master Map" showing all locations to be serviced, along with individual maps showing details for one to three miles around each location. RMI Corporation. MICROSOFT DYNAMICS NAVISION 2

3 Order Service Scheduling and Dispatching RMI ADVANTAGE offers complete Order Service Scheduling and Dispatching functionality. Equipment on a rental order can be scheduled for repetitive service. A Dispatching function is now available to help manage the order servicing process. Order Status Table Users can identify the various stages of Order Progress for which they wish to track a rental order. The Order Status Table makes it possible for Customer Service Reps to know the exact status of a rental order without having to leave their desk or call down to Operations to find out the status of an order. Delivery Ticket Date/Time Stamp Users can see the exact date and time that a Delivery Ticket was printed for an order. Automatic Date/Time status update allows Operations to confirm that they have the latest/greatest equipment requirements when staging an order. Operations Operations tracking steps can be added to the order record allowing users to track the progress of an order from quote, to reservation, to order, to equipment staging, to in-transit and anything in between. Customer Service can then check on the status of an order prior to making changes. Rental and Sales Transactions on a single order A rental order may also include sales of inventory items, as well as services. Rental Products may contain "popup" notes that remind the user to ask for add on sales when appropriate. Bill-to and/or Ship-to locations can be different from the actual Customer location For example, you can rent a trailer to a local Wal- Mart Store to be delivered to a temporary storage yard and have invoices generated to Wal-Mart Corporate in Arkansas. Another example is that you can rent medical equipment to a patient and have invoices sent directly to the insurance carrier. Line item sales tax capability The sales tax rate or jurisdiction can be different for each line item on an order. Rental sales tax reporting can be separated from sales related transactions, if necessary. Extensive Order Note Capability Notes can be setup to automatically appear on specified rental documents (Quotes, Reservations, Orders, Invoices, Delivery Tickets and Pickup Tickets). Users can also add notes to each order and line with specific printing instructions. Multiple and Unlimited methods of depreciation Users can setup and use as many sets of depreciation books as needed in their business. GAAP or Book method of Depreciation is recorded through to G/L, whereas other methods are recorded in memo form only. Asset tracking includes complete maintenance history and cost, as well as the ability to track insurance coverage on specific pieces of equipment. Bar Code Support RMI ADVANTAGE supports bar coding. Bar code product labels can be produced through the system. Bar codes can be printed on order documents such as Delivery Tickets and Pickup Tickets. Shipping and receiving transactions can be scanned and transferred into the system. Kits / Package Rental Products RMI ADVANTAGE includes Kits that allow users to put together Package Deals of equipment for rent. Revenue is allocated to each component product included in the kit on a percentage of total revenue basis. Users can modify a kit to accommodate order specific requirements without affecting the standard kit package. Using Kits makes data entry of large orders fast and easy. Sale of New or Used Equipment RMI ADVANTAGE supports sale of new or used Rental Assets. The system automatically calculates Gain/Loss on the Sale of a Rental Assets. Users can opt for Gross or Net Booking of Sale transactions involving Rental Assets. RMI Corporation. MICROSOFT DYNAMICS NAVISION 3

4 Jobs Successful job management requires an up-todate overview, detailed planning and the ability to carry out follow-up analysis based on objective data. The Jobs application area enables detailed accounting and planning for all costs and billings for a project or job. First of all, automated billing prevents costs from going unbilled. Secondly, integration with other application areas ensures that costs are posted to the relevant application areas. This also reduces the amount of detail you must maintain in the General Ledger. Finally, budgets and estimates allow you to make detailed costing plans and better analyze your profitability. Prevent Costs from Going Unbilled Microsoft Project Management enables you to organize your job management in detail. You can use Jobs for general registration and invoicing of work in process. As costs are incurred on a job, the program automatically records them in the job ledger and posts them to relevant accounts in other areas of the application (such as accounts payable for the vendor). Billing is then automatic for all costs that are chargeable, thus preventing costs from going unbilled. You can use Jobs for traditional construction-job costing or for service-oriented time tracking and billing. Maximize Job Efficiency The Jobs application area enables you to plan precisely and to execute usage-value analysis, and follow-ups on projects, quotes, invoicing, costing and registration of actual consumption. You can also organize budgets and estimates into sub-activities called phases, tasks and steps in order to extract important information about the long-term profitability of different aspects of jobs the company is performing. By linking actual usage and sales to the phases, tasks and steps of the budget, you can compare the same activities across several different jobs. There are no limitations to the number of subdivisions that you can make. Financial management To get ahead and stay in front, you need a business solution that helps you identify and respond quickly to new revenue opportunities. With RMI ADVANTAGE you will know the status of your business at any given moment. Business and financial information is always up-to-date and integrated with all of your sales and marketing information so you can easily view the specific information you need to make informed decisions. RMI ADVANTAGE makes it easy to spot trends and gain insight into your business activities, enabling you to capitalize on your knowledge and unearth new business opportunities that might have otherwise been difficult to spot. You can automate many of your financial practices and procedures according to your needs, so you define the level of control that you want. From integrating payment information with purchase data, to complete drill down and filtering capabilities, RMI ADVANTAGE provides clear visibility for all your financial transactions. Budgets or estimates can be created that include inventory items, resources and other expenses. You can include as much detail as you need, and you can copy details from other budgets or estimates. Actual usage and sales can be linked directly to individual budget lines for comparison with the estimated costs and sales prices. RMI Corporation. MICROSOFT DYNAMICS NAVISION 4

5 Distribution To move ahead of the competition, you need to keep your customers satisfied, and you cannot do this without an efficient and flexible distribution system. RMI ADVANTAGE gives you the power to act more responsively to your customers demands, improve your customer service and reduce your inventory and distribution costs. With our advanced warehousing functionality you can reduce costs and increase efficiency in your warehouse. RMI ADVANTAGE also helps you to increase and maintain the accuracy of your inventory data with features such as item tracking and an Automated Data Capture System (ADCS). From your warehouse layout, to picking methods, to shipping, RMI ADVANTAGE will increase the efficiency of your distribution processes. When your customers know that all your distribution resources are geared toward serving their needs, you become more than just today s supplier of goods; you become a long-term partner. Customer Relationship Management RMI ADVANTAGE CRM is a business strategy that helps you increase your profits by putting customers needs at the center of your organization. The level of success achieved with your CRM solution will directly correspond to the degree in which your organization embraces it. Sales and Marketing RMI ADVANTAGE gives you complete and accurate information so you can focus your interactions on preferred customer segments. Good sales and marketing practices are all about making the right decisions at the right time, and to make better business decisions, you need to stay focused and be in control of all your marketing and sales efforts. RMI ADVANTAGE helps you make smarter decisions faster based on accurate information about every contact. With a precise overview of your contact information right at your fingertips, you can become more efficient and increase your employees and customers satisfaction. Sales and Marketing delivers the right CRM solution so you can get the job done better and faster. Service Management With Microsoft Service Management, you maintain tighter controls on your inventory. Your operations are more cost-effective because you re always up-todate and well-informed as to the current status of your inventory. And you re free to make more costeffective decisions. For example, you can see if two differently priced spare parts in your inventory perform the same function, and if so, eliminate the more expensive one. You are able to pinpoint out-of-date, defective, undependable and unnecessarily expensive spare parts and service items in your portfolio. More importantly, you can identify your most cost-effective spare parts and service items at a glance, as well as the hidden spare parts and service items that may be adding unnecessary costs to your operations. You can identify service requirements in advance, and your dispatchers and technicians can have accurate and up-to-date information on future demand. This means you re better equipped to deal with customer needs. What s more, you can pinpoint problem areas. And, the faster you identify problems, the faster you can resolve them. The overall efficiency of your organization increases because your employees have the tools they need to respond quickly to problems. More importantly, they have the power to prevent them from recurring. E-Business RMI ADVANTAGE supports Internet-based features such as Microsoft Dynamics - User Portal, Microsoft Dynamics Navision Commerce Gateway and Microsoft Dynamics Navision Commerce Portal. User Portal, based on the Microsoft Digital Dashboard, increases employee productivity by integrating all your company resources into a single browser-based interface. Commerce Gateway and Commerce Portal let you leverage the power of the Internet to streamline your commercial interactions with vendors and customers. RMI Corporation. MICROSOFT DYNAMICS NAVISION 5

6 Additional Features Advanced Dimensions RMI ADVANTAGE makes it easier to filter and sort ledger data. With this feature, you can attribute an unlimited number of characteristics, such as regions, periods or departments, to use in transactions in all ledgers. The application area allows you to set up rules for how to combine dimensions and dimension values. You can also control the use of dimensions to make the dimensions-based output more valuable. Dimension rules for prioritizing default values and analysis views can also be set up to fit specific business needs. Multiple currencies Companies engaged in cross-border business operations need to manage multiple currencies in all their operations. With RMI ADVANTAGE, you can easily set up and maintain multiple currencies throughout the solution for a variety of application areas, including payables and receivables, general ledger reports, bank accounts and resource/inventory items. For example, a company can issue an invoice in one currency and accept payment for that invoice in a different currency. You can also conduct all of your business in one currency and create reports in another. Manufacturing RMI ADVANTAGE Manufacturing supports the implementation of world-class manufacturing philosophies. The solution includes functionality to effectively manage your manufacturing processes including production orders, bills of material, supply planning and capacity requirements planning. Respond Quickly to Customer Changes and Questions Being able to respond quickly to customer changes and questions gives you a competitive advantage. Order promising gives you the ability to promise your customers a reliable delivery date immediately, on request. order. Orders can be modified at any point in the production cycle. Multilevel production orders improve coordination of made-to-order requests, and simplify the implementation of make-or-buy decisions. Multidimensional tracking allows you to respond instantly to customer inquiries about order status. Access tracking to the dispatch list allows the shop floor manager to determine which customers would be affected if you moved a job. System Management The system management application allows you to set up and define activities within the RMI ADVANTAGE database. Customized menus and windows can be assigned for specific users so that each user only has access to the functionality he/she needs for his or her job. In addition, access rights for subsidiaries and users can be defined and controlled by an administrator. Navision Developer s Toolkit Microsoft Dynamics Navision Developer s Toolkit has been designed to support RMI ADVANTAGE partners with the best, most efficient and integrated tool for analyzing and upgrading customer and addon solutions. The Toolkit integrates the best practices of the compare tool, the merge tool and the impulse workbench into one single tool. The Toolkit was designed for ease-of-use in order to secure high quality and efficiency during the upgrade process. The Toolkit supports the object structure of RMI ADVANTAGE and takes advantage of this knowledge during the diagnostic, development and implementation phases. For more information To learn more about RMI ADVANTAGE, please call Tom Marshello at ext. 625 or visit With RMI ADVANTAGE Manufacturing, rush orders can be planned immediately from the sales RMI Corporation. MICROSOFT DYNAMICS NAVISION 6

7 Key Features APPLICATION WIDE RMI ADVANTAGE GENERAL LEDGER SALES & RECEIVABLES CASH MANAGER RELATIONSHIP MANAGEMENT PURCHASE & PAYABLES Description Flow Fields and Lookup Buttons Flexible Accounting Periods Navigate function to locate all entries related to the same posting Transaction traceability Security and Business Rules RMI ADVANTAGE RMI ADVANTAGE Service & Dispatch RMI ADVANTAGE Meters & Construction RMI ADVANTAGE Cash Drawer and Credit Card Processing RMI ADVANTAGE Bar Code RMI ADVANTAGE Commissions General Ledger, Accounts Receivables and Accounts Payable fully integrated with other RMI ADVANTAGE application areas Easy to maintain Chart of Accounts General Journal templates Budgets Business Rules Account Schedules built-in reporting Consolidation Sales Tax Analysis Views Change Log Basic Receivables Sales Invoicing Sales Invoice Discounts Sales Order Management Alternative-Ship-To Addresses Shipping Agents (Control your distribution by relating shipping agents to the services they offer.) Sales Return Order Management Calendars Sales Line Discounting Sales Line Pricing Bank Account Management Check Writing Bank Reconciliation Electronic Payments (ACH) Contact Management Contact Classification Outlook Integration Basic Payables Purchase Invoicing Purchase Order Management Purchase Invoice Discounts Requisition Management Alternative Order Addresses Purchase Return Order Management Purchase Line Discounting RMI Corporation. MICROSOFT DYNAMICS NAVISION 7

8 Key Features INVENTORY DIMENSIONS MULTICURRENCY FIXED ASSETS Description Purchase Line Pricing Drop Shipments Multiple Locations Stock keeping Units Alternative vendors Bill of materials Location Transfers Item Tracking Item Charges (Improve cost control by including the value of additional cost components to the unit cost or unit price of an item. For example, such cost components could be freight or insurance.) Item Substitutions (Offer alternative items when: out of stock and offer cheaper alternatives with a higher profit margin.) Item cross reference (Identify what your customers want by cross-referencing any customer code, internal code, or vendor code.) Nonstock Items (Provide customers requesting nonstock items: Immediate quotes, nonstock item numbers automatically created, orders for nonstock items processed in the same way as for stock items.) Cycle Counting Bin Put Away Warehouse Receipt Pick Warehouse Shipment Flexible Dimensions Dimension Hierarchies Dimension Rules Budget by Dimension Dimensions Input Dimensions on all G/L Entries Analysis Views Reporting by Dimensions Trade in Multiple Currencies Flexible Currency Management Exchange Rates Additional Reporting Currency Euro Conversion Tool Flexible definition and grouping of assets Unlimited number of Depreciation Books Choice of Standard or Custom depreciation method Statistics for every book Maintenance information Insurance information Allocation of Periodic Depreciation Reclassification of Fixed Assets Separation and Partial Disposal of a Fixed Asset Report and Simulated Report Facilities Maintenance RMI Corporation. MICROSOFT DYNAMICS NAVISION 8

9 Key Features MULTIPLE LOCATIONS AND RESPONSIBILITY CENTERS SALES LINE DISCOUNTING RESOURCES JOB COSTING HR/PAYROLL SERVICE ITEM MANAGEMENT SERVICE PRICE MANAGEMENT Description Handle inventory in more than one location (for example, warehouses in Atlanta, New York and Los Angeles) from one database to: o Gain a complete real-time business overview. o Create cost and profit centers. Set up specific sales prices and line discounts for individual customers Manage general sales prices and line discounts for groups of customers or all of your customers Apply pricing to specific items and/or groups of items Base sales prices and sales line discounts on a monetary value or a discount percentage Manage sales prices and sales line discounts by period of validity Set up sales prices and sales line discounts for one occurrence or as a recurring agreement Trace how a sales price or a sales line discount was calculated Basic Resources Capacity Management Multiple Costs Basic Jobs Budgets/Estimates Phases/Tasks/Steps Human Resources and Payroll for up to 500 employees Direct Deposit Payroll Reporting Register all your service items and parts, including serial numbers, contract information, component management and BOM references Access the service level agreement information concerning, for example, response times and warranty information Track all components of a service item and view their status, for example, find out if a component has been replaced, when it was replaced, and how many times Access key business indicators on service items, for example, view the cost, income or profit of the service associated with a given service item in any chosen time frame Improve your troubleshooting capabilities by providing guidelines and procedures for solving service issues Set up, maintain and keep track of your service prices Assign fixed, minimum or maximum prices Set up service price groups to take into consideration the service item or service item group that the service task involves or the type of fault, for a limited period of time or for a specific customer or currency. Define price calculation templates to adjust the different service parameters involved, for example, the parts used, the work types and the service charges. Have the program automatically assign the correct price structure according to the related service price group when you create a service order, Generate reports about the profitability of your service price groups and identify irrelevant, non-profitable service price groups RMI Corporation. MICROSOFT DYNAMICS NAVISION 9

10 Key Features SERVICE ORDER MANAGEMENT SERVICE CONTRACT MANAGEMENT PLANNING AND DISPATCHING JOB SCHEDULING BASIC MANUFACTURING Description Register after-sales issues including service and repair requests, and service orders Automatically generate service orders, according to the terms stipulated in the service contract Enter critical information from call center or repair shop Register ad hoc or one-off service orders Create customers and service items on-the-fly Manage equipment lent out to customers Access complete history on service quotes and service orders through the Service Order Log Set up an agreement with the customer concerning the service level to be delivered Create contract quotes and contracts using standard or predefined templates Have the program automatically create contract renewals and contract invoices Record details on service levels, response times, and discount levels for each contract Enable flexible invoicing of contracts Instant access to contract profitability measurement Access history of each contract, including associated service items, used parts and man hours Assign personnel to work orders Assign service personnel and field technicians according to availability and skills Gain an overview of service load levels and service task prioritizations Handle task escalations efficiently Automatically perform service-oriented tasks, for example, send out s to customers upon completion of service of their service items Perform automatic periodic checks on how many open service orders you have, and print them as a report Production Orders Production orders (including simulated, planned, firm planned, released and finished orders) created and handled Production orders planned from sales orders as standard, project, or multiline Reservation system provides for hard and soft allocation Blanket orders created for the efficient execution of long-term contracts Serial and lot number processing handled Flexible costing system provided for standard, average, FIFO, LIFO and specific costing Multi-dimensional tracking and pegging provided to make data more visible Forward, backward and manual flushing supported Consumption and output journals produced Production reports produced (for example, where used reports) Costs tracked and landed costs handled Production Bill of Materials Production Bills Of Material (BOMs), including phantom BOMs, created Version Management Versions of manufacturing bills of materials and routings created and handled RMI Corporation. MICROSOFT DYNAMICS NAVISION 10

11 Key Features SUPPLY PLANNING CAPACITY REQUIREMENTS PLANNING Description Basic Supply Planning Order promising provides for both available-to-promise (ATP) and capable-topromise (CTP) Multilocation planning facilitates efficient information and material flow through the supply chain Intelligent MRP scheduling (including regenerative, net change and action message planning) Interactive action messaging for the immediate balancing of supply and demand Simultaneous planning of materials, capacities and costs Item availability windows allow planners to instantly view the results of MRP Multiple worksheets for reviewing various production options Make or buy decisions implemented on the fly Variants in planning Demand Forecasting Forecast and Master Production Schedule (MPS) Basic Capacity Planning Shop calendar and work shifts Routings Parallel scheduling Send ahead functionality for Just-in-Time (JIT) production Routing link codes for automatic flushing per operational steps on the routing Scrap and stop codes can be defined to reduce data entry Automatic flushing of the work or machine center provides automatic recording of expected output Subcontracting by work center or operation Machine Centers Allocates work and machine centers as capacities to the manufacturing process TO OBTAIN ALL OF THE FEATURES MENTIONED IN THIS FACT SHEET, THE FOLLOWING MODULES AND TECHNOLOGIES ARE REQUIRED Finite Loading Finite loading of capacity constrained resources Capacity constraints taken into account (to help planners make more reliable plans) Microsoft Exchange Server (min. version 5.5 with service pack 4) for Logging for Microsoft Exchange. Microsoft Dynamics Navision supports graphical 32-bit technology and genuine client server, multitasking environment. The following operating systems are supported: Client 32-bit: Windows XP, Windows 2000, Windows NT, and Windows 98 Server: Navision Database Server: Windows 2000, Windows NT, IBM AIX Microsoft SQL Server Option for Microsoft Dynamics Navision: Any operating system supported by MS SQL Server Microsoft Corporation. All rights reserved. Microsoft, C/Side and Navision are either trademarks or registered trademarks of Microsoft Corporation or Microsoft Dynamics ApS or their affiliates in the United States and/or other countries. Microsoft Dynamics ApS is a subsidiary of Microsoft Corporation. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. RMI Corporation. MICROSOFT DYNAMICS NAVISION 11