Making Home Affordable (MHA) Servicer Reporting Requirements

Transcription

1 Making Home Affordable (MHA) Servicer Reporting Requirements February 2011

2 Table of Contents Foreword Updates Business Definitions Home Affordable Modification Program (HAMP) Reporting Requirements Introduction Servicer Registration Cap Allocation Monitoring Reporting Trial Setup Trial Period Activity Official Modification Loan Activity Home Affordable Unemployment Program (UP) Principal Reduction Alternative (PRA) Federally Declared Disaster (FDD) Guidance Reporting Transfer Additional Data Requirements HAMP Additional Data Requirements UP Additional Data Requirements FDD Additional Data Requirements PRA Additional Data Requirements Upload Files File Structure Validation HAMP Reporting System Response Files Files Received Web Data Submissions HAMP Incentive Payments Viewing Reports First Lien Cash Payment Summary HAMP Master Servicer Loan Reconciliation First Lien Missing OMRs First Lien Disqualified Loans HAMP Exhibit A Home Affordable Foreclosure Alternatives (HAFA) Reporting Requirements Introduction Servicer Registration Cap Allocation Monitoring Reporting Short Sale/Deed-in-Lieu Notification Short Sale/Deed-in-Lieu Loan Setup HAFA Cancellation Reporting Transfer Making Home Affordable (MHA) Servicer Reporting Requirements 0211 i

3 Upload Files File Structure Validation HAMP Reporting System Response Files Files Received Web Data Submissions HAFA Incentive Payments Viewing Reports First Lien Cash Payment Summary HAFA Master Servicer Loan Reconciliation Second Lien Modification Program (2MP) Reporting Requirements Introduction Servicer Registration Cap Allocation Monitoring Reporting MP Official Modification Example 1: Example 2: Example 3: MP Partial Extinguishment MP Full Extinguishment MP Official Monthly Reporting (2OMR) MP Cancellations Reporting Transfer Upload Files File Structure Validation HAMP Reporting System Response Files Files Received Web Data Submissions MP Incentive Payments Viewing Reports MP Cash Payment Summary MP Master Servicer Loan Reconciliation MP Missing OMRs MP Disqualified Loans Treasury Federal Housing Administration Home Affordable Modification Program (FHA- HAMP) Reporting Requirements Introduction Servicer Registration Cap Allocation Monitoring Reporting FHA Trial Setup FHA Trial Period Activity FHA Official Modification FHA Loan Activity FHA Cancellation Making Home Affordable (MHA) Servicer Reporting Requirements 0211 ii

4 Upload Files File Structure Validation HAMP Reporting System Response Files Files Received Web Data Submissions Treasury FHA-HAMP Incentive Payments Viewing Reports First Lien Cash Payment Summary HAMP Master Servicer Loan Reconciliation Table of Figures Figure 1-1: HAMP tab Figure 1-2: Trial Setup Figure 1-3: Trial Setup; hovering Figure 1-4: Trial Period Activity Figure 1-5: Official Modification Figure 1-6: Loan Activity Figure 1-7: UP data attribute Figure 1-8: UP data attributes Figure 1-9: PRA data attribute Figure 1-10: PRA data attributes Figure 1-11: PRA data attributes Figure 1-12: HHF data attribute Figure 1-13: FDD data attribute Figure 1-14: SD tab Figure 1-15: Identifying Information Figure 1-16: Government Monitoring Figure 1-17: NPV Model Inputs Figure 1-18: Reason Code Figure 1-19: Upload Files tab Figure 1-20: File size limitations Figure 1-21: Naming convention of ZIP file format Figure 1-22: Naming convention of XML and CSV file formats Figure 1-23: Reports/Files Received Figure 1-24: Web Data Submissions Report Figure 1-25: Reports tab Figure 1-26: First Lien Cash Payment Summary Report Figure 1-27: Reports tab Figure 1-28: HAMP Master Servicer Loan Reconciliation Report Figure 1-29: Reports tab Figure 1-30: First Lien Missing OMRs Report Figure 1-31: Reports tab Figure 1-32: First Lien Disqualified Loans Report Figure 1-33: HAMP Additional Data Requirements Scenarios and Data Set Reporting Requirements1-29 Figure 2-1: HAMP Reporting Tool Making Home Affordable (MHA) Servicer Reporting Requirements 0211 iii

5 Figure 2-2: HAFA tab Figure 2-3: Short Sale Notification Figure 2-4: Short Sale Notification; hovering Figure 2-5: Deed-in-Lieu Notification Figure 2-6: Short Sale Loan Set-up Figure 2-7: Deed-in-Lieu Loan Set-up Figure 2-8: Cancellation Figure 2-9: HHF data attribute Figure 2-10: Upload Files tab Figure 2-11: File size limitations Figure 2-12: Naming convention for ZIP file format Figure 2-13: Naming convention for XML and CSV file formats Figure 2-14: Reports tab/files Received Figure 2-15: Web Data Submissions Report Figure 2-16: Reports tab Figure 2-17: Cash Payment Summary Report Figure 2-18: Reports tab Figure 2-19: HAFA Master Servicer Loan Reconciliation Report Figure 3-1: Second Lien-Registration Form Figure 3-2: Program drop-down menu Figure 3-3: 2MP Program Figure 3-4: 2MP tab Figure 3-5: Official Setup Figure 3-6: Official Setup; hovering Figure 3-7: Second Lien Official Set-Up Figure 3-8: Partial Extinguishment Figure 3-9: Second Lien Partial Extinguishment Set-Up Figure 3-10: Extinguishment Figure 3-11: Second Lien Extinguishment Set-Up Figure 3-12: Official Monthly Reporting Figure 3-13: Second Lien Official Monthly Reporting Figure 3-14: Cancel Figure 3-15: Second Lien Official, Partial Extinguishment, and Extinguishment Cancellations Figure 3-16: Upload Files tab Figure 3-17: File size limitations Figure 3-18: Naming convention for ZIP file format Figure 3-19: Naming convention for XML and CSV file formats Figure 3-20: Reports tab/files Received Figure 3-21: Web Data Submission Report Figure 3-22: 2MP Program Figure 3-23: Reports tab Figure 3-24: Cash Payment Summary Report Figure 3-25: 2MP Program Figure 3-26: Reports tab Figure 3-27: 2MP Master Servicer Loan Reconciliation Report Figure 3-28: Reports tab Figure 3-29: 2MP Missing OMRs Report Making Home Affordable (MHA) Servicer Reporting Requirements 0211 iv

6 Figure 3-30: Reports tab Figure 3-31: 2MP Disqualified Loans Report Figure 4-1: FHA tab Figure 4-2: FHA Trial Setup Figure 4-3: FHA Trial Setup; hovering Figure 4-4: FHA Trial Period Activity Figure 4-5: FHA Official Modification Figure 4-6: FHA Loan Activity Figure 4-7: FHA Cancel Figure 4-8: HHF data attribute Figure 4-9: Upload Files tab Figure 4-10: File size limitations Figure 4-11: Naming convention for ZIP file format Figure 4-12: Naming convention for XML and CSV file formats Figure 4-13: Reports tab/files Received Figure 4-14: Web Data Submissions Report Figure 4-15: Reports tab Figure 4-16: Cash Payment Summary Report Figure 4-17: Reports tab Figure 4-18: HAMP Master Servicer Loan Reconciliation Report Making Home Affordable (MHA) Servicer Reporting Requirements 0211 v

7 Foreword The Making Home Affordable (MHA) Servicer Reporting Requirements document is intended to provide servicers with a consolidated resource containing reporting guidance that supports the following aspects of the MHA Program: Home Affordable Modification Program (HAMP) Home Affordable Foreclosure Alternatives (HAFA) Program Second Lien Modification Program (2MP) Treasury FHA-Home Affordable Modification Program (Treasury FHA-HAMP) Home Affordable Unemployment Program (UP) Principal Reduction Alternative (PRA) Interaction with the Housing Finance Agency Innovation Fund for the Hardest-Hit Housing Markets (HFA Hardest-Hit Fund) federally declared disaster (FDD) guidance References to documents residing on HMPadmin.com are included in this document. When embedded links to secure documents cannot be included due to log in requirements, information on the document location is provided. NOTE: The reporting guidance contained herein is applicable to mortgage loans not owned by Fannie Mae and Freddie Mac (non-gse loans). Furthermore, this reporting guidance is applicable to loans that are owned or guaranteed by Fannie Mae or Freddie Mac (GSE loans) to the extent the relevant guidance issued by Fannie Mae or Freddie Mac so requires. Accordingly, to the extent Fannie Mae or Freddie Mac is not participating in an MHA Program or an aspect of an MHA Program, the reporting guidance contained herein should be read accordingly. Finally, any references to the Making Home Affordable Program Handbook for Servicers of Non-GSE Mortgages (MHA Handbook) are applicable only to non-gse loans. Updates The MHA Servicer Reporting Requirements document will be updated periodically with new terms, policies and/or procedural changes as they are announced. Questions about this document or compliance with document guidance should be referred to Fannie Mae, designated by the U.S. Department of the Treasury as program administrator. Business Definitions HAMP Reporting System: The technology application that processes loan modification data from participating HAMP servicers. The HAMP Reporting Tool: The Web application where participating HAMP servicers submit loan modification data and view reports. NOTE: For more information, contact the HAMP Solution Center at support@hmpadmin.com or To reach Lender Processing Services, Inc. (LPS), call and select option 1, then option 5. Making Home Affordable (MHA) Servicer Reporting Requirements

8 1. Home Affordable Modification Program (HAMP) Reporting Requirements Introduction The Home Affordable Modification Program (HAMP) is designed to assist borrowers to avoid foreclosure by restructuring their mortgages Servicer Registration Servicers are required to register to participate in HAMP using the HAMP registration form. Once the servicer is registered, the servicer will be allowed to modify both government-sponsored enterprise (GSE) and non- GSE first lien mortgage loans under GSE-HAMP or MHA-HAMP, respectively. Servicers are also required to register with Lender Processing Services, Inc. (LPS) to have the ability to report periodic loan level data via the HAMP Reporting Tool. A first time user of the HAMP Reporting Tool should contact LPS at and select option 1, and then option 5 to register. Cap Allocation Monitoring For a non-gse servicer, the HAMP trial period loan setup will be rejected when submitted by an active non- GSE servicer that reaches its Program Participation Cap with the following error message: The transaction cannot be processed because the cap allocation for the HAMP Registration Number associated with the Servicer Number has been reached. Reporting Servicers are required to report periodic loan-level data for all transactions related to HAMP using the HAMP Reporting Tool. HAMP has the following transaction types: Trial Setup Trial Period Activity Official Modification Loan Activity Additional Data Requirements Servicers are able to submit these transactions through the file upload tab, as described in the Upload Files section of this document, or through user interface (UI) forms found in the HAMP Reporting Tool. Making Home Affordable (MHA) Servicer Reporting Requirements

9 To access the HAMP Reporting Tool: 1. Log in to HMPadmin.com. 2. Click the HAMP Loan Reporting Tools & Documents link. 3. Select the HAMP Reporting Tool. 4. Enter the login name and password assigned to you after registering for the tool. The home page has a list of tabs across the top of the HAMP Reporting Tool. The HAMP tab provides a dropdown menu of the required transaction forms for data reporting. Figure 1-1: HAMP tab Trial Setup Servicers must report the trial period loan setup data and the first trial period payment no later than the fourth business day of the month immediately following the trial period plan (TPP) effective date. The TPP effective date is determined based on when the TPP is sent to the borrower. If the TPP is transmitted to the borrower on or before the 15th of the month, the servicer should use the first day of the next month as the TPP effective date. If the TPP is transmitted to the borrower after the 15th of the month, the servicer may use either: (i) the first day of the month after next month as the TPP effective date; or (ii) the first day of the next month so long as the borrower consents to commencing the TPP earlier. Scenario 1: Servicer sends the borrower s TPP on May 10th. The servicer should use June 1st as the TPP effective date and must report the trial period loan setup data and the first trial period payment on or before the fourth business day of July. Scenario 2A: Servicer sends the borrower s TPP on May 20th. The servicer may use June 1st as the TPP effective date and must report the trial period loan setup data and the first trial period payment on or before the fourth business day of July. Scenario 2B: Servicer sends the borrower s TPP on May 20th. The servicer may use July 1st as the TPP effective date and must report the trial period loan setup data and the first trial period payment on or before the fourth business day of August. NOTE: In scenario 2B, the borrower is required to make the contractual payment due in June in order to maintain their current (HMP7) status. Borrowers in an active Chapter 13 bankruptcy who are determined to be eligible for HAMP may be converted to an official modification without completing a trial period as long as the borrower has been making payments in a bankruptcy plan for at least three months. Servicers must report a Trial Plan Type Code to indicate whether the loan will be modified as a standard HAMP TPP or a bankruptcy plan in lieu of a HAMP trial period. The allowable values include: 1 Standard Trial 2 Chapter 13 Bankruptcy Making Home Affordable (MHA) Servicer Reporting Requirements

10 To report data at the start of a trial period: 1. Select the Trial Setup option from the HAMP drop-down menu. 2. Complete all the required fields, which are denoted by a red border. 3. Click Add Activity to submit the data. Figure 1-2: Trial Setup NOTE: Receive additional information about a field by hovering the mouse pointer over the field name. Figure 1-3: Trial Setup; hovering Making Home Affordable (MHA) Servicer Reporting Requirements

11 Servicers can make corrections to the trial period loan setup record. Servicers need to resubmit complete loan setup data using the Submission Status = 1 Trial. Corrections can be made at any time during the month. Servicers can cancel a Trial Modification by submitting a loan setup record using Submission Status = 5 Trial Cancellation. Trial Cancellations can be made at any time during the month. NOTE: For a full set of Trial Set Up data attributes, their definitions, and the conditions under which each is required, refer to the HAMP Data Dictionary. (This file includes any new edits or changes due to release implementations.) Trial Period Activity Servicers are required to report payment activity during the HAMP trial period to substantiate the receipt of proceeds during the trial period. While the first trial period payment is reported at trial setup, servicers must report remaining trial payments no later than the fourth business day of the month following each trial period month. NOTE: Trial Period Activity data cannot be reported if the Trial Plan Type Code is Chapter 13 Bankruptcy reported at Trial Setup. To report trial period payments: 1. Select the Trial Period Activity option from the HAMP drop-down menu. 2. Complete all the required fields, which are denoted by a red border. 3. Click Add Activity to submit the data When entering data, the following should be considered: The Trial Payment Number must be greater than or equal to 2. The Trial Payment Amount must be entered and must be greater than or equal to $0. Figure 1-4: Trial Period Activity NOTE: For a full set of Trial Period Activity data attributes, their definitions and the conditions under which each is required, refer to the HAMP Data Dictionary. (This file includes any new edits or changes due to release implementations.) Official Modification At the end of the trial period, if the borrower has satisfied the conditions for conversion from a trial period modification to an official modification, servicers must report the official loan setup data to establish the official Making Home Affordable (MHA) Servicer Reporting Requirements

12 modification. This information must be reported no later than the fourth business day of the month in which the official modification is effective. The official modification effective date is the first day of the month following the month when the last trial period payment is due. However, if the borrower does not pay the final trial period payment by its due date but does pay it by the end of the final trial period month, the servicer may elect to establish as the modification effective date the first day of the second month following the final trial period month. The Modification Effective Date and the First Payment Due Date under the modified terms must be the same date. For example, if the official modification date is May 1st, then the first payment due date is also May 1st. To report loan setup data for an Official HAMP Modification: 1. Select the Official Modification option from the HAMP drop-down menu. 2. Complete all the required fields, which are denoted by a red border. 3. Click Add Activity to submit the data. Figure 1-5: Official Modification Servicers can make corrections to the official modification loan setup data. Servicers need to resubmit complete loan setup data using the Submission Status = 6 Official Correction. Corrections can be made during the first four business days of the month. Servicers can cancel an official modification by submitting a loan setup record using Submission Status = 7 Official Cancellation. Official cancellations can only be reported during the first four business days of the reporting cycle. Servicers can report a bankruptcy plan in lieu of a HAMP trial period by selecting Trial Plan Type Code = 2 Chapter 13 Bankruptcy. NOTE: For a full set of Official Modification data attributes, their definitions, and the conditions under which each is required, refer to the HAMP Data Dictionary. (This file includes any new edits or changes due to release implementations.) Making Home Affordable (MHA) Servicer Reporting Requirements

13 Loan Activity The Official Monthly Report (OMR) is used to report monthly payments. Reporting begins the first month after the official modification is effective. For example, if the official Modification Effective Date is May 1st, an OMR is due by June 4 for May activity, since the OMR is due by the fourth business day of each month. Servicers have until two business days prior to the monthly close to clear up any edits and have the final OMR reported to the HAMP Reporting Tool. The monthly close is on the 17th calendar day of each month or the first business day prior to the 17th, if the 17th of a particular month falls on a weekend or a holiday. Monthly reporting of the OMR directly affects borrower, servicer, and investor incentives. Servicers should ensure the accuracy of all data reported through OMRs. OMRs are due even if a payment was not received. To report loan payments after the official modification: 1. Select the Loan Activity option from the HAMP drop-down menu. 2. Complete all the required fields, which are denoted by a red border. 3. Click Add Activity to submit the data. Figure 1-6: Loan Activity NOTE: For a full set of Loan Activity data attributes, their definitions and the conditions under which each is required, refer to the HAMP Data Dictionary. (This file includes any new edits or changes due to release implementations.) Home Affordable Unemployment Program (UP) The Home Affordable Unemployment Program (UP) is a supplemental program to HAMP that provides assistance to qualified unemployed borrowers by granting a forbearance period which reduces or suspends their monthly mortgage payments. There is no additional registration required to participate in UP. UP is part of the First Lien Trial and Official Loan Setup transactions; therefore, loan-level data must be reported no later than the fourth business day of the month. If an investor is participating in UP and such investor s borrower is transitioning from UP to a HAMP trial period plan, the applicable servicer must choose between two Forbearance Plan Type Codes: Making Home Affordable (MHA) Servicer Reporting Requirements

14 1 Unemployment 3 Unemployment and Federally Declared Disaster As indicated, Forbearance Plan Type Code 3 - Unemployment and Federally Declared Disaster applies when a borrower qualifies for and participates in both an UP Forbearance Plan and a FDD Forbearance Plan. When either forbearance plan type code is selected, the following data attributes must be populated with the appropriate values: Unemployment Monthly Forbearance Amount Unemployment Plan Forbearance Duration Unemployment Plan Forbearance Initiation Month Figure 1-7: UP data attribute Figure 1-8: UP data attributes Making Home Affordable (MHA) Servicer Reporting Requirements

15 For a borrower transitioning from a HAMP trial period plan to UP, refer to the UP Additional Data Requirements section of this document. Principal Reduction Alternative (PRA) For non-gse loans, servicers may be given additional flexibility to offer relief to borrowers whose homes are worth significantly less than the remaining amounts owed under their first lien mortgage loans. A servicer is required under applicable guidelines to evaluate the benefit of principal reduction for every HAMP-eligible loan with high negative equity. PRA is part of the First Lien Trial and Official Loan Setup transactions; therefore loan-level data must be reported no later than the fourth business day of the month. There is no additional registration required to participate in PRA. The Principal Reduction Alternative Code in the Trial Setup and Official Modification section of the HAMP Reporting Tool is a mandatory data attribute for non-gse loans. If a servicer is required under applicable guidelines to offer PRA, such servicer must choose between options 2 and 3 below; otherwise option 1 signifies PRA was not offered. 1 - No PRA Standard waterfall 2 - PRA waterfall incented forgiveness 3 - PRA waterfall non-incented forgiveness Figure 1-9: PRA data attribute When the Principal Reduction Alternative Code is either 2 PRA waterfall incented forgiveness or 3 PRA waterfall non-incented forgiveness, the following data attributes must be populated with the appropriate values: Principal Reduction Alternative Amount Amount Capitalized The PRA NPV Model Result Amount Post-mod The PRA NPV Model Result Amount Pre-mod Making Home Affordable (MHA) Servicer Reporting Requirements

16 Figure 1-10: PRA data attributes Figure 1-11: PRA data attributes The Housing Finance Agency Innovation Fund for the Hardest-Hit Housing Markets (HHF) The HHF includes funding for several states that have been hit the hardest by the housing crisis and economic downturn. To indicate a borrower s receipt of funds under the HHF program, servicers must include the Supplementary Assistance Code as part of the HAMP First Lien Trial and Official Loan Setup transactions. This loan-level data must be reported no later than the fourth business day of the month. The Supplementary Assistance Code is a mandatory data attribute. The allowable values include: 1 None 2 Hardest Hit Fund Making Home Affordable (MHA) Servicer Reporting Requirements

17 Figure 1-12: HHF data attribute Federally Declared Disaster (FDD) Guidance The FDD guidance in the MHA Handbook provides servicers of non-gse loans with parameters for dealing with borrowers affected by a federally declared disaster. There is no additional registration required for non- GSE servicers following the FDD guidance. Implementation of the FDD guidance is part of the First Lien Trial and Official Loan Setup transactions; therefore, loan-level data must be reported no later than the fourth business day of the month. To report an FDD forbearance plan, non-gse servicers should select the Forbearance Plan Type Code - 2 Federally Declared Disaster. When a borrower qualifies for and participates in both an UP Forbearance Plan and a FDD Forbearance plan, the non-gse servicer should select Forbearance Plan Type Code 3 Unemployment and Federally Declared Disaster. NOTE: For a full set of UP, PRA, HHF and FDD data attributes, their definitions and the conditions under which each is required, refer to the HAMP Data Dictionary. (This file includes any new edits or changes due to release implementations.) Making Home Affordable (MHA) Servicer Reporting Requirements

18 Figure 1-13: FDD data attribute Reporting Transfer A reporting transfer involves the reassignment of the servicing rights for a loan from one servicer to another. To initiate a reporting transfer for a HAMP trial or official modification, the servicer (transferor) must submit the required HAMP Reporting Transfers paperwork to the address provided. The HAMP Reporting Transfer paperwork is available on HMPadmin.com within the Servicer Documents section of the HAMP Programs menu. The MHA Program Administrator will validate the reporting transfer request for completeness and, in the case of a non-gse servicer, adjust the servicer s cap allocation accordingly. Loans in trial or official modification will be processed by a HAMP Operations Analyst. The servicer will be notified once the transfer is completed. Additional Data Requirements Servicers may be required to provide additional data requirements for the following aspects of the MHA programs: HAMP UP FDD PRA Servicers should access the following sections of the SD tab within the HAMP Reporting Tool to report the additional data requirements: Identifying Information, Government Monitoring Data, NPV Model Inputs, and Reason Code. Data needs to be reported on or before the fourth business day of the month following the official modification s effective date Making Home Affordable (MHA) Servicer Reporting Requirements

19 Figure 1-14: SD tab Figure 1-15: Identifying Information Figure 1-16: Government Monitoring Making Home Affordable (MHA) Servicer Reporting Requirements

20 Figure 1-17: NPV Model Inputs Servicers must report a Trial Not Accepted/Not Approved Reason Code for each loan that is evaluated and not offered a TPP or does not accept a TPP. Similarly, servicers must report a Trial Fallout Reason Code for each loan that falls out of or withdraws from a trial period or completes the trial period but does not result in an official modification. Figure 1-18: Reason Code HAMP Additional Data Requirements In support of the additional data required on the SD tab, as mentioned, HAMP Exhibit A sets forth additional guidance regarding which data is required to be reported for mortgage loans under scenarios that may occur when a mortgage loan is evaluated for HAMP. Each time data elements are reported in the Government Monitoring, NPV Model Inputs, or Reason Code sections, servicers must re-submit the applicable, current data in the Identifying Information section. UP Additional Data Requirements In addition to the data required on the SD tab, as mentioned, servicers supporting UP should be aware of the Reason Codes required for loans in the following scenarios: Making Home Affordable (MHA) Servicer Reporting Requirements

21 1. A borrower that has been approved for a HAMP trial modification and has not yet completed the trial period can enter into the UP Forbearance Plan; however, the existing HAMP trial modification must be cancelled by submitting via the Additional Data Requirements transaction with the Trial Fallout Reason Code 19 Unemployment Forbearance Plan. 2. A borrower not approved for a trial modification, and for which an UP forbearance plan is not completed, should be reported via the Additional Data Requirements transaction with a Trial Not Approved/Not Accepted Reason 19 Unemployment Forbearance Plan; however, if another Trial Not Approved/Not Accepted Reason Code is more appropriate, the more appropriate reason code should be used in lieu of 19 Unemployment Forbearance Plan. FDD Additional Data Requirements In addition to the data required on the SD tab, as mentioned, servicers supporting FDD should be aware of the Reason Codes required for loans in the following scenarios: 1. A borrower that has been approved for a HAMP trial modification and has not yet completed the trial period can enter into the FDD forbearance plan; however, the existing HAMP trial modification must be cancelled by submitting an Additional Data Requirements transaction with the Trial Fallout Reason Code 20 Federally Declared Disaster. 2. A borrower not approved for a trial modification and for which an FDD forbearance plan is not completed, should be reported via the Additional Data Requirements transaction with a Trial Not Approved/Not Accepted Reason Code - 20 Federally Declared Disaster; however, if another Trial Not Approved/Not Accepted Reason Code is more appropriate, the more appropriate reason code should be used in lieu of 20 Federally Declared Disaster. PRA Additional Data Requirements In addition to the data required on the SD tab, as mentioned, servicers supporting PRA should provide the following additional data requirements in the scenarios provided: PRA Additional Data Requirements Scenario 1 An NPV Model Type is 2 Base NPV Model Servicer Hosted and a mark-to-market loan-tovalue (MTMLTV) greater than 115% Scenario 2 The Principal Reduction Alternative Amount is greater than $0 Data Dictionary ID DD591 DD562 DD563 DD564 DD565 DD566 Additional Data Requirements Principal Reduction Alternative Amount Principal Reduction Alternative (PRA) Amortization Term After Modification Principal Reduction Alternative (PRA) Interest Rate After Modification Principal Reduction Alternative (PRA) Principal and Interest Payment After Modification Principal Reduction Alternative (PRA) Principal Forbearance Amount Principal Reduction Alternative (PRA) Principal Write-down (Forgiveness) Making Home Affordable (MHA) Servicer Reporting Requirements

22 PRA Additional Data Requirements DD567 DD568 DD570 DD571 DD572 DD679 Principal Reduction Alternative (PRA) Unpaid Principal Balance After Modification Maximum Months Past Due in Past 12 Months Principal Reduction Alternative (PRA) NPV Model Result Amount Post-mod Principal Reduction Alternative (PRA) NPV Model Result Amount Pre-mod Principal Reduction Alternative (PRA) NPV Test Result Advances/Escrow Amount NOTE: For a full set of data attributes, their definitions, and the conditions under which each is required, refer to the HAMP Additional Data Requirements Data Dictionary. (This file includes any new edits or changes due to release implementations). Upload Files Servicers can upload a file that contains multiple loans for each of the HAMP transaction types by using the Upload Files tab available in the HAMP Reporting Tool. The Upload Files functionality is especially recommended for large servicers that have high volumes of first lien loans. Figure 1-19: Upload Files tab HAMP file formats are available to assist servicers and can be found in the HAMP Loan Reporting Tools & Documents area of HMPadmin.com (login required). Servicers can submit files in a compressed (ZIP) or uncompressed (XML or CSV) format. Compressed (ZIP) files, which may contain multiple files, should contain XML or pipe-delimited CSV files only. The file size must not exceed the 5MB size limit. The number of loans that can be contained in a 5MB file are: Figure 1-20: File size limitations Compressed (ZIP) files must be named according to the following naming convention: Making Home Affordable (MHA) Servicer Reporting Requirements

23 [part1].[part2]zip where part1 is the servicer Login Name and part2 is the HAMP Servicer Number, as shown: Figure 1-21: Naming convention of ZIP file format Files formatted as XML and CSV files must be named according to the following naming convention: [part1].[part2].[part3].[part4].[part5]xml or CSV where part1 is the Servicer Login Name, part2 is the HAMP Servicer Number, part3 is the LFN File Number (described below), part4 is the Submission Date in YYYYMMDD format and part5 is the Other Identifying Information (optional), as shown: Figure 1-22: Naming convention of XML and CSV file formats LFN File Numbers are as follows: Trial Period Loan Setup File LFN0400 Trial Period Monthly Maintenance File LFN0401 Official Loan Modification Setup File LFN0402 Official Loan Modification Activity Reporting File LFN0403 The HAMP Reporting Tool validates each file, based on the LFN Number, to determine that the LFN Number in the file name matches the Submission Status. The validation will occur at the same level as the current Business Rule validation, which is at the loan level. If the Submission Status code and the Program Type provided do not match a valid value for the LFN file number uploaded, the loan will receive an error in the HAMP Reporting Tool response file report. The loan will not be transmitted to the HAMP Reporting System for processing. The loans that pass validation will continue to be processed. File Structure Validation HAMP loan-level transactions submitted via the UI or by uploading a file to the HAMP Reporting Tool will be validated for structure. If any data attribute within a file fails structural validation, then the entire file will be rejected and a structural validation error message will be provided. If the loan-level transactions pass the structural validation, the HAMP Reporting Tool will validate the transactions against a suite of business edits. Loan records that fail business rules validation will be rejected, and a business rule error message will be provided in the response file report. Loan records that pass business rules validation will be transmitted to the HAMP Reporting System for processing. The HAMP Reporting System will edit and validate the input XML file. Edit warnings and failures Making Home Affordable (MHA) Servicer Reporting Requirements

24 will generate an XML response file that servicers can view and download from the Reports tab within the HAMP Reporting Tool. HAMP Reporting System Response Files The following are the response file reports: Files Received Web Data Submissions Files Received The Files Received report is composed of transactions submitted via the Upload Files functionality. This report provides a transaction processing status from both the HAMP Reporting Tool and the HAMP Reporting System for each submitted transaction, and includes a description of any warning or error messages (if applicable) that occurred for each individual transaction in the file. Transactions with errors must be corrected and resubmitted for processing to continue. To access the Files Received report: 1. Select the Reports tab. 2. Click on the Files Received link option. Figure 1-23: Reports/Files Received Web Data Submissions The Web Data Submissions report lists the transactions that the servicer submitted via the Web forms submissions (manual entry). The report provides a transaction processing status from the HAMP Reporting System for each submitted transaction and includes a description of any warning or error messages that occurred for each individual transaction in the file. Transactions with errors must be corrected and resubmitted for processing to continue. At 30 minute intervals, any transaction successfully entered via the Web site forms are bundled together and sent to the HAMP Reporting System for processing. To access the Web Data Submissions report: 1. Select the Reports tab. 2. Click on the Web Data Submissions link option. Making Home Affordable (MHA) Servicer Reporting Requirements

25 Figure 1-24: Web Data Submissions Report HAMP Incentive Payments Servicers, borrowers and investors are eligible for incentive payments for official loan modifications in HAMP. The HAMP Compensation Matrix provides details on the incentive amount, frequency, timing and conditions required. After the initial one-time set-up payments have been disbursed, servicers must submit an OMR on a monthly basis to ensure timely subsidy payments and accruals to the investor, borrower and servicer. Program incentives are deposited on the 27th calendar day of each month or previous business day if the 27th falls on a weekend or a holiday in a particular month. The deposit is transferred via the Automated Clearing House (ACH) Network. Servicers must provide ACH banking instructions in Section 3 of the HAMP registration form for the account that will be used as the default account for the receipt of payments. Servicers are allowed to designate three additional accounts in Section 4 of the HAMP registration form to receive payments. Viewing Reports HAMP participating servicers will have access to the following reports using the HAMP Reporting Tool: First Lien Cash Payment Summary HAMP Master Servicer Loan Reconciliation First Lien Missing OMRs First Lien Disqualified Loans First Lien Cash Payment Summary The First Lien Cash Payment Summary report provides loan-level compensation payment data for each reporting cycle and is available the day before payments are deposited and for 180 calendar days, thereafter. An Incentive Type code will allow servicers to identify the program for which the incentive payment was made. There will be one row per loan per program incentive. To view and download the First Lien Cash Payment Summary report: 1. Log in to the HAMP Reporting Tool. Making Home Affordable (MHA) Servicer Reporting Requirements

26 2. Select the Reports tab. Figure 1-25: Reports tab 3. Click on the First Lien Cash Payment Summary link. The report page is displayed: Figure 1-26: First Lien Cash Payment Summary Report 4. Click the desired Download File link to view or save the associated CSV file. HAMP Master Servicer Loan Reconciliation The HAMP Master Servicer Loan Reconciliation report provides trial loan setup, official modification loan setup and monthly accrual information. The report is available on the fourth business day after the monthly close of each reporting cycle and for the following 180 calendar days. The monthly close is the 17th calendar day or the previous business day prior to the 17th, if the 17th falls on a weekend or holiday. This reconciliation data is posted four business days after the end of a loan cycle (the 17th calendar day of the month) and is available for 180 calendar days, thereafter. Reports are differentiated with a Program Type. To view and download the HAMP Master Servicer Loan Reconciliation report: 1. Log in to the HAMP Reporting Tool. 2. Select the Reports tab. Making Home Affordable (MHA) Servicer Reporting Requirements

27 Figure 1-27: Reports tab 3. Click on the HAMP Master Servicer Loan Reconciliation link. The report page is displayed: Figure 1-28: HAMP Master Servicer Loan Reconciliation Report 4. Click the desired Download File link to view or save the associated CSV file. First Lien Missing OMRs The First Lien Missing OMRs report provides a list of loans in which the OMR has not been successfully processed. The report is available on the first business day through the business day prior to the monthly close of each reporting cycle. The monthly close is the 17th calendar day or the previous business day prior to the 17th, if the 17th falls on a weekend or holiday. Servicers should access the report throughout the reporting cycle and use it to reconcile payment activity reported to date against OMRs due on official modifications. To view and download the First Lien Missing OMRs report: 1. Log in to the HAMP Reporting Tool. 2. Select the Reports tab. Making Home Affordable (MHA) Servicer Reporting Requirements

28 Figure 1-29: Reports tab 3. Click on the First Lien Missing OMRs link. The report page is displayed: Figure 1-30: First Lien Missing OMRs Report 4. Click the desired Download File link to view or save the associated CSV file. First Lien Disqualified Loans The First Lien Disqualified Loans report provides a list of official first lien loans that are disqualified during the current reporting cycle. The report is available on the second business day through the business day prior to the monthly close of each reporting cycle. The monthly close is the 17th calendar day or the previous business day prior to the 17th, if the 17th falls on a weekend or holiday. Servicers should access the report throughout the reporting cycle to review and confirm the reported Last Paid Installment Date. OMR reporting errors can be corrected and resubmitted up through two business days prior to the monthly close. To view and download the First Lien Missing OMRs report: 1. Log in to the HAMP Reporting Tool. 2. Select the Reports tab. Making Home Affordable (MHA) Servicer Reporting Requirements

29 Figure 1-31: Reports tab 3. Click on the First Lien Disqualified Loans link. The report page is displayed: Figure 1-32: First Lien Disqualified Loans Report 4. Click the desired Download File link to view or save the associated CSV file. Making Home Affordable (MHA) Servicer Reporting Requirements

30 HAMP Exhibit A Figure 1-33: HAMP Additional Data Requirements Scenarios and Data Set Reporting Requirements Making Home Affordable (MHA) Servicer Reporting Requirements

31 2. Home Affordable Foreclosure Alternatives (HAFA) Reporting Requirements Introduction The Home Affordable Foreclosure Alternatives (HAFA) Program provides foreclosure options to borrowers who may have: met the eligibility criteria for HAMP but did not qualify for a HAMP trial period plan (TPP); failed to complete a HAMP TPP; missed at least two consecutive payments on an official modification; or requested a short sale agreement (SSA) or a deed-in-lieu agreement (DIL). Servicer Registration To participate in HAFA, a servicer must be registered as a HAMP-participating servicer using the HAMP registration form. Servicers participating in HAFA are also required to register with Lender Processing Services, Inc. (LPS) to have the ability to report scheduled loan-level data via the HAMP Reporting Tool. A first time user of the HAMP Reporting Tool should contact LPS at and select option 1, and then option 5 to register. Cap Allocation Monitoring If a HAFA transaction causes a non-gse servicer to exceed its Program Participation Cap, the system shall reject the transaction with the following error message: The transaction cannot be processed because the cap allocation for the HAMP Registration Number associated with the Servicer Number has been reached. Reporting Servicers participating in HAFA are required to report loan-level data to the HAMP Reporting Tool at key milestones. Each milestone is a separate data transmission and is listed as the following: Notification the SSA or a DIL is signed and executed by both servicer and borrower; Short Sale/Deed-in-Lieu Loan Setup the transfer of property ownership (closing of the SSA or acceptance of the DIL) is complete; and Cancellation when the SSA or DIL agreement expires or is terminated by the servicer. Servicers will be able to submit these transactions through file upload, as described in the Upload Files section of this document, or through the user interface (UI) forms found in the HAMP Reporting Tool. To access the HAMP Reporting Tool: 1. Log in to HMPadmin.com. 2. Click the HAMP Loan Reporting Tools & Documents link. 3. Click the Launch the HAMP Reporting Tool. 4. Log in by using the logon name and password assigned to you after registering for the tool. Once logged in, see the home page for a list of tabs at the top of the HAMP Reporting Tool. Making Home Affordable (MHA) Servicer Reporting Requirements

32 Figure 2-1: HAMP Reporting Tool 5. The HAFA tab provides a drop-down list of the required transaction forms for data reporting: Figure 2-2: HAFA tab Making Home Affordable (MHA) Servicer Reporting Requirements

33 Short Sale/Deed-in-Lieu Notification Servicers participating in HAFA must report notification loan-level data on or before the fourth business day of the month after a borrower and servicer have fully executed a signed agreement for an SSA or DIL. A HAFA notification must be submitted before a HAFA loan setup transaction can be processed. Servicers participating in HAFA must cancel an existing HAFA notification and resubmit a HAFA notification if the agreement termination date is exceeded and a new agreement has been signed. The new notification should be submitted using the original Agreement Issue Date and the new Agreement Expiration Date. To process a HAFA notification, the servicer participating in HAFA must have either evaluated the borrower for HAMP or given the borrower the opportunity to be evaluated for HAMP. Therefore, one of the following corresponding records (matched by HAMP Registration Number, HAMP Servicer Number and Servicer Loan Number) must exist in the HAMP Reporting Tool: A corresponding HAMP Additional Data Requirements data submission with an acceptable Trial Not Approved/Not Accepted Reason Code*; A first lien TPP record that falls out of trial with an acceptable Trial Fallout Reason Code**; or A first lien official modification that has not been paid off. *The allowable Trial Not Approved/Not Accepted Reason Codes are: 5 - Investor Guarantor Not Participating 6 - B/K Court Declined 7 - Negative NPV 8 - Offer Not Accepted by Borrower/Request Withdrawn 10 - Previous Official HAMP Modification 12 - Excessive Forbearance 19 - Unemployment Forbearance Plan 20 - Federally Declared Disaster ** The allowable Trial Fallout Reason Codes are: 8 - Offer Not Accepted by Borrower/Request Withdrawn 12 - Excessive Forbearance 13 - Request Incomplete 14 - Trial Plan Default 19 - Unemployment Forbearance Plan 20 - Federally Declared Disaster NOTE: If a borrower requests an SSA or DIL and declines to be evaluated for HAMP, servicers must report an Additional Data Requirements transaction with a Trial Not Approved/Not Accepted Reason Code equal to 8 - Offer Not Accepted by Borrower/Request Withdrawn and a HAFA Short Sale or Deed-in-Lieu Reason Code of "Does Not Qualify for a Trial Period Plan. To report an SSA: 1. Select the Short Sale Notification option from the HAFA drop-down menu. The Program Type/Campaign ID defaults to HMP5 Short Sale. The Submission Status defaults to Short Sale or Deed-in-Lieu Notification. Making Home Affordable (MHA) Servicer Reporting Requirements

34 2. Complete all the required fields, which are denoted by a red border. HAFA will utilize the same Active Program selection of FirstLien. 3. Click Add Activity to submit the data. Figure 2-3: Short Sale Notification NOTE: Receive additional information about a field by hovering the mouse pointer over a field name. Figure 2-4: Short Sale Notification; hovering To report a DIL: 1. Select the Deed-in-Lieu Notification option from the HAFA drop-down menu. The Program Type/Campaign ID defaults to HMP3 Deed-in-lieu Sale. The Submission Status defaults to Short Sale or Deed-in-Lieu Notification. Making Home Affordable (MHA) Servicer Reporting Requirements

35 2. Complete all the required fields, which are denoted by a red border. HAFA will utilize the same Active Program selection of FirstLien. 3. Click Add Activity to submit the data. Figure 2-5: Deed-in-Lieu Notification NOTE: For a full set of HAFA Short Sale or Deed-in-Lieu Notification data attributes, their definitions, and the conditions under which each is required, refer to the HAFA Data Dictionary. (This file includes any new edits or changes due to release implementations.) Short Sale/Deed-in-Lieu Loan Setup Servicers participating in HAFA must report Short Sale or Deed-in-Lieu Loan Setup data on or before the fourth business day of the month after the property ownership is transferred successfully through an SSA or DIL. To process a Short Sale or Deed-in-Lieu Loan Setup, there must be an existing active HAFA Notification record with a matching HAMP Registration Number, HAMP Servicer Number and Servicer Loan Number in the HAMP Reporting Tool. To report an SSA: 1. Select the Short Sale Loan Set-Up option from the HAFA drop-down menu. The Program Type/Campaign ID defaults to HMP5 Short Sale. The Submission Status defaults to Short Sale Loan Setup. 2. Complete all the required fields, which are denoted by a red border. HAFA will utilize the same Active Program selection of FirstLien. Making Home Affordable (MHA) Servicer Reporting Requirements

36 3. Click Add Activity to submit the data. Figure 2-6: Short Sale Loan Set-up To report a DIL: 1. Select the Deed-in-Lieu Loan Set-Up option from the HAFA drop-down menu. The Program Type/Campaign ID defaults to HMP3 Deed-in-lieu. The Submission Status defaults to Deed-in- Lieu Loan Setup. 2. Complete all the required fields, which are denoted by a red border. HAFA will utilize the same Active Program selection of FirstLien. 3. Click Add Activity to submit the data. Figure 2-7: Deed-in-Lieu Loan Set-up Making Home Affordable (MHA) Servicer Reporting Requirements