and 7 Queensland Transport, Moving People Connecting Communities: A Passenger Transport Strategy for Queensland , 2006

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2 Key result area 1 Shaping the future Developing new products and services, planning and behavioural change 1. Change behaviour to encourage sustainable transport choices To develop an awareness of available travel choices, we will provide voluntary travel behaviour change programs. Queenslanders will be informed about the travel choices available to them and the health benefits of alternative, more sustainable modes such as walking and cycling. People will be educated about the social, economic and environmental costs of their travel choices. 2. Harness the benefits of new technologies We will encourage technological advancements that improve the user interface with the transport system. This includes using smartcard technologies for ticketing and collecting trip information and delivering real-time transport information to the public. We will investigate how new technologies can deliver environmentally friendly vehicles. Technology will also be used to enhance system security and people s safety. Technological alternatives will be explored to enhance access to services by transport and other means. 8

3 3. Design an integrated transport system that is responsive to people s needs To deliver an efficient network, we will improve connectivity between communities, everyday services and transport choices. We support integrated ticketing to make travel easier. Infrastructure will be available to support the interchange between various modes. Network design will be responsive to people's needs. It will provide for services across rural and regional Queensland and the infrastructure necessary to support these services and private car use. Transport networks will include pathways to make cycling and walking viable transport options. 4. Integrate transport planning across government Planning will be coordinated across all levels of government to manage growth and maintain Queensland's economy and liveability. We will ensure transport planning and land use planning are integrated in future developments. In urban areas, communities will be more self-contained which, with increased urban density, will maximise access to sustainable transport options and services generally. 9

4 Key result area 2 Moving people Delivering products and services, policies and regulations, safety and security 1. Improve accessibility and mobility through provision of sustainable transport choices 2. Provide high quality public transport services People's access and mobility in communities will be improved through planning and pooling of resources across government. Accessibility will be enhanced by developing innovative transport solutions that are flexible and respond to demand. People s transport needs will be used to determine appropriate transport solutions. We will identify barriers to accessing transport options and develop ways to provide people with assistance where needed, particularly access to essential services. Vehicles and infrastructure will be designed so that they are accessible for people with special needs. We will promote and support the development of innovative approaches and aim to ensure that legislation encourages services that are responsive to community expectations. Public transport services will be efficient, affordable, reliable, accessible, comfortable and safe. The performance of these services will be monitored against established performance measures and targets. Transport providers will be encouraged to be responsive to community needs. Public transport vehicles will be better matched to their purpose to increase their efficiency and reduce negative environmental impacts. The efficiency of public transport movement will be improved by investing in dedicated infrastructure such as busways. New and existing products and services will be supported by an appropriate legislative and regulatory framework. This framework will provide standards so that high quality passenger transport services are delivered within and between communities throughout Queensland. 10

5 3. Promote and support active transport options Active transport such as cycling and walking will be promoted and supported as viable transport choices and the health and environmental benefits of these forms of transport promoted to Queenslanders. For example, students will be encouraged to cycle or walk to school. Relationships across whole of government and with the private sector will be strengthened to improve the cycling and walking environment. This will be supported by incorporating cycling and pedestrian infrastructure into urban plans to better connect communities. The public and private sector will be encouraged to provide end of trip facilities and secure bicycle storage. 4. Increase the safety and security of the travelling public Communication and information systems between all agencies responsible for transport provision will be enhanced to protect our infrastructure and the travelling public. Provision for safe and secure transport will be incorporated into urban design, infrastructure development and services. Queenslanders will be informed about the relative safety of various transport options to encourage the use of sustainable modes. Public transport, cycling and pedestrian pathways will be supported by visible safety and security measures to help Queenslanders feel safe. Public transport vehicles will be required to meet high levels of safety and environmental standards. Safety measures will be prioritised according to their effectiveness in delivering sustainable transport for people travelling within and between communities. 11

6 Key result area 3 Building relationships Building relationships, alliances and partnerships, public and community awareness and support 1. Enhance information sharing between government, transport providers and the community to better utilise available resources Provide coordinated information services to all Queenslanders about their travel options. Supply educational material to the public about sustainable travel choices. Establish communication channels across government, transport providers and the community sector to tailor solutions to better meet local information needs. 12