Do you anticipate that your organisation will submit a minimum of 500 checks in a 3 year period?

Transcription

1 CUSTOMER APPLICATION NATIONAL POLICE CHECKING SERVICE Section 1: Qualification questionnaire Complete the questionnaire below to find out if you are eligible to become an Accredited Organisation with the Australian Criminal Intelligence Commission (ACIC) to have access to the National Police Checking Service (NPCS). Please note that applicants may be required at a later date, to provide evidence to support their answers to any of the below questions. 1. ACIC requires that you read all relevant documentation prior to applying to become an Accredited Organisation to ensure your understanding of the NPCS and your obligations if you are to become accredited. Have you read the following documentation? a. Terms of Service and Schedule template b. The NPCS Process c. NSS Agency Functional Requirements d. NSS Submission Options e. Information Technology Security Management 2. To be able to enter into a contract with ACIC, your organisation must be an Australian registered business. An ASIC search will be undertaken to confirm your organisation s current status. Is your organisation an Australian registered business? 3. Your organisation is required to submit 500 checks or more in a 3 year period. This is due in part to the cost associated with onboarding, quality assurance and support provided to Accredited Organisations. If your organisation is unable to meet this requirement, we recommend that you seek to engage the services of an Australian police agency or ACIC approved broker to submit your checks. Do you anticipate that your organisation will submit a minimum of 500 checks in a 3 year period? 4. All ACIC Accredited Organisations must agree to be bound by the Privacy Act 1988 (Cth) and act as an Australian Privacy Principles (APP) entity with respect to the collection, use, disclosure and storage of Personal Information, including Police History Information. Does your organisation agree to be bound by the Privacy Act 1988 (Cth) as an Australian Privacy Principles (APP) Entity? 5. In order to provide the NPCS, ACIC requires that your organisation is able to implement the security management measures as set out in the Information Technology Security Management document. Is your organisation willing and able to implement the security management measures as described above? 6. In order to provide the NPCS, ACIC requires that your organisation is able to meet the IT requirements as set out in the NSS Agency Functional Requirements document. Is your organisation willing and able to meet the IT requirements as described above? 1

2 If you answered to any of the questions in Section 1, your organisation is deemed ineligible to apply to become accredited to access the National Police Checking Service (NPCS). If you answered to all questions in Section 1, please continue on to Section 2. Assistance and feedback If you have any questions relating to this feedback, please contact NPCS Customer Support who will be happy to assist you. Telephone Monday to Friday 8:30am - 5:00pm AEST ACIC is committed to the continuous improvement of the NPCS and welcomes any feedback concerning the customer onboarding process. 2

3 Section 2: Application information Based on your responses, your organisation is eligible to apply to become an Accredited Organisation to access the National Police Checking Service. Please complete the form below. The information provided will be used to conduct a risk assessment on accrediting your organisation prior to providing a recommendation to the police. Organisation details Organisation name Trading name(s) Entity type Website address Registered business address Physical business address Core business Contact details Surname First name Position title Telephone number Mobile number address Physical business address Business postal address Business billing address Will the person listed above be the Authorised Officer as set out in the Terms of Service? Authorised Officer contact details Please complete if you answered no to previous question. If no, please complete Authorised Officer contact details on page 4 Surname First name Position title Telephone number Mobile number address Physical business address Business postal address Business billing address 3

4 Organisation proposal Please outline the reasons for your organisation wanting to become an Accredited Organisation through ACIC. Who will your organisation be conducting National Police History Checks for? Own employees (including paid, unpaid, potential or existing), volunteers, consultants and contractors. Customer s employees (including paid, unpaid, potential or existing), volunteers, consultants and contractors. Applicant directly (in a Broker capacity, where the applicant requests, pays for and receives the result directly) Employees (including paid, unpaid, potential or existing), volunteers, consultants and contractors of a portfolio agency, related body corporate, parent company, subsidiary or other related organisation anywhere in Australia. Organisation proposal continued Please provide details of any related organisations (Please note: your organisation can only service Australian registered businesses). Organisation 1 Full legal name Relation to your organisation Organisation 2 Full legal name Relation to your organisation Organisation 3 Full legal name Relation to your organisation Any additional related organisations can be added to the comments box at the end of the form. Will your organisation be conducting any checks required by legislation? If yes, please specify. 4

5 Organisation proposal continued What IT submission method will your organisation be utilising? Please note: Standard customer onboarding will provide your organisation with access through manual input (option 1) and XML message format using batch upload (option 2). If your organisation requires a more tailored submission method (options 3 and 4), this will involve a more detailed ICT integration process. 1. Manual Input of check data directly into NSS. 2. XML Message format using batch upload 3. XML Message format using MQ Series (Queue manager to queue manager connection) 4. XML Message format using Web Services (conditions apply) Will the Authorised Officer and team responsible for submitting and processing checks be located on the same business premises? If not, please explain why. How many staff members will be involved in accessing the NPCS and submitting checks? Do you have any specific comments or questions? SUBMIT SAVE RESET 5

6 What you can expect next Within 1 business day Within 10 business days Within 6-8 weeks NPCS Customer Support will confirm receipt of your application. Following on from an assessment of your application and forwarding a recommendation to the police, we will provide you with an update on the progress of your application. ACIC will aim to complete standard customer onboarding and your organisation will have access to the ACIC user interface (NSS) to start submitting checks. NPCS Customer Service will be in contact with you throughout the process. If your organisation requires a more tailored submission method, this will involve a longer time frame. Assistance and feedback If you require any assistance to complete this form or have any enquiries relating to this form, please contact NPCS Customer Support who will be happy to assist you. NPCS@acic.gov.au Telephone Monday to Friday 8:30am - 5:00pm AEST ACIC is committed to the continuous improvement of the NPCS and welcomes any feedback concerning the customer onboarding process. 6