Coverage for: Individual/Individual + Family What this Plan Covers & What it Costs

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1 Connecticut General Life Insurance Co.: Open Access 1000 Plan Coverage Period: Beginning on or after 9/23/2012 Coverage for: Individual/Individual + Family What this Plan Covers & What it Costs! This is only a summary. If you want more detail about your coverage and costs, you can get the complete terms in the policy or plan document at or by calling Cigna24 Important Questions Answers Why this Matters: What is the overall deductible? Are there other deductibles for $1,000 person / $2,000 family participating/$2,000 person/ $4,000 family non-par. Doesn't apply to preventive care. Yes, $250 person for prescription drug coverage. $50 person home health care deductible. There are no other specific deductibles. You must pay all the costs up to the deductible amount before this plan begins to pay for covered services you use. Check your policy or plan document to see when the deductible starts over (usually, but not always, January 1st). See the chart starting on page 2 for how much you pay for covered services after you meet the deductible. deductible amount before this plan begins to pay for these services. Is there an out of pocket limit on my expenses? Yes. For participating providers $2,000 person/ $4,000 family; For non-participating providers $4,000 person/ $8,000 family. The out-of-pocket limit is the most you could pay during a coverage period (usually one year) for your share of the cost of covered services. This limit helps you plan for health care expenses. What is not included in the out of pocket limit? Premiums, balance-billed charges, health care this plan doesn't cover, deductibles, pharmacy charges and penalties. Even though you pay these expenses, they don t count toward the out-of-pocket limit. Questions? Cigna 24 or visit us at If you aren t clear about any of the bolded terms used in this form, see the Glossary. You can view the Glossary at or call to request a copy. 1 of 8

2 Important Questions Answers Why this Matters: Is there an overall annual limit on what the plan pays? Does this plan use a network of providers? Do I need a referral to see a specialist? Are there services this plan doesn t cover? No. Yes. See or call Cigna24 for a list of s. No. You don t need a referral to see a specialist. Yes. The chart starting on page 2 describes any limits on what the plan will pay for If you use an in-network doctor or other health care provider, this plan will pay some or all of the costs of covered services. Be aware, your in-network doctor or hospital may use an out-of-network provider for some services. Plans use the term in-network, preferred, or participating for providers in their network. See the chart starting on page 2 for how this plan pays different kinds of providers. You can see the specialist you choose without permission from this plan. Some of the services this plan doesn t cover are listed on page 4. See your policy or plan document for additional information about excluded services.! Co-payments Co-insurance is your share of the costs of a covered service, calculated as a percent of the allowed amount for the service. For example, if the plan s allowed amountco-insurance This may change if you haven t met your deductible. The amount the plan pays for covered services is based on the allowed amount. If an out-of-network provider charges more than the allowed amount and the allowed amountbalance billing.) This plan may encourage you to use participating providers by charging you lower deductibles, co-payments and co-insurance amounts. Common Medical Event If you visit a health care provider s or clinic If you have a test Services You May Need Primary care visit to treat an injury or illness Specialist visit Preventive care/screening/immunization Diagnostic test (x-ray, blood work) Imaging (CT/PET scans, MRIs) Your cost if you use a Non- Limitations & Exceptions No charge 40% co-insurance None 20% co-insurance 40% co-insurance provider exceptions apply. 2 of 8

3 Your cost if you use a Common Medical Event Services You May Need Non- Limitations & Exceptions If you need drugs to treat your illness or condition More information about prescription drug coverage is available at mycigna.com Generic drugs Preferred brand drugs Non-preferred brand drugs $10 copay (retail) / $25 copay (mail order) $30 copay (retail) / $75 copay (mail order) $40 copay (retail) / $100 copay (mail order) 50% (retail)/ mail order not covered 50% (retail)/ mail order not covered 50% (retail)/ mail order not covered Covers up to a 30-day supply (retail prescription), day supply (mail order prescription) Covers up to a 30-day supply (retail prescription), day supply (mail order prescription) Covers up to a 30-day supply (retail prescription), day supply (mail order prescription) Specialty drugs 30% co-insurance (retail) / 30% co-insurance 50% (retail)/ mail order not covered Covers up to a 30-day supply (retail prescription), day supply (mail order prescription) If you have outpatient surgery Facility fee (e.g., ambulatory surgery center) Physician/surgeon fees 20% co-insurance 20% co-insurance None Emergency room services If you need immediate medical attention Emergency medical transportation 20% co-insurance 20% co-insurance None If you have a hospital stay Urgent care Facility fee (e.g., hospital room) Physician/surgeon fee 20% co-insurance 20% co-insurance None 3 of 8

4 Your cost if you use a Common Medical Event Services You May Need Non- Limitations & Exceptions If you have mental health, behavioral health, or substance abuse needs Mental/Behavioral health outpatient services Mental/Behavioral health inpatient services Substance use disorder outpatient services 20% co-insurance 40% co-insurance None 20% co-insurance 40% co-insurance None If you are pregnant Substance use disorder inpatient services Prenatal and postnatal care Delivery and all inpatient services Not covered Not covered Complications of pregnancy covered as medical Not covered Not covered Complications of pregnancy covered as medical If you need help recovering or have other special health needs If your child needs dental or eye care Home health care Rehabilitation services Habilitation services Skilled nursing care Durable medical equipment Hospice service Eye exam Glasses Dental check-up 20% co-insurance 25% co-insurance Coverage is limited to 80 visits/year All but $40/visit All but $40/visit Coverage is limited to $40/visit Not covered Not covered None All but $400/day All but $400/day Coverage is limited to $400/day Not covered Not covered None Not covered Not covered None Not covered Not covered None 4 of 8

5 Excluded Services & Other Covered Services: Services Your Plan Does NOT Cover (This isn t a complete list. Check your policy or plan document for other excluded services.) Acupuncture Hearing aids (adult) Routine eye care (adult/child) Bariatric surgery Long-term care Routine foot care Cosmetic surgery Non-emergency care when traveling Weight loss programs Dental Care (adult/child) outside the United States Glasses (adult/child) Prenatal, postnatal care and Habilitative Services inpatient services for pregnancy Other Covered Services (This isn t a complete list. Check your policy or plan document for other covered services and your costs for these services.) Chiropractic care Infertility services Private duty nursing 5 of 8

6 Your Rights to Continue Coverage: Federal and State laws may provide protections that allow you to keep this health insurance coverage as long as you pay your premium. There are exceptions, however, such as if: You commit fraud The insurer stops offering services in the State You move outside the coverage area For more information on your rights to continue coverage, contact the insurer at 1800-Cigna24. You may also contact your state insurance department at the State of Connecticut, Insurance Department at Your Grievance and Appeals Rights: appealgrievance. For questions about your rights, this notice, or assistance, you can contact: the State of Connecticut, Insurance Department at Additionally, a consumer assistance program can help you file your appeal. Connecticut Office of the Healthcare Advocate at To see examples of how this plan might cover costs for a sample medical situation, see the next page. 6 of 8

7 About these Coverage Examples: These examples show how this plan might cover medical care in given situations. Use these examples to see, in general, how much if they are covered under different plans.! This is not a cost estimator. Don t use these examples to estimate your actual costs under this plan. The actual care you receive will be different from these examples, and the cost of that care will also be different. See the next page for important information about these examples. Note: These numbers assume enrollment in individual-only coverage. Having a baby (normal delivery) Managing type 2 diabetes (routine maintenance of a well-controlled condition) Amount owed to providers: $7,540 Amount owed to providers: $5,400 Plan pays $0 Plan pays $3,420 Patient pays $7,540 Patient pays $1,980 Sample care costs Hospital charges (mother) Routine obstetric care Hospital charges (baby) Anesthesia Laboratory tests Prescriptions Radiology Vaccines, other preventive Total Patient pays: Deductibles Co-pays Co-insurance Limits or exclusions Total $2,700 $2,100 $900 $900 $500 $200 $200 $40 Sample care costs Prescriptions Medical Equipment and Supplies Education Laboratory tests Vaccines, other preventive Total $2,900 $1,300 $700 $300 $100 $100 $5,400 $7,540 Patient pays: Deductibles $990 $7,540 $0 $0 $0 $7,540 Co-pays Co-insurance Limits or exclusions Total $670 $0 $320 $1,980 $7,540 7 of 8

8 Questions and Answers about the Coverage Examples: What are some of the assumptions behind the Coverage Examples? Costs don t include premiums. Sample care costs are based on national averages supplied by the U.S. Department of Health and Human Services, and aren t health plan. The patient s condition was not an excluded or preexisting condition. All services and treatments started and ended in the same coverage period. There are no other medical expenses for any member covered under this plan. Out-of-pocket expenses are based only on treating the condition in the example. The patient received all care from innetwork providers. If the patient had received care from out-of-network providers, costs would have been higher. What does a Coverage Example show? For each treatment situation, the Coverage Example helps you see how deductibles, co-payments, and co-insurance can add up. It also helps you see what expenses might be left up to you to pay because the service or treatment isn t covered or payment is limited. Does the Coverage Example predict my own care needs? No. Treatments shown are just examples. The care you would receive for this condition could be different, based on your doctor s advice, your age, how serious your condition is, and many other factors. Does the Coverage Example predict my future expenses? No. Coverage Examples are not cost estimators. You can t use the examples to estimate costs for an actual condition. They are for comparative purposes only. Your own costs will be different depending on the care you receive, the prices your providers charge, and the reimbursement your health plan allows. Can I use Coverage Examples to compare plans? Yes. When you look at the Summary of When you compare plans, check the Patient Pays box in each example. The smaller that number, the more coverage the plan provides. Are there other costs I should consider when comparing plans? Yes. An important cost is the premium you pay. Generally, the lower your premium, the more you ll pay in out-of-pocket costs, such as co-payments, deductibles, and co-insurance. You should also consider contributions to accounts such as health savings accounts (HSAs), or health reimbursement accounts (HRAs) that help you pay out-of-pocket expenses. Questions? Cigna 24 or visit us at If you aren t clear about any of the bolded terms used in this form, see the Glossary. You can view the Glossary at or call to request a copy. 8 of 8