G&K Services L-3. Uniforms, Work Apparel & Facility Services Program Guide

Transcription

1 G&K Services L-3 Uniforms, Work Apparel & Facility Services Program Guide

2 THE G&K CUSTOMER PROMISE G&K Services enhances your company s image and safety by consistently providing superior customer service and high quality work apparel and facility products and services. Our commitment to Service Excellence allows you to focus on what you do best while we focus on what we do best. As a valued customer of G&K Services, we promise you that: Deliveries are complete, on time, and in good repair Billing is simple, accurate, and predictable Your needs are met promptly Delivering Uniform Service Excellence. SM PAGE 2 of 23

3 For Over 100 Years, G&K Has Provided Industry Leading Services And Tailored Solutions For Over 100 Years, G&K Has Provided G&K Industry is a market Leading leader branded Services apparel And programs Tailored and facility Solutions services. We are committed to providing our customers with the finest products and services, G&K is a and market superior leader customer in branded support. apparel Our extensive programs North and American network facility allows services. us to efficiently We are committed and cost effectively to providing fulfill the our uniform customers and facility services needs of large businesses. with the finest products and services, and superior customer support. Our extensive North American network allows us to efficiently and cost effectively fulfill the uniform and facility services needs of large businesses. Our market leading services include: Our market leading services include: Uniform Rental Services Uniform Rental Services Facility Services Solutions Facility Services Solutions Direct Purchase Solutions Direct Purchase Solutions G&K NationalAccounts.indd 2 10/26/10 11:33 AM PAGE 3 of 23

4 1-Week Turnaround On New Wearers & Sizes Deliveries are Complete On Time In Good Repair G&K has invested to build inventory levels across our entire system on our most popular styles to guarantee garments are available when you need new employee garments and/or size changes We will fill orders for new wears and size changes for most employees, with a guaranteed 1-week turnaround New employees will be in uniform faster PAGE 4 of 23

5 Complete, On Time, and in Good Repair point inspection 7 Point process Inspection guarantees repairs are identified and made ven aware of the need for repairs. & earers look their best, enhancing s image and their moral arments are replaced when Garment Upgrades loyee safety, reducing your concern G&K s unique, 7-point inspection process guarantees that over 90% of repairs are identified and made arments on an as-needed basis to before you are even aware of the re team s image is always looking need for repairs. G&K s Program NEW LIKE NEW SHOWING WEAR SCRAP YEAR 1 YEAR 2 YEAR 3 YEAR 4 Ensures your wearers look their best, enhancing your company s image and their moral Makes certain garments are replaced when necessary Improved employee safety, reducing your concern for liabilities G&K s replaces garments on an as-needed basis to ensure your entire team s image is always looking good. PAGE 5 of 23

6 Handheld Technology State of the Provides clean, error free invo charges in real-time. Captures any change Clear and easy to un ed invoices State-of-the-Art Invoicing System Efficient online invoi Reduces errors Improves new hire o Special messages (to Captures any changes, status and charges real-time Clear and easy to understand billing ed invoices Efficient online invoicing view up to 120 days any time Reduces errors Improves new hire order time Special messages (top of invoice) PAGE 6 of 23

7 Your National Accounts Team Bridget Hovde Program Specialist Quality Assurance Beth Bohan National Account Executive Tony Myers National Account Executive PAGE 7 of 23

8 G&K s 100% Service Guarantee Return all merchandise picked-up on the normal delivery date by the next scheduled delivery date Repair all garments in need of repair and return them on the next delivery date Make standard size and color changes, and add most new employees for the next scheduled delivery date If we fail to deliver 100% service, you will receive an invoice credit; and if we continue to not meet our obligations, you can walk away from your G&K service agreement. G&K s National Account Management Adds Value And Saves You Money G&K has the size, experience, and facilities to support your total apparel and facility services needs. With over 160 locations in North America, G&K can service your operations as a single source provider Utilizing a single source saves you time and ensures consistency, compliance, and a cost effective program We provide national accounts with a Single Point of Contact to ensure customers receive the best performance and value Our Total Cost Management system provides you with a simple and effective tool to manage your business We re dedicated to forming a Strategic Relationship with you to continually monitor performance and contract compliance Our Simple Service Agreement, Proprietary Handheld Invoicing Technology, 100% Service Guarantee and convenient Online Invoice Viewer gives you No Surprise Pricing and better value PAGE 8 of G&K NationalAccounts.indd 8 10/26/10 11:35 AM

9 G&K Services Uniform and Facility Products and Services Program G&K provides custom solutions to a wide range of industries and market segments Great Brands represent Great Companies and we re proud of the brands we support. G&K s 160,000 customers represent every major industry segment with solutions for every part of their business. Serving Multiple Industry Segments, Including: Solutions for Every Part of Your Business: Retail Service Food Manufacturing Distribution Automotive Business Services Front Office Sales Customer Service Production Technicians Maintenance Restrooms Entranceway PAGE 9 of 23

10 Simple Service Agreement &100% Service Gua Billing is Simple, Accurate, and Predictable Simple Service Easy to Understand, Simple Service Agreement Agreement &100% Service Guarantee Clearly defines what customers can expe G&K and how they will be charged Guarantees that there will be no surprises you receive your G&K invoice Committed to providing customers with si accurate and Easy predictable to Understand billing Simple Service Agreement Clearly defines what customers can expect from G&K and how they will be charged Guarantees that there will be no surprises when you receive your G&K invoice Committed to providing customers with simple, accurate and predictable billing PAGE 10 of 23

11 G&K s National Account Program Provides Uncompromising Value G&K will help you protect and enhance your company image by delivering the following: Trust And Reliability: Our national accounts team will manage all aspects of your program, blending and customizing the parts to meet your specific needs. Our attention to detail will also ensure that your program fits seamlessly with the needs of your business. Brand Protection: Your brand and image is your most important asset, and our apparel and facility services programs will help protect and communicate your brand in the marketplace. Communication That Puts You In Control: G&K provides you with a full range of communication tools that make working with us simple and easy. Effective And Efficient Solutions: Large Businesses throughout North America rely on G&K for efficient, hassle-free, cost-effective solutions for their apparel and facility services needs. Program Integrity: G&K has a dedicated team that is committed to service excellence, supporting your business and delivering contract compliance. Our industry leading reporting systems also guarantee pricing and program integrity. PAGE 11 of 23

12 G&K Services L-3 Program & Image Guide Building a lasting partnership Image Guide

13 G&K Services L-3 Program & Image Guide Building a lasting partnership Patches Patch Size: R-2/J-3 = 4 1/2 wide x 2 1/2 high Rectangle with round corners White Patch / Corporate Logo: White Patch / Sample Division Logo: Acme Blue Patch / Corporate Logo: Acme Blue Patch / Sample Division Logo: Khaki Patch / Corporate Logo: Khaki Patch / Sample Division Logo: PAGE 13 of 23

14 G&K Services L-3 Program & Image Guide Building a lasting partnership Men s Blended Solid Work Shirt 65% polyester/35% cotton poplin Product ID : Long sleeve: Short sleeve: Soil-release finish Convertible collar with stays Button-through chest pockets Pencil stall in left chest pocket Long and short sleeve available Microcheck Shirt 65% polyester/35% cotton poplin Product ID : Long sleeve: Short sleeve: Soil-release finish Convertible collar with stays Button-through chest pockets Left pocket with pencil stall Button closure neck Long and short sleeve available Denim Shirt 100% cotton denim Product ID : Long sleeve: Short sleeve: Button front Button-down banded collar Left chest patch pocket Back yoke Buttoning sleeve placket and cuffs on long sleeve Long and short sleeve available Women s Casual Poplin Shirt 65% polyester/35% cotton poplin Product ID : Button front Button-down collar Left chest pocket Wood-tone buttons Soil-release finish Wrinkle resistant PAGE 14 of 23

15 G&K Services L-3 Program & Image Guide Building a lasting partnership Product ID : % preshrunk cotton; double-needle stitching throughout seamless collar taped shoulder-to-shoulder LONG SLEEVE WORKWEAR POCKET T-SHIRT MEN S ORIGINAL FIT, COTTON Product ID : Pullover Sweatshirt 100% Polyester - Navy Product ID : Direct Purchase only Men s Pleated Pant 65% polyester/35% cotton brushed twill Product ID : Pleated front Slack style front pockets Hip pockets, left with button closure Lined executive waistband with hook and eye closure PAGE 15 of 23

16 G&K Services L-3 Program & Image Guide Building a lasting partnership Men s Durable Work Pant 65% polyester/35% cotton twill Product ID : Plain front Front and back pockets (left with button closure) Reinforced stress points Button front closure Dickies Men s Cargo Pant 65% polyester/35% cotton twill Product ID : Reinforced front pockets, buttons, belt loops, and crotch seam Two roomy cargo pockets with hidden zipper closure EZ-touch softened fabric Multi-use pocket on outside of left cargo pocket and inside right cargo pocket Relaxed, flat front fit Dickies Women s Cargo Pant 65% polyester/35% cotton twill Product ID : Premium construction through seat and rise for a comfortable, flattering fit Comfortable STRETCH contoured waistband EZ-touch softened stretch fabric Moderate rise Cargo pocket on right leg with hidden zipper closure Multi-use pocket on left leg Relaxed, flat front fit G&K Men s Regular Fit Denim Jean 100% cotton, oz. denim Product ID : Traditional five pocket styling Heavy duty brass zipper Classic fit PAGE 16 of 23

17 G&K Services L-3 Program & Image Guide Building a lasting partnership Men s Carpenter Jean 100% cotton, oz. denim Product ID : Loose fit Triple stitching Hammer loop Double rule pocket Ratcheting brass zipper Men s Pleated Front Short Fabric: 7.25 oz. Twill. Blend: 65% Polyester / 35% Combed cotton. Product ID : Closure: Heavy duty brass ratcheting zipper. Button closures. Pocket: Two slack style front pockets, two set-in hip pockets, darts over hip pockets for better fit. Waistband: Innerlined for body and shape, folder set band w/ outlet. Other: Synthetic blend pocketing and waistband trim. Double front pleats Dickies Cargo Short 65% polyester/35% cotton twill Product ID : Reinforced front pockets, buttons, belt loops, and crotch seam Two roomy cargo pockets with hidden zipper closure EZ-touch softened fabric Multi-use pocket on outside of left cargo pocket and inside right cargo pocket Relaxed, flat front fit Lab Coat Product ID : The coat is a hip-length jacket made of the heavier Nylostat fabric, which is ideal for conditions where solder-splash is a concern, and for less sensitive applications. PAGE 17 of 23

18 G&K Services L-3 Program & Image Guide Building a lasting partnership Solid Bomber 65% polyester/35% cotton twill Product ID : Fully lined Zip front Rib knit collar, cuffs and waistband Slash pockets Slash Pocket Ike Jacket 65% polyester/35% cotton twill Product ID : Fully lined Zip front Slash pockets Patch pocket on left sleeve Adjustable cuffs Adjustable waistband tabs Shop Coat 65% polyester/35% cotton twill Product ID : Concealed gripper front Notched lapel collar Two outside chest pockets Pencil stall in left pocket Two lower outside pockets Pass-through pockets Back vent Lab Coat 99% Polyester / 1% Carbon Yarn Product ID : Snap closure Lapel collar Set-in sleeves Three patch pockets Pocket access slits Adjustable snaps at wrists Color-coded hang loop denotes size Unisex sizes: XS-XL (2XL-5XL extra charge) Lab Coat Product ID : The coat is a knee-length coat made of the heavier Nylostat fabric, which is ideal for high-wear conditions or where solder-splash is a concern, and for less sensitive ESD applications. PAGE 18 of 23

19 G&K Services L-3 Program & Image Guide Building a lasting partnership G&K Track Control Mat Product ID : # (solid) ; # (pattern) - 3 x4 # (solid) ; # (pattern) - 4 x6 # (solid) ; # (pattern) - 3 x10 Traps dirt and holds its weight in soil, helping to keep your facilities clean Solution-dyed nylon for colorfast, fade-resistant color Nitrile rubber backing for skid-resistant mat-to-floor contact No frayed edges for superior appearance G&K Track Control Mat Product ID : # (solid) ; # (pattern) - 3 x4 # (solid) ; # (pattern) - 4 x6 # (solid) ; # (pattern) - 3 x10 Traps dirt and holds its weight in soil, helping to keep your facilities clean Solution-dyed nylon for colorfast, fade-resistant color Nitrile rubber backing for skid-resistant mat-to-floor contact No frayed edges for superior appearance G&K Scraper Mat Product ID : # x5 # x6 Logo Scraper Mat # x5 Molded scraper cleats give a skid-resistant surface 100% nitrile rubber Oil- and chemical-resistant Ideal for entrances, kitchens and cafeterias PAGE 19 of 23

20 G&K Services L-3 Program & Image Guide Building a lasting partnership Combination Dust Mop Product ID : # , 740-Red with blue backing # , 740-Red with red backing # , 675-Green with green backing Tightly twisted yarn won t snag or fray Tough polyester backing resists tearing and shrinking Standard Shop Towels Product ID : # x18 cut size, 775-White, 715-Orange # x30 cut size, 715-Orange Premium Shop Towels # x18 cut size, 775-White # x30 cut size, 775-White Premium shop towels for sensitive cleaning applications AutoFlush Clamp Unit Product ID : Sophisticated sensor technology offers dependable activation Improved hygiene and aesthetics Helps eliminate cross-contamination from handle touching Courtesy flush button reduces clogs and associated plumbing costs ADA compliant No water shut-off needed for installation PAGE 20 of 23

21 G&K Services L-3 Program & Image Guide Building a lasting partnership G&K Air Freshener Dispenser Product ID : Creates a clean, fresh environment with a consistent level of fragrance Hydrogen technology forces a precise dose of fragrance, which natural air flow distributes throughout the room Quiet operation and no moving parts or potential systems failures No batteries required One dispenser covers up to 6,000 cubic feet G&K Air Freshener Dispenser Refill Cartridges Product ID : Contemporary scents that contain only pure fragrances Contains Microtrans, a true odor neutralizer Fragrances : 628-PureTM Natural Odor Eliminator: odor neutralizer that leave no residual scent 439-Citrus: fresh, lively, zesty orange fragrance 729-Blue Splash: watery marine notes 748-Cucumber Melon: fresh, cool and refreshing 534-Mango Blossom: natural, fruity fragrance 263-Sugar Cookie: warm hint of cinnamon Collapsible Dust Mop Hardware Product ID : Collapsible Dust Mop Frame # # # Collapsible Dust Mop Handle # Collapsible Dust Mop Frame Swivel action; rotates 360 to provide complete floor coverage Bag Stand Product ID : PAGE 21 of 23

22 G&K Services L-3 Program & Image Guide Building a lasting partnership Eight Compartment Locker Product ID : Individual doors keyed for security Stores hanging uniforms 26 W x 21 D x 85 H Soiled Garment Locker Product ID : For soiled garment collection 17 W x 16 D x 78 H GARMENT Z RACKS Product ID : PAGE 22 of 23

23 G&K Services L-3 Program & Image Guide Building a lasting partnership Program & Image Guide L-3 Corporate Guidelines for L-3 Apparel: L-3 Brand Our corporate logo is the most basic building block of L-3 s visual identity. Our symbol is a highly recognizable identifier for L-3 in the marketplace its distinctive red circle is powerful in its simplicity, readability and versatility. It s very important that it be used correctly. L-3 Patch The L-3 styles below are corporate-approved for use on patches for lab coats, uniforms and work clothing. We strongly urge you to use the L-3 corporate logo and not the division logo, due to the possibility of division name changes and the resulting costs to your business to change the patches on your apparel. G&K Services will produce patches with three L-3 standardized patch colors for uniforms/garments below: L-3 Corporate Procurement Agreement Corporate Procurement has executed a new Corporate Procurement Agreement (CPA 2398) with G&K Services for uniform rentals and purchases and related facility equipment. The agreement provides uniform selections at competitive pricing with a group discount. The G&K Services web page for L-3 is: Divisions already using G&K Services should expect a call from a national account representative to discuss the process by which the division can transition to the national agreement pricing available under CPA2398. Divisions not currently utilizing G&K are encouraged to reach out to the G&K Services POC and schedule a meeting to discuss service and pricing for their location(s). Company G&K Services has been the market leader in enhancing image and safety in the workplace through innovative products and services since They service over 175,000 customers in 170 locations across North America and Europe. White Patch: Acme Blue Patch: Khaki Patch: G&K Point of Contact: G&K Website: Beth Bohan, National Account Executive (830) bhines@gkservices.com G&K Services 5995 Opus Pkwy., Suite 500 Minnetonka, MN L-3 Intranet The agreement has been posted on the Material Management Intranet site at: Costs: We strongly recommend using the corporate logo without a division name. Extra embroidery costs will be added to your order for a division patch. Contact L-3 s national account rep at G&K Services for pricing. L-3 Contact: David Dargel Director, L-3 Corporate Procurement (972) david.a.dargel@l-3com.com PAGE 23 of 23

24 G&K Services L-3 Uniforms, Work Apparel & Facility Services Program Guide