BSB41015 CERTIFICATE IV IN HUMAN RESOURCES

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1 BSB0 CERTIFICATE IV IN HUMAN RESOURCES This qualification is suited for both individuals working in a range of human resource management positions. Job roles include human resources assistants, human resource coordinators, human resources administrators and payroll officers. ENTRY REQUIREMENTS There are no pre-requisites for this qualification. Preferred pathways into this qualification include: BSB007 or BSB0 Certificate III in Business or other relevant qualification/s OR With vocational experience assisting in a range of business environments providing administrative, HR or operational support to individuals and/or teams but without a formal business qualification. CAREER PATHWAY A number of career pathways are available to you typically with further study, such as office/site manager, administration or HR manager and assistant to CEO roles. SKILLS RECOGNITION If you already have some training, work or life experience in management, team leader role or coordinator, you may be eligible to have your existing skills and knowledge recognised and apply for advanced standing for one or more units. Processes for recognition include: Credit transfer Mutual recognition Recognition by assessment COURSE OUTCOMES Gain the skills required to: TARGET TRAINING Australia Wide P E. W. Read, interpret, write and present reports Use business technology to collect, analyse and provide information Make decisions to complete tasks in a time efficient manner Contribute to strategic direction of enterprise Manage time to independently complete tasks and evaluate own performance and identify areas for improvement Organise information relating to products and/or services into databases Support team members in developing skills and knowledge relating to human resources requirements Plan for contingencies Work within own role to support team activities Find, analyse and interpret data which may be incomplete or have discrepancies Identify learning opportunities to improve work practices Organise resources, equipment and timelines Communicate with business contacts and team members to promote products and services, give and receive feedback and negotiate effectively to address conflicts Participate in professional networks and associations to obtain and maintain knowledge skills Use business technology such as internet and mobile phones to communicate with other people

2 Delivery Arrangements The Certificate IV HR program is typically delivered over a minimum 0 month period using a blend of on and off the job approaches. We combine group learning sessions with self-directed reading, summative assessment projects and research activities that combined we have allowed up to hours for Certificate IV level. The qualifications can be fast-tracked, depending on current competencies of learner as well as their available time in completing the requirements. For learners completing the qualification via traineeship arrangements, we have set a minimum 0 hours of face-to-face group training sessions for the Certificate IV in HR. In this way learners can learn from each other while being guided by the experienced facilitator. Pathways This qualification can be completed via any of these pathways as follows. We offer flexibility with this qualification. RPL: If you have skills and experience to meet all the competencies of any unit/s, and can demonstrate/document that competency, then you may apply for RPL (recognise prior learning). Please contact our office for more details of this assessment-only process and an application form. Learners should allow hours to complete the qualification in this format, however, this is assuming that they are able to provide sufficient and current evidence. Group sessions: There may be a number of people in your organisation that can come together for a series of training sessions in your workplace, or an agreed alternate location. We have a 0 session ideal structure for Certificate IV however the amount of time face-to-face can be discussed and agreed depending on the current competencies of the participants and viability of them coming together. This involves a combination of summative and formative assessments that include research, written tasks and demonstration activities. Flexible: It may not be possible or preferential to co-ordinate face-to-face sessions so we can also assist you through the qualification via post, and phone support. Learners should allow up to 0 hours regardless. Blended Approach: You may prefer a combination of face-to-face sessions supported by support and telephone conferencing. We can structure a program by incorporating all of these options. COURSE STRUCTURE To complete this qualification, the student is required to complete 0 Units. This comprises 6 core units and elective units. At least electives must be chosen from the electives listed below and the remaining can be selected from any qualifications offered by Target Training from Certificate III level or above. Core Units BSBHRM0 BSBHRM0 BSBHRM0 BSBLDR0 BSBWHS0 BSBWRK Elective Units BSBADM0 BSBCMM BSBCUS0 BSBCUS0 BSBEMS0 BSBEMS0 BSBEMS0 BSBEMS0 Support performance management processes Review human resources functions Support the recruitment, selection and induction of staff Lead effective workplace relationships Implement and monitor WHS policies, procedures and programs to meet legislative requirements Support employee and industrial relations procedures Organise meetings Make a presentation Address customer needs Implement customer service standards Develop and implement business strategies to expand client base Develop and implement strategies to source and assess candidates Develop and provide employment management services to candidates Manage the recruitment process for client organisations Contact us today for more details and assistance with qualifying staff

3 BSBFIA0 BSBINM0 BSBINN0 BSBITU0 BSBITU0 BSBITU0 BSBITU0 BSBLDR0 BSBLED0 BSBREL0 BSBRES0 BSBRSK0 BSBSUS0 BSBWRT0 TAEDEL0A Report on financial activity Implement workplace information system Promote innovation in a team environment Produce spreadsheets Design and develop complex text documents Develop and use complex spreadsheets Develop complex desktop published documents Lead team effectiveness Develop teams and individuals Establish networks Analyse and present research information Identify risk and apply risk management processes Implement and monitor environmentally sustainable work practices Write complex documents Provide work skill instruction Learning Outcomes Here is a selection of units below. For more information on other units please contact us. Core Units: BSBHRM0 Support performance management processes Review performance management infrastructure Promote performance management system Recommend improvements to performance management system in response to collated data BSBHRM0 Review human resources functions Research human resources functions Review policy and procedures frameworks Apply ethical framework Analyse human resource metrics Report research outcomes BSBHRM0 Support the recruitment, selection and induction of staff Plan for recruitment Plan for selection Support selection process Induct success candidate BSBLDR0 Lead effective workplace relationships Collect, analyse and communicate information and ideas Develop trust and confidence as leader Develop and maintain networks and relationships Manage difficulties into positive outcomes TARGET TRAINING Australia Wide P E. W. BSBWHS0 - Implement and monitor WHS policies, procedures and programs to meet legislative requirements Provide information to the work team about WHS policies and procedures Implement and monitor participation arrangements for man aging WHS Implement and monitor organisational procedures for providing WHS training Implement and monitor organisational procedures and legal requirements for identifying hazards and assessing and controlling risks Implement and monitor organisational procedures for maintaining WHS records for the team

4 BSBWRK Support employee and industrial relations procedures Communicate and implement organisation s industrial relations policies and procedures Assist in minimizing industrial relations conflict Enhance industrial relations Elective Units BSBADM0 - Organise meetings Make meeting arrangements Prepare documentation for meetings Record and produce minutes of meetings BSBCMM0 - Make a presentation Prepare a presentation Deliver a presentation Review the presentation BSBCUS0 - Address customer needs Assist customer to articulate needs Satisfy complex customer needs Manage networks to ensure customer needs are addressed BSBCUS0 - Implement customer service standards Contribute to quality customer service standards Implement customer service systems Implement team customer service standards BSBEMS0 Develop and implement business development strategies to expand client base Develop strategies to identify potential clients Initiate relationships with potential clients Manage client relationship Utilise networks to expand client base BSBEMS0 Develop and implement strategies to source and assess candidates Develop strategies to source candidates Screen and interview potential candidates Assess and select candidates Manage candidate outcomes BSBEMS0 Develop and provide employment management services to candidates Develop strategies for retention of candidates Provide advice and support to candidates Provide training solutions to candidates Develop strategies for ongoing management of candidates BSBEMS0 Manage the recruitment process for client organisations Provide advice on recruitment strategy to client Determine job specifications with client Manage recruitment process Assess and select candidates Contact us today for more details and assistance with qualifying staff

5 BSBFIA0 - Report on financial activity Compile financial information and data Prepare statutory requirement reports Provide financial business recommendations BSBINM0 Implement workplace information system Identify and source information needs Collect, analyse and report information Implement information systems Prepare for information system changes BSBINN0 - Promote innovation in a team environment Create opportunities to maximise innovation within the team Organise and agree effective ways of working Support and guide colleagues Reflect on how the team is working BSBITU0 Produce spreadsheets Select and prepare resources Plan spreadsheet design Create spreadsheet Produce simple charts Finalise spreadsheets BSBITU0 - Design and develop complex text documents Prepare to produce word processed documents Design complex documents Add complex tables and other data Produce documents BSBITU0 - Develop and use complex spreadsheets Prepare to develop spreadsheet Develop a linked spreadsheet solution Automate and standardize spreadsheet operation Use spreadsheets Represent numerical data in graphic form BSBITU0 - Produce complex desktop published documents Prepare to produce desktop published documents Design desktop published documents TARGET TRAINING Create desktop published documents Australia Wide Finalise desktop published documents P Produce desktop published documents E. W.

6 BSBLDR0 Lead team effectiveness Plan to achieve team outcomes Lead team to develop cohesion Participate in and facilitate work team Liaise with management BSBLED0 - Develop teams and individual Determine development needs Develop individual needs Monitor and evaluate workplace learning BSBREL0 - Establish networks Develop and maintain business networks Establish and maintain business relationships Promote the relationship BSBRES0 - Analyse and present research information Gather and organize information Research and analyse information Present information BSBRSK0 Identify risk and apply risk management processes Identify risks Analyse and evaluate risks Treat risks Monitor and review effectiveness of risk treatment/s BSBSUS0 - Implement and monitor environmentally sustainable work practices Investigate current practices in relation to resource usage Set targets for improvements Implement performance improvement strategies Monitor performance BSBWRT0 - Write complex documents Plan documents Draft text Prepare final text Produce document TAEDEL0A Provide work skill instruction Organise instruction and demonstration Conduct instruction and demonstration Check training performance Review personal training performance Contact us today for more details and Target Training TOID 907 Australia Wide P E. W. assistance with qualifying staff

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