Workers Compensation Training Calendar 2015

Transcription

1 Workers Compensation Training Calendar 2015 Bookings are essential Register online at Enquires can be made to QBE via: Ph:

2 2 Workers Compensation Better Workplaces made possible by QBE Creating work environments which are safer, healthier, happier and more productive. Our National Workers Compensation Training Program can help you do just that. Our 2015 Training Calendar supports the creation of Better Workplaces by minimising the risks of physical hazards to health and safety in the workplace and maximising the potential and productivity which comes from having a workforce who are well, happy and thriving. We are again proud to offer courses in all States and Territories, assisting and supporting our customers from across Australia manage their Work Health & Safety (WHS) issues. In the event someone is injured or becomes unwell, we will continue to strive to achieve the best possible outcome, done in the best possible way. The 2015 calendar introduces six additional new topics: Consultation for Health & Safety Committees Creating Better Workplaces Injury Management Best Practice for Supervisors and Managers Manual Handling Risk Assessment Two Different Approaches Safety Made Simple: Developing Your Safety Management System Understanding WHS and Risk Management The 2015 calendar is retaining the most popular courses: Addressing Psych Injuries - Bullying and Harassment A National Summary to Workers Compensation Role of Return to Work Coordinator An Introduction to Return to Work Coordination WHS / OHS for Supervisors and Managers QBE offers the courses outlined in this calendar free of charge to our clients except where marked otherwise, please refer to the course description for pricing. Once again, we are continuing to offer our intermediary partners courses where they can earn NIBA Continuing Professional Development (CPD) points and ANZIIF Certificated Insurance Professional (CIP) points for their participation. For further detail on the above courses, current courses or which courses offer CPD and CIP points; please refer to the 2015 Course Descriptions at the back of this calendar.

3 Training Calendar CLICK ON YOUR STATE About QBE Training Please note numbers are limited, so register early to avoid disappointment Please be advised course venues may change depending on final participant numbers; participants will be advised of any changes prior to the course commencement date Courses outlined in this calendar are free of charge to Workers Compensation (WC) policy holders, except where marked otherwise Where there is a cost associated with a course, in order to be eligible to receive the QBE Workers Compensation policy holder discount, the participant must hold a QBE Workers Compensation policy within the state where the course is being attended (i.e. if attending a course in Victoria, you must hold a Victorian QBE Workers Compensation policy) Course information contained in this document was correct at the time of printing; please refer to workerscompensation/training for any updates. Courses Available by Arrangement If you see a course that is not scheduled at one of the branches within this calendar, please contact the National Training Coordinator on or training@qbe.com to register your interest. If we receive minimum numbers per course, per branch, we can then proceed to schedule a public date. On Site Training If you have 14+ participants that require training on a particular course within this calendar, it may be possible to hold training courses at your premises. Please contact the National Training Coordinator on or training@qbe.com to discuss further. Cancellation Policy Please note: QBE Insurance Australia reserves the right to cancel any course if only minimal reservations are made. Participants will be notified of cancellations prior to the commencement of a course, using details supplied during registration. Should the registered individual be unable to attend a course, a substitute is always welcome and when a course incurs a fee, there will be no additional charge. Please notify the QBE National Training Coordinator in this instance to ensure the contact details are updated. Cancellations must be received at least five (5) business days prior to the enrolled course commencement date in writing (via ). Where five (5) business days notification has been received, a cancellation fee will not apply. If these terms are not met, a cancellation fee of 50% of the original charges will be applied. Please note: if a participant does not attend a course and does not provide communication of non attendance (no show), QBE reserves the right to remove their name from further training courses they may be registered for, with notice. ACT 4 NSW 5 NT 7 QLD 8 SA 9 TAS 10 VIC 11 WA 14

4 4 Workers Compensation ACT Canberra QBE Office, Level Northbourne Avenue, Braddon ACT Addressing Psych Injuries Bullying and Harassment Creating Better Workplaces QLD Improve your Return to Work Management Skills Incident Notification and Investigation for Supervisors and Managers Injury Management Best Practice for Supervisors and Managers Work Health & Safety (WHS) for Supervisors and Managers Poor employee health and absenteeism costs Australian businesses $7 billion a year Medibank Private 'The Health of Australia's Workforce' survey report, 2005

5 Training Calendar NSW Sydney Cliftons Training and Seminar Centre, 60 Margaret Street An Introduction to Return to Work Coordination (Approved by WorkCover NSW) , 18 25, 26 29, 30 26, 27 16, 17 25, 26 7, 8 10, 11 9, 10 Lismore Lismore District Workers Club Keen Street NSW An Introduction to Return to Work Coordination (Approved by WorkCover NSW) An Overview of Workers Compensation Premium Consultation for Health & Safety Committees , Creating Better Workplaces Injury Management Best Practice for Supervisors and Managers Work Health & Safety (WHS) for Supervisors and Managers Wollongong QBE Office, Level Crown Street An Overview of Workers Compensation Premium Consultation for Health & Safety Committees Creating Better Workplaces Injury Management Best Practice for Supervisors and Managers

6 6 Workers Compensation NSW Newcastle QBE Office, Level 4 28 Honeysuckle Drive NSW Addressing Psych Injuries - Bullying and Harassment An Introduction to Return to Work Coordination (Approved by WorkCover NSW) An Overview of Workers Compensation Premium Consultation for Health & Safety Committees , Creating Better Workplaces Injury Management Best Practice for Supervisors and Managers Work Health & Safety (WHS) for Supervisors and Managers Parramatta QBE Office, Level 1 60 Station Street A National Summary to Workers Compensation Addressing Psych Injuries - Bullying and Harassment Advanced Return to Work Coordination (Approved by WorkCover NSW) An Overview of Workers Compensation Premium Consultation for Health & Safety Committees Creating Better Workplaces Injury Management Best Practice for Supervisors and Managers Work Health & Safety (WHS) for Supervisors and Managers

7 Training Calendar NT Darwin QBE Office, Moonta House, Level 2 43 Mitchell Street Creating Better Workplaces Safety Made Simple: Developing your Safety Management System Understanding WHS and Risk Management NT Healthy employees are three times more productive than unhealthy ones Medibank Private 'The Health of Australia's Workforce' survey report, 2005

8 8 Workers Compensation QLD Brisbane QBE Office, Level 13, 145 Ann Street Assist with Claims Management, Rehabilitation and Return to Work Programs BSBWHS407A Building Resilience Workshop to prevent Workplace Psychological Injury Work Health & Safety (WHS) for Supervisors and Managers QLD Workplace stress is costing Australian businesses $15 billion a year. Medibank Private 'The of Workplace Stress in Australia' survey report, August 2006

9 Training Calendar SA Adelaide QBE Office, Level 9, 400 King William Street A National Summary to Workers Compensation Addressing Psych Injuries - Bullying and Harassment Incident Notification and Investigation for Supervisors and Managers Liability of Directors, Officers and Managers Work Health & Safety (WHS) for Supervisors and Managers SA Unhealthy employees are nine times more likely to have sick days. Medibank Private 'Sick at Work' survey report, May 2007

10 10 Workers Compensation TAS Hobart QBE Office, Level 7 85 Macquarie Street Introduction to Return to Work Coordination RTW Best Practice for Managers & Supervisors Tasmanian Workers Compensation Legislation & Claims Management , Work Health & Safety (WHS) for Supervisors and Managers Launceston QBE Office, Level 2, St John Street Introduction to Return to Work Coordination , 22 RTW Best Practice for Managers & Supervisors Tasmanian Workers Compensation Legislation & Claims Management Work Health & Safety (WHS) for Supervisors and Managers TAS

11 Training Calendar VIC Melbourne QBE Office, Level Bourke Street A National Summary to Workers Compensation Addressing Psych Injuries - Bullying and Harassment Advanced Role of Return to Work Coordinator An Overview of Workers Compensation Premium Creating Better Workplaces Incident Notification and Investigation for Supervisors and Managers Injury Management Best Practice for Managers and Supervisors Manual Handling Risk Assessment Two Different Approaches Occupational Health & Safety (OHS) for Supervisors and Managers Role of Return to Work Coordinator (Approved by WorkSafe Victoria - 2 days) Safety Made Simple: Developing Your Safety Management System , 18 25, 26 16, 17 12, 13 3, 4 30, 31 18, 19 9, 10 22, 23 12, 13 9, Reporting VIC

12 12 Workers Compensation VIC Bendigo QBE Office, Level View Point Addressing Psych Injuries - Bullying and Harassment Advanced Role of Return to Work Coordinator An Overview of Workers Compensation Premium Creating Better Workplaces Incident Notification and Investigation for Supervisors and Managers Injury Management Best Practice for Managers and Supervisors Occupational Health & Safety (OHS) for Supervisors and Managers Role of Return to Work Coordinator (Approved by WorkSafe Victoria - 2 days) , 22 7, 8 Geelong QBE Office 10 Moorabool Street An Overview of Workers Compensation Premium VIC Manual Handling Risk Assessment Two Different Approaches Occupational Health & Safety (OHS) for Supervisors and Managers Role of Return to Work Coordinator (Approved by WorkSafe Victoria - 2 days) , 6

13 Training Calendar VIC Glen Waverley Brandon Park Complex, Building 3, Level Springvale Road A National Summary to Workers Compensation Addressing Psych Injuries - Bullying and Harassment Advanced Role of Return to Work Coordinator An Overview of Workers Compensation Premium Occupational Health & Safety (OHS) for Supervisors and Managers Role of Return to Work Coordinator (Approved by WorkSafe Victoria - 2 days) , 21 13, 14 Shepparton QBE Office 54 Wyndham Street Addressing Psych Injuries - Bullying and Harassment An Overview of Workers Compensation Premium Incident Notification and Investigation for Supervisors and Managers Occupational Health & Safety (OHS) for Supervisors and Managers Role of Return to Work Coordinator (Approved by WorkSafe Victoria - 2 days) , 12 VIC

14 14 Workers Compensation WA Perth QBE House 200 St. Georges Terrace A National Summary to Workers Compensation Addressing Psych Injuries - Bullying and Harassment Best Practice Return to Work Strategies Creating Better Workplaces Getting to Grips with Workplace Hand Injuries Liability of Directors, Officers and Senior Managers Safety Made Simple: Developing Your Safety Management System Understanding WHS and Risk Management Understanding Workplace Injuries & Treatment Options Incident Notification and Investigation for Supervisors and Managers Reducing the Risk of Manual Handling Injuries TBA TBA By Arrangement Please contact the National Training Coordinator. Conditions apply By Arrangement Please contact the National Training Coordinator. Conditions Reporting TBA By Arrangement Please contact the National Training Coordinator. Conditions apply Bunbury Shop 4, Post Office Plaza corner of Stirling Street & Victoria Street WA Best Practice Return to Work Strategies TBA TBA By Arrangement Please contact the National Training Coordinator. Conditions apply By Arrangement Please contact the National Training Coordinator. Conditions apply Creating Better Workplaces TBA By Arrangement Please contact the National Training Coordinator. Conditions apply Safety Made Simple: Developing Your Safety Management System Understanding WHS and Risk Management TBA TBA By Arrangement Please contact the National Training Coordinator. Conditions apply By Arrangement Please contact the National Training Coordinator. Conditions apply

15 Training Calendar WA Geraldton Geraldton Universities Centre, 33 Onslow Street Best Practice Return to Work Strategies Creating Better Workplaces Safety Made Simple: Developing Your Safety Management System Understanding WHS and Risk Management "Presenteeism" costs Australian businesses $34 billion a year. WA Medibank Private 'Sick at Work' survey report, May 2007

16 16 Workers Compensation 2015 COURSE DESCRIPTIONS A National Summary of Workers Compensation NSW, SA, VIC, WA This course will provide participants an overview of the various Workers Compensation schemes across Australia. It will include the legislative differences and similarities for the lodging of claims, rehabilitation and return to work responsibilities for multi-state employers. Participants will learn about key features of the schemes for each state and territory, including legal obligations, basic claims management processes, return to work, dispute resolution, rights and responsibilities of employers and workers and cross border arrangements. This course is suitable for all multi-state or national employers with a responsibility for managing Workers Compensation in more than one jurisdiction. NIBA Accredited: 3 CPD Points ANZIIF Approved: 3 CIP Points ACT, NSW, NT, VIC, WA This course is an introduction to the Workers Compensation scheme, the basics of claims management, rehabilitation and return to work responsibilities for employers. Participants will learn about the roles and responsibilities of employers and workers in the event of a claim, understanding what is compensable under the Act, calculating average weekly earnings and understanding rehabilitation and return to work. This course is suitable for those with little or no knowledge of the Workers Compensation scheme. NIBA Accredited: 3 CPD Points ANZIIF Approved: 3 CIP Points Addressing Psych Injuries - Bullying and Harassment ACT, NSW, SA, VIC, WA Facilitated by Sparke Helmore Lawyers Gain an understanding of what constitutes bullying and harassment under OH&S legislation, the procedures to best deal with such situations in the workplace and the potential penalties you, your company and the offending individual may be exposed to if found to be in breach of the legal requirements. The session will also address the broader issue of psychological injury in regards to causes, risk management approach, practical strategies and assessing/managing claims. The consequences of bullying, harassment and workplace violence What constitutes and does not constitute bullying Workplace violence Discrimination, sexual harassment and other employment risks Prevention and risk management How QBE address and manage psychological injury claims How employers can assist in this process. This course is suitable for all managers, supervisors and personnel with specific WHS / OHS related responsibilities and all employees. NIBA Accredited: 2 CPD Points ANZIIF Approved: 3 CIP Points Advanced Return to Work Coordination (Approved by WorkCover NSW) NSW This course is designed to improve the knowledge, skills and capacity of experienced and accredited Return to Work (RTW) Coordinators to facilitate an effective RTW for more complex cases. Update on Workers Compensation legislation and initiatives Managing complex cases problem solving suitable duties issues Strategic case management Disputed claims Negotiation tools Options for permanent partial incapacity. It is a pre-requisite that participants have obtained their accreditation for the NSW Introduction to Return to Work Coordination course and have at least six months experience in the role. (GST included) $ pp for QBE WC policy holders. $ pp for non-qbe WC policy holders. NIBA Accredited: 6 CPD Points ANZIIF Approved: 6 CIP Points

17 Training Calendar Advanced Role of Return to Work Coordinator (Approved by WorkSafe Victoria) VIC This course is designed to improve the knowledge, skills and capacity of experienced and accredited Return to Work (RTW) Coordinators to facilitate an effective RTW for more complex cases. How to progress a return to work that has stagnated How to engage with treating practitioners to obtain best outcomes for all parties Working with new legislative changes surrounding RTW that will provide practical techniques on how to illustrate effective planning for RTW Why consultation is so important How effective communication can assist in driving safe, sustainable return to work outcomes How to utilise your network within your agent. It is a pre-requisite that participants have obtained their approved certificate for the VIC Role of Return to Work Coordinator course and have at least 6 months experience in the role. (GST included) $ pp for QBE WC policy holders. $ pp for non-qbe WC policy holders. NIBA Accredited: 6 CPD Points ANZIIF Approved: 6 CIP Points An Introduction to Return to Work Coordination (Approved by WorkCover NSW) NSW This training session has been developed to provide the information and skills for Return to Work (RTW) Coordinators to support employers and facilitate successful return to work of injured workers. Overview of injury management concepts Components of an employer s RTW program Role of the RTW Coordinator Working with key stakeholders, including doctors, rehabilitation and treatment providers Role of the insurer premiums and claims management Benefits for injured workers Developing a RTW plan Dispute prevention and resolution. All organisations with a base tariff premium greater than $50,000 (Category 1 Employer) under legislation must nominate a training RTW coordinator to ensure the effective recovery and RTW of injured workers. This course would benefit Category 2 Employers (i.e. any organisation not a Category 1 Employer) and/or managers and supervisors who desire a better understanding of the Workers Compensation system and RTW requirements. (GST included) $ pp for QBE WC policy holders. $ pp for non-qbe WC policy holders. NIBA Accredited: 10 CPD Points ANZIIF Approved: 12 CIP Points An Overview of Workers Compensation Premium NSW, VIC An overview of how premium will cover key amendments introduced in the current policy year by the regulator. The course will also cover major factors of premium calculation including the impact of claims costs on an employer s rate, the cycle of events for premium billing and penalties. This course is suitable for newly registered employers and those seeking an overview of how premiums are calculated. Company finance and payroll staff are encouraged to attend, as well as accountants, Workers Compensation consultants and intermediaries. NIBA Accredited: 2 CPD Points ANZIIF Approved: 2 CIP Points Assist with Claims Management, Rehabilitation and Return to Work Programs BSBWHS407A QLD Facilitated by Recovre, an approved training provider This one day workshop is an interactive session in providing students with the relevant skills in claims management, rehabilitation and return to work programs. Students who attend the training and complete all assessment tasks for the unit will be issued with a Nationally Recognised Statement of Attainment (SOA). Participants will learn about The claims process and key stakeholders involved Assisting with managing claims Assisting with planning and implementing a successful Return to Work (RTW) program Assisting with monitoring and evaluating a RTW program The steps and importance of consultation. This course is suitable for QBE clients in HR, managers & supervisors, RTW Coordinator and OHS Representatives. (GST included) $440.00pp for QBE WC policy holders. $500.00pp for non-qbe WC policy holders. Best Practice Return to Work Strategies WA Employers are responsible for managing their employee s return to work following a workplace injury. This session is designed to provide participants with an understanding of the Return to Work (RTW) process and to discuss best practice strategies to facilitate successful RTW outcomes. Your responsibilities with regards to RTW

18 18 Workers Compensation Where RTW fits into an Injury Management System How to develop a RTW plan The advantages of an early RTW The assistance available from Workplace Rehabilitation Providers Best practice strategies for managing RTW. This course is suitable for all employers, but specifically designed for those people involved in managing RTW. ANZIIF Approved: 2 CIP Points Building Resilience Workshop to prevent Workplace Psychological Injury QLD Facilitated by Recovre, an Approved Training Provider This interactive session consists of a five hour Management of Workplace Stress and Psychological Injury Workshop. Understanding stress and occcupational stress Overview of common psychological conditions in the workplace and symptoms Causes of occupational stress and psychological injury (risk factors) Preventing occupational stress and psychological injury Managing occupational stress and psychological injury Understanding your role and responsibilities in the process of prevention and management (including communication skills ). This course is suitable for managers & supervisors, RTW coordinators, human resource personnel and OHS representatives. (GST included) $175.00pp for QBE WC policy holders. $200.00pp for non-qbe WC policy holders. NIBA Accredited: 5 CPD Points ANZIIF Approved: 5 CIP Points Consultation for Health & Safety Committees NSW This course is designed for Health and Safety Representatives (HSRs) and Health and Safety Committee (HSC) members who do not require the WorkCover five day Health and Safety Representatives course. It is also recommended for all line managers where health and safety is part of their daily duties Work Health & Safety (WHS) legislation including responsibilities of duty holders and WorkCover Role and functions of HSR s and HSC s Consultation in the workplace including effective communication and collaboration Conducting meetings Risk management Incident reporting and investigation including notifiable incidents Documentation to address WHS legislation and HSR/HSC line manager involvement. This course is suitable for Health and Safety Representatives (HSRs) and health and safety committee (HSC) members who do not require the WorkCover five day Health and Safety Representatives course. Free to QBE WC policy holders NIBA Accredited: 3 CPD Points ANZIIF Approved: 3 CIP Points Creating Better Workplaces ACT, NSW, NT, VIC, WA This course is designed for organisations that wish to enhance their workplace culture and create a safe and healthy work environment. Impacts of injuries/illness on Injured Workers, Co-workers, Managers and the organisation Understanding causes of injuries and illness in your workplace What constitutes poor workplace culture Identifying the key issues that lead to a positive culture Roles and responsibilities within the workplace for Work Health & Safety, Workers Compensation and Return To Work Benefits of robust policies, programs and procedures Implementation through consultation, communication and collaboration Barriers to good communication at all levels, skills and attributes, benefits If done right How this equates to engagement and involvement of employees Benefits in terms of performance and compliance. This course is suitable for managers, supervisors and HR business partners who want to develop a culture which involves and engages employees to create a safe and healthy work environment Free to QBE WC policy holders NIBA Accredited: 3 CPD Points ANZIIF Approved: 3 CIP Points Directors WHS/OHS Duties Online The new National Work Health and Safety Act requires directors and officers to exercise due diligence to ensure that their organisation meets its work health and safety obligations. The new laws require directors and officers to be proactive. Previously, a director was generally only drawn into safety matters following an incident. Now, a regulator may require a director to demonstrate what they have done to exercise due diligence even where there has not been an incident or breach. Better identify the gaps that require bridging in your business and create compliant frameworks and programs that help keep the focus on a safe and healthy workforce.

19 Training Calendar The new duties for directors and officers Other benefits of good WHS/OHS How to fulfil the new duties. Who should enrol? This course is suitable for directors and officers that would like to gain an understanding of the new laws. Free to QBE WC policy holders NIBA Accredited: 1 CPD Point CONDITIONS Please be informed that we have limited availability on this QBE e-learning course. Once enrolled, your access will cease after 10 business days. To enrol, please contact the National Training Coordinator via training@qbe.com and supply 1) your full name, 2) your business name and 3) your address. Getting to Grips with Workplace Hand Injuries WA Facilitated by HANDOC This course offers a 24 hour emergency service for the acute management and rehabilitation of hand and wrist injuries in WA. Presented by a leading Specialist Hand Surgeon and Hand Therapist, this education is aimed at assisting your workplace in preventing common and costly hand injuries, as well as providing a plan of action in the event of a hand injury occurring in your workplace. Common causes of hand injuries in the workplace What does a hand injury cost my business? What you can do to prevent hand injuries in the workplace How to recognise and manage a hand injury How to reduce LTS and reoccurrence of an injury Acute treatment and rehabilitation of hand injuries. This course is suitable for company directors, senior and line managers, supervisors, OHS professionals, injury managers and OH&S committee members. Free to QBE WC policy holders ANZIIF Approved: 2 CIP Points Improve your Return to Work Management Skills ACT Provides an understanding of how effective Return to Work (RTW) programs can positively impact claims performance when used in conjunction with Claims Management and WHS initiatives. The session introduces key strategies to develop and manage complex injuries and claims with complex barriers in relation to Return to Work and resolution of the claim. This is an opportunity to bring case studies of difficult claims for discussion in the session. Impact of injuries/illnesses on the injured person and workplace What is chronic pain and what is its impact on RTW responsibilities in regard to prevention of injury and RTW Your involvement in the claims management and RTW process- what can you do to avoid barriers and pitfalls Early intervention in RTW Components of a RTW program Suitable duties and Graded RTW Plans Best practice strategies for workplace rehabilitation. This course is suitable for all Line Managers, Workers Managers and RTW Coordinators. NIBA Accredited: 3 CPD Points ANZIIF Approved: 3 CIP Points Incident Notification and Investigation for Supervisors and Managers ACT, SA, VIC Describes what notifiable incidents are and what needs to be done when they occur. Participants will also learn about the importance of incident investigation, identifying multiple causes of accidents in the workplace and how to conduct an incident investigation. This course is suitable for line managers, supervisors, OH&S committee members or representatives, or anyone seeking to expand their knowledge in this field. ACT, VIC SA $50.00 pp for both QBE and non-qbe WC policy holders (GST included) NIBA Accredited: 3 CPD Points ANZIIF Approved: 3 CIP Points Injury Management Best Practice for Supervisors and Managers ACT, NSW, VIC Employers are responsible for managing their injured workers and supporting them in the Return To Work (RTW) process. This session is designed to provide participants with an understanding of the injury management process and best practice strategies to facilitate successful RTW. Roles and responsibilities with regards to injury management and legislative requirements Impacts of injuries/illness Where injury management fits in an injury management system Requirements of the employer s RTW program Early intervention Suitable duties and developing RTW plans Best practice strategies for managing RTW. This course is suitable for all employers, but specifically designed for senior and line managers and supervisors, involved in managing RTW.

20 20 Workers Compensation NIBA Accredited: 3 CPD Points ANZIIF Approved: 3 CIP Points Introduction to Return to Work Coordination TAS Facilitated by Recovre, an Approved Training Provider This two day course assists participants to understand how to develop and work within a Return to Work (RTW) and Injury Management Model, assist Injury Management Coordinators to provide effective injury management and develop return to work programs in accordance with the Workers Rehabilitation and Compensation Act Legislative considerations Role of the RTW Coordinator RTW Process Identifying Suitable Duties Monitoring a RTW program Developing and implementing a RTW Program. This course targets any employer with claim(s) exceeding three weeks incapacity. Employers with remuneration of more than $1 million and with average claims performance. RTW consultants providing service to small employers and HR managers are also encouraged to attend. (GST included) $ pp for QBE WC policy holders. $ pp for non-qbe WC policy holders. NIBA Accredited: 10 CPD Points ANZIIF Approved: 12 CIP Points Liability of Directors, Officers and Managers SA, WA Facilitated by Sparke Helmore Lawyers In this session, you will learn about the Work Health and Safety (WHS) legislative requirements of directors, officers and managers, as well as the legal obligations of employees. Gain an understanding of the procedures in response to an WHS incident, and the potential penalties that directors, officers, managers and the company may be exposed to if found to be in breach of the legal requirements. An overview of the WHS legislation and the principles underlying it An overview of the new harmonised WHS laws An update on the southern states and Western Australia: are they safe from the new harmonised laws? Understanding the scope of the WHS obligation for employers, employees and officers Understanding of enforcement trends Strategies for managing regulators and investigation. This course is suitable for directors, officers, managers or a person who has control and management of a workplace. NIBA Accredited: 2 CPD Points ANZIIF Approved: 2 CIP Points Manual Handling Risk Assessment Two Different Approaches VIC This training session will provide guidance on conducting risk assessments and the formulation of effective manual handling controls using the VWA manual handling checklist and the new PErforM manual task risk management program, based on participative ergonomics. The latter relies on worker feedback and involvement in developing practical manual handling related risk controls. The two approaches will be outlined and compared. Two different manual handling risk assessment processes The manual handling regulations Basic body mechanics and the potential for injury. This course is suitable for line managers, supervisors, OH&S committee members or representatives, or anyone seeking to expand their knowledge in this field. NIBA Accredited: 2 CPD Points ANZIIF Approved: 2 CIP Points NSW Training Module for Cross Border Return To Work Coordinators Online only Additional training modules have been developed for multi-state employers with Return to Work (RTW) Coordinators managing RTW plans for injured workers in more than one state. In 2007, NSW workers compensation authorities agreed on a training criteria for RTW Coordinators, producing an "add-on" training module for each states existing RTW training program. The module is designed to assist trained RTW Coordinators to understand legislative and operational requirements in NSW. Completing the Additional NSW Module Completing the additional training is simple. Contact the National Training Coordinator for a form to complete via training@qbe.com and the self assessment online module will be arranged from there. (GST included) $ per module pp for QBE WC policy holders $ per module pp for non-qbe WC policy holders Occupational Health & Safety (OHS) for Supervisors and Managers VIC This course provides a sound understanding of the responsibilities of managers, supervisors and employees for implementation of effective OHS management systems in your state, to improve OHS.

21 Training Calendar Legislative framework in your state OHS roles and responsibilities Systematic hazard management OHS management systems. This course is suitable for managers, supervisors, existing trained health & safety committee members or reps, personnel with specific OHS-related responsibilities and others seeking to expand their knowledge in this field. NIBA Accredited: 3 CPD Points ANZIIF Approved: 3 CIP Points Return to Work Best Practice for Managers and Supervisors TAS Employers are responsible for managing their employee s return to work following a workplace injury. This interactive session is designed to provide participants with an understanding of the Return to Work (RTW) process and to discuss best practice strategies to facilitate successful RTW outcomes. Your responsibilities with regards to RTW & legislative requirements Impacts of injuries / illness Where RTW fits into an Injury Management System How to develop a RTW program The advantages of an early RTW and incident investigation The assistance available from Workplace Rehabilitation Providers Best practice strategies for managing RTW Recommended for managers, supervisors and Human Resource administrators, who may be involved in the RTW process. (GST included) $ pp for QBE WC policy holders. $ pp for non-qbe WC policy holders. ANZIIF Approved: 2 CIP Points Role of Return to Work Coordinator (Approved by WorkSafe Victoria) VIC This training session has been developed to provide the information and skills for Return to Work (RTW) Coordinators to support employers and facilitate the successful RTW of injured workers. Participants will learn about the functions and requirements of a RTW Coordinator and develop the skills required, including: How to coordinate the RTW of an injured worker and how to complete effective RTW plans How to monitor RTW to ensure its success and sustainability How to communicate effectively with injured workers and others involved in the RTW process. This course targets any employer with claim(s) exceeding three weeks incapacity. Employers with remuneration of more than $1 million and with average claims performance. RTW Consultants providing service to small employers and HR managers are also encouraged to attend. (GST included) $ pp for QBE WC policy holders. $ pp for non-qbe WC policy holders. NIBA Accredited: 10 CPD Points ANZIIF Approved: 12 CIP Points Safety Made Simple: Developing Your Safety Management System NT, VIC, WA Understanding and managing workplace health and safety is a challenge for many employers, especially small to medium businesses that may not have their own OHS (WHS) specialist. Safety Made Simple will assist employers in gaining an understanding of the most important aspects for managing safety in the workplace. It will provide an overview of safety management systems and the benefit of adopting a systematic approach to managing safety. Participants will be provided with a number of sample templates and practical guidance, to assist them in developing and implementing their own safety processes. Risk management Pre-employment screening and application Induction and training Hazard reporting Workplace inspections Consultation Incident reporting and investigation Hazard management. This course is suitable for small and medium sized businesses that require simple and practical guidance on how to develop a basic safety management system. It is recommended that where possible participants attend Understanding WHS and Risk Management prior to enrolling in this course. ANZIIF Approved: 3 CIP Points Tasmanian Workers Compensation Legislation & Claims Management TAS With major legislative reform in 2010 and recent renewal of insurer Injury Management Programs it is essential that employers have a sound understanding of their legislative obligations. This session provides an introduction to key employer obligations in respect to recording & reporting injuries, injury management and their employees. Key features of the Tasmanian Workers Rehabilitation & Compensation Act 1988 Obligations of employers Injury Management Program Penalties for breaches. This course is suitable for managers, supervisors, line managers, Return to Work co-ordinators and those with

22 22 Workers Compensation specific responsibility in respect to work injuries and their management in the workplace. Understanding WHS and Risk Management NT, WA As we move towards Harmonisation of OHS (WHS) legislation it is essential that we have a sound understanding of the legislative obligations. This session provides an introduction to WHS legislative requirements, the risk management process and focuses on the practical application of this in the workplace The WHS legislative framework Obligations of 'Officers' Risk Management Principles Application of Risk Management in the Workplace (including the development of risk registers). This course is suitable for managers, supervisors, existing trained health & safety committee members or reps, personnel with specific safety related responsibilities and others seeking to expand their knowledge. It is recommended that this course is attended prior to attending Safety Made Simple; Developing Your Safety Management System ANZIIF Approved: 3 CIP Points Understanding Workplace Injuries & Treatment Options WA This course is designed to educate employers, Return to Work (RTW) coordinators and intermediaries on common workplace injuries and the range of treatment options. The course also aims to increase participant awareness of relevant medical terminology. It is well proven that employers who take an active role in understanding a worker's injury, treatment progress and RTW program, have a greater chance of seeing a positive outcome. This course is designed to improve participant knowledge on the most common workplace injuries in order to understand the medical aspect of a workers compensation claim. Gain an understanding of the legal requirement to rehabilitate injured workers Learn relevant medical terminology with reference to reallife examples such as doctor and therapist reports Be aware of common workplace injuries and the range of treatment options Discuss rehabilitation timeframes and variables. This course is suitable for employers, RTW coordinators and insurance brokers Work Health & Safety (WHS) for Supervisors and Managers ACT, NSW, QLD, SA, TAS This course provides a sound understanding of the responsibilities of managers, supervisors and employees for implementation of effective WHS management systems in your state/ territory, to improve WHS. Legislative framework in your state/ territory WHS roles and responsibilities Systematic hazard management WHS Management Systems This course is suitable for managers, supervisors, existing trained health & safety committee members or reps, personnel with specific WHS-related responsibilities and others seeking to expand their knowledge in this field. ACT, NSW, TAS - Free to QBE WC policy holders. SA - $50.00 pp for both QBE and non-qbe WC policy holders (GST included) QLD - $ pp for QBE WC policy holders / $ pp for non-qbe WC policy holders (GST included) NIBA Approved: 3 CIP Points ANZIIF Approved: 3 CIP Reporting VIC This course is designed to provide you with hands-on experience on using QBE's on-line claims reporting and analysis will enable you to manage your businesses workers compensation claims and report on current will become an integral tool in the management of your workers compensation claims and gives you the ability to respond faster to your business needs and therefore better manage your workplace risks and reduce workers compensation costs. This course is suitable for all employers, but specifically designed for senior and line managers who ANZIIF Approved: 1.5 CIP Points

23 Training, anytime, anywhere. QBE and our Workers Compensation training partner Vocam are excited to offer complimentary elearning courses and a 30% discount on all Work Health and Safety products, to ensure you are one step ahead of your training needs. To find out more about this exclusive offer visit or training@qbe.com J5972

24 LIKE TO KNOW MORE? For additional information about QBE Workers Compensation training courses or if you would like to discuss your business training needs, please contact our National Training Coordinator on or Course information contained in this document was correct at the time of printing. Please refer to for updates before booking a course. QBE Insurance (Australia) Limited Level 5, 2 Park Street Sydney, NSW 2000 ABN: J6048