A maturity model for Total Talent Management

Size: px
Start display at page:

Download "A maturity model for Total Talent Management"

Transcription

1 A maturity model for Total Talent Management

2 Manfred Vogels VP Business Development Continental Europe

3 Total Talent Management definition and why everyone is talking about it? The Total Talent Management continuum: Embryonic or at the finish line? Embark on your TTM journey today: Move up on the maturity scale!

4 TOTAL TALENT MANAGEMENT: THE DEFINITION

5 Total Talent Management If Talent refers to the expertise, skill, experience, knowledge, hard work, capability, etc. that can be applied to do a certain task, project, or job, then Total Talent refers to the idea of including the FULL RANGE of sources of talent, both human and automated/robotic. On the human side that includes employees, independent contractors, temporaries, part-time workers, seasonal workers, offshore workers, SOW workers, professional services, outsourced services, freelancers you find online and pay per task completed. On the automated/robotic side it, includes robots, bots, software, automation in manufacturing plants, etc. 5

6 Total Talent Management Total Talent Management Total Talent Management refers to an employer s practice Total Talent Management refers to an of routinely considering TOTAL employer s TALENT when it comes practice of routinely considering TOTAL TALENT when it comes to talent acquisition or to talent acquisition or management. For example, when management. there is a For job example, to fill, when an there employer is a job to that practices TTM fill, an employer that practices TTM will consider will consider various options such as hiring an employee, various options such as hiring an employee, using a using contingent a contingent worker, acquiring worker, a robot, acquiring etc. And when a robot, etc. And when thinking about engaging talent, an employer that practices thinking about engaging talent, an employer that practices TTM will design programs/approaches that engage ALL Talent, not just employee talent TTM will design programs/approaches that engage ALL Talent, not just employee talent. If Talent refers to the expertise, skill, experience, knowledge, hard work, capability, etc. that can be applied to do a certain task, project, or job, then Total Talent refers to the idea of including the FULL RANGE for sources of talent, both human and automated/robotic. On the human side that includes employees, independent contractors, temporaries, part-time workers, seasonal workers, offshore workers, SOW workers, professional services, outsourced services, or freelancers you find online and pay per task completed. On the automated/robotic side it includes robots, bots, software, automation in manufacturing plants, etc. 6

7 Why is everyone talking about it? Critical new skills are scarce and their uneven uneven distribution across the globe is forcing companies to develop new innovative ways to find people, develop capabilities and share expertise. Deloitte: Global Human Capital Trends 2014 The median turnover from a Google employee is less than one year. Bloomberg Growth of the contingent workforce: Two-sided equation: Organisations want to be more flexible in their costs and individuals take a different view on their work life. Spend Matters 2015 : Total Talent Management and the Contingent Paradox Workforce The talent transformation has begun. Ardent partners: The 2016 Technology and Innovation Outlook Report

8 TOTAL TALENT MANAGEMENT CONTINUUM A maturity model for Total Talent Management

9 Embryonic or at the finish line Where are you on the Total Talent Management continuum? Employee Only Employee-Centric Reactive Talent Integration Proactive Talent Integration Stage 1 Employee-Based Stage 2 Siloed Stage 3 Total Talent Management Reactive Talent Co-Existence Proactive Talent Co-Existence Level 1 Level 2 Level 3 Level 4 Level 5 Level 6 9

10 EMBARK ON YOUR TTM JOURNEY TODAY

11 How to Successfully Move up on the Maturity Ladder! Strategy Analytics and Insights Technology TTM Governance Engagement Organizational Design 11

12 Thank

Speakers: Barry Asin, President, Staffing Industry Analysts Ron Mester, President & CEO, ERE Media THURSDAY 11:45 AM PACIFICA 11, 12

Speakers: Barry Asin, President, Staffing Industry Analysts Ron Mester, President & CEO, ERE Media THURSDAY 11:45 AM PACIFICA 11, 12 THURSDAY 11:45 AM PACIFICA 11, 12 Concurrent Session: Threats and Opportunities in a Brave New World: Future State Towards the Staffing Singularity The Evolution of Total Talent Management Speakers: Barry

More information

The Future of Workforce Management and Buyer Perspectives

The Future of Workforce Management and Buyer Perspectives The Future of Workforce Management and Buyer Perspectives Bryan T. Peña, CCWP Vice President, Contingent Workforce Strategies and Research bpena@staffingindustry.com What is the future of work? 2015 by

More information

Total Talent Management: A New Workforce Phenomenon

Total Talent Management: A New Workforce Phenomenon Total Talent Management: A New Workforce Phenomenon Speaker: John Nurthen, Executive Director Global Research This webinar is broadcast through your computer speakers via the audio broadcasting icon on

More information

Towards a Blended Workforce - the Evolution of Recruitment Process Outsourcing (RPO) Models

Towards a Blended Workforce - the Evolution of Recruitment Process Outsourcing (RPO) Models Towards a Blended Workforce - the Evolution of Recruitment Process Outsourcing (RPO) Models The UK s ever-fragmenting workforce and the associated challenges of resourcing With research published in September

More information

MSP & RPO Masterclass Ciett World Employment Conference Rome, 28 th May 2015

MSP & RPO Masterclass Ciett World Employment Conference Rome, 28 th May 2015 MSP & RPO Masterclass Ciett World Employment Conference Rome, 28 th May 2015 John Nurthen Executive Director Global Research jnurthen@staffingindustry.com Francesca Vassallo-Todaro Operations Development

More information

EMERGING TRENDS IN HR AND RECRUITMENT SERVICES Martin Nicholls

EMERGING TRENDS IN HR AND RECRUITMENT SERVICES Martin Nicholls EMERGING TRENDS IN HR AND RECRUITMENT SERVICES Martin Nicholls WHO IS KELLY? Since 1946, Kelly has grown to be a global leader in delivering workforce solutions. Revenue exceeds US$5.6 b EMEA AMERICAS

More information

How to Build a More Sustainable Relationship Between Companies and Employees

How to Build a More Sustainable Relationship Between Companies and Employees Q&A By Elana Varon NO. 32 How to Build a More Sustainable Relationship Between Companies and Employees SAP Center for Business Insight Brief Q&A Case Study Inquiry E-Book 1 To build a higher-performing,

More information

The what, why, when and how of Strategic Workforce Planning

The what, why, when and how of Strategic Workforce Planning Future-proof your workforce The what, why, when and how of Strategic Workforce Planning Susan DeFazio Table of contents 3 Introduction 5 What does good SWP look like? 7 Why SWP matters to risk & operational

More information

Integrated Talent Management Presentation. University HR Benchmarking Conference 1 November 2013

Integrated Talent Management Presentation. University HR Benchmarking Conference 1 November 2013 Integrated Talent Management Presentation University HR Benchmarking Conference 1 November 2013 Introduction Evolution & Challenges of the HR Industry Strategic Talent Management 5 Step Framework for Talent

More information

Deloitte Consulting High Impact HR Operating Model. Point of View

Deloitte Consulting High Impact HR Operating Model. Point of View Deloitte Consulting High Impact HR Operating Model Point of View 10 human capital trends for 2015 % VERY I M P O R TAN T Culture & engagement 78 83 1 50% 60% Leadership 78 82 2 51% 57% Learning & development

More information

MSP NEAT EVALUATION FOR KELLYOCG: NEAT Evaluation: MSP (Talent Management Focus) Market Segment: Talent Management Focus

MSP NEAT EVALUATION FOR KELLYOCG: NEAT Evaluation: MSP (Talent Management Focus) Market Segment: Talent Management Focus NEAT EVALUATION FOR KELLYOCG: MSP Market Segment: Talent Management Focus This document presents KellyOCG with the NelsonHall NEAT vendor evaluation for MSP (Wider Talent Management focus market segment).

More information

IT Workforce snapshot

IT Workforce snapshot 2013 IT Workforce snapshot The energy sector is being impacted by changes that will continue to challenge this sector into the foreseeable future. Technology is an essential player driving and supporting

More information

Total Talent Management. Towards an Integrated Strategy for the Employed and Non-Employed Workforce

Total Talent Management. Towards an Integrated Strategy for the Employed and Non-Employed Workforce Total Talent Management Towards an Integrated Strategy for the Employed and Non-Employed Workforce May 7, 2015 1 About ERE Media ERE Media is the preeminent source for information about talent acquisition

More information

Oracle Buys Taleo Adds Leading Talent Management Cloud Offering to the Oracle Public Cloud

Oracle Buys Taleo Adds Leading Talent Management Cloud Offering to the Oracle Public Cloud D R A F T Oracle Buys Taleo Adds Leading Talent Management Cloud Offering to the Oracle Public Cloud April 5, 2012 Oracle is currently reviewing the existing Taleo product roadmap

More information

The Role of Predictive Analytics in Asset Optimization for the Oil and Gas Industry

The Role of Predictive Analytics in Asset Optimization for the Oil and Gas Industry The Role of Predictive Analytics in Asset Optimization for the Oil and Gas Industry WHITE PAPER Sponsored by: Tessella Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.935.4400 F.508.988.7881

More information

Creating a supply chain control tower in the high-tech industry

Creating a supply chain control tower in the high-tech industry Creating a supply chain control tower in the high-tech industry Creating a supply chain control tower in the high-tech industry A supply chain control tower gives high-tech leaders the ability to create

More information

Maximizing Your Return on HR Information Technology (HRIT)

Maximizing Your Return on HR Information Technology (HRIT) Maximizing Your Return on HR Information Technology (HRIT) Gerry Ledford Senior Research Scientist Center for Effective Organizations CEO Webinar March 17, 2014 Outline 1. What is HRIT and why does it

More information

Student Analytics. Enabling personal, proactive and fact-based student services. Deloitte Consulting NL Amsterdam, 2016

Student Analytics. Enabling personal, proactive and fact-based student services. Deloitte Consulting NL Amsterdam, 2016 Student Analytics Enabling personal, proactive and fact-based student services Deloitte Consulting NL Amsterdam, 2016 Higher education is under pressure to increase student success Several trends pose

More information

better people in a better way sales@pontoonsolutions.com

better people in a better way sales@pontoonsolutions.com Value of a Managed Service Provider (MSP) July 2015 better people in a better way +1 855.881.1533 sales@ better people in a better way Value of a Managed Service Provider Borrowing a quote from Benjamin

More information

The Challenge for HR Professionals:

The Challenge for HR Professionals: The Challenge for HR Professionals: Using workforce analytics to support business strategy and fact-based decision-making 2015 National EMSI Conference September 23, 2015 Welcome Lindsay Scott Principal,

More information

HR Function Optimization

HR Function Optimization HR Function Optimization People & Change Advisory Services kpmg.com/in Unlocking the value of human capital Human Resources function is now recognized as a strategic enabler, aimed at delivering sustainable

More information

5 myths of supplying talent through a third-party provider model. A guide for third-party talent managers and suppliers

5 myths of supplying talent through a third-party provider model. A guide for third-party talent managers and suppliers 5 myths of supplying talent through a third-party provider model A guide for third-party talent managers and suppliers Thorsten Koletschka /02 Suppliers that play a proactive part to deliver genuine talent

More information

Making Better Decisions: Data, Big Data and You. Stacia Sherman Garr Dr. Katherine Jones Bersin & Associates ANL1

Making Better Decisions: Data, Big Data and You. Stacia Sherman Garr Dr. Katherine Jones Bersin & Associates ANL1 Making Better Decisions: Data, Big Data and You Stacia Sherman Garr Dr. Katherine Jones Bersin & Associates ANL1 Making Better Decisions: Data, Big Data and You Sean Dineen VP of Talent Management and

More information

Pre Conference Session Contingent Workforce Basics Making Sense of it All

Pre Conference Session Contingent Workforce Basics Making Sense of it All TUESDAY 08:00 08:45 GRAND BALLROOM IV Pre Conference Session Contingent Workforce Basics Making Sense of it All Speakers: Dawn McCartney, Director, Contingent Workforce Strategies & Research, CCWP, Staffing

More information

HR Business Consulting Optimizing your HR service delivery

HR Business Consulting Optimizing your HR service delivery HR Business Consulting Optimizing your HR service delivery NorthgateArinso Business Consulting provides HR executives with unique insight to optimize the cost of HR service delivery, improve employee engagement,

More information

Big Data Analytics. A Game Changer for OD Practitioners. Michele Reeves, SAS. Technology & Tools Change & Agility Diversity & Culture

Big Data Analytics. A Game Changer for OD Practitioners. Michele Reeves, SAS. Technology & Tools Change & Agility Diversity & Culture Big Data Analytics A Game Changer for OD Practitioners Michele Reeves, SAS Technology & Tools Change & Agility Diversity & Culture Look Who s Talking I hope you learn 1. The difference between business

More information

Workforce Analytics The Missing Link in Business Intelligence

Workforce Analytics The Missing Link in Business Intelligence Workforce Analytics The Missing Link in Business Intelligence Data A Double-edged Sword Today s business leaders face many challenges that require access to and the understanding of analytics throughout

More information

hrpa.ca/ac2016 #HRPA2016 Recruiting in a Competitive Market 1

hrpa.ca/ac2016 #HRPA2016 Recruiting in a Competitive Market 1 hrpa.ca/ac2016 #HRPA2016 Recruiting in a Competitive Market 1 MAURA DYER 15 YEARS Online Senior Director of Talent Acquisition, Rogers Facilitating the recruitment, engagement, and development of top talent

More information

TARGETING RECRUITMENT PROCESS OUTSOURCING

TARGETING RECRUITMENT PROCESS OUTSOURCING TARGETING RECRUITMENT PROCESS OUTSOURCING NelsonHall HR Outsourcing Subscription Service 1 Definition of Recruitment Process Outsourcing (RPO) Recruitment Process Outsourcing is the transfer of operational

More information

strategic workforce planning: building blocks to success

strategic workforce planning: building blocks to success strategic workforce planning: building blocks to success Foreword by Tom Kaminsky The ability to attract and retain people with valuable skills that meet business objectives is vital for companies seeking

More information

Guide To Employee Onboarding Programs. How To Engage New Hires From Day One

Guide To Employee Onboarding Programs. How To Engage New Hires From Day One Guide To Employee Onboarding Programs How To Engage New Hires From Day One The business environment moves fast. It is constantly evolving. New technologies are introduced, processes are optimized, and

More information

IBM Information Technology Services Global sourcing.

IBM Information Technology Services Global sourcing. IBM Information Technology Services Global sourcing. Move with agility and challenge competitors worldwide. Globalization. Growth. Compliance.» The challenges that you face today in the financial services

More information

Recruitment Processing Outsourcing (RPO) 2013: Transforming Your Talent Acquisition Strategy

Recruitment Processing Outsourcing (RPO) 2013: Transforming Your Talent Acquisition Strategy Recruitment Processing Outsourcing (RPO) 2013: Transforming Your Talent Acquisition Strategy Recruitment Process Outsourcing (RPO) has undergone a seismic shift over the past few years. Long viewed as

More information

Things to consider when deciding on an In-House or Offshore Development Team

Things to consider when deciding on an In-House or Offshore Development Team 4 Things to consider when deciding on an In-House or Offshore Development Team As your company begins to grow, there are some great questions you should ask yourself as you move forward with building your

More information

Bob Hassell. Hassell Blampied Associates February 2013

Bob Hassell. Hassell Blampied Associates February 2013 Bob Hassell Hassell Blampied Associates February 2013 Look at the concept of organisational strategic objectives and competitive advantage of HR using these as guides Understand the competencies HR needs

More information

QUICK FACTS. Mitigating Co-employment Risk for a Global Interactive Entertainment Company TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES

QUICK FACTS. Mitigating Co-employment Risk for a Global Interactive Entertainment Company TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES [ Information Technology, Managed Services Offering ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES QUICK FACTS Client Profile Industry: Media, entertainment and gaming Revenue: More than $4 billion

More information

VMS OVERVIEW AND INDUSTRY TRENDS. May 29th, 2014

VMS OVERVIEW AND INDUSTRY TRENDS. May 29th, 2014 VMS OVERVIEW AND INDUSTRY TRENDS May 29th, 2014 INTRODUCTION Brian Hoffmeyer VP Product Marketing» 9 + years at IQNavigator» Product Marketing and Management, Professional Services, Industry Solutions

More information

Stop guessing and start making smarter decisions about your workforce INCREASE YOUR TALENT IQ CORNERSTONE INSIGHTS

Stop guessing and start making smarter decisions about your workforce INCREASE YOUR TALENT IQ CORNERSTONE INSIGHTS INCREASE YOUR Stop guessing and start making smarter decisions about your workforce TALENT IQ CORNERSTONE INSIGHTS BUSINESS LEADERS OFTEN SAY EMPLOYEES ARE THEIR MOST VALUABLE ASSET. But how much insight

More information

Burning Priorities of the Employment and Recruitment Industry in an Ever-Evolving Competitive Landscape

Burning Priorities of the Employment and Recruitment Industry in an Ever-Evolving Competitive Landscape Burning Priorities of the Employment and Recruitment Industry in an Ever-Evolving Competitive Landscape John Nurthen Executive Director Global Research jnurthen@staffingindustry.com Ciett World Employment

More information

Show your value, grow your business:

Show your value, grow your business: Show your value, grow your business: A SUPPLIER GUIDE TO MOVE FROM A TRANSACTIONAL PROVIDER TO A STRATEGIC PARTNER KAREN A. CALINSKI INTRODUCTION /02 At KellyOCG we take a holistic approach to talent sourcing

More information

Six key trends in outsourcing Dominic J. Asta

Six key trends in outsourcing Dominic J. Asta Six key trends in outsourcing Dominic J. Asta /02 Outsourcing has never been the same as offshoring, yet it seems the two concepts have become increasingly interchangeable over the past decade. Despite

More information

Company Background EMAGINED SECURITY. 2014 All rights reserved. www.emagined.com

Company Background EMAGINED SECURITY. 2014 All rights reserved. www.emagined.com Company Background Emagined Security, a privately owned and operated company, has been helping organizations with their security needs with an excellent track record of success since 2002. The company

More information

Numbers behind HR. Benchmarking. Workforce analytics

Numbers behind HR. Benchmarking. Workforce analytics Numbers behind HR Benchmarking 7 8 Workforce analytics 8 Workforce Analytics For several years, organizations have focused on the tactical information HR needs, and they ve used technology to drive it.

More information

Deloitte Shared Services, GBS & BPO Conference SMAC / Enabling Technologies and Shared Services in the Public Sector

Deloitte Shared Services, GBS & BPO Conference SMAC / Enabling Technologies and Shared Services in the Public Sector Deloitte Shared Services, GBS & BPO Conference SMAC / Enabling Technologies and Shared Services in the Public Sector Carolyn Williamson, Hampshire County Council; David Harker, Deloitte 22 23 September

More information

9 % 13 % 12 % Industry Survey 2015. Who did we speak to? Between April and May 2015, FC Business Intelligence spoke to over300

9 % 13 % 12 % Industry Survey 2015. Who did we speak to? Between April and May 2015, FC Business Intelligence spoke to over300 : Industry Survey 2015 Who did we speak to? Between April and May 2015, FC Business Intelligence spoke to over300 professionals in the insurance industry about analytics. Solution Producer Technology Actuary

More information

5/30/2012 PERFORMANCE MANAGEMENT GOING AGILE. Nicolle Strauss Director, People Services

5/30/2012 PERFORMANCE MANAGEMENT GOING AGILE. Nicolle Strauss Director, People Services PERFORMANCE MANAGEMENT GOING AGILE Nicolle Strauss Director, People Services 1 OVERVIEW In the increasing shift to a mobile and global workforce the need for performance management and more broadly talent

More information

The Next Wave in Finance & Accounting Shared Services Establishing Centers of Expertise

The Next Wave in Finance & Accounting Shared Services Establishing Centers of Expertise The Next Wave in Finance & Accounting Shared Services Establishing Centers of Expertise The Next Wave of Finance & Accounting Shared Services INTRODUCTION As finance and accounting shared services operations

More information

Closing the Business Analysis Skills Gap

Closing the Business Analysis Skills Gap RG Perspective Closing the Business Analysis Skills Gap Finding the immediate solution and preparing for the long term As the Business Analysis bar is raised, skilled BAS become harder to find. Susan Martin

More information

THE COMPANY AND SERVICES

THE COMPANY AND SERVICES THE COMPANY AND SERVICES CONTENTS About Us... 3 What we do?... 3 Our Associates... 4 Company Details... 4 Test Associates Solutions... 5 Core Strengths... 6 Benefits of Using our Company... 6 Clients from

More information

FINTECH CORPORATE INNOVATION INDEX 2015

FINTECH CORPORATE INNOVATION INDEX 2015 FINTECH CORPORATE INNOVATION INDEX 2015 Page 01 FOREWORD Nicole Anderson CEO FINTECH CIRCLE INNOVATE The FinTech eco-system is shaping the future of financial services and it s about new entrants, new

More information

In-house vs. Outsourcing. Pank Koria, CEO, Project People

In-house vs. Outsourcing. Pank Koria, CEO, Project People In-house vs. Outsourcing Pank Koria, CEO, Project People Agenda The acquisition of talent In-house vs. outsourced resourcing models Key Performance Areas Project People A few brief facts about Project

More information

Learning and Analytics: Business Briefing

Learning and Analytics: Business Briefing Business Briefing SUCCESSFACTORS / Business Briefing : Business Briefing Why learning with analytics bridges the gaps in your workforce s capabilities, improves performance and delivers a quantifiable

More information

2015 Trends & Insights

2015 Trends & Insights Asia Pacific Mobility The Asia Pacific Mobility Brookfield Global Relocation Services Trends & Insights report is reflective of the global economy which is strongly tied with the economic realities of

More information

A Collaborative Approach to Creating an Agile Workforce

A Collaborative Approach to Creating an Agile Workforce A Collaborative Approach to Creating an Agile Workforce In periods of economic uncertainty, every company strives to increase its agility. During past economic downturns, companies employed tighten your

More information

Talent DNA that drives your business

Talent DNA that drives your business Talent DNA that drives your business Align your talent DNA and business strategy to achieve real success Accelerate your business with a strategic HCM solution that turns your human capital investment

More information

JSE Accredited to Audit JSE Listed Companies

JSE Accredited to Audit JSE Listed Companies Internal Audit: JSE Accredited to Audit JSE Listed Companies Background Since the introduction of King III, the need for a risk based internal audit has been emphasised through the following five principles;

More information

ADP TotalSource A Trusted HR Advisor for You and Your Business Clients

ADP TotalSource A Trusted HR Advisor for You and Your Business Clients ADP TotalSource A Trusted HR Advisor for You and Your Business Clients HR. Payroll. Benefits. Add Value and Strengthen Client Relationships Your CPA firm continuously adds value to your business clients

More information

Recruitment Process Outsourcing:

Recruitment Process Outsourcing: Recruitment Process Outsourcing: What You Should Look for in an RPO Provider James F. McCoy Vice President & RPO Practice Lead It used to be that companies looked exclusively at cost and process to identify

More information

Organization and Operations. Metric Name Formula Description

Organization and Operations. Metric Name Formula Description Metric List Organization and Operations *Revenue Factor Revenue / Regular FTE Revenue per FTE. Workforce s Revenue Factor Revenue / Workforce On Payroll FTE Revenue per FTE (including all regular employees

More information

P rovi di ng th e tale nt that dr ive s you r b us i n e s s s uc ce s s

P rovi di ng th e tale nt that dr ive s you r b us i n e s s s uc ce s s P rovi di ng th e tale nt that dr ive s you r b us i n e s s s uc ce s s When other companies are finished, we re just getting started. At Veritude we understand the importance of having a great team and

More information

Executive Insight: Multi-Sourcing. By Rudy Vidal, incontact and Matt McConnell, Knowlagent

Executive Insight: Multi-Sourcing. By Rudy Vidal, incontact and Matt McConnell, Knowlagent Executive Insight: Multi-Sourcing By Rudy Vidal, incontact and Matt McConnell, Knowlagent Although call center environments vary, most executives share two common goals for improving the frontline: to

More information

Cloud Call Centre. itouch Vision. This document gives an overview of the cloud call Centre and discusses the different features and functionality.

Cloud Call Centre. itouch Vision. This document gives an overview of the cloud call Centre and discusses the different features and functionality. itouch Vision Cloud Call Centre This document gives an overview of the cloud call Centre and discusses the different features and functionality. For further information, about implementation and pricing

More information

Harnessing Big Data: The Human Capital Management Journey to Achieving Business Growth

Harnessing Big Data: The Human Capital Management Journey to Achieving Business Growth Harnessing Big Data: The Human Capital Management Journey to Achieving Business Growth 2015 ADP Global Human Capital Management Decision Makers Survey CONTENTS Executive Summary... 3 Introduction The Changing

More information

5 essential strategies the top human resource professionals use every day

5 essential strategies the top human resource professionals use every day 5 essential strategies the top human resource professionals use every day Smart talent decisions that make a big difference in recruiting, retention, and compliance on campus An ebook for chief human resource

More information

Talent Management: Benchmarks, Trends, & Best Practices

Talent Management: Benchmarks, Trends, & Best Practices Talent Management: Benchmarks, Trends, & Best Practices Karen O Leonard Principal Analyst June, 2010 Copyright 2010 Bersin & Associates. All rights reserved. About Us Who We Are Premier research and advisory

More information

A SilkRoad TalentTalk Whitepaper. Talent Management in Higher Education The Way Forward

A SilkRoad TalentTalk Whitepaper. Talent Management in Higher Education The Way Forward A SilkRoad TalentTalk Whitepaper Talent Management in Higher Education The Way Forward 1 // Talent Management in Higher Education: The Way Forward Institutions of higher education face many challenges

More information

An Enterprise Resource Planning Solution for Mill Products Companies

An Enterprise Resource Planning Solution for Mill Products Companies SAP Thought Leadership Paper Mill Products An Enterprise Resource Planning Solution for Mill Products Companies Driving Operational Excellence and Profitable Growth Table of Contents 4 What It Takes to

More information

Bridgestone Europe HR Transformation. Martha C. White, Vice President, Human Resouces & CSR Bridgestone EMEA 9 September, 2015

Bridgestone Europe HR Transformation. Martha C. White, Vice President, Human Resouces & CSR Bridgestone EMEA 9 September, 2015 Bridgestone Europe HR Transformation Martha C. White, Vice President, Human Resouces & CSR Bridgestone EMEA 9 September, 2015 Agenda Introductions Personal Introduction Bridgstone Europe: Who we are and

More information

Who is BOWEN today? Services Overview. bowenworks.ca

Who is BOWEN today? Services Overview. bowenworks.ca Who is BOWEN today? Services Overview bowenworks.ca BOWEN has evolved over the years. Established in 1974 as an administrative staffing firm, we have leveraged our expertise and reputation in to a full

More information

ROBERT L. MATHIS JOHN H. JACKSON. Presented by: Prof. Dr. Deden Mulyana, SE.,M,Si.

ROBERT L. MATHIS JOHN H. JACKSON. Presented by: Prof. Dr. Deden Mulyana, SE.,M,Si. ROBERT L. MATHIS JOHN H. JACKSON Chapter 1 Changing Nature of Human Resource Management Presented by: Prof. Dr. Deden Mulyana, SE.,M,Si. SECTION 1 Nature of Human Resource Management Learning Objectives

More information

UNLOCKING THE VALUE OF THE TOP SUPPLIERS

UNLOCKING THE VALUE OF THE TOP SUPPLIERS UNLOCKING THE VALUE OF THE TOP SUPPLIERS THE POWER OF OPTIMIZING YOUR TALENT SUPPLY CHAIN TOM TISDALE TABLE OF CONTENTS 3 Introduction 4 Analytics considers the continuous flow of talent through a business

More information

Shared Services Presentation. Next Generation HR Shared Services By Roy Del Rosario Director Global Consulting Service Nityo Infotech

Shared Services Presentation. Next Generation HR Shared Services By Roy Del Rosario Director Global Consulting Service Nityo Infotech Shared Services Presentation Next Generation HR Shared Services By Roy Del Rosario Director Global Consulting Service Nityo Infotech Agenda Introduction Current Trend of HR Services in the Region HR Shared

More information

BEST PRACTICES FOR A SUCCESSFUL CRM IMPLEMENTATION

BEST PRACTICES FOR A SUCCESSFUL CRM IMPLEMENTATION BEST PRACTICES FOR A SUCCESSFUL CRM IMPLEMENTATION GOAL CH MENU d CH Directions for an AEC Journey published by: ABOUT US Cosential provides AEC firms with comprehensive CRM and proposal automation that

More information

Remaining Secure in an Evolving Industry. White Paper

Remaining Secure in an Evolving Industry. White Paper Remaining Secure in an Evolving Industry White Paper Remaining Secure in an Evolving Industry How Healthcare Organizations Can Manage Risk by Managing Data We live in interesting and exciting times. Our

More information

PART 1: THE WHAT, WHO, AND WHY OF MSP BY JENNIFER SPICHER

PART 1: THE WHAT, WHO, AND WHY OF MSP BY JENNIFER SPICHER THE FUNDAMENTAL S OF MANAGED SERVICE PROVIDER (MSP) PROGR AMS PART 1 OF 3 PART 1: THE WHAT, WHO, AND WHY OF MSP BY JENNIFER SPICHER CONTENTS p3 Introduction p4 Why an MSP is Important p6 What Is an MSP?

More information

Managing Information Systems: Ten Essential Topics

Managing Information Systems: Ten Essential Topics Preface Information systems have become an essential part and a major resource of the organization; and they can radically affect the structure of an organisation, the way it serves customers, and the

More information

Topic: Managed Service Provider (MSP) Mastering the Winds of Change

Topic: Managed Service Provider (MSP) Mastering the Winds of Change Topic: Managed Service Provider () Mastering the Winds of Change Market Report: October 2013 Preview Deck Our research offerings for global services Subscription information The full report is included

More information

Employee Central. Employee Central Core HR. HR Transactions. Specification Sheet. Key capabilities and descriptions:

Employee Central. Employee Central Core HR. HR Transactions. Specification Sheet. Key capabilities and descriptions: Specification Sheet Employee Central Key capabilities and descriptions: KEY Employee Central Core HR Global Cloud-Based Payroll Employee Central Core HR As the foundation for SuccessFactors BizX Suite

More information

HR Staff and Structure Results U.S. Human Capital Effectiveness Report 2010/2011. SARATOGA a service offering of PricewaterhouseCoopers, LLP

HR Staff and Structure Results U.S. Human Capital Effectiveness Report 2010/2011. SARATOGA a service offering of PricewaterhouseCoopers, LLP Results U.S. Human Capital Effectiveness Report 2010/2011 SARATOGA a service offering of PricewaterhouseCoopers, LLP Survey Period January December 2009 SARATOGA a service offering of PricewaterhouseCoopers,

More information

IT Talent, Decoded - Key Points from the Webcast The Wrap

IT Talent, Decoded - Key Points from the Webcast The Wrap IT Talent, Decoded - Key Points from the Webcast The Wrap One of the most important concerns of IT leaders in companies of all sizes is attracting and retaining highly qualified people for key technology

More information

The Role of Internal Audit in Risk Governance

The Role of Internal Audit in Risk Governance The Role of Internal Audit in Risk Governance How Organizations Are Positioning the Internal Audit Function to Support Their Approach to Risk Management Executive summary Risk is inherent in running any

More information

REGISTERED APPRENTICESHIP: A GUIDE FOR BUSINESS SERVICES REPRESENTATIVES

REGISTERED APPRENTICESHIP: A GUIDE FOR BUSINESS SERVICES REPRESENTATIVES REGISTERED APPRENTICESHIP: A GUIDE FOR BUSINESS SERVICES REPRESENTATIVES Business Services Representatives (BSRs) in one-stop centers are the front-line professionals from the local workforce system who

More information

Local and Global 2015 Human Capital Trends

Local and Global 2015 Human Capital Trends Local and Global 2015 Human Capital Trends Leading in the new world of work Human Capital Services Cyprus Report 2015 Human Capital Trends: Introduction INTRODUCTION 2015 NEW WORLD OF WORK: LEADING REINVENTING

More information

A global leader in driving high performance through supply chain management outsourcing

A global leader in driving high performance through supply chain management outsourcing Business Process Outsourcing Accenture Supply Chain BPO Services A global leader in driving high performance through supply chain management outsourcing Accenture is helping today's leading companies meet

More information

TRENDS AND DRIVERS OF WORKFORCE TURNOVER

TRENDS AND DRIVERS OF WORKFORCE TURNOVER HEALTH WEALTH CAREER TRENDS AND DRIVERS OF WORKFORCE TURNOVER THE RESULTS FROM MERCER S 2014 TURNOVER SURVEY, AND DEALING WITH UNWANTED ATTRITION 16 July 2015 David Elkjaer & Sue Filmer TODAY S SPEAKERS

More information

SMART SOURCING A MARKET FOCUSSED RECRUITMENT SOURCING STRATEGY

SMART SOURCING A MARKET FOCUSSED RECRUITMENT SOURCING STRATEGY SMART SOURCING A MARKET FOCUSSED RECRUITMENT SOURCING STRATEGY EXECUTIVE SUMMARY The key drivers that drive talent acquisition in good times and bad times, in tight labor markets or soft ones largely remain

More information

It s tough to make the right IT decisions...

It s tough to make the right IT decisions... It s tough to make the right IT decisions... 2016 KPMG LLP, a UK limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative

More information

2009 Talent Management Factbook

2009 Talent Management Factbook 2009 Talent Management Factbook Executive Summary Karen O Leonard Principal Analyst May 2009 BERSIN & ASSOCIATES RESEARCH REPORT V.2.0 2009 Talent Management Factbook: Executive Summary i The Bersin &

More information

HRM. The importance of HRM. Why Human Resource Management (HRM) is important for organizations today to make

HRM. The importance of HRM. Why Human Resource Management (HRM) is important for organizations today to make HRM The importance of HRM Why Human Resource Management (HRM) is important for organizations today to make their Human Resource into a competitive advantage Mr. CHUOP Theot Therith (2009), MBA, BIT, DPA

More information

COM-18-7559 J. Holincheck

COM-18-7559 J. Holincheck J. Holincheck Research Note 3 December 2002 Commentary Leveraging HCM Technologies to Control Labor Costs Large human capital management application suite purchases will be few and far between in 2003.

More information

An Oracle White Paper February 2012. Oracle Human Capital Management: Leadership that Drives Business Value. How HR Increases Value

An Oracle White Paper February 2012. Oracle Human Capital Management: Leadership that Drives Business Value. How HR Increases Value An Oracle White Paper February 2012 Oracle Human Capital Management: Leadership that Drives Business Value How HR Increases Value Introduction Joyce Westerdahl shares the story of how Oracle s HR organization

More information

CHALLENGES FACING HR IN 2015

CHALLENGES FACING HR IN 2015 CHALLENGES FACING HR IN 2015 Contents Executive Summary... 1 Challenges of HR... 2 A war on two sides... 2 Failure to embrace technology... 3 Not following the latest trends... 3 Barriers to candidate

More information

HELP YOUR BUSINESS GROW DEVELOP YOUR HR PROFESSIONALS FIRST

HELP YOUR BUSINESS GROW DEVELOP YOUR HR PROFESSIONALS FIRST HEALTH WEALTH CAREER HELP YOUR BUSINESS GROW DEVELOP YOUR HR PROFESSIONALS FIRST MERCER LEARNING 1 You ll know it better than most: your people are your greatest asset. But at Mercer Learning, we believe

More information

Staffing Industry Glossary of Terms

Staffing Industry Glossary of Terms Staffing Industry Glossary of Terms These were taken from Staffing Industry Analysts, the foremost research authority of the staffing industry. Contingency Placement The practice of charging a fee to either

More information

Realizing Hidden Value: Optimizing Utility Field Service Performance by Measuring the Right Things

Realizing Hidden Value: Optimizing Utility Field Service Performance by Measuring the Right Things Energy and Utility Insights Realizing Hidden Value: Optimizing Utility Field Service Performance by Measuring the Right Things Utilities Realizing Hidden Value About the Author Rob Milstead serves as the

More information

TALENT TRENDS AND PRIORITIES 2016

TALENT TRENDS AND PRIORITIES 2016 HEALTH WEALTH CAREER TALENT TRENDS AND PRIORITIES 2016 WEBCAST 27 APRIL HEALTH WEALTH CAREER 2016 GLOBAL TALENT TRENDS KEY FINDINGS TODAY S SPEAKERS EPHRAIM SPEHRER-PATRICK EuroPac Talent Strategy Practice

More information

Enhancing Business Performance Through Innovative Technology Solutions

Enhancing Business Performance Through Innovative Technology Solutions Enhancing Business Performance Through Innovative Technology Solutions Contact Center = Customer Experience FIELD SERVICE Customer Service BACK OFFICE CONTACT CENTER BRANCH OFFICE Help Desk HR Finance

More information

CMDB and its Role in Transformation

CMDB and its Role in Transformation CMDB and its Role in Transformation 2 CMBD and its Role in Transformation Contents Foreword from Richard Pharro, CEO, APMG 3 Introduction 4 Setting the Scene 5 Implimentation 6 People, Process, Technology,

More information

Your Workforce is Changing and So is the way. You Manage it

Your Workforce is Changing and So is the way. You Manage it Optimizing a contingent workforce is humanly possible Managed Service Provider Your Workforce is Changing and So is the way You Manage it In a fast-paced, unpredictable marketplace, organizations must

More information

Making the Transition to MSP 2.0

Making the Transition to MSP 2.0 PERSPECTIVE ARTICLE Making the Transition to MSP 2.0 From Implementation Impressario to Innovation Incubator Is Your MSP a Strategic Partner or a Tactical Solutions Provider? A discussion on the changing

More information