Aastra BusinessPhone Communication System
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- Lorraine Hood
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1 Aastra BusinessPhone Communication System Are you ready for the improved mobility and cost savings of converged communication? BusinessPhone 8.1 from Aastra is an evolutionary step in the process of creating the best communication systems for small and medium-sized enterprises. Whether you need 8 or 250 extensions, you can benefit from high-quality, IP-based communication for voice, data and multimedia traffic. A reliable, high-quality IP solution The BusinessPhone IP solution lets you choose whether you want to use a combination of fixed, mobile or IP extensions, or switch over to a purely IP-based solution. Either way, BusinessPhone ensures that voice and stability are of premium quality, as always, and you can still enjoy all the PBX functionality of your current system. By evolving into IP, and integrating your voice and data networks, you ll experience a wide range of benefits. You can set up cost saving voice and video communication, and lower your telecom bill by using solutions like IP networking to connect remote branch offices via the corporate network. Plus, with simplified maintenance, and the ability to quickly implement moves and changes, a single converged network helps decrease the total cost of ownership of your communication system over the long term.
2 Function Table Extension functions Abbreviated number dialing Account number Authorization code Alpha-tagging Automatic call back (busy/free extension) Automatic call back (trunk/route) Automatic re-dial Call list Call metering Call pick-up Call waiting indication Camp on busy Conference Conversation recording Dictaphone function Display indications Diversion Dual line access Fax extension Flexible CIL format Follow me Group (PBX-) hunting Hands-free Hot line Absence Information Intercom Intrusion Message system Monitoring Outcall notification Parking Personal greeting Private trunk line Recall Common and individual numbers A number, such as a project code, may be keyed in before or during a call for call accounting purposes. As an option, verification of the code against a predefined list can be done, before the user gains access to the system. By dialing special codes, extensions may be temporarily barred for calls, or class of service may be transferred to another extension The received/dialed number is analyzed and replaced with the name from a directory, which is presented on the telephone display. Callers to a busy or unanswered extension may book an automatic call back Callers to a busy trunk or route may book an automatic call back Initiates automatic re-dial to an external number when busy or on no answer. Up to 5 numbers can be stored Stores incoming and dialed numbers of the telephone. Displayed on the telephone display during and after an external call (actual call, last call and accumulated fee) Printouts are also available Calls to any extension can be picked up from other extensions (individual, group, common) If dialed extension is busy, a special call waiting tone may be sent by the caller to indicate an important call Notifies a busy extension that a call is waiting Up to six-way, internal and external Record a conversation in your own mailbox Record memos in your own mailbox Telephone display can show information such as date and time, temperature, calling number and name, directory entries, and messages from other extensions Automatically diverts calls to another destination, internal or external (direct, on busy, or on no reply) Allows a second call to be taken during the first call (which is put on hold) Extensions can be programmed specifically to handle incoming faxes To be compatible with various Call Information Logging software products Users can request that their incoming calls are transferred to a designated internal or external number A group of extensions may be called using a common group number. Calls may be distributed to free extensions in a predefined order Loudspeaker and microphone for conversation without handset. May be initiated immediately or delayed by lifting the handset All types of telephones can be used to leave voice or text information for callers while the user is absent Single-key, hands-free extension-to-extension calling with automatic answer Authorized users can intrude into an ongoing call Instant text, voice and call-back messages can be sent or forwarded from extension to extension. Operator may monitor an external call while continuing to put through new calls The user can be notified that there is a new message in the voice mailbox with a call to a predefined external number. Messages can be retrieved immediately. Ongoing calls may be temporarily parked for later retrieval or pick-up from another extension (common or individual) A personal greeting can be recorded in the voice messaging system. Provides access only to nominated extensions After a predetermined time, calls that have been parked, camped on ortransferred without answer recall the initiating extension
3 Extension functions Reminder service Save/redial Secretary function Supervision Telephone directory Transfer Unified Messaging Users may set time for reminder, at which the extension gives a special ringing tone Dialed or incoming numbers are stored for quick call back of incoming answered calls. Includes direct call, busy indication, call pick-up, intercom and diversion Users may monitor individual directory numbers to determine status, answer incoming calls or call the monitored party For internal and external numbers Before or after answering Integration of voice message system, fax and service System functions Alarm function Answer position(s) for trunks Automatic time synchronization with ISDN Background music Bypass call diversion and follow me Call charge control Class of service to extensions Common bell Computer Telephony Diagnostic functions Directory Service directories Differentiated ring and tone signals Direct In Dialing (DID) DISA Door phone (optional) Fictive numbers Flexible numbering plan Integrated Application Server ISDN basic functions ISDN supplementary services IP networking IP telephony IP trunking Least Cost Routing Mobile Extension Allows an alarm signal to be sent from a telephone with a connected Alarm Interface Unit (AIU) to a predefined extension for instance, from a hotel room to the concierge Re-routing on busy or no answer Synchronizes with the time information received from public ISDN to enable automatic change of summer/winter time (daylight saving time) Music from an external source may be played through phone speakers A specific code may be dialed to bypass call forwarding Individual extension call metering and central call information logging Varying levels of restriction on access to functions and traffic authorization may be assigned to extensions All extensions may pick a call from an extension that has been predefined as a common bell extension Full-featured CT support according to industry standards (TSAPI, TAPI) Built-in diagnostic facilities, accessible by using a local PC or via a modem Computer Telephony function to search and retrieve information from external (e.g. LDAP) Indicate, for example, whether call is internal, external or call back If offered from the network operator Enables external dial in with access to all services One or more extensions may be used to monitor the entrance to premises and control the door lock remotely Up to 1000 logical extension numbers in up to 16 groups, to support hot desking, recognition of incoming call type, fax server applications, etc. Up to eight digits with number translation Integrated BusinessPhone server hosting BusinessPhone applications (e.g. BackStage, BP Management Suite). Applications are pre-installed and preconfigured BA, PRA, S-interface, T-interface CLIP, CLIR, COLP, COLR, DDI, MCID, AOC, MSN, SUB, CF/PR Corporate networking to carry internal voice calls over a private local or wide-area IP network (LAN or WAN). Integration of Aastra IP-Telephones, BackStage iclient or 3rd party IP clients Transmission of Voice-over-IP (VoIP) between Local Access and Transport Areas (LATAs) and between countries by long distance carriers around the globe Automatic selection of the cheapest route in the network Extends features such as transfer, inquiry, monitoring, dialing via CTapplication, etc. to a mobile phone
4 System functions Mobile Messaging Music on hold Networking Night service Advanced Operator functions PBX groups with parallel or serial distribution PBX group flexible display Power failure circuit Pre-recorded voice announcements Programming of system parameters via service terminal Remote configuration, service and Suite maintenance Re-routing Route Optimization SIP Trunking Software-based licensing Tandem configuration Tariff calculation Tone (DTMF) and pulse dialing Traffic matrix Trunk Call Discrimination Messaging for mobile devices based on SMS. Includes functions like Message Waiting Notification, Meeting Reminder, Send and retrieve via BackStage From internal or external sources, up to 13 channels, which can be assigned to different groups, based on extension, PBX groups or ACD groups Corporate networking of BusinessPhone and MX-ONE systems via analog, digital ISDN and IP lines Re-routing of calls during restricted hours Identification, parking loops, queue indication, serial calls, metered calls, etc. Up to 20 extensions per group, and up to 16 groups per system PBX group members can have different caller information (first called party, calling party or PBX group name and number) on the display, depending on requirements For battery backup For voice mail and absence information Basic system configuration via PC Via built-in V.24 modem or Internet connection. Web browser based Management allows remote system changes and upgrades monitoring, fault analysis and correction On busy or no answer The Corporate Network Route Optimization service gives the possibility to optimize the usage of trunk routes in private networks containing BusinessPhone and MX-ONE systems. Access to an Internet Service Provider SIP based Business Trunking service via Aastra s BRI/PRI SIP Media Gateway Functions and applications can be enabled centrally through a softwarebased license. Free reference users are available permanently. In addition to a fully open 60-days trial period. A wired (desktop) phone and a cordless (portable) phone or a mobile extension are treated as one logical unit Makes it possible to set up a tariff structure, including your margin, for guests using your telephony system, independent of whether the network operator sends pulses or real costs to the PBX Internal and external Individual control over extension and trunk line access for internal calls Several levels of restriction on external calling from extensions Reference users and trial period A wide range of BusinessPhone solutions are available. In order to get familiar with the features the following functions are permanently available in every BusinessPhone system. In addition a 60-days trial period is available where all functions are available unlimited. Free reference users 60 days trial period Mobile Extension Unified Messaging BackStage 2 80 Computer Telephony 80 (=max) ** - IP telephony - 12 channels per board* Networking Full Full unlimited Gateway - Open BusinessPhone Extension Assistant Call Center Assistant 2 40 * The free trial period for IP telephony ends after 28 days ** Computer Telephony is standard in every new BusinessPhone system.
5 The table below is based on typical business configurations, i.e. it can be used as an average. The actual limitations may differ to some extent, depending on the configuration. Capacity BPC* BP50 BP128i BP250 Modularity Extension capacity (theoretical) Digital extensions (300 for Hotel 8/16/32 systems) Analog extensions (300 for Hotel 4/8/16 systems) Cordless extensions as per FECU Mobile extensions Operators S-Interface terminals 32 (4x 2B+D) 64 (8x 2B+D) 128 (16x 2B+D) 192 (24x 2B+D) 4/8 H.323 clients CT monitored extensions Trunk Capacity (theoretical) Trunk Capacity (typical) Analog trunks /8 Digital trunks PRA 30 (1x 30B+D) 30 (1x 30B+D) 60 (2x 30B+D) 60 (2x 30B+D) 30 Digital trunks with CAS 30 (1x 30B+D) 30 (1x 30B+D) 60 (2x 30B+D) 60 (2x 30B+D) 30 Digital trunks BA 8 (4x 2B+D) 16 (8x 2B+D) 32 (16x 30B+D) 48 (24x 2B+D) 8/16 S-Interface channels 8 (4x 2B+D) 16 (8x 2B+D) 32 (16x 30B+D) 48 (24x 2B+D) 8/16 H.323 trunks VoIP channels /8 Analog tie lines /8 Base stations Free slots for PBAs 1 ** (except CPU-Dx) RJ45 sockets available N/A N/A N/A - * BPC can be expanded to BP50 capacity by means of the BPC Upgrade License. ** BPC basic configuration includes CPU-D5C and MFU System cabinet BP50 / BP Compact BP128i BP250 Cabinets, wall-mounted 1 1 or 2 up to 3 Dimensions (HxWxD) 500x400x155mm 125x483x396mm 435x260x300mm Weight (fully equipped) 13 kg 14,5 kg 19,2 kg
6 Technical data Power supply Mains supply: VAC ±10%, or VAC ±10% Emergency power supply (battery): 48VDC +8V/ 5V Analog trunk lines Max. line resistance: 2000 Ohms at 48VDC Make/break ratio: 33/67ms or 40/60ms DTMF signaling: ITU-T Q.23/Q.24 Digital trunk lines Channel associated signaling (CAS) 2Mbit/s interface according to ITU-T G.703 and G.704 CAS R2 according to ITU-T Q ISDN interfaces according to ITU-T I.430 (BA), I.431 (PRA), I.440, I.450, I.441, I.451, G.703 (PRA), G.704 (PRA), ETSI CTR3 (BA) and CTR4 (PRA), and Australia specifications Integrated Application Server (IAS) Operating System: Windows Server 2003 Embedded Telecom Edition Processor: Embedded Industrial PC IP Telephony to RTP, DHCP, TCP, UDP, FTP, H.323 v4 incl. Annex M.1, H.225 and H.245, Gatekeeper Gatekeeper signaling with Location Request procedure Service (TOS). DiffServ according to RFC 2474 Environmental Performance Environmental Declaration BusinessPhone complies with the standard TR/70 issued by Ecma International European association for standardized information on communication systems, which are defined as being critical to a product being judged as environmentally sound.
7 Networking code based or mixed alternative route choices ISDN access Analog extensions Digital extensions ISDN S-interface According to ETSI and Australia recommendations, supporting: Bearer services supported include: (with tones/ announcements, 7 khz) Supplementary services supported include: Maximum range: Environmental Operating temperature: +5 C to +40 C Relative humidity: 15 80% Electrostatic discharge: >8kV at 30% humidity, complies with IEC System programming or LAN connection) or remote (via built-in) (V.22 modem or Internet connection) configuration, O&M and upgrades EMC Standards Compliance Emission: EN Class A/Class B Immunity: EN Regulative Compliance Information: Hereby, Aastra Telecom Sweden AB declares that BusinessPhone BP250, BP50 and BP128i are in conformity with the essential requirements and other relevant provisions of EU directive 1999/5/EC Digital corporate networking (QSIG standards) Basic Call Control ETS /ISO 11572, ISO GFP (within the scope of the supported supplementary service listed below) ETS /ISO Supplementary services CLIP, COLP, CLIR: ETS /ISO CNIP, CONP, CNIR: ETS /ISO 13864, AOC: ECMA 211/212 Protocol compliance Layer 1: ETS /ETS Layer 2: ETS Layer 3: ETS
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