Dimensional Business Solutions. Voyager. Retail Professional. Business Software Made to Fit

Transcription

1 Dimensional Business Solutions Voyager Retail Professional Business Software Made to Fit

2 Made to Fit Dimensional Advantage 20 Years in business serving retailers and wholesalers Hundreds of successful installations Excellence in service and support Depth of Knowledge Sales to accounting Customizable Flexible Solutions Economical One stop for all your web/e-commerce needs One stop for retail and wholesale solutions Wholesale Clothing, Shoes, Sporting Goods, and Tack. Ver cals Shoes Clothing Specialty Rental Ou i ers Spor ng Goods Western Equestrian Dimensional Business Solutions is a uniquely focused company specializing in Wholesale, Retail and E-commerce applications. Dimensional has 20 years of experience providing our customers with customized business solutions. Using our specialized systems Dimensional customizes to each customer s individual requirements. You would think similar businesses have similar needs: In reality each business has unique requirements in order to run successfully and efficiently. To find one system which addresses each of these individual needs can seem almost impossible. To solve this problem we take a consulting approach to each system. We listen to how you run your business and what your goals and informational requirements are. Then we match our system to those requirements and customize the system to match your individual needs. As each business grows and changes, the business system must be able to accommodate the new demands placed upon it. Our systems are totally customizable. They can be modified to keep up with your ever changing requirements. Customizing your system can be as simple as changing a report, to a complete system re working to accommodate new business requirements such as internet shopping. Voyager is a software product and tool which can be used to acquire, store, retrieve, and analyze information about your specific markets. You will be able to develop and offer such things as customer retention programs, marketing promotions, as well the ability to launch new business approaches like internet shopping. Voyager is an integrated, adaptable business management solution that enables you to make business decisions with greater confidence. Advantage: Longer software life by getting features custom built to match how you do business. 10

3 Advantages to Analysing Data Improve performance of your business process; Get a reduction of inventory investment, Improve supply-chain management Improve Customer Service Quality. Respond more rapidly to changing demands of your business. Voyager was especially developed for the Shoe, Apparel, and Soft Goods markets. These business sectors have specialized inventory requirements with possible complex and varied transaction types. Voyager works like other Microsoft products you are already familiar with; making the learning process a simple and effi cient transition, leaving time to focus on what matters most. Designed with Microsoft technology it will interface with all the Microsoft Offi ce products, Word, Excel etc. Vogue Apparel Systems Key Business Applications: Wholesale Ordering Inventory Control (Real Time ) Head Offi ce Management (Multi Location) Complete Collection Reporting Retail Sales Counter Special Order Processing Customer Management Warehouse Management Accounts Receivable Employee Management Vendor Analysis Purchase Order Bar coding Remote Sales/Order Taking Point of Sale The Point of Sale system provides an intelligence gathering point. Here we bring together inventory control, customer profi ling, purchasing/special ordering and customer payment processing. This gives your employees all the information they need to service your customers. Voyager gives you the ability to process the following transactions at the POS: Create custom inventory packages (kits) Unlimited foreign currencies Interfaces with most printer, cash drawers and scanners Interfaces to Accounts Receivable On account payments can be taken and applied to each invoice Past sales, Layaways and Special orders can be recalled and reprinted Complete customer/payments history can be viewed Unlimited payment types Track employee sales Process Paid Outs Reconciliation and bank deposit functions User defi nable bill formats Suspend Sale function Add customers and items on the fl y Create custom products/packages on the fl y Track loyalty programs Allows on hand quantity viewing and selling of multi store locations Advantage: Voyager provides total fl exibility for the beginner and advanced users. Over one hundred different settings allow this point of sale module to be as simple or as complex as required. 3

4 Inventory Control Special Orders Specialty retailers such as furniture stores typically have a show room and stock only the fast moving items. All other goods are special order due to their complicated nature. A custom table could have a large number of variables such as fi nish, leg, top, stain, cushions and fabric. Voyager gives you the power to take these orders and process them from start to fi nish. The Point of Sale module lets you create the orders. The purchase order system then creates the PO based on the special order. The receiving system informs the customer system of which customer order has been received and, fi nally, the POS module takes the fi nal payments. Voyager is a fully integrated system which allows you to track special orders throughout the entire order cycle. One of the key features for the shoe and clothing sector is the sizing matrix. This matrix allows you to setup 3 key elements of a product, such as colour, size and width. The matrix is not limited; each style/ product can have its own matrix. If you are dealing with European and North American sizing, you can display both on your barcode tickets. This matrix design fl ows throughout the entire system. Each cell in the product matrix will track costing and pricing information, on hand, on order as well as the taxing information, inventory movement, supplier codes and bar-coding information. For example your business would be able to track which sizes, colours, and widths are selling and which are not. This feature will greatly improve how you do your purchasing. Each product/style can be categorized by the following: Department Category Sub Category Vendor Season Collection/Product line The special order and the purchase order systems are tied very closely together. Information passes between these two modules so you have all your information available when your customers inquire about their order These groupings will allow you to pinpoint information without going through massive amounts of data. Promotions, pricing groups, merchandising reports, customer purchasing habits, physical counts and product searching can all be broken down by these groupings.

5 Numerous Inventory Types: Standard non matrix items Matrix items Service items Kited Items Package items Custom specifi cation items Serialized Items Each of these product types can be setup for many locations and are tracked in real time. No delays between locations. Inventory Control Functions: Receiving Inventory Adjusting Inventory Physical Count (manual and automated) Transfer between locations Return to Vendor Promotions Special Pricing groups and Cost maintenance Bar coding Inventory Matrix setup Supplier Information including colour coding, etc. Multiple location inventory balancing functions Multiple suppliers per item Purchase order and special order control The following inventory reports are standard with the system: Real Time Retail What is it and why you need it? Voyager Professional is real-time software which integrates all areas of a retail/wholesale business in one complete system including point of sale, inventory management, warehouse, distribution center, customer account management, order processing, e-commerce, data-mining, advanced reporting and more! As sales are made and merchandise received, this information is available instantly across the entire store or chain. Errors can be corrected, and changes put in effect immediately. There is no waiting for nightly communication between stores and head offi ce. Charges and payments on account are updated immediately to avoid possible credit limit problems. Vogue Professional is an advanced tool available to retailers who need to maintain control and yet precisely manage operations at the store level. This new technology allows head offi ce to monitor and correct store system issues remotely without having to go to the store. Owners have the ability to monitor their stores from anywhere there is the Internet. As a result, problems, bottle necks and decisions can be handled immediately, resulting in more customer satisfaction, better employee management, and tight inventory control. This same technology can also be used to visually monitor your store with the use of video cameras. Inventory Value Report Inventory Status Report Price List Inventory Activity Audit Negative Inventory List Sold / Onhand Reports Top X Selling Items Report Inventory Variance Reports Inventory Receiving, Adjusting, Cost Changes Audits

6 Complete Customer History. Customer Database With customer database tools you will be able to answer questions such as: Which customers shop with us the most and what do they buy? Which customers are most profi table and which are a cost to our business? Which customers are reducing their purchases with us and what can be done to reactivate them? Which customers purchase at full retail and which are sale only customers? How can I measure the success of my loyalty programs? Who has purchased from me in the past but not in the last year? The customer database module tracks: Demographic Information Name, Address, Postal Code, Customer Type, Notes, Age, Customer Preferences Purchasing History What and when did they purchase Which customers purchase at full price or on sale Who are my most profi table customers Account Information for Account Receivable Terms,Credit Limits, Account Balances, Status Pricing Information for each customer group User Defi nable,unlimited Discount levels All customer information can be exported to other applications such as mail merge, labeling, Excel. Customers can be analyzed by product categories and brand. Customer loyalty programs can be managed and monitored Retail Professional comes with a complete Accounts Receivable module. Print Statements, Aged Receivables listing, Finance charges and Account Management Tools Voyager Retail Professional 6

7 Wholesale Order System Inventory is updated in Real-Time. Goods are received thru the purchasing system and prints a notifi cation as to which orders can be fi lled with the received goods. Item are then picked and allocated to the correct orders. Once picked, the orders are packed and invoices created. Generate sales orders, picking slip, packing slips and order confi rmations with a matrix look and feel. Order processing integrates with the invoicing and Accounts Receivable module Unlimited special pricing models may be setup to accommodate individual customers Credit Note can be issued for returned merchandise Back order tracking is available Build Purchase Orders from new sale orders Internet orders are imported directly into your sales order system Unlimited Pricing Groups Product lookup by Item number, UPC, Supplier number, Department and Category Flexible taxing schedules Comments can be added to each item and to the Sale, and Special Order Unlimited Discounts Unlimited Promotions Interfaces with UPS shipping systems Back order reports are tracked by item and customer Purchase Order Purchase orders and sales order/special orders are tightly integrated. Purchase orders can display special order information down to the source documents and, special orders can display purchase order information. Purchase orders can be manually generated or created from the special order processing module. Purchase order can be generated via Min Max analysis Min Max levels can be calculated based on historical sales Purchase order worksheets have historical sales information at your fi ngertips Purchase orders can be ed to your suppliers The item matrix is also available in the purchase order module. With proper training you can order goods from your supplier using their colour codes and sizing matrix. Purchase orders can have many special orders and customers attached to each cell in a matrixed product. As special orders are received you are notifi ed so that the customer can be called. Order acknowledgements can be entered in the purchase order and fl ow through to the special order. Barcode ticket batches are generated upon the receiving of each shipment. Received Special Order Fulfi llment Report Purchase Order Receiving Report Purchase Order Status Report 7

8 Web Site Integration Voyager s integrated E-Commerce provides retailers with a full range of features and real-time reporting to assist in positioning products for their greatest selling potential. Post your products and their pictures on the web with one simple click within your Web store product screen, and then move them out the door in less time and with more effi ciency. All orders are inserted directly into the Voyager database. Merchandise can be sold from any of your stores or warehouses. In addition you have the ability to sell at different price points to totally new markets on the web. Voyager offers custom, sophisticated websites which are integrated completely with your virtual stores, with real-time inventory derived directly from your Voyager Professional system. As a result of this integration, there is no need to duplicate order entries into a separate system. Voyager Retail Professional

9 Standalone Selling With the remote selling features you have the ability to go to trade shows, take orders at customer locations and kiosk sales stations, and have sidewalk sales The standalone sales functions allow you to take all your inventory, customer information and much more with you for your reference when talking with customers. At the same time it allows you to sell or place orders which will be synchronized to the main system upon your return. General Ledger Our double-entry General Ledger system is advanced enough for your accountant, yet easy for your users to understand and use. All transactioins within the system generate journal entries which can be exported to almost any standard accounting package. Packages currently include: Quickbooks Sage(Simply Accounting) Sage(Accpac) Sage(MAS90) Exporting to an external accounting will usually save you expenses in the long run as your accounting will not have to be trained on new systems. Voyager does have all the required backup information to allow a very good audit between systems. Bar Code / Scanning Capabilities Our powerful barcoding system lets you visually create and view checks, deposits and adjustments. You can create an unlimited number of bank accounts and easily switch between them. Our visual check register and reconciliation forms make viewing and reconciling your bank accounts easy and effi cient. Unlimited Barcodes/ inhouse and supplier Unlimited Barcode Label designs/layouts Vertually all Barcode Symbologies supported: UPC-A, I2of5, EAN, UPC-E, etc. Barcode batches created during receiving of product or in advance Supports wired and wireless scanners Supports portable barcode data collectors for physical counts Physcal counts: full store counts, spot check counts or supplier category counts Voyager Retail Professional Tax reporting journals Drill-down to Journal Transaction Detail and summarytrail Balances User defi nable fi nancial periods Roll up Sub accounts on fi nancials Compare budget to actual Departmentalized Unlimited Accounts and Sub Accounts Interface with Quick Books,Mas90,Accpac, Simply Accounting and more!

10 Work Ordered (RMA) Our work order system is typically designed with bike, kayaking, and skiing stores in mind. Tracks all inventory, labor time, outside services and communications log. Interfaces with the sales module to access the original invoice on which the item was sold. Records Warranty numbers and dates Predefi ned service activities and warranties Records work required and recommendations Interfaces with the inventory system and removes stock as it is used on the work order. Purchase orders and payable invoices are linked to each work order if they apply Promise dates - Work delivery schedule Invoices link to work orders for customer history. Tracks technician who worked on the order Complete call log - records communications with the customer and your staff Rental The rental system was designed with the help of sport outfi tters. Allows for rental reservation and availability Smooth rental return procedures Interfaces with the POS for easy payment Interfaces with complete size matrix for ski boot fi tting Overdue rental reports. Customized pricing plans, hourly, daily, weekly rates Interfaces seamlessly with regular POS transactions. Supports rental packages of multiple items Voyager Retail Professional

11 Data Import and Export Most information within the system can be imported and exported. Information can exported for different functions such as price updates. Export the data, manipulate it in say excel, then import the changed data back into the system. Advantage: Work with the tools that you know best, Excel 11

12 Voyager Retail Professional Contact Information: Dimensional Business Solutions ( )