How do I Sell A Used Item? How do I Close a Repair with Inventory Used? How do I Reprint Barcode Label? How do I edit Clock In/Out entries?

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1 1 How do I Sell A Used Item? Mouse over the List tab on the Dashboard. Click on Used Phone. Scroll through the list or enter item name or IMEI number in the search bar. Once item is found, click on the Shopping Cart icon located to the far left of the item name. The used item will appear on the Dashboard. From here you can sell the used item via the Check Out. Optional Features on Dashboard: Price set price for item. Quantity set item quantity. Tax set a tax amount on the item. Customer name assign a customer s name to the sale of the Used Item. Note add notes about the sale/item/customer/etc. How do I Close a Repair with Inventory Used? Mouse over the List tab on the Dashboard. Click on Repair. Locate the customer or enter customer name, phone model name, IMEI, etc in the search bar, and press Enter. Once you have located the repair, click on the Date/Time, Customer Name, Contact Number, or Phone/Item name to open the record. The Repair Review window will appear. Go to Repair Status column and select Fixed. Repair expense window will appear on the right. Select the Inventory tab. Click on Open Repair Register. Type in repair item name (example: LCD) or enter the code of the item used in the repair and press Enter. Select the correct item used in the repair by clicking on the Shopping Basket. Enter the price you are charging for this part of the repair. Click on the downward arrow to the right of the Tax Amount field to add to the main screen. If more than one parts being used, repeat Steps 11 and 14 to enter each part used. Once done entering all parts, Repair Price should be equal to Inventory Used Amount. Click Save Close. Enter Cash / Credit Card the customer is paying and click Save Case Closed. Optional: If this is your regular customer and you wish to give this repair on credit, Click on Pickup Pay Later as directed in Step 18. How do I Reprint Barcode Label? Click on the Settings tab on the Dashboard. Click on Admin Tools. Click on Print Barcode. Complete the fields as necessary. Click Print. Click Close to return to the Dashboard. How do I edit Clock In/Out entries? Mouse over the Reports tab on the Dashboard. Click on Reports. Select employee from the Report Category. Double click List of Clock In and Out. Click on Create Report. Click on the Clock icon under the Clock In tab. Select the employee name that you want to edit. Type in the necessary changes and click Save. Close out the Report window to return to the Dashboard. How do I Set up the Clock In/Out? On the Dashboard locate the Clock In/ Out tab on the right-hand side. Select the employee that wants to clock in. Type in password. Press Enter to return to the Dashboard. How do I Reprint the Last Transaction?

2 Click on Last Receipt located on the right side of the Dashboard to get a printout of the Last Transaction. How do I Delete a Pending Payment? Mouse over the Bill payment tab on the Dashboard. (It will be red) Click on the red button next to Bill Payment On the payment pending tab find and select the payment you want to delete. Click the blue recycle bin icon on the far left. When the login window appears, select the user and enter the password. Enter the reason for deleting and click Ok. How do I create new Repair Tickets? Mouse over the New tab on the Dashboard. Click on Repair. Type in Customer Name. If this is a new customer, Customer Not Found window will appear. Click Yes to create a new customer. Enter Customer Name and Contact Number. Enter other optional details. When you are done Click Save. Enter Item name, IMEI Number, Diagnosis Fee, and Repair Price. Enter Cash or Credit card deposit amount if customer is leaving a deposit. Enter Customer s phone Password. Enter the problem with the item in the space provided. When done, Click Save Close. If same customer has more than one phone to repair, click on Next Phone. Optional Item condition - if the item has any visible damages select them in the item condition column Receipts - by default, two receipts will print. One for the store and one for the customer. You can unselect one or both if you do not wish to print receipts. You may also get a Dymo Label printer to print a label to stick to your repair item so receipts are not lost. In that case, one label will print for the item and one receipt for the customer. Loaner Phone - if you are giving a loaner phone to your customer, check the Loaner Phone box and enter phone information in the box below. How do I change the cost price of Used Items? Mouse over the Lists tab on the Dashboard. Click on Used Phone. Scroll through the used phone list to the item that you want to change. Click on the Blue Dual Arrow nest to the recycle bin icon. Type in the new cost price. Click Save. Click Close on the top right to go back to the Dashboard. How do I Delete a Transaction? From the Dashboard, Click on Transactions menu located below the Smart Links. Find and select the transaction you want to delete. Click the Red Recycle Bin icon located on the far left. When a new window pops up, select your Username and enter the Password. Enter the reason for deleting the transaction and it will be deleted. How do I sell from the Register Module? On the Dashboard, go to the Register Module (where it says Scan Barcode or IMEI) and enter few characters related to what you re selling (Example: car charger, house, faceplate, etc) and press Enter. Product List window will appear Click on the item you want to sell (If the list is too long, you can further narrow your search by typing related keywords in the search box in the Product List Window Enter the Quantity, press Enter. Enter selling Price, press Enter. Click on the Blue Downward Arrow to bring the item into the register. Repeat Steps 1-6 to add additional items to this sale. When done, enter cash or credit card amount in the appropriate boxes Click Save to complete the

3 sale. Optional: Enter customer name to assign this sale to a specific customer. If this is a new customer, follow the steps given to create a customer account. Enter notes you d like to put on customers receipt in the field below customer name. How do I transfer items from the Inventory? Mouse over the New tab on the Dashboard. Click Transfer. Enter the name of the store you want to transfer to. When a new window pops up, find and select your customer by clicking on the Magnifying Glass on the far left. Enter the item code or scan it. Enter all the other necessary information. Press enter or click the blue down arrow button. If the payment is received select Yes, and if not, select No. Click Save, and your transfer will be completed. How do I close a repair without expense? Mouse over the List tab on the Dashboard. Click on Repair. Locate the customer or enter Customer Name, Phone Model, IMEI, etc in the search bar, and hit Enter. Once you have located the repair, click on Date/Time, Customer Name, Contact Number, or Phone name to open the record. Go to the Repair Status column and select Fixed. A small Repair expense window will appear with No Expense automatically highlighted. Enter cash or credit amount. Click on Select Item name and select Repair. Click Save, and Close to return to the Dashboard. Optional: If this is your regular customer and you wish to give this repair on credit, Click Pickup/Pay Later during Step 10. How do I edit a Transaction? From the Dashboard, click on Transactions menu located below the Smart Links. Select the Transaction you would like to edit. (Remember you can only edit transactions done that day and not bill payments.) Click on the magnifying glass icon located to the left of the Transaction. Click on the Pen/Pad icon located under Customer Name. You will be brought back to the Dashboard with the item located in the Register Module. From here Edit the Transaction as necessary. How do I open Cellsmart Calculator? Right Click anywhere on the screen. Select Calculator from the menu. How do I Close a Repair with item not fixed? Mouse over the List tab on the Dashboard. Select Repair. Select the Repair you would like to Close. Click the magnifying glass icon to the left of the chosen Repair. Check the Can t Fix It option beneath Repair status. Check the Return Not Fixed option and confirm to close the Repair. Click Close to return to the Dashboard. How do I Send a Promotion? Mouse over the New tab on the Dashboard. Select Promotion. Select the carriers from the carrier name list. (The total amount of the carriers added in the selected carrier should show in the bottom.) Type in your promotion message in the box on the right. Make sure you include your store name, your address, and your business phone

4 number in the promotion message because it will not be sent automatically. Only messages up to 160 characters can be sent in each promotion. The cost of sending the promotion is shown above the message. Click the Send Promotion once message is complete. This process will take a few seconds. After your promotion is sent, you will get a confirmation message. How do I complete a Bill Payment Transaction? Mouse over the Payment tab on the Dashboard. Select Bill Payment. Enter the Customer s Phone Number. Select the Carrier from the drop down menu. Enter the Customer s Name. Enter the Customer s Account Password (optional). Enter the Bill Amount. Select Sales Tax box if neccesary. Make sure Print Receipt box is checked if you require a receipt. Click Only Save No Payment to save the transaction. How do I Create a New Vendor? Mouse over the New tab on the Dashboard. Select Vendor. Enter Vendor information as necessary. Click Save to save the Vendor. How do I Update an Existing Vendor? Mouse over the List tab on the Dashboard. Select Vendor. Select a Vendor by clicking on the Magnifying Glass located to the left of the Vendor name. Update the Vendor information as necessary. Click Save to update the Vendor. Click Close to return to the Dashboard. How do I Create a New Payee? Mouse over the New tab on the Dashboard. Select Payee. Enter Payee information as necessary. Click Save to Create a New Payee. How do I put a Payment on Hold? Mouse over the Bill payment on the Dashboard. Click the Red button next to the Bill Payment button. Find and select the payment you want to put on hold. Click the Hourglass icon located next to the Magniyfying Glass icon. Confirm on the next window and your payment will be on hold. How do I create a simple transaction? From the Dashboard, type within the red bar, the item code, scan a barcode or enter the IMEI of the item you want to sell. Press enter. Find and select your product, by clicking on the Shopping Cart icon. Select the quantity of the item and adjust the price if necessary. Press Enter or Click the Blue Down Arrow button to bring the item into the Register. If the item is a phone select the type of sale (i.e. New activation), then add or remove tax from the item. Enter any additonal information about the sale or customers information in the descripton box located on the lower left corner (optional). Click the Check Out button. If the item(s) are being paid with cash then enter the amount that was given. If card is used then zero the cash. Type in the card amount, and select what type of card was used

5 (Credit or Debit). If the purchase was based on a trade, type the trade in value. If progressive was used then check it and enter the name of the customer, phone number, and the amount approved then the lease number. Select Save. If you used progressive, it will bring you back on the cash tender window. From there hit Save, and your purchase is completed. How do I Update Existing Payee Information? Mouse over the List tab in the Dashboard. Click Payee. Find and select your payee by clicking on the name. Edit the necessary information. Click Save to edit Payee information. Click Close to return to the Dashboard. How do I create a Layaway? Mouse over the New tab on the Dashboard. Select Layaway. Enter the Item Code. Find and select your item by clicking on the shopping cart icon. Edit the necessary information (e.g Quantity, Amount, Cost) Press Enter or Click the Blue Arrow Down Button. The item will come down. You can enter any note or reminder in the note box. Enter the Customer Name and Phone Number. Choose your receipt type. (Statement or Regular receipt) The total amount will show. Enter the starting amount. (Which is the amount that the customer gave you the first time). When you are done click Check Out to open the checkout window. Enter the necessary information. Click Save to create a layaway. How do I make a Refund? Mouse over the New tab on the Dashboard. Select Refund. Enter the Transaction ID located on the receipt. Check off the check box. The amount will show. Enter the Customer Name and Phone Number. Click the Refund or Exchange button and therefund will be completed. How do I Delete an Existing Expense? Mouse over List tab on the Dashboard. Select Expenses. Find and Select your expense by clicking on the Blue Bin icon on. Confirm to delete the Expense. How do I Purchase an International Calling Card? Mouse over New tab on the Dashboard. Select Intl Card. Select the Carrier and enter the amount. Select Pay From Previous if another paying method is set or Pay From Reigster. How do I Create Store Credit? Mouse over the New tab on the Dashboard. Select Store Credit. Enter Customer Name and Phone Number. Add a note if neccesary. Enter the Credit Amount. Click Save to create Store Credit. How do I Delete Store Credit?

6 Mouse over the List tab on the Dashboard. Select Store Credit.. Click on the Blue Bin next to the Slected store to delete the Store Credit. Confirm and the Store Credit will be deleted. How do I Add a Task? Click the My Task button on the right side of the Dashboard. Select your Representative from the Dropdown menu. Click the Red Recycle Bin next to the desired task to be deleted. Confirm to Delete the Task. How do I Delete a Task? From the Dashbooard go to the My task button on the right hand side. Select your rep by clicking on the arrow down button. Find and select your task by clicking on the red recycle bin icon on the right side. It will ask you if you are sure, click yes, and your task will be deleted. How do I check the Software Renewal Statement? Click on the Battery Icon located on the top right of the Dashboard. Click on Cellsmart Renewal to view the statement. How do I Check the Promotion Statement? Click on the Battery Icon located on the top right of the Dashboard. Click on Promotion Usages to view the statement. How do I Check the Current Batch Profit & Loss? Click the Light Button under Daily Target on the Dashboard to show the Current Batch Profit & Loss. (The Light can be Red, Yellow, or Green) How do I Check the Rep of the Month? Click on the Rep of the Month located under the "Smart Rep" Section on the Dashboard to bring up a report. How do I Check an Employee Report? Click on User located under the Activations ribbon on the Dashboard to bring up a report for the Employee. How do I Send a Payment Reminder?

7 Click on Payment Reminder located on the right side of the Dashboard. Create a Custom Payment Reminder Message to Send. Click the Send Now to send the Payment Reminder. How do I Add a Note? Click on the Yellow Notes icon located under the Activations Ribbon on the Dashboard. Click Add to create a note. Enter the Memo Label. Enter your note in the grey field. Click Save, Print, or , and your note will proceed accordingly. How do I Create a Report? Mouse over the Reports tab on the Dashboard. Select Reports. Find and Select a Report by Selecting a Category and Selecting a Report name. Click Create Report to generate a Report. How do I Update the Software? Click on the Refresh Icon located to the left of my task on the Dashboard. Click Yes to confirm and the software will update. How do I Create a New Category? Click on Settings from the Dashboard. Select Admin Tools. Click Review Category. Enter the category name. Click Create and the category will be created. How do I Review Deleted Transactions? Click the Deleted Items button located on the right of the Dashboard. Select a Tansaction Date from the Calendar to show all Transactions. How do I Create an Order Sheet? Mouse over the Reports tab on the Dashboard. Select Order Sheet. Select the Serialized Order Sheet tab. Search for and/or Select an Item. Enter the Quantity of the Item. Write a Memo if necessary. Click Print to print the order sheet or click Submit Order to send the order sheet to your address. Once you click submit order it wil send the order sheet to your and also show you the preview. Note: The will be sent to the address that is set in the software as the reporting address. How do I Create a New Coupon? Mouse over the New tab on the Dashboard. Select Coupons. Click New. Add an image by clicking on the Add Image button. Enter the neccesary information for the Coupon. Click Save to Create Coupon.

8 How do I Update or Add Billing Information (Credit Card)? Click on the Battery icon on the Dashboard. Click on the Add Card. Enter the Credit Card information and Click Submit to update the card information. How do I Edit a Coupon? Mouse over the New tab on the Dashboard. Select Coupons. Find and Select the Coupon. Edit any necessary information (e.g Label Coupon, Select Event, Add Barcode to Coupon, Description) Click Update to Save edits to the Coupon. How do I "pay later" during check out Before checking out from the main register, enter the customer's name in the customer name column located on the main dashboard. Once you have entered the customer name, proceed to checkout. When the checkout window pops up, clear the cash amount and enter the amount in the pay later column. Once you have entered the amount, click save and the receipt wiil print out How do I Add a New Customer? Mouse over the New tab on the Dashboard Click Customer. Enter the Customer Information. Click Save. How do I Add or Remove carriers from Bill Payment List? 6 Click on the Settings tab on the Dashboard. Click on Admin Tools. Click on Add or Remove Carrier From Bill Payment. Scroll through the carrier name list on the bottom. Once desired carrier name has been found click on the red recycle bin icon to delete. Click Close on top right to return to the Dashboard. How do I set Monthly Store Targets?

9 Click on the Settings tab on the Dashboard. Click on Settings. Click on the Target Tab. Locate the Monthly Targets Box. Fill out the Monthly Targets for Serialized, Accessories, Bill Payments, and/or Repairs as necessary. Press Save & Close when done to return to the Dashboard. How do I Change Addresses for Reports? Click on the Settings tab on the Dashboard. Click on the Settings. Under the Store Info tab locate the Report Addresses. Select the address that will be changed. Enter the new address. Click Save & Close. How do I set up Yellow Light and Green Light Settings? Click Settings from the Dashboard. Click on Settings Click on the Light Settings Tab. Enter expense name in the Expense Name box. (Example: rent). Enter amount in the Amount box. (Example: 1000). Select the amount of days a month the store is open. Then Press Save. Repeat steps 5 and 6 for all your major monthly fixed expenses (rent, electricity, salary, cable bill, etc). If you need to make a change or remove any expense already entered, click on the recycle bin to delete it and create it again. Under Green Light Setup, enter the amount of profit you would like to make each month. Click Save. Click Close to return to the Dashboard. How do I set up a Bonus Program? Click on Settings from the Dashboard. Click on Key Tag. In the Point Setup field, enter the Minimum Payment Amount and the number of payments needed to receive a gift. Click Save. Click Close to return to the Dashboard. Optional You can choose to activate the Bonus Program for all your customers by clicking on the Activate Bonus Program button, or you can deactivate the bonus program for all your customers by clicking on the Deactivate Bonus Program. How do I change the Store Name and DBA Name? Click on Settings from the Dashboard. Click on Settings. Enter the preferred Store Name into the field on top. Enter the preferred DBA name into the field under Store Name. Click Save & Close, and you are done. Optional The logo for the store can also be changed by clicking the Add or Change Logo button under the Store Info tab. How do I Print Repair Labels? Directions vary if you are using a Dymo Bar Code Label Writer or a regular thermal printer. For Dymo Label Writers click Settings from the Dashboard. Click on the Options tab and locate the Use Dymo 450 Turbo Printer For Barcodes option. If it is already checked, then uncheck it and check it again. Select the Dymo printer. (If there are no Dymo printers on the list then the driver for the printer was not properly installed. You must go back, properly install the driver and then continue.) Take a repair and make sure there is a green check on the right hand side of the repair window. Also make sure the customer receipt and item receipt are checked. After filling out all the needed information, Save the repair and you should see Regular Receipt and a Repair Label.

10 How do I Restock an Item? Click on Settings from the Dashboard. Select Admin Tools. Select Restock Item. Enter the IMEI, Item Name, and Cost Price as necessary. Select Restock. Click Close to return to the Dashboard. How do I set up Employee or Rep of the Month? Click on Settings from the Dashboard. Select Settings. Select the Target tab. Under the Rep of the Month section are options that determine Employee/Rep of the Month. Select as options as necessary by checking them off. Click the Save & Close button. The Employee or Rep that fulfills the criteria set will be selected and their name and possibly a picture will show up in the sales rep info. How do I Set up a Sales Alert? ClickClick on Settings on the Dashboard. Click on Sales Alert. Enter the Phone Number to which you want to send the Sales Alert. (You can also add another phone number optional). Select the Carrier. Up to three alerts can be set up, which can be turned On or Off at any time. Choose the timings for the Alerts. The maximum cash can be set here as well. The Yellow Light, Green Light, Store Open and the deleted transactions alert (optional) If you turn a Deleted Transaction on, you must enter an amount to receive your alerts. Click Save Changes to set up Sales Alert and return to the Dashboard. How do I change the Sales Tax Rate? Click on Settings from the Dashboard. Select Settings. Under Store Info tab locate the Sales Tax Rate field. Change the values as desired. Click Save & Close to save the changes. How do I Add a New Sales Rep? From the Dashboard click the Settings. Select Sales Rep. Select Add. Choose an Account Type from the dropdown menu located on the top. Enter Name and Password in the User Information box. Assign appropriate privileges by selecting the various tabs and changing options as neccesary. Click Save & Close to Add New Sales Rep. Click Close to return back to the Dashboard. How do I Activate and Deactivate an Employee? Click on Settings from the Dashboard. Select Sales Rep. Select the Sales Rep by clicking on the Magnifying Glass left of the name. Click the Toggle switch to Activate or Deactivate the Employee. Click Save & Close. Changes will take effect after logging out and logging back into Cellsmart POS.

11 How do I Link the Dymo 450 Turbo Printer to the software? Click on Settings from the Dashboard. Select Settings. Select the Options tab. Check the "Use Dymo 450 Turbo Printer for Barcodes" option. When the set printer window pops up, select your printer by clicking on the arrow down button on the right. Once selected, Click Save. Confirm on message pop up and printer will be linked. How do I Add a New Report Address? Click Settings from the Dashbboard. Select Settings. Select the Store Info tab. Enter an in the "Report Addresses" section Select Save & Close to add the reporting address. How do I Convert a Vendor to a Payee? Click Settings from the Dashboard. Select Admin tools. Click on Convert Vendor to Payee. Find the Vendor from the company name list. Click the arrow down button underneath the type. Click payee and close when finished. How do I set up Quick Tax? Click Settings from the Dashboard. Select Admin Tools. Click Quick Tax Setup. Turn on the tax of any item by moving the blue bar and bringing it underneath the tax. Click Save and the tax will setup. How do I change the Category Name of a product? Click on Settings from the Dashboard. Select Admin Tools. Click Review Category. Select the main category from the dopdown menu. Select a Category from the dropdown menu. Click on the blue refresh icon. Enter the new Category name. Click Save and the category name will be changed. How do I Delete a Category? Click on Settings from the Dashboard. Select Admin Tools. Click Review Category. Select the main category from the dopdown menu. Click on the Blue Recycle bin to delete a category. Confim and the category will be deleted. How do I turn off Auto License Renewal? Click on Settings from the Dashboard. Select Settings. Select the Options tab. Check the Turn Off Auto License Renewal option. Click Save & Close and the Auto License Renewal for the software will turn off. How do I open the Drawer with Print?

12 Click on Settings from the Dashboard. Select Settings. Select the Options tab. Check the Open Drawer With Print option. Click Save & Close. How do I Log Off after Every Transaction? Click on Settings from the Dashboard. Select Settings. Select the Options tab. Check the Log Off Every Transaction option. Click Save & Close. How do I Logoff after every bill payment? Click on Settings from the Dashboard. Select Settings. Select the Options tab. Check the Logoff After Every Bill Payment option. Click Save & Close. How do I change the number of Receipts printed? Click on Settings from the Dashboard. Select Settings. Select the Options tab. Change the number of receipt copies that print located on the bottom. Click Save & Close. How do I Change the Default Restocking Fee Rate? Click on Settings from the Dashboard. Select Settings. Select the Options tab. Change the Default Restocking Fee Rate located on the bottom. Click Save & Close. How do I Change the Receipt Print Type? Click on Settings from the Dashboard. Select Settings. Select the Options tab. Select your Print Type (e.g big or small) from the dropdown. Click Save & Close to save the changes. How do I Overwrite Tax? Click Settings from the Dashboard. Select Settings. Select the Options tab. Check the Overwrite tax option. Click Save & Close when you are done. How do I automatically Add Tax on every Payment? Click on Settings from the Dashboard. Select Settings. Select the Options tab. Check the Auto Tax on Every Payment to enable tax. Click Save & Close. How do I change the User Rights of a Sales Rep? Make sure the Admin is logged in when changing the rights of any sales rep. To sign in as Admin, click the Log Off

13 button on the lower right corner. Select Admin and Enter the Password to Log In. Click on Settings from the Dashboard. Click on the Sales Rep icon. Find and Select the user by clicking on the Magnifying Glass. Change desired options by clicking On or Off. More Options can be found by cycling through the tabs. Click Save & Close. Log Off the software for the changes to take place. How do I Change a Sales Rep Password? Click on Settings from the Dashboard. Click on Sales Rep. Find and Select the user by clicking on the magnifying glass. Enter the new password. Click Save & Close. Log off the software for the changes to take place. How do I change the Sales Rep Picture? Click on Settings from the Dashboard. Select Sales Rep. Find and Select the User by clicking on the Magnifying Glass. Click the Add Image button. Locate and Select the image. Click Open. Click Save & Close. Log off the software for the changes to take place. How do I change the Sales Rep Account Type? Click on the Settings. Select Sales Rep. Find and Select the user by clicking on the Magnifying Glass. Click on the Dropdown Menu to Change the Account Type. Select the desired Account Type. Click Save & Close. Log Off the software for the changes to take place. How do I change a Sales Rep User Name? Click Settings from the Dashboard. Select Sales Rep. Find and Select a User by clicking on the Magnifying Glass. In the User Information box, change the User Name. Click Save & Close. Log off the software for the changes to take place. 7 How do I create a New Expense? Mouse over the New tab on the Dashboard. Click on Expenses. Enter the Date, Payee Name, and Amount. Additional information can be added if necessary in the empty box. Click Pay From Register if you are going to pay from the current days register total. Or click Pay From Previous if you have a different paying method. Click Close to return to the Dashboard. How do I Add a New Expense in the Light Setup? Click on Settings from the Dashboard. Select Settings. Select the Light Settings tab. Enter the Expense Name and Amount. Click Save to Add the Expense to the Light Setup. Click Save & Close to return to the Dashboard. 8 How do I Buy a Used Item?

14 Mouse over the New tab on the Dashboard. Click on Used phone. Type the name of the item being bought, press Enter. Enter cost price, press Enter. Selling Price is auto-calculated. Make adjustments to Selling Price if necessary or press Enter again. Scan or enter IMEI/ Serial number of item being purchased (Item code will be generated automatically). Click on Pay from Register if the purchase was made from the day register or click Pay from previous if the purchase was made from another source. Optional Print Label - by default Print Label is active, if you do not want a label uncheck Print Label. Customer Information - Collect customer information from whom you are purchasing this item for future reference. To check the used item that you just added, mouse over List from the Dashboard. Click the Used Phone. You will see your used item there. 9