Information Management
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1 Information Management Best practices for high return on project investments Program and Project Management Earned Value Management Performance Measurement Program Assurance and Evaluation Business Process Improvement Security Policy and Compliance Communications/Outreach and Facilitation IT Optimization CMMI Level 3-assessed and ISO 9001:2008-registered 1
2 Information Management Examples of Our Work Energy and Environment Consulting Department of Energy (DOE) Energy Efficiency and Renewable Energy (EERE) Save Energy Now (SEN) Department of Energy (DOE) Energy Efficiency and Renewable Energy (EERE) Industrial Technologies Program (ITP) Tools Data Center Energy Profiler (DC PRO) PayItGreen Alliance Information Management Environmental Protection Agency (EPA) Information Technology Solutions Business Information Strategic Support (ITS- BISS) Department of Justice (DOJ) Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) Product Assurance National Labor Relations Board (NLRB) egov Portal Department of Energy (DOE) Enterprise CM (ECMS) (edocs) Department of Education (DoEd) Federal Student Aid (FSA) Post Implementation Review (PIRs) General Services Administration/Office of Management and Budget (GSA/OMB) Policy Assessment Utilization Solutions Development & Strategy Department of Energy (DOE) Environmental Management (EM) Department of Labor (DOL) Departmental E-Budgeting System (DEBS) Department of Commerce (DOC) National Oceanic and Atmospheric Association (NOAA) End to End Resource Management System (E2E) Department of Justice (DOJ) Victim Notification System (VNS) Department of Commerce (DOC) National Oceanic and Atmospheric Association (NOAA) Center for Operational Oceanographic Products and Services (CO-OPS) Department of Defense (DOD) Small Business Association (SBA) Business.gov Department of Health and Human Services (HHS) Center for Medicare and Medicaid Services (CMS) Portal Department of Defense (DOD) Defense Finance and Accounting Service (DFAS) Portal Center for Medicare and Medicaid Services (CMS) Recovery Audit Contractor (RAC) Data Warehouse (DW) Commonwealth of Virginia (COVA) VITA Performance Based Budgeting System Infrastructure United States Patent and Trademark Office (USPTO) Infrastructure, Design, Engineering, Architecture, and Integration (IDEAI) Nuclear Regulatory Commission (NRC) Emergency Response Data System (ERDS) 2
3 Environmental Protection Agency (EPA) Information Technology Solutions Business Information Strategic Support (ITS-BISS) Provide IT strategy and planning for implementing enterprise-wide initiatives. Provide program management support to several of EPA s critical information management programs, including Capital Planning and Investment Control (CPIC), Enterprise Architecture (EA), and IT Policy Management. Developed the ITS-BISS program plan, including refining/expanding existing objectives, developing support strategies, activities and measures. Mapped financial business processes, identifying opportunities to streamline and supporting the agency in its Financial Modernization System acquisition and planning. Assists the Agency with testing and evaluating control techniques and measures, assuring that the implementation of security policies and procedures is effective. Assists EPA in identifying the IT assets and business functions conducive to cost-savings and develops the business case to support consolidation of network assets. EPA s security program received an A+ score from OMB. EPA achieved a green rating from OMB. EPA s annual EA assessment to OMB showed a 26% self-assessment improvement (3.4 to 4.3 score). Identified 59% core data redundancies and aggregated systems with common mission alignment for EPA OW. PPC s decision-making support tool provides EPA executive-level visibility into 198 financial business processes/systems, helping EPA achieve cost efficiencies. 3
4 Department of Justice (DOJ) Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) Product Assurance Provide the essential products and services necessary to enhance overall service, quality and efficiency of IT services currently provided by ISD s personnel for ATF. Develop a methodology for establishing and managing systems in a programmatic fashion throughout the life cycle, and defining the role of program management, data quality management, configuration management, and IV&V. 4 Assisted ATF in redeveloping IT governance documentation so that quality assurance surveillance is measured and assessed. Developed risk-based IV&V test plans, and reports test results that detail defects, resolutions, and unresolved issues to system owners and ISD management. Conducted more than 314 data management reviews, ensuring that databases conform to ATF standards and set the environment for enterprise data integration. Conducted full-service IV&V engagements, evaluating project management and technical issues as part of a pilot program for the revised IT governance initiative. ATF now has standards that ensure the continuous improvement of IT systems quality and interoperability. ATF has a full-functioning quality management organization within ISD that assists with the development of policy, and independently validates and verifies that contractors comply with ATF policy in the development and delivery of IT solutions. ATF high-priority initiatives resulted in better visibility to project status, more stringent change control, more projects completed on schedule and within budget, more effective risk management, and better stakeholder communication.
5 National Labor Relations Board (NLRB) egov Portal Gathered and evaluated NLRB requirements and designed an integrated solution using PPC s proven portal and data deployment methodologies. Built entire user-interface based on industry and government best practices. Design and implement a new mission-critical web-based information portal to be deployed to the general public. Leverage portal technology so as to enable greater customer centricity and to increase transparency of government action. Users can now edit their case-participant data, monitor cases, and get accurate, comprehensive information about cases and participants. Enabled greater customer centricity. Increased transparency of government action. Allows NLRB to continue to focus on their main business activities rather than data quality concerns. Allows end users to identify, cleanse and merge their individual data, making certain that NLRB has accurate end user profiles. Secure site only delivers data to users that they are authorized to see. 5
6 Department of Energy (DOE) Enterprise Configuration Management (ECMS) Selected and implemented industry leading software package, Documentum. Utilized proven methodology to design, develop, and deploy solutions for a variety of business problems. Leveraged previous solutions and shared infrastructure to accelerate deployment of document-centric applications. Provide an enterprise level infrastructure to support document management, records management and workflow. Provide a replacement for a legacy correspondence management application using enterprise infrastructure. Multiple Program Offices have automated their business processes using edocs infrastructure. New applications can be rapidly deployed using shared resources. Responsiveness and efficiency of several programs have been greatly enhanced. 6
7 Department of Education (DoEd) Federal Student Aid (FSA) Post Implementation Review (PIRs) Examined the differences between estimated and actual investment costs and benefits (ROI). Provided recommendations to be used as the basis for improvements in the investment management process and for process maturation and improvement. Evaluate the implementation of a program or IT projects against the expected costs and benefits to ensure that resources are invested and managed effectively. Impacted larger business areas, including improving the acquisition of IT support services through clear performance measures for contractors. FSA has been able to use the PIR reports as evidence in response to external stakeholder inquiries such as the Inspector General or GAO. PPC s PIR assessment provided such value that the system sponsor chose to integrate PIR scores with the annual performance evaluation process for his employees. 7
8 General Services Administration/ Office of Management and Budget (GSA/OMB) Policy Assessment Utilization Used a standards-based process for conducting performance assessments that emphasizes quality. Used efficient and effective sampling methodologies that were configured for each assessment. Called upon IT Policy Area experts when their policy area was assessed. Assess the implementation of IT policies and the associated challenges agencies are experiencing. A comprehensive list of findings and conclusions with actionable recommendations that helped system owners improve their projects. Government ability to understand where agencies are in terms of policy maturity and compliance. Assurance that assessments are performed credibly and will withstand a high degree of scrutiny. 8
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