SOMERSET PARTNERSHIP NHS FOUNDATION TRUST ANNUAL REVIEW OF SAFER STAFING. Report to the Trust Board 26 May Head of General Nursing.

Size: px
Start display at page:

Download "SOMERSET PARTNERSHIP NHS FOUNDATION TRUST ANNUAL REVIEW OF SAFER STAFING. Report to the Trust Board 26 May 2015. Head of General Nursing."

Transcription

1 SOMERSET PARTNERSHIP NHS FOUNDATION TRUST ANNUAL REVIEW OF SAFER STAFING Report to the Trust Board 26 May 2015 Sponsoring Director: Author: Director of Nursing and Patient Safety. Director of Nursing and Patient Safety. Head of General Nursing. Head of Mental Health Nursing. Purpose of the report: Report of the progress in implementing the recommended inpatient staffing since May Approval of revised ward establishments Key Issues and Recommendations: Following the report into the failings of the Mid Staffordshire NHS Foundation Trust, the Government issued new requirements for all Trusts in relation to the staffing levels on each of their inpatient wards; The Director of Nursing is required to recommend staffing levels for each shift on every ward, and the Board is required to review and approve the recommended staffing establishment for all wards each year On May the Trust Board approved new staffing establishments for each ward in line with national guidance together with additional investment to support the recruitment of additional nurses and health care assistants. The Trust has made significant progress in achieving the recommended staffing levels in the last twelve months. Recruitment to vacancies remains the biggest challenge to achieving this. Since January this year all ward establishments have been reviewed using Hurst s Professional Judgement Tool which has been approved by the National Quality Board. May 2015 Public Board - 1 -

2 It is recommended that the staffing establishment on Rydon Ward is strengthened to reflect the increased dependency and acuity of patients following the change of function to become an adult assessment and triage ward. It is recommended that the ward leadership in community hospitals is further strengthened to develop Band 6 Junior Ward Sister roles in four of the larger wards. It is recommended that the ward leadership structure for Pyrland Ward is confirmed and funded. It is recommended that the Trust board reaffirms its commitment to the programme to increase the supervisory status of ward sisters and to ultimately achieve 100% supervisory status for all Band 7 Ward Sisters. Actions required by the Board The Trust Board is asked to approve the recommended staffing establishments for each ward. May 2015 Public Board - 2 -

3 SOMERSET PARTNERSHIP NHS FOUNDATION TRUST ANNUAL REVIEW OF STAFFING ESTABLISHMENTS 2015 TIME TO TALK, TIME TO LISTEN, TIME TO CARE 1. PURPOSE 1.1 The purpose of this report is to update the Trust Board on progress being made with regard to meeting the national standards for safer staffing on all of our inpatient wards and to recommend the ward establishments for each ward for 2015/ BACKGROUND 2.1 In November 2013, NHS England published: How to ensure the right people, with the right skills, are in the right place at the right time - A guide to nursing, midwifery and care staffing capacity and capability (NQB Guidance). In this guide, endorsed by the National Quality Board (NQB), they set out the expectations of commissioners and providers to optimise nursing, midwifery and care staffing capacity and capability so that they can deliver high quality care and the best possible outcomes for their patients. 2.2 The NQB guidance was designed to assist providers in fulfilling the commitments made in Hard Truths the Journey to Putting Patients First, with regard to publishing nurse, midwife and care staffing levels and undertaking in-depth reviews of staffing establishments every six months using evidence based tools. NHS England confirmed that they expected all organisations to be meeting these expectations currently, or taking active steps to ensure they do so in the very near future. 2.3 The NQB guidance also indicated a clear expectation that commissioners in their engagement with providers should be assuring themselves that they have sufficient nursing, midwifery and care staffing capacity and capability to meet the outcomes and quality standards they require and use appropriate commissioning and contractual levers to bring about improvements. 2.4 On 27 May 2014, Somerset Partnership Foundation Trust board received and approved the ward establishment for each of the community hospitals and mental health wards and agreed additional investment to support the recruitment of additional registered nurses and health care assistants. The Trust has subsequently published the monthly performance for each ward for both recommended staffing levels and actual - on the public website, and regularly considers May 2015 Public Board - 3 -

4 trends, reasons for any gaps and actions taken to address these at the public Trust board meeting 2.5 In October 2014 a six monthly review was undertaken with minor amendments to the staffing establishments approved. 2.6 All NHS organisations are now publishing ward level staffing information, at Trust level and on NHS Choices; in 2014 the National Institute for Health and Care Excellence (NICE) published a guideline to support safe staffing for nursing in adult in-patient wards in acute hospitals and endorsed the first nurse staffing tool. NICE has since also launched a national consultation on safe staffing guidance in maternity settings, and further consultations will follow for mental health inpatient settings this summer. 3. RATING TRUSTS FOR SAFER STAFFING PERFORMANCE 3.1 At the beginning of 2015 NHS England confirmed their intention to publish nursing safer staffing indicators, which will provide an overall RAG rating for each Trust. These indicators will support the patient safety information already published on NHS Choices and provide comparable information for Trusts to use and for patients and service users to enable them to make an informed choice of care provider. It will also be used by the regulatory bodies as part of their Trust assurance process. 4. SAFER STAFFING INDICATORS 4.1 This data is taken from a range of published workforce information, already available and currently used for workforce planning, assurance and intelligent monitoring. NHS England is working with the Health and Social Care Information Centre (HSCIC) and the NHS ESR Central Team to use existing information to minimise the burden of reporting. 4.2 The indicators that make up the initial composite measure include: staff sickness rate, taken from the ESR (published by HSCIC); the proportion of mandatory training completed, taken from the National staff survey measure; completion of a Performance Development Review (PDR) in the last 12 months, taken from the National staff survey measure; May 2015 Public Board - 4 -

5 staff views on staffing, taken from the National staff survey measure; and patient views on staffing, taken from the National patient survey measure. 4.3 The first national rating was issued in March 2015 and the Trust was rated as within the expected range. 5. SAFER STAFFING CONTACT TIME 5.1 Staffing levels impact upon the ability of nursing and midwifery staff to provide high quality care (NHS England 2015). The focus on delivering safe staffing has been in response to reports that suggest nurses and midwives are not visible enough and are often too busy with administrative tasks to deliver direct care to patients. NICE guidelines recommend monitoring and action to ensure patients are receiving the nursing care and contact time they need with the emphasis on safe patient care, not the number of available staff. 5.2 It is acknowledged that safe staffing is much more than just looking at the number of staff on wards. The measurement and understanding of care contact time can be used to drive local improvement, support the determinant of a robust nursing establishments and the effective deployment of staff. The appropriate balance of nursing activities will vary according to the specialty of a ward or unit, the dependency and acuity of its patients, as well as other factors. 5.3 It is important to note that whilst a significant element of nursing staff time should be spent providing direct care, such as patient medications and clinical interventions, this needs to be balanced with indirect patient care. For example, attendance at multi-disciplinary ward rounds or liaising with families to plan discharge, as well as other activities, such as supporting and mentoring students and newly qualified nurses, supervision, audits, appraisals and training - all of which are critical components in the delivery of safe care. 5.4 NHS England published the Care Contact Time Guide in November 2014 and recommended that Trusts should check their patient contact time using a consistent methodology to assess any changes in contact time and consider any impact this may have on patient care by the summer of This will be built into regulatory and commissioning pathways for assurance that it has been completed. 5.5 The Trust has completed initial pilots of models to measure contact time in both mental health and community hospital wards using the Productive Series Releasing Time to Care Toolkit. We plan to complete the initial baseline review by August This will then be May 2015 Public Board - 5 -

6 shared with the Trust board with a view to informing the October review of the staffing establishments. 5.6 The data collected on a ward by ward basis will be considered alongside other indicators to include planned versus actual staff numbers, Friends and Family Test (patient and staff) and other key quality and patient safety indicators and will form part of the ward dashboard. 5.7 Temperature checks of contact time can be undertaken using a consistent methodology to assess any changes in contact time and consider any impact this may have on patient care. It is proposed that they will be undertaken in the following circumstances - where quality indicators are falling, if the care model is changed, if there is a change in skill mix, or introduction of new technology. 6. NATIONAL WORKFORCE POSITION 6.1 Nationally the nursing workforce is fragile with safer staffing requirements leading to a national drive to recruit to additional ward based roles at a time when Trusts were trying to deliver cost efficiency savings. Excluding Health Visitors and School Nurses full time positions nationally have only increased by 1,470 but with a national headcount reduction of 1,845 nurses- this means fewer nurses carrying out more care for a record number of patients (HSCIC data). 6.2 Nationally 45% of the nursing workforce is over the age of 45 years with the profile for mental health nurses even more worrying with 32.3% of the mental health workforce (nationally) above the age of 50 years in comparison to 28.7% in other settings. 6.3 Correspondingly the number of nurse training places fell by 2,210 between 2010 and Whilst the number of student nurse training places is improving, last year the number of places at 21,205 was still below the 2009 level. There continues to be a year on year increase in the number of nurses applying for nurse training with 30,000 potential nurses turned away from universities because of a lack of training places (Frontline First 2015). 6.4 The Trust is actively engaged with programmes to support return to practice students but the numbers are low. There is also hope that a new widening access programme for higher level health care assistants may lead to more of our unregistered staff being able to access a shorter degree programme in the future. May 2015 Public Board - 6 -

7 7. DEVELOPING RECOMMENDED STAFFING LEVELS FOR EACH WARD 7.1 Both mental health and community hospital ward teams utilised an adapted model of the Dr Keith Hurst s Professional Judgement Tools (2002) which was one of the key models for community and mental health wards identified in the National Quality Board paper. 7.2 These local reviews were then considered against the national recommendations Royal College of Nursing Guidance on Safe Nurse Staffing Levels in the UK (2010) and Safe Staffing for Older People s Wards (2012). Individual ward bespoke establishments were agreed for each of the wards and shared with Somerset Clinical Commissioning Group. 7.3 Approval of the funded establishments by the Trust board in May 2014 to support the recommended staffing levels included the adoption of the following key principles in order that care is not compromised - the threshold for registered nurses to patients should not drop below one nurse to seven patients during the day and one to ten at night. (1:6 for stroke patients); the ratio of registered to unregistered staff should be 50:50 as a minimum; a move to a standard 7.5 hour and 6 hour day shift and the ceasing of all 12 hour day shifts; any increase/decrease in the individual acuity and dependency of patients could include amendments to the staffing levels on a shift by shift basis as required; additional weighting would be adopted where the ward design limited visibility; standardisation of ward sister/charge nurse supervisory hours and a commitment to increase these in 2015; enough staff would be employed to cover the headroom for training, annual leave and sickness. For community hospital wards this would be 22%, and for mental health wards 23% to recognise the additional training requirements. 7.4 These principles were reaffirmed by the Trust board at the six monthly review in October 2014.Progress to date: May 2015 Public Board - 7 -

8 all wards moved to the new recommended staffing levels for each shift from Monday 9 June 2014; E rostering has been rolled out to all community hospital wards having already been in place in mental health wards; all wards have now adopted the Trust shift pattern with twelve hour shifts ceasing apart from staff on formal flexible working agreements; temporary staffing has been reviewed with agreement to recruit a Nurse Bank Manager and to fund mandatory training for all bank staff; a review of recruitment branding was completed and the development of a Trust recruitment video completed; enhanced pay schemes were successfully utilised for key wards to support winter pressures; an enhanced preceptorship programme for newly qualified staff has been implemented % 95.0% Progress to date is detailed in the table below -: Somerset Partnership NHS Foundation Trust Safer Staffing Compliance Rates Registered Nursing Total Between 1 June 2014 to 30 April 2015 Da Nig 90.0% 85.0% 80.0% 75.0% Jun-14 Jul-14 Aug-14 Sep-14 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Mar-15 Apr-15 May 2015 Public Board - 8 -

9 8. REVIEW OF ESTABLISHMENTS NOVEMBER AND RECOMMENDATIONS 8.1 In line with the previous reviews of the establishments, all wards have been reviewed using the Keith Hurst Professional Judgement Tool and clinical care indicators. This process has been led by the Heads of General Nursing and Mental Health Nursing working closely with ward sisters/ward managers from each ward and operational managers. From these, ward profiles have been developed and recommended actions. Key issues for consideration 8.2 Recruitment Recruitment to vacant registered nurse posts remains the key concern for ward staff. Specific challenges remain in South Somerset where there are a large number of hospitals - four community hospitals, one acute Trust (Yeovil District Hospital) with another just over the border in Dorset (Dorchester) within a small geographical area. Pyrland ward in Taunton also continues to struggle to recruit RMN s Additional investment in District Nursing and the re-opening of Wessex House has meant that a larger than expected number of staff have moved internally within Trust teams in the last year. This has caused additional staffing gaps in key areas such as Rydon and Holford wards and the community hospitals, which is being addressed Focussed recruitment schemes have significantly improved the staffing position in areas such as Frome and Williton which no longer have significant vacancies. Learning from this is being shared across the Trust. 8.3 Temporary Staffing The last six months has seen a significant increase in the use of agency staff specifically in Wincanton, West Mendip and Dene Barton hospitals where escalation beds have been opened. Wherever possible the challenges presented by using staff who are not Trust employees has been negated through the agreement of block contracts with nursing agencies. The additional burden on Trust staff to regularly provide local induction on a shift by shift basis, setting up RiO access and the provision of local information has put an additional strain on our own staff resources but now appears to be easing. May 2015 Public Board - 9 -

10 8.4 Ward leadership / Supervisory Status Senior nurses play a crucial role in the care and treatment of patients and are often called upon to make important and critical clinical judgements and decisions and support junior and less experienced staff. An absence of ward leadership and time to lead can often lead to delayed decision making and/or risk adverse behaviours by junior staff The importance of good ward leadership has been acknowledged for some time. In 2010 the national standard as detailed in the Guidance on Safe Nurse Staffing Levels in the UK ) was clear that ward sisters/ward managers should be 100% supervisory and not included in the shift roster. This recognises the value of good leadership and the measurable improvement in outcomes for patients and staff when this is in place In response to the Francis report the national document Hard Truths required all trusts to consider the role of the ward sister/charge nurse and have in place plans to move to full supervisory status. This allows the ward sister time to focus on leading her team, to be visible on the ward, to undertake teaching and observations of junior staff, time to meet relatives and to ensure that the clinical quality of the care being provided in as high as possible All wards sisters/charge nurses in community hospitals wards currently have two days as supernumerary and in mental health wards the majority have two days with some wards more. In May 2014 the Trust board agreed that consideration would be given to increase the number of supervisory days in May 2015 to a minimum of three days per week. Shortfalls in substantive staffing and increased use of temporary staff has been identified by ward sister/ managers as having a impact on their leadership role with less time for proactive discharge planning, family meetings, staff supervision and assessment of clinical competencies as they work more clinical shifts. Feedback following the week of Breaking the Cycle supported the view that focussed attention on non- patient facing time activity by ward sisters/managers will lead to improved performance and better patient outcomes The Trust is fully committed to ensuring that all ward sisters/charge nurses have dedicated time and are empowered to lead their wards and in the next year will prioritise actions to further increase supervisory time and to reach the optimal standard of 100% supervisory time for all Band 7 ward sisters. In the interim it is recognised that the ward sister/charge nurse role is significantly supported by Community Hospital Matrons and Ward managers. May 2015 Public Board

11 8.5 Job Titles Currently there is a difference in the job title of staff undertaking similar roles across the Mental Health Wards and Community Hospitals. This difference can and does cause significant confusion for staff and patients and undermines the integration agenda With Integration Phase 2 it would be timely to ensure that there is continuity of job title across inpatient wards within the organisation. It is recommended that the following titles and grades are adopted across the Mental Health Wards. Grade Current Job Title on MH Proposed Job Tile Wards Band 8 A Ward Manager Matron Band 7 Deputy Ward Manager Charge Nurse/Ward Sister Band 6 Clinical Lead Junior Charge Nurse/Junior Ward Sister /Clinical Lead 8.6 Community Hospital Wards Community hospital wards are reporting an increase in the complexity of patients being seen and patients often being transferred from the acute Trust earlier in the patient pathway. This has been specifically reported at Bridgwater and Dene Barton Hospitals where the medical care is provided by the acute trust. A lack of recognition by acute trusts that community hospital wards have minimal medical input in hours, and reduced access to medical support out of hours, has been raised as a concern by the majority of community hospitals although this is not coupled with an associated request for additional medical input There is a lack of career structure for community hospital ward sisters with a very small number of Band 6 junior ward sisters and lack of parity with mental health wards the majority of which have Band 6 clinical leads. Feedback from staff indicates that this is not helping with staff recruitment as there is a perceived lack of support on the wards, particularly for junior staff. In terms of retention, it has been identified that a small number of Band 5 staff nurses are leaving the Trust to gain junior ward sister roles in acute Trusts. It is proposed that for the larger wards (with beds in excess of 24 beds) a band 5 post is converted into a Band 6 junior ward sister/clinical lead post. Wards affected include South Petherton, Bridgwater, and Frome (already in place in West Mendip). All of these posts will be 100% clinical and report to a Ward Sister Band All community hospital wards report an increase in the number of patients with dementia plus other co-morbidities a number of whom require one to one supervision to maintain their safety. Ward sisters/managers raise concerns regarding the requirements of the May 2015 Public Board

12 Care Act and their capacity to undertake assessments and gain access to specialist mental health advice from the community mental health teams. Additional training has been made available as well as promoting access to specialist support and guidance Last year saw an increase in the number of patients reported as delayed discharges across community hospitals. As a result of this and ongoing winter pressures the Trust agreed to open a nurse led step down ward at Wincanton hospital to take patients who no longer had an ongoing need for inpatient care. The staffing establishment for this nurse led ward was developed specifically to reflect the reduced acuity and dependency of these patients. Ongoing - consideration should be given to cohorting groups of these patients in designated wards with a bespoke establishment in the future Access to rehabilitation staff in community hospitals remains a persistent issue with ILT staff being community based rather than being perceived to be part of the multidisciplinary team in the ward. Timely access and continuity of care by ILT teams has been identified as a cause for concern in a number of community hospitals There are no community hospital wards where the recommended staffing levels for registered nurses or health care assistants are deemed to be inadequate. All wards are using their professional judgement to increase their staffing levels by shift should the dependency/acuity of patients indicate that this is appropriate Where wards are consistently meeting the recommended staffing levels the outcomes for patients for patients appear to be improved and the staff satisfaction levels are reported to be higher. 8.7 Mental Health Wards In the last six months there has been a review of the local management arrangements for Holford and Rydon Wards 1 & 2, all three wards now being managed by one overarching Band 8A with a Band 7 on each of the three wards Where patients are on level 3 and 4 observations staffing continues to be altered accordingly following a full risk assessment. In exceptional circumstances when there may be a patient on 2:1 (or above) observation, additional staff are likely to be required and the nurse in charge will risk assess and amend the staffing levels accordingly; In the last year Rydon wards 1 and 2 have moved to become an acute admission and triage ward for adult patients leading to an increase in the number of acutely unwell patients in the ward. As a result it is May 2015 Public Board

13 recommended that the ward establishment and skill mix is strengthened The provision of staff for the running of the ECT suite on the Rydon Ward site is not included in the safer staffing figures; for those patients receiving ECT who require a two nurse escort from their host ward which cannot be absorbed into the above numbers, a risk assessment at shift level may lead to a requirement for additional staff. This continues to be managed locally and does not affect the core ward establishments Pyrland ward (1 and 2) continues to have acting arrangements for the Band 7 and 6 roles with a Band 8a providing senior level management. It is recommended that the ward leadership structure is finalised and substantively recruited to. It is recommended that Ward 1 is managed on a day to day basis by a Band 7 (increase of 0.3) supported by a Band 6 (increase of 0.4), Ward 2 is managed by a Band 6 (no change) supported by the Band 8a (no change) Wessex House has re-opened since the first review of ward establishments in May It opened with 4 beds in October 2014, increasing to 10 beds before finally working at 12 beds once all posts are recruited. The ward establishments have been agreed with NHS England as the commissioner and are detailed in the appendix The Trust continues to benchmark the staffing levels of mental health wards in anticipation of the new NICE guidance for mental health wards. Specific work to benchmark Holford Ward (PICU) against other similar wards is underway. In the interim, the shift leader continues to use their professional judgement and will increase the staffing levels should the acuity of patients indicate that extra staff are required There are no mental health wards apart from Rydon Ward where the recommended staffing levels for registered nurses or health care assistants are deemed to be inadequate. All wards are using their professional judgement to increase their staffing levels by shift should the dependency/acuity of patients indicate that this is appropriate Where wards are consistently meeting the recommended staffing levels the outcomes for patients for patients appear to be improved and the staff satisfaction levels are reported to be higher 8.8 Mental Health Wards In the last six months there has been a review of the local management arrangements for Holford and Rydon Wards 1 & 2, all three wards now being managed by one overarching Band 8A with a Band 7 on each of the three wards. May 2015 Public Board

14 8.8.2 Where patients are on level 3 and 4 observations staffing continues to be altered accordingly following a full risk assessment. In exceptional circumstances when there may be a patient on 2:1 (or above) observation, additional staff are likely to be required and the nurse in charge will risk assess and amend the staffing levels accordingly; In the last year Rydon wards 1 and 2 have moved to become an acute admission and triage ward for adult patients leading to an increase in the number of acutely unwell patients in the ward. As a result it is recommended that the ward establishment and skill mix is strengthened The provision of staff for the running of the ECT suite on the Rydon Ward site is not included in the safer staffing figures; for those patients receiving ECT who require a two nurse escort from their host ward which cannot be absorbed into the above numbers, a risk assessment at shift level may lead to a requirement for additional staff. This continues to be managed locally and does not affect the core ward establishments Pyrland ward (1 and 2) continues to have acting arrangements for the Band 7 and 6 roles with a Band 8a providing senior level management. It is recommended that the ward leadership structure is finalised and substantively recruited to. It is recommended that Ward 1 is managed on a day to day basis by a Band 7 (increase of 0.3) supported by a Band 6 (increase of 0.4), Ward 2 is managed by a Band 6 (no change) supported by the Band 8a (no change) Wessex House has re-opened since the first review of ward establishments in May It opened with 4 beds in October 2014, increasing to 10 beds before finally working at 12 beds once all posts are recruited. The ward establishments have been agreed with NHS England as the commissioner and are detailed in the appendix The Trust continues to benchmark the staffing levels of mental health wards in anticipation of the new NICE guidance for mental health wards. Specific work to benchmark Holford Ward (PICU) against other similar wards is underway. In the interim, the shift leader continues to use their professional judgement and will increase the staffing levels should the acuity of patients indicate that extra staff are required There are no mental health wards apart from Rydon Ward where the recommended staffing levels for registered nurses or health care assistants are deemed to be inadequate. All wards are using their professional judgement to increase their staffing levels by shift should the dependency/acuity of patients indicate that this is appropriate. May 2015 Public Board

15 8.8.9 Where wards are consistently meeting the recommended staffing levels the outcomes for patients for patients appear to be improved and the staff satisfaction levels are reported to be higher. 8.9 Summary of Recommendations RN to patient core level May 2014 Should not drop below 1:7 November 2014 No change May 2015 No change Skill Mix Ratio 50:50 No change No change Supervisory Hours for ward sisters 2 days per week with a commitment to reach 100% supervisory Headroom CH 22% MH 23% No change but under review with a view to increasing in 2015 No change Planned review of leadership roles at ward/matron level this year to fund and increase supervisory hours No change Staffing for 136 suites Rydon Ward Included in ward establishment for Rydon and Rowan wards No change - remains under review No change -remains under review Increase health care assistants by one per shift, for ward1and 2. Pyrland Ward Interim structure No change Confirm and fund ward leadership structure at Band 6 and 7. Band 6 junior sister roles in community hospitals No change No change Create 3 additional community hospital junior sister posts by uplifting registered nurse posts from Band 5 to 6 9. FUNDING REQUIRED 9.1 Rydon Ward 144,000 Pyrland management uplift 52,000 Junior Ward Sister uplift x3 26,000 May 2015 Public Board

16 10. SUMMARY 10.1 The Board are asked to approve the changes to Rydon ward and Pyrland ward establishments and the creation of three junior ward sister roles in community hospitals The revised ward establishments to reflect these changes are attached in appendix Three. The Board is asked to approve the ward establishments for each ward. DIRECTOR OF NURSING AND PATIENT SAFETY May 2015 Public Board

17 Community Hospitals Safer Staffing Establishment Review April 2015 May 2015 Public Board

18 Mental Health Wards Establishment Review April 2015 SAFER STAFFING REVIEW April 2015 POSITION MAY 2014 PROPOSAL MAY 2015 Beds EARLY 9-5 LATE TWILIGHT NIGHT Beds EARLY 9-5 LATE TWILIGHT NIGHT RMN HCA RMN / HCA RMN HCA RMN HCA RMN HCA RN HCA RMN / HCA RN HCA RMN HCA RN HCA Ash / / Holford / / Magnolia Pyrland Pyrland Rowan Rydon St Andrews Willow / / Wessex House / TOTAL BEDS May 2015 Public Board

19 Links to Strategic Themes: Identify to which of the Somerset Partnership NHS Foundation Trust strategic themes this report relates by including a cross behind the relevant theme(s) Quality and Safety X Innovation Viability and Growth Integration Service Delivery X Culture and People X Links to the Assurance Framework: Links to the NHS Constitution and Trust Values: Links to CQC Domains: Annual Objective Six Implementing a rolling review of inpatient nurse establishments to continuously improve the ratios of staffing levels on each ward by shift. Working together for X Compassion X patients Respect and dignity X Improving lives Commitment to quality of care X Everyone counts [Identify which of the CQC domains are covered by this report by including a cross behind the relevant domain(s)] X Is it safe? X Is it caring? X Is it well-led? X Is it effective? Is it responsive to people s needs? Legal or statutory implications/ requirements: How to ensure you have the right people with the right skills are in the right place at the right time A Guide to Nursing, Midwifery and Care Staffing Capacity and Capability. NHS England 2013 Public/Staff Involvement History: Previous Consideration: ward staff are actively involved in submitting daily shift performance data together with assessing the impact and risk of any shortfalls. the Trust Board approved the Safer Staffing Establishments at the May 2014 Trust board meeting. May 2015 Public Board

EXECUTIVE SUMMARY FRONT SHEET

EXECUTIVE SUMMARY FRONT SHEET EXECUTIVE SUMMARY FRONT SHEET Agenda Item: Meeting: Quality and Safety Forum Date: 09.07.2015 Title: Monthly Board Report- Publication of Nursing and Midwifery Staffing Levels June 2015 Exception Report

More information

Type of paper: Board Briefing Title of Paper: Board Briefing of Nursing and Midwifery Staffing Levels

Type of paper: Board Briefing Title of Paper: Board Briefing of Nursing and Midwifery Staffing Levels Type of paper: Board Briefing Title of Paper: Board Briefing of Nursing and Midwifery Staffing Levels Date of Briefing December 2015 (November 2015 data) This paper is for: Sponsor: Chief Nurse- Dame Eileen

More information

Nursing & Midwifery Establishment Review Six Monthly Report. Em Wilkinson-Brice, Deputy Chief Executive / Chief Nurse

Nursing & Midwifery Establishment Review Six Monthly Report. Em Wilkinson-Brice, Deputy Chief Executive / Chief Nurse Agenda item: 9.3, Public Board meeting Date: Title: Nursing & Midwifery Establishment Review Six Monthly Report Prepared by: Presented by: Bernadette George, Head of Safety, Risk & Patient Experience,

More information

National publication of inpatient nursing staffing

National publication of inpatient nursing staffing Report to: HPFT Board Date: 26 June 2014 Report by: Mary Mumvuri (Head of Nursing and Patient Safety) Subject: Nature of Report National publication of inpatient nursing staffing Open 1. Background This

More information

Nursing and Midwifery review January 2014

Nursing and Midwifery review January 2014 Presented for: Presented by: Strategic objective: Discussion Date: 28/01/14 Chris Wilkinson, Director of Care Quality and Chief Nurse Excellent Patient Care - Patient Safety Regulatory relevance: CQC Registration:

More information

Board of Directors Meeting December 2014. Director of Nursing Report

Board of Directors Meeting December 2014. Director of Nursing Report Board of Directors Meeting December 2014 Director of Nursing Report Monthly Report of Nurse Midwifery Staffing Levels 1 November 2014 30 November 2014 Executive Summary Purpose: To provide the board with

More information

SUMMARY REPORT Trust Board 29 November 2013

SUMMARY REPORT Trust Board 29 November 2013 SUMMARY REPORT Trust Board 29 November 2013 Subject Prepared by Approved by Presented by Nursing Establishment Report Workforce Development Manager and Deputy Director of Nursing Purpose The purpose of

More information

NURSING AND MIDWIFERY ESTABLISHMENTS REPORT (CORRECTED VERSION)

NURSING AND MIDWIFERY ESTABLISHMENTS REPORT (CORRECTED VERSION) AGENDA ITEM 8 TRUST BOARD MEETING 28 JNAUARY 2014 NURSING AND MIDWIFERY ESTABLISHMENTS REPORT (CORRECTED VERSION) EXECUTIVE SUMMARY The last report on this topic was presented to the Trust Board in December

More information

Safer Staffing Nursing and Midwifery Workforce Information January 2015 Report

Safer Staffing Nursing and Midwifery Workforce Information January 2015 Report Safer Staffing Nursing and Midwifery Workforce Information January 2015 Report 1. Purpose: The purpose of this report is to provide the Trust Board with an update on the status of nursing and midwifery

More information

CENTRAL MANCHESTER UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

CENTRAL MANCHESTER UNIVERSITY HOSPITALS NHS FOUNDATION TRUST CENTRAL MANCHESTER UNIVERSITY HOSPITALS NHS FOUNDATION TRUST Report of: Paper prepared by: Director of Patient Services/Chief Nurse Gill Heaton Director of Nursing (adults) Cheryl Lenney Date of paper:

More information

JOB DESCRIPTION. To contribute to the formulation, implementation and evaluation of the Nursing and Midwifery Strategy.

JOB DESCRIPTION. To contribute to the formulation, implementation and evaluation of the Nursing and Midwifery Strategy. JOB DESCRIPTION Job Title: Division: Reports to: Accountable to: Deputy Director of Nursing Nursing Division Director of Nursing & Midwifery Director of Nursing & Midwifery Key Relationships: Director

More information

Deirdre Fowler Director of Nursing, Midwifery and Quality. Debbie Stewart Lead nurse Nursing Workforce

Deirdre Fowler Director of Nursing, Midwifery and Quality. Debbie Stewart Lead nurse Nursing Workforce Report of: Responsible Officer Accountable Officer Author of Report: Deirdre Fowler Director of Nursing, Midwifery and Quality Debbie Stewart Lead nurse Nursing Workforce Subject/Title Background papers

More information

The Newcastle upon Tyne Hospitals NHS Foundation Trust. Nursing and Midwifery Staffing Strategy

The Newcastle upon Tyne Hospitals NHS Foundation Trust. Nursing and Midwifery Staffing Strategy The Newcastle upon Tyne Hospitals NHS Foundation Trust Nursing and Midwifery Staffing Strategy Incorporating Guidelines to Ensure Safe Nursing and Midwifery Staffing Levels within the Newcastle Upon Tyne

More information

Board of Directors Meeting

Board of Directors Meeting November 2014 Monthly Report of Nursing and Midwifery Staffing Levels October 2014 Status: A Paper for Information History: Eileen Sills CBE Chief Nurse and Director of Patient Experience October 2014

More information

Report for the Meeting of the Trust Board of Directors Held in Public. Date of Meeting: 17 December 2013

Report for the Meeting of the Trust Board of Directors Held in Public. Date of Meeting: 17 December 2013 Report for the Meeting of the Trust Board of Directors Held in Public Date of Meeting: 17 December Enclosure: 7a Title of Report Ward Nursing Team Assurance Report November Author Executive Lead Lesley

More information

Trust Board Meeting: Wednesday 14 May 2014 TB2014.53. Nursing and Midwifery - Safe staffing levels report for the month of March 2014

Trust Board Meeting: Wednesday 14 May 2014 TB2014.53. Nursing and Midwifery - Safe staffing levels report for the month of March 2014 Trust Board Meeting: Wednesday 14 May 2014 Title Nursing and Midwifery - Safe staffing levels report for the month of March 2014 Status For information History Trust Board Seminar 21 st October 2013 Trust

More information

A fresh start for the regulation of independent healthcare. Working together to change how we regulate independent healthcare

A fresh start for the regulation of independent healthcare. Working together to change how we regulate independent healthcare A fresh start for the regulation of independent healthcare Working together to change how we regulate independent healthcare The Care Quality Commission is the independent regulator of health and adult

More information

Report to: Trust Board Agenda item: 13 Date of Meeting: 25 April 2012

Report to: Trust Board Agenda item: 13 Date of Meeting: 25 April 2012 Report to: Trust Board Agenda item: 13 Date of Meeting: 25 April 2012 Title of Report: Status: Board Sponsor: Author: Appendices HR Quarterly Report For information Lynn Vaughan, Director of Human Resources

More information

Workforce report September 2015

Workforce report September 2015 Workforce report September 2015 Trust Board Meeting Item: 10 25 th November 2015 Enclosure: F Purpose of the Report: This report provides an update in respect of performance against agreed workforce targets

More information

SUMMARY REPORT 1.16.42 (7) TRUST BOARD 28 th April 2016

SUMMARY REPORT 1.16.42 (7) TRUST BOARD 28 th April 2016 SUMMARY REPORT 1.16.42 (7) TRUST BOARD 28 th April 2016 Subject 2015 Staff Opinion Survey Action Plan Prepared by Approved by Presented by Purpose Ruth Bardell, deputy Director Human Resources and Organisational

More information

Monthly Nurse Staffing Report - May. Trust Board June 2014

Monthly Nurse Staffing Report - May. Trust Board June 2014 Monthly Nurse Staffing Report - May SFT 3538 Trust Board June 2014 Background In November 2014 the National Quality Board (NQB) and the Chief Nursing Officer published guidance that set out the current

More information

Board of Directors. 28 January 2015

Board of Directors. 28 January 2015 Executive Summary Purpose: Board of Directors 28 January 2015 Briefing on the requirements for the Trust to comply with Hard Truths Commitments Regarding the Publishing of Staffing Data Director of Nursing

More information

Workshop materials Completed templates and forms

Workshop materials Completed templates and forms Workshop materials Completed templates and forms Contents The forms and templates attached are examples of how a nurse or midwife may record how they meet the requirements of revalidation. Mandatory forms

More information

Complaints Annual Report 2013/14

Complaints Annual Report 2013/14 Complaints Annual Report 2013/14 1. INTRODUCTION This is the complaints annual report for Hampshire Hospitals NHS Foundation Trust (HHFT) for the period 1 April 2013 to 31 March 2014. Hampshire Hospitals

More information

Review of compliance. Mid Staffordshire NHS Foundation Trust Stafford Hospital. West Midlands. Region:

Review of compliance. Mid Staffordshire NHS Foundation Trust Stafford Hospital. West Midlands. Region: Review of compliance Mid Staffordshire NHS Foundation Trust Stafford Hospital Region: Location address: Type of service: Regulated activities provided: Type of review: West Midlands Mid Staffordshire NHS

More information

Empowering Sisters/ Charge Nurses Programme Jackie Parsons Senior Manager - Nurse Education Cardiff and Vale UHB.

Empowering Sisters/ Charge Nurses Programme Jackie Parsons Senior Manager - Nurse Education Cardiff and Vale UHB. Empowering Sisters/ Charge Nurses Programme Jackie Parsons Senior Manager - Nurse Education Cardiff and Vale UHB. RCN International Education Conference June 2011 Session Aims Outline context and Free

More information

Introduction. Page 2 of 11

Introduction. Page 2 of 11 Page 1 of 11 Introduction It has been a year since The Walton Centre brought its recruitment function in-house and it was critical that the organisation took this step. This is a specialist organisation

More information

SOMERSET PARTNERSHIP NHS FOUNDATION TRUST RATIFED MINUTES OF THE AUDIT COMMITTEE MEETING HELD ON 15 OCTOBER 2014

SOMERSET PARTNERSHIP NHS FOUNDATION TRUST RATIFED MINUTES OF THE AUDIT COMMITTEE MEETING HELD ON 15 OCTOBER 2014 SOMERSET PARTNERSHIP NHS FOUNDATION TRUST RATIFED MINUTES OF THE AUDIT COMMITTEE MEETING HELD ON 15 OCTOBER 2014 Report to the Trust Board 24 March 2015 Sponsoring Director: Author: Purpose of the report:

More information

Community Pharmacy in 2016/17 and beyond - proposals Stakeholder briefing sessions

Community Pharmacy in 2016/17 and beyond - proposals Stakeholder briefing sessions Community Pharmacy in 2016/17 and beyond - proposals Stakeholder briefing sessions 1 CONTENTS Contents This presentation describes our vision for community pharmacy, and outlines proposals for achieving

More information

Registered Nurses and Health Care Support Workers. A summary of RCN policy positions

Registered Nurses and Health Care Support Workers. A summary of RCN policy positions Registered Nurses and Health Care Support Workers A summary of RCN policy positions 2 Registered Nurses and Health Care Support Workers - A summary of RCN policy positions Overview Overview This briefing

More information

STAFF SURVEY REPORT AND ACTION PLAN

STAFF SURVEY REPORT AND ACTION PLAN Affiliated Teaching Hospital BOARD OF DIRECTORS: 27 TH MAY 2016 AGENDA ITEM: 10.2 SUBJECT: STAFF SURVEY REPORT AND ACTION PLAN RESPONSIBLE DIRECTOR: Director of Human Resources & Organisational Development

More information

Compassion In Practice: A Summary of the Implementation Plans. are. is our business. Developing our culture of compassionate care

Compassion In Practice: A Summary of the Implementation Plans. are. is our business. Developing our culture of compassionate care Compassion In Practice: A Summary of the Implementation Plans Care Compassion Commitment are Competence Courage is our business Communication Developing our culture of compassionate care 1 Compassion in

More information

Human Resources Report 2014 and People Strategy

Human Resources Report 2014 and People Strategy 24 February 2015 Council 5 To consider Human Resources Report 2014 and People Strategy Issue 1 The annual report on Human Resources issues and a proposed People Strategy. Recommendations 2 Council is asked

More information

Does having an actual level below 100% mean a ward is unsafe?

Does having an actual level below 100% mean a ward is unsafe? NURSE AND MIDWIFERY STAFFING LEVELS FREQUENTLY ASKED QUESTIONS Does having an actual level below 100% mean a ward is unsafe? No. We would expect the actual staffing level to be close to the planned level

More information

NHS BLOOD AND TRANSPLANT MARCH 2009 RESPONDING EFFECTIVELY TO BLOOD DONOR FEEDBACK

NHS BLOOD AND TRANSPLANT MARCH 2009 RESPONDING EFFECTIVELY TO BLOOD DONOR FEEDBACK 09/26 NHS BLOOD AND TRANSPLANT MARCH 2009 RESPONDING EFFECTIVELY TO BLOOD DONOR FEEDBACK EXECUTIVE SUMMARY From April 2009 an NHS wide common approach to complaint handling comes in to effect. This provides

More information

Health Professions and Patient Safety. Health Professions and Patient Safety.

Health Professions and Patient Safety. Health Professions and Patient Safety. Title Open and Honest Care July 2015: Staffing Levels across Nursing and Midwifery inpatient settings. Meeting Executive Board Date 14 th September 2015 Executive Summary The purpose of this report is

More information

NICE Pathways bring together all NICE guidance, quality standards and other NICE information on a specific topic.

NICE Pathways bring together all NICE guidance, quality standards and other NICE information on a specific topic. Safe staffing for nursing in adult inpatient wards in acute hospitals overview bring together all NICE guidance, quality standards and other NICE information on a specific topic. are interactive and designed

More information

SOMERSET PARTNERSHIP NHS FOUNDATION TRUST FIT AND PROPER PERSON REQUIREMENTS COMPLIANCE REPORT. Report to the Trust Board - 22 September 2015

SOMERSET PARTNERSHIP NHS FOUNDATION TRUST FIT AND PROPER PERSON REQUIREMENTS COMPLIANCE REPORT. Report to the Trust Board - 22 September 2015 SOMERSET PARTNERSHIP NHS FOUNDATION TRUST FIT AND PROPER PERSON REQUIREMENTS COMPLIANCE REPORT Report to the Trust Board - 22 September 2015 Sponsoring Director: Author: Purpose of the report: Interim

More information

Liverpool Women s NHS Foundation Trust. Complaints Annual Report : 2013-14

Liverpool Women s NHS Foundation Trust. Complaints Annual Report : 2013-14 Liverpool Women s NHS Foundation Trust Complaints Annual Report : 203-4 Contents Summary... 3 Strategic Context... 4 Complaint Levels... 5 Location of Complaints... 6 Causes of Complaints... 8 Timeliness

More information

CENTRAL MANCHESTER UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

CENTRAL MANCHESTER UNIVERSITY HOSPITALS NHS FOUNDATION TRUST CENTRAL MANCHESTER UNIVERSITY HOSPITALS NHS FOUNDATION TRUST Agenda Item 9.1 Report of: Executive Director of Human & Corporate Resources Margot Johnson Paper prepared by: Head of Operational HR - Gill

More information

Working with you to make Highland the healthy place to be

Working with you to make Highland the healthy place to be Highland NHS Board 2 June 2009 Item 5.3 POLICY FRAMEWORK FOR LONG TERM CONDITIONS/ANTICIPATORY CARE Report by Alexa Pilch, LTC Programme Manager, on behalf of Dr Ian Bashford, Medical Director and Elaine

More information

www.gov.uk/monitor Price caps for agency staff: proposed rules and consultation

www.gov.uk/monitor Price caps for agency staff: proposed rules and consultation www.gov.uk/monitor Price caps for agency staff: proposed rules and consultation Contents Introduction... 3 1. Summary... 3 2. Scope... 6 3. When would the price caps apply and to which staff groups?...

More information

THE STATE OF HEALTH CARE AND ADULT SOCIAL CARE IN ENGLAND 2014/15

THE STATE OF HEALTH CARE AND ADULT SOCIAL CARE IN ENGLAND 2014/15 15 October 2015 THE STATE OF HEALTH CARE AND ADULT SOCIAL CARE IN ENGLAND 2014/15 This briefing summarises today s publication of the Care Quality Commission s annual State of Health and Adult Social Care

More information

Safe Staffing Escalation for In-Patient Areas Policy (Nursing & Midwifery)

Safe Staffing Escalation for In-Patient Areas Policy (Nursing & Midwifery) Safe Staffing Escalation for In-Patient Areas Policy (Nursing & Midwifery) This is a new procedural document, please read in full. Did you print this document yourself? The Trust discourages the retention

More information

Price caps for agency staff: rules. November 2015. www.gov.uk/monitor

Price caps for agency staff: rules. November 2015. www.gov.uk/monitor Price caps for agency staff: rules November 2015 www.gov.uk/monitor Contents 1. Introduction 3 2. Why price caps have been introduced and context 3 3. Organisations in scope 4 4. Staff groups in scope

More information

Steve Gregory, Director of Nursing and Operations

Steve Gregory, Director of Nursing and Operations SUMMARY REPORT Meeting Date: 20.11.14 Agenda Item: 8.3 Enclosure Number: 6 Meeting: Title: Author: Accountable Director: Other meetings presented to or previously agreed at: Trust Board OUR STAFF: ENSURING

More information

Quality with Compassion: the future of nursing education

Quality with Compassion: the future of nursing education Quality with Compassion: the future of nursing education Report of the Willis Commission 2012 Executive summary Introduction Nursing is a demanding yet rewarding profession that asks a lot of its workers.

More information

PURPOSE OF THE PAPER To provide the committee with an overview of the Director of Nursing portfolio during quarter 1 of 2015-2016

PURPOSE OF THE PAPER To provide the committee with an overview of the Director of Nursing portfolio during quarter 1 of 2015-2016 ENC 10 Meeting Date 30 th July 2015 Title of Paper Lead Director Author Director of Nursing Quarterly Report Kathryn Halford, Director of Nursing Kathryn Halford, Director of Nursing PURPOSE OF THE PAPER

More information

Performance & Quality Management Strategy 2013-16

Performance & Quality Management Strategy 2013-16 Performance & Quality Management Strategy 2013-16 Document Information Board Library Reference Document Type Document Subject Original Document Author Scrutinised by Review Cycle Strategy Performance Management

More information

CHIEF NURSE / DIRECTOR OF CLINICAL GOVERNANCE

CHIEF NURSE / DIRECTOR OF CLINICAL GOVERNANCE www.gov.gg/jobs JOB POSTING CHIEF NURSE / DIRECTOR OF CLINICAL GOVERNANCE JOB TITLE Chief Nurse / Director of Clinical Governance SALARY Attractive Remuneration Package available with post TYPE Full Time

More information

CHESHIRE EAST COUNCIL. Cabinet

CHESHIRE EAST COUNCIL. Cabinet CHESHIRE EAST COUNCIL Cabinet Date of Meeting: 8 th December 2015 Report of: Director of Adult Social Care and Independent Living Brenda Smith Subject/Title: The Quality Assurance of Care Services in Adult

More information

Staff Survey Results and Action Plan Report for the AWP NHS Trust Board Meeting Date: Serial: 27 April 2012

Staff Survey Results and Action Plan Report for the AWP NHS Trust Board Meeting Date: Serial: 27 April 2012 App B Staff Survey Results and Action Plan Report for the AWP NHS Trust Board Meeting Date: Meeting Time: Agenda Item: Serial: 27 April 2012 10:00 10 12.0110 This Report is presented by the Executive Director

More information

Putting the patient first: issues for HR from the Francis report

Putting the patient first: issues for HR from the Francis report February 2013 Discussion paper 7 Putting the patient first: issues for HR from the Francis report This discussion paper has been designed to help inform and shape the format of our forthcoming listening

More information

Delivering High Quality Compassionate Care

Delivering High Quality Compassionate Care Strategy 2015-17 Nursing Delivering High Quality Compassionate Care 1 Foreword Lincolnshire Partnership NHS Foundation Trust (LPFT) is the main provider of NHS mental health and wellbeing services in Lincolnshire,

More information

Position statement on the education and training of health care assistants (HCAs)

Position statement on the education and training of health care assistants (HCAs) Position statement on the education and training of 1 of health care care assistants (HCAs) Introduction This document provides commissioners, education providers and employers with guidance on best practice

More information

Recruitment and retention strategy Safeguarding and Social Care Division. What is the recruitment and retention strategy? 2. How was it developed?

Recruitment and retention strategy Safeguarding and Social Care Division. What is the recruitment and retention strategy? 2. How was it developed? Contents What is the recruitment and retention strategy? 2 How was it developed? 2 Newcastle story where were we? 2 Newcastle story where are we now? 3 Grow your own scheme 4 Progression 4 NQSW support

More information

Report to Trust Board 29.11.12. Executive summary

Report to Trust Board 29.11.12. Executive summary Report to Trust Board 29.11.12 Title Sponsoring Executive Director Author(s) Purpose Previously considered by Transforming our Booking and Scheduling Systems Steve Peak - Director of Transformation Steve

More information

Summary of findings. The five questions we ask about hospitals and what we found. We always ask the following five questions of services.

Summary of findings. The five questions we ask about hospitals and what we found. We always ask the following five questions of services. Barts Health NHS Trust Mile End Hospital Quality report Bancroft Road London E1 4DG Telephone: 020 8880 6493 www.bartshealth.nhs.uk Date of inspection visit: 7 November 2013 Date of publication: January

More information

4. Proposed changes to Mental Health Nursing Pre-Registration Nursing

4. Proposed changes to Mental Health Nursing Pre-Registration Nursing Developments in nurse education in England Summary BSMHFT employs 1319 registered nurses and 641 health care assistants 53% of the total workforce. BSMHFT works in partnership with Birmingham City University

More information

Job Description. The post holder is required to be registered with the Nursing and Midwifery Council.

Job Description. The post holder is required to be registered with the Nursing and Midwifery Council. Job Description JOB TITLE: Registered Nurse DIRECTORATE: Diagnostics and Clinical Support Interventional Radiology Theatres GRADE: Band 5 REPORTS TO: Sister/Charge Nurse ACCOUNTABLE TO: Matron JOB SUMMARY

More information

NATIONAL INSTITUTE FOR HEALTH AND CLINICAL EXCELLENCE CENTRE FOR CLINICAL PRACTICE QUALITY STANDARDS PROGRAMME

NATIONAL INSTITUTE FOR HEALTH AND CLINICAL EXCELLENCE CENTRE FOR CLINICAL PRACTICE QUALITY STANDARDS PROGRAMME NATIONAL INSTITUTE FOR HEALTH AND CLINICAL EXCELLENCE CENTRE FOR CLINICAL PRACTICE QUALITY STANDARDS PROGRAMME standard topic: Specialist neonatal care Output: standard advice to the Secretary of State

More information

Workforce Planning, Succession Planning and Capability Planning. 13

Workforce Planning, Succession Planning and Capability Planning. 13 Report title Agenda item Workforce Planning, Succession Planning and Capability Planning. 13 Meeting Human Resources, Health & Safety and Equalities Panel 13 November 2008 Date Report by Document Number

More information

MEETING OF TRUST BOARD EXECUTIVE SUMMARY AGENDA ITEM 4.2

MEETING OF TRUST BOARD EXECUTIVE SUMMARY AGENDA ITEM 4.2 MEETING OF TRUST BOARD EXECUTIVE SUMMARY TITLE & DATE: AGENDA ITEM 4.2 National NHS Staff Survey and Trust Staff Satisfaction Survey 2013 Action Plan 27 February 2014 This paper is for: Approval x Decision

More information

Safe Staffing Escalation for In-Patient Areas Policy (Nursing & Midwifery)

Safe Staffing Escalation for In-Patient Areas Policy (Nursing & Midwifery) Safe Staffing Escalation for In-Patient Areas Policy (Nursing & Midwifery) This procedural document supersedes: PAT/PS 18 v.1 Safe Staffing Escalation for In-Patient Areas Policy (Nursing and Midwifery)

More information

Governing Body 13 November 2013

Governing Body 13 November 2013 Paper 07 Governing Body 13 November 2013 Overview of complaints and handling processes Paper Author Lead Executive FOI status Michaela Maloney, Interim Head of Communication and Engagement Brendan Ward,

More information

SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST EXECUTIVE SUMMARY REPORT TO THE TRUST HEALTHCARE GOVERNANCE COMMITTEE

SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST EXECUTIVE SUMMARY REPORT TO THE TRUST HEALTHCARE GOVERNANCE COMMITTEE SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST EXECUTIVE SUMMARY REPORT TO THE TRUST HEALTHCARE GOVERNANCE COMMITTEE I TO BE HELD ON MONDAY 26 NOVEMBER 2012 Subject: Supporting Director: Author: Status

More information

Monthly report of Nurse and Midwifery Staffing Levels May 2014. Kathryn Halford, Director of Nursing

Monthly report of Nurse and Midwifery Staffing Levels May 2014. Kathryn Halford, Director of Nursing ENC 7 Meeting Trust Board Date 2 nd July 2014 Title of Paper Lead Director Author Monthly report of Nurse and Midwifery Staffing Levels May 2014 Kathryn Halford, Director of Nursing Kathryn Halford, Director

More information

Adult Ward Nursing Establishment review

Adult Ward Nursing Establishment review Adult Ward Nursing Establishment review using the Safer Nursing care tool (Hurst & Shelford group of Hospitals, 2013) Noel Scanlon Executive Director of Nursing Ged Whitfield E-Rostering manager Prepared

More information

PROPOSAL TO DEVELOP AN EMPLOYEE ENGAGEMENT PROGRAMME

PROPOSAL TO DEVELOP AN EMPLOYEE ENGAGEMENT PROGRAMME PROPOSAL TO DEVELOP AN EMPLOYEE ENGAGEMENT PROGRAMME DEFINITIONS OF ENGAGEMENT The concept of employee engagement has received growing interest recently, with a range of research into what engagement is

More information

Strategic Plan Document for 2013-14. Central Manchester University Hospitals NHS Foundation Trust

Strategic Plan Document for 2013-14. Central Manchester University Hospitals NHS Foundation Trust Strategic Plan Document for 2013-14 Central Manchester University Hospitals NHS Foundation Trust 1 Contents Page 1. Executive Summary 3 2. Strategic Context and Direction 4 2.1 Strategic Position 2.2 Commissioner

More information

HR Enabling Strategy 2012-2017

HR Enabling Strategy 2012-2017 This document is yet to be put into corporate format but this interim version can be referred to for the time being. Should you have any queries, please refer to Sally Hartley, University Secretary, x

More information

Delivering Care: Nurse Staffing in Northern Ireland

Delivering Care: Nurse Staffing in Northern Ireland Delivering Care: Nurse Staffing in Northern Ireland Section 2: Using the Framework for general and specialist medical and surgical adult in-hospital care settings This Section sets out how the elements

More information

JOB DESCRIPTION. Specialist Hospitals, Women & Child Health Directorate. Royal Belfast Hospital for Sick Children

JOB DESCRIPTION. Specialist Hospitals, Women & Child Health Directorate. Royal Belfast Hospital for Sick Children JOB DESCRIPTION Title of Post: Patient Flow Coordinator Grade/ Band: Band 7 Directorate: Reports to: Accountable to: Location: Hours: Specialist Hospitals, Women & Child Health Directorate Assistant Service

More information

Job description Customer Care Team Leader (Engagement)

Job description Customer Care Team Leader (Engagement) Job description Customer Care Team Leader (Engagement) Main purpose of job The Customer Care Team Leader will manage the day to day running of the internal Customer Care engagement team, ensuring it provides

More information

Nursing & Midwifery Learning Disability Liaison Nurse Acute Services Band 7 subject to job evaluation. Trustwide

Nursing & Midwifery Learning Disability Liaison Nurse Acute Services Band 7 subject to job evaluation. Trustwide PLYMOUTH HOSPITALS NHS TRUST JOB DESCRIPTION Job Group: Job Title: Existing Grade: Directorate/Division: Unit: E.g., Department, Area, District Location: Reports to: Accountable to: Job Description last

More information

Progress on the System Sustainability Programme. Submitted to: NHS West Norfolk CCG Governing Body, 31 July 2014

Progress on the System Sustainability Programme. Submitted to: NHS West Norfolk CCG Governing Body, 31 July 2014 Agenda Item: 9.1 Subject: Presented by: Progress on the System Sustainability Programme Dr Sue Crossman, Chief Officer Submitted to: NHS West Norfolk CCG Governing Body, 31 July 2014 Purpose of Paper:

More information

NHS Sickness Absence Rates. January 2014 to March 2014 and Annual Summary 2009-10 to 2013-14

NHS Sickness Absence Rates. January 2014 to March 2014 and Annual Summary 2009-10 to 2013-14 NHS Sickness Absence Rates January 2014 to March 2014 and Annual Summary 2009-10 to 2013-14 Published 22 July 2014 We are the trusted source of authoritative data and information relating to health and

More information

Improving Urgent and Emergency care through better use of pharmacists. Introduction. Recommendations. Shaping pharmacy for the future

Improving Urgent and Emergency care through better use of pharmacists. Introduction. Recommendations. Shaping pharmacy for the future Improving Urgent and Emergency care through better use of pharmacists The Royal Pharmaceutical Society (RPS) believes that pharmacists are an underutilised resource in the delivery of better urgent and

More information

Lead Provider Framework Draft Scope. NHS England / 13/12/13 Gateway Ref: 00897

Lead Provider Framework Draft Scope. NHS England / 13/12/13 Gateway Ref: 00897 Lead Provider Framework Draft Scope NHS England / 13/12/13 Gateway Ref: 00897 1 Introduction The commissioning support lead provider framework is being developed in response to requests from CCGs for a

More information

Director of Nursing & Quality. Helen Coleman Associate Director for Nursing Workforce

Director of Nursing & Quality. Helen Coleman Associate Director for Nursing Workforce Reporting to: Trust Board - March 2015 Paper 8 Title Sponsoring Director Author(s) Nursing Revalidation Director of Nursing & Quality Helen Coleman Associate Director for Nursing Workforce Previously considered

More information

Board of Directors Meeting in Public: 15 May 2014

Board of Directors Meeting in Public: 15 May 2014 Item No: 15 Board of Directors Meeting in Public: 15 May 2014 Report Title: Talent Management Executive/NED Lead: Director of HR and OD Report author(s) Sarah Shirtcliff and Rachel Jackson Approval Discussion

More information

Digital Industries Apprenticeship: Assessment Plan. Cyber Security Technologist. April 2016

Digital Industries Apprenticeship: Assessment Plan. Cyber Security Technologist. April 2016 Digital Industries Apprenticeship: Assessment Plan Cyber Security Technologist April 2016 1 Digital Industries Apprenticeships: Assessment Plan 1. General Introduction and Overview The apprenticeship Standard

More information

The London Ambulance Service NHS Trust

The London Ambulance Service NHS Trust The NWL JOINT HEALTH OVERVIEW & SCRUTINY COMMITTEE 14 th October 2015 London Ambulance Service - West & Northwest Sectors 2 Our purpose The London Ambulance Service (LAS) is here to care for people in

More information

A background report on nurse staffing in children s and young people s health care

A background report on nurse staffing in children s and young people s health care A background report on nurse staffing in children s and young people s health care A review and analysis of the evidence, commissioned by the Royal College of Nursing Carol Williams Independent Healthcare

More information

The NHS Knowledge and Skills Framework (NHS KSF) and the Development Review Process

The NHS Knowledge and Skills Framework (NHS KSF) and the Development Review Process The NHS Knowledge and Skills Framework (NHS KSF) and the Development Review Process [This is the final draft of the NHS KSF Handbook that will be used for national roll-out if implementation of Agenda

More information

Occupational Therapy Strategy. Mental health and wellbeing

Occupational Therapy Strategy. Mental health and wellbeing Occupational Therapy Strategy Mental health and wellbeing 2015 2020 2015 2020 Background Occupational Therapy (OT) is an integral part of the services Derbyshire Healthcare NHS Foundation Trust (DHCFT)

More information

Ward Manager, Day Care Sister and Clinical Services

Ward Manager, Day Care Sister and Clinical Services JOB DESCRIPTION Job Title : Line Manager: Responsible to: Manager Department : Staff Nurse (Day Care) Day Care Sister Ward Manager, Day Care Sister and Clinical Services Day Care Unit Probationary Period

More information

Sick Pay Insurance: Easing the headache of short-term absence

Sick Pay Insurance: Easing the headache of short-term absence Sick Pay Insurance: Easing the headache of short-term absence Because everyone needs a back-up plan unum.co.uk 2 2 Why should I have Sick Pay Insurance? Sickness absence causes problems for every business.

More information

DH INFORMATION READER BOX

DH INFORMATION READER BOX \ Compassion in Practice Nursing, Midwifery and Care Staff Our Vision and Strategy 1 DH INFORMATION READER BOX Policy Clinical Estates HR / Workforce Commissioner Development IM & T Management Provider

More information

Agenda Item: 4.1.2. REPORT TO THE TRUST BOARD MEETING IN PUBLIC August 2013. Integrated Performance Report. Title

Agenda Item: 4.1.2. REPORT TO THE TRUST BOARD MEETING IN PUBLIC August 2013. Integrated Performance Report. Title REPORT TO THE TRUST BOARD MEETING IN PUBLIC August 2013 Title Lead Director Author(s) Purpose Previously considered by Executive Summary Integrated Performance Report Agenda Item: 4.1.2 Paul Scott - Director

More information

SOMERSET PARTNERSHIP NHS FOUNDATION TRUST RECORDS MANAGEMENT STRATEGY. Report to the Trust Board 22 September 2015. Information Governance Manager

SOMERSET PARTNERSHIP NHS FOUNDATION TRUST RECORDS MANAGEMENT STRATEGY. Report to the Trust Board 22 September 2015. Information Governance Manager SOMERSET PARTNERSHIP NHS FOUNDATION TRUST RECORDS MANAGEMENT STRATEGY Report to the Trust Board 22 September 2015 Sponsoring Director: Author: Purpose of the report: Key Issues and Recommendations: Director

More information

How To Plan Nursing Costs

How To Plan Nursing Costs Measuring nursing dependency: background information for costing professionals March 2014 Contents 1 Foreword 2 Introduction Defining patient acuity and dependency Allocating nursing costs 3 Determining

More information

The CCG Assurance Framework: 2014/15 Operational Guidance. Delivery Dashboard Technical Appendix DRAFT

The CCG Assurance Framework: 2014/15 Operational Guidance. Delivery Dashboard Technical Appendix DRAFT The CCG Assurance Framework: 2014/15 Operational Guidance Delivery Dashboard Technical Appendix DRAFT 1 NHS England INFORMATION READER BOX Directorate Medical Operations Patients and Information Nursing

More information

Performance Management and Service Improvement Framework

Performance Management and Service Improvement Framework Performance Management and Service Improvement Framework Author Marcus Evans, Operational Director - Performance and Customer Insight Date: September 2014 Contents Page 1. Introduction 3 2. Strategic ning

More information

Acute care toolkit 2

Acute care toolkit 2 Acute care toolkit 2 High-quality acute care October 2011 Consultant physicians are at the forefront of delivering care to patients presenting to hospital with medical emergencies. Delivering this care

More information

London Borough of Hammersmith & Fulham

London Borough of Hammersmith & Fulham London Borough of Hammersmith & Fulham OVERVIEW & SCRUTINY BOARD 28 JANUARY 2014 UPDATE ON SICKNESS ABSENCE MANAGEMENT IN LBHF Report of the Corporate Director Open Report Classification: For Scrutiny

More information

Engaging staff and service users in Quality Improvement

Engaging staff and service users in Quality Improvement Engaging staff and service users in Quality Improvement qi.elft.nhs.uk @ELFT_QI The presenters have nothing to disclose Objectives for this session 1. Describe a framework for engaging people in quality

More information

QUALITY AND INTEGRATED GOVERNANCE BUSINESS UNIT. Clinical Effectiveness Strategy (Clinical Audit/Research) 2013-2015

QUALITY AND INTEGRATED GOVERNANCE BUSINESS UNIT. Clinical Effectiveness Strategy (Clinical Audit/Research) 2013-2015 Southport and Ormskirk Hospital NHS Trust QUALITY AND INTEGRATED GOVERNANCE BUSINESS UNIT Clinical Effectiveness Strategy (Clinical Audit/Research) 2013-2015 Any practitioner who is using research-based

More information

Quality standard Published: 11 June 2015 nice.org.uk/guidance/qs89

Quality standard Published: 11 June 2015 nice.org.uk/guidance/qs89 Pressure ulcers Quality standard Published: 11 June 2015 nice.org.uk/guidance/qs89 NICE 2015. All rights reserved. Contents Introduction... 6 Why this quality standard is needed... 6 How this quality standard

More information

JOB DESCRIPTION: DIRECTORATE MANAGER LEVEL 3. Job Description

JOB DESCRIPTION: DIRECTORATE MANAGER LEVEL 3. Job Description JOB DESCRIPTION: DIRECTORATE MANAGER LEVEL 3 Job Description Job Title: Directorate Manager Level 3 Band: Post Type: Location: Managerially Accountable to: Professionally Accountable to: 8C Permanent UHNS

More information