AUS. Professional Development Courses. American University of Sharjah. American University of Sharjah. Office of Enrollment Management

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1 American University of Sharjah Professional Development Courses AUS 2009 Office of Enrollment Management Testing and Professional Development Center

2 March 1 5, 2009 (PMBOK 3rd Edition) May 10 14, 2009 (PMBOK 4th Edition) 9:00 a.m. 5:00 p.m. Project Management Professional (PMP ) course & exam preparation Learn the most effective methods of delivering projects within cost, schedule and resource constraints Project management has proven to be the most effective method of delivering products within cost, schedule and resource constraints. Attaining the Project Management Professional (PMP ) designation has become a benchmark in many industries that employ project managers. This course is designed to help the students understand and master the material that is covered by the exam and provides 35 hours of training required by the Project Management Institute (PMI). The course is divided into two major areas. The first covers the nine knowledge areas defined in PMI s Project Management Framework. This includes understanding scope, schedule, budget, risk, quality, procurement, communications, human resources and project integration. The second area covers what the student needs to know to pass the PMP exam. Course Benefits Delegates who complete the course should be able to: list all of the knowledge areas and processes involved in projects write a scope statement develop a work breakdown structure for a project identify the human resources required estimate activity duration and create a network diagram perform a project risk assessment be able to monitor, control and close projects pass the PMP certification exam project managers project leaders team members professionals from various industries such as IT, construction, etc. managers who wish to pass the PMP exam anyone directly or indirectly involved with projects Note: Candidates willing to appear for the exam before June 09 should register for March session while those willing to sit for the exam after June 09 are encouraged to register for May class. Course Director: Mr. Frank Parth, MS Physics, MS Systems Management, MBA, PMP Mr. Frank Parth is the president of a project management consulting, training and auditing company in the USA. He has provided project management services to major US companies, the US and Canadian governments, and the United Nations in locations such as Rome and Beirut. He brings 30 years of experience in project management and technology development. He has a long career in key positions in the aerospace industry and e-commerce technology. In addition to managing a project management consultancy, Mr. Parth teaches at several universities in California, including the University of Southern California, the University of California at Irvine (UCI) and Claremont Graduate University. He is actively involved in the Project Management Institute (PMI), serving on a number of committees at the local level and for PMI s Global Operations Center.

3 March 3 4, :00 a.m. 5:00 p.m. Project Auditing Assure your project s financial and operational success In Megaprojects and Risk, the author studies multibillion-dollar construction projects worldwide and finds that nine out of 10 went over budget, with many running 40 percent over original estimates. The fate of information technology projects is even worse. According to the CHAOS Standish Report (2007), only 35 percent of IT projects are successful. So what are organizations to do? The answer may lie in better and earlier oversight. Studies on public works investments show that quality assurance needs to be done at the beginning of the project and then performed periodically to be most effective. Course Benefits Delegates who complete the two-day advance course should be able to: explain what constitutes a well-managed construction project assist with quality assurance at two projects stages: concept and planning assist in evaluating project management controls recognize projects in trouble and recommend solutions auditors and project management office staff who have the responsibility for reviewing, auditing and monitoring projects. program and project managers who wish to understand how their projects will be audited. others who wish to gain a detail understanding of what constitutes quality in a project, including financial managers and procurement staff. investment bankers who finance projects and are considering contracting for assurance services. Course Director: Ms. Joy Gumz Ms. Joy Gumz is a senior director at Project Auditors LLC, a project management consulting, training, and auditing company. She has taught project management and auditing courses at Key Bank, KPMG, Takreer Refineries, the Department of Homeland Security, Parker-Hannifin, Allergen, Experian, the University of Sharjah, and the University of California as well as to other global organizations. Ms. Gumz brings a unique perspective to her teaching and consulting work by combining the fields of project management, information technology, accounting and auditing. She formerly worked at the audit and management and consulting groups at Ernst & Young in Chicago. In addition to consulting assignments, she led the group that networked the Midwest regional consulting offices, creating the first wide area network (WAN) for E&Y. Ms. Gumz has published numerous papers in project management and is an international speaker. She co-authored, Managing IT Projects in a Multi-tasking Environment, at the 2004 PMI EMEA conference in Prague. She was profiled in the January 2007 edition of PM Network for her paper, Help! Your project has been selected for an audit what now?

4 March 29 30, :30 a.m. 3:30 p.m. Corporate Communications Successful communication underpins every successful business transaction The ability to communicate with maximum effect is a core skill which impacts both our personal and professional lives. In this course, delegates will understand and master the communication process and recognize the four basic different communication styles, identify their own, and appreciate the need to adopt different approaches to other people with differing communication styles. Also, delegates will identify the gap between how they want to be perceived and the message they actually deliver. Leadership skills are honed, with delegates learning how to motivate staff in meetings within their company and how to present powerful and persuasive pitches to clients outside their company. all staff in an organization at the supervisory, managerial and leading levels senior managers, team leaders, senior executives PR managers, media managers/ executives Course Outline explore your own communication style the appropriate approach and response to different communication styles confidence building vocal power and tone in delivery understanding the power of body language rapport building questioning and listening learning to decode the message core messaging powerful and persuasive language interview techniques improve your line management releasing creative potential to think out of the box the perfect pitch media training coping with conferences board room skills Course Director: Mrs. Angela Lang Mrs. Angela Lang was a BBC Special Trainee (there are only 12 selected each year). She went to on to become an associate producer/presenter in many BBC news programs and helped launch the BBC s major flagship programs such as The World at One, PM, Newsdesk, The World Tonight. She was also the BBC s liaison officer to the royal family at Buckingham Palace. Subsequently, Lang worked for British Airways, becoming Miss British Airways and making guest appearances on TV and radio shows worldwide including USA, Australia, Africa, Middle East, India, Malaysia and Europe. She was voted Woman of the Year for her exceptional services to the British government. Lang was the English newsreader on Abu Dhabi TV for 17 years, working occasionally for CNN, as well as presenting daily shows on Abu Dhabi s Capital Radio. She also wrote a weekly column for the Khaleej Times. After a diplomatic posting to the Baltic states, she helped to launch airbaltic airline, designing the in-flight experience as well as training the staff. She gave media support and presentational skills training to high level members of newly fledged national governments in the region. Back in England, Lang has conducted workshops at University of Cambridge for professors, senior lecturers and PhD students. She has trained high ranking international senior personnel including politicians, blue chip banking executives. Recently, she worked with Waggener Edstrom Worldwide PR s London office, guiding clients such as Microsoft, GSK and AMD amongst others.

5 April 8 9, :30 a.m. 3:30 p.m. Leadership Development and Emotional Intelligence Learn how to make the difference What is leadership? Why do we care about leadership? What value does leadership add to our organizations? Are leaders born or made? Leadership is perhaps the most discussed and least understood aspect of politics, society, business and organizational life because it takes so many different forms, with no obvious right style for all conditions. Rather, leadership is a matter of fit between the leader and the follower in which mutual interests are satisfied. In this program, we examine the parameters of leadership behavior as well as the situational variables that can spell the difference between success and failure. Participants will be given opportunity to identify action steps that they can take to develop their own individual leadership capabilities. The class will be conducted very interactively, with small and large group discussions and exercises. middle/senior managers, new managers senior executives, engineers, project managers anyone who aims to become a manager/ team leader Course Outline defining leadership management vs. leadership organizational impact of leadership good and bad leadership leading change strategic thinking natural capacities and leadership acquired skills and experience emotional intelligence personality and motivations for leadership ethics and leadership culturally endorsed leadership leadership styles learning from negative examples personal implications Course Director Mr. John W. Mc Kissick Over the last thirty years, Mr. John Mc Kissick has worked in organizations as a manager, consultant and university lecturer in management, executive and organization development. John Mc Kissick has designed and delivered interventions to improve effectiveness in industrial, service, educational and government organizations in the United States, Canada, Mexico, Colombia, Ecuador, Brazil, the United Kingdom, Germany, Egypt and Kuwait. These interventions have addressed the practical challenges of managing in increasingly volatile market environments, from the formulation of strategy through action planning for implementation and evaluation. Major topical areas include process improvement, leadership and executive development, strategic planning, change management, strategic human resource management, team development, performance management, and career development.

6 May 6 7, :00 a.m. 5:00 p.m. Managing Multiple Projects Develop your knowledge on successfully managing all your projects As project management has caught on in the commercial world, many companies are now finding themselves with multiple projects and not enough project managers. Since many of these projects are not large enough to dedicate a project manager to, many project managers are now finding themselves managing two, three, or more projects. Juggling this many projects has its own unique set of problems and issues. This course discusses issues involved in managing large programs consisting of multiple projects. There are unique issues involved in coordinating the work of multiple projects so as to achieve the goals of the program. Course Benefits Delegates who complete the course should be able to: develop an project master schedule be able to set up a process for prioritizing projects deal with the inherent inefficiencies in multi-tasking, both for the project manager and for the team members remove schedule conflicts created by using the same resources on multiple projects understand how critical chain management works and be able to apply it understand the benefits of a PMO and what it can do to help manage multiple projects identify the risks inherent in managing multiple projects. planners, schedulers, project control managers and engineers cost estimators, project coordinators, project managers Course Director: Mr. Frank Parth, MS Physics, MS Systems Management, MBA, PMP Mr. Frank Parth is the president of a project management consulting, training and auditing company in the USA. He has provided project management services to major US companies, the US and Canadian governments, and the United Nations in locations such as Rome and Beirut. He brings 30 years of experience in project management and technology development. He has a long career in key positions in the aerospace industry and e-commerce technology. In addition to managing a project management consultancy, Mr. Parth teaches at several universities in California, including the University of Southern California, the University of California at Irvine (UCI) and Claremont Graduate University. He is actively involved in the Project Management Institute (PMI), serving on a number of committees at the local level and for PMI s Global Operations Center.

7 Course Administration Venue All courses will be held on the distinguished campus of, php. Free parking and free wireless Internet access are available to the guests. Internet spots and fax, photocopy and printing services are also available upon request. Certificate Participants who attend and complete the course obtain two Certificates of Accomplishment: one from AUS and one from AMIDEAST. The certificate awarded from AUS is signed by the university s Chancellor and Vice Chancellor for Enrollment Management. The certificate awarded from AMIDEAST is signed by the AMIDEAST Country Director. Fees and Arrangements The course fee includes full course attendance, course materials, coffee breaks and lunches from five-star hotel catering, and Certificates of Accomplishment. For early registration and group discounts, kindly consult the table below. Early registration closes one month before the start of the course. Discounted rates are offered to delegates registering in more than one course. All fees appear in U.A.E. Dirham (AED) per person per course. In case of cancellation 30 or more days before the course starts, an administrative fee of AED 500 will be charged. Refund of half of the course fee paid applies for cancellations requested less than 30 days before the course start date. AUS AMIDEAST Professional Development Courses-Spring 2009 Course Title PMP Course & exam preparation Duration (3rd Edition) (4th Edition) Public Fee Early Registration Groups of more than three 8,300 8,000 7,600 Project Auditing , 050 3,850 3,600 Corporate Communications , 050 3,850 3,600 Leadership Development & Emotional Intelligence ,500 4,900 4,700 Managing Multiple Projects , 050 3,850 3,600 Accommodation is not included in the course fees. However, any accommodation required can be arranged by AMIDEAST/ AUS at the time of booking with special discounted rates. Driver service from the hotel to AUS and back can be provided for participants staying in the recommended hotel (pick-up and drop-off timings are fixed). Tailored Executive Courses Executive education programs can be designed according to an organization s specific needs. AUS and AMIDEAST will ensure the instructor s availability and arrange the communication between the organization and the instructor. The organization usually will conduct the administrative tasks, but AUS/AMIDEAST can provide support upon request.

8 Professional education as an investment in human capital Produced and designed by Media and Printing Department - PA - AUS About AUS-AMIDEAST Professional Development Courses (AUS) and America- Middle East Educational & Training Services Inc. (AMIDEAST), a not-for-profit educational organization, have a strategic partnership for testing and professional training. AUS and AMIDEAST ensure that all courses comply with their high educational quality standards. Both organizations have a common goal: to provide updated and advanced courses for professionals in the Gulf region at reasonable fees. The courses provided through this partnership are designed to satisfy the needs of professionals and organizations in both the private and public sectors. The course sessions are interesting to attend, focusing on both knowledge and practice with examples from international and local business fields. All courses are directed and delivered by well-known experienced professionals with excellent work references. Many successful courses have already taken place under this partnership, and more are coming in the near future. In addition to the public professional development courses, AUS and AMIDEAST work closely with organizations to design executive education programs tailored to their needs. For more information, please contact: Ms. Eleni Papailia Tel:+(971) Fax: +(971) epapailia@aus.edu Ms. Babilu Niyas Tel: +(971) bniyas@aus.edu AMIDEAST Ms. Wajiha Shamim Tel: +(971) Tel: +(971) , Ext 237 uae.training@amideast.org