In danger of giving estate agents a good name... LANDLORD BROCHURE.

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1 In danger of giving estate agents a good name... LANDLORD BROCHURE

2 Confidence What do prospective landlords want when they are looking for someone to manage the letting of their property? It s simple, confidence. The kind of confidence that comes with knowing that your letting agent is knowledgable, experienced and members of The Property Ombudsman Scheme. Confidence from knowing that they advertise on all the major property portals and invest a considerable amount into the having the latest software and marketing strategies. These are all easy claims for letting agents to make, but far harder to back up. Friendly and professional service.. Henry Rose have always been members of The Property Ombudsman Scheme. Henry Rose Estate Agents were founded in They are well established as a reputable agent. The business thrives on being family run. Their biggest source of new clients comes from referrals and word of mouth.

3 and I would be happy to use them again. Finding your next Tenant. Henry Rose are more proactive than any other local agent we know when it comes for looking for great tenants. We have lists of registered tenants who are looking for properties. We regularly , telephone and text this applicants new property information as part of our individual marketing campaigns for each new instruction we are given. We are very aware that contacting tenants is only the first step. The next step is even more important and that is making sure we find the right tenant for you and your property. Organised and effective

4 Your guarantee of service As a landlord you might like to ask: Q: What to you get for your money? A: Actually quite a bit more than you might think. We collect you rent and pay it to you. That bit might seem obvious but did you know we also do the following - We can prepare a detailed inventory with colour photos to protect yourself in case of the need to claim back some of the deposit due to breakages or damage. We conduct regular inspections to make sure the tenant is looking after the property correctly and provide written reports. Quality we can guarantee We back up our service guarantees by having our own procedures in the rare event of a complaint. Any complaint we receive will be acknowledged within 10 working days and fully investigated with 25 working days. As members of the independent redress, The Property Ombudsman Scheme, we always strive to vigorously follow their approved code of conduct. If you have any questions about how this works please don t hesitate to ask. We can handle and problems with tenants that may fall into arrears by calling them, writing to them and calling in person if required. We will always advise you on the latest rules and Regulations that affect you as a landlord. I have always been very happy with your service

5 Incredibly helpful and went out of their way pleased by the quickness and our fees are competitive Despite our customers receiving this exceptionally high level of service and expertise, our fees are competitive and offer exceptional value for money. We strive to be no more expensive than our competitors but most importantly offer our clients great value as can be seen from our feedback and testimonials we receive. and efficiency

6 Landlords with multiple properties For landlords with a portfolio of properties, we can offer a tailor made service that is bespoke to their requirements. This can include regular one to one meetings with one of our directors, regular rent reviews and single rent payments if needed. We can even provide as rent guarantee Provide cover across the entire portfolio. If you have multiple properties, please get in touch with us. I would be pleased to recommend Henry Rose to any other tenant

7 Residential Lettings including Tenant finding Financial management Full management HMO set up & management Buy to let advice Residential Sales