Position description

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1 Position description Position title Position code EFT/Hours Service area Primarily based at Reports to Tenure Program manager, Peninsula Family Violence Program VCAT Exemption no. A4/2011 W EFT or 38 hours week Good Shepherd Youth and Family Service - Peninsula Family Violence Program (PFVP) Peninsula Manager Service Strategy for Young People, Women and Girls and Financial Inclusion Services Ongoing Award/certified agreement Sisters of the Good Shepherd Agreement 2007 Good Shepherd Youth & Family Service Good Shepherd Youth & Family Service is a community service organisation that has been helping people battle poverty and disadvantage since Good Shepherd Youth & Family Service provides a range of services to women, young people, families and children across Melbourne and the Mornington Peninsula. We provide services in four areas - women and girls, young people s services, families and financial inclusion. Programs include youth support services, financial counselling, housing, microfinance loans, family violence and wide-ranging family and children s services. We also undertake social policy research and advocacy. We rely on our mission to determine, guide and value our work. We are committed to social justice, building the capacity of local communities, openness to change and innovation. We believe everyone deserves an equal place in the world and a quality of life that makes participation in the world possible. Good Shepherd Youth & Family Service is a member of the network of national and international organisations of the Good Shepherd Sisters.

2 Service Area The Family Violence Program sits within Good Shepherd Young People Women and Girls. The service agreement is with the Department of Human Services and is framed within the requirements of the Integrated Family Violence Framework. The program operates within a family violence framework and works to support women and children in their own journey away from violence. The program has a multidisciplinary team of staff located in both a central office and from outreach locations across the Mornington Peninsula. The program provides the following: Community Family Violence Support, a local family violence service for women and women with accompanying children who live on the Mornington Peninsula. The service provides risk assessment, safety planning, outreach, support, advocacy, referral to crisis accommodation, parenting support, referral to agencies on the Mornington Peninsula and group work. Crisis Supported Accommodation, Valerie House provides short term, secure refuge accommodation for women and children from across the state who are escaping family violence. This is located at a secure address and supports up to 4 families or single women at a time. 1. GSYFS Strategic plan GSYFS Policy manual 3. Delegations register Quality requirements 4. Relevant legislative and regulatory requirements, industry standards and benchmarks e.g. Family violence code of practice, Specialist family violence service for women and children 5. Contractual and funding requirements 6. Relevant local, state and federal government policies. Position summary The Manager, Peninsula Family Violence Program is responsible for the program which delivers services to women and accompanying children experiencing family violence on the Mornington Peninsula. The program also includes support for those accommodated in a state wide secure refuge. A key role of this position will be to consolidate and evaluate the PFVP service model and to continue to build and support the team. Page 2

3 The program manager exercise professional judgement and management responsibilities within defined delegations the parameters of the strategic plan and long term goals for the Family Violence program and the organisation. The program manager provides professional supervision to the team and is responsible for team performance, including the achievement of program standards and targets. The manager also monitors project and contract requirements, reporting performance as required. The program manager develops ownership of the vision, mission and purpose of the organisation and champions service excellence and professionalism of staff within the area of responsibility. The manager contributes to the service strategy team and participates in sector and professional networks and peak bodies. Key accountabilities Organisational ethos, values and leadership 1. Champion the organisation s mission, culture and values with in a Christian and social justice framework. Strategy 2. Contribute to and collaborate in the development of the Women and Girls services strategy. Organisational/Service excellence 3. Provide leadership to the team and actively participate in development and implementation of organisational strategic directions. 4. Manage the consolidation of the new PFVP model/program. 5. Proactively develop and manage relationships with internal and external stakeholders. 6. Be well informed of new policy and program developments within the sector, for example Family Violence Code of Practice and Integrated Family Violence Partnerships. Professionalism 8. Maintain currency of professional skills and knowledge. 9. Model organisational values, professional standards, boundaries and benchmarks. 10. Manage own role and responsibilities in a varied work environment. Page 3

4 Key selection criteria 1. Demonstrated commitment to social justice. 2. Tertiary qualifications in social work or psychology. 3. Demonstrated practice and management experience working in the family violence and homeless service systems 4. Demonstrated experience in exercising professional knowledge and judgement and managing change. 5. Extensive experience in managing a team and providing supervision. 6. Knowledge of Family violence service system and relevant social and public policy direction. 7. Demonstrated experience in program development implementation and evaluation 8. Demonstrated experience in managing budgets, contract monitoring, documentation and reporting. 9. Demonstrated experience in developing and maintaining effective key stakeholder relationships including government departments, key sector partners and funders 10. Excellent organisational skills and a demonstrated capacity to work flexibly and within tight timelines. Key performance indicators 1. Programs and Services are managed within budget, consistent with organisational and contractual requirements. 2. Client outcomes are defined, documented and measured. 3. Team professionalism and performance is maintained. Relationships Internal Four-five reports Women and girls services team Marketing and Fundraising Social Policy Research unit All GSYFS staff External Department of Human Services Integrated Family Violence Service System Partnership, Southern Metropolitan Region Domestic Violence Victoria; Women s Domestic Violence Crisis Service Victoria Police Other Mornington Peninsula services. Page 4

5 Additional information This position is based within the Mornington Peninsula Local Government Area however all employees may be required to work at or across other sites from time to time Occupational Health and Safety (OH&S) All employees are required to carry out their duties in a manner that does not adversely affect their own health and safety and that of others by reporting all incidents and injuries as well as co-operating with any measures introduced in the workplace to improve OH&S. Pre-existing injury People appointed to this position will be required to disclose any preexisting injuries or disease that might be affected by employment in this position. This will assist the Agency in providing a safe work environment for new staff. Equal opportunity GSYFS is an equal opportunity employer. All staff have a responsibility to be familiar with the GSYFS Harassment, discrimination and workplace bullying prevention and management policy. Cultural competency GSYFS is striving to become a culturally competent organisation. All staff are expected to undergo regular cultural competence training as part of their professional development plans. Salary packaging is available to all ongoing and fixed term staff. Employment is subject to: a current Working with Children Check (card) and a current Police Records Check a current driver license the capacity to work flexible hours. Relationship to career development and review This position description operates in conjunction with and forms part of the annual review and career development process. An initial review will take place at the end of the induction and probationary period, that is three months following commencement of employment and then annually. Employee name Employee signature Date / / Manager s name Manager s signature Date / / Page 5

6 Duty statement Position title Service area Program manager, Peninsula Family Violence Program Women and girls Staff management and leadership team leadership and active participation in organisation strategic directions recruitment, induction and ongoing support of program staff, in conjunction with the Manager Services Strategy for Young people s Women and Financial inclusion services annual staff appraisals, staff performance and performance management development and review of individual work plans for each staff member fortnightly individual professional supervision to nominated staff staff learning needs and staff development team meetings and other related team workshops and activities Program management program development and evaluation of the new PFVP service model team implementation of organisational policy and procedures, location and team procedures compliance with relevant external and internal quality frameworks, standards and regulations, including internal and external audit processes data management and all reporting requirements budget management and planning and ICT requirements stakeholder relationship management network maintenance and development liaison with relevant peak bodies, funding bodies non government (philanthropic and corporate) funding contract management in conjunction with the GSYFS Marketing and Fundraising Unit government funding agreement negotiation and management in conjunction with the Manager Services Strategy for Young People s, Women s and Financial inclusion services Leadership - Peninsula and organisation wide strategic development of the Peninsula Family Violence Program participation in the women and girls strategic development across the organisation work in collaboration with the Women and Girls team Professional requirements leadership development days and professional development opportunities Agency and other nominated days throughout the year participation in organisation wide planning, development and review process, staff meetings and other activities as required other duties as required Page 6

7 Information for applicants For more information about the position please contact: Jade Blakkarly Please address the key selection criteria if you wish your application to be considered. Background reading for your application and interview includes the Good Shepherd Youth & Family Service strategic plan and the relevant program information identified on our home page. The closing date for applications is Monday 4 th June 2012 We prefer applications by . Please forward your application to: recruitment@goodshepvic.org.au Or alternatively to: Manager Organisational Development PO Box 2367 Fitzroy 3065 Interviews will be held on: 13 th June 2012 Page 7

8 Information on the application process Applications We need specific information to help us consider your application with care and respect. Please send us: 1. a covering letter which explains your interest in the job and working with us 2. key selection criteria Key selection criteria are listed in the position description. Under each criteria please identify your relevant skills, knowledge and experience. Use practical examples of how you have used these and how they could be used in this job. 3. a resume which includes: personal contact details including your daytime contact number qualifications, other education and training work history showing dates, employers, job titles, responsibilities community involvements and interests, if any contact details of three referees including at least one recent and direct supervisor and one other professional referee. Send your application preferably by to recruitment@goodshepvic.org.au by the closing date, ensuring all your documents clearly identify your name and the position for which you are applying. Interviews If you are selected for interview, you will be notified by telephone. When you come for interview you must bring: proof of identity (three items which between them give your name, current address and photo identification) evidence of your qualifications a current working with children check and a national or international police records check, or be prepared to obtain them proof of residency, if not an Australian citizen. At the interview you will be asked to confirm your referees and give permission to contact them. Appointments Appointments are made after interview and after consideration of candidate s qualifications, experience and standard of work against the key selection criteria. Successful candidates are notified in a phone call. This is later followed up with a letter of offer. All appointments are subject to a satisfactory working with children check and police records check. Page 8

9 Good Shepherd Youth and Family Service conditions and benefits Good Shepherd Youth and Family Service is a family friendly workplace offering generous conditions and flexible working arrangements. The organisation s collective agreement was negotiated with all staff and the Australian Services Union. The agreement offers many benefits. These benefits include: up to $16,000 pa salary packaging a tax effective benefit meals and entertainment packaging up to $5200 pa - a tax effective benefit paid parental leave long service leave due after ten years, with access after seven additional paid leave days at Christmas-New year and at Easter 48/52 purchased leave scheme cultural and volunteer leave sick leave pooling. The organisation also offers internal career pathways, study leave, professional development and training and a commitment to staff safety. Salary packaging Salary packaging allows you to increase the tax free component of your salary. If you take advantage of salary packaging, your take home pay is increased. Salary packaging is available to all ongoing and limited term staff. In addition to salary sacrifice to superannuation, Good Shepherd offers additional salary packaging for up to 30% of your salary, capped at a maximum of $16,000. Other salary packaging options may also be available. For example only Case one Case two Annual salary $50,000 $50,000 Salary sacrifice superannuation p.a. nil nil Additional salary packaging nil $15,000 Taxable income $50,000 $35,000 Tax paid* rates $ 8,550 $ 5,250 Take home pay $ 41,450 $ 44,750 This is indicative only, as individual circumstances may make salary packaging less attractive, e.g. for some with higher education repayments (HECS or HELP) or in receipt of government payments. You should seek financial advice before entering salary packaging. Page 9