Contents. Welcome / Nau Mai 2. Programme / Hōtaka 5. LIANZA Waiata 12. Keynote Speakers / Kaikōrerō Matua 14. Social Programme / Hōtaka Ngahau 20

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1 Contents Welcome / Nau Mai 2 Programme / Hōtaka 5 LIANZA Waiata 12 Keynote Speakers / Kaikōrerō Matua 14 Social Programme / Hōtaka Ngahau 20 Exhibitor Listing / Papa 22 General Information / Kōrero Whānui 34 Abstracts / Korero Iti Sunday / Rātapu 37 Monday / Mane 39 Tuesday / Tūrei 51 Wednesday / Wenerei 77 Posters 85 1

2 Welcome / Nau Mai From the Conference Convenor Tena koutou, tena koutou, tena koutou katoa On behalf of the conference committee, a warm welcome to the 2011 LIANZA Conference. Te Ihi, Te Wehi, Te Wana Passion, People and Power is the theme for this year s conference in Wellington. I hope that the conference will help us all think more critically about ourselves as professionals, our contribution and the place of Libraries in the future. Our colleagues in Te Ropu Whakahau helped us in refining and expressing the theme of this year s conference. Te Ihi, Te Wehi, Te Wana reflects the need for us as the library profession in Aotearoa New Zealand to take responsibility for our own destiny and engage politically to influence our future. It highlights the importance of the people employed by whare taonga, the passion of those people in supporting clients, the power of information and the power that can be harnessed by engaging people and their passion. Libraries are political and they are powerful; by reminding ourselves of our passion the values that drive our work such as learning, equity and access for all to the world s knowledge we ourselves become more powerful as agents for progress. Our aim is that this will be a working conference, debating and working on the big issues for our profession. The programme provides a range of international and national speakers and focuses on libraries and librarians power and influence during what are certainly dynamic times. Message of welcome from the President of LIANZA Tena Koutou Katoa It is my great pleasure to welcome you to the LIANZA 2011 Conference. I have the extra privilege of welcoming you to my city of Wellington Te Wanganui-a-Tara. The LIANZA conference is an annual event attracting delegates from across the whole of New Zealand, Australia and internationally. At this year s conference there is a particularly strong international contingent with key note speakers and the Bill & Melinda Gates Foundation s International Network of Emerging Innovators. I would like to thank you for joining us to be professionally engaged and challenged and to network with colleagues and friends. I acknowledge and thank our sponsors and exhibitors and the hard work of Wellington Conference Committee and Conference Innovators. Te Ihi, Te Wehi, Te Wana Passion, People and Power is the theme of this year s Conference. It provides us with an opportunity to engage politically and passionately with the profession s destiny in Aotearoa New Zealand as we influence and debate our future. Enjoy LIANZA S passion, power and people! Jane Hill I also hope that delegates, through the social programme and through their own exploration, will experience all that Wellington has to offer during the conference. I look forward to meeting many of you over the next few days. Nga mihi Sue Roberts 2

3 Mihi from Anahera Morehu, Te Ropu Whakahau Ka puea te ihi, te wehi, te wana i runga i a tātou Ka werohia e tātou te mana o te mātauranga i roto i a tātou katoa Ko tātou katoa te pātaka o ngā kōrero e rere ana i te ao, i te pō Ka mau ki ngā kōrero a o tātou tūpuna, ā, ka mahi ai Nō reira, ko te mumu, ko te āwhā e whakataritari ana i a tātou kua whakatika ki runga ki te haka i te whakataetae o te ao Koina te kōrero e rere ana ki roto i te hui pai nei Let the quiver, the fear, the bristle of your souls stir To the challenge of the power of knowledge held within us all We are but vessels to nurture, disseminate and stir in the light and dark So hold strong to the teachings of our ancestors and walk the talk It is the boisterous wind, the storm that incites us all as that of the haka during the world tournament recently held in our little world They are the words that will flow and challenge you all at this wonderful gathering of friends and colleagues E ngā mana o te rohe o Whanganui-ā-Tara, tēnā koutou katoa Ka huaki te manawa o tou marae Ka karawhiua te aroha ki te ao Ko te hau o te tonga ka kitea Ko te hau mihi o taku aroha e kore e kitea Nō reira, tēnā koutou katoa To the tangata whenua of Whanganui-ā-Tara, greetings By opening the doors to your heart We all share in the love and spirit for a successful gathering of mind, body and soul The Southerly can be plainly seen but the joy in my heart cannot. Greetings to all He mihi nunui rawa atu ki te rōpū tika, nā koutou i pikau te taumaha o te mahi Kātahi ka puta te wero ki a tātou o Te Rau Herenga o Aotearoa Nā koutou anō i whiria te kōrero tika, te kōrero pai o ngā pātaka o te ao Ka matakite te ara tika, te ara pai o tātou katoa No reira, he aha te mea nui o te ao? Ka tū te tira o ngai iwi o te ao Ka oreore ngā tāngata i roto i te whare Ka whai te mātauranga, ā, ka mau Nō reira, tēnā koutou, tēnā koutou, tēnā koutou katoa Thanks are never enough to express the hard work of the organising committee whilst still providing the challenge to the members of LIANZA It is because of this grouping that we are able to weave the stories of each repository and gain insight into the direction and future of libraries So what is of most importance? We all stand as one We create a stir within each participant We seek and hold on to the knowledge gained Greetings to you all thrice 3

4 He mihi ki ngā manu kōroki i kai i te putiputi reka Kōkirihia te kupu ki te Wao o Tāwhirimatea Kua māmā te āhua o ngā mahi kei mua i te aroaro o te tangata Ahakoa, e kore taea, he iho kaiwhiria E koekoe te tūī, e ketekete te kākā, e kūkū te kereru Me pīkoko, me nako, me whakangoto kei te āki i a tātou katoa He mihi tēnei ki a koutou katoa To all the presenters who dip into the sweetness of the thoughts and hearts of us all Whose words throw caution to the winds and make the future seem brighter and easier for each and every one of us Although some may not get what they desire a variety of teaching and learning is the spice of life We will all be motivated by the strength and passion shared He mihi ki a Te Rau Herenga o Aotearoa tātou ko Te Rōpū Whakahau Na tātou te korokoro o te manu i karanga atu i te ao, i te pō Ka mau te kākahu o Tūmatauenga rāua ko Rongomatane Ka ū ki te wero Ka karawhiua ki te ao Arā, ka nui te aroha ki a tatou katoa Nō reira, tēnā koutou, tēnā koutou, tēnā tātou katoa Greetings to all members We are the pathway for the call to reach all regions of the world Adorn yourself with the cloaks of Tūmatauenga and Rongomatane Hold true to the challenge Send it out to the world and share the love with all Greetings again to all Organising Committee / Kōmiti Whakahaere Sue Roberts Convenor Rachel Esson Programme Chair David Jones Bi-Cultural Chair Margaret Fergusson Social Chair Laurinda Thomas Logistics Chair Alli Smith Sponsorship Chair Megan Button Communications Programme Subcommittee / Kōmiti Hi Rachel Esson Ruth Graham David Jones Ronald Milne Kareen Carter Heather Da Vanzo Brigid Brammer Exhibition & Sponsorship Subcommittee / Kōmiti Pūtea Geoff Chamberlain North Shore Libraries Margaret Ferguson Victoria University of Wellington Communications Committee / Kōmiti Pānui Megan Button Christine Busby Kris Wehipeihana Magalie Le Gac 4

5 Programme / Hōtaka Titles do not always reflect the quality or depth of the session. Abstracts can be found at the back of the Conference Handbook to assist when planning the sessions you wish to attend. The programme is correct at the time of printing. LIANZA reserves the right to change if necessary. Hatarei / Saturday 29 October Health SIG Study Day Rātapu / Sunday 30 October Registration Open (closed during the Mihi Whakatua) Haka powhiri, kapahaka and shared afternoon tea MFA Conference Welcome MFA Opening Keynote 1 Martin Molloy MFA Public Libraries: the end of the beginning or the beginning of the end? Stretch no refreshments Keynote 2 - Molly Raphael MFA Libraries: essential for learning, essential for life Welcome Reception Exhibition Area sponsored by Te Upoko o te ika a Maui 5

6 Mane / Monday 31 October Registration Desk open Mihi and housekeeping MFA Presidential Address MFA National Librarian Bill MacNaught MFA LIANZA Fellowship Awards MFA Morning tea amongst the exhibitors sponsored by Newcomers morning tea sponsored by Lion Harbourview Lounge Keynote 3 Aroha Mead MFA Lunch amongst the exhibitors ITSIG Workshop followed by AGM IT Informal discussion on current IT developments including e-books, platforms, social media, copyright and authentication Preservation SIG Meetings LH1 SLIS Meeting CS3 CatSIG Meeting LH2 Health SIG Meeting SA2 TEL-SIG Meeting CS1 PubSIG AGM SA1 Local Government Corporate Libraries CS Workshops WS00 SA1 WS01 LH1 WS02 LH2 Empowering voices: communities speak out for libraries by Molly Raphael The fearless librarian: lessons that can be learned from the virtual librarian by Robert Baigent EPIC ideas by Paula Banks Library Tours LT01 Te Papa LT02 Wellington City Library LT03 Ministry for the Environment LIANZA AWARDS Afternoon tea sponsored by Keynote 4 - Andrew Green - Notes from a small country Concurrent Sessions P01 LH1 Applying for an associate award passion for the profession by Kareen Carter P02 LH2 Leading from any position? Implementing leadership strategy at UWS by Michael Gonzalez and Jan Herival LIANZA AGM Ilott Theatre INELI Networking Mix and Mingle West Gallery 6

7 WS03 CS3 SMART motivation by Annette Beattie WS04 IT Social media for special librarians by Christine Busby WS05 Kei ā wai? Who has... by Rukuwai Jury CS2 WS06 SA2 Building a stronger profession unconference facilitated by LIANZA Council LT04 Law Library LT05 Archives LT06 Simpson Grierson LT07 American Reference Center (please note photo ID required and ticket non transferable) LT08 Wellington Girls LT09 Department of Corrections Poster Session All posters market place P03 SA1 Vision for an Educational Resources Repository by Kristina Hoeppner P04 The story of Wellington Special libraries by Christine Busby SA2 P05 CS2 P06 New Zealand Heritage - any time, any place - online by John Sullivan What is offered by the newest and most renowned children s and youth library services from around the world? by Rose Barker MFA P07 IT P08 CS3 Using influence and One City, Auckland power to build a good Libraries. The story customer relationship so far - MyCard by Lucy Lang and Project and Logistics Louise Mercer by Louise Lahatte Room Codes Lion Harbourview 1 LH1 Square Affair 2 SA2 Civic Suite 3 CS3 Lion Harbourview 2 LH2 Civic Suite 1 CS1 Ilott Theatre IT Square Affair 1 SA1 Civic Suite 2 CS2 Michael Fowler Auditorium MFA 7

8 Tūrei / Tuesday 1 November Registration desk open Mihi and housekeeping MFA Keynote 5 Michael Houlihan, Museum of New Zealand Te Papa Tongarewa MFA Morning tea amongst the exhibitors sponsored by Concurrent Sessions P09 IT Are we there yet? Interactivity can make the journey fun and the destination worth seeking by Claire Stent P10 LH1 Tai Tokerau taniwha rau: empowering students to achieve by Cherie Tautolo Keynote 6 Karen Coyle - Five steps to the future of Metadata sponsored by MFA Lunch amongst the exhibitors Workshops WK06 SA1 Te ihi, Te wehi, Te wana = Koha by Paul Nielsen WK07 SA2 The ideas factory: What is the biggest challenge you will face next year? by Sally Pewhairangi RS1 Research Session 1 MFA Transforming public libraries by listening to children s experiences by Peter O'Connor & Matthew Kerr E-readers: devices for passionate leisure readers or an empowering scholarly resource? by Peter Lund Is it all just Google? The research behaviour of education masters students by Christine Moselen Me whakarongo ki te korero: let the conversations be heard by Liz Wilkinson Library Tours LT10 Te Papa LT11 Wellington City Library Concurrent Sessions P17 SA1 MIS Research Presentations 2 So what made you decide to become a school librarian? by Lynn Walker New Zealand librarians' decision-making and open access research by Angela King Use of social media tools by readers advisory and social media librarians by Rebecca Anwyll Afternoon tea amongst the exhibitors sponsored by RS2 Research Session 2 MFA More than a quiz by Fiona Salisbury: a new approach for empowering first year university students to navigate scholarly information Elements in common? Antipodean online tutorials and overseas literature by Meg Cordes Keynote 7 Andrew Booth sponsored by MFA Evidence based library and information practice: harnessing professional passions to the power of research 1900 A Celebration of Kiwiana 8

9 P11 SA1 Looking out and keeping the gate open by Sandy Green P12 LH2 Too much of a good thing? NZ university libraries and the problem of storage for low-use print research collections by Helen Renwick P13 SA2 P14 CS1 Tū te ihi, wehi tut e wana: Māori subject headings and the IFLA moving forward: Q&A session facilitated by empowerment through Winston Roberts access by Jacinta Paranihi sponsored by P15 The power of choice - the problems with a female dominated workforce by Michelle Anderson MFA P16 CS2 One City, Auckland Libraries. The story so far - Marketing and Change Management by Mirla Edmundson WK08 LH1 Empowering information professionals through best practice - technology competency by Sarah-Jane Saravani WK09 IT Empowering users, empowering libraries: interactive user instruction, activities and games that work by Neda Zdravkovic WK10 Revalidation knowledge café CS1 GW1 Gateway Session 1 International network of emerging library innovators Reimagine, Reinvent, Reallocate: our new reality to the session by Sandra Nelson CS3 VS1 Vendor Sessions CS2 Giving librarians a voice using open source libraries to build a better system by Shelley Gurney Librarians are not hospice workers: best practice strategies for demonstrating value and influence in academic libraries by Stephen Pugh LT12 Victoria University of Wellington (Central Campus) LT13 LT14 Parliamentary Library National Library LT15 Wellington Medical and Health Services Library LT16 Radio New Zealand LT17 NIWA P18 IT Creating an online staff resource archive: having a voice and being heard at all levels by Fiona McGregor P19 LH2 The power of unexpected events by Ronald Milne P20 LH1 Updating the Public Libraries of New Zealand Strategic Framework - have your say by Ian Littleworth P21 CS1 IFLA: Sharing power in advocating for indigenous librarianship by Dr Loriene Roy GW2 Gateway Session 2 CS3 International network of emerging library innovators by June Garcia (USA), Jakob Laerkes (Denmark), Rasha Essmat Hassan Hussein Tawfik (Egypt), Magdeline Engleton (Botswana), Stewart Parsons (England), Paula Larrain (Chile) VS2 Vendor Sessions CS2 Techno-sprawl accommodating laptop uses in libraries by Paul White What can video business intelligence do for libraries by Sheri Whitmill Room Codes Lion Harbourview 1 LH1 Square Affair 2 SA2 Civic Suite 3 CS3 Lion Harbourview 2 LH2 Civic Suite 1 CS1 Ilott Theatre IT Square Affair 1 SA1 Civic Suite 2 CS2 Michael Fowler Auditorium MFA 9

10 Wenerei / Wednesday 2 November Registration Desk open Mihi and housekeeping MFA Keynote 8 Jenica Rogers sponsored by Reality-based librarianship for passionate librarians Brunch amongst the exhibitors Concurrent Sessions P22 LH1 P23 SA2 P24 LH2 A video collage of librarians views from around the country by Louise Mercer and Judit Farquhar- Nadasi Discovery: seek and you may find by Brian Flaherty Accountability, advocacy and academia: a library liaison perspective by Thelma Fisher Closing Panel Presentation MFA Conference Launch MFA Poroporoaki MFA This programme is correct at the time of printing. 10

11 P25 SA1 Power to print disabled people through passion for information by Marianne Kraack P26 MFA NZ info on internet the power to find the knowledge by Alastair Smith P27 CS3 Capturing history goes viral: the power of passionate photography to engage people by Moira Fraser P28 Between the quakes by Joan Simpson CS1 Room Codes Lion Harbourview 1 LH1 Square Affair 2 SA2 Civic Suite 3 CS3 Lion Harbourview 2 LH2 Civic Suite 1 CS1 Ilott Theatre IT Square Affair 1 SA1 Civic Suite 2 CS2 Michael Fowler Auditorium MFA 11

12 LIANZA Waiata Ko nga kete wananga e rapuhia e Tane Ko te kete ruruku o te rangi e rangahau ana Ki nga wananga uruuru tawhito Koia nei te tuatea ko to kete wahirangi e rangahau ana ki nga wananga uruuru tipua koia nei te tuatea Ko te kete whanui ko nga uruuru matua kei roto ra i tenei kete te kete aronui e English Translation The Baskets of Knowledge Sought by Tane The Basket called Ruruku o te rangi it pursued, the teachings and instructions in things that cause havoc and distress: The Basket of Evil. The Basket called Wahirangi it pursued, the teachings and instructions in things that bring health and prosperity: The Basket of Good. The Basket called Whanui Peace and love and all things that serve to promote the welfare of all can be found in this basket: The Basket of Love. 12

13 Rapua. Rangahaua. Huraina. Search. Research. Discover. RMIT Publishing has been the leading provider of research from Australia, New Zealand and the Asia-Pacific region for more than 20 years, delivering content through its online brand, Informit. Content is provided by more than 500 publishers, associations and peak professional bodies, including the Institution of Professional Engineers New Zealand (IPENZ), New Zealand Association for the Teaching of English, Australian and New Zealand Association for Health Professional Educators, New Zealand Institute of International Affairs and the Environment Institute of Australia and New Zealand. Informit New Zealand Collection has been created especially for New Zealand libraries, providing 100% full text access to authoritative research published in and about New Zealand. Of benefit to students, academics and professionals, this multidisciplanary resource covers the arts, business, education, environmental issues, political debates, family studies, Maori Studies and law. Find out more at Other Informit products include the Health Collection, Engineering Collection, Families & Society Collection, Indigenous Collection, Business Collection, Humanities & Social Sciences Collection and the Literature & Culture Collection. Request a free 14 day trial! Contact us: T +61 (0) E sales@rmitpublishing.com.au 13 RMIT Publishing is a business unit of RMIT Training Pty Ltd a wholly owned subsidiary of RMIT University.

14 Keynote Speakers / Kaikōrero Matua (in alphabetical order) Andrew Booth Andrew Booth is Reader in Evidence Based Information Practice at the School of Health and Related Research (ScHARR) at the University of Sheffield combining his joint interest in applying the evidence based practice approach to his own professional background with supporting the practice of others. Andrew is the world s most prolific author in Evidence Based Library and Information Practice (EBLIP) and has served for over a decade on the committees of the International EBLIP Conference Series ( ), most frequently as Chair of the International Programme Committee. With Anne Brice, a colleague from Oxford, UK, Andrew has co-edited the only EBLIP handbook Evidence Based Practice: a Handbook for Information Professionals (2006). Andrew serves on the Editorial Boards of Evidence Based Library and Information Practice (EBLIP), the international open access journal, Health Information & Libraries Journal, Journal of Electronic Resources in Medical Libraries, the International Journal of Mixed Methods Approaches and Perspectives in International Librarianship. Sponsored by Karen Coyle Karen Coyle is a librarian with over thirty years of experience with library technology. She now consults in a variety of areas relating to digital libraries. Karen has published dozens of articles and reports, most available on her web site, She has served on standards committees including the MARC standards group (MARBI), NISO committee AX for the OpenURL standard, and was an ALA representative to the e-book standards development that led to the epub standard. She follows, writes, and speaks on a wide range policy areas, including intellectual property, privacy, and public access to information. As a consultant she works primarily on metadata development and technology planning. She is currently investigating the possibilities offered by the semantic web and linked data technology. Sponsored by 14

15 Andrew Green Andrew Green is Librarian of the National Library of Wales. NLW is a legal deposit library and Wales s national archive, and houses important collections of manuscripts, maps, pictures, photographs and the National Screen & Sound Archive of Wales. Before 1998 Andrew worked in UK universities, most recently as Director of Library and Information Services in Swansea University. He chaired SCONUL ( ) and is a Board member of Research Libraries UK. He is currently active in developing UK electronic legal deposit. He is the President of CILIP Cymru and chairs the Wales Higher Education Libraries Forum. He led the foundation of Gathering the Jewels, a pioneering all-wales cultural digitisation project, and of Culturenet Cymru. He sits on the Welsh Assembly Government s Digital Advisory Board and Digital Inclusion Management Board. Andrew chaired a steering group to create a national strategy on Welsh medium higher education and is a member of the Council of Aberystwyth University. Michael Houlihan Museum of New Zealand Te Papa Tongarewa Mike Houlihan started his museum career as a Research Assistant in the Department of Exhibits at the Imperial War Museum, London, becoming Keeper of the Department of Permanent Exhibitions and Head of Exhibitions Research. He joined the Horniman Museum in south London as Deputy Director in 1984, and was appointed Director in The Horniman holds internationally-recognized collections of musical instruments and world cultures, as well as natural history. In 1998, Mike was appointed as the first Chief Executive of the newly-created National Museums and Galleries of Northern Ireland, steering through the merger of Northern Ireland s three government-funded museums. In 2003, he became Director General of Amgueddfa Cymru National Museum Wales, a family of seven museums illustrating the history, industries, and natural environment of Wales as well as important international collections of art. Mike is Chairman of ICOM UK and was previous Chair of the Collections Trust. He has published on military history and has particular interest in the experience of the British Soldiers on the Western Front,

16 Dr Aroha Te Pareake Mead Aroha Te Pareake Mead (Ngati Awa and Ngati Porou) has been involved in indigenous cultural and intellectual property and environmental issues for over 30 years at tribal, national, Pacific regional and international levels. Currently she is global Chair of the IUCN Commission on Environmental, Economic & Social Policy (CEESP) as well as Senior Lecturer in Maori Business in the Management School of Victoria University of Wellington. She is a member of Te Pae Whakawairua, the Maori Advisory Committee to the Chief Archivist of Archives NZ and the Maori Statistics Advisory Committee to the Chief Statistician, Statistics NZ. Aroha previously worked as the National Policy Director for Te Tau Ihu o Nga Wananga - the National Secretariat for the three Maori/tribal universities and before that she held managerial positions in Te Puni Kokiri, the Ministry of Maori Development. She lead the organization of the Conference that developed the 1993 Mataatua Declaration on Cultural and Intellectual Property Rights of Indigenous Peoples, the 1994 Roundtable of Indigenous Peoples and Self-Determination, and the 6th International Conference of Ethnobiologists as well as numerous, national, regional and international conferences on traditional knowledge, cultural and intellectual property rights, biodiversity and genetic resources. More recently she was lead organiser of the global conference "Sharing Power: A New Vision for Development." She has published widely on issues of Maori and indigenous cultural heritage protection. Martin Molloy OBE As the only public librarian operating at the top level in UK local government Martin will offer the strategic view of developments affecting public libraries in the UK: the Future Libraries programme, with its various approaches to new models of governance and service provision, the landscape for sectoral leadership following the imminent demise of the Museums, Libraries and the Archives Council, the new orthodoxy around localism, and the creative approaches which local authorities are adopting in the face of budgetary and other contraints. Officer of Derbyshire County Council for the last twelve years. He is currently Strategic Director of Cultural and Community Services. He started his career as a graduate trainee in Hertfordshire in 1974 before moving to Hampshire County Council in Martin serves in a variety of professional roles, he is currently Chair of the Board of the Reading Agency, Board member of the East Midlands Museums Libraries and Archives Council, he is a member of the Advisory Committees of the Departments of Information Studies and Information Science at the Universities of Sheffield and Loughborough respectively. He is Past President of the Chartered Institute of Library and Information Professionals (CILIP), A Past President of the Society of Chief Librarians, a past member and past Chair of the Advisory Council for Libraries, past Chair of the DCMS Libraries and Adult Learning Steering Group. In 1998 Martin received a Library Association Royal Charter Centenary Medal and was awarded an OBE in June

17 Molly Raphael Molly Raphael is President of the American Library Association ( org). As ALA president, Raphael is the chief elected officer of the oldest and largest library organization in the world and serves as its chief spokesperson. Established in 1876, the American Library Association has nearly 61,000 members. Its mission is to provide leadership for the development, promotion and improvement of library and information services and the profession of librarianship in order to enhance learning and ensure access to information for all. Raphael served in urban public libraries for 40 years. In 2003, she was recruited to lead the award-winning Multnomah County Library (MCL) in Portland, Oregon. During her tenure, she increased diversity in library employment, collections and programming and was awarded the Arthur Flemming Civil Rights Award. Under her leadership, MCL achieved consistently top national rankings among urban public libraries. MCL, a nationally recognized leader in developing early literacy services and programs to reach out to underserved, culturally diverse communities, was selected in 2009 to receive the US Institute for Museum and Library Services National Medal for Museum and Library Service, the nation's highest honor for museums and libraries. Raphael s 33 years at the Washington, DC Public Library (DCPL) began as a youth librarian and culminated in her appointment as Library Director in For over two decades in senior positions, Raphael played a significant role in transforming public libraries to embrace the digital age and become centers supporting neighborhood development. Raphael has served on boards for many organizations and institutions. In the past decade, she has served on advisory boards for several graduate library and information science programs. Prior to being elected President of the American Library Association, Raphael held many elected and appointed positions in ALA and other library-related organizations. Raphael received her M.S. in Library Science from Simmons College in Massachusetts and received its Alumni Achievement Award in She holds an undergraduate degree from Oberlin College in Ohio. 17

18 Jenica Rogers The professional bio: Jenica P. Rogers is Director of Libraries at the State University of New York at Potsdam, coming from a background in cataloging, collection development, and staff training. Jenica serves as the chief administrator of the Crumb and Crane Libraries, with responsibilities that include short-term and strategic planning, fiscal management, fundraising and donor development, representing the libraries to outside constituents, and supervision of 24 FTE employees spanning NYS Civil Service employees, professional staff, and librarians. Jenica s current professional interests include trying to think strategically about the next five years ; advocating for swift but rational implementation of emerging technologies in academic libraries; breaking the bad patterns of ostrich-style library management, and informing, mentoring, and supporting new library professionals as they hit the real world face first and at full speed. Jenica earned her MLIS from the University of Wisconsin-Madison in 2001 after graduating from Trinity College in Hartford, CT in 1998 with a BA in English Literature. In 2009 she received a SUNY Potsdam President s Award for Excellence in Professional Service and was nominated one of Library Journal s Movers and Shakers for Or, if you prefer: I m a librarian who hates talking about herself in the third person. I m a real person. I keep obsessive to-do lists. I m kind and generous and selfish and blunt. I m faculty, and I was tenured at 33. I read mostly fantasy and space opera. Balancing budgets and spending them well makes me feel successful. I believe in the work I do. Information literacy makes better people, and the world needs those. I believe that well behaved women seldom make history. I m a LARPer. I m a knitter. I love songs about rebellion. I own a Wii, an XBox, a MacBook, and an ipad, and I play games on all of them. My main is a Night Elf Warrior. I love buying books with someone else s money. I love throwing out bad books even more. I find picking out furniture finishes strangely enticing. Kindly sponsored by 18

19 MC / Kaikawe Apirana Taylor Apirana Taylor from the Ngati Porou, Te Whanau a Apanui, and Ngati Ruanui tribes, and also Pakeha heritage, is a poet, playwright, novelist, short story writer, story teller, actor, painter, and musician. His poems and short stories are frequently studied in schools at NCEA and tertiary level and his poetry and prose has been translated into several languages. He has been Writer in Residence at Massey and Canterbury Universities, Rangi Ruru, St Andrews College and Hagley High School. He has been invited several times to India and Europe to read his poetry and tell his stories, and to National and International festivals. He travels to schools, libraries, tertiary institutions and prisons throughout NZ to read his poetry, tell his stories, and take creative writing workshops. He is published nationally and internationally. Apirana lives in Paekakariki with his whanau. 19

20 Social Programme / Hōtaka Ngahau Welcome Reception Kindly sponsored by Te Upoko o Te Ika A Maui Join us at the end of the first day for canapés and drinks in the exhibition area, where you will have the opportunity to catch up with colleagues, meet new people, mingle with sponsors and exhibitors and to acknowledge their support of the Conference. Date: Time: Venue: Cost: Sunday 30 October 5.30pm 7.30pm Exhibition Halls, Renouf Foyer and the Town Hall One ticket is included in each full registration and each exhibitor registration. Additional tickets may be purchased for $45 from the registration desk. Newcomers Morning Tea Kindly sponsored by This is a separate morning tea for anyone new to the profession or first time LIANZA conference delegates. The LIANZA President, Executive and Council invite you to attend this morning tea so they can personally welcome you to the profession and to the conference. It is an opportunity to learn a little more about LIANZA and how the organisation can support you and your library throughout your profession. Take the opportunity to meet other first time delegates, network with other newcomers and talk to the experienced group of people who lead LIANZA. INELI Networking Mix & Mingle Join us for drinks and nibbles and an opportunity to mix and mingle with the INELI delegation and keynote speakers after the LIANZA AGM. Date: Time: Venue: Monday 31 October 6.00pm-7.00pm West Gallery A Celebration of Kiwiana Date: Tuesday 1 November Time: 7.00pm 11.00pm Venue: Te Wharewaka o Poneke Conference Centre, Taranaki Wharf Cost: $70 per person. Tickets can be purchased from the registration desk (subject to availability) Includes: Pre-dinner canapés, light dinner, refreshments, entertainment Dress: Kiwiana Join your colleagues for an evening of Pacific enchantment at the fabulous new Te Wharewaka complex situated on Wellington's waterfront. Bask in the lights of the city as you explore the incredible indigenous culture of New Zealand, and all while enjoying wonderful entertainment, delicious local delicacies and a glass or two of New Zealand's finest. An evening not to be missed! Date: Time: Venue: Monday 31 October 10.15am 11.00am Lion Harbourview Lounge 20

21 Exhibitor Floor Plan / Papa Wellington Town Hall Renouf Foyer 21

22 Exhibitor Listing (in alphabetical order) 3M 10 & 11 Abnote NZ 64 Access-It Software Ltd 24 Alexander Street Press 17 Baker & Taylor/ James Bennett/ YBP 26 Bolinda 46 Britannica Digital Australia Limited 68 & 69 Cardquip 16 Catalyst IT Limited 29 Celsus Systems Limited 57 Civica Library & Learning 33 & 34 Copper Mobile ANZ 39 Copy Monitoring Systems 13 DA Information Services / Brill / Springer 04 & 05 Datacom Systems Ltd 27 DME & AP Digital 54 Ebook Library (EBL) 47 Ebsco Information Services 15 Elsevier Health Sciences 20 Elsevier Science & Technology 19 Emerald Group Publishing Ltd 70 ExLibris Australia Pty Ltd 12 FE Technologies 01, 02, 03 Gale-Cengage Learning 06 Hydestor Manufacturing Ltd 30 igroup Australasia Pty Ltd 52 Information Specialists Ltd (Infospecs) 07 Innovative Interfaces 53 Instinct Furniture NZ Ltd 21 Leading Solutions 09 LIANZA 37 Monitor Business Machines 32 NZMS (New Zealand Micrographic Services) 23 National Library of New Zealand 42 & 43 Nature Publishing Group 55 Nielsen Book Services Ltd 35 OCLC (UK) Ltd 14 Office of Film and Literature Classification 63 Open Polytechnic 22 OverDrive 38 Oxford University Press 08 Peter Pal Library Supplier 62 ProQuest 59, 60 & 61 RMIT Publishing 56 Sage Publications Asia-Pacific 18 SirsiDynix 40 Softlink Pacific 25 Soutron Limited 41 Statistics New Zealand 66 & 67 SWETS 49 Te Rōpū Whakahau 36 Taylor & Francis 50 The Library Supply Company & Askews & Holts Library Services 48 The Magazine Marketing Company Ltd 65 Thomson Reuters 31 Ulverscroft Large Print Books Ltd 44 Unique Management 28 Wheelers Books 58 Wiley-Blackwell 45 Wolters Kluwer Health Ovid 51 22

23 Exhibitor s Directory 3M New Zealand Limited 10 & Apollo Drive Albany Auckland Contact: Terry Riding T: E: triding@mmm.com W: 3M Library Systems Don t miss the 3M stand to see and experience some ground breaking new innovations being released in 2011 that will change the way libraries interact with patrons forever. Featuring the new and contemporary range of RFID SelfChecks and the 3M Fines & Fees Payment system. Register at the stand for "Translate" the 3M Library newsletter and be in to win another fantastic 3M Micro-projector again this year. ABnote NZ Print Place Christchurch 8024 Contact: Greg Quirke T: ABNOTE M: E: greg.quirke@abnote.co.nz W: ABnote NZ formally Security Plastics, has now been part of the ABnote group for the past 3 years. We are the only company in NZ that can make all types of cards, such as chip, ID, environmental, retail and banking. We employ over 200 people in NZ, with our main plant in Christchurch, and offices in Auckland, Wellington and Christchurch. Your end to end solution provider. Access-It Software Ltd 24 PO Box 6422 Wellington 6141 Contact: Jo Copland T: F: E:; jo@accessitsoftware.com W: Access-It Library is a powerful library management solution for specialist, academic and school libraries, by a NZ company that supplies its solutions to over 25 countries. Access-It manages a wide range of resources including books, periodicals, e-books and digital content. Fully featured for users and managers, Access-It is fast, flexible, attractive and very easy to use. Our team offers exemplary after sales support and is experienced in data migration from legacy systems. 23 Alexander Street Press 17 PO Box 452 Palmerston North Contact: Dan Hamid T: F: W: E: dhamid@alexanderstreet.com Alexander Street Press brings together the skills of traditional publishing, librarianship, and software development to create quality electronic collections. Currently offering collections in music, counselling, history, anthropology, religion, women's studies, nursing, literature and the arts, with a growing collection of online video databases taking the company ever more multidisciplinary. Upcoming areas include medicine, business and the sciences. Alexander Street Press is committed to creating collections of global relevance, and partners with the local library community in order to do so. Baker & Taylor/ James Bennett/ YBP 26 Locked Bag 537 Frenchs Forest 2006 Australia NSW Contact: T: M: F: W: E: ahocken@ybp.com Baker & Taylor, James Bennett & YBP specialise in all aspects of acquisitions and collection development to libraries. With superior industry knowledge and relationships with publishers, we offer the most comprehensive range of content available today and provide leadership in efficient acquisition workflows to meet the needs of your library. Bolinda Mohr St Tullamarine VIC 3043 Australia Contact: Rod Riley T: F: W: E: rod@bolinda.com Bolinda is an innovative media company and public library specialist that publishes and distributes the world s best range of titles in specialist product niches of large print and unabridged audio books. Bolinda digital the company s download solution is the world's best download solution and number one in the market today. Come and see us at our stand to know more about our apps and ebook solution launching 2012.

24 Britannica Digital Australia Ltd 68 & 69 Level 1, 9 Help Street Chatswood, NSW Australia Contact: Camille Davey T: W: E: cdavey@eb.com.au Britannica Online Library Edition The only online reference site created specifically for libraries! Extensive, thorough, intuitive and fast! Britannica Online Library Edition contains comprehensive content for all ages and all levels of learning from age 8 to adult learners, from business professionals to curious seniors. Whether it s frogs or physics, gardening or geography, Britannica Online Library Edition covers it all, delivering trustworthy information in one multimedia resource 24/7. Catalyst IT Limited 29 PO Box 11053, Manners Street Wellington Contact: Don Christie T: E: don@catalyst.net.nz W: Catalyst is the largest independent open source technology specialist in Australasia. We create, manage and maintain web applications in the public, private and educational sectors. Members of the Catalyst Koha team have been involved in developing and supporting Koha since its inception in CardQuip 16 PO Box 630 Whangaparaoa 0943 Contact: Walter Spierings T: F: W: E: info@cardquip.com With 29 years of experience in the Card industry, CardQuip are leading providers of high quality Borrower Cards, RFID Labels, RFID Card, Barcode Labels, Barcode Scanner, Security Tags and ID Card printers solutions. Personalize your Borrower Card onsite with the latest Card printers and ID software solutions, this is a must see at stand No 39. Celsus Systems Merlot Drive Tauranga Contact: Candice Whepi T: F: M: E: candicewhepi@yahoo.com.au Celsus Systems is a library shelving company which specializes in kingfisher library concepts. Our range of products include, Kingfisher library, spacemaker storage,envirofile filing, Ascent Furniture, Prague Seating. We give a lifetime materials and workmanship guarantee on all of our products. We are committed to being environmentally friendly in all areas necessary. Our Philosophy - we listen, we work with you, we work for you, we deliver Civica Library & Learning 33 & 34 Level 5, 565 Bourke Street Melbourne Australia Contact: Glen French, NZ Sales & Account Manager T: F: M: E: gfrench@civica.co.nz W: As one of the earliest established library systems suppliers, Civica has a strong track record of delivering library automation solutions over 29 years and provides library solutions to more than 1200 libraries all over the world. A leader in Library Managed Services, Civica combines consulting, software and infrastructure services to help libraries respond to their key requirements. Copper Mobile ANZ 39 Level 3, 369 Queen Street Auckland 1010 Contact: Keith Swasbrook T: APPS M: W: E: keith@coppermobile.net.nz Copper Mobile ANZ are innovators in the field of mobile application development for devices such as iphone's, ipads, Androids, Blackberrys etc. Whether you want database components, GPS, QR Code and social media integrations, Copper Mobile ANZ s knowledgable team guides you through the whole process of developing a mobile solution that exceeds your expectations and delivers positive and measurable outcomes. 24

25 Copy Monitoring Systems (NZ) Ltd 13 PO Box 31696, Milford 0741 Auckland Contact: Jim Milne T: W: E: james.milne@xtra.co.nz Copy Monitoring Systems is the New Zealand agent for Tag Alert Library security systems, i2s Book Scanners and PaperCut Copy and Print monitoring and payment systems. We also supply a range of coin based payment systems for photocopiers. Please visit Dean and Jeric on stand number 13 for a demonstration. DA Information Services / Brill / Springer 04 & Whitehorse Road Mitcham, Victoria, 3132 Australia Contact: Michael Cowley T: F: W: E: mcowley@dadirect.com DA Information Services makes the discovery, selection and acquisition of print and electronic library resources easy. Brill has a rich history, with publications focused on Humanities and Social Sciences, and Law. Springer is one of the world s leading STM publishers; and has the world s most comprehensive scientific ebook collections, publishing over 4,000 new ebooks and ereferences annually. Datacom Systems Ltd 27 PO Box 6041 Auckland Contact: Dave Kelly T: F: M: W: E: DaveK@datacom.co.nz Datacom provides reliable, innovative and industry leading IT solutions and services. Datacom s Libraries team specialises in providing IT support to Libraries and has over 25 years experience of supporting libraries throughout NZ. Our services include secure systems hosting and management, public learning centre/internet management solutions, digital heritage databases self check and security, RFID and consultancy. DME & AP Digital 54 PO Box 483 Claremont WA 6910 Australia Contact: Laurie Varendorff T: F: M: E: laurie.varendorff@gmail.com Contact: Andrew Pettengell M: E: andrew@apdigital.co.nz W: Providing powerful connections to the past through the leading edge technology that is the E Image Data Scan Pro 2000 Microform viewer. Intuitive software that transforms microform collections with OCR options to multiple outputs. Proven advice for onsite capture of your Heritage Collections combined with affordable equipment solutions when required. Ebook Library (EBL) 47 Level 1, 62 Bayview Terrace, Claremont, WA 6010 Australia Contact: Alison Morin, MLS T: F: E: alison.morin@eblib.com T: W: EBL is one of the world s leading ebook aggregators, offering libraries some of the most flexible and innovative ways to acquire and access ebooks. EBL s title list represents over 200,000 scholarly titles from more than 400 publishers, across a broad range of subjects. All of EBL s titles are available for purchase with perpetual access and multiple concurrent access. Additionally, EBL offers some of the most sophisticated and flexible demand-driven acquisition options. Libraries can choose to utilize EBL s demand-driven acquisition tools to supplement their regular ebook acquisition workflow or as a primary mode of acquisition. EBL s patron interface is intuitive and easy to use and offers patrons the choice of reading online or downloading to a laptop, PC or reading device. 25

26 EBSCO Information Services 15 Private Bag Newmarket Auckland 1149 Contact: Mary Wu T: F: W: E: mwu@ebsco.com EBSCO Information Services is the world s leading information agent providing cutting-edge technology for managing and accessing print and e-journals, e-packages, research databases, e-books and more. E discovery solutions, include EBSCO A-to-Z and LinkSource, EBSCONET, ERM Essentials and EBSCO MARC Updates. EBSCO offers a suite of more than 300 research databases as well as well as ebook and eaudiobook services via EBSCOhost, the EBSCO Discovery Service, and a federated search service. These services offer unparalleled integration to help librarians save time and money while empowering their users. Elsevier Health Sciences 20 Tower 1, 475 Victoria Avenue Chatswood NSW 2067 Australia Contact: Customer Service T: F: W: E: customerserviceau@elsevier.com.au For over 100 years, the Elsevier name has represented a dedication to excellence in the exchange of information. Visit our booth to learn more about our suite of online resources for Medicine, Nursing and Pharmacy, find out about interoperability between our products and your Electronic Medical Record system, and to hear more about our local version of MD Consult. Elsevier Science & Technology 19 Tower 1, Level Victoria Avenue Chatswood, NSW, 2067 Australia Contact: Macy Lee T: W: E: ANZS@TInfo@elsevier.com Elsevier is the world s leading publisher of science and health information, serving over 30 million scientists, students and professionals worldwide. We publish around 2,000 journals and nearly 20,000 books and major reference works. Our products help accelerate science and research discovery by providing world-class information and innovative tools that enhance productivity and improve outcomes. For more information please visit: Emerald Australia Pty Ltd 70 Level 31, 120 Collins St Melbourne VIC 3000 AUSTRALIA Contact: Vivienne Fox, Country Manager, Australia and New Zealand T: +61 (0) W: E: vfox@emeraldinsight.com With over forty years experience, Emerald Group Publishing is a leading independent publisher of global research with impact in business, society, public policy and education. In total, Emerald publishes over 770 titles, comprising 275 journals, over 375 books and more than 120 book series as well as an extensive range of online products and services. Leading collections include: Emerald Management ejournals and Emerald Backfiles, as well as other collections such as ebooks, Emerging Market Case Studies and Health & Social Care. An international publisher with offices worldwide, Emerald works in close collaboration with academic and corporate associations across the globe, actively supporting education and research through its research grant awards. Ex Libris Australia Pty Ltd 12 L2, 229 Greenhill Road Dulwich SA 5065 Australia Contact: Holley Dumble, Director of Sales, Australia & New Zealand P: F: W: E: holley.dumble@exlibrisgroup.com Ex Libris is a leading provider of automation solutions for academic, national, and research libraries. Offering the only comprehensive product suite for electronic, digital, and print materials, Ex Libris provides efficient, user-friendly products that serve the needs of libraries today and will facilitate their transition into the future. Ex Libris maintains an impressive customer base consisting of 4,900 sites in more than 80 countries on six continents. For additional information on Ex Libris Group, see our Web site, join us on Facebook, visit our Commentary blog, and follow our Twitter page. 26

27 FE Technologies 01, 02, 03 PO Box Manukau 2150 Auckland Contact: Frank Giampetrone T: F: W: E: The FE Technologies Smart Library Radio Frequency Identification system is state-of-the-art RFID for libraries. Using SIP2 protocol, the Smart Library RFID system enables speedy, simple and user-friendly library transactions for library staff and borrowers. This includes check out, check in, returns, putting items on hold, stock-take and daily shelf management. Gale - Cengage Learning 06 Level 7, 80 Dorcas Street South Melbourne 3205 Australia Contact: Maryce Johnstone T: F: E: maryce.johnstone@cengage.com W: Gale - Cengage Learning is a world leader in e-research and educational publishing for libraries, schools and businesses. Best known for its accurate and authoritative reference content as well as its intelligent organisation of full-text magazine and newspaper articles, Gale offers more than 600 databases that are published online, in print, as ebooks and in microform. Hydestor Manufacturing Limited 30 Auckland / Rotorua / Wellington / Christchurch Contact: Paul Ryan T: W: E: pryan@hydestor.co.nz New Zealand s pre-eminent manufacturer acknowledges the co-operation of many librarians and collection managers who as part of the consultative design process have driven our product range and allowed us to remain At the Forefront of steel library shelving design and manufacture. Infospecs Jervois Road Ponsonby, Auckland Contact: Sallie Keegan & Sue Watson T: W: E: sallie.keegan@infospecs.co.nz Infospecs is the New Zealand reseller of Inmagic software. Come to the stand to see how their products are used in corporate and special libraries for knowledge management and creating social knowledge networks, and in other libraries for publishing collections of documents, images and artifacts on the web. igroup Australasia 52 Exchange Tower Suite 213, Level 2, 530 Little Collins Street Melbourne Vic 3000 Australia Contact: Peter Hoving T: E: peter.hoving@igroupnet.com W: For over twenty give years, igroup and its subsidiaries have worked with publishers and libraries to bring research information to the desk of academics, students, doctors and research scientist. We proudly represent many of the worlds best publishers, especially those publishing in the Science, Technology, Medical & Business fields. Innovative Interfaces Shellmound Way Emeryville, CA Contact: William Ho T: W: E: info@iii.com Innovative Interfaces ( provides a complete array of library-technology solutions including the Millennium LMS, Encore Synergy discovery tool, and the Content Pro digital library solution. In addition, the company announced development of its new Sierra Services platform in early Innovative s customers are found in over 50 countries with installations in the Americas, Africa, Asia, Europe, Oceania, and the Middle East. 27