DEPLOYMENT PLANNING SERVICES FOR SHAREPOINT AND AZURE ACCESS STRUCTURED CONSULTING ENGAGEMENTS, FUNDED BY MICROSOFT AND DELIVERED BY MICROSOFT

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Gabriel Bennett
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1 DEPLOYMENT PLANNING SERVICES FOR SHAREPOINT AND AZURE ACCESS STRUCTURED CONSULTING ENGAGEMENTS, FUNDED BY MICROSOFT AND DELIVERED BY MICROSOFT QUALIFIED PARTNERS ASK A MANDO REPRESENTATIVE FOR MORE INFORMATION.

2 HOW TO SUCCEED WITH SHAREPOINT AND OFFICE 365 A morning s discussion exploring new features and engaging your organisation

3 AGENDA & INTRO S Unleashing the potential of SP13 &O365 SharePoint 2013: Key new features & deployment options Consultant view Lunchtime Q&A Hashtag:

4 DEPLOYMENT PLANNING SERVICES FOR SHAREPOINT AND AZURE ACCESS STRUCTURED CONSULTING ENGAGEMENTS, FUNDED BY MICROSOFT AND DELIVERED BY MICROSOFT QUALIFIED PARTNERS ASK A MANDO REPRESENTATIVE FOR MORE INFORMATION.

5 BUSINESS TRANSFORMATION

6 Easy-to-use systems To save time CREATING EXPERIENCE customers & internal users want: Increase customer satisfaction Reduce cost to serve Create opportunity ENABLING TECHNOLOGY The business wants to:

9 TA DAH! A SELECTION OF OUR SHAREPOINT PORTFOLIO

10 VF VODAFONE CASE STUDY PARTNER SERVICES: PARTNER EXTRANET xx

11 BENTLEY: INTRANET

12 GREAT PLACES: DIGITAL ESTATE MIGRATION

13 JAGUAR LAND ROVER: GLOBAL INTRANET

14 JONES LANG LASALLE: GLOBAL PROPERTY BROKERAGE SYSTEM

15 NORTHUMBRIAN WATER LIMITED: INTRANET

16 MARKS & SPENCER: ONE TEAM SUPPLIER COLLABORATION EXTRANET

17 MONEYSUPERMARKET: HR INTRANET

18 ROYAL LIVERPOOL AND BROADGREEN HOSPITAL: PUBLIC SITE

19 BUSINESS LINK NORTHWEST: KNOWLEDGE MANAGEMENT PLATFORM

20 GRONTMIJ: GLOBAL INTRANET

21 MICROSOFT: BUSINESS INTELLIGENCE MAPPING USING BING

22 EC HARRIS: INTERACTIVE PMO PROCESS FLOWS

23 DESIGN MATTERS

25 A BOOKING PROCESS RESEARCH PLAN BOOK JOURNEY POST JOURNEY

26 EMOTIVE BEHAVIOUR OF ONE TOUCH POINT Matt s experience of the booking process for his business meeting at the Berlin office

27 Easy-to-use systems To save time CREATING EXPERIENCE customers & internal users want: Increase customer satisfaction Reduce cost to serve Create opportunity ENABLING TECHNOLOGY The business wants to:

28 UNDERSTANDING PEOPLE AND CREATING GREAT EXPERIENCES LOVING TECHNOLOGY AND ENABLING IT S BEST USAGE

29 PERFECT END USER EXPERIENCE OUT OF THE BOX FUNCTIONALITY

30 PERFECT END USER EXPERIENCE BALANCE BEST VALUE ROE & ROI OUT OF THE BOX FUNCTIONALITY

31 TOTAL COST OF OWNERSHIP (TCO) AND THE 80/20 RULE

32 SHAREPOINT: THE JOURNEY SO FAR Portal with basic search functionality based on two platforms A single integrated web content management system with collaboration and portal search Richer functionality with web part and master pages Business focused rather than IT focused system Web based i.e. access anywhere using a web browser User experience improvement to incorporate ribbon Improved 3 level search with managed metadata Branding through HTML5 & CSS3 Mobile optimisation Device specific targeting Integrated FAST Enterprise Search Social Search microblogs & comments Simplified & unified Navigation Social Computing Facebook style newsfeed Communities of best practice - community sites Social collaboration features via team blogs, social tagging and status updates People Cards showing social networking information Sharer work; Cross site publishing; aggregated task management Document collaboration through document sets SharePoint App integration SharePoint Public App Store Integration with Office 2013 / 365, Lync2013, SkyDrive Pro & Skype

33 With Microsoft Office SharePoint Server 2007 you could just have the SharePoint guy in your team. SP 2010 changed that, it s so big you need a team. With SP13 and Office365, the need is only going to increase.

34 TEAM PROJECT MANAGER ANALYST INFORMATION ARCHITECT POWER USER SUBJECT MATTER EXPERT ARCHITECT DEVELOPER IT ADMIN KNOWLEDGE MANAGER AND OTHER SKILLSETS REQUIRED

35 ONGOING OPTIMISATION AND CONTINUOUS IMPROVEMENT RESEARCH Pain points, inefficiency, wish-list ON-GOING IMPROVEMENT Analytics, Content support BUILD & MIGRATION Consultancy, Development & Managed Services

37 DELIVERING BUSINESS BENEFIT IT S ABOUT TRANSFORMING WORKING PRACTISE IT S ABOUT ENGAGING PEOPLE. DESIGN MATTERS IT S ABOUT MAKING THE MOST OF THE TECHNOLOGY AND CREATING A PLATFORM FOR THE FUTURE IT S ABOUT COMMITMENT TO CONTINUOUS IMPROVEMENT AND OPTIMISATION AROUND PEOPLE S NEEDS

38 HOW TO SUCCEED WITH SHAREPOINT AND OFFICE 365 WHAT S NEW IN SHAREPOINT 2013

39 TRENDS AFFECTING THE WAY WE WORK 1 billion smartphones by 2016, 350M of those being used at work 82% of the world's online population engages in social networking 50% of enterprise customers are on the road to cloud

40 AGENDA New & improved features in SharePoint 2013 Branding incl. optimisation for mobile Improved search Social features SharePoint App Store Integration with other platforms Deployment options in the cloud era

41 UI & BRANDING IMPROVEMENTS

43 IMPROVED SEARCH

44 SOCIAL BY DESIGN

46 INTEGRATION WITH OTHER PLATFORMS AND SOFTWARE

47 DEPLOYMENT OPTIONS

50 SHAREPOINT IN THE CLOUD SECURITY

51 SUMMARY SharePoint has been overhauled with a focus on Social Integration with other platforms Making critical components even better. i.e. search Deploy on-premise, to Office 365 (SharePoint Online) or via IAAS on Windows Azure

52 TODAYS AGENDA Previous Life SharePoint: The Journey so far Intranets: The Chicken Scenario/ The Egg Scenario Mando s Start Point for SharePoint User Engagement/ Adoption Mando s Summary

53 PREVIOUS LIFE

54 SHAREPOINT: THE JOURNEY SO FAR Portal with basic search functionality based on two platforms A single integrated web content management system with collaboration and portal search Richer functionality with web part and master pages Business focused rather than IT focused system Web based i.e. access anywhere using a web browser User experience improvement to incorporate ribbon Improved 3 level search with managed metadata Branding through HTML5 & CSS3 Mobile optimisation Device specific targeting Integrated FAST Enterprise Search Social Search microblogs & comments Simplified & unified Navigation Social Computing Facebook style newsfeed Communities of best practice - community sites Social collaboration features via team blogs, social tagging and status updates People Cards showing social networking information Sharer work; Cross site publishing; aggregated task management Document collaboration through document sets SharePoint App integration SharePoint Public App Store Integration with Office 2013 / 365, Lync2013, SkyDrive Pro & Skype

55 THE CHICKEN SCENARIO An Intranet: We need one! We need a new one The new bird in town Months later: Doesn t work it s rubbish Wow! Amazing

56 OR THE EGG SCENARIO An Intranet: We need one! Can we have this?... oh and this! Who is doing that? What about that? It NEVER hatches

57 MANDO S START POINT FOR SHAREPOINT Appoint a Business Project Leader Form a SharePoint team

58 USER ENGAGEMENT/ ADOPTION FUNCTION & DESIGN NO IT TRAIN & SUPPORT COMMUNICATE SHAREPOINT ENGAGEMENT / ADOPTION GO AGAIN DEVELOP ITERATIVELY GATHER REQUIREMENTS LAUNCH

59 USER ADOPTION THE SHAREPOINT INTRANET LIFECYCLE TIME SHAREPOINT IS BEING USED

60 MANDO SUMMARY: MAKE IT WORK BY.. Elect a Business Sponsor empowered to make decision Know the end game Start small Don t do everything in phase one Iterative phased approach but continual improvement SharePoint is not an IT Project You are the facilitators

62 DEPLOYMENT PLANNING SERVICES FOR SHAREPOINT AND AZURE ACCESS STRUCTURED CONSULTING ENGAGEMENTS, FUNDED BY MICROSOFT AND DELIVERED BY MICROSOFT QUALIFIED PARTNERS ASK A MANDO REPRESENTATIVE FOR MORE INFORMATION.

Enterprise-ready productivity and collaboration

Enterprise-ready productivity and collaboration 1 billion smartphones by 2016, 350M of those being used at work 82% of the world's online population engages in social networking 39% SMB to pay for cloud