German Tivoli User Group

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1 German Tivoli User Group IBM Software Executive Briefing Center, Rome - Italy April 3-4, 2008

2 German Tivoli User Group Rome Tivoli Laboratory Auditorium A, Building 5 Via Sciangai 53, Roma Location: IBM SW Executive Briefing Center Auditorium A-B Via Sciangai 53 Roma, Italy Phone (39)(06) Location: Hotel dei Congressi Viale Shakespeare 29 Roma, Italy Phone (39)(06)

3 Agenda Thursday 3 Auditorium A 9:30 Arrival at IBM Rome Registration: IBM Building 5 (be prepared with the form that has been sent to you by , and identification card). 10:00 Address of welcome, agenda, organization Stefan Wißkirchen - GSE 10:15 Welcome to IBM Rome Tivoli Lab Giovanni Lanfranchi Director Rome Tivoli Lab 10:30 Availability and Business Service Management Update: Architecture and Strategy Green Data Center Strategy TEP Next Generation BIRT and Cognos: how to fit together Chris O Connor - IBM Vice President, Strategy and Market Management Tivoli 11:45 Open discussion and roundtable Chris O Connor - IBM Vice President, Strategy and Market Management Tivoli Jim Carey Availability Manager Program Director Karl Kueber IBM Sales 12:30 Lunch Buffet will be served in the open space in front of Auditorium A Auditorium A 13:30 14:15 15:30 15:45 Jeopardy Contest ITM 6.1 / ITM 6.2 Ambretta Perrino ITM L2 Support BIRT reporting: Overview Claudio Marinelli SW Architect, Rome Architectural Team Coffee Break will be served in the open space in front of Auditorium A ITM Custom Script and their provisioning Christian Michaelski - ACT 16:30 Panel discussion: meet customer support Moving to the appropriate meeting rooms according to the following prospect.

4 Agenda Thursday 3 continuing Room 604 Room 606 Briefing Center Walking through ITM 6.2 Francesco Marinucci L2 Tech Leader and L2 Support Team Desktop and device management Details: Demo will include all the solutions playing a role into Desktop Management (Provisioning in general including OS and Tivoli Remote Control). Gianfilippo Maniscalco Tivoli Provisioning Manager L2 Support Team Francesco Latino Tivoli Provisioning Manager for OS Development Michele Tomassi - Tivoli Provisioning Manager for OS Development Marco Imperia Tivoli Provisioning Manager Development Team Francesca Balzi Tivoli Remote Control L2 Support Team Fabio D Alfonso - Tivoli Remote Control L3 Support Team TBSM Details: Walking through the new Tivoli Business Service Management and exploring integration capabilities versus TADDM Mariella Angelini TADDM L2 Support Team Raffaella Nicolosi Rome Global Response Team 18:15 Leaving the meeting 19:30 Meeting Point at the Hotel, dinner all together. Bus / Taxis will bring you in Trastevere where the restaurant is located.

5 20:15 Restaurant: Taverna dei Mercanti, April 3rd evening Restaurant: Taverna dei Mercanti Piazza de Mercanti 3a Tel Trastevere, Rome city center Reservation name: Cesare Experience Rome s nightlife Tiberina isle, Lungotevere Ripa, Piazza Santa Cecilia etc etc

6 Agenda Friday 4 Auditorium A 9:00 Address of welcome, agenda, organization Stefan Wißkirchen - GSE 9:15 IT Service Management Strategy 2008 Torsten Malcherek, IBM 9:45 Rome SOA leadership center Carlo Romano SOA Leadership Center 10:30 Coffee Break will be served in the open space in front of Auditorium A 11:00 Tivoli Maximo Overview: who is who : Overview Wolfgang Rueckert - Tivoli Tech. Sales for Maximo and ISM 12:00 Lunch Buffet will be served in the open space in front of Auditorium A 13:00 Tivoli Maximo Asset for IT Wolfgang Rueckert - Tivoli Tech. Sales for Maximo and ISM 13:45 Wrap Up and conclusion, ending of 2nd day Team Auditorium A Auditorium A 14:00 Panel discussion: meet customer support Moving to the appropriate meeting rooms according to the following prospect. 14:30 Coffee Break will be served in the open space in front of Auditorium A 15:00 Panel discussion: meet customer support Continuing until 16:30

7 Agenda Friday 4 continuing Room 604 Room 605 Briefing Center ITCAM for WAS Details: Navigating Web Interfaces of Managing Server (MS), evaluate time of response, drilldown on possible bottleneck, report generating Marco De Gregorio L2 Support Team CCMDB 7.1 Details: Navigating TADDM 7.1 and exploring reconciliation capability Roberto Marcovaldi - L2 Tech Lead and Support Team Dynamically creating documentation tailored for you Details: Software documentation is usually produced by focusing on what the product can do rather than on who the reader is and what he wants to know. In this session we will show a new approach to developing documentation, where the reader can follow his own goal-driven navigation paths and create his own personal documentation according to his needs. Cristina Bonanni ID Tech Lead and team 16:30 Leaving the meeting, catching flights

8 Where to go. IBM - Rome Lab Address: IBM Italia Via Sciangai Roma, Italy Auditorium A, Building 5 IBM coordinator Assistance: Elena Venditti Phone For urgencies: Antonia Paldera Phone Elena Tognoni Phone Reception B4-B5-B6 Auditorium Reception B1-B2-B3 Reception: Building 2 Phone.: Dresscode: Business Casual

9 How to reach IBM Office From the Hotel to Metro Station EUR Palasport Directions Total Estimate time: 5-8 minutes walking Distance Start out going WEST on VIALE EUROPA toward Viale BOSTON 0.3 kilometers EUR Palasport IBM Shuttle bus Hotel dei Congressi Turn LEFT onto VIA CRISTOFORO COLOMBO Turn SLIGHTLY RIGHT onto VIALE AMERICA 0.2 kilometers 0.3 kilometers Cross the street. The IBM bus stop is just where there is the big platform (on the left side of Metro steps). Ask to the driver if it is the IBM bus. Please check the timetable. Bus takes 15 minutes to reach IBM Office You can use IBM shuttle bus which stops at EUR Palasport. Be ready with IBM pass

10 To keep in mind Your 1st Stop is the reception of Building 5. Be ready with your identification card and the form that has been previously distributed by the staff of the meeting. After the registration you will receive a temporary daily badge to access inside the IBM building and transit through the Tivoli Laboratory. Leave your badge at the end of the day to the receptionist or in the blue boxes located at the receptionist desk. Auditorium A and B are located at 7th floor of the Building 5. All the IBM offices are NO smoking area. If there are smokers among the participants, do not hesitate to inform your IBM coordinator or the hostess; he/she will take care to bring you outside the office, in a dedicated area. There is a reception available from 8:00 AM to 6:00 PM. For any urgency outside this timeframe, please contact your IBM coordinator. Cameras are NOT permitted inside IBM buildings. If you bring a camera with you, please leave it in the security boxes at the reception. Pictures or movies outside the buildings ARE FORBIDDEN too.

11 In case of Fire alarm It is possible to have some fire alarm (for exercitation) during the meeting: in that case DO NOT use the elevator. Leave immediately the meeting s room and follow your IBM coordinator who will drive you outside the building where it is located the meeting area for this emergency (in the lawn/garden close to the parking area). Where the emergency exit are located: Session running in the Auditorium A has the emergency exit located on the right side. Session running in the Auditorium B has the emergency exit located on the left side Session running in the Briefing Center has the emergency exit located on the right side. Session running in the room B3-604 has the emergency exit located on the right side. Session running in the room B3-605 has the emergency exit located on the left side. Session running in the room B3-606 has the emergency exit located on the left side.

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