Information Technology (A25590)

Transcription

1 P a g e 53 Information Technology (A25590) The Information Technology (IT) curriculum prepares graduates for employment in the technology sector as designers, testers, support technicians, system administrators, developers, or programmers who use computer software and/or hardware to design, process, implement and manage information systems in specialties such as database services, security, business intelligence, healthcare informatics and others depending on the technical path selected within this curriculum. Course work includes development of a student s ability to create, store, communicate, exchange and use information to solve technical issues related to information support and services, interactive media, network systems, programming and software development, information security and other emerging technologies based on the selected area of study. Graduates should qualify for employment in entry-level positions with businesses, educational systems, and governmental agencies which rely on computer systems to design and manage information. The program will incorporate the competencies of industry-recognized certification exams. COURSE REQUIREMENTS Richmond Community College provides day and evening course sequences for selected programs to enable students to better plan what courses to take to reach their educational goals. However, given the continued increase in the use of technology in instruction and increasing student demand for distance learning courses, the College may offer hybrid, online, web-based and information highway courses in place of traditional courses in any course sequence that is listed. Therefore, students should be aware of this possibility and prepare themselves to successfully function in a hybrid, online, web-based, or information highway course. IT CYBER SECURITY (A25590A) COURSE REQUIREMENTS A. General Education. Required ENG Writing and Inquiry COM 23 Public Speaking or ENG 2 Writing/Research in the Disciplines MAT 43 Quantitative Literacy Humanities/Fine Arts Elective* Social/Behavioral Sciences Elective* B. Major. Core To receive a degree, diploma or certificate from RCC, a student must have a grade of C or better in all core courses for the program of study. CTI 0 Web, Pgm, & DB Foundation CTI 20 Network & Security Foundation CTS 5 Info Sys Business Concepts Revised April 7,

2 54 P a g e CTS 20 Hardware/Software Support CTS 289 System Support Project NET 25 Introduction to Networks SEC 0 Security Concepts SEC 60 Security Administration I Other Major CIS 5 Introduction to Programming Logic CTS 220 Advanced Hard/Software Support DBA 20 Database Programming I NOS 20 Linux/UNIX Single User NOS 30 Windows Single User NOS 230 Windows Administration I WEB 40 Web Development Tools IT Major Elective** C. Other Required ACA 22 College Transfer Success Total Credit Hours 65 *Approved Electives are listed on the page before the Course Descriptions. **Approved Electives may be selected from courses listed below. Cyber Security students must choose a total of 4 credit hours from this list. Only 3 SCH of SPA are allowed towards the Information Technology degree: ACC 5 College Accounting ACC 20 Principles of Financial Accounting BUS 0 Introduction to Business BUS 5 Business Law I BUS 25 Personal Finance BUS 37 Principles of Management BUS 39 Entrepreneurship I BUS 230 Small Business Management CHI Elementary Chinese I CIS 0 Introduction to Computers CIS Basic PC Literacy CSC 5 Java Programming CSC 53 C# Programming CTS 30 Spreadsheet CTS 55 Tech Support Functions ECO 25 Principles of Microeconomics ECO 252 Principles of Macroeconomics HBI 0 Issues and Trends in HBI HMT 0 Intro to Healthcare Management MKT 20 Principles of Marketing MKT 22 Consumer Behavior MKT 223 Customer Service Revised April 7, 206

3 P a g e 55 OST 36 Word Processing OST 37 Office Software Applications PMT 0 Intro to Project Management PMT 20 Project Management Issues PMT 25 Project Management Leadership SPA Elementary Spanish I SPA 20 Spanish for the Workplace WEB 4 Mobile Interface Design WEB 250 Database Driven Websites SEMESTER SCHEDULE IT CYBER SECURITY (A25590A) First Year Fall ACA 22 College Transfer Success CIS 5 Introduction to Programming and Logic CTI 0 Web, Pgm, & DB Foundation CTI 20 Network & Security Foundation CTS 20 Hardware/Software Support First Year Spring CTS 220 Advanced Hard/Software Support NET 25 Introduction to Networks NOS 30 Windows Single User SEC 0 Security Concepts First Year Summer ENG Writing and Inquiry MAT 43 Quantitative Literacy Humanities/Fine Arts Elective* Social/Behavioral Sciences Elective* Second Year Fall COM 23 Public Speaking or ENG 2 Writing/Research in the Disciplines DBA 20 Database Programming I NOS 20 Linux/UNIX Single User NOS 230 Windows Administration I SEC 60 Security Administration I Revised April 7,

4 56 P a g e Second Year Spring CTS 5 Info Sys Business Concepts CTS 289 System Support Project WEB 40 Web Development Tools IT Major Elective** Total Credit Hours 65 *Approved Electives are listed on the page before the Course Descriptions. IT CYBER SECURITY (DIPLOMA) (D25590A) COURSE REQUIREMENTS ACA 22 College Transfer Success COM 23 Public Speaking or ENG 2 Writing/Research in the Disciplines CTI 0 Web, Pgm, & DB Foundation CTI 20 Network & Security Foundation CTS 5 Info Sys Business Concepts CTS 20 Hardware/Software Support CTS 220 Advanced Hard/Software Support ENG Writing and Inquiry MAT 43 Quantitative Literacy NET 25 Introduction to Networks NOS 20 Linux/UNIX Single User NOS 30 Windows Single User NOS 230 Windows Administration I SEC 0 Security Concepts SEC 60 Security Administration I WEB 40 Web Development Tools Total Credit Hours 46 SEMESTER SCHEDULE IT CYBER SECURITY TECHNICIAN (CERTIFICATE) (C25590A) First Year Fall CTI 0 Web, Pgm, & DB Foundation Revised April 7, 206

5 P a g e 57 CTI 20 Network & Security Foundation CTS 20 Hardware/Software Support First Year Spring NET 25 Introduction to Networks SEC 0 Security Concepts First Year Summer SEC 60 Security Administration I Total Credit Hours 8 SEMESTER SCHEDULE IT SECURITY+ PREP (CERTIFICATE) (C25590A2) First Year Fall CTI 0 Web, Pgm, & DB Foundation CTI 20 Network & Security Foundation CTS 20 Hardware/Software Support First Year Spring SEC 0 Security Concepts Total Credit Hours 2 Note: Security+ Prep (C25590A2) is a subset of the Cyber Security Technician (C25590A) certificate. Students using financial aid should enroll in Cyber Security Technician (C25590A). Revised April 7,

6 58 P a g e Program Completion Guide ASSOCIATE IN APPLIED SCIENCE INFORMATION TECHNOLOGY CYBER SECURITY (A25590A) Student Name: ID #: Date of Enrollment: Section I: Developmental (if needed) Scores Cr. DMA 00 Operations with Integers <7 on DAP Pre: None DMA 020 Fractions and Decimals <7 on DAP Pre: DMA 00 DMA 030 Propor/Ratio/Rate/Percent <7 on DAP Pre: DMA DMA 040 Express/Lin Equat/Inequal <7 on DAP DMA 050 Graphs/Equations of Lines <7 on DAP DMA 060 Polynomial/Quadratic Appl DMA 070 Rational Express/Equation DMA 080 Radical Express/Equations DRE 096 Integrated Reading and Writing Minimum of 75 on ACCUPLACER Notes/ Pre: DMA or MAT Pre: None or DMA 040 and MAT 060 Pre: DMA Pre: DMA Pre: DMA DRE 097 Integrated Reading Writing II Pre: DRE 096 DRE 098 Integrated Reading Writing III Pre: DRE 097 +Reading Comprehension PLUS Sentence Skills Scores Section II: A. Information Technology Security+ Prep (Certificate) (C25590A2) Course Requirements 2 credit hours: Complete Section I (as required) and A. Note: Security+ Prep (C25590A2) is a subset of the Cyber Security Technician (C25590A) certificate. Students using financial aid should enroll in Cyber Security Technician (C25590A). Registered/ Completed/ Cr. Recommended CTI 0 Web, Pgm, & DB Foundation* 3 st year - fall CTI 20 Network & Sec Foundation* 3 st year - fall CTS 20 Hardware/Software Support* 3 st year - fall SEC 0 Security Concepts* 3 st year - spring Pre: CTI 20 B. Information Technology Cyber Security Technician (Certificate) (C25590A) Course Requirements 8 credit hours: Complete Section I (as required), A, and B. Cr. Recommended NET 25 Introduction to Networks* 3 st year - spring or MAT 070, DRE 097 SEC 60 Security Administration I* 3 2 nd year - fall Pre: SEC 0 Registered/ Completed/ Revised April 7, 206

7 P a g e 59 C. Information Technology Cyber Security (Diploma) (D25590A) Course Requirements 46 credit hours: Complete Section I (as required), A, B, and C. Recommended Registered/ Completed/ Cr. ACA 22 College Transfer Success st year - fall None CTS 220 Adv Hard/Software Support 3 st year - spring Pre: CTS 20 NOS 30 Windows Single User 3 st year - spring Pre: CTS 20 Pre: DRE 098 ENG Writing and Inquiry 3 st year - summer or ENG 090 and RED 090 Co: ACA 22 MAT 43 Quantitative Literacy 3 st year - summer Pre: DMA , DRE 098 Co: ACA 22 COM 23 Public Speaking Pre: DRE or 2 nd year - fall or ENG 090 and RED 090 ENG 2 Writing/Research in the Disciplines 3 Pre: ENG NOS 20 Linux/UNIX Single User 3 2 nd year - fall Pre: CTS 20 NOS 230 Windows Administration I 3 2 nd year - fall Pre: NOS 30 CTS 5 Info Sys Business Concepts* 3 2 nd year - spring WEB 40 Web Development Tools 3 2 nd year - spring Pre: CTI 0 D. Information Technology Cyber Security (A25590A) Course Requirements 65 credit hours: Complete Sections I (as required), A, B, C, and D. Cr. Recommended or MAT 070, CIS 5 Introduction to Programming and Logic 3 st year - fall DRE 097 DBA 20 Database Programming I 3 2 nd year - fall Pre: CTI 0 Pre: CTI 0, CTI 20, CTS 5 CTS 289 System Support Project* 3 2 nd year - spring and permission of IT lead instructor Required Subject Area: IT Cyber Security Electives (Select 4 credit hours from the following courses) Registered/ Completed/ ACC 5, ACC 20, BUS 0, BUS 5, BUS 25, BUS 37, BUS 39, BUS 230, CHI, CIS 0, CIS, CSC 5, CSC 53, CTS 30, CTS 55, DBA 20, ECO 25, ECO 252, HBI 0, HMT 0, MKT 20, MKT 22, MKT 233, OST 36, OST 37, PMT 0, PMT 20, PMT 25, SPA, SPA 20, WEB 4, WEB 250. Note: Only 3 SHC of SPA are allowed towards the Information Technology degree. Course Recommended Registered/ Completed/ any Course Recommended Registered/ Completed/ any Electives: (All degree seeking students must take one Humanities/Fine Arts and one Social/Behavioral Sciences elective from lists below unless a specific course is required above.) Humanities/Fine Arts Electives (3 credits)** ( with the following prefixes will satisfy this requirement: ART, DRA, ENG (literature courses only), HUM, MUS, PHI, REL, and SPA (Intermediate Spanish I only). offered at RCC: ART, ART 3, DRA, ENG 3, ENG 24, ENG 262, ENG 272, MUS 0, PHI 240, REL 2, REL 22, SPA 2 Course Recommended Registered/ Completed/ st year - summer Social/Behavioral Sciences Electives (3 credits)** ( with the following prefixes will satisfy this requirement: ANT, ECO+, GEO, HIS, POL, PSY, and SOC) +Some business and accounting curricula require economics and do not accept ECO courses as fulfillment of this elective requirement.) offered at RCC: ANT 220, HIS 2, HIS 22, HIS 3, HIS 32, HIS 236, PSY 50, PSY 24, SOC 20, SOC 23 Course Recommended Registered/ Completed/ Revised April 7,

8 60 P a g e st year - summer NOTES: *All courses must be completed with a grade of C or better. **See course catalog for prerequisite and/or corequisite requirements. Students please read the following and sign below. I understand that as an RCC student, I am ultimately responsible for my schedule. I understand that I must complete each course with a grade of C or better and follow the established course sequence or my ability to graduate on time may be affected. My advisor has information regarding other colleges and transfer opportunities that I can investigate after completing my degree/diploma/certificate, and I understand that if I would like more information I can schedule an appointment with him/her Revised April 7, 206

9 P a g e 6 IT INFORMATION TECHNOLOGY SUPPORT (A25590B) COURSE REQUIREMENTS A. General Education. Required ENG Writing and Inquiry COM 23 Public Speaking or ENG 2 Writing/Research in the Disciplines MAT 43 Quantitative Literacy Humanities/Fine Arts Elective* Social/Behavioral Sciences Elective* B. Major. Core To receive a degree, diploma or certificate from RCC, a student must have a grade of C or better in all core courses for the program of study. CTI 0 Web, Pgm, & DB Foundation CTI 20 Network & Security Foundation CTS 5 Info Sys Business Concepts CTS 20 Hardware/Software Support CTS 55 Tech Support Functions CTS 220 Advanced Hard/Software Support CTS 289 System Support Project SEC 0 Security Concepts Other Major CIS 0 Introduction to Computers DBA 0 Database Concepts NET 25 Introduction to Networks NOS 20 Linux/UNIX Single User NOS 30 Windows Single User NOS 230 Windows Administration I PMT 0 Intro to Project Management IT Major Elective** C. Other Required ACA 22 College Transfer Success Total Credit Hours 65 *Approved Electives are listed on the page before the Course Descriptions. **Approved Electives may be selected from courses listed below. IT Support students must choose a total of 4 credit hours from this list. Only 3 SCH of SPA are allowed towards the Information Technology degree: ACC 5 College Accounting ACC 20 Principles of Financial Accounting BUS 0 Introduction to Business Revised April 7,

10 62 P a g e BUS 5 Business Law I BUS 25 Personal Finance BUS 37 Principles of Management BUS 39 Entrepreneurship I BUS 230 Small Business Management CHI Elementary Chinese I CIS 5 Introduction to Programming and Logic CSC 5 Java Programming CSC 53 C# Programming CTS 30 Spreadsheet DBA 20 Database Programming I ECO 25 Principles of Microeconomics ECO 252 Principles of Macroeconomics HBI 0 Issues and Trends in HBI HMT 0 Intro to Healthcare Management MKT 20 Principles of Marketing MKT 22 Consumer Behavior MKT 223 Customer Service OST 37 Office Software Applications PMT 20 Project Management Issues PMT 25 Project Management Leadership SEC 60 Security Administration I SPA Elementary Spanish I SPA 20 Spanish for the Workplace WEB 40 Web Development Tools WEB 4 Mobile Interface Design WEB 250 Database Driven Websites SEMESTER SCHEDULE IT INFORMATION TECHNOLOGY SUPPORT (A25590B) First Year Fall ACA 22 College Transfer Success CIS 0 Introduction to Computers CTI 0 Web, Pgm, & DB Foundation CTI 20 Network & Security Foundation CTS 20 Hardware/Software Support First Year Spring CTS 220 Advanced Hard/Software Support NET 25 Introduction to Networks NOS 30 Windows Single User SEC 0 Security Concepts Revised April 7, 206

11 P a g e First Year Summer ENG Writing and Inquiry MAT 43 Quantitative Literacy Humanities/Fine Arts Elective* Social/Behavioral Sciences Elective* Second Year Fall COM 23 Public Speaking or ENG 2 Writing/Research in the Disciplines CTS 55 Tech Support Functions NOS 20 Linux/UNIX Single User NOS 230 Windows Administration I PMT 0 Intro to Project Management Second Year Spring CTS 5 Info Sys Business Concepts CTS 289 System Support Project DBA 0 Database Concepts IT Major Elective** Total Credit Hours 65 *Approved Electives are listed on the page before the Course Descriptions. IT IT SUPPORT (DIPLOMA) (D25590B) COURSE REQUIREMENTS ACA 22 College Transfer Success CIS 0 Introduction to Computers COM 23 Public Speaking or ENG 2 Writing/Research in the Disciplines CTI 0 Web, Pgm, & DB Foundation CTI 20 Network & Security Foundation CTS 5 Info Sys Business Concepts CTS 20 Hardware/Software Support CTS 55 Tech Support Functions Revised April 7,

12 64 P a g e CTS 220 Advanced Hard/Software Support ENG Writing and Inquiry MAT 43 Quantitative Literacy NET 25 Introduction to Networks NOS 20 Linux/UNIX Single User NOS 30 Windows Single User NOS 230 Windows Administration I SEC 0 Security Concepts Total Credit Hours 46 SEMESTER SCHEDULE IT ENTRY LEVEL COMPUTER TECHNICIAN (CERTIFICATE) (C25590B) First Year Fall CTI 0 Web, Pgm, & DB Foundation CTI 20 Network & Security Foundation CTS 20 Hardware/Software Support First Year Spring CTS 220 Advanced Hard/Software Support NET 25 Introduction to Networks NOS 30 Windows Single User Total Credit Hours 8 SEMESTER SCHEDULE IT A+ PREP (CERTIFICATE) (C25590B2) First Year Fall CTI 20 Network & Security Foundation CTS 20 Hardware/Software Support First Year Spring CTS 220 Advanced Hard/Software Support NOS 30 Windows Single User Revised April 7, 206

13 P a g e Total Credit Hours 2 Note: A+ Prep (C25590B2) is a subset of the Entry Level Computer Technician (C25590B) certificate. Students using financial aid should enroll in Entry Level Computer Technician (C25590B). Revised April 7,

14 66 P a g e Program Completion Guide ASSOCIATE IN APPLIED SCIENCE INFORMATION TECHNOLOGY IT SUPPORT (A25590B) Student Name: ID #: Date of Enrollment: Section I: Developmental (if needed) Scores Cr. DMA 00 Operations with Integers <7 on DAP Pre: None DMA 020 Fractions and Decimals <7 on DAP Pre: DMA 00 DMA 030 Propor/Ratio/Rate/Percent <7 on DAP Pre: DMA DMA 040 Express/Lin Equat/Inequal <7 on DAP DMA 050 Graphs/Equations of Lines <7 on DAP DMA 060 Polynomial/Quadratic Appl DMA 070 Rational Express/Equation DMA 080 Radical Express/Equations DRE 096 Integrated Reading and Writing Minimum of 75 on ACCUPLACER Notes/ Pre: DMA or MAT Pre: None or DMA 040 and MAT 060 Pre: DMA Pre: DMA Pre: DMA DRE 097 Integrated Reading Writing II Pre: DRE 096 DRE 098 Integrated Reading Writing III Pre: DRE 097 +Reading Comprehension PLUS Sentence Skills Scores Section II: A. Information Technology A+ Prep (Certificate) (C25590B2) Course Requirements 2 credit hours: Complete Section I (as required) and A. Note: A+ Prep (C25590B2) is a subset of the Entry Level Computer Technician (C25590B) certificate. Students using financial aid should enroll in Entry Level Computer Technician (C25590B). Registered/ Completed/ Cr. Recommended CTI 20 Network & Sec Foundation* 3 st year - fall CTS 20 Hardware/Software Support* 3 st year - fall CTS 220 Adv Hard/Software Support* 3 st year - spring Pre: CTS 20 NOS 30 Windows Single User 3 st year - spring Pre: CTS 20 B. Information Technology Entry Level Computer Technician (Certificate) (C25590B) Course Requirements 8 credit hours: Complete Section I (as required), A, and B. Cr. Recommended CTI 0 Web, Pgm, & DB Foundation* 3 st year - fall NET 25 Introduction to Networks 3 st year - spring Registered/ Completed/ Revised April 7, 206

15 P a g e 67 C. Information Technology IT Support (Diploma) (D25590B) Course Requirements 46 credit hours: Complete Section I (as required), A, B, and C. Recommended Registered/ Completed/ Cr. ACA 22 College Transfer Success st year - fall None CIS 0 Introduction to Computers 3 st year - fall Pre: DRE 097 SEC 0 Security Concepts* 3 st year - spring Pre: CTI 20 Pre: DRE 098 ENG Writing and Inquiry 3 st year - summer or ENG 090 and RED 090 Co: ACA 22 MAT 43 Quantitative Literacy 3 st year - summer Pre: DMA , DRE 098 Co: ACA 22 COM 23 Public Speaking 3 Pre: DRE 098 or 2 nd year - fall or ENG 090 and RED 090 ENG 2 Writing/Research in the Disciplines 3 Pre: ENG Pre: CTI 20, DMA CTS 55 Tech Support Functions* 3 2 nd year - fall NOS 20 Linux/UNIX Single User 3 2 nd year - fall Pre: CTS 20 NOS 230 Windows Administration I 3 2 nd year - fall Pre: NOS 30 PMT 0 Intro to Project Mgmt 3 2 nd year - fall None CTS 5 Info Sys Business Concepts* 3 2 nd year - spring D. Information Technology IT Support (A25590B) Course Requirements 65 credit hours: Complete Sections I (as required), A, B, C, and D. Cr. Recommended DBA 0 Database Concepts 3 2 nd year - spring CTS 289 System Support Project* 3 2 nd year - spring Required Subject Area: IT Tech Support Electives (Select 4 credit hours from the following courses) Pre: CIS, CIS 0, CTI 0, or OST 36 Pre: CTI 0, CTI 20, CTS 5 and permission of IT lead instructor Registered/ Revised April 7, Completed/ ACC 5, ACC 20, BUS 0, BUS 5, BUS 25, BUS 37, BUS 39, BUS 230, CHI, CIS 5, CSC 5, CSC 53, CTS 30, DBA 20, ECO 25, ECO 252, HBI 0, HMT 0, MKT 20, MKT 22, MKT 233, OST 37, PMT 20, PMT 25, SPA, SPA 20, WEB 40, WEB 4, WEB 250. Note: Only 3 SHC of SPA are allowed towards the Information Technology degree. Course Recommended Registered/ Completed/ any Course Recommended Registered/ Completed/ any Electives: (All degree seeking students must take one Humanities/Fine Arts and one Social/Behavioral Sciences elective from lists below unless a specific course is required above.) Humanities/Fine Arts Electives (3 credits)** ( with the following prefixes will satisfy this requirement: ART, DRA, ENG (literature courses only), HUM, MUS, PHI, REL, and SPA (Intermediate Spanish I only). offered at RCC: ART, ART 3, DRA, ENG 3, ENG 24, ENG 262, ENG 272, MUS 0, PHI 240, REL 2, REL 22, SPA 2 Course Recommended Registered/ Completed/ st year - summer Social/Behavioral Sciences Electives (3 credits)** ( with the following prefixes will satisfy this requirement: ANT, ECO+, GEO, HIS, POL, PSY, and SOC) +Some business and accounting curricula require economics and do not accept ECO courses as fulfillment of this elective requirement.) offered at RCC: ANT 220, HIS 2, HIS 22, HIS 3, HIS 32, HIS 236, PSY 50, PSY 24, SOC 20, SOC 23

16 68 P a g e NOTES: Course Recommended Registered/ Completed/ st year - summer *All courses must be completed with a grade of C or better. **See course catalog for prerequisite and/or corequisite requirements. Students please read the following and sign below. I understand that as an RCC student, I am ultimately responsible for my schedule. I understand that I must complete each course with a grade of C or better and follow the established course sequence or my ability to graduate on time may be affected. My advisor has information regarding other colleges and transfer opportunities that I can investigate after completing my degree/diploma/certificate, and I understand that if I would like more information I can schedule an appointment with him/her Revised April 7, 206

17 P a g e 69 IT SOFTWARE AND WEB DEVELOPMENT (A25590C) COURSE REQUIREMENTS A. General Education. Required ENG Writing and Inquiry COM 23 Public Speaking or ENG 2 Writing/Research in the Disciplines MAT 43 Quantitative Literacy Humanities/Fine Arts Elective* Social/Behavioral Sciences Elective* B. Major. Core To receive a degree, diploma or certificate from RCC, a student must have a grade of C or better in all core courses for the program of study. CTI 0 Web, Pgm, & DB Foundation CTI 20 Network & Security Foundation CSC 5 Java Programming CSC 53 C# Programming CTS 5 Info Sys Business Concepts CTS 20 Hardware/Software Support CTS 289 System Support Project DBA 20 Database Programming I Other Major CIS 5 Introduction to Programming Logic NET 25 Introduction to Networks NOS 20 Linux/UNIX Single User SEC 0 Security Concepts WEB 40 Web Development Tools WEB 4 Mobile Interface Design WEB 250 Database Driven Websites IT Major Elective** C. Other Required ACA 22 College Transfer Success Total Credit Hours 65 *Approved Electives are listed on the page before the Course Descriptions. **Approved Electives may be selected from courses listed below. Software and Web Development students must choose a total of 4 credit hours from this list. Only 3 SCH of SPA are allowed towards the Information Technology degree: ACC 5 College Accounting ACC 20 Principles of Financial Accounting BUS 0 Introduction to Business Revised April 7,

18 70 P a g e BUS 5 Business Law I BUS 25 Personal Finance BUS 37 Principles of Management BUS 39 Entrepreneurship I BUS 230 Small Business Management CHI Elementary Chinese I CIS 0 Introduction to Computers CIS Basic PC Literacy CTS 30 Spreadsheet CTS 55 Tech Support Functions DBA 0 Database Concepts ECO 25 Principles of Microeconomics ECO 252 Principles of Macroeconomics HBI 0 Issues and Trends in HBI HMT 0 Intro to Healthcare Management MKT 20 Principles of Marketing MKT 22 Consumer Behavior MKT 223 Customer Service NOS 230 Windows Administration I OST 36 Word Processing OST 37 Office Software Applications PMT 0 Intro to Project Management PMT 20 Project Management Issues PMT 25 Project Management Leadership SEC 60 Security Administration I SPA Elementary Spanish I SPA 20 Spanish for the Workplace SEMESTER SCHEDULE IT SOFTWARE AND WEB DEVELOPMENT (A25590C) First Year Fall ACA 22 College Transfer Success CIS 5 Introduction to Programming Logic CTI 0 Web, Pgm, & DB Foundation CTI 20 Network & Security Foundation CTS 20 Hardware/Software Support First Year Spring CSC 53 C# Programming CTS 5 Info Sys Business Concepts NET 25 Introduction to Networks WEB 40 Web Development Tools Revised April 7, 206

19 P a g e First Year Summer ENG Writing and Inquiry MAT 43 Quantitative Literacy Humanities/Fine Arts Elective* Social/Behavioral Sciences Elective* Second Year Fall COM 23 Public Speaking or ENG 2 Writing/Research in the Disciplines CSC 5 Java Programming DBA 20 Database Programming I NOS 20 Linux/UNIX Single User WEB 4 Mobile Interface Design Second Year Spring CTS 289 System Support Project SEC 0 Security Concepts WEB 250 Database Driven Websites IT Major Elective** Total Credit Hours 65 *Approved Electives are listed on the page before the Course Descriptions. IT SOFTWARE AND WEB DEVELOPMENT (DIPLOMA) (D25590C) COURSE REQUIREMENTS ACA 22 College Transfer Success CIS 5 Introduction to Programming Logic COM 23 Public Speaking or ENG 2 Writing/Research in the Disciplines CSC 5 Java Programming CSC 53 C# Programming CTI 0 Web, Pgm, & DB Foundation CTI 20 Network & Security Foundation CTS 5 Info Sys Business Concepts Revised April 7,

20 72 P a g e CTS 20 Hardware/Software Support DBA 20 Database Programming I ENG Writing and Inquiry MAT 43 Quantitative Literacy NOS 20 Linux/UNIX Single User WEB 40 Web Development Tools WEB 4 Mobile Interface Design WEB 250 Database Driven Websites Total Credit Hours 46 SEMESTER SCHEDULE IT WEB DEVELOPMENT SPECIALIST (CERTIFICATE) (C25590C) First Year Fall CIS 5 Introduction to Programming Logic CTI 0 Web, Pgm, & DB Foundation First Year Spring WEB 40 Web Development Tools Second Year Fall DBA 20 Database Programming I WEB 4 Mobile Interface Design Second Year Spring WEB 250 Database Driven Websites Total Credit Hours Revised April 7, 206

21 Program Completion Guide ASSOCIATE IN APPLIED SCIENCE INFORMATION TECHNOLOGY SOFTWARE AND WEB DEVELOPMENT (A25590C) with WEB DEVELOPMENT SPECIALIST (C25590C) P a g e 73 Student Name: ID #: Date of Enrollment: Section I: Developmental (if needed) Scores Cr. DMA 00 Operations with Integers <7 on DAP Pre: None DMA 020 Fractions and Decimals <7 on DAP Pre: DMA 00 DMA 030 Propor/Ratio/Rate/Percent <7 on DAP Pre: DMA DMA 040 Express/Lin Equat/Inequal <7 on DAP DMA 050 Graphs/Equations of Lines <7 on DAP DMA 060 Polynomial/Quadratic Appl DMA 070 Rational Express/Equation DMA 080 Radical Express/Equations DRE 096 Integrated Reading and Writing Minimum of 75 on ACCUPLACER Notes/ Pre: DMA or MAT Pre: None or DMA 040 and MAT 060 Pre: DMA Pre: DMA Pre: DMA DRE 097 Integrated Reading Writing II Pre: DRE 096 DRE 098 Integrated Reading Writing III Pre: DRE 097 +Reading Comprehension PLUS Sentence Skills Scores Section II: A. Information Technology Web Development Specialist (Certificate) (C25590C) Course Requirements 8 credit hours: Complete Section I (as required) and A. Cr. Recommended CIS 5 Introduction to Programming and Logic 3 st year - fall CTI 0 Web, Pgm, & DB Foundation* 3 st year - fall Registered/ Revised April 7, Completed/ WEB 40 Web Development Tools 3 st year - spring Pre: CTI 0 DBA 20 Database Programming I 3 2 nd year - fall Pre: CTI 0 WEB 4 Mobile Interface Design 3 2 nd year - fall Pre: CTI 0 WEB 250 Database Driven Websites 3 2 nd year - spring Pre: CTI 0 Co: WEB 40 and DBA 0 or DBA 20 B. Information Technology Software and Web Development (Diploma) (D25590C) Course Requirements 46 credit hours: Complete Section I (as required), A, and B. Recommended Cr. ACA 22 College Transfer Success st year - fall None CTI 20 Network & Sec Foundation* 3 st year - fall Registered/ Completed/

22 74 P a g e CTS 20 Hardware/Software Support* 3 st year - fall CSC 53 C# Programming* 3 st year - spring Pre: CIS 5 CTS 5 Info Sys Business Concepts* 3 st year - spring NET 25 Introduction to Networks 3 st year - spring ENG Writing and Inquiry 3 st year - summer Pre: DRE 098 or ENG 090 and RED 090 Co: ACA 22 MAT 43 Quantitative Literacy 3 st year - summer Pre: DMA , DRE 098 Co: ACA 22 COM 23 Public Speaking or 3 2 nd year - fall Pre: DRE 098 or ENG 090 and RED 090 ENG 2 Writing/Research in the Disciplines 3 Pre: ENG CSC 5 Java Programming* 3 2 nd year - fall Pre: CIS 5 DBA 20 Database Programming I* 3 2 nd year - fall Pre: CTI 0 NOS 20 Linux/UNIX Single User 3 2 nd year - fall Pre: CTS 20 SEC 0 Security Concepts 3 st year - spring Pre: CTI 20 C. Information Technology Software and Web Development (A25590C) Course Requirements 65 credit hours: Complete Sections I (as required), A, B, and C. Cr. Recommended Registered/ Completed/ CTS 289 System Support Project* 3 2 nd year - spring Pre: CTI 0, CTI 20, CTS 5 and permission of IT lead instructor Required Subject Area: IT Software and Web Development Electives (Select 4 credit hours from the following courses) ACC 5, ACC 20, BUS 0, BUS 5, BUS 25, BUS 37, BUS 39, BUS 230, CHI, CIS 0, CIS, CTS 30, CTS 55, DBA 0, ECO 25, ECO 252, HBI 0, HMT 0, MKT 20, MKT 22, MKT 233, NOS 230, OST 36, OST 37, PMT 0, PMT 20, PMT 25, SEC 60, SPA, SPA 20. Note: Only 3 SHC of SPA are allowed towards the Information Technology degree. Course Recommended Registered/ Completed/ any Course Recommended Registered/ Completed/ any Electives: (All degree seeking students must take one Humanities/Fine Arts and one Social/Behavioral Sciences elective from lists below unless a specific course is required above.) Humanities/Fine Arts Electives (3 credits)** ( with the following prefixes will satisfy this requirement: ART, DRA, ENG (literature courses only), HUM, MUS, PHI, REL, and SPA (Intermediate Spanish I only). offered at RCC: ART, ART 3, DRA, ENG 3, ENG 24, ENG 262, ENG 272, MUS 0, PHI 240, REL 2, REL 22, SPA 2 Course Recommended Registered/ Completed/ st year - summer Social/Behavioral Sciences Electives (3 credits)** ( with the following prefixes will satisfy this requirement: ANT, ECO+, GEO, HIS, POL, PSY, and SOC) +Some business and accounting curricula require economics and do not accept ECO courses as fulfillment of this elective requirement.) offered at RCC: ANT 220, HIS 2, HIS 22, HIS 3, HIS 32, HIS 236, PSY 50, PSY 24, SOC 20, SOC 23 NOTES: Course Recommended Registered/ Completed/ st year - summer *All courses must be completed with a grade of C or better. **See course catalog for prerequisite and/or corequisite requirements. Students please read the following and sign below Revised April 7, 206

23 P a g e 75 I understand that as an RCC student, I am ultimately responsible for my schedule. I understand that I must complete each course with a grade of C or better and follow the established course sequence or my ability to graduate on time may be affected. My advisor has information regarding other colleges and transfer opportunities that I can investigate after completing my degree/diploma/certificate, and I understand that if I would like more information I can schedule an appointment with him/her. Revised April 7,

24 76 P a g e SEMESTER SCHEDULE IT COMPUTER PROGRAMMING SPECIALIST (CERTIFICATE) (C25590C2) First Year Fall CIS 5 Introduction to Programming Logic CTI 0 Web, Pgm, & DB Foundation CTI 20 Network & Security Foundation First Year Spring CSC 53 C# Programming WEB 40 Web Development Tools Second Year Fall CSC 5 Java Programming Total Credit Hours Revised April 7, 206

25 Program Completion Guide ASSOC IATE IN APPLIED SCIENCE INFORMATION TECHNOLOGY SOFTWARE AND WEB DEVELOPMENT (A25590C) with COMPUTER PROGRAMMING SPECIALIST (C25590C2) P a g e 77 Student Name: ID #: Date of Enrollment: Section I: Developmental (if needed) Scores Cr. DMA 00 Operations with Integers <7 on DAP Pre: None DMA 020 Fractions and Decimals <7 on DAP Pre: DMA 00 DMA 030 Propor/Ratio/Rate/Percent <7 on DAP Pre: DMA DMA 040 Express/Lin Equat/Inequal <7 on DAP DMA 050 Graphs/Equations of Lines <7 on DAP DMA 060 Polynomial/Quadratic Appl DMA 070 Rational Express/Equation DMA 080 Radical Express/Equations DRE 096 Integrated Reading and Writing Minimum of 75 on ACCUPLACER Notes/ Pre: DMA or MAT Pre: None or DMA 040 and MAT 060 Pre: DMA Pre: DMA Pre: DMA DRE 097 Integrated Reading Writing II Pre: DRE 096 DRE 098 Integrated Reading Writing III Pre: DRE 097 +Reading Comprehension PLUS Sentence Skills Scores Section II: A. Information Technology Computer Programming Specialist (Certificate) (C25590C2) Course Requirements 8 credit hours: Complete Section I (as required) and A. Cr. Recommended CIS 5 Introduction to Programming and Logic 3 st year - fall CTI 0 Web, Pgm, & DB Foundation* 3 st year - fall CTI 20 Network & Sec Foundation* 3 st year - fall CSC 53 C# Programming* 3 st year - spring Pre: CIS 5 WEB 40 Web Development Tools 3 st year - spring Pre: CTI 0 CSC 5 Java Programming* 3 2 nd year - fall Pre: CIS 5 Registered/ Revised April 7, Completed/ B. Information Technology Software and Web Development (Diploma) (D25590C) Course Requirements 46 credit hours: Complete Section I (as required), A, and B. Cr. Recommended Registered/ Completed/ ACA 22 College Transfer Success st year - fall None

26 78 P a g e CTS 20 Hardware/Software Support* 3 st year - fall CTS 5 Info Sys Business Concepts* 3 st year - spring NET 25 Introduction to Networks 3 st year - spring ENG Writing and Inquiry 3 st year - summer Pre: DRE 098 or ENG 090 and RED 090 Co: ACA 22 MAT 43 Quantitative Literacy 3 st year - summer Pre: DMA , DRE 098 Co: ACA 22 COM 23 Public Speaking Pre: DRE or 2 nd year - fall or ENG 090 and RED 090 ENG 2 Writing/Research in the Disciplines 3 Pre: ENG NOS 20 Linux/UNIX Single User 3 2 nd year - fall Pre: CTS 20 DBA 20 Database Programming I* 3 2 nd year - fall Pre: CTI 0 WEB 4 Mobile Interface Design 3 2 nd year - fall Pre: CTI 0 WEB 250 Database Driven Websites 3 2 nd year - spring Pre: CTI 0 Co: WEB 40 and DBA 0 or DBA 20 C. Information Technology Software and Web Development (A25590C) Course Requirements 65 credit hours: Complete Sections I (as required), A, B, and C. Registered/ Cr. Recommended Pre: CTI 0, CTI 20, CTS 5 CTS 289 System Support Project* 3 2 nd year - spring and permission of IT lead instructor SEC 0 Security Concepts 3 2 nd year - spring Pre: CTI 20 Required Subject Area: IT Software and Web Development Electives (Select 4 credit hours from the following courses) Revised April 7, 206 Completed/ ACC 5, ACC 20, BUS 0, BUS 5, BUS 25, BUS 37, BUS 39, BUS 230, CHI, CIS 0, CIS, CTS 30, CTS 55, DBA 0, ECO 25, ECO 252, HBI 0, HMT 0, MKT 20, MKT 22, MKT 233, NOS 230, OST 36, OST 37, PMT 0, PMT 20, PMT 25, SEC 60, SPA, SPA 20. Note: Only 3 SHC of SPA are allowed towards the Information Technology degree. Course Recommended Registered/ Completed/ any Course Recommended Registered/ Completed/ any Electives: (All degree seeking students must take one Humanities/Fine Arts and one Social/Behavioral Sciences elective from lists below unless a specific course is required above.) Humanities/Fine Arts Electives (3 credits)** ( with the following prefixes will satisfy this requirement: ART, DRA, ENG (literature courses only), HUM, MUS, PHI, REL, and SPA (Intermediate Spanish I only). offered at RCC: ART, ART 3, DRA, ENG 3, ENG 24, ENG 262, ENG 272, MUS 0, PHI 240, REL 2, REL 22, SPA 2 Course Recommended Registered/ Completed/ st year - summer Social/Behavioral Sciences Electives (3 credits)** ( with the following prefixes will satisfy this requirement: ANT, ECO+, GEO, HIS, POL, PSY, and SOC) +Some business and accounting curricula require economics and do not accept ECO courses as fulfillment of this elective requirement.) offered at RCC: ANT 220, HIS 2, HIS 22, HIS 3, HIS 32, HIS 236, PSY 50, PSY 24, SOC 20, SOC 23 NOTES: Course Recommended Registered/ Completed/ st year - summer *All courses must be completed with a grade of C or better. **See course catalog for prerequisite and/or corequisite requirements.

27 P a g e 79 Students please read the following and sign below. I understand that as an RCC student, I am ultimately responsible for my schedule. I understand that I must complete each course with a grade of C or better and follow the established course sequence or my ability to graduate on time may be affected. My advisor has information regarding other colleges and transfer opportunities that I can investigate after completing my degree/diploma/certificate, and I understand that if I would like more information I can schedule an appointment with him/her. Revised April 7,

28 80 P a g e SEMESTER SCHEDULE IT MOBILE APPLICATIONS DEVELOPMENT SPECIALIST (CERTIFICATE) (C25590C3) First Year Fall CIS 5 Introduction to Programming Logic CTI 0 Web, Pgm, & DB Foundation CTI 20 Network & Security Foundation First Year Spring WEB 40 Web Development Tools Second Year Fall CSC 5 Java Programming WEB 4 Mobile Interface Design Total Credit Hours Revised April 7, 206

29 Program Completion Guide ASSOCIATE IN APPLIED SCIENCE INFORMATION TECHNOLOGY SOFTWARE AND WEB DEVELOPMENT (A25590C) with MOBILE APPLICATIONS DEVELOPMENT SPECIALIST (C25590C3) P a g e 8 Student Name: ID #: Date of Enrollment: Section I: Developmental (if needed) Scores Cr. DMA 00 Operations with Integers <7 on DAP Pre: None DMA 020 Fractions and Decimals <7 on DAP Pre: DMA 00 DMA 030 Propor/Ratio/Rate/Percent <7 on DAP Pre: DMA DMA 040 Express/Lin Equat/Inequal <7 on DAP DMA 050 Graphs/Equations of Lines <7 on DAP DMA 060 Polynomial/Quadratic Appl DMA 070 Rational Express/Equation DMA 080 Radical Express/Equations DRE 096 Integrated Reading and Writing Minimum of 75 on ACCUPLACER Notes/ Pre: DMA or MAT Pre: None or DMA 040 and MAT 060 Pre: DMA Pre: DMA Pre: DMA DRE 097 Integrated Reading Writing II Pre: DRE 096 DRE 098 Integrated Reading Writing III Pre: DRE 097 +Reading Comprehension PLUS Sentence Skills Scores Section II: A. Information Technology Mobile Applications Development Specialist (Certificate) (C25590C3) Course Requirements 8 credit hours: Complete Section I (as required) and A. Registered/ Revised April 7, Completed/ Cr. Recommended CIS 5 Introduction to Programming and Logic 3 st year - fall CTI 0 Web, Pgm, & DB Foundation* 3 st year - fall CTI 20 Network & Sec Foundation* 3 st year - fall WEB 40 Web Development Tools 3 st year - spring Pre: CTI 0 CSC 5 Java Programming* 3 2 nd year - fall Pre: CIS 5 WEB 4 Mobile Interface Design 3 2 nd year - fall Pre: CTI 0 B. Information Technology Software and Web Development (Diploma) (D25590C) Course Requirements 46 credit hours: Complete Section I (as required), A, and B. Recommended Cr. ACA 22 College Transfer Success st year - fall None CTS 20 Hardware/Software Support* 3 st year - fall Registered/ Completed/

30 82 P a g e CSC 53 C# Programming* 3 st year - spring Pre: CIS 5 CTS 5 Info Sys Business Concepts* 3 st year - spring ENG Writing and Inquiry 3 st year - summer Pre: DRE 098 or ENG 090 and RED 090 Co: ACA 22 MAT 43 Quantitative Literacy 3 st year - summer Pre: DMA , DRE 098 Co: ACA 22 COM 23 Public Speaking Pre: DRE or 2 nd year - fall or ENG 090 and RED 090 ENG 2 Writing/Research in the Disciplines 3 Pre: ENG NOS 20 Linux/UNIX Single User 3 2 nd year - fall Pre: CTS 20 DBA 20 Database Programming I* 3 2 nd year - fall Pre: CTI 0 WEB 250 Database Driven Websites 3 2 nd year - spring Pre: CTI 0 Co: WEB 40 and DBA 0 or DBA 20 C. Information Technology Software and Web Development (A25590C) Course Requirements 65 credit hours: Complete Sections I (as required), A, B, and C. Cr. Recommended Registered/ Completed/ NET 25 Introduction to Networks 3 st year - spring CTS 289 System Support Project* 3 2 nd year - spring Pre: CTI 0, CTI 20, CTS 5 and permission of IT lead instructor SEC 0 Security Concepts 3 2 nd year - spring Pre: CTI 20 Required Subject Area: IT Software and Web Development Electives (Select 4 credit hours from the following courses) ACC 5, ACC 20, BUS 0, BUS 5, BUS 25, BUS 37, BUS 39, BUS 230, CHI, CIS 0, CIS, CTS 30, CTS 55, DBA 0, ECO 25, ECO 252, HBI 0, HMT 0, MKT 20, MKT 22, MKT 233, NOS 230, OST 36, OST 37, PMT 0, PMT 20, PMT 25, SEC 60, SPA, SPA 20. Note: Only 3 SHC of SPA are allowed towards the Information Technology degree. Course Recommended Registered/ Completed/ any Course Recommended Registered/ Completed/ any Electives: (All degree seeking students must take one Humanities/Fine Arts and one Social/Behavioral Sciences elective from lists below unless a specific course is required above.) Humanities/Fine Arts Electives (3 credits)** ( with the following prefixes will satisfy this requirement: ART, DRA, ENG (literature courses only), HUM, MUS, PHI, REL, and SPA (Intermediate Spanish I only). offered at RCC: ART, ART 3, DRA, ENG 3, ENG 24, ENG 262, ENG 272, MUS 0, PHI 240, REL 2, REL 22, SPA 2 Course Recommended Registered/ Completed/ st year - summer Social/Behavioral Sciences Electives (3 credits)** ( with the following prefixes will satisfy this requirement: ANT, ECO+, GEO, HIS, POL, PSY, and SOC) +Some business and accounting curricula require economics and do not accept ECO courses as fulfillment of this elective requirement.) offered at RCC: ANT 220, HIS 2, HIS 22, HIS 3, HIS 32, HIS 236, PSY 50, PSY 24, SOC 20, SOC 23 Course Recommended Registered/ Completed/ st year - summer NOTES: *All courses must be completed with a grade of C or better. **See course catalog for prerequisite and/or corequisite requirements. Students please read the following and sign below Revised April 7, 206

31 P a g e 83 I understand that as an RCC student, I am ultimately responsible for my schedule. I understand that I must complete each course with a grade of C or better and follow the established course sequence or my ability to graduate on time may be affected. My advisor has information regarding other colleges and transfer opportunities that I can investigate after completing my degree/diploma/certificate, and I understand that if I would like more information I can schedule an appointment with him/her. Revised April 7,

32 84 P a g e SEMESTER SCHEDULE IT NETWORK MANAGEMENT (CERTIFICATE) (C25590D) First Year Fall CTI 20 Network & Security Foundation CTS 20 Hardware/Software Support First Year Spring NET 25 Introduction to Networks NOS 30 Windows Single User SEC 0 Security Concepts Second Year Fall NOS 230 Windows Administration I Total Credit Hours 8 SEMESTER SCHEDULE IT NETWORK+ PREP (CERTIFICATE) (C25590D2) First Year Fall CTI 20 Network & Security Foundation CTS 20 Hardware/Software Support First Year Spring NET 25 Introduction to Networks NOS 30 Windows Single User Total Credit Hours 2 Note: Network+ Prep (C25590D2) is a subset of the Network Management (C25590D) certificate. Students using financial aid should enroll in Network Management (C25590D) Revised April 7, 206

33 Program Completion Guide ASSOCIATE IN APPLIED SCIENCE INFORMATION TECHNOLOGY P a g e 85 NETWORK MANAGEMENT (C25590D) NETWORK+ PREP (C25590D2) Student Name: ID #: Date of Enrollment: Section I: Developmental (if needed) Scores Cr. DMA 00 Operations with Integers <7 on DAP Pre: None DMA 020 Fractions and Decimals <7 on DAP Pre: DMA 00 DMA 030 Propor/Ratio/Rate/Percent <7 on DAP Pre: DMA DMA 040 Express/Lin Equat/Inequal <7 on DAP DMA 050 Graphs/Equations of Lines <7 on DAP DMA 060 Polynomial/Quadratic Appl DMA 070 Rational Express/Equation DMA 080 Radical Express/Equations DRE 096 Integrated Reading and Writing Minimum of 75 on ACCUPLACER Notes/ Pre: DMA or MAT Pre: None or DMA 040 and MAT 060 Pre: DMA Pre: DMA Pre: DMA DRE 097 Integrated Reading Writing II Pre: DRE 096 DRE 098 Integrated Reading Writing III Pre: DRE 097 +Reading Comprehension PLUS Sentence Skills Scores Section II: A. Information Technology Network+ Prep (Certificate) (C25590D2) Course Requirements 2 credit hours: Complete Section I (as required) and A. Note: Network+ Prep (C25590D2) is a subset of the Network Management (C25590D) certificate. Students using financial aid should enroll in Network Management (C25590D). Cr. Recommended CTI 20 Network & Sec Foundation 3 st year - fall CTS 20 Hardware/Software Support 3 st year - fall NET 25 Introduction to Networks 3 st year - spring NOS 30 Windows Single User 3 st year - spring Pre: CTS 20 Registered/ Completed/ Revised April 7,

34 86 P a g e B. Information Technology Network Management (Certificate) (C25590D) Course Requirements 8 credit hours: Complete Section I (as required), A, and B. Recommended Registered/ Completed/ Cr. SEC 0 Security Concepts 3 st year - spring Pre: CTI 20 NOS 230 Windows Administration I 3 2 nd year - fall Pre: NOS 30 NOTES: *All courses must be completed with a grade of C or better. **See course catalog for prerequisite and/or corequisite requirements. Students please read the following and sign below. I understand that as an RCC student, I am ultimately responsible for my schedule. I understand that I must complete each course with a grade of C or better and follow the established course sequence or my ability to graduate on time may be affected. My advisor has information regarding other colleges and transfer opportunities that I can investigate after completing my degree/diploma/certificate, and I understand that if I would like more information I can schedule an appointment with him/her Revised April 7, 206