SFJ ZI02 Monitor and review the performance of technical support systems and equipment
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1 Monitor and review the performance of technical support systems and Overview This unit covers monitoring and reviewing the performance of systems and i.e. common and complex audio, video and communication ; checking the quality of the product; modifying, repairing and replacing and introducing additional in order to achieve good quality results. There are two elements 1. Monitor technical systems and ancillary items 2. Review the performance of SFJ ZI02 1
2 Performance criteria Monitor technical systems and ancillary items You must be able to: P1 P2 P3 P4 P5 P6 locate the technical systems and ancillary items to be monitored and establish safe means of access confirm that technical systems and ancillary items are operating effectively identify unexpected deviations and take appropriate actions in accordance with working practices and customer requirements carry out monitoring safely and securely in accordance with customer's and organisational guidelines complete relevant documentation accurately, comprehensively and legibly consult relevant personnel to confirm the operational effectiveness of the technical systems and ancillary items You must be able to: Review the performance of P7 check the quality of the product and identify deficiencies in quality required P8 discuss recommendations to improve the quality of the product with relevant personnel and agree possible solutions P9 implement agreed solutions safely and securely P10 check the environmental integrity, safety and security of P11 record changes introduced to the accurately, completely and legibly SFJ ZI02 2
3 Knowledge and understanding Legal and organisational requirements K1 K2 K3 K4 your responsibilities under current legislation and regulations and the implications of non-compliance the approved ways of working how to carry out risk assessments and why these are required safe systems of working Monitoring and reviewing the performance of K5 the capabilities of deployed K6 the effect of the installation on other systems and ancillary items K7 what adjustments may be made to systems and ancillary items K8 how to use test to assess performance and safety K9 how to establish the environmental integrity, safety and security of K10 how to interpret and use technical specifications K11 why monitoring the effectiveness of the systems and ancillary items is important K12 how to monitor technical systems and ancillary items and how to analyse their efficiency and effectiveness K13 how to recognise imperfections in system results and how to improve the quality achieved K14 what other is available to improve performance K15 how to carry out test and measurement procedures K16 what information to record and the importance of keeping accurate records Principles and theories K17 the principles of electricity K18 electronic theory and how it applies to the being reviewed SFJ ZI02 3
4 Scope/range related to performance criteria Monitor technical systems and ancillary items 1 actions 1.1 repair 1.2 replace 1.3 adjust Review the performance of 2 products 2.1 audio 2.2 stills photographs (images) 2.3 video 2.4 other data 3 solutions 3.1 modify 3.2 repair 3.3 replace 3.4 introduce additional SFJ ZI02 4
5 Developed by Skills for Justice Version number 2 Date approved May 2012 Indicative review date Validity Status Originating organisation Original URN Relevant occupations Suite Key words April 2017 Current Original Skills for Justice SFJ ZI02 Police technical support practitioners; government and related organisations Technical support Technical Support; police; source materials; processing ; technical quality SFJ ZI02 5
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