DiPOS User Manual. Tel: Fax: Address: Industrial Dr., Fremont, CA 94538

Transcription

1 DiPOS User Manual Tel: Fax: Website: Address: Industrial Dr., Fremont, CA 94538

2 Table Status: DiPOS User Manual a. White Empty table b. Yellow Already paid c. Red Orders already fired to the kitchen d. Red/Brown Part of the items are fired to the kitchen e. Pink Check already given to the customers Operation: 1. How to turn on the computer and the system? - Push the power button either at the bottom or on the right side of the screen to turn on the computer. After the computer is on and launched to the desktop, look for pservermanage.exe. - Double click on the icon. The server will start loading and will minimize onto the toolbar when done. - Double click onto the icon POS - on the desktop to launch the POS system. - Most of the computers are already pre-set to launch the POS system when turn on. However if the POS system doesn t start by itself, please use to above steps to launch the system. 2. How to order?

3 - Open an empty table and look for the items to order accordingly to their categories. - To modify the item, highlight it and then choose either add, more, less, change, no, or only in the middle column. - After inputting all the orders, touch Fire 1 or Fire all to send them all to the kitchen. ** Fire 1 will only send the items that are highlight to the kitchen. ** Fire all will send all the items to the kitchen. - After the items are sent to the kitchen, it will turn into red. - If customers want to order more items after the previous ones have been sent to the kitchen, simply open their table again, input the new orders and hit fire all. Only the new items will be sent to the kitchen. 3. How to print the check? - Reopen the table when the customers are ready for their check. - Hit Bill and the check will be printed out. - Discounts: 1. If you want to give a discount for the whole check, hit discount on top of the screen. 2. If you want to give discount for a single item, highlight the item and hit the price. A new screen will pop up and you will be able to modify the price or discount as needed. - If customers need to split check, hit Func and then Split Check. 1. On the upper right side, there are two icons + or -. If you need to split more than two checks, hit + to add as much new checks as you want. If you add more than you need, you can use - to take away the extra check.

4 2. Put a check mark on the items that you want to move and then hit +? on the top of the new check. 3. Hit Ok after all the items are moved accordingly to their new checks and the copies will be printed out automatically. - If you need to charge customers for gratuity, hit Func and then Service Charge. 4. How to pay? - Touch the table number and a new window will pop up. There will be options like Pay cash, Pay charge, Pay others, etc for you to choose from. Choose pay cash if the customer is going to pay by cash, pay charge if pay by credit card, and pay others if pay by other methods like gift card or deposit. CASH

5 CHARGE DiPOS User Manual - If the credit card system is integrated with the POS system, simply swipe the card with the card reader on the side of the computer.

6 - If the credit card system is NOT integrated with the POS system, simply hit OK on the bottom right of the screen. - If you need to adjust tips for credit card, go to List, enter the check number, and then hit Adj tips. The tips will be charged onto the credit card automatically. - ADJUST TIPS 5. How to take togo orders? - Touch Togo on the upper right of the screen. Input all the orders and then hit either Pay or Pay later. - Use Pay when the customer is right in front of you. If you need an extra copy of receipt, go to List and enter the check number. Hit Print at the lower right corner.

7 - Use Pay later if the order is made on the phone, and the customer will come and pick it up later. When the customer arrives, go to List and enter the check number to pay. - For delivery orders, use Tel-togo which is located below Togo. A new screen will pop up where you need to fill in the information like the name, address, delivery time, etc for the order. Hit Start new order after filling in all the necessary information. After inputting all the orders, hit either DeliveryCash or DeliveryCharge, depending on the methods that the customer is going to pay with. - When you either input the name or phone number the next time the customers call in, it will show their information and previous orders. If the customers want to make the same orders as last time, you can simply choose Use History order. 6. How to view current sales and to do daily closing? - Go to Cashier and touch Drawer Closing. The current date will be shown on the top of the screen. Hit Go and the data will start loading. - To view current sales, move the scroll on the left side of the screen or hit print to print out a copy. - To do a daily closing, hit print to print out a copy of the sales to check if the number matches. Then hit End Shift. 7. How to turn off the computer? - Go to Back Office and then Exit POS. Then go to Start and then choose Turn off Computer. Then pick Turn off to completely turn off the computer.