Código Asignatura Créditos Idioma P NP Total Inglés I Inglés

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1 Pág.: 1 de Subject details Código Asignatura Créditos Idioma P NP Total Inglés Titulación Carácter Curso Semestre Estudios Grado en Turismo FB 1º 1º Grado FB: Formación básica FOb:Formación Obligatoria FOp: Formación Optativa Profesor Sra. Karin Karlsson Dr. Antonio Bruyèl Correo-e Despacho Teléfono kkarlson@etb-baleares.es tbruyel@etb-baleares.es P: Presenciales NP: No Presenciales 2.- Rationale In an increasingly internationalized environment, the capability to interact fluently and accurately in professional situations has become a must among the skills expected from the future professionals. This being so, English features in the plan of studies of the Degree in Tourism within the instrumental group of subjects. From the three English subjects included in the programme, English I is considered as Basic given its introductory character. The subject, shared with the Degree in Protocol and Managament, introduces the student into the study of English for tourism. The syllabus will cover the basics enabling the student to deepen into more specific subjects covering English II and English III further in the course of his/her studies. 3.- Requisites 3.1. Mandatory prerequisites None 3.2. Advisable prerequisites It is advisable that students Have lower intermediate command of English (B1 CEFR) in order to follow the classes comfortably, have basic command of the Internet and virtual environments,

2 Pág.: 2 de 11 have an interest in other languages and cultures are willing to work in teams are punctual. 4.- Skills The subject focuses on the acquisition of the following 4.1. General skills: CG2 Capacity to apply and integrate the skilled knowledge obtained in a professional way within the tourism sector Specific skills: CE1 CE-8. Knowledge of the English language that allows and application of tourism-specific terminology at an intermediate level. Show knowledge and command of foreign languages, and achieve command of tourism-related technologies, such as collecting and analysing data, carrying out statistics, making online bookings, or conducting qualitative analyses. 5.- Course contents: Unit 1: Tourism & destinations 1.1. What is tourism? (CB unit 1) Definitions of tourism Jobs, job skills and routines The tourist industry 1.2. World destinations (CB unit 2) Tourist destinations and attractions Tourism flows Describing destinations and their features 1.3. Marketing and promotion (CB unit 8) The language of advertising Resources for promotional writing (superlative structures, descriptive language and suitable verb tenses) Writing promotional texts

3 Pág.: 3 de 11 Unit 2: Tour operators & travel agencies 2.1. Tour operators (CB unit 3) Advantages of package tours Talking to tour operators Use of prepositions of time and space 2.2 Tourist motivation (CB unit 4) Talking about reasons for travel 2.3 Travel agencies (CB unit 5) Travel agency products and services The sales process Sales terms Unit 3: Accommodation & transport 3.1 Accommodation (CB unit 7) Types of accommodation Describing hotel services and facilities Taking reservations 3.2 Transport in tourism (CB unit 6) Types of journeys and trips Means of transport Comparison Timetables and schedules 6.- Teaching method 6.1. In-class activities Modality Name Grouping Description Theory classes Content presentation Large group Presentation of specific lexical, grammatical and pragmatic listed in the subject s contents. Introduction of professional skills featured in the subject s contents. Exposure to language by maintaining English as the language of instruction Practical classes Listening, reading, lang. work Large group Development of communicative activities at a B1+ level in English for tourism situations. Class work will include specific activities focused on the four communicative skills, with

4 Pág.: 4 de 11 special emphasis put on oral skills. Practical classes will be completed with class exercises intended to develop the command of a wider range of grammatical and syntactic resources. Assessment Progress-assessment tests Large group Formal assessment of grammar and lexical acquisition. Students will take three progress assessment tests on completion of: - unit 1 - unit 2 - unit 3 Assessment Oral exam Small group Assessment Final exam Large group Oral exam consisting of the following three parts: a) reading b) guided practice (role play) c) free practice (interview) Formal assessment of written skills (writing and Reading) and listening under exam conditions Distance / self-study activities Modality Name Description Daily coursework/task completion Individual completion of exercises and cases set as homework on a daily basis. Group self-study Preparation for progress assessment tests Written assignments Preparation for oral exam Preparation for final exam Study of lexical and grammatical contents for end-of-unit progress assessment tests Written production of three written assignments (150 words approx. each) - Promotional text - Description of accommodation - Article on tourist motivation Study and practice of oral skills in order to role play a tourism situation proposed under exam conditions. Individual work on communicative skills to be assessed under final exam conditions.

5 Pág.: 5 de Estimated workload English I being a basic subject in the programme, counts with a 40% in-class activities percentage, which represents a total of 60 class contact hours (i.e. 4 hrs. per week inclusive of assessment activities). Work load is distributed as follows: Modality Name Hours ECTS % In-class activities Theory classes Content presentation Practical classes Listening, reading, lang. work Assessment Progress-assessment tests Assessment Oral exam Assessment Final exam Distance / self-study activities completion Daily coursework/task assessment tests Preparation for progress Written assignments Group self-study Preparation for oral exam Individual self study Preparation for final exam Total Week-by-week plan First semester Week 1 In-class activities: 2 hours (What is tourism? (CB unit 1)) Practical classes: listening, reading, language work: 1 hrs. Distance/self-study activities: 4 hours Week 2 In-class activities: 4 hours (What is tourism? (CB unit 1)) Week 3 In-class activities: 4 hours (Tourist motivation (CB unit 4))

6 Pág.: 6 de 11 Week 4 In-class activities: 4 hours (Tourist motivation (CB unit 4)) Week 5 In-class activities: 4 hours (Marketing and promotion (CB unit 8)) Distance/self-study activities: 7 hrs. Individual self-study: written assignment 1: 2 hrs. Week 6 In-class activities: 4 hours (Marketing and promotion (CB unit 8)) Distance/self-study activities: 8 hrs. Individual self-study: preparation for progress assessment test 1: 2 hrs. Individual self-study: written assignment 1: 2 hrs. Week 7 In-class activities: 4 hrs. (Tour operators (CB unit 3)) Assessment: Progress assessment test 1: ½ hrs. Practical classes: listening, reading, language work: 2.5 hrs. Week 8 In-class activities: 4 hours (Tour operators (CB unit 3)) Week 9 In-class activities: 4 hours (Tourist motivation (CB unit 4))

7 Pág.: 7 de 11 Week 10 In-class activities: 4 hours (Travel agencies (CB unit 5)) Week 11 In-class activities: 4 hours (Travel agencies (CB unit 5)) Distance/self-study activities: 6 hrs. Individual self-study: preparation for progress assessment test 2: 2 hrs. Week 12 In-class activities: 4 hrs. (Accommodation (CB unit 7)) Assessment: Progress assessment test 2: ½ hrs. Practical classes: listening, reading, language work: 2.5 hrs. Distance/self-study activities: 6 hrs. Individual self-study: written assignment 2: 2 hrs. Week 13 In-class activities: 4 hrs. (Accommodation (CB unit 7)) Distance/self-study activities: 6 hrs. Individual self-study: written assignment 1: 2 hrs. Week 14 In-class activities: 4 hrs. (Transport in tourism (CB unit 6)) Distance/self-study activities: 10 hrs. Individual self-study: preparation for progress assessment test 2: 1 hr.

8 Pág.: 8 de 11 Individual self-study: preparation for final exam: 4 hrs. Week 15 In-class activities: 4 hrs. (Transport in tourism (CB unit 6)) Assessment: Progress assessment test 3: ½ hrs. Practical classes: listening, reading, language work: 2.5 hrs. Distance/self-study activities: 12 hrs. Individual self-study: preparation for progress assessment test 2: 1 hr. Individual self-study: preparation for final exam: 4 hrs. Group self-study: preparation for oral exam: 2 hrs. Week 16 (scheduled assessment week) In-class activities: 2 hrs. Assessment: oral exam: (15 mins.) Assessment: final exam (1.45 hrs). Distance/self-study activities: 9 hrs. Individual self-study: preparation for final exam: 4 hrs. Individual self-study: preparation for oral exam: 2 hrs. 9. Assessment Assessment procedure Description Type Assessment criteria Written assignments (*) Progress-assessment tests Final exam Use of English Listening Oral exam Reading - Written production of two tourism-related pieces of writing: - A promotional text - A hotel description Three progress-assessment tests, which include: -direct and back translation -multiple choice items -cloze test -direct and back translation -multiple choice items -written descriptions -Two listening extracts to be listened to twice. Oral exam consisting of the following three parts: - reading; - guided practice (role play); - free practice (interview) R NR NR R R Variables to be assessed at a B1 level: - Language correctness - Lexical accuracy - Fulfilment of communicative task Degree of acquisition of Language structures and specific vocabulary introduced. -Acquisition of specific language structures and vocabulary introduced. -Understanding of two tourism oral texts, from various speakers at B1 level Variables to be assessed at a B1 level: - Pronunciation - Fluency and interaction -Vocabulary range -General language use - Fulfilment of communicative task. Weight (pathways) A B word text. Comprehension exercises R 16 16

9 Pág.: 9 de 11 may include: -Content questions (multiple choice/true or false ) -Cloze text -Integrated reading and writing - Ability to skim (identifying main ideas) and to scan (finding specific information quickly) tourism related text at a B1 level. Total (*) NOTICE: Any form of plagiarism (i.e. the deliberate use of someone else s text without acknowledging its source) in the written assignments will be penalized with a fail in the assignment where plagiarized text had been detected. 9.1 Retakes Candidates who do not pass the subject in the ordinary period of assessment will sit for a retake exam covering the activities designated as recoverable. The final grade will result from averaging the grade obtained with the grades obtained during the ordinary period of assessment in the non recoverable (NR) activities. Unless otherwise specified, the retake exam will include the following papers: Assessment procedure Description Assessment criteria Weight Retake exam Writing Listening Oral exam Reading - Written production of two tourism-related text covering the course s language and topic syllabus. -Two listening extracts to be listened to twice. Oral exam consisting of the following three parts: - reading; - guided practice (role play); - free practice (interview) 300-word text. Comprehension exercises may include: -Content questions (multiple choice/true or false ) -Cloze text -Integrated reading and writing Variables to be assessed at a B1 level: - Language correctness - Lexical accuracy - Fulfilment of communicative task -Understanding of tourism oral text, from various speakers at B1 level Variables to be assessed at a B1 level: - Pronunciation - Fluency and interaction -Vocabulary range -General language use - Fulfilment of communicative task. - Ability to skim (identifying main ideas) and to scan (finding specific information quickly) tourism related text at a B1 level Total Recommended bibliography, resources and additional materials Basic bibliography Walker, R. (2009). Oxford English for Careers: Tourism 1: student s book. Oxford: Oxford University Press.

10 Pág.: 10 de Grammar and self-study Eastwood, J. (2002). Oxford Practice Grammar (new edition). Oxford: Oxford University Press. Murphy, R. (2012). English Grammar in Use. Cambridge: Cambridge University Press. Swan, M. (2005) Practical English Usage. Oxford: Oxford University Press. Hewing, Martin (2013) Advanced Grammar in Use Third edition, Cambridge University Press Oxford English Grammar Course: Advanced (with answers cd-rom pack) (2011). Oxford University press Dictionaries Oxford Advanced Learner s Dictionary, Sixth Edition, Oxford: Oxford University Press, Diccionario Oxford Study (Spanish-English, English-Spanish), Oxford: Oxford University Press, 2006 Smith, Collins et al. (2014) Collin's English Dictionary, Collins Publishers, Glasgow: Collins Publishers Online dictionaries Collins English thesaurus (English-Spanish; Spanish English) Oxford English dictionary (American-English/ English-American dictionary) Other resources Subject s virtual class on

11 CONTRATO DOCENTE Pág.: 11 de 11 Contrato docente DATOS DEL ALUMNO APELLIDOS Nombre DNI Curso Fecha de nacimiento Población Domicilio Teléfono Correo-e: DATOS DE LA ASIGNATURA Asignatura Código Profesor/a responsable Itinerarios de evaluación propuestos: Ponderación Actividad evaluada (*) Tipo por itinerario A B Written assignments R Progress-assessment tests NR Final exam Use of English R Listening R Oral exam R Reading R R: Recuperable NR: No recuperable Itinerario seleccionado por el estudiante (marcad): Itinerario A - Itinerario B (*) La descripción de las actividades se encuentra en el programa de la asignatura CONTRATO ENTRE PROFESOR Y ALUMNO Los abajo firmantes acuerdan que para obtener la calificación de la asignatura, el alumno será evaluado de las actividades integradas en el itinerario seleccionado. La firma de este contrato implica el compromiso de realizar todas las actividades incluidas en el itinerario seleccionado (Firma del alumno) (Firma del profesor/a) Palma, de de 2