Sponsorship, Branding, Awards & Networking Opportunities with the Forum

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1 Sponsorship, Branding, Awards & Networking Opportunities with the Forum The Forum Raising Standards in Customer Operations Engage with this vibrant community of best practice and continuous improvement and support our glittering gala awards. Associate your brand with driving best practice and recognising excellence in the industry. Congratulationsona fabulousconference,itran likeclockwork.great sessions,interesting speakerswithverythought provokingcontent. Lynley Myers, Netcall Wemetexistingcustomers andprospectsandsome newprospects so definitelyworthwhile. Chris Dealy, injixo Itwasourfirsteventas newassociatemembers itwasanexcellentshow. Greatstuff,welookforward tomore. Marc Sneed, Sentiment Metrics Are you maximising your exposure to this community? Don t let your competitors steal a march on you, find out how to get involved in our exciting awards programme which recognise excellence in the planning, insight and quality industries. Contact Penny Hicks to find out how to get involved. Contact us Penny.hicks@planningforum.co.uk

2 Who are The Forum? We are champions of best practice and professional development in customer contact, widely recognised as an innovative, inclusive and independent community of professionals who stimulate collaboration, continual learning and customer focus. Our team of independent experts offers advice and support, enabling our members to make a tangible impact in their organisation and show how the capability of each support function is fundamental to the business, through specialist accreditation, qualifications and standards benchmarking. We have communities of continuous improvement, sharing best practice and developing new approaches to help members to make a difference. n Professional Planning Forum aligning structure and resource so that the operation can deliver strategic priorities, while balancing the needs of colleagues, customers and the business. n Quality & Customer Experience Forum putting customer engagement at the heart of operational performance culture and customer communications, across every channel. n Data, Analytics & Insight Forum bringing together business functions to develop mechanisms that turn information into actionable insight and improvement activity. n Customer Strategy & Leadership Forum sharing the insight and strategies that drive tangible organisational improvements and address the challenges. Our Awards Programmes Customer Contact Innovation Awards These prestigious awards provide industry recognition for change programmes and innovations that have delivered significant measurable improvements for employees, customers, business and other stakeholders. All the finalists present at the Forum s annual Customer Strategy and Planning Conference and host Best Practice Site Visits so that members can learn first-hand how they achieved their success. We do not offer any sponsorship opportunities for this awards programme. NEW FOR A Conference and Awards programme for each Professional Forum Each Professional Forum will hold an annual conference and awards programme: UK Planning Conference & Awards, UK Data, Analytics & Insight Conference & Awards and UK Quality & Customer Experience Conference & Awards. The new awards will recognise individual specialists or teams; winners, will share their story at the conference, making these awards a vital part of the annual calendar of learning and best practice. Why are we offering these new awards? Feedback from our members is that while we are great at recognising achievements at an organisational or department level, we do not provide enough recognition at an individual level. These NEW awards recognise the specifics of the role that they do. It recognises an individual who is doing a great job, and how this impacts positively on the wider organisation. So as a Planner or Quality Manager of the Year, for instance, they are compared to their peers, there are no other awards that do this. What is different to other existing industry awards? Other awards celebrate team of the year, manager of the year, support person of the year these cover a whole range of roles including HR, Finance and Training. Our awards compare planners with other planners, or quality specialists with other quality specialists or teams, they are more relevant to the specific role being assessed. These support roles are highly important, we believe that excellence should be recognised and rewarded. 2

3 Planning Awards July 2015 This glittering Gala dinner offers the opportunity for planners to be recognised and rewarded for their achievements. Add a table to 10 to any of the packages below for 995. Sponsorship opportunities include: There will be 6-8 categories of awards available which are likely to include: n Planner of the Year n Planning Manager of the Year n Planning Team of the Year n Planning Outsource Relationship of the Year + n Champagne labels replaced by your company logo and Congratulations from with ribbon trim, and can attach your company balloon 3

4 Insight Awards September 2015 This glittering Gala dinner offers the opportunity for Insight Managers and Analysts to be recognised and rewarded for their achievements. Add a table to 10 to any of the packages below for 995. Sponsorship opportunities include: There will be 6-8 categories of awards available which are likely to include:; n Insight Analyst of the Year n Insight Manager of the Year n Insight Team of the Year n Branding on the event page of our websit n Champagne labels replaced by your company logo and Congratulations from with ribbon trim, and can attach your company balloon 4

5 Quality Awards September 2015 This glittering Gala dinner offers the opportunity for Quality Managers and Analysts to be recognised and rewarded for their achievements. Add a table to 10 to any of the packages below for 995. Sponsorship opportunities include: There will be 6-8 categories of awards available which are likely to include: n Quality Manager of the Year n Quality Team of the Year n Champagne labels replaced by your company logo and Congratulations from with ribbon trim, and can attach your company balloon 5