Australian Practice Management Salary Survey

Transcription

1 Australian Practice Management Salary Survey 2009 Appendix Prepared by: Colleen Sullivan & Emeritus Professor Geoff Meredith 2009 Salary Survey Sponsored by UNE Partnerships Research powered by UltraFeedback

2 Survey 2009 Australian Practice Management Salary Australian Association of Practice Managers Limited (AAPM) All rights reserved. Apart from any fair dealing for the purposes of study, research or review, as permitted under Australian copyright law, no part of this publication either in part or full may be reproduced, distributed or transmitted in any other form or by any means, electronic or mechanical, including scanning, photocopying, recording or any information storage and retrieval system without permission in writing from the publisher, namely Australian Association of Practice Managers Limited. Requests for permission to make copies of any part of this publication should be ed to AAPM 2009 Version 1.0 2

3 Survey 2009 Australian Practice Management Salary Table of Contents TABLE 9001 AAPM MEMBERSHIP... 6 TABLE MEMBERSHIP OF PROFESSIONAL BODIES... 6 TABLE 9002_2 - MEMBERSHIP OF PROFESSIONAL BODIES... 7 TABLE HIGHEST LEVEL OF FORMAL EDUCATION... 8 TABLE FORMAL QUALIFICATIONS... 8 TABLE 9004_2 - FORMAL QUALIFICATION - OTHER CERTIFICATE EG TAFE... 9 TABLE 9004_3 - FORMAL QUALIFICATION - OTHER DIPLOMA EG TAFE... 9 TABLE 9004_4 - FORMAL QUALIFICATION - UNDERGRADUATE DEGREE TABLE 9004_5 - FORMAL QUALIFICATION EG MASTERS, PHD TABLE 9004_6 - FORMAL QUALIFICATION - OTHER, PLEASE SPECIFY TABLE JOB TITLES TABLE 9006 AGE TABLE 9006B AGE (CHART) TABLE NUMBER OF PRACTICES MANAGED TABLE 9008 MULTI-SITE PRACTICES TABLE EMPLOYMENT STATUS TABLE HOURS OF WORK EACH WEEK TABLE LEVEL OF AAPM MEMBERSHIP TABLE YEARS OF EMPLOYMENT TABLE PD COURSES ATTENDED TABLE DAYS AT PD COURSES TABLE LOCATION BY STATE TABLE LOCATION BY REGION TABLE 9016_2 - LOCATION BY REGION (OVERSEAS, PLEASE SPECIFY) TABLE NUMBER OF SITES TABLE TYPE TABLE 9018_2 TYPE; MEDICAL - SINGLE SPECIALIST (EG ENT, UROLOGY), TABLE 9018_3 TYPE (DENTAL - SPECIALIST, PLEASE SPECIFY) TABLE 9018_4 TYPE (OTHER, PLEASE SPECIFY) TABLE BILLING POLICY TABLE 9019_2 - BILLING POLICY (OTHER, PLEASE SPECIFY) TABLE NUMBER OF PATIENTS PER DAY TABLE AVERAGE ANNUAL PRACTICE FEES TABLE AVERAGE FEES PER DAY TABLE 9023_1 - AVERAGE ANNUAL PRACTICE FEES BY TYPE (GENERAL PRACTICE GENERAL) TABLE 9023_2 - AVERAGE ANNUAL PRACTICE FEES BY TYPE (MEDICAL - SINGLE SPECIALIST EG ENT, UROLOGY TABLE 9023_3 - AVERAGE ANNUAL PRACTICE FEES BY TYPE (MEDICAL - MULTI SPECIALIST) TABLE 9023_4 - AVERAGE ANNUAL PRACTICE FEES BY TYPE (DENTAL GENERAL) AAPM 2009 Version 1.0 3

4 Survey 2009 Australian Practice Management Salary TABLE 9023_5 - AVERAGE ANNUAL PRACTICE FEES BY TYPE (GENERAL PRACTICE - MULTI-DISCIPLINARY) TABLE 9023_6 - AVERAGE ANNUAL PRACTICE FEES BY TYPE (GENERAL PRACTICE - SKIN CLINIC) TABLE 9023_7 - AVERAGE ANNUAL PRACTICE FEES BY TYPE (GENERAL PRACTICE TRAVEL) TABLE 9023_8 - AVERAGE ANNUAL PRACTICE FEES BY TYPE (GENERAL PRACTICE - WOMEN'S HEALTH) TABLE NUMBER OF FEE EARNERS TABLE NUMBER OF FEE EARNERS -FTE TABLE NUMBER OF SUPPORT STAFF TABLE NUMBER OF SUPPORT STAFF - FTE TABLE NUMBER OF OTHER FEE EARNING STAFF TABLE NUMBER OF OTHER FEE EARNING STAFF -FTE TABLE NUMBER OF ADMINISTRATIVE STAFF TABLE NUMBER OF ADMINISTRATIVE STAFF - FTE TABLE TOTAL NUMBER OF STAFF TABLE TOTAL NUMBER OF STAFF - FTE TABLE JOB DESCRIPTION TABLE SALARY RANGE TABLE 9035B - SALARY RANGE TABLE SALARY BY STATE TABLE SALARY BY REGION TABLE SALARY BY HIGHEST FORMAL EDUCATION TABLE SALARY BY QUALIFICATIONS TABLE 9039B - SALARY BY QUALIFICATIONS (GRAPH) TABLE SALARY BY PRACTICE GROSS FEES TABLE SALARY BY MEMBER OF PROFESSIONAL BODIES TABLE SALARY BY TYPE TABLE SALARY BY EMPLOYED TABLE SALARY BY PD DAYS LAST YEAR TABLE SALARY BY PRACTICE SIZE (FEE EARNERS) TABLE SALARY BY PATIENTS PER DAY TABLE SALARY BY AAPM MEMBER TABLE SALARY BY EMPLOYMENT STATUS TABLE HEALTH ASSESSMENTS TABLE TEAM CARE ARRANGEMENTS TABLE PRACTICE NURSE BILLING ITEMS TABLE PRIVATE AND BULK BILLING TABLE OPEN HOURS TABLE 9054 HOURLY RATES TABLE 9055 BENEFITS RECEIVED TABLE 9056 EXPENSES RECOVERED TABLE 9057 PROFESSIONAL DEVELOPMENT COSTS PAID TABLE 9057B PD PARTICIPATION TABLE GP MANAGEMENT PLANS TABLE 9059 EXPENSE ALLOWANCES TABLE 9060 CORE RESPONSIBILITIES (ALL RESPONSES) AAPM 2009 Version 1.0 4

5 Survey 2009 Australian Practice Management Salary TABLE 9061 CORE RESPONSIBILITIES (GENERAL PRACTICE GENERAL, MULTI-DISCIPLINARY, SKIN CLINIC, TRAVEL, WOMEN'S HEALTH) TABLE 9062 CORE RESPONSIBILITIES (MEDICAL SPECIALIST SINGLE AND MULTI) TABLE 9063 CORE RESPONSIBILITIES (MEDICAL HOSPITAL, RADIOLOGY, PATHOLOGY, PODIATRY, DIETICIAN, PHYSIOTHERAPY) TABLE 9064 CORE RESPONSIBILITIES (DENTAL - GENERAL) TABLE 9065 CORE RESPONSIBILITIES (DENTAL - SPECIALIST) TABLE 9066 CORE RESPONSIBILITIES (VETERINARY) TABLE FINANCIAL MANAGEMENT TASKS TABLE HRM TASKS TABLE PLANNING AND MARKETING TASKS TABLE INFORMATION MANAGEMENT TASKS TABLE RISK MANAGEMENT TASKS TABLE GOVERNANCE AND ORGANISATION DYNAMICS TASKS TABLE BUSINESS AND CLINICAL OPERATIONS TASKS TABLE PROFESSIONAL RESPONSIBILITY TASKS TABLE 9075 ALLOCATION OF TIME AAPM 2009 Version 1.0 5

6 Table 9001 AAPM Membership AAPM Membership Status No, I am not a current member but I have been previously % No, I have never been a member % Yes, I am a member % Total responses 903 Table Membership of professional bodies Membership AMA % RACGP % AVA % ADA % DAA % AVPMA % AIM % ACHSE % RANZCO % No memberships held % Other, please specify % Total responses 886 AAPM 2009 Version 1.0 6

7 Table 9002_2 - Membership of professional bodies AAPM % ACCRM % ALPMA % APLPMA % Division Member % Other - accounting % Other - health % Other - management % Other - medical % Other - nursing % Other - ophthalmology % Other - optometry % Other - physio % Other - specialist % PMAANZ % RACGP % RANZCO % Total responses 96 AAPM 2009 Version 1.0 7

8 Table Highest level of formal education Highest level of formal education Secondary School Year 8 or below % Secondary School Year 9 or 10 equivalent % Secondary School Year 11 or 12 equivalent % Certificate or Diploma (e.g. TAFE) % Bachelor degree % Postgraduate qualifications or higher degree % Table Formal qualifications Formal qualifications UNE Partnerships' Certificate III in Business (Medical Administration) UNE Partnerships' Certificate IV in Practice Management UNE Partnerships' Diploma of Practice Management % % % Other certificate (eg TAFE) % Other diploma (eg TAFE) % Undergraduate degree % Postgraduate qualification (eg Masters, PhD) % Other, please specify % Total responses 744 AAPM 2009 Version 1.0 8

9 Table 9004_2 - Formal qualification - Other certificate e.g. TAFE Other certificate % Other certificate - HR % Other certificate - business % Other certificate - dental % Other certificate - education % Other certificate - health admin % Other certificate - medical % Other certificate - nursing % Other certificate - veterinarian % Total responses 205 Table 9004_3 - Formal qualification - Other diploma e.g. TAFE Other diploma - HR % Other diploma - business % Other diploma - dental % Other diploma - education % Other diploma - legal % Other diploma - medical % Other diploma - nursing % Total responses 121 AAPM 2009 Version 1.0 9

10 Table 9004_4 - Formal qualification - Undergraduate degree Other - diploma % Undergraduate % Table 9004_5 - Formal qualification e.g. Masters, PhD Other diploma - education % Postgraduate % Total responses 125 AAPM 2009 Version

11 Table 9004_6 - Formal qualification - Other, please specify Other - diploma % Other - nursing % Other - ophthalmology % Other certificate % Other certificate - business % Other certificate - dental % Other certificate - health admin % Other certificate - medical % Other diploma - business % Other diploma - dental % Other diploma - education % Other diploma - health admin % Other diploma - medical % Postgraduate % Postgraduate - nursing % UNE Partnerships' Certificate II % UNE Partnerships' Certificate III % UNE Partnerships' Certificate IV % Undergraduate % Undergraduate - business % Undergraduate - education % Undergraduate - nursing % Total responses 136 AAPM 2009 Version

12 Table Job titles Which job title best reflects your role? Administration Officer % Business Manager % CEO % Clinical Manager % Consultant % Dental Assistant % Director Health Systems % Executive Officer % General Manager % Manager Health and Well Being % Nurse % Nurse Manager % Office Liaison % Office Manager % Operations Manager % Operations and HR Manager % Practice Administrator % Practice Development Manager % Practice Manager % Practice Nurse % Practice Principal % AAPM 2009 Version

13 Which job title best reflects your role? continued Program Officer 1 0.1% Project & Development Manager % Project Manager % Reception Supervisor % Receptionist % Secretary % Total responses 905 Table 9006 Age Age Under 25 years % years % years % years % years % More than 60 years % Total responses 900 AAPM 2009 Version

14 Table 9006B Age (chart) 45.00% 40.00% 35.00% 30.00% 25.00% 20.00% 15.00% 10.00% 5.00% 0.00% Under 25 years years years years years More than 60 years Table Number of practices managed 0 - I manage a/all multi-sites % % % % % % % % % More than % Total responses 895 AAPM 2009 Version

15 Table 9008 Multi-site practices Multi-site practices % % % % % % % % % % More than % Total responses 194 Table Employment status Employment status Casual % Consultant % Full-time % Part-time % Total responses 901 AAPM 2009 Version

16 Table Hours of work each week Hours of work each week 1 to % 11 to % % 21 to % 26 to % % % % % % % % % % % 41 to % More than % Total responses 891 AAPM 2009 Version

17 Table Level of AAPM membership Affiliate % Affiliate % Associate (Individual) % Associate (Organisation) % Associate Fellow 8 1.2% Fellow % Member % Practice Nurse 5 0.7% Total responses 690 Table Years of employment Less than 1 year % 1-3 years % 4-6 years % 7-9 years % More than 10 years % Total responses 867 AAPM 2009 Version

18 Table PD courses attended PD Courses attended % % % % % % % % % % 10 or more % Total responses 866 AAPM 2009 Version

19 Table Days at PD courses Days at PD courses % % % % % % % % % % 10 or more % Total responses 861 AAPM 2009 Version

20 Table Location by state Location by state/territory ACT % New South Wales % New Zealand % Northern Territory % Queensland % South Australia % Tasmania % International % Victoria % Western Australia % Total responses 821 Table Location by region Location by region Capital city % Regional/rural (Population 30,000-60,000) % Regional/rural (Population less than 30,000) % Overseas, please specify % Total responses 828 AAPM 2009 Version

21 Table 9016_2 - Location by region (Overseas, please specify) New Zealand % International % Total responses 4 Table Number of sites % % % % % % % % % More than % Total responses 194 AAPM 2009 Version

22 Table Type Practice Type General Practice - General % Medical - Single specialist (e.g. ENT, urology), please specify % Medical - Multi specialist % Medical - Hospital % Dental - General % Dental - Specialist, please specify % Veterinary - Small animal practice % Other, please specify % General Practice - Multi-Disciplinary % General Practice - Skin Clinic % General Practice - Travel % General Practice - Women's Health % Medical - Radiology % Medical - Pathology % Medical - Podiatry % Medical - Dietician % Dental - Mixed % Veterinary - Mixed % Medical - Physiotherapy % Total responses 841 AAPM 2009 Version

23 Table 9018_2 Type; Medical - Single specialist (e.g. ENT, urology), Medical - Multi specialist % Medical Single specialist % Medical Single specialist - Breast & Endocrine % Medical Single specialist - Dental % Medical Single specialist - ENT % Medical Single specialist - Gastroenterology % Medical Single specialist - OBGYN % Medical Single specialist - Occupational medicine % Medical Single specialist - anaesthetist % Medical Single specialist - cardiology % Medical Single specialist - colorectal % Medical Single specialist - cosmetic % Medical Single specialist - endoscopy % Medical Single specialist - general % Medical Single specialist - nephrology % Medical Single specialist - neurology % Medical Single specialist - ophthalmology % Medical Single specialist - orthopaedics % Medical Single specialist - paediatrics % Medical Single specialist - phlebology % Medical Single specialist - psychiatry % Medical Single specialist - respiratory % Medical Single specialist - sleep disorders % AAPM 2009 Version

24 Practice type continued Medical Single specialist - sports % Medical Single specialist - urology % Medical Single specialist - general % medical Single specialist- urology % Total responses 155 Table 9018_3 Type (Dental - Specialist, please specify) Dental specialist - Endodontic % Dental specialist - Orthodontist % Dental specialist - Paediatric % Dental specialist - Periodontist % Dental specialist - Prosthodontist % Dental specialist - prosthetist % Total 15 AAPM 2009 Version

25 Table 9018_4 Type (Other, please specify) Community Health % Dental SS - laboratory % General Practice - Multi-Disciplinary % General Practice - Travel % General Practice - general % Government Health % Medical - Multi specialist % Medical - hospital % Medical SS - ENT % Medical SS - OBGYN % Medical SS - Oncology radiation % Medical SS - Ultrasound % Medical SS - aboriginal health % Medical SS - allied health % Medical SS - anaesthetist % Medical SS - colorectal % Medical SS - cosmetic % Medical SS - ophthalmology % Medical SS - phlebology % Medical SS - sports % Other - General Practice Network % Other - business % Other multi - anaesthetist % AAPM 2009 Version

26 Practice type continued Veterinary - Mixed % Total responses 68 Table Billing policy Private billing % Bulk billing % Reduced fees for pensioners % Medicare online % Health fund schemes & agreements % Hi Caps % Eclipse % Other, please specify % Easyclaim % Total responses: 838 AAPM 2009 Version

27 Table 9019_2 - Billing policy (Other, please specify) Bulk billing % DVA % Defence force % Medicare % Mixed % Other - government funded % Private billing % mixed % Total responses: 47 AAPM 2009 Version

28 Table Number of patients per day % % % % % % % % % % % % More than % Total responses: 812 AAPM 2009 Version

29 Table Average annual practice fees Under $500, % $501,000 - $750, % $751,000 - $1,000, % $1,000,001 - $1,250, % $1,250,001 - $1,500, % $1,500,001 - $1,750, % $1,750,001 - $2,000, % $2,000,001 - $2,250, % $2,250,001 - $2,500, % $2,500,001 - $2,750, % $2,750,001 - $3,000, % $3,000,001 - $3,250, % $3,250,001 - $3,500, % $3,500,001 - $3,750, % $3,750,001 - $4,000, % $4,000,001 - $4,250, % $4,250,001 - $4,500, % $4,500,001 - $4,750, % $4,750,001 - $5,000, % More than $5,000, % Total responses: 538 AAPM 2009 Version

30 Table Average fees per day Less than $1, % $1,000 to $2, % $2,001 to $3, % $3,001 to $4, % $4,001 to $5, % $5,001 to $6, % $6,001 to $7, % $7,001 to $8, % $8,001 to $9, % $9,001 to $10, % More than $10, % Total responses: 500 AAPM 2009 Version

31 Table 9023_1 - Average annual practice fees by type (General Practice General) General Practice - General Under $500, % $501,000 - $750, % $751,000 - $1,000, % $1,000,001 - $1,250, % $1,250,001 - $1,500, % $1,500,001 - $1,750, % $1,750,001 - $2,000, % $2,000,001 - $2,250, % $2,250,001 - $2,500, % $2,500,001 - $2,750, % $2,750,001 - $3,000, % $3,000,001 - $3,250, % $3,250,001 - $3,500, % $3,500,001 - $3,750, % $3,750,001 - $4,000, % $4,000,001 - $4,250, % $4,250,001 - $4,500, % $4,500,001 - $4,750, % $4,750,001 - $5,000, % More than $5,000, % Total responses 260 AAPM 2009 Version

32 Table 9023_2 - Average annual practice fees by type (Medical - Single specialist e.g. ENT, urology Medical - Single specialist Under $500, % $501,000 - $750, % $751,000 - $1,000, % $1,000,001 - $1,250, % $1,250,001 - $1,500, % $1,500,001 - $1,750, % $1,750,001 - $2,000, % $2,000,001 - $2,250, % $2,250,001 - $2,500, % $2,500,001 - $2,750, % $2,750,001 - $3,000, % $3,000,001 - $3,250, % $3,250,001 - $3,500, % $3,500,001 - $3,750, % $3,750,001 - $4,000, % $4,000,001 - $4,250, % $4,250,001 - $4,500, % $4,500,001 - $4,750, % $4,750,001 - $5,000, % More than $5,000, % Total responses 93 AAPM 2009 Version

33 Table 9023_3 - Average annual practice fees by type (Medical - Multi specialist) Medical - Multi specialist Under $500, % $501,000 - $750, % $751,000 - $1,000, % $1,000,001 - $1,250, % $1,250,001 - $1,500, % $1,500,001 - $1,750, % $1,750,001 - $2,000, % $2,000,001 - $2,250, % $2,250,001 - $2,500, % $2,500,001 - $2,750, % $2,750,001 - $3,000, % $3,000,001 - $3,250, % $3,250,001 - $3,500, % $3,500,001 - $3,750, % $3,750,001 - $4,000, % $4,000,001 - $4,250, % $4,250,001 - $4,500, % $4,500,001 - $4,750, % $4,750,001 - $5,000, % More than $5,000, % Total responses: 34 AAPM 2009 Version

34 Table 9023_4 - Average annual practice fees by type (Dental General) Dental - General Under $500, % $501,000 - $750, % $751,000 - $1,000, % $1,000,001 - $1,250, % $1,250,001 - $1,500, % $1,500,001 - $1,750, % $1,750,001 - $2,000, % $2,000,001 - $2,250, % $2,250,001 - $2,500, % $2,500,001 - $2,750, % $2,750,001 - $3,000, % $3,000,001 - $3,250, % $3,250,001 - $3,500, % $3,500,001 - $3,750, % $3,750,001 - $4,000, % $4,000,001 - $4,250, % $4,250,001 - $4,500, % $4,500,001 - $4,750, % $4,750,001 - $5,000, % More than $5,000, % Total responses: 35 AAPM 2009 Version

35 Table 9023_5 - Average annual practice fees by type (General Practice - Multi-Disciplinary) General Practice - Multi-Disciplinary Under $500, % $501,000 - $750, % $751,000 - $1,000, % $1,000,001 - $1,250, % $1,250,001 - $1,500, % $1,500,001 - $1,750, % $1,750,001 - $2,000, % $2,000,001 - $2,250, % $2,250,001 - $2,500, % $2,500,001 - $2,750, % $2,750,001 - $3,000, % $3,000,001 - $3,250, % $3,250,001 - $3,500, % $3,500,001 - $3,750, % $3,750,001 - $4,000, % $4,000,001 - $4,250, % $4,250,001 - $4,500, % $4,500,001 - $4,750, % $4,750,001 - $5,000, % More than $5,000, % Total responses: 61 AAPM 2009 Version

36 Table 9023_6 - Average annual practice fees by type (General Practice - Skin Clinic) General Practice - Skin Clinic Under $500, % $501,000 - $750, % $751,000 - $1,000, % $1,000,001 - $1,250, % $1,250,001 - $1,500, % $1,500,001 - $1,750, % $1,750,001 - $2,000, % $2,000,001 - $2,250, % $2,250,001 - $2,500, % $2,500,001 - $2,750, % $2,750,001 - $3,000, % $3,000,001 - $3,250, % $3,250,001 - $3,500, % $3,500,001 - $3,750, % $3,750,001 - $4,000, % $4,000,001 - $4,250, % $4,250,001 - $4,500, % $4,500,001 - $4,750, % $4,750,001 - $5,000, % More than $5,000, % Total responses: 36 AAPM 2009 Version

37 Table 9023_7 - Average annual practice fees by type (General Practice Travel) General Practice - Travel Under $500, % $501,000 - $750, % $751,000 - $1,000, % $1,000,001 - $1,250, % $1,250,001 - $1,500, % $1,500,001 - $1,750, % $1,750,001 - $2,000, % $2,000,001 - $2,250, % $2,250,001 - $2,500, % $2,500,001 - $2,750, % $2,750,001 - $3,000, % $3,000,001 - $3,250, % $3,250,001 - $3,500, % $3,500,001 - $3,750, % $3,750,001 - $4,000, % $4,000,001 - $4,250, % $4,250,001 - $4,500, % $4,500,001 - $4,750, % $4,750,001 - $5,000, % More than $5,000, % Total responses: 33 AAPM 2009 Version

38 Table 9023_8 - Average annual practice fees by type (General Practice - Women's Health) General Practice - Women's Health Under $500, % $501,000 - $750, % $751,000 - $1,000, % $1,000,001 - $1,250, % $1,250,001 - $1,500, % $1,500,001 - $1,750, % $1,750,001 - $2,000, % $2,000,001 - $2,250, % $2,250,001 - $2,500, % $2,500,001 - $2,750, % $2,750,001 - $3,000, % $3,000,001 - $3,250, % $3,250,001 - $3,500, % $3,500,001 - $3,750, % $3,750,001 - $4,000, % $4,000,001 - $4,250, % $4,250,001 - $4,500, % $4,500,001 - $4,750, % $4,750,001 - $5,000, % More than $5,000, % Total responses: 43 AAPM 2009 Version

39 Table Number of fee earners % % % % % % % % % % % % % % % % % % % % % More than % Total responses: 782 AAPM 2009 Version

40 Table Number of fee earners -FTE % % % % % % % % % % % % % % % % % % More than % Total responses: 770 AAPM 2009 Version

41 Table Number of support staff % % % % % % % % % % % % % % % % % % More than % Total responses: 699 AAPM 2009 Version

42 Table Number of support staff - FTE % % % % % % % % % % % % % % % % % More than % Total responses: 664 AAPM 2009 Version

43 Table Number of other fee earning staff % % % % % % % % % % % % % % % % % More than % Total responses: 752 AAPM 2009 Version

44 Table Number of other fee earning staff -FTE % % % % % % % % % % % % % % More than % Total responses: 705 AAPM 2009 Version

45 Table Number of administrative staff % % % % % % % % % % % % % % % % % % % % % More than % Total responses: 759 AAPM 2009 Version

46 Table Number of administrative staff - FTE % % % % % % % % % % % % % % % % % % % % More than % Total responses: 741 AAPM 2009 Version

47 Table Total number of staff % % % % % % % % % % % % % % % % % % % % % % % AAPM 2009 Version

48 Total number of staff continued % % % % % % % % % % % % % % % % More than % Total responses: 760 AAPM 2009 Version

49 Table Total number of staff - FTE % % % % % % % % % % % % % % % % % % % % % % AAPM 2009 Version

50 % Total number of staff FTE continued % % % % % % % % % % % % More than % Total responses: 737 Table Job description No % Not sure % Yes % Total responses: 690 AAPM 2009 Version

51 Table Salary range Less than $31, % $31,001 - $35, % $35,001 - $40, % $40,001 - $45, % $45,001 - $50, % $50,001 - $55, % $55,001 - $60, % $60,001 - $65, % $65,001 - $70, % $70,001 - $75, % $75,001 - $80, % $80,001 - $85, % $85,001 - $90, % $90,001 - $95, % $95,001 - $100, % More than $100, % Total responses: 428 AAPM 2009 Version

52 Table 9035B - Salary range 16.00% 14.00% 12.00% 10.00% 8.00% 6.00% 4.00% 2.00% 0.00% Less than $31,000 $31,001 - $35,000 $35,001 - $40,000 $40,001 - $45,000 $45,001 - $50,000 $50,001 - $55,000 $55,001 - $60,000 $60,001 - $65,000 $65,001 - $70,000 $70,001 - $75,000 $75,001 - $80,000 $80,001 - $85,000 $85,001 - $90,000 $90,001 - $95,000 $95,001 - More than $100,000 $100,000 Table Salary by state State Average Salary Count ACT $73,425 8 New South Wales $58, Northern Territory $79,000 4 Queensland $58, South Australia $62, Tasmania $61,597 8 Victoria $63, Western Australia $64, New Zealand $58,040 2 International $76,000 1 Total responses: 275 AAPM 2009 Version

53 Table Salary by region Average Salary Count Capital city $65, Large regional city (Population 60,000+) $58, Regional/rural (Population 30,000-60,000) $51, Regional/rural (Population less than 30,000) $60, Overseas, please specify $65,040 2 Table Salary by highest formal education Average Salary Count Secondary School Year 8 or below $65,000 1 Secondary School Year 9 or 10 equivalent $57, Secondary School Year 11 or 12 equivalent $59, Certificate or Diploma (e.g. TAFE) $59, Bachelor degree $65, Postgraduate qualifications or higher degree $67, Total responses: 284 AAPM 2009 Version

54 Table Salary by qualifications UNE Partnerships' Certificate III in Business (Medical Administration) UNE Partnerships' Certificate IV in Practice Management UNE Partnerships' Diploma of Practice Management Average Salary Count $59, $61, $63, Other certificate (eg TAFE) $59, Other diploma (eg TAFE) $61, Undergraduate degree $65, Postgraduate qualification (eg Masters, PhD) $69, Other, please specify $61, Table 9039b - Salary by qualifications (graph) $72,000 $70,000 $68,000 $66,000 $64,000 $62,000 $60,000 $58,000 $56,000 $54,000 UNE Partnerships' Certificate III in Business (Medical Administration) UNE Partnerships' Certificate IV in Practice Management UNE Partnerships' Diploma of Practice Management Other certificate (eg TAFE) - please specify Other diploma (eg TAFE) - please specify Undergraduate degree - please specify Postgraduate qualification (eg Masters, PhD) - please specify AAPM 2009 Version

55 Table Salary by practice gross fees Average salary Count $1,000,000 or less % $52, More than $1,000, % $63, Total % Total responses: 500 Table Salary by Member of professional bodies Average Salary Count AMA $77, RACGP $59, AVA $80,000 1 ADA $52,413 3 AVPMA $66,667 3 AIM $98,701 7 ACHSE $70,500 2 RANZCO $76,667 7 Other, please specify $70, No, I am not a member of any of these professional associations $60, AAPM 2009 Version

56 Table Salary by type Type Average Salary Count General Practice - General $58, Medical - Single specialist (eg ENT, urology), please specify $66, Medical - Multi specialist $68, Dental - General $58, Dental - Specialist, please specify $52,469 4 Veterinary - Small animal practice $62,500 4 Other, please specify $63, General Practice - Multi-Disciplinary $61, General Practice - Skin Clinic $56, General Practice - Travel $59, General Practice - Women's Health $59, Medical - Pathology $54,750 4 Medical - Podiatry $60,291 8 Medical - Dietician $61,833 6 Dental - Mixed $65,400 5 Medical - Physiotherapy $58,400 5 Total responses: 382 AAPM 2009 Version

57 Table Salary by employed Average Salary Count Award $53, Individual contract $64, Registered Workplace Agreement $56,094 5 Salary $63, Total responses: 285 Table Salary by PD days last year Average Salary count Less than 2 days $56, Between 2 and 5 $61, More than 5 days $61, Total responses: 238 Table Salary by practice size (fee earners) Average Salary count Less than 2 $59, Between 2 and 5 $58, Between 6 and 9 $63, or more $67, Total responses: 269 AAPM 2009 Version

58 Table Salary by Patients per day Average Salary Count 1-25 $61, $61, $63, $59, $59, $60, $62, $57, $66, $63, $62, $67,250 4 More than 300 $65,000 6 Total responses: 282 AAPM 2009 Version

59 Table Salary by AAPM member Average salary No, I am not a current member but I have been previously $68, No, I have never been a member $54, Yes, I am a member $62, Table Salary by employment status Average salary Casual $51,571 7 Consultant $108,750 4 Full-time $62, Part-time $52, Table Health assessments % % % % % % % % More than % Total responses: 351 AAPM 2009 Version

60 Table Team Care Arrangements % % % % % % % More than % Total responses: 347 Table Practice nurse billing items % % % % % % % % % % More than % Total responses: 323 AAPM 2009 Version

61 Table Private and bulk billing Average % Privately billed 47% Bulk billed 54% Total responses: 838 Table Open hours Average hours Monday: 9.53 Tuesday: 9.51 Wednesday: 9.49 Thursday: 9.47 Friday: 9.10 Saturday: 4.74 Sunday: 5.93 AAPM 2009 Version

62 Table 9054 Hourly rates Under $20 per hour % $20 - $ % $26 - $ % $31 - $ % $36 - $ % $41 - $ % $46 - $ % $51 - $ % $56 - $ % $61 - $ % $66 - $ % $76 - $ % More than $80 per hour % Total responses: 450 Table 9055 Benefits received Superannuation - standard 9% % Superannuation - more than 9% % Bonuses paid on performance % Salary sacrifice % Other, please specify % Total responses: 669 AAPM 2009 Version

63 Table 9056 Expenses recovered Uniform % Dry cleaning % Travel (home to work) % Car allowance % Entertainment allowance % Home/mobile phone % Medical/dental/ancillary care % Professional indemnity costs % Fringe benefits (eg computer, phone, car) % Health fund premiums % Other expenses, please specify % Total responses: 462 Table 9057 Professional development costs paid Training (partly paid) % Membership to a professional association % Subscription to journals % Training (fully paid) % Conference expenses % Practice retreats % Other, please specify % Total responses: 622 AAPM 2009 Version

64 Table 9057B PD participation indicating some PD % Total responses 907 Total responses: 791 Table GP Management Plans Response s % % % % % % % % % More than % Total responses: 358 Table 9059 Expense allowances Response s Allowances of any type % Total surveys received 907 Total responses: 462 AAPM 2009 Version

65 Table 9060 Core responsibilities (all responses) Count % Indicating Involvement Financial management % Human resources management % Planning and marketing % Information management % Risk management % Governance and organisation dynamics % Business and clinical operations % Professional responsibility % Total responses: 907 Table 9061 Core responsibilities (General Practice General, Multi- Disciplinary, Skin Clinic, Travel, Women's Health) Count % Indicating Involvement Financial management % Human resources management % Planning and marketing % Information management % Risk management % Governance and organisation dynamics % Business and clinical operations % Professional responsibility % Total responses: 496 AAPM 2009 Version

66 Table 9062 Core responsibilities (Medical specialist Single and Multi) Count % Indicating Involvement Financial management % Human resources management % Planning and marketing % Information management % Risk management % Governance and organisation dynamics % Business and clinical operations % Professional responsibility % Total responses: 217 Table 9063 Core responsibilities (Medical Hospital, Radiology, Pathology, Podiatry, Dietician, Physiotherapy) Count % Indicating Involvement Financial management % Human resources management % Planning and marketing % Information management % Risk management % Governance and organisation dynamics % Business and clinical operations % Professional responsibility % Total responses: 59 AAPM 2009 Version

67 Table 9064 Core responsibilities (Dental - General) Count % Indicating Involvement Financial management % Human resources management % Planning and marketing % Information management % Risk management % Governance and organisation dynamics % Business and clinical operations % Professional responsibility % Total responses: 48 Table 9065 Core responsibilities (Dental - Specialist) Count % Indicating Involvement Financial management % Human resources management % Planning and marketing % Information management % Risk management % Governance and organisation dynamics 1 6.7% Business and clinical operations % Professional responsibility % Total responses: 15 AAPM 2009 Version

68 Table 9066 Core responsibilities (Veterinary) Count % Indicating Involvement Financial management % Human resources management % Planning and marketing % Information management % Risk management % Governance and organisation dynamics % Business and clinical operations % Professional responsibility % Total responses: 12 Table Financial management tasks Prepare and manage budgets % Cash flow analysis, fee schedules % Develop accounting systems % Develop inventory control systems % Facilitate investment planning % Establish business relationships % Negotiate third party contracts % Facilitate superannuation/long service % Other, please specify % Total responses: 644 AAPM 2009 Version

69 Table HRM tasks Develop induction programs % Understand workplace agreements % Develop compensation/benefit programs % Develop employee placement programs % Develop and implement staff training % Develop and maintain practice manual % Other, please specify % Total responses: 667 Table Planning and marketing tasks Develop and evaluate strategic plans % Develop marketing plans % Establish and develop marketing tools % Establish strategic alliances % Other, please specify 19 4% Total responses: 495 AAPM 2009 Version

70 Table Information management tasks Conduct information needs analysis % Develop information network security % Develop information system training % Facilitate information system installation % Oversee database management % Provide electronic education resources % Other, please specify 22 4% Total responses 599 Table Risk management tasks Assess and procure liability insurance % Conduct audits of at risk financial activities % Develop and implement quality assurance % Develop conflict resolution procedures % Establish confidentiality policies % Establish security plans % Maintain infection control procedures % Maintain legal compliance % Maintain practice history and records % Negotiate and maintain contracts 490 Other, please specify 7 1% Total responses: % AAPM 2009 Version

71 Table Governance and organisation dynamics tasks Conduct stakeholders needs assessments % Develop leadership and change-agent skills % Evaluate and improve governing by-laws % Maintain governance systems % Other, please specify 5 1% Total responses: 374 Table Business and clinical operations tasks Facilitate business operations planning % Conduct staffing analysis and scheduling % Develop ancillary clinical support services % Establish patient flow/communication process % Develop clinical pathway structure % Create monitoring system for licenses, accreditation and recertification Facilitate staff development % 588 Other, please specify 8 1% Total responses: % AAPM 2009 Version

72 Table Professional responsibility tasks Advance professional knowledge and leadership skills % Balance professional and personal pursuits % Conduct self-assessment % Engage in professional networking % Promote ethical standards % Other, please specify 6 1% Total responses: 613 Table 9075 Allocation of time Financial management % Human resources management % Planning and marketing 548 7% Information management % Risk management 568 6% Governance and organisation dynamics 539 5% Business and clinical operations % Professional responsibility 576 9% Total responses: 607 AAPM 2009 Version