VERITAS NetBackup 5.0

Transcription

1 VERITAS NetBackup 5.0 Installation Guide for Windows N102378

2 Disclaimer The information contained in this publication is subject to change without notice. VERITAS Software Corporation makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. VERITAS Software Corporation shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual. Copyright Copyright VERITAS Software Corporation. All rights reserved. VERITAS, VERITAS SOFTWARE, the VERITAS logo, VERITAS NetBackup, and all other VERITAS product names and slogans are trademarks or registered trademarks of VERITAS Software Corporation in the USA and/or other countries. VERITAS and the VERITAS logo Reg. U.S. Pat. and Tm. Off. Other product names and/or slogans mentioned herein may be trademarks or registered trademarks of their respective companies. Portions of this software are derived from the RSA Data Security, Inc. MD5 Message-Digest Algorithm. Copyright , RSA Data Security, Inc. Created All rights reserved. VERITAS Software Corporation 350 Ellis Street Mountain View, CA USA Phone Fax Third-Party Copyrights ACE 5.2A: ACE(TM) is copyrighted by Douglas C.Schmidt and his research group at Washington University and University of California, Irvine, Copyright (c) , all rights reserved. IBM XML for C++ (XML4C) 3.5.1: Copyright (c) 1999,2000,2001 Compaq Computer Corporation; Copyright (c) 1999,2000,2001 Hewlett-Packard Company; Copyright (c) 1999,2000,2001 IBM Corporation; Copyright (c) 1999,2000,2001 Hummingbird Communications Ltd.; Copyright (c) 1999,2000,2001 Silicon Graphics, Inc.; Copyright (c) 1999,2000,2001 Sun Microsystems, Inc.; Copyright (c) 1999,2000,2001 The Open Group; All rights reserved. Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, provided that the above copyright notice(s) and this permission notice appear in all copies of the Software and that both the above copyright notice(s) and this permission notice appear in supporting documentation. This product includes software developed by the Apache Software Foundation ( JacORB 1.4.1: The licensed software is covered by the GNU Library General Public License, Version 2, June Open SSL 0.9.6: This product includes software developed by the OpenSSL Project * for use in the OpenSSL Toolkit. ( TAO (ACE ORB) 1.2a: TAO(TM) is copyrighted by Douglas C. Schmidt and his research group at Washington University and University of California, Irvine, Copyright (c) , all rights reserved.

3 NetBackup Release 5.0 Revision History The following table summarizes the revisions made to this document for NetBackup release 5.0. Release Date Description NetBackup 5.0 December 2003 Original version for this release. NetBackup Release 5.0 Revision History iii

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5 Contents NetBackup Release 5.0 Revision History iii Preface ix What is in this Manual? ix Getting Help x Related Resources xi Glossary xi Additional NetBackup Server and Client Installation Terms xii Accessibility Features xii Conventions xiii Chapter 1. NetBackup Basics How does NetBackup work? What is a backup policy? What are Catalog Backups? What are the functional parts of NetBackup? Master Server Media Servers NetBackup Clients Storage Unit Media Media Manager Graphical Interfaces NetBackup Wizards v

6 Wizards Description Chapter 2. Installation and Initial Configuration Configuring Storage Devices for Windows Supported Robot Types Storage Device Configuration NetBackup Installations NetBackup Server Installation Requirements Requirements for Local Installations Additional Requirements for Remote and Cluster Installations Additional Requirements for Access Controlled Environments NetBackup License Key Requirements Installing NetBackup Server Software Customizing a NetBackup Installation Remotely Installing NetBackup Notes on Remote Installations Installing NetBackup in a Clustered Environment Installing NetBackup Silently Chapter 3. Upgrading NetBackup Handling Mixed Media Server Revisions Upgrading to NetBackup Notes and Requirements About Upgrading to This Release Upgrading NetBackup Server to NetBackup Enterprise Server Upgrading NetBackup in a Clustered Environment Chapter 4. Installing Alternative Administration Interfaces NetBackup Remote Administration Console for Windows NetBackup Remote Administration Console for UNIX Installing NetBackup-Java Windows Display Console vi NetBackup Installation Guide for Windows

7 Requirements Chapter 5. Uninstalling and Reinstalling NetBackup Uninstalling NetBackup Server Software Uninstalling NetBackup from a Clustered Environment Reinstalling NetBackup Server Software Chapter 6. Configuring NetBackup Server Software Recommendations of Configuring NetBackup Configuring NetBackup Configuring Storage Devices for NetBackup Configuring Volumes Configure the Catalog Backup Create a Backup Policy Testing NetBackup Installation Chapter 7. Installing NetBackup Client Software Installing NetBackup on Microsoft Windows Clients Installation Overview VERITAS Volume Snapshot Provider User-Directed Operations for Windows Systems Local and Remote Installations Silent Installations New and Upgrade Installations System Requirements Clients Installation Requirements Remote Installation Requirements NetBackup Server Local Installation Instructions Remote Installation Instructions Notes on Remote Installations Contents vii

8 Silent Installation Instructions NetBackup Client Configuration Uninstalling NetBackup Client Software Installing UNIX NetBackup Client Software Install Client Software Locally Install Client Software Remotely Adding a UNIX Client Type After Initial Server Installation Uninstalling UNIX NetBackup Client Software Installing Mac OS X 10.2.x Clients Chapter 8. NetBackup License Keys NetBackup 5.0 Licenses Entering License Keys Frequently Asked Questions Appendix A. Related Documents Release Notes Installation Guides System Administrator s Guides - Basic Product System Administrator s Guides - Agents and Options User s Guides Troubleshooting Guide NetBackup Commands Index viii NetBackup Installation Guide for Windows

9 Preface The purpose of this guide is to help NetBackup system administrators install and configure NetBackup. The NetBackup system administrator is responsible for maintaining backups and disaster recovery plans using NetBackup. This guide assumes: A basic understanding of Microsoft Windows system administration. Experience with the system on which NetBackup is to be installed. Your SCSI devices are properly attached and configured for the operating system. Caution If a device is not properly configured for the operating system, backups made to that device may lead to backup failure and/or data loss. What is in this Manual? This manual is designed to step you through the installation process of the NetBackup Server or NetBackup Enterprise Server product. The installation procedures in this guide step you through a typical NetBackup Server installation. The installation process for NetBackup Server is nearly identical for the NetBackup Enterprise Server product. Any differences in the installation process between the two products are identified in this procedure. Within this document you will find general descriptions of the major components of NetBackup. In addition, this document provides easy to follow procedures on: Understanding and learning the basics of NetBackup Installing NetBackup server software Upgrading your current system with the latest version of NetBackup Uninstalling NetBackup from your server Installing alternate interfaces Installing NetBackup client software ix

10 Getting Help Uninstalling NetBackup client software Getting Help Use the VERITAS Technical support web set to get help for if you have questions. Accessing the VERITAS Technical Support Web Site The VERITAS Technical Support Web site allows you to do any of the following: obtain updated information about NetBackup, including system requirements, supported platforms, and supported peripherals contact the VERITAS Technical Support staff and post questions to them get the latest patches, upgrades, and utilities view the NetBackup Frequently Asked Questions (FAQ) page search the knowledge base for answers to technical support questions receive automatic notice of product updates find out about NetBackup training read current white papers related to NetBackup The address for the VERITAS Technical Support Web site follows: Using VERITAS Telephone and Support Telephone support for NetBackup is only available with a valid support contract. To contact VERITAS for technical support, dial the appropriate phone number listed on the Technical Support Guide included in the product box and have your product license information ready for quick navigation to the proper support group. To locate the telephone support directory on the VERITAS web site 1. Open in your web browser. 2. Click the Phone Support icon. A page that contains VERITAS support numbers from around the world appears. x NetBackup Installation Guide for Windows

11 Related Resources To contact support using on the VERITAS web site 1. Open in your web browser. 2. Click the Support icon. A brief electronic form will appear and prompt you to: Select a language of your preference Select a product and a platform Associate your message to an existing technical support case Provide additional contact and product information, and your message 3. Click Send Message. Related Resources Glossary If you encounter unfamiliar terminology, consult the NetBackup online glossary. The glossary contains terms and definitions for NetBackup and all additional NetBackup options and agents. The NetBackup online glossary is included in the NetBackup help file. To access the NetBackup online glossary 1. In the NetBackup Administration Console (or from the Backup, Archive, and Restore client interface), click Help > Help Topics. 2. Click the Contents tab. 3. Double-click Glossary. 4. Click NetBackup Glossary of Terms. The glossary displays in a help window. Use the scroll function to navigate through the glossary. Preface xi

12 Accessibility Features Additional NetBackup Server and Client Installation Terms The following terms are used in this document in reference to clustered environments. Active node The designated node in a clustered environment where NetBackup is installed and from which NetBackup can push to other nodes in the cluster. In addition, the NetBackup services are running on an active node. Inactive node An inactive node in a clustered environment has NetBackup installed, however NetBackup and the NetBackup services are not running. Migrating Migrating, commonly referred to as failover, occurs when a node becomes unavailable, and the cluster resources are migrated to an available node. Nodes In a server cluster, two or more servers (called nodes) are linked in a network, and run cluster software that allows each node access to the shared SCSI bus to which any number of disks can connect. Primary node or preferred node The node in a clustered environment that is intended to be active the majority of the time. Virtual Host name The name of the cluster as known by the NetBackup environment. This is the name that the clients will have in their server list. It is also the name that the server uses when communicating to the client nodes. Virtual IP address This is the IP address of the cluster. The address that the virtual server name should resolve to. Accessibility Features NetBackup contains features that make the user interface easier to use by people who are visually impaired and by people who have limited dexterity. Accessibility features include: Support for assistive technologies such as screen readers and voice input (Windows servers only) xii NetBackup Installation Guide for Windows

13 Conventions Support for keyboard (mouseless) navigation using accelerator keys and mnemonic keys For more information, see the NetBackup System Administrator s Guide, Volume I. Conventions The following section explains typographical and other conventions used in this guide. Product-Specific Conventions The following term is used in NetBackup documentation to increase readability while maintaining technical accuracy. Microsoft Windows, Windows Generic terms used to describe a specific product or operating system developed by Microsoft, Inc. Some examples are, Windows 2000, Windows Server 2003, Windows servers, Windows clients, Windows platforms, or Windows GUI. For more information on the Windows operating systems that NetBackup supports, refer to the VERITAS NetBackup Release Notes for UNIX and Windows or go to the VERITAS support web site at Note When a specific Windows product is identified in the documentation, only that particular product is valid in that instance. Typographical Conventions Here are the typographical conventions used throughout the manuals: Conventions Convention GUI Font Italics Description Used to depict graphical user interface (GUI) objects, such as fields, list boxes, menu commands, and so on. For example: Enter your password in the Password field. Used for placeholder text, book titles, new terms, or emphasis. Replace placeholder text with your specific text. For example: Replace filename with the name of your file. Do not use file names that contain spaces. This font is also used to highlight NetBackup server-specific or operating system-specific differences. For example: This step is only applicable for NetBackup Enterprise Server. Preface xiii

14 Conventions Conventions (continued) Convention Code Key+Key Description Used to show what commands you need to type, to identify path names where files are located, and to distinguish system or application text that is displayed to you or that is part of a code example. Used to show that you must hold down the first key while pressing the second key. For example: Ctrl+S means hold down the Ctrl key while you press S. You should use the appropriate conventions for your platform. For example, when specifying a path, use backslashes on Microsoft Windows and slashes on UNIX. Significant differences between the platforms are noted in the text. Tips, notes, and cautions are used to emphasize information. The following samples describe when each is used. Tip Used for nice-to-know information, like a shortcut. Note Used for important information that you should know, but that shouldn t cause any damage to your data or your system if you choose to ignore it. Caution Used for information that will prevent a problem. Ignore a caution at your own risk. Command Usage The following conventions are frequently used in the synopsis of command usage. brackets [ ] The enclosed command line component is optional. Vertical bar or pipe ( ) Separates optional arguments from which the user can choose. For example, when a command has the following format: command arg1 arg2 In this example, the user can use either the arg1 or arg2 variable. xiv NetBackup Installation Guide for Windows

15 Conventions Navigating Multiple Menu Levels When navigating multiple menu levels, a greater-than sign (>) is used to indicate a continued action. The following example shows how the > is used to condense a series of menu selections into one step: Select Start > Programs > VERITAS NetBackup > NetBackup Administration Console. The corresponding actions could be described in more steps as follows: 1. Click Start in the task bar. 2. Move your cursor to Programs. 3. Move your cursor to the right and highlight VERITAS NetBackup. 4. Move your cursor to the right. First highlight and then click NetBackup Administration Console. Preface xv

16 Conventions xvi NetBackup Installation Guide for Windows

17 NetBackup Basics 1 This chapter is designed to provide you with a basic understanding of the features and functions of your product. Included are definitions of a few key NetBackup terms to assist you in this process. Installing NetBackup software on the server and NetBackup client software on each of your remote computers provides an easy-to-use, reliable solution for backing up and restoring data. How does NetBackup work? NetBackup has three primary functions: Enables administrators to create backup policies to back up data. Saves backup catalogs and stores the data until you need to retrieve it. Retrieves stored data while providing a robust recovery tool should a disaster occur. What is a backup policy? A backup policy allows you to configure how and when backups are to be performed for your group of clients, all having similar backup requirements. You can configure your backup policy after you have determined the following: Which computers to back up Which files and folders to back up How often and when the backup takes place How long the backup will be retained Where the backups are stored Other attributes for customizing the backup 1

18 How does NetBackup work? What are Catalog Backups? NetBackup keeps vital information about your (regular) backups in a set of files called a catalog. Catalogs contain information about configuration, status, errors, and the files and folders that have been backed up. The catalog also keeps track of the location of the backed-up data. The binary catalog format is designed to improve the scalability and performance of catalog access in NetBackup. The binary catalog format improves catalog performance for browsing and searching on-disk catalogs, and in some cases, reduces the catalog file size. The binary catalog format is written by NetBackup on all platforms except NCR and Sequent. For more information about catalog formats, see the NetBackup System Administration Guide, Volume I. A catalog backup is a backup copy of the catalog, which is necessary for NetBackup operations. For example, if a disk failure results in the loss of your catalog files, the easiest way to recover is to restore the catalog from its backup copy. This copy allows you to restore previously backed up data and resume your regularly scheduled backups. The process of backing up a catalog is the same for either catalog format. What are the functional parts of NetBackup? The following subsections describe basic terms and features to increase your understanding of how NetBackup works. The following diagram shows the basic architecture of a NetBackup Enterprise Server configuration. The following subsections describe each of the major pieces within this configuration, the master server, media servers, and NetBackup clients. 2 NetBackup Installation Guide for Windows

19 How does NetBackup work? Master Server The master server is the computer where NetBackup server software is installed. There can be only one Master Server per backup domain. The NetBackup master server is responsible for the following functions: Contains the backup configurations and policies Runs the Scheduler that initiates the automated backups Maintains databases/catalogs that track the location and contents of all backups Chapter 1, NetBackup Basics 3

20 How does NetBackup work? Communicates with Media Servers to initiate backups and restore processes Provides both a command line interface and a graphical user interface, which allow you to: Configure the backup operations. Schedule automatic, unattended backups (regular backups). For example, to prevent interference with normal daytime operations, you can schedule your automatic backups to occur only at night. Perform manual backups of any client. Allow client users to perform their own backups and restores. Control where backups are stored. Control how long backup data is retained. Restore data to any client. Run reports to verify, manage, and troubleshoot backups and restores. These reports show status or highlight problems with NetBackup servers and clients. Monitor the status of backup and restore jobs. Configure and manage your tapes and storage devices. Media Servers A Media Server, in a NetBackup Enterprise Server configuration, can be a standalone server that receives requests for backup and restore operations from the Master Server. (A master server can also be configured as a media server.) There can be multiple Media Servers in a backup domain. In a NetBackup Server configuration the media server is the same machine as the master server. Media Servers can: Communicate with the Media Manager (on the same system) to select media for backup and restore operations. Refer to Media Manager on page 7 for more information. Communicate with NetBackup Clients during a backup or restore operation Monitor the status of storage devices 4 NetBackup Installation Guide for Windows

21 How does NetBackup work? NetBackup Clients NetBackup Clients are the remote computers that have NetBackup client software installed. A NetBackup Enterprise Server configuration can virtually have an unlimited number of clients for each backup domain. With the proper conditions set, a client can direct a user request to the Master Server to perform a backup or restore operation. Clients can perform the following functions: Validate connection requests from the NetBackup server Support compression of the backup stream Support include and exclude lists In general, NetBackup clients can have any combination of the following operating systems: AIX HP-UX Tru64/Alpha HP-UX 9000 Linux Macintosh Novell Solaris Windows NT/2000/XP (32 and 64 bit)/2003 (32 and 64 bit) For a complete list of supported clients and corresponding version numbers, refer the NetBackup Release Notes. Storage Unit A storage unit is a term that describes a storage device where NetBackup stores files and data. A storage unit can be a location on a disk, a set of drives in a robot, or one or more single tape drives of the same type that connect to the same host. Chapter 1, NetBackup Basics 5

22 How does NetBackup work? In the screen below, selecting Storage Units in the tree displays the individual units in the Details pane. 6 NetBackup Installation Guide for Windows

23 How does NetBackup work? Storage units simplify administration because once they are defined, NetBackup points to a storage unit rather than to individual devices. For example, if a storage unit contains two drives and one is busy, NetBackup can use the other drive without administrator intervention. Media Media can be physical magnetic tapes, magnetic disks (also called removable media), or optical disks. Media is where data is stored. Non-removable media commonly referred to as hard disk share is usually a directory on a hard disk. Media Manager Media Manager, which is part of NetBackup, manages the robots, tape drives, and removable media. Media Manager primarily uses four tools: The Device Configuration Wizard, which guides you through device configuration in a step-by-step manner. Chapter 1, NetBackup Basics 7

24 How does NetBackup work? The Volume Configuration Wizard, which guides you through volume configuration in a step-by-step manner. The Media and Device Management graphical interface, which allows you to reconfigure storage devices and volumes separately. The Device Monitor graphical interface, which displays any pending requests for volumes and allows you to control and manage devices. Graphical Interfaces The NetBackup Administration Console that is installed on a server is used for configuring, scheduling, monitoring, and managing NetBackup. The NetBackup user interface (referred to as Backup, Archive, and Restore) that is installed on a client can be used for starting backups, managing archives, and initiating restores for that particular computer. The following figures are examples of both of these interfaces. 8 NetBackup Installation Guide for Windows

25 How does NetBackup work? Chapter 1, NetBackup Basics 9

26 How does NetBackup work? NetBackup Wizards NetBackup provides the following wizards to assist you with installation and configuration. Once you have completed your initial setup with the Getting Started wizard, the individual configuration wizards allow you to reconfigure devices, volumes, catalog backups, and backup policies separately as needed. Wizards Getting Started Configure Storage Devices Configure Volumes Configure Catalog Backup Create a Backup Policy Import Images Configure a Shared Drive Description Provides step-by-step help for configuring NetBackup. By responding to a series of prompts, the Getting Started wizard guides you through the following procedures for initial setup: Device Configuration Volume Configuration Catalog Backup Configuration Backup Policy Configuration A test to verify your configuration Helps you define robots and drives. Helps you define volumes for robots and standalone drives. Helps you configure how and when the NetBackup catalog is backed up. Helps you configure regular backups for a client or a set of clients. Assists you in stepping through the import image process. Helps you configure a new shared drive or reconfigure an existing shared drive. 10 NetBackup Installation Guide for Windows

27 Installation and Initial Configuration 2 This document discusses how to install and configure NetBackup. Depending on whether you are installing for the first time on a master server, upgrading an existing version of NetBackup, or installing NetBackup to a new client will require you to perform certain procedures to accomplish your task. The following list identifies some of the processes that you may need to perform to install, uninstall, or upgrade NetBackup. 1. Configuring Storage Devices for Windows 2. NetBackup Installations 3. Upgrading NetBackup 4. Installing Alternative Administration Interfaces (Optional) 5. Uninstalling and Reinstalling NetBackup 6. Configuring NetBackup Server Software 7. Installing NetBackup Client Software From the NetBackup installation CD-ROM, you can also install additional products that are associated with NetBackup. For example, you can install: NetBackup Tape Device Drivers NetBackup Advance Reporter (NBAR) NetWare Media Server Cluster Server Enterprise Agent for NetBackup This link installs the Cluster Server Enterprise Agent 2.2 for NetBackup (for Windows 2000 or later). Information on using this agent is covered in the VCS Enterprise Agent for NetBackup Installation and Configuration Guide. Version of the agent (for Windows NT) can be installed from the VCS Enterprise Agent for NetBackup CD-ROM. Information on using this agent is covered in the NetBackup High Availability System Administrator s Guide. 11

28 Configuring Storage Devices for Windows The remainder of this chapter discusses the necessary steps to install NetBackup. For specific installation procedures about a particular add-on product, refer to the product-specific information associated with that product. Configuring Storage Devices for Windows Reliable use of NetBackup depends on the proper configuration of your storage devices. To ensure reliable backups and restores, you must configure devices for Windows according to the instructions provided by the device vendor and by Microsoft. This should complete the configuration of your storage devices before you configure NetBackup. Caution An improperly configured device may lead to loss of data during a restore. Supported Robot Types A list of the supported robot types, organized by vendor and platform, can be found in the NetBackup Release Notes. This list contains those devices that are supported at the time of this release. However, VERITAS periodically adds new robots to this list. For your convenience, VERITAS posts updates to the supported robots lists on the VERITAS support web site. The following procedure will assist you in locating the most current support information. 1. Open in a web browser. 2. Select NetBackup in the Product Family list. 3. Select a product in the Select Product list. 4. Click the Compatibility tab. 5. Select the Product Version, Platform, and Language from the appropriate drop-down menus. 6. Click Go>>. All compatibility-related files will appear. 7. Click Device and Library Compatibility Information - All Versions and Platforms. 8. A new web page appears, and enables you to select the product level that you want to reference. Select an appropriate product level. 12 NetBackup Installation Guide for Windows

29 Configuring Storage Devices for Windows 9. From this page you can choose to view device support information by individual vendor, or all support drives, libraries, or robot types. Storage Device Configuration First, complete all of the configuration steps specified by the storage device vendor and by Microsoft. After you have configured your storage device you are ready to begin the installation of the NetBackup software. Note When installing NetBackup for the first time, VERITAS recommends that you install the latest device drivers for your storage device immediately after you install the NetBackup software and before you configure the product. If you are upgrading NetBackup, you can install the latest device drivers before you upgrade NetBackup. The VERITAS Tape Device Driver Install wizard (located on the NetBackup CD) steps you through the process of installing the latest device drivers. The steps below describe how to initiate this wizard. If you do not have a CD-ROM, you can download the NetBackup Tape Device Driver Install software from the VERITAS support web site: To initiate the Tape Device Driver Install wizard 1. Log on as Administrator on the server where you will be installing NetBackup. 2. Insert the NetBackup CD-ROM in the drive. On Windows systems with AutoPlay enabled for CD-ROM drives, the VERITAS NetBackup installation browser starts automatically. On Windows systems that have AutoPlay disabled, run Launch.exe in the top-level directory on the CD-ROM. 3. In the VERITAS Browser, click the Additional Product Installations > NetBackup Tape Device Driver link. The NetBackup Tape Installer wizard appears. 4. Follow the prompts throughout the wizard to install the latest device drivers for your storage device. Chapter 2, Installation and Initial Configuration 13

30 NetBackup Installations Note As VERITAS supports more devices, you can download the latest external device mapping files on the Updates and Patches web page on the VERITAS support web site: 5. After you complete this installation, configure the NetBackup software. NetBackup Installations This section prepares you for the installation of your NetBackup product by providing system requirements, license key information, and step-by-step instructions on: NetBackup Server Installation Requirements Installing NetBackup Server Software Customizing a NetBackup Installation Remotely Installing NetBackup Installing NetBackup in a Clustered Environment Installing NetBackup Silently By definition, your NetBackup server is also a NetBackup client. When you installed the NetBackup server software, both the NetBackup server and NetBackup client software were installed on the server. For more information on installing NetBackup client software, refer to Installing NetBackup Client Software on page 83. NetBackup Server Installation Requirements Installing the server software takes approximately 10 minutes (additional time may be required to set up the product for your environment). Before installing, note the following requirements: Caution Before installing your NetBackup product, make sure you have the most current operating system patches and updates applied to your system. If you are not certain of your OS level, contact your OS vendor and request the latest patches and upgrades. Note It is important that you ensure all NetBackup servers have a release level installed that is at least equal to the version level installed on the clients. (Older versions of server software can encounter problems with newer clients.) 14 NetBackup Installation Guide for Windows

31 NetBackup Installations Requirements for Local Installations The following list identifies requirements and notes to ensure you are able to install NetBackup without error. Remove any other vendor s backup software currently configured on your system before installing NetBackup. The backup software of another vendor can negatively affect how NetBackup installs and functions. System configuration necessary to install NetBackup on a Windows-based server: An Intel Pentium system running Microsoft Windows NT version 4.0 with service pack 6A installed, Windows 2000 with a minimum of 64 MB of memory and service pack 2 installed, or Windows 2003 server. Requires a minimum browser level of Internet Explorer 5.0 for NetBackup and Internet Explorer 5.5 for NetBackup Global Data Manager (GDM). The minimum screen resolution configuration is 1024X colors. An administrator account and password for the server. Adequate disk space: VERITAS recommends that you have a total of 575 megabytes of storage space to accommodate the NetBackup server software and NetBackup catalogs. The following items provide a basic itemization of the disk space requirements. Intel server software requires approximately 250 megabytes. On-line documentation, if you choose to install it, requires about 75 megabytes. NetBackup catalogs contain information about your backups and will increase in size as you use the product. The amount of disk space the catalogs require depends primarily on the number of files backed up, the frequency of your backups, and the amount of time you chose to retain your backup data. VERITAS suggests that you allow a minimum of 250 megabytes. An additional 300MB of disk space is necessary on the drive where Windows is installed during the installation or upgrade process. After the install or upgrade is complete, this additional space is no longer needed. A NetBackup installation partition that supports long file names. VERITAS suggests an NTFS partition. Peripherals, such as robotic devices and stand-alone tape drives, installed according to the manufacturers instructions and recognized by the Windows software. The network is configured so the computers recognize and communicate with one another. Generally, if you can reach the clients from the server by using the ping command, the setup will work with NetBackup. NetBackup Server Installation Notes Chapter 2, Installation and Initial Configuration 15

32 NetBackup Installations NetBackup Services and Port Numbers VERITAS suggests that you use the default port settings for NetBackup services and Internet service ports. If you modify the port numbers, they must be the same for all NetBackup systems that communicate with each other (that is, all master servers, media servers, and clients). The port entries are in the following file: %SYSTEMROOT%\system32\drivers\etc\services To change the default settings, you must perform a Custom Installation of NetBackup. Client Software Installing NetBackup server software also installs client software on the server system. However, installing NetBackup on client systems is done separately. Refer to Installing NetBackup Client Software. System Names If you install NetBackup Remote Administration Consoles, the master server must have the system names of the NetBackup Administration Consoles in its server list to allow them access. Additional Notes (for NetBackup Enterprise only): For instructions on verifying and changing the server list, and installing media servers, refer to the NetBackup System Administration Guide for Windows, Volume I. If you are not adding any NetBackup media servers, ignore all references to media server throughout the installation process. Additional Requirements for Remote and Cluster Installations In addition to the local installation requirements, the following applies to remote and cluster installs. The source PC (or primary node) must have Windows NT, Windows 2000, Windows XP, or Windows 2003 server installed. (Windows XP does not apply to clusters.) The destination PC (or clustered nodes) must have Windows NT, Windows 2000, Windows XP, or Windows 2003 server installed. (Windows XP does not apply to clusters.) The person performing the remote or clustered installation must have administrator privileges on all the remote PCs or nodes in the cluster. VERITAS recommends that the person performing the installation keeps a record of all nodes included in the cluster. This list may become important when remembering which nodes to upgrade or uninstall. 16 NetBackup Installation Guide for Windows

33 NetBackup Installations All clustered nodes must be running the same operating system, service pack level, and version of NetBackup. Mixing server versions is not supported in a clustered environment. Additional Requirements for Access Controlled Environments The Authorization broker must reside on the Master Server. NetBackup License Key Requirements When installing a NetBackup master or media server, you must enter a NetBackup base product license key during installation. Check your order to make sure that you have license keys for all the NetBackup servers, clients, options, and agents that you requested. During the installation process you will also be given an opportunity to enter your remaining license keys. Because all product license keys must be entered on the master server, VERITAS recommends that you enter all of your product license keys at this time. For more information about license keys, refer to chapter 8, NetBackup License Keys. For detailed information on how to administer NetBackup license keys, refer to the NetBackup System Administration Guide for Windows, Volume I. Installing NetBackup Server Software This section describes how to perform a basic installation of NetBackup server software. When installing NetBackup for the first time, VERITAS recommends that you install NetBackup in the following order: 1. Master servers 2. Media servers, if any (NetBackup Enterprise Server only) 3. NetBackup Remote Administration Console, if any 4. NetBackup clients 5. Any NetBackup Add-on products (such as GDM or NBAR) To install NetBackup server software 1. Log on as Administrator on the server where you will be installing NetBackup. 2. Insert the NetBackup CD in the drive. Chapter 2, Installation and Initial Configuration 17

34 NetBackup Installations On Windows systems with AutoPlay enabled for CD-ROM drives, the VERITAS NetBackup installation browser starts automatically. On Windows systems that have AutoPlay disabled, run Launch.exe in the top-level directory on the CD. 3. The NetBackup browser displays the following information and options: Links on the left side of the browser that display information relating to NetBackup, Database Agents, and Additional Products. Browse the CD The NetBackup link selected (by default) and these available options: Begin NetBackup Installation View available documentation Link to VERITAS Technical Support Link to VERITAS e-learning 4. Click NetBackup Installation.The browser now displays pre-installation information. 18 NetBackup Installation Guide for Windows

35 NetBackup Installations 5. Click Install Server Software. A welcome window appears informing you that the NetBackup setup wizard is about to install the software on your system. 6. Click Next. 7. To proceed with the installation, you must check the I accept the terms of the license agreement option, then click Next. 8. Select Install to this computer only and click Next to perform a local installation. Chapter 2, Installation and Initial Configuration 19

36 NetBackup Installations 9. Enter the base product license key that you received when you purchased your product. The license key determines which installations are available to install. For example, the NetBackup Media Server option is only available with NetBackup Enterprise Server. 10. Select the type of installation that you want to perform. 20 NetBackup Installation Guide for Windows

37 NetBackup Installations Note Installing the NetBackup Remote Administration Console does not require a license key. 11. Click Next. The Setup Type wizard appears. You can elect to perform a typical or a custom installation. Refer to Customizing a NetBackup Installation to see the differences in the installation processes. 12. Select Typical and then click Next. In the NetBackup System Names window, enter the names of the other systems that are allowed to access this server. Note NetBackup Enterprise only: If installing a media server, the NetBackup System Names window will have an additional line with the local media server filled in. You must enter the name of the master to which the media server is configured. 13. Enter the server names and click Next. The NetBackup Global Device Database Host window appears. 14. This step applies only to NetBackup Enterprise. Enter the name of the NetBackup Global Device Database Host, which serves as the repository for global device configuration information (refer to the NetBackup Media Manager System Administrator s Guide for Windows). By default, the Global Device Database host is the master server currently being installed. Under most circumstances, this can be left as the default. However, you may need to enter a different host name in the following situations: If the system shares drives with the Shared Storage Option (SSO), all NetBackup servers must use the same host for storing device information. If the system has multiple master servers, enter the name of the server that will store the global device configuration information. Conflicting host information may result in an error. Note To make changes to the installation settings, click Back until you reach the page you want to change, or click Cancel and exit the wizard. Chapter 2, Installation and Initial Configuration 21

38 NetBackup Installations I 15. Click Install. The installation process begins. This process could take several minutes. Note After the installation completes, a NetBackup installation log file is generated and placed in your default TEMP directory. The following procedures explain how to verify the location of your TEMP environment variable. To locate the NetBackup installation log file for Windows 2000, XP, and 2003 systems a. Select Start > Programs > Accessories > Command Prompt. A Command Prompt window appears. Note Make sure you can view all hidden files and folders. To set this option, select Tools > Folder Options... in the Control Panel window; click the View tab; select the Show hidden files and folders option; and click OK. b. Enter echo %TEMP% and press the Return key on your keyboard. The location of your TEMP directory will display. 22 NetBackup Installation Guide for Windows

39 NetBackup Installations To locate the NetBackup installation log file for Windows NT systems a. Select Start > Settings > Control Panel. The Control Panel window appears. Note Make sure you can view all hidden files and folders. To set this option, select View > Folder Options... in the Control Panel window; click the View tab; select the Show All Files option; and click OK. b. Double-click the System icon. The System Properties window appears. c. Click the Environment tab. The Environment Variables, including the TEMP variable, appear along with the corresponding paths for each variable. 16. Prior to clicking Finish, the NetBackup installation prompts you to enter additional license keys or complete the installation and continue the setup process by configuring your NetBackup product. By default the Launch NetBackup Administration Console now check box is selected. a. To enter additional license keys, click Add Keys. b. To complete the installation and configure your product, click Finish. For more information on how to configure your product, see Configuring NetBackup Server Software on page 77. c. To complete the installation and wait to configure your product at another time, clear the Launch NetBackup Administration Console now option, then click Finish. Note VERITAS recommends that you continue with the product setup and configuration by clicking the Getting Started link in the details pane of the NetBackup Administration Console and continuing through this wizard until you have completed the production configuration. To install NetBackup Access Control on your NetBackup system 1. Successfully install NetBackup. Perform Steps 1-16 in the previous procedure. 2. Install the VERITAS Security Services (VxSS) components on your system so that you are then able to use Access Control. NetBackup Access Control can be turned on and run at any time after you have installed or upgraded to NetBackup 5.0. After you have installed or upgraded to NetBackup 5.0, you can run NetBackup Access Control by configuring VxSS and making some NetBackup Access Control-related bp.conf entries. For more Chapter 2, Installation and Initial Configuration 23

40 NetBackup Installations information about this, refer to VERITAS Security Services Version 4.0 Administrators Guide for Windows and UNIX and the NetBackup System Administrator s Guide, Volume II. The VxSS components reside on a clearly marked CD-ROM in your NetBackup Product package. The following table contains the VxSS components that you must install as they apply to each NetBackup system, and after you have successfully installed NetBackup. NetBackup System NetBackup Master server NetBackup Media server NetBackup Client Required VERITAS Security Services (VxSS) Components Authentication client and server components Authorization client and server components Authentication client components Authorization client components Authentication client components Note If you want to perform a cross-platform authentication with Windows platforms, you must install an authentication broker on a Windows system. For instructions on how to install an authentication broker, refer to the VERITAS Security Services Version 4.0 Administrators Guide for Windows and UNIX. 3. After you have finished installing NetBackup and the VxSS components applicable to the type of NetBackup system you are installing to, you will be ready to configure the access control features. For detailed information on how to configure Access Control, refer to the NetBackup System Administrator s Guide, Vol II. 24 NetBackup Installation Guide for Windows