Akbar Jazayeri Vice President, Regulatory Operations Southern California Edison Company P O Box 800 Rosemead, CA 91770

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1 STATE OF CALIFORNIA ARNOLD SCHWARZENEGGER, Governor PUBLIC UTILITIES COMMISSION SAN FRANCISCO, CA May 12, 2009 Advice Letter 152-G/2269-E Akbar Jazayeri Vice President, Regulatory Operations Southern California Edison Company P O Box 800 Rosemead, CA Subject: Establishment of Southern California Edison Company s Credit/Debit Card Bill Payment Option Dear Mr. Jazayeri: Advice Letter 152-G/2269-E is denied per Resolution G Sincerely, Julie A. Fitch, Director Energy Division

2 ADVICE LETTER (AL) SUSPENSION NOTICE ENERGY DIVISION Utility Name: Edison Utility No./Type U 338-E Advice Letter No. 152-G/2269-E Date AL filed: 9/22/08 Utility Contact Person: James Yee Utility Phone No. (626) Date Utility Notified: 10/16/08 via: [ x ] to: James.Yee@sce. Fax No. N/A ED Staff Contact: M. Monson For Internal Purposes Only: Date Calendar Clerk Notified: / / Date Commissioners/Advisors Notified: / / [ ] INITIAL SUSPENSION (up to 120 DAYS) This is to notify that the above-indicated AL is suspended for up to 120 days beginning Oct. 16, 2008 for the following reason(s) below. If the AL requires a Commission resolution and the Commission s deliberation on the resolution prepared by Energy Division extends beyond the expiration of the initial suspension period, the advice letter will be automatically suspended for up to 180 days beyond the initial suspension period. [ ] Section 455 Hearing is Required. [ ] Advice Letter Requests a Commission Order. [ x ] Advice Letter Requires Staff Review Expected duration of initial suspension period: 120 days. [ ] FURTHER SUSPENSION (up to 180 DAYS beyond initial suspension period) The AL requires a Commission resolution and the Commission s deliberation on the resolution prepared by Energy Division has extended beyond the expiration of the initial suspension period. The advice letter is suspended for up to 180 days beyond the initial suspension period. If you have any questions regarding this matter, please contact M. Monson at (415) or via at mdm@cpuc.ca.gov. cc: Ken Lewis Maria Salinas Honesto Gatchalian Protestants to the advice letter: [none]

3 Akbar Jazayeri Vice President of Regulatory Operations September 22, 2008 ADVICE 152-G/2269-E (U 338-E) PUBLIC UTILITIES COMMISSION OF THE STATE OF CALIFORNIA ENERGY DIVISION SUBJECT: Establishment of Southern California Edison Company s Credit/Debit Card Bill Payment Option Southern California Edison Company (SCE) hereby submits for filing the following changes to its tariff schedules. The revised tariff sheets are listed on Attachment B and are attached hereto. PURPOSE The purpose of this advice filing is to request approval from the California Public Utilities Commission (Commission) to establish SCE s Credit/Debit Card Bill Payment Option consistent with the provisions of Public Utilities (PU) Code 755. This advice filing also requests Commission approval to discontinue the Pay-By-Phone payment option which is necessary to comply with Visa and MasterCard contract requirements. This advice filing revises SCE s Rule 9, Rendering and Payment of Bills. 1 BACKGROUND In January 2006, PU Code 755 and amendments to California Civil Code became effective to allow electric, gas, and water utilities to charge a convenience fee for credit and debit card payments that recover the transaction costs from those customers who choose to pay their utility service bill by credit or debit card. Specifically, PU Code 755(a)(2) provides that only those customers choosing to use the credit or debit card payment option shall incur the convenience fee. Thus, SCE is proposing a convenience fee applicable to participating customers based on the vendor costs necessary to provide this service. 1 Upon approval of this advice letter, SCE will file a supplemental compliance advice letter revising numerous energy statements, deposit notices, and collection/disconnection notices and a withdrawal of one filed form as a result of this credit/debit card bill payment option. P.O. Box Walnut Grove Ave. Rosemead, California (626) Fax (626)

4 ADVICE 152-G/2269-E (U 338-E) September 22, 2008 DESCRIPTION OF SCE S PROPOSED CREDIT/DEBIT CARD BILL PAYMENT OPTION AND CONVENIENCE FEE 1. Description of SCE s Proposed Credit/Debit Card Payment Option Consistent with the provisions of PU Code 755, SCE is seeking authority to assess a convenience fee of $3.50 per transaction to those residential customers 2 who choose the option to pay their monthly bill and/or pay their deposit for electric and gas service ( utility service ) through the use of a credit or debit card. Under this payment option, SCE will outsource the acceptance of Visa and MasterCard credit and debit cards and pinless debit cards (i.e., ATM cards) for payments using JP Morgan Chase (JPMC) as the vendor. This payment option will be available to customers taking utility service under SCE s residential rate schedules 3 and is available to all residential customers including those scheduled for disconnection or who have already been disconnected for nonpayment of their bills. Once a credit/debit card payment has been made, SCE will receive immediate notification from JPMC and a memo will be posted to the customer s account regarding receipt of his/her payment. 4 Customers requiring reconnection of utility service or needing to stop disconnection of utility service will be required to contact SCE directly for these services after making a payment using the credit/debit card option with JPMC. SCE proposes that this payment option not be available to customers who have two or more returned credit and/or debit card payments within the last 12 months, those who have made a fraudulent payment or any customers who request that credit/debit card payments not be accepted on their accounts. 5 SCE s credit and debit card payment option will be available to approximately 90 percent of SCE s residential customers those who have either a Visa and/or MasterCard. SCE's proposed credit and debit card payment option offers customerfriendly features such as real-time account balance information, near real-time payment visibility allowing customers to use their credit card in pending disconnect situations, and the availability of vendor customer service representatives to assist in credit card payments. Most of the other utilities operating in California that offer credit card payments (both municipal and investor owned) do not offer all of these 2 A credit/debit card payment option for nonresidential customers is not being proposed at this time because of significant costs associated with processing the larger nonresidential customer payments. 3 The eligible residential electric rate schedules include Schedules D, D-CARE, D-FERA, DE, DM, DMS-1, DMS-2, DMS-3, DS, TOU-D-1, TOU-D-2, and TOU-EV-1. The eligible residential gas rate schedules include Schedules DE, GM, G-1, and G-1-CARE. Summary Bills comprised of residential and nonresidential accounts are not eligible; however, Summary Bills comprised of residential electric, gas, and water accounts for Santa Catalina Island customers are eligible for this service. 4 Generally, credit card payments made Monday through Friday will be posted to customers accounts daily after 6 p.m., weekend payments will be posted to customers accounts after 6 pm on Sunday, and payments received on holidays will be posted with the first business day s activity following the holiday. 5 Fraudulent payment refers to the unauthorized use of credit/debit cards for the purpose of paying one s SCE bill.

5 ADVICE 152-G/2269-E (U 338-E) September 22, 2008 features. In fact, for those utilities which accept multiple credit cards (including Visa) for debit and credit card payments, the convenience fees range from $3.50 to $5.95 placing SCE's convenience fee at the lower end of the range. The ability to accept credit and debit cards is consistent with customer expectations and increases the overall level of SCE customer service. SCE s market research demonstrates that acceptance of a credit card as a form of payment is becoming a common practice in most service industries, including the utility industry. Most residential customers have come to expect that such a bill payment option will be available for their SCE utility service. To select the most qualified vendor for credit/debit card processing, SCE issued a Request for Proposal (RFP) in January 2007 to three of its existing bank partners, who also operate as Acquirer/Merchant Banks. Each bank s proposal was competitively evaluated based on the RFP criteria including: vendor experience, customer service, system requirements, security, Payment Card Industry (PCI) compliance, data file/funds transfer, customer billing, and reporting. As a result of this evaluation, SCE selected JPMC. This vendor offered a comprehensive product with customer service representative assistance and the services of both a third-party payment processor and an Acquirer/Merchant Bank. In addition, JPMC s proposal included the development and implementation of a functionality to provide SCE customers with real-time account balances. With many years of experience, JPMC has an established card payment platform, English and Spanish-speaking customer service representatives and multiple call center locations to maintain delivery of service, the ability to process multiple card brands, a history of timely implementation, and a certified PCI compliance status. While SCE has negotiated and signed the appropriate contracts with JPMC, the contracts will not become effective unless and until this advice filing is approved by the Commission.

6 ADVICE 152-G/2269-E (U 338-E) September 22, Description of the Credit/Debit Card Payment Option Process a. Credit Card Payment Process The high level process for customers to make a credit or debit card payment through JPMC is illustrated in Figure 1 below. Figure 1 Credit and Debit Card Payment Process Customers choosing to pay their utility service bills with a credit/debit card will call the vendor s Voice Response Unit (VRU) to make a credit/debit card or pinless debit card payment. Any time during the call, the customer can request the assistance of a JPMC English or Spanish-speaking customer service representative. The customer s credit or debit card will be assessed the $3.50 convenience fee for each transaction (i.e., each time a credit or debit card is used to make a payment). 6 The vendor will accept the customers account information, validate data/customer eligibility, and provide customers with their current SCE account balances including any past due amounts. Upon completion of each payment transaction, the vendor will provide a confirmation number to the customer. Successful customers payments will then be immediately noted on the customers accounts and posted nightly (except for weekends and Federal holidays) to the customers account(s) in SCE s Customer Service System. A detailed credit card payment process diagram is included in Attachment A. b. Customer Awareness SCE will make its residential customers aware of the new credit and debit card payment option through the following channels: the bill statement, the SCE.com 6 If a residential customer has more than one customer account and desires to pay by credit or debit card, the customer must make a separate card transaction for each account. A separate convenience fee will be assessed for each transaction.

7 ADVICE 152-G/2269-E (U 338-E) September 22, 2008 website, printed materials describing payment options, and through SCE s Call Centers. With respect to the bill statement, SCE will make customers aware through actions such as including the JPMC toll-free number for customers to make credit or debit card bill payments as standard information on the residential customer bill format, customer deposit notices, collection/disconnection notices, and providing occasional promotional bill messages throughout the year. For the SCE.com website, SCE will post information about the credit and debit card bill payment option on the customer service page which includes descriptive information about all available payment methods. SCE will provide printed materials at various locations as appropriate (e.g., Authorized Payment Agencies) describing the credit and debit card bill payment option. At SCE s call center, the VRU will contain pre-programmed information about the credit and debit card payment option. In addition, customers speaking with a customer service representative at SCE s Call Centers regarding bill payment options will be informed of the credit and debit card payment option and will be provided the toll-free number for JPMC. DISCONTINUANCE OF SCE S PAY-BY-PHONE PAYMENT OPTION In 1995, SCE established a payment option, Pay-By-Phone, along with an accompanying enrollment card to be used by customers electing participation in Pay-By-Phone. 7 SCE does not assess a convenience fee for this payment option. Pay-By-Phone allows customers to pay their bills from their checking account using a touch tone telephone. Similar to how SCE s credit and debit card payment option will operate, customers call an 800 number which dials into a VRU where the transaction is ultimately handled by a third-party vendor. SCE currently has approximately 11,000 customers enrolled and active in the Pay-By-Phone program and SCE processes approximately 7,500 transactions a month, which represents less than 0.3 percent of the residential bills SCE renders each month. Approximately 50 percent of the customers currently enrolled in Pay-By-Phone use other payment options 8 at least once or more each year. In addition to the relatively low participation rate for Pay-By-Phone, there will soon be significant Information Technology (IT) costs required to maintain the Pay-By-Phone platform. SCE s vendor, JPMC, has provided notification of a change in the IT system platform used to handle Pay-By-Phone calls beginning on February 28, The cost to make SCE s systems compatible with this new platform is estimated to be between $250,000 and $500,000 in development and implementation costs plus $1,200 per month for vendor maintenance. The JPMC Visa and MasterCard contracts require that the convenience fee for Visa and MasterCard transactions not be higher than any other payment option in the same payment channel (e.g., phone, internet, and in-person). If a company elects to charge a convenience fee for credit/debit card payment transactions accepted in a particular 7 Advice 1106-E effective July 24, 1995, and Form Direct Pay, Electronic Funds Transfer, QuickCheck or SCE.com.

8 ADVICE 152-G/2269-E (U 338-E) September 22, 2008 payment channel, the same fee must be assessed to all payment options accepted through that payment channel. To comply with these contract terms, SCE would have to either: (1) decommission Pay-By-Phone altogether; or (2) charge a convenience fee of $3.50 or more for Pay-By-Phone transactions which are currently free. In order to comply with the Visa and MasterCard contract requirements, SCE has elected to discontinue enrollment in the Pay-By-Phone program and plans to decommission the Pay-By-Phone program contingent upon the Commission s approval of the credit and debit card payment option. 9 SCE will work with the existing Pay-By-Phone customers to make them aware of alternative payment options. TARIFF CHANGES SCE s electric tariffs already account for electronic methods of payment. 10 In compliance with Commission Resolution E-3711, SCE s tariffs specify that additional fees may be assessed for alternative bill payment services, such as bill aggregators and credit card companies. SCE herein proposes to revise electric Rule 9 and gas Rule 9, Rendering and Payment of Bills, to include credit/debit and pinless debit card transactions as an accepted method of payment in Section C.3 and Section B.3, respectively. SCE also proposes to add a new section entitled Credit/Debit Card Payment Option which provides the terms and conditions of use and the $3.50 per transaction fee. SCE s Energy Statements and Deposit and Collection/Disconnection Notices will be modified in a subsequent compliance filing to include JPMC s toll-free telephone number on the second page of the customers bills/notices under the heading Options for Paying Your Bill. A sample is provided herein as Attachment C. CREDIT/DEBIT CARD PROGRAM IMPLEMENTATION Following Commission approval of SCE s proposed Credit/Debit Card Payment Option and tariff revisions requested in this advice letter, SCE plans to move forward with implementing the Credit/Debit Card Payment Option, and discontinue the Pay-By-Phone option effective with implementation. TIER DESIGNIATION Pursuant to D , Energy Industry Rule 5.3, SCE submits this advice filing with a Tier 3 designation. 9 Upon approval of this advice letter, SCE will file a supplemental compliance advice letter withdrawing the Direct Payment/Pay-By-Phone Enrollment Card, Form SCE s electric Rule 9, Rendering and Payment of Bills, Section C. lists accepted and approved methods of payments. These same methods of payments apply towards gas service as well and SCE will include language similar to electric Rule 9 in the gas Rule 9, Rendering and Payment of Bills, Section B.

9 ADVICE 152-G/2269-E (U 338-E) September 22, 2008 EFFECTIVE DATE SCE requests that this advice filing become effective upon Commission approval. NOTICE Anyone wishing to protest this advice filing may do so by letter via U.S. Mail, facsimile, or electronically, any of which must be received no later than 20 days after the date of this advice filing. Protests should be mailed to: CPUC, Energy Division Attention: Tariff Unit 505 Van Ness Avenue San Francisco, California jnj@cpuc.ca.gov and mas@cpuc.ca.gov Copies should also be mailed to the attention of the Director, Energy Division, Room 4004 (same address above). In addition, protests and all other correspondence regarding this advice letter should also be sent by letter and transmitted via facsimile or electronically to the attention of: Akbar Jazayeri Vice President of Regulatory Operations Southern California Edison Company 2244 Walnut Grove Avenue Rosemead, California Facsimile: (626) AdviceTariffManager@sce.com Bruce Foster Senior Vice President of Regulatory Operations c/o Karyn Gansecki Southern California Edison Company 601 Van Ness Avenue, Suite 2040 San Francisco, California Facsimile: (415) Karyn.Gansecki@sce.com There are no restrictions on who may file a protest, but the protest shall set forth specifically the grounds upon which it is based and shall be submitted expeditiously. In accordance with Section 4 of General Order No. (GO) 96-B, SCE is serving copies of this advice filing to the interested parties shown on the attached GO 96-B service list. Address change requests to the GO 96-B service list should be directed by electronic mail to AdviceTariffManager@sce.com or at (626) For changes to all other

10 ADVICE 152-G/2269-E (U 338-E) September 22, 2008 service lists, please contact the Commission s Process Office at (415) or by electronic mail at Process_Office@cpuc.ca.gov. Further, in accordance with Public Utilities Code Section 491, notice to the public is hereby given by filing and keeping the advice filing at SCE s corporate headquarters. To view other SCE advice letters filed with the Commission, log on to SCE s web site at For questions, please contact Darrah Morgan at (626) or by electronic mail at darrah.morgan@sce.com. Southern California Edison Company AJ:wd:sq Enclosures Akbar Jazayeri

11 CALIFORNIA PUBLIC UTILITIES COMMISSION ADVICE LETTER FILING SUMMARY ENERGY UTILITY MUST BE COMPLETED BY UTILITY (Attach additional pages as needed) Company name/cpuc Utility No.: Southern California Edison Company (U 338-E) Utility type: Contact Person: James Yee ELC GAS Phone #: (626) PLC HEAT WATER Disposition Notice to: EXPLANATION OF UTILITY TYPE ELC = Electric GAS = Gas PLC = Pipeline HEAT = Heat WATER = Water (Date Filed/ Received Stamp by CPUC) Advice Letter (AL) #: 152-G/2269-E Tier Designation: 3 Subject of AL: Establishment of Southern California Edison Company s Credit/Debit Card Bill Payment Option Keywords (choose from CPUC listing): Rules AL filing type: Monthly Quarterly Annual One-Time Other If AL filed in compliance with a Commission order, indicate relevant Decision/Resolution #: Does AL replace a withdrawn or rejected AL? If so, identify the prior AL: Summarize differences between the AL and the prior withdrawn or rejected AL 1 : Confidential treatment requested? Yes No If yes, specification of confidential information: Confidential information will be made available to appropriate parties who execute a nondisclosure agreement. Name and contact information to request nondisclosure agreement/access to confidential information: Resolution Required? Yes No Requested effective date: upon Commission approval Estimated system annual revenue effect: (%): Estimated system average rate effect (%): No. of tariff sheets: -9- When rates are affected by AL, include attachment in AL showing average rate effects on customer classes (residential, small commercial, large C/I, agricultural, lighting). Tariff schedules affected: Service affected and changes proposed 1 : Pending advice letters that revise the same tariff sheets: Gas and Electric Rule 9 and Table of Contents Establish new Credit/Debit Card Bill Payment Option and discontinue Pay-By-Phone Payment Option 1 Discuss in AL if more space is needed.

12 Protests and all other correspondence regarding this AL are due no later than 20 days after the date of this filing, unless otherwise authorized by the Commission, and shall be sent to: CPUC, Energy Division Attention: Tariff Unit 505 Van Ness Ave., San Francisco, CA and Akbar Jazayeri Vice President of Regulatory Operations Southern California Edison Company 2244 Walnut Grove Avenue Rosemead, California Facsimile: (626) Bruce Foster Senior Vice President, Regulatory Affairs c/o Karyn Gansecki Southern California Edison Company 601 Van Ness Avenue, Suite 2040 San Francisco, California Facsimile: (415)

13 ATTACHMENT A Credit/Debit Card Payment Process Diagram

14

15 ATTACHMENT B

16 Gas Tariff Sheets

17 Public Utilities Commission 152-G Attachment B Cal. P.U.C. Sheet No. Title of Sheet Cancelling Cal. P.U.C. Sheet No. Revised 1064-G Rule 9 Revised 735-G Original 1065-G Rule 9 Revised 735-G Revised 1066-G Rule 9 Original 736-G Revised 1067-G Table of Contents Revised 1015-G Revised 1068-G Table of Contents Revised 946-G 1

18 Southern California Edison Revised Cal. PUC Sheet No G Rosemead, California (U 338-E) Cancelling Revised Cal. PUC Sheet No. 735-G Rule 9 Sheet 1 RENDERING AND PAYMENT OF BILLS A. Rendering of Bills 1. Billing Period Bills for gas service will be rendered monthly or as otherwise provided in rate schedules and will be based on meter registration. Level Pay Plan Bills are based on meter registrations but are determined as described in Section C of the tariff. 2. Metered Service Meters will be read monthly for the preparation of regular bills and as required for the preparation of opening bills, closing bills, and special bills. Each meter on a customer s premises will be considered separately and the readings of two or more meters will not be combined except: a. Where combination of meter readings is specifically provided for in a rate schedule. b. Where the utility s operating convenience or necessity may require the use of more than on meter. It may not be possible always to read meters on the same day of each month, and should a monthly billing period contain less than 27 days or more than 33 days a pro rata correction in the bill will be made. 3. Pro Rate Correction Opening bills, closing bills, and bills rendered for periods of less than 27 days or more than 33 days will be computed in accordance with the applicable schedule, but the size of the commodity blocks, or fixed charge blocks, and the amount of the fixed charge, or minimum charge specified therein, will be prorated on the basis of the ratio of the number of days in the period to the number of days in an average month. Should the total period of service be less than one month, no proration will be made and no bill shall be less than the specified monthly fixed charge, or minimum charge. (L) (Continued) (To be inserted by utility) Issued by (To be inserted by Cal. PUC) Advice 152-G Akbar Jazayeri Date Filed Sep 22, 2008 Decision Vice President Effective 1R12 Resolution

19 Southern California Edison Original Cal. PUC Sheet No G Rosemead, California (U 338-E) Cancelling Revised Cal. PUC Sheet No. 735-G B. Payment of Bills Rule 9 Sheet 2 RENDERING AND PAYMENT OF BILLS (Continued) Regular monthly bills are due and payable on presentation and payment may be made at SCE s office or to an authorized collector. Accepted methods of payment are as follows: 1. Checks sent via the U.S. mail to the address on the payment stub, or 2. Checks, money orders, or cash paid at any SCE Payment Office or an authorized payment location, or 3. Electronically through SCE s electronic bill presentation and payment service, Direct Payment service, QuickCheck, EDI for commercial customers, or credit/debit card and/or pinless debit card for residential customers, or 4. Electronically by a recurring automatic bank debit or an electronic funds transfer the customer initiates through a third party. A transfer or transaction fee over and above the SCE bill amount may be charged to the customer by a third-party vendor for these services, or 5. Any other means mutually agreeable to SCE and the customer. Closing bills, where service is to be discontinued, will be due and payable on presentation, and collection will be made at time of presentation. C. Credit/Debit Card Payment Option. SCE shall accept credit/debit card and pinless debit card payments from customers for payment of their residential gas bill and deposit. Payments will be accepted through the use of a vendor, and a $3.50 convenience fee per transaction shall apply. Credit/debit card and pinless debit card payments will be accepted for energy-related charges and deposits. Customers are limited to one transaction per each assessed fee. If a residential customer has more than one customer account, a separate card transaction is needed for each account. A convenience fee will apply for each transaction completed and will be added as a charge to the credit/debit card bill and not to the SCE Energy Statement. Customers who are scheduled for disconnection (i.e., a bill that is not paid within the time required by such disconnection notice) are able to make a payment using a credit/debit or pinless debit card. In addition, customers who have had their residential service disconnected will be able to make a payment using a credit/debit or pinless debit card for reconnection of service, and will be able to pay a deposit that is necessary due to being scheduled for disconnection or disconnected. This payment option is not available to customers who have had two or more returned credit and/or debit payments within the last 12 months or who have made a fraudulent payment. (L) (N) (L) (N) (L) (L) (N) (N) (Continued) (To be inserted by utility) Issued by (To be inserted by Cal. PUC) Advice 152-G Akbar Jazayeri Date Filed Sep 22, 2008 Decision Vice President Effective 2R15 Resolution

20 Southern California Edison Revised Cal. PUC Sheet No G Rosemead, California (U 338-E) Cancelling Original Cal. PUC Sheet No. 736-G Rule 9 Sheet 3 (T) RENDERING AND PAYMENT OF BILLS (Continued) D. Level Pay Plan Gas customers who are served by SCE on Schedule DE, Schedule G-1, Schedule G-2, Schedule GM, all of whom want to minimize variations in monthly bills, may elect to participate in the Level Pay Plan. Customers can join the plan in any month of the year and the plan will extend for 12 subsequent months. However, customers may voluntarily withdraw from the plan upon written notice to SCE and a settlement bill will be generated in accordance with the provision of Section D.4. Meters will normally be read and billed in regular intervals. The terms and conditions of the Level Pay Plan are as follows: (T) (T) 1. Level Play Plan is open to customers regardless of length of service with SCE. 2. The Level Pay Plan amount is due upon presentation as described in Section D.3. (T) 3. Customers shall pay the Level Play Plan amount shown due each month before it becomes Past Due as described in Rule 11, Section A, Discontinuance and Restoration of Service. 4. At the one (1) year anniversary of Level Pay Plan participation, all customers will receive a settlement bill. Customers will also receive a settlement bill if they voluntarily withdraw from the plan. 5. When a settlement bill is rendered, any amounts due for usage over and above plan amounts already paid are then due and payable in accordance with SCE s filed tariff schedules; any credit for plan amounts paid in excess of actual usage will be applied to the customer s next regular monthly bill or will be refunded by check if so requested by the customers. 6. Level Pay Plan amounts will be reviewed and may adjusted if there is a 20% or greater difference (10% or greater for small commercial and lighting customers) from the current Level Pay Plan payment amount and the newly calculated Level Pay Plan payment amount based on such review. 7. Participants may be removed from the Plan if, in the opinion of SCE, the conditions of service or basis on which credit was originally established have materially changed. If a customer is removed from the Level Pay Plan, a settlement bill will be rendered as described in Section D.5. above. (T) For customers with a minimum of 365 days of service, the following condition applies: The Level Pay Plan amount is based on the daily average bill amount in dollars, multiplied by 365 and divided by 11 months. The level Pay Plan amount will be rounded up or down to the nearest $1.00. For customers with less than 365 days of service or customer electing the Level Pay Plan at the time service begins at a specific service address, the following condition applies: The Level Plan amount will be based at one-half of the deposit base amount determined in accordance with the provisions of Section A.1 of Rule 7, Deposits, established on the account. (To be inserted by utility) Issued by (To be inserted by Cal. PUC) Advice 152-G Akbar Jazayeri Date Filed Sep 22, 2008 Decision Vice President Effective 3R15 Resolution

21 Southern California Edison Revised Cal. PUC Sheet No G Rosemead, California (U 338-E) Cancelling Revised Cal. PUC Sheet No G TABLE OF CONTENTS Sheet 1 Cal. P.U.C. Sheet No. TITLE PAGE G TABLE OF CONTENTS - RATE SCHEDULES G TABLE OF CONTENTS - LIST OF CONTRACTS AND DEVIATIONS G TABLE OF CONTENTS - RULES G TABLE OF CONTENTS - SAMPLE FORMS G (T) (T) (T) PRELIMINARY STATEMENT: A. Territory Served by the Utility G B. Types and Classes of Service G C. Procedure to Obtain Service G D. Symbols G E. Baseline Service G F. Santa Catalina Island Gas Cost Adjustment Clause (GCAC) G G. Income Tax Component of Contributions Provision G SERVICE AREA MAP... 3-G RATE SCHEDULES Schedule Cal. P.U.C. No. Title of Sheet No. DE Domestic Service to Utility Employees G G-1 Domestic Service G G-1-CARE Domestic Service G G-2 General Service G GM Domestic Service, Multifamily Accommodation G G-SE Service Establishment Charge G RF-G Surcharge to Fund Public Utilities Commission Reimbursement Fee G LIST OF CONTRACTS AND DEVIATIONS Cal. P.U.C. Sheet No. List of Contracts and Deviations G (Continued) (To be inserted by utility) Issued by (To be inserted by Cal. PUC) Advice 152-G Akbar Jazayeri Date Filed Sep 22, 2008 Decision Vice President Effective 1R6 Resolution

22 Southern California Edison Revised Cal. PUC Sheet No G Rosemead, California (U 338-E) Cancelling Revised Cal. PUC Sheet No. 946-G TABLE OF CONTENTS Sheet 2 (Continued) Rules Cal. P.U.C. Rule Title Sheet No. 1 Definitions G 2 Description of Service G 3 Application for Service G 4 Contracts G 5 Special Information Required on Forms G 6 Establishment and Re-establishment of Credit G 7 Deposits P 8 Notices G 9 Rendering and Payment of Bills G 10 Disputed Bills G 11 Discontinuance and Restoration of Service G G 12 Rates and Optional Rates G 13 Temporary Service G 14 Shortage of Supply and Interruption of Delivery G 15 Gas Main Extensions G 16 Service Connections, Meters and Customer's Facilities G 17 Adjustment of Bills and Meter Tests G 18 Supply to Separate Premises and Resale G (T) Form Sample Forms Cal. P.U.C. Sheet No. CSD-378 Application and Contract for Gas and/or Water Service G G Gas Statement G G.S Gas Statement-Simplified G Income Tax Component of Contribution Agreement G Catalina Gas LPP Settlement Sample G Catalina Gas LPP Month #11 Sample G (Continued) (To be inserted by utility) Issued by (To be inserted by Cal. PUC) Advice 152-G Akbar Jazayeri Date Filed Sep 22, 2008 Decision Vice President Effective 2R6 Resolution

23 Electric Tariff Sheets

24 Public Utilities Commission 2269-E Attachment B Cal. P.U.C. Sheet No. Title of Sheet Cancelling Cal. P.U.C. Sheet No. Revised E Rule 9 Revised E Revised E Rule 9 Revised E Revised E Table of Contents Revised E Revised E Table of Contents Revised E* 1

25 Southern California Edison Revised Cal. PUC Sheet No E Rosemead, California (U 338-E) Cancelling Revised Cal. PUC Sheet No E Rule 9 Sheet 2 RENDERING AND PAYMENT OF BILLS (Continued) B. Reading of Separate Meters Not Combined. For the purpose of billing, each meter upon the customer's premises will be considered separately, and the readings to two or more meters will not be combined except as follows: 1. Where combinations of meter readings are specifically provided for in the rate schedule. 2. Where SCE's operating convenience requires the use of more than one meter. C. Payment of Bills. All Bills and Summary Bills are due and payable on presentation, and payment should be received at the office of SCE or by a representative or agent authorized by SCE. Accepted methods of payment are as follows: 1. Checks sent via the U.S. mail to the address on the payment stub, or 2. Checks, money orders, or cash paid at any SCE Payment Office or an authorized payment location, or 3. Electronically through SCE s electronic bill presentation and payment service, Direct Payment service, QuickCheck, EDI for commercial customers, or credit/debit card and/or pinless debit card for residential customers, or 4. Electronically by a recurring automatic bank debit or an electronic funds transfer the customer initiates through a third party. A transfer or transaction fee over and above the SCE bill amount may be charged to the customer by a third-party vendor for these services, or 5. Any other means mutually agreeable to SCE and the customer. (D) (T) (N) D. Returned Check Charge. SCE may require payment of a $10.00 returned check charge for any check returned from the bank unpaid. The Returned Check Charge shall also apply to any forms of payment that are subsequently dishonored. E. Level Pay Plan. Small commercial and lighting customers who are served by SCE on Schedule GS-1 and residential customers qualifying for Baseline allocations, who are served by SCE under Schedule D or D-CARE, all of whom want to minimize variations in monthly bills, may elect to participate in the Level Pay Plan. Customers can join the plan in any month of the year and the plan will extend for 12 subsequent months. However, customers may voluntarily withdraw from the plan upon written notice to SCE and a settlement bill will be generated in accordance with the provision of Section E.4. Meters will normally be read and billed at regular monthly intervals. The terms and conditions of the Level Pay Plan are as follows: 1. Level Pay Plan is open to customers regardless of length of service with SCE. 2. The Level Pay Plan amount is due upon presentation as described in Section E Customers shall pay the Level Pay Plan amount shown due each month before it becomes Past Due as described in Rule 11, Section A, Discontinuance and Restoration of Service. 4. At the one (1) year anniversary of Level Pay Plan participation, all customers will receive a settlement bill. Customers will also receive a settlement bill if they voluntarily withdraw from the plan. (Continued) (To be inserted by utility) Issued by (To be inserted by Cal. PUC) Advice 2269-E Akbar Jazayeri Date Filed Sep 22, 2008 Decision Vice President Effective 2R14 Resolution

26 Southern California Edison Revised Cal. PUC Sheet No E Rosemead, California (U 338-E) Cancelling Revised Cal. PUC Sheet No E F. Late Payment Charge. (Continued) Rule 9 Sheet 4 RENDERING AND PAYMENT OF BILLS (Continued) Where a Customer Account or Summary Bill serves a State agency, and payment is not received within 50 calendar days after the postmark date of the bill, the late payment charge applicable to that Customer Account or Summary Bill will be at a rate of one (1) percent above the rate accrued on June 30 of the prior year by the Pooled Money Investment Account (PMIA), but not to exceed 15 percent. Such rate shall be applied to and accrue on a state agency Customer Account or Summary Bill only after 50 days from the date of the postmark on the bill has elapsed. "Postmark date" is applicable only to state agencies in determining the Late Payment Charge. For all other accounts, the Late Payment Charge date is calculated from the "date of presentation" which is the terminology used consistently in SCE's other tariffs such as Rule 11.A. The State of California shall notify SCE as to which Customer Accounts or Summary Bills serve state agencies. The provisions of the above paragraph shall apply after such notification, except where SCE has previously identified the account as one belonging to a state agency. G. Field Assignment Charge. SCE may require payment of a Field Assignment Charge of $13.75, no more than once per account per billing period, when an authorized SCE representative makes a call to a customer's premises because of the customer's failure to pay in accordance with Rule 11.B, F or I or Rule 6.A, B or C. This field assignment charge may be required if the call resulted in the granting of an extension, a field collection, or disconnection of service. If the Field Assignment Charge is required, it will appear on the customer's next regular bill or Summary Bill. H. Privacy of Customer Information. To preserve a customer s privacy when receiving and paying electric bills through the Internet, SCE shall not release confidential information, including financial information, to a third party without an electronic signature or voice/written consent from the customer. I. Credit/Debit Card Payment Option. SCE shall accept credit/debit card and pinless debit card payments from customers for payment of their residential electric bill or Summary Bill and deposit. 1/ Payments will be accepted through the use of a vendor, and a $3.50 convenience fee per transaction shall apply. Credit/debit card and pinless debit card payments will be accepted for energy-related charges and deposits. Customers are limited to one transaction per each assessed fee. If a residential customer has more than one customer account, a separate card transaction is needed for each account. A convenience fee will apply for each transaction completed and will be added as a charge to the credit/debit card and not the SCE Energy Statement. Customers who are scheduled for disconnection (i.e., a bill or Summary Bill that is not paid within the time required by such disconnection notice) are able to make a payment using a credit/debit or pinless debit card. In addition, customers who have had their residential service disconnected will be able to make a payment using a credit/debit or pinless debit card for reconnection of service, and will be able to pay a deposit that is necessary due to being scheduled for disconnection or disconnected. This payment option is not available to customers who have had two or more returned credit and/or debit payments within the last 12 months or who have made a fraudulent payment. 1/ The service accounts associated with a Summary Bill must also be for residential service. (N) (N) (To be inserted by utility) Issued by (To be inserted by Cal. PUC) Advice 2269-E Akbar Jazayeri Date Filed Sep 22, 2008 Decision Vice President Effective 4R22 Resolution

27 Southern California Edison Revised Cal. PUC Sheet No E Rosemead, California (U 338-E) Cancelling Revised Cal. PUC Sheet No E TABLE OF CONTENTS Sheet 1 Cal. P.U.C. Sheet No. TITLE PAGE E TABLE OF CONTENTS - RATE SCHEDULES E TABLE OF CONTENTS - LIST OF CONTRACTS AND DEVIATIONS E TABLE OF CONTENTS - RULES E TABLE OF CONTENTS - BASELINE REGIONS E TABLE OF CONTENTS - SAMPLE FORMS E E PRELIMINARY STATEMENT: A. Territory Served E B. Description of Service E C. Procedure to Obtain Service E D. Establishment of Credit and Deposits E E. General E F. Symbols E G. Gross Revenue Sharing Mechanism E E H. Baseline Service E I. Advanced Metering Infrastructure Balancing Account (AMIBA) E J. NOT IN USE...-E K. Nuclear Decommissioning Adjustment Mechanism E M. Income Tax Component of Contributions E N. Memorandum Accounts E E E E E E O. California Alternative Rates for Energy (CARE) Adjustment Clause E P. Optional Pricing Adjustment Clause (OPAC) E (T) (T) (Continued) (To be inserted by utility) Issued by (To be inserted by Cal. PUC) Advice 2269-E Akbar Jazayeri Date Filed Sep 22, 2008 Decision Vice President Effective 1R8 Resolution

28 Southern California Edison Revised Cal. PUC Sheet No E Rosemead, California (U 338-E) Cancelling Revised Cal. PUC Sheet No E* TABLE OF CONTENTS Sheet 8 (Continued) RULES Rule Cal. P.U.C. No. Title of Sheet Sheet No. 1 Definitions E E 2 Description of Service E E 3 Application for Service E 4 Contracts E 5 Special Information Required on Forms E 6 Establishment and Re-establishment of Credit E 7 Deposits E 8 Notices E 9 Rendering and Payment of Bills E 10 Disputed Bills E 11 Discontinuance and Restoration of Service E E 12 Rates and Optional Rates E 13 Temporary Service E 14 Shortage of Supply and Interruption of Delivery E 15 Distribution Line Extensions E E 16 Service Extensions E E 17 Adjustment of Bills and Meter Tests E 18 Supply to Separate Premises and Use by Others E 20 Replacement of Overhead With Underground Electric Facilities E 21 Generating Facility Interconnections E E E E E 22 Direct Access E E E E E 22.1 Switching Exemption Guidelines E 22.2 Direct Access Service for Qualified Nonprofit Charitable Organizations E 23 Community Choice Aggregation E E E E 23.2 Community Choice Aggregation Open Season E (T) (Continued) (To be inserted by utility) Issued by (To be inserted by Cal. PUC) Advice 2269-E Akbar Jazayeri Date Filed Sep 22, 2008 Decision Vice President Effective 8R8 Resolution

29 ATTACHMENT C Sample of JPMC s toll-free telephone number on second page of customer s energy statement or deposit, collection/disconnection notice

30

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