Youth Health and Well-Being in Leeds
|
|
- Derick McDonald
- 3 years ago
- Views:
Transcription
1 Meeting Notes Wednesday 17 th September pm Present: Harriet (Healthwatch Leeds worker), Craig (Healthwatch Leeds worker), Rhianna, Sharon, Claire, Sammy, Rosie, Shanjida, Jevante, Mohammed, Tanika, Liv. Apologies: Gurdesh, James, Tash, Denver, Ashley Updates Jevante told the group about the #SELFIE event she was involved in helping to organise. The event was run by Black Health Initiative (BHI) and was particularly for young people from minority ethnic groups. There were speakers and workshops about self-esteem and emotional health. Claire, Mohammed, Harriet and Sharon ran a stall at the event. They told people about YouthWatch and did the school nurse survey. Harriet said it was inspiring to see that young people had planned and ran the whole event. Sharon, Aliane and Steven went to the second hack day event in August. This was a follow up to an event in June when young people worked with web designers to look at the content for a new emotional health and wellbeing website for young people in Leeds. Sharon said that YouthWatch volunteers were involved in interviewing the web designers that were competing to get the job of designing the website. As a result of the event, two web designers have been shortlisted and are going to be invited to run a workshop for young people on 2 nd October. See Future Activities on page 6 for more information. 1
2 Rosie and Hanna are the YouthWatch representatives on the Healthwatch Leeds Board. Harriet explained that the Board is the group of people that oversees the work of Healthwatch Leeds and helps steer our work in the right direction. One of the Board s priorities is involvement of children and young people. Rosie said that the Board are looking at setting up a group that looks at how Healthwatch Leeds can be more inclusive and accessible to different groups of people. Rosie, Mohammed and Claire helped out at a stall at Leeds City College Freshers Fair. They talked to young people about volunteering with Healthwatch and did some school nurse drop in surveys. Harriet gave feedback on the quick poll that we did at our last meeting: How should we record our meetings? 10 people completed the poll, and the top three ways that people thought we could reach the widest number of young people were: notes to YouthWatch Mailing List as a word document Set up a facebook group and put notes of meetings and photos on there Blog about YouthWatch meetings - to be done by a different YouthWatch member each meeting We will be sharing notes of our meetings in these ways in the future. We will hopefully be running some blogging training before Christmas so that volunteers can get the skills they need to start writing blogs. Harriet showed the group the notes of the last meeting. She explained how we are trying to make 2
3 them easier to read by using shorter sentences, pictures and larger text. Craig said that we have set up a group for YouthWatch Volunteers on facebook. It is where we ll post the notes from our meetings. This is a private group where only people who are members can see each other s posts. If you want to talk to other YouthWatch volunteers about anything this is a good place to do it. Also we will be regularly posting volunteering opportunities you can get involved with. If you haven t accepted our invitation to join the group, please do so. Harriet gave an update on the school nurse survey which YouthWatch is doing to help school nurses design a health drop in in high schools. We have done about 250 surveys so far. Ideally we want to get at least 300 surveys done (this is the magic number which is generally recognised for people to take bits of research seriously). Shanjida and Liv said they can help by doing the survey with young people at their school or college. The deadline for doing the survey is 30 th September. We ve met with the school nurses and they re really happy with the work we re doing and want to pass on their thanks to everyone who has helped with the survey. They also told us that the school nursing service is being reviewed. This may mean that there is a delay of about 4 months in moving forward with what we find out from the survey. Quick Review of Breeze on tour events Craig explained that we want to see what YouthWatch volunteers thought about the Breeze events. We will use this feedback to help us plan any future events. As a 3
4 group we discussed: What worked well? What didn t work well? How could we do things better next time? What worked well? Working with Young Minds The bus was good for a break/shelter when it rained and helped us stand out The Draw, write and doodle activity was popular and good as a starting point to get children talking about their experiences The balloons and facepainting were good it helped get the word out there about YouthWatch We were able to talk to parents and young people who were queueing for facepainting Highlighters and loom bands were popular What didn t work well? The Wifi connection wasn t very reliable when trying to do the school nurse survey on ipads. There was so much other stuff going on that people didn t really go on the bus to look at the Doc Ready display and demonstration. We didn t really use the inside of the bus to its full potential. Gazebos were difficult to put up! How could we do it better next time? The smoothie people could be there for longer We d like to do it again but maybe do less events or scale it down a bit. The Healthwatch Leeds staff team will also be reviewing how Breeze, went and we will feed your views into this discussion. 4
5 What issues should YouthWatch be looking at? Harriet explained that YouthWatch is set up, we need to have a plan about what issues we are going to look at in the coming year. There are lots of issues for children and young people around health and social care services. We can t look at all the issues so we need to choose three to look at in the next year. Harriet went through some issues that we found out from talking to young people and groups, and from other consultations that have been done. Harriet asked people if they thought that we had missed any important issues. No-one had any issues. People split into groups put the issues in order of what they thought was most important and least important. After each group had finished putting the issues in order, we scored each issue. The top 6 priorities were: Treatment of young parents by doctors and social workers is often mixed. They sometimes feel they have been judged and not treated fairly. Young people are not getting the support they need unless they re seriously unwell. Child and Adolescent Mental Health Services (CAMHS) are only available for those that are very unwell. Some young people are scared to complain about a service. Young people feel like there is too much change, not enough continuity and lack of information about the move from children s services to adult services. Young people, especially those with learning disabilities sometimes feel left out of conversations with professionals. 5
6 Future Activities They can feel like professionals are talking about them to parents/carers, rather than to them. Some young people with learning disabilities don't understand letters that are sent to them by doctors/ hospitals. They have to ask someone else to translate it which means they can't be independent as they d like to be. The group agreed to put a quick poll online to give people a chance to vote who weren t at the meeting. It was agreed that any young person aged who lives in Leeds can vote. We will add up the scores we got from the meeting with those who vote online. The poll will be open for one week. Once we have our three priorities, we will need to have a look at any work that is going on locally or nationally about the issues. Rosie has volunteered to research this. Craig told the group about some activities coming up that people might want to be involved in. If you weren t able to come to the meeting, please craig@healthwatchleeds.co.uk if you d like to be involved in any of these: Weds 1 st October pm YouthWatch stall at Leeds Beckett University (Leeds Met) Freshers Fair (City Centre campus) we need 2 volunteers for this to talk to students about YouthWatch and volunteering with us. Rosie, Sharon, Sammy and Denver have signed up for this. Thurs 2 nd October pm Web Design Follow up day at The NHS Leadership Academy, 3 The Embankment, Sovereign Street, Leeds, LS1 4GP. Opportunity to be involved in helping to design a website for young people in Leeds about emotional health and wellbeing. This workshop will be run by two potential web designers who might design the web site. You will take part and then 6
7 Anything Else? mark what you think of the workshop and how it was run. Aliane, Sharon, Ashley, Tash and Sammy have signed up to this. Friday 10 th October 10.30am-3pm Healthwatch stall at World Mental Day event at Leeds Civic Hall, Calverley St, LS1 1UR, Leeds. We ll be asking people about their experiences of health and social care services and telling them about Healthwatch. Tanika, Sharon, Ashley, Tash, Rhianna, Shanjida, Mohammed and Sammy signed up for this Weds 28 th October 9.45am-3pm YouthWatch stall at Leeds University Freshers Fair, Parkinson Court we need 2 volunteers for this to talk to people about YouthWatch and volunteering with us. Healthwatcher training and Healthwatch Induction Training - 5 th November 10am-4pm. Shanjida and Sammy have signed up for this. Enter and View Training Tues 25 th November 10am- 3pm. Jevante (possible), Sharon, Shanjida and Sammy signed up for this. Making office displays date to be confirmed. We re looking for some people to help us make a display out of some of the photos of children s pictures we took at the Draw, Write and Doodle activities we ran at Breeze. Sharon, Sammy, Tankia and Liv signed up for this. Healthwatch Sheffield have asked Harriet if two of their workers and one or two young people could come to a YouthWatch meeting. They are thinking of setting up a young people s group in Sheffield and want to come and see what we do. Harriet asked if everyone would be OK with this. Everyone is fine with them coming. Date of next YouthWatch meeting: Weds 22 nd October 4-6pm at the Market Place 7
YouthWatch. our voice counts. School Nurse Report. Young People s views on a new High School Drop-in Service in Leeds
YouthWatch our voice counts our voice counts School Nurse Report Young People s views on a new High School Drop-in Service in Leeds YouthWatch is the young person s group of Healthwatch Leeds 2014 The
More informationNovember 2014 March 2015
November 2014 March 2015 April 2015 1 Executive Summary & Acknowledgements Background Aims Objectives National context Local context - Trafford School Nurse Service Methodology Project Outline Firs Primary
More informationNHS Western Isles Learning Disabilities Collaborative Celebrating Good Practice
NHS Western Isles Learning Disabilities Collaborative Celebrating Good Practice This report is about the work of the NHS Western Isles collaborative. A collaborative are people and groups that work together.
More informationNETWORKING: WHY, HOW, WHO, and WHEN
NETWORKING: WHY, HOW, WHO, and WHEN Professional Development Workshop Series Career Development and Internships Office (CDIO) careers@northpark.edu x5575 1 Up to 80% of jobs these days are found through
More informationNORTON MEDICAL CENTRE PATIENT SURVEY OF NEW APPOINTMENT SYSTEM
NORTON MEDICAL CENTRE PATIENT SURVEY OF NEW APPOINTMENT SYSTEM SUMMARY Responses were from both male and female patients from across the age spectrum. NB: Not all patients responded to the demographic
More informationExample Emails for collecting testimonials
Example Emails for collecting testimonials In this document I have included example emails that have worked well for Learning Everyday and as a result we have many testimonials to use for our specific
More informationNHS Complaints - What to do if you are not happy with your care
NHS Complaints - What to do if you are not happy with your care This leaflet tells you about what to do if you or someone you know is not happy with the care you got from the NHS. This is called making
More informationNHS Complaints Advocacy. A step by step guide to making a complaint about the NHS. www.pohwer.net
NHS Complaints Advocacy A step by step guide to making a complaint about the NHS NHS Complaints Advocacy Important Information Please read this section before the rest of this guide to ensure you take
More information2013 Satisfaction Survey. How are we doing? Easier to Read Version
2013 Satisfaction Survey How are we doing? Easier to Read Version We asked people some questions about their support. Here is some of what people said and the changes we will make. That someone who knows
More informationMinutes of Patient Participation Group (PPG) Meeting Beckett House Practice 7pm 8.30pm Wednesday 30 th July 2014
Minutes of Patient Participation Group (PPG) Meeting Beckett House Practice 7pm 8.30pm Wednesday 30 th July 2014 Attendance from the Practice: Dr Elizabeth McGinn (GP Partner), Sandra Connolly (Practice
More informationComplaint Letter Guide
15151 Who do I complain to? Leeds Independent Health Complaints Advocacy If you want to complain about your hospital, ambulance service or most community healthcare contact the Chief Executive of the NHS
More informationEast Street Surgery, South Molton. Patient Satisfaction Survey Results 2014
East Street Surgery, South Molton Patient Satisfaction Survey Results 2014 This year following advice from the Patient Reference Group, the practice undertook the survey online but due to lack of uptake
More informationYour chance to influence change. Review of School Nursing Services. Secondary Schools and Colleges - Parent and Carer Feedback
Review of School Nursing Services Secondary Schools and Colleges - Parent and Carer Feedback Mon 2 September 2013 Fri 30 November 2013 Your chance to influence change Health and Wellbeing Big plans for
More informationPractical Nursing Frequently Asked Questions (FAQs)
Practical Nursing Frequently Asked Questions (FAQs) There are always a lot of questions about how to apply for the Practical Nursing program. Many people rely on what they hear from others because they
More informationA guide to prostate cancer clinical trials
1 A guide to prostate cancer clinical trials In this fact sheet: What is a clinical trial? Why are trials done? What are trials looking into at the moment? How are clinical trials done? Should I take part
More informationOffice of the President October 25, 2013 Report 1) Athletic Fee Proposal I strongly urge the assembly to vote in favor of the athletic fee proposal
Office of the President October 25, 2013 Report 1) Athletic Fee Proposal I strongly urge the assembly to vote in favor of the athletic fee proposal to ensure that graduate and professional students receive
More informationDiscovery Day. Report. What web-based information do young people using Child and Adolescent Mental Health Services
Discovery Day CAMHS service within Leeds Community Healthcare NHS Trust 4 July 2015 Report Background The CAMHS Discovery Day took place on Saturday 4 July 2015 at Little Woodhouse Hall with a group of
More informationwhat s in it for you?
Lawyers in children s panels: what s in it for you? Young people s and adults views By Rachel Ormston & Louise Marryat Scottish Centre for Social Research About children s panels The Children s Hearings
More informationInformation about mental wellbeing services in Leeds
2013 update Information about mental wellbeing services in Leeds sunny low pressured depressed moderate high cloudy cold stormy thundery changeable settled fine Support in Leeds for you, your friends and
More informationInclusive Newcastle. Help us rewrite sport at Newcastle
Inclusive Newcastle Help us rewrite sport at Newcastle Inclusive Newcastle We believe everyone should have an equal opportunity to access sport and a fair sporting chance. Inclusive Newcastle provides
More informationHealth Action Planning and Health Facilitation for people with a learning disability: Good Practice Guide
Health Action Planning and Health Facilitation for people with a learning disability: Good Practice Guide Easy Read This easier to read version was written by Inclusion North We want to thank everyone
More informationInformation Sheet 6: Recruiting a Personal Assistant
Shaw Trust Direct Payments Support Services Information Sheet 6: Recruiting a Personal Assistant Sheet Outline: Drafting a Job Description and Person Specification Advertising your vacancy Interviewing
More informationStaying Positive: The Criminal Justice System and Learning Disabilities
Staying Positive: The Criminal Justice System and Learning Disabilities Easy Read Information for people with Learning Disabilities and Learning Difficulties Contents 2 Foreword 3 About this booklet 4
More informationApplying for Personal Independence Payment (PIP)
Applying for Personal Independence Payment (PIP) This booklet has two aims: 1. To help you navigate the application process for Personal Independence Payment (PIP) by providing information and advice.
More informationClinical Trials. Clinical trials the basics
Clinical Trials Clinical Trials This brochure is for people making decisions about cancer treatment. You may be thinking about a clinical trial for you or your child but need to know more before you decide.
More informationThe Parliamentary and Health Service Ombudsman
The Parliamentary and Health Service Ombudsman The Parliamentary and Health Service Ombudsman, (PHSO) for NHS Complaints or the Local Government Ombudsman (LGO) for Public Health complaints, are the second
More informationEmployment and Support Allowance
Employment and Support Allowance Help if you are ill or disabled Contents 3 About Employment and Support Allowance 4 Who can get Employment and Support Allowance 6 What happens when I claim? 7 Helping
More informationGathering views Booking GP appointments online
Gathering views Booking GP appointments online Healthwatch Islington Healthwatch Islington is an independent organisation led by volunteers from the local community. It is part of a national network of
More informationPersonal Health Budgets
Go through the Personal Health Budgets leaflets in this order Personal Health Budgets Information Direct Payments for Health Care Personal Health Budgets (PHB) Process Direct Payments When does the personal
More informationProspecting Scripts. 2 keys to success in Real Estate
Prospecting Scripts 2 keys to success in Real Estate 1. TALK TO PEOPLE 2. ASK THE RIGHT QUESTIONS 1. Door-knocking or cold calling properties around a new listing (inviting them to a property preview)
More informationPrimary Futures Case Study Oak Meadow Primary School
Primary Futures Case Study Oak Meadow Primary School Event Focus The children focussed on what they thought their dream job would be and about what they might like to do in the future. The career insight
More informationHealth and Care Together
BUSINESS NAME Health and Care Together Health and Care Together Wigan Borough Local Involvement Network Summer 2009 Wigan Borough Local Involvement Network (LINk) Newsletter 16 November 2011 Use your experience
More informationPatient Advice and Liaison Service
Service We are here to help: If you need advice If you have problems with treatment If you need help but don t know who you can talk to. This information sheet is available in other languages and formats.
More informationExample Interview Transcript
Ms Bossy DeBoss Namey Mc Name Thank you for coming to see us for your interview today, Namey. How was your journey, did you have any trouble finding us? My journey was fine thank you, Ms DeBoss. The instructions
More information2. Planning your support how to use your Personal Budget
2. Planning your support how to use your Personal Budget About this guide A Personal Budget is money from a local authority that can be used to pay for social care services and support. The money may be
More informationMaking a complaint about the NHS in England
Making a complaint about the NHS in England The Health Service Ombudsman can carry out independent investigations into complaints made about poor treatment or service provided through the NHS. We are the
More informationStudent Induction and Enrolment Survey
Student Induction and Enrolment Survey October/November 2012 Meeting the needs of learners throughout Shetland Table of Contents 1.0 Introduction 1 2.0 Method 2.1 Sample 2 3.0 Results 3.1 Part One 3 3.2
More informationA GUIDE FOR PEOPLE WITH HIV IN THEIR TEENS AND EARLY ADULTHOOD
student life going to university or College: A GUIDE FOR PEOPLE WITH HIV IN THEIR TEENS AND EARLY ADULTHOOD ncb.org.uk/lifelinks student life 2 So you re thinking of going to university or college and
More informationChildren and their families
A Guide to assessments for Children and their families Education, Children s Services & Libraries www.bracknell-forest.gov.uk If you would like a copy of this leaflet in Large print Braille audio tape
More informationAN ELECTRONIC NEWSLETTER FOR PROFESSIONALS WHO WORK WITH CHILDREN AND YOUNG PEOPLE ACROSS CENTRAL BEDFORDSHIRE
AN ELECTRONIC NEWSLETTER FOR PROFESSIONALS WHO WORK WITH CHILDREN AND YOUNG PEOPLE ACROSS CENTRAL BEDFORDSHIRE Issue 1: January February 2012 Dear reader, Welcome to the first edition of Young Carers News,
More informationHow to see your Health Records
How to see your Health Records NHS Eileanan Siar Western Isles Who is this leaflet for? It is for people who use the NHS in Scotland. People using private healthcare services can see their health records
More informationOpening Minds, Opening Services A Self-Assessment Tool
Opening Minds, Opening Services A Self-Assessment Tool Building inclusive services for young people from black and ethnic minority communities with learning disabilities and other support needs Introduction
More information7 Ways to Get More Engagement From Your Facebook Business
FACEBOOK MARKETING FOR SMALL BUSINESSES - How To Attract A Quality, Engaged Fan-Base That Makes You Money By Haroon Rashid 1 FACEBOOK MARKETING FOR SMALL BUSINESSES TABLE OF CONTENTS Why You Should Be
More information2015-16 Event Calendar
-16 Event Calendar Date & Time Event Details Location & Cost CSN Academy: Customer Engagement Training Programme 14 th October 9.30am-1.00pm Engaging with Customers As part of the launch of our new customer
More informationYour Voice Counts Report. Experiences of Ophthalmology Services at Aintree University Hospital NHS Foundation Trust
Page1 Your Voice Counts Report. Experiences of Ophthalmology Services at Aintree University Hospital NHS Foundation Trust A report for South Sefton Clinical Commissioning Group. March 2014. Page2 Background.
More informationHelping disabled people do the best they can and take part in their local area. Next steps
Helping disabled people do the best they can and take part in their local area Next steps September 2012 Important Green writing In this easy-read booklet we sometimes explain what words mean. The first
More informationConsent what you have a right to expect
Consent what you have a right to expect A guide for parents Giving consent for medical examination or treatment of your child Before a doctor, nurse or therapist can examine or treat your child, they need
More informationWhat does the NHS Constitution mean for me? Can I get involved in decisions about my care?
What does the NHS Constitution mean for me? Can I get involved in decisions about my care? Why do we need an NHS Constitution? The NHS belongs to all of us The NHS is there for us from the moment we re
More informationHow did we do? Promoting hope and wellbeing together. How to raise a concern, make a complaint or give a positive comment about one of our services.
West London Mental Health NHS Trust How did we do? How to raise a concern, make a complaint or give a positive comment about one of our services. Promoting hope and wellbeing together What do you think
More informationHi-tech. Language focus. First conditional. Second conditional. eat. 'd give / wouldn t
9 Hi-tech Language focus First conditional 1a Complete the sentences with the correct form of the verb in brackets. Use the Present Simple or will + infinitive. eat 1 If you (eat) cheese late at night,
More informationSocial Services Department. Children and Families Services. Child Protection. a guide for adults. A Conwy Publication
Social Services Department Children and Families Services Child Protection a guide for adults A Conwy Publication Child Protection This leaflet is about protecting children and keeping them safe from harm
More informationGoing to hospital can be daunting, especially if you ve never been before. This guide will help you with some of your queries.
Going to Hospital Going to hospital can be daunting, especially if you ve never been before. This guide will help you with some of your queries. We ll answer your questions, and then we ll give more questions
More informationGoing to a Mental Health Tribunal hearing
June 2015 Going to a Mental Health Tribunal hearing Includes: information about compulsory treatment and treatment orders information about Mental Health Tribunal hearings worksheets to help you represent
More informationExplore your archive social media plan
Explore your archive social media plan This year we hope to build on the online activity in 2014 to increase engagement and reach online. Once again there will be a framework for archives services to take
More informationEvaluation of the Third Leeds Practice Nurse Conference 2015
Venue for the conference - Great Hall James Graham Building Leeds Beckett University Did you enjoy the conference? Yes Not sure No Didn t Answer Did you like the venue? Yes Not sure No Didn t Answer How
More informationDamers First School Teaching & Learning Policy
Damers First School Teaching & Learning Policy DAMERS FIRST SCHOOL HAPPY CHILDREN & HIGH QUALITY OHANA! In our family NO ONE GETS LEFT BEHIND Because we believe CHILDREN ARE OUR FUTURE. TEACH THEM WELL
More informationPartners of the Plan Survey
Partners of the Plan Survey I. Washington State Nutrition & Physical Activity Plan The first few questions will ask you about your familiarity with the Washington State Nutrition & Physical Activity Plan
More informationUNIVERSITY MEDICAL CENTRE PATIENT PARTICIPATION GROUP ANNUAL REPORT & ACTION PLAN 2012-13
UNIVERSITY MEDICAL CENTRE PATIENT PARTICIPATION GROUP ANNUAL REPORT & ACTION PLAN 2012-13 Introduction & Recruitment of the Patient Participation Group Review on how and why the Patient group was established:
More informationFeedback and complaints: how to have a say about your care and have any concerns and complaints dealt with
Your health, your rights Feedback and complaints: how to have a say about your care and have any concerns and complaints dealt with Why has this factsheet been produced? This factsheet is for anyone who
More informationSocial Media Strategy:
Social Media Strategy: The Beginners Guide to Strategy Success in 7 Steps A Simple Guide In association with: Chapter Title Contents Page Page 2 What is Social Media...3 What is a Social Media Strategy
More informationA fresh start, our plans for checking mental health services
A fresh start, our plans for checking mental health services An easy read version of: A fresh start for the regulation and inspection of mental health services Working together to change how we regulate
More informationCREATIVE S SKETCHBOOK
Session Plan for Creative Directors CREATIVE S SKETCHBOOK THIS SKETCHBOOK BELONGS TO: @OfficialSYP 1 WELCOME YOUNG CREATIVE If you re reading this, it means you ve accepted the We-CTV challenge and are
More informationCare Programme Approach
Care Programme Approach care plan What is Care Programme Approach? care programme approach Plan Care Programme Approach is also called CPA. CPA makes sure you get all the help you need to improve your
More informationWorried about self harm?
Worried about self harm? Between in and Who is this booklet for? This booklet aims to help you understand more about self-harm and to find support for yourself or someone you know. It includes information
More informationPatient Satisfaction Survey
Patient Satisfaction Survey March 2014 Number of responses = 229 Survey Tool: GPAQ V3 Analysis by Andrew McHugh using Adobe Acrobat Pro and MS Excel 1 of 25 Subject Page Front Cover 1 Contents Page 2 Explanatory
More informationTeaching Communication Skills in Mental Health: Inter-professional Learning
1 2 Teaching Communication Skills in Mental Health: Inter-professional Learning Annie Cushing 1 Reader in Clinical Communication Skills Julie Attenborough 2 Senior Lecturer in Mental Health Nursing Authors:
More informationWorth the Sacrifice: Making College Count for You
2 Worth the Sacrifice: Making College Count for You By the end of this section, you will be able to: Write an educational goal that identifies an area of focus and specific credentials sought Explain how
More informationEDITED TRANSCRIPTION OF TESTIMONY Interim Committee Training for Chairs and Vice Chairs Monday, September 26, 2011
EDITED TRANSCRIPTION OF TESTIMONY Interim Committee Training for Chairs and Vice Chairs Monday, September 26, 2011 Following is an edited transcript of the questions asked and answers given at the Interim
More informationEast of England Ambulance Service NHS Trust. Patient Transport Service Patient Experience Report: Hinchingbrooke Health Care NHS Trust
East of England Ambulance Service NHS Trust Patient Transport Service Patient Experience Report: Hinchingbrooke Health Care NHS Trust Author: Laura Mann, Patient Experience Analyst Data Period: 23 rd to
More informationValuing People Now: a new three year strategy for people with learning disabilities
Valuing People Now: a new three year strategy for people with learning disabilities Making it happen for everyone Easy Read Valuing People Now: a new three year strategy for people with learning disabilities
More informationPPG / vppg Patient Survey Report Updated 22 nd March 2012
Dr A Augustine Jenner Health Centre Dr M V Edwards 201 Stanstead Road Dr C Lamptey Forest Hill Dr R M Rowland SE23 1HU Dr A Sykes Tel: 020 3049 2960 Dr S Van Cooten Fax: 020 3049 2961 Dr A Warsop Practice
More informationAdviceguide Advice that makes a difference
Health in prison Getting medical treatment in prison If you re in prison, you should get the same health services as you'd get from the NHS. This includes mental health services. Qualified doctors, dentists,
More informationThe complete guide to becoming a mortgage advisor
The complete guide to becoming a mortgage advisor Mortgage advisors help people with one of the biggest purchases of their lives, helping them to secure a mortage to buy or re-mortgage property. If you
More informationYoung homeless people on healthcare. The views of the National Youth Reference Group
Young homeless people on healthcare The views of the National Youth Reference Group Introduction The Queen s Nursing Institute s Homeless Health Project visited the St Basil s Charity in Birmingham in
More informationWaitlist Chat Transcript - 04/04/13 10 AM
Waitlist Chat Transcript - 04/04/13 10 AM Q: What are our chances of getting off the waitlist? A: We don't have an exact answer for you. We were conservative with the number of offers we extended in R1
More informationThe Court and your child:
The Court and your child: when social workers get involved easy words and pictures The Court and your child when social workers get involved People These are the people who appear in the booklet. 2 3 Text
More informationTo reduce drink driving re-offending. Target group: Recidivist drink drivers
To reduce drink driving re-offending Target group: Recidivist drink drivers Provide a community based combined education and therapy group. That encourages clients to engage in meaningful discussion that
More informationHow to Use the Auction Effect to Sell Your House Faster
How to Use the Auction Effect to Sell Your House Faster This approach has also been called How to Sell Your House in 24 Hours but you can take a whole weekend! Have you ever noticed that some houses seem
More informationInterview with David Bouthiette [at AMHI 3 times] September 4, 2003. Interviewer: Karen Evans
Interview with David Bouthiette [at AMHI 3 times] September 4, 2003 Interviewer: Karen Evans KE: What we are going to talk about first are your experiences while you were at AMHI, and then we will go on
More informationWhen children and young people want to complain about school
When children and young people want to complain about school 1 Introduction The statutory remit of the Children s Commissioner includes a specific duty to investigate the availability and effectiveness
More informationThe Psychic Salesperson Speakers Edition
The Psychic Salesperson Speakers Edition Report: The Three Parts of the Sales Process by Dave Dee Limits of Liability & Disclaimer of Warranty The author and publisher of this book and the associated materials
More informationActivity 3: Observe Psychological First Aid
Activity 3: Observe Psychological First Aid In this activity you have the opportunity to hear a conversation between a survivor of bomb blast and a Red Cross behavioral health volunteer. This role play
More informationAgent s Handbook. Your guide to satisfied customers
Agent s Handbook Your guide to satisfied customers Introduction LiveChat is a tool that facilitates communication between a company and its customers. Agents who wield that tool use it to make customers
More informationThe Abington Medical Centre The Abington Health Complex 51a Beech Avenue Northampton NN3 2JG PRACTICE COMPLAINTS PROCEDURE
The Abington Medical Centre The Abington Health Complex 51a Beech Avenue Northampton NN3 2JG PRACTICE COMPLAINTS PROCEDURE Patient Information Leaflet If you have a complaint or concern about the service
More informationN Ways To Be A Better Developer
N Ways To Be A Better Developer Lorna Mitchell and Ivo Jansch This book is for sale at http://leanpub.com/nways This version was published on 2015-01-06 This is a Leanpub book. Leanpub empowers authors
More informationApproval of Minutes: Gavin (motion) / Abril (seconded) (passed)
Graduate History Minutes January 24, 2012 1:00 to 2:30 Attending: Gil (Co-President) Ronnie (Co-President) Joanna (Secretary) Rebecca Dirnfield (Treasurer) Stacy Nation-Knapper (GHSA Rep) Mathieu (CUPE
More information02 Edwards Yammer - Employee User Guide
Employee user Guide 3 What is Yammer? 3 Yammer in Edwards 4 What should I use Yammer for? 5 A Beginners Guide to Yammer 5 Sign up 5 I have my personal edwardsvacuum.com email address 5 I haven t got my
More informationSydney Centre for Creative Change
Certificate in Art and Play Therapy Children and Young People 2016 Course overview: Enter into children's play and you will find the place where their minds, hearts, and souls meet. Virginia Axline This
More informationThe Mental Capacity Act
The Mental Capacity Act The Mental Capacity Act Helping and supporting people who are unable to make some decisions for themselves Easyread This booklet gives information on a law called the Mental Capacity
More informationAPPLICATION FOR COMPENSATION FORM FOR A PERSONAL INJURY (Do not use this form for claims relating to fatal injuries)
Compensation Services 6th Floor Millennium House 17-25 Great Victoria Street Belfast BT2 7AQ Telephone: 0300 200 7887 Criminal Injuries Compensation Scheme (2009) Made under the Criminal Injuries Compensation
More information62 BATTLE ROAD ERITH, KENT DA8 1BJ TEL: 01322 432997 Fax: 01322 442324 DR K S NANDRA
62 BATTLE ROAD ERITH, KENT DA8 1BJ TEL: 01322 432997 Fax: 01322 442324 DR K S NANDRA Patient Participation Group Report March 2013 The Bulbanks Medical Centre Patient Participation Group currently has
More informationYour Portfolio. A portfolio shows examples of your work and may include the following items from events you have planned, or been involved with:
Your Portfolio A portfolio shows examples of your work and may include the following items from events you have planned, or been involved with: photographs of the event collateral materials from the event
More informationhelp! I don t feel I have the confidence to help and I can t find the time He can spell better than me!! I m sure my daughter doesn t want my help
help!? He can spell better than me!! I m sure my daughter doesn t want my help I don t feel I have the confidence to help and I can t find the time My job is done, they are studying for their exams...but
More informationStrategic plan. Outline
Strategic plan Outline 1 Introduction Our vision Our role Our mandate 2 About us Our governance Our structure 3 Context Our development Camden 4 Resources Funding Partners 5 Operating model How we will
More informationNew Beginnings: Managing the Emotional Impact of Diabetes Module 1
New Beginnings: Managing the Emotional Impact of Diabetes Module 1 ALEXIS (AW): Welcome to New Beginnings: Managing the Emotional Impact of Diabetes. MICHELLE (MOG): And I m Dr. Michelle Owens-Gary. AW:
More informationWork experience. ICT Service Desk
Work experience ICT Service Desk Kent County Council (KCC) is one of the largest councils in the country and provides more than 300 services for around 1.6 million residents, visitors and people working
More informationSample Process Recording - First Year MSW Student
Sample Process Recording - First Year MSW Student Agency: Department of Social Services Client System: Claudia Jones, age 22, unemployed single mother Date: February 22, 20xx Presenting Issues: Client
More informationHarrow Council. Overall rating for this service Good. Inspection report. Ratings. Overall summary. Is the service safe? Good
Harrow Council Harrow Council - Harrow Shared Lives Inspection report PO Box 7 Adults & Housing Services Civic Centre Harrow Middlesex HA1 2UH Tel: 020 8736 6070 Website: www.harrow.gov.uk Date of inspection
More informationPlanning with your personal health budget
Planning with your personal health budget This is the second information sheet in a set and there are others being developed. The first information sheet is about knowing the deal and the third one is
More informationIndividual Electoral Registration FREQUENTLY ASKED QUESTIONS
Individual Electoral Registration FREQUENTLY ASKED QUESTIONS 1 CONTENTS Why has the system changed? What is individual electoral registration? How do I register to vote? How do I find my National Insurance
More information