Go Open. Jan-Erik Gustavsson CTO BUGS GSC / EGI

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1 Go Open Jan-Erik Gustavsson CTO BUGS GSC / EGI Ericsson India IT modernization case how to use open source and cloud computing to dramatically lower your IT cost while adopting the latest collaboration tools and environment

2 Background EGI Ericsson India Global Services Pvt. Ltd. Telecom + IT Growing organization Global business 100 customers in 40 countries The world's largest Network Operation Center A complex environment Using hundreds of major applications all over the world Using countless of minor applications all over the world Using a large number of servers and networks all over the world Ericsson AB

3 Focus on three programs Go Open New IT environment Work Smarter A new type of automation Be Innovative Introducing new technology Ericsson AB

4 Go Open (1) A new Managed Workplace (MWP) based on an Open Source platform: Ubuntu Linux instead of Microsoft Windows LibreOffice instead of Microsoft Office Etc Ericsson AB

5 Go Open (2) A new information and development system based on an Open Source platform: Linux instead of proprietary systems Some real servers (non-virtualized), many virtualized servers and Cloud Computing instead of many real servers and some virtualized servers Open Source based systems for IT administration, management, security etc. instead of proprietary systems Open Source based systems for , content management etc. instead of proprietary systems Own organization for operation and support instead of outsourced organization Ericsson AB

6 Go Open Status (1) On-going roll-out currently handling about 500 users per month but with growing capacity Positive feedback: Like the concept ( open ) Faster computer Perceived better security Richer environment (the previous MWP just provided a few applications by default) Ericsson AB

7 Go Open Status (2) Negative feedback: Have to learn something new Windows compatibility issues Windows compatibility issues handled by: Terminal servers (also Open Source based) Virtual Machines (providing all versions of Windows) A pool of Windows MWP A long term overview of old applications Ericsson AB

8 Go Open - Why Cost Flexibility Preparation for the future Knowledge development More and more applications are moving to modern standards (HTML5 etc.) and Cloud Computing Influence from technology leaders like Apple, Google, Facebook etc Ericsson AB

9 Go Open Cloud Computing (1) Cloud computing = Automation + Self service Benefits Better use of resources Services based on measurements Elasticity for increasing/decreasing demand Drawbacks Potential security problems in public clouds Potential legal problems in public clouds Ericsson AB

10 Go Open Cloud Computing (2) Managed by the user Managed by the provider IAAS Infrastructure As A Service Application Data Middleware PAAS Platform As A Service Application Data Middleware SAAS Software As A Service Application Data Middleware Service level agreement (SLA) Operating system Operating system Operating system Virtualization Virtualization Virtualization Server Server Server Typical Ericsson Storage Storage Storage Network Network Network Ericsson AB

11 Go Open Cloud Computing (3) Open Stack plus our own selection of systems Automation and self service both on servers and networks Used to provide development projects computing resources Used for Go Open central systems Used for IMS hosting (core telecom system) Public cloud computing resources were never an option due to security concerns Ericsson AB

12 Go Open Ways of working Wiki Agile Web / based tasks and trackers Coming: Internal crowd-sourcing Coming: A new type of social network Ericsson AB

13 Go Open Finishing comments EGI is right now mainly taking advantage of Open Source systems but will in the future also be contributing to the Open Source world The IT environment of the future needs to be able to handle many different types of software platforms and many different types of hardware platforms (personal computer, servers, tablets, smart-phones etc.) and many different types of services (Cloud Computing etc.) so working on getting rid of proprietary dependencies, promoting standards and interoperability has top priority Ericsson AB

14 Ericsson AB

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