OKLAHOMA WINDSTREAM, LLC GENERAL EXCHANGE TERMS OF SERVICE

Transcription

1 OKLAHOMA WINDSTREAM, LLC GENERAL EXCHANGE TERMS OF SERVICE For Telephone Service

2 OKLAHOMA WINDSTREAM, LLC EXPLANATION OF SYMBOLS Indicates addition to text (C) Indicates a correction Indicates change in practice Indicates change in rate Indicates change in text (DR) (FC) (MT) (NR) (RT) Indicates discontinued rate Indicates a change in format lettering or numbering Indicates moved text Indicates new rate Indicates removal of text

3 OKLAHOMA WINDSTREAM, LLC TABLE OF CONTENTS Original Sheet 1 TITLE SECTION Application of Tariff. 1 Obligation and Liability of Telephone Company. 2 Use of Service and Facilities 3 Establishment and Furnishing of Service. 4 Telephone Directories 5 Establishment and Maintenance of Credit. 6 Business and Residence Service. 7 Initial Contract Periods 8 Termination of Service. 9 Special Services and Facilities. 10 Construction Charges 11 Regulatory Fee Recovery Charge 12 Joint User Service 13 Vacation Rate Service 14 Detached Extension 15 Lifeline Assistance. 16 Returned Checks. 17 Nuisance Call Investigation. 18 Customer-Owned Coin Telephone Service 19 OUSF Surcharge 20 Toll Blocking Service. 21 Universal Emergency Number Service. 22 Windstream Digital Centrex. 23 Definitions. 24

4 OKLAHOMA WINDSTREAM, LLC TABLE OF CONTENTS Original SHEET 2 TITLE SECTION Local Exchange Rates 25 Exchange Boundary Maps 26 Service Charges - Connections, Moves and Changes 27 Mileage Charges 28 National and Reverse Directory Assistance 29 Optional Features 30 Direct Inward Dialing Service 31 Directory Listings 32 Directory Assistance Service 33 Enterprise Service 34 Operator Services 35 Bundled Service Offerings 36 Foreign Exchange Service 37 Message Toll Service 38 WATS 39 Miscellaneous Service Offerings 40 Abbreviated Dialing Service 41

5 OKLAHOMA WINDSTREAM, LLC SUBJECT INDEX Original Sheet 1 SUBJECT SECTION SHEET Abbreviated Dialing Service Access Services Adjustment of Charges CLASS Service Windstream Digital Centrex American Recovery and Reinvestment Act of 2009 (ARRA) Anonymous Call Rejection Application of Tariff Applications for Service Automatic Intercept Service Bundled Service Offerings Business Calling Packages Business Service Busy Verification and Interrupt Service Call Forwarding Call Forwarding Busy Call Forwarding No Answer Call Return Call Selector Call Trace Caller ID Caller ID Deluxe Caller ID on Call Waiting Call Waiting CLASS on Centrex Collection Charge Construction Charges Credit, Establishment and Maintenance Custom Calling Local Area Signaling Service - Per Use Custom Calling Service Rates Customer Provided Equipment Customized Number Service 40 2 Definitions Deposits Detached Extension Detached Extension Mileage Directories...5 1

6 OKLAHOMA WINDSTREAM, LLC SUBJECT INDEX Original SHEET 2 SUBJECT SECTION SHEET Directory Assistance Call Completion Directory Assistance Service Directory Errors Directory Listings Disaster Assistance Plan Drop Relocation Enterprise Service Establishment of Credit Extended Area Calling Plan Foreign Exchange Service Individual Case Basis Arrangements Initial Contract Periods Installation Expedite Charge Interest on Deposits Interexchange Channels Interruptions of Service Intrastate IntraLATA Operator Service Joint User Service Lifeline Assistance Line Connection Charge Line Extensions Link Up Oklahoma Local Loop Rental Local Exchange Rates Local Exchanges Maintenance of Company Owned Facilities Maintenance of Customer Owned Equipment Mileage Charges Minimum Service Period Multi-Element Non-Recurring Charges

7 OKLAHOMA WINDSTREAM, LLC SUBJECT INDEX Original SHEET 3 SUBJECT SECTION SHEET National and Reverse Directory Assistance Nuisance Call Investigation Optional Services Payment for Service Penalties Plant Extensions Preferred Call Forwarding Private Switch/911 Automatic Location Identification Service (PS/ALI) Regulatory Fee Recovery Charge Remote Call Forwarding Rendering of Bills Repeat Dialing Residence Service Residential Calling Packages Restoral of Service Charge Returned Checks Ring Selective Call Rejection Selective Call Accept Service Arrangements Service Charges - Connections, Moves and Changes Service Interruptions Service Order Charge Service Promotions Special Construction Special Services and Facilities

8 OKLAHOMA WINDSTREAM, LLC SUBJECT INDEX Original Sheet 4 SUBJECT SECTION SHEET Speed Calling Tampering with Equipment Telecommunications Relay Service Telemetering Service Telephone Numbers Temporary Service Termination of Service Three Way Calling Toll Blocking Toll Service Trip Charge Underground Facilities Use of Party Line Service Vacation Rate Service Waiver of Nonrecurring Charges for Military Personnel Wide Area Telephone Service (WATS)

9 OKLAHOMA WINDSTREAM, LLC SECTION 1 Original SHEET 1 1. APPLICATION OF TERMS OF SERVICE The rules and regulations specified herein apply to the intrastate services and facilities furnished by Oklahoma Windstream, LLC, hereinafter referred to as the Telephone Company, or Company. Failure on the part of the subscribers to observe these rules and regulations of the Telephone Company, after due notice of such failure, automatically gives the Telephone Company the privilege to discontinue the furnishing of service. In the event of a conflict between any rate, rule, regulation or provision contained in these General Rules and Regulations and any rate, rule, regulation or provision contained in the Local Exchange Service Tariffs, the rate, rule, regulation or provision contained in the specific tariffs shall prevail. These terms of service cancel and supersede all other terms of service or tariffs of the Telephone Company issued and effective prior to the effective dates of these terms of service.

10 OKLAHOMA WINDSTREAM, LLC SECTION 2 Original SHEET 1 2. OBLIGATION AND LIABILITY OF TELEPHONE COMPANY 2.1 Availability of Facilities The Telephone Company's obligation to furnish exchange and toll service is dependent upon its ability to secure and retain, without unreasonable expense, suitable facilities and rights for the construction and maintenance of the necessary pole lines, circuits and equipment. 2.2 Interruptions of Service If service is interrupted for more than 24 hours, if such interruption continues after the fact has been reported by the subscriber or detected by the Company, other than by the negligence or willful act of the subscriber, upon request an allowance at the minimum rate for the telephone facilities and class of service affected at the time of the interruption shall be made for the time such interruption continues, after notice and demand to the Company. The Company will comply with rules and regulations of the Commission in regard to Interruptions of Service. No other liability shall in any case attach to the Company on account of interruptions of service. 2.3 Directory and Advertising Errors and Omissions The Telephone Company, except as provided herein shall not be liable for damage claimed on account of errors in or omissions from its directories nor for the result of the publications of such errors in the directory nor will the Telephone Company be a party to controversies arising between subscribers or others as a result of listings published in its directories. The liability of the Telephone Company for an error or omission in the Alpha section of the telephone directory or for error or omission on intercept service shall not exceed the amount of actual damage suffered, and in no event shall exceed an amount equal to local exchange service charged to the customer for the listed service for the period during which the directory containing the error or omission is the last published directory of the exchange. In the cases of extra listings in the alphabetical section of the directory for which a charge is made, the Telephone Company's liability shall be limited to cancellation of the charges and refunding of any charges at the request of the customer, in question.

11 OKLAHOMA WINDSTREAM, LLC SECTION 2 Original SHEET 2 2. OBLIGATION AND LIABILITY OF TELEPHONE COMPANY (Continued) 2.3 Directory and Advertising Errors and Omissions (Continued) The Company assumes no liability whatever for damages arising from errors or omissions in the making up or printing of the advertising section (yellow pages). The only action taken in this case would be the cancellation of the charges and refunding of any charges already paid, at the request of the customer, for the directory advertising in question. Also, in the event of error in the listed number of any customer, the telephone company shall intercept all calls to the listed number (if central office equipment permits, and the number is not in service) until the next directory is published. In such case, and in case of an error in or omission of the name listing of a customer, the correct listing and number shall be available from the intercept operator and through directory assistance. 2.4 Transmitting Messages The Telephone Company does not transmit messages but offers the use of its facilities for communications between patrons. If because of transmission difficulties the operator, in order to accommodate the subscriber, repeats messages, no liability shall attach to the Telephone Company because of any errors made by the operator or misunderstanding that may arise between subscribers because of the errors. 2.5 Use of Connecting Company Lines When suitable arrangements can be made, lines of other telephone companies may be used in establishing wire connections to points not reached by this Company's lines. In establishing connections with the lines of other Companies, the Telephone Company is not responsible or liable for any action of the Connecting Company. 2.6 Defacement of Premises The Telephone Company shall exercise due care in connection with all work done on subscriber's premises. No liability shall attach to the Telephone Company by reason of any defacement or damage to the subscribers' premises or person resulting from the existence of the Telephone Company's equipment and facilities on such premises, or by the installation or removal thereof, unless such defacement or damage is the result of the sole negligence of the Telephone Company.

12 OKLAHOMA WINDSTREAM, LLC SECTION 2 Original SHEET 3 2. OBLIGATION AND LIABILITY OF TELEPHONE COMPANY (Continued) 2.7 Adjustment of Charges In the adjustment of charges for overbilling by the Telephone Company, a refund will be made of the full amount of excess charges when such amount can be determined; when the period during which overbilling has been effective cannot be fixed or the exact amount of overbilling determined from available records, the maximum refund will not exceed an estimated amount equal to such overbilling for a three-year period.

13 OKLAHOMA WINDSTREAM, LLC SECTION 3 Original SHEET 1 3. USE OF SERVICE AND FACILITIES 3.1 Ownership and Use of Equipment If the installation and maintenance of service are requested at locations which are, or may be hazardous or dangerous to the Telephone Company's employees, to the public, or to its property, the Telephone Company may refuse to install and maintain such service. If such service is furnished, it may require the subscriber to indemnify and hold the Telephone Company harmless from any claims, loss, or damage by reason of the installation and maintenance of such service. 3.2 Connection of Certain Facilities of Customers A. General Regulations Certain customer-provided terminal equipment may be used and customer provided communications systems may be connected with the facilities furnished by the Telephone Company for telecommunications services under certain circumstances as provided in this Section of this tariff. This section supersedes and cancels all other terms, conditions, rates and charges as shown elsewhere in this tariff should they conflict with any of the terms, conditions, rates and charges as set forth in this section. Where telecommunications service is available under this tariff for use in connection with customer-provided terminal equipment, protective circuitry, customer premise wiring and jacks, or communications systems, the operating characteristics of such equipment or system shall be such as not to interfere with any of the services offered by the Telephone Company. The customer shall be responsible for the payment of Telephone Company charges as specified in Section 4.

14 OKLAHOMA WINDSTREAM, LLC SECTION 3 Original SHEET 2 3. USE OF SERVICE AND FACILITIES (Continued) 3.2 Connection of Certain Facilities of Customers (Continued) A. General Regulations (Continued) The Company shall not be responsible for the installation, operation or maintenance of any customer-provided terminal equipment, protective circuitry, customer premise wiring and jacks, or communications systems. The Telephone Company will not be responsible to the subscriber or otherwise, if changes in the company's communications facilities, equipment, operations or procedures, render the customer-provided terminal equipment, customer premise wiring and jacks, or protective circuitry obsolete; or, require modification or alteration of such equipment. Where any customer-provided equipment, wiring, jacks, protective circuitry or system is used with telecommunications service in violations of any of the provisions in this tariff or other governing tariffs, the Telephone Company will take such immediate action as necessary for the protection of its services, and will promptly notify the customer of the violation. The customer shall discontinue such use of the equipment or system, or correct the violation, and shall confirm in writing to the Company within 10 days, following the receipt of written notice from the Company, that such use has ceased or that the violation has been corrected. Failure of the customer to discontinue such use or to correct the violation and to give the required written confirmation to the Telephone Company within the time stated above, shall result in termination of the customer's service until such time as the customer complies with the provisions of this tariff. The customer must provide all the electrical power necessary for the operation of customer-provided communications systems, equipment, and associated lines to the point of interconnection. Customer provided equipment will be connected by the customer to inside wiring and outlets according to specific rules and regulations as set forth by the F.C.C.

15 OKLAHOMA WINDSTREAM, LLC SECTION 3 Original SHEET 3 3. USE OF SERVICE AND FACILITIES (Continued) 3.2 Connection of Certain Facilities of Customers (Continued) A. General Regulations (Continued) Terminal equipment or protective circuitry as specified by the F.C.C. and lawfully connected directly to the Telephone Company's facilities in each exchange as of October 17, 1977, where compatible, may continue to be connected for the life of the equipment in the same or a compatible exchange without being registered with the F.C.C., unless subsequently modified. Terminal equipment and protective circuitry of a type not lawfully connected directly to the Telephone Company's exchange on October 17, 1977, where compatible, may be connected thereafter in the same or a compatible exchange only if the customer-provided terminal equipment or protective circuitry has been registered with the F.C.C. Terminal equipment and protective circuitry as specified above, may be directly connected to the Telephone Company's one-party exchange facilities in accordance with the terms and conditions of this tariff or other governing tariffs. Terminal equipment or protective circuitry not registered with the F.C.C. or of a type specified above may be connected to the network through the use of a Telephone Company provided network control signaling unit and/or connecting arrangement. Terminal equipment or protective circuitry may not be directly connected to multi-party facilities except through a Telephone Company provided network control signaling unit or connecting arrangement. The Telephone Company must consent to this type of connection prior to installation. The Telephone Company will not be liable for damages arising out of injuries to persons or property from voltages or currents transmitted over the facilities of the Telephone Company caused by customer-provided terminal equipment or protective circuitry. The Telephone Company will not be liable for damages arising out of injuries to persons or property from the electrical, mechanical, or other failure of any nature, including fires, explosions, or electrical hazards of customer provided equipment regardless of cause.

16 OKLAHOMA WINDSTREAM, LLC SECTION 3 Original SHEET 4 3. USE OF SERVICE AND FACILITIES (Continued) 3.2 Connection of Certain Facilities of Customers (Continued) A. General Regulations (Continued) Customer-provided terminal equipment or protective circuitry directly connected to exchange facilities must be registered with the F.C.C. or lawfully connected directly to the Telephone Company's facilities as of October 17, Customer-provided terminal equipment or protective circuitry may not be directly connected to party line service. Customer-provided terminal equipment or protective circuitry connected to exchange facilities shall be made only through standard jacks, as specified by the F.C.C., so as to allow for easy and immediate connection or disconnection. Customers desiring to connect terminal equipment or protective circuitry to the Telephone Company's exchange facilities, before such connection is made, are required to notify the Telephone Company business office of the following information: The F.C.C. Registration Number, or description of equipment if it is equipment lawfully connected as of October 17, 1977, and The Ringer Equivalence Number of the registered terminal equipment or registered protective circuitry, and The line number or directory number to which the terminal equipment or protective circuitry will be connected, and Other such information that may be required to assure the compatibility of the equipment to be connected. A customer who fails to notify the Telephone Company of such connection will be subject to disconnection of service. In the event customer-provided terminal equipment causes harm, the Telephone Company will, when practicable, notify the customer that discontinuance of service may be required; however, where prior notice is not practicable, the Telephone Company will, (1) promptly notify the customer of such temporary discontinuance, and (2) afford the customer the opportunity to correct the situation which gave rise to the temporary discontinuance.

17 OKLAHOMA WINDSTREAM, LLC SECTION 3 Original SHEET 5 3. USE OF SERVICE AND FACILITIES (Continued) 3.2 Connection of Certain Facilities of Customers (Continued) B. Connection of Telephone Company Provided Equipment Customers are not permitted to enter or make connections inside the Telephone Company protector. The network interface device when installed provides a compartment for customer connections. C. Inside Wire 3.3 Use of Subscriber Service All inside wire shall be detariffed and deregulated effective January 1, 1987, by authority of the Federal Communications Commission in CC Docket No Customer premise wiring includes all of the wiring and jacks inside the customer's premise as well as the wiring extending from the telephone company provided protective device or network interface, if present. Customers will have the full right to use, change, rearrange, or add to the customer premise wiring beginning January 1, Subscriber Telephone service is furnished only for use by the subscriber, his family, employees or business associates, or persons residing in the subscriber's household, except as the use of the service may be extended to joint users or to persons temporarily subleasing a subscriber's residential premises. At such locations, however, service may be installed, provided the instrument is so located that it is not accessible for public use. No subscriber may use any service listed in any part of this Tariff, including but not limited to such call management features as the various call forwarding features, for the purpose of allowing the subscriber or any other telephone user to avoid usage, message or toll charges, whether flat rated or usage based, that would otherwise be applicable.

18 OKLAHOMA WINDSTREAM, LLC SECTION 3 Original SHEET 6 3. USE OF SERVICE AND FACILITIES (Continued) 3.4 Use of Party Line Service Applications for party line service are accepted by the Telephone Company with the understanding that each subscriber will so use the service as not to interfere with an equitable proportionate use of the service by the other subscribers on the same line. When the duration or number of local messages sent or received by a party line subscriber is so great as to prevent an equitable proportionate use of the line by other subscribers on the line, the Telephone Company shall have the right to require the subscriber to contract for a higher grade of service, or to discontinue the service of the subscriber in question. The Telephone Company reserves the right to limit the continuous use of a party line for a local message to five minutes. 3.5 Tampering with Equipment The Telephone Company may refuse to furnish or may deny telephone service to any person, firm or corporation on whose premises is located any telephone equipment owned by the Telephone Company which shows any evidence of tampering, manipulation, or operation or use of any device whatsoever, for the purpose of obtaining telephone service without payment of the charges applicable to the service rendered. 3.6 Use of Profane Language or Impersonation of Another The Telephone Company may refuse to furnish or may deny telephone service to any person, firm or corporation who, over the facilities furnished by the Telephone Company, uses or permits to be used foul, abusive, obscene, or profane language; or impersonates or permits others to impersonate any other individual with fraudulent or malicious intent. 3.7 Governmental Objections to Service The Telephone Company may refuse to furnish or may discontinue telephone service to any person, firm or corporation upon objection to the furnishing of such service made by or on behalf of any governmental authority on the grounds that such service is or is to be used for an illegal purpose.

19 OKLAHOMA WINDSTREAM, LLC SECTION 4 Original SHEET 1 4. ESTABLISHMENT AND FURNISHING OF SERVICE 4.1 Application for Service Applications for service must be made on the Telephone Company's standard form of application. These applications become contracts when accepted in writing by the Telephone Company, or upon the establishment of service. The terms and conditions specified in such contracts are subject to these General Rules and Regulations and the Local Exchange Service Tariffs for the particular exchange from which service is to be furnished. Any change in rates, rules or regulations shall act as a modification of the contract to that extent, without further notice. Requests from subscribers for additional service, equipment, etc., may be made verbally, if the original contract provides for such additional service and equipment as may be ordered. A move from one location to another (Outside Move) within the same Exchange Area is not considered to terminate the contract and orders for such moves may be made verbally. Priority in filling held applications will be given to furnishing service essential to public health and service, after which, priority will be given to furnishing residential service to premises not otherwise served. 4.2 Telephone Numbers A telephone number remains the property of the telephone company. The company may change the number assigned to a customer upon reasonable notice, but only in order to give better service, and not as an accommodation to another customer. Changes in telephone numbering plans may be made upon reasonable notice, in order to meet the needs of expansion or better service. Whenever a customer's number is changed on the initiative of the telephone company after the directory has been issued, the telephone company may intercept all calls, if central office equipment permits, to the former number and give the calling party the new number until the next directory is published, unless reassignment of the number is necessary, or the customer agrees otherwise. Such numbers have last priority for reassignment. Whenever the customer's number is changed by reason of change of location or service to the customer, or at his request, intercept service will be provided for a reasonable time (of at least 30 days), if central office equipment permits. The telephone company shall select the number assigned to each customer.

20 OKLAHOMA WINDSTREAM, LLC SECTION 4 Original SHEET 2 4. ESTABLISHMENT AND FURNISHING OF SERVICE (Continued) 4.2 Telephone Numbers (Continued) Special Billing telephone numbers are provided upon request to telephone customers, provided such numbers are available. A monthly charge of $2.99 shall apply for each Special Billing Telephone Number. If available, telephone numbers may be reserved for future use as requested by the customer. The telephone company reserves the right to change or use the reserved telephone number or central office designation, or both, whenever it deems it advisable in the conduct of its business to do so. Should it become necessary to change telephone numbers or central office designation, the customer will be given 30 days notice of this cancellation. A monthly charge of $4.99 applies for each reserved number. Depending upon the capabilities of the central office switching equipment, primary telephone numbers may be arranged to "rotary hunt" to a designated idle number in service for the same customer. It may be required that the designated "rotary hunting" number be in a consecutive sequence with the primary number. 4.3 Payment for Service The subscriber is required to pay all charges for exchange services and facilities, and for toll messages in accordance with provisions contained elsewhere in these General Rules and Regulations. The subscriber is held responsible for all charges for telephone service rendered at his telephone, both exchange and toll, including charges for toll messages on which the charges have been reserved. A. Bills Regular monthly bills are due and payable upon presentation. Content of Bills: Bills shall designate the period covered by the billing, and shall itemize charges. Local Service charges may be billed as a total of all items for which a flat monthly charge is made. Message toll charges shall be separately stated and, where applicable, itemized. Credit for service outages shall also be reflected. Separately stated on the bill shall be all franchise, excise, sales, business and occupation taxes; and license, inspection, operation and permit fees imposed by governmental authority. At the option of the company, individual items of such fees and taxes may be combined into convenient categories, or the aggregate thereof may be stated as a single item.

21 OKLAHOMA WINDSTREAM, LLC SECTION 4 Original SHEET 3 4. ESTABLISHMENT AND FURNISHING OF SERVICE (Continued) 4.3 Payment for Service (Continued) A. Bills (Continued) Upon request, the company shall furnish the customer a breakdown of charges, and the method of calculating fees and taxes. B. Rendering of Bills Bills for Flat Rate Exchange Service may be billed as a total of all items and may be rendered in advance with the billing and "due" dates so stated. Bills for Toll Service will be rendered monthly in arrears with new toll listed separately. C. Due Date and Penalty Bills shall be payable immediately upon receipt and past due fifteen days after the date of the bill or 12 days from date of mailing, whichever is longer, or after any preferred payment date previously established by agreement between a customer and the telephone company. If the bill is not paid when past due, the telephone company may apply a late payment charge not to exceed one and one half percent (1.5%) on the unpaid balance. The company may commence disconnect procedure when the bill is past due, or at any other time when long distance charges exceed customer's normal usage by 100% providing such charges are no less than $50 for residence service and no less than $100 for business service. A "restoral of service" charge of $24.99 is applicable to each reconnection of service on paid delinquent accounts. D. Subscriber about to Vacate Premise The Company will hold a subscriber about to vacate a premise responsible for all service rendered up to and including the date specified by the subscriber for the discontinuance of service.

22 OKLAHOMA WINDSTREAM, LLC SECTION 4 Original SHEET 4 4. ESTABLISHMENT AND FURNISHING OF SERVICE (Continued) 4.4 Maintenance and Repairs A. Maintenance of Company Owned Facilities All ordinary expense of maintenance and repairs to Company owned facilities, unless otherwise specified in the Telephone Company's tariff, is borne by the Telephone Company. The subscriber agrees to take good care of the facilities and all accessories connected therewith. In case of loss of, damage to, or destruction of any of the Company's facilities or accessories, not due to ordinary wear and tear, the subscriber is held responsible for the cost of restoring the facilities to its original condition, except where such damage is not occasioned by the negligence of the subscriber. B. Maintenance of Customer Owned Equipment 4.5 Unusual Installation Costs When the Company makes a repair visit, and a Standard Network Interface is not present, and determines that the trouble is caused by facilities for which the customer is responsible, the Company will inform the customer that the trouble is in facilities for which the customer is responsible. The Company, however, will not provide repairs to facilities for which the customer is responsible under this tariff. This service is provided as a part of basic local exchange service. No additional charges apply. When a Standard Network Interface is present the customer, if able, is required to make a good faith effort to test through the Standard Network Interface. If the customer is able, but refuses to make a good faith effort to test through the Standard Network Interface and the Company makes a repair visit and determines that the trouble is caused by facilities for which the customer is responsible, a service charge of $50.00 for the first hour and $25.00 for each additional hour, during the hours of 8:00 A.M. and 5:00 P.M., Monday through Saturday, except holidays, will apply from the time a serviceman is dispatched to the time he leaves the customer's premises. A service charge of 1½ times these rates will apply on repair visits at all other times. Where special conditions or special requirements of the subscriber involve unusual installation costs, the subscriber may be required to pay reasonable proportion of such costs. 4.6 Furnishing Party Line Service Two and four-party service within the local Base Rate Area, when offered, is furnished at any location where there is a vacancy on an existing line or when there is no vacancy, a new line will be opened up when there is, in the opinion of the Telephone Company, an opportunity to connect additional subscribers in nearby locations to that line within a reasonable time.

23 OKLAHOMA WINDSTREAM, LLC SECTION 4 Original SHEET 5 4. ESTABLISHMENT AND FURNISHING OF SERVICE (Continued) 4.6 Furnishing Party Line Service (Continued) Four-party service beyond the local Base Rate Area, when offered, will be furnished only when in the opinion of the Telephone Company, there is sufficient demand for such service to assure a reasonable fill of the lines and where such demand is concentrated within a reasonable area. Rural multiparty service is furnished only beyond the Local Base Rate Area and within the Exchange Area. 4.7 Individual Case Basis Arrangements Individual Case Basis arrangements in which the rates and charges for offerings under the provisions of this tariff are developed based on the circumstances of each customer. These customer-specific contacts for tariffed services may include, but are not limited to central office based services, high-speed private line services, customized services that are unique because of size or configuration, provided that such customized services shall not include basic local telecommunications services; and any other service for which the Commission has authorized the Company to enter into customer-specific contracts. ICB rates and terms will be offered pursuant to OAC 165: ORDERING UNDER THE AMERICAN RECOVERY AND REINVESTMENT ACT (ARRA) Under certain circumstances, funds provided under the American Recovery and Reinvestment Act of 2009 ("ARRA") may be subject to certain restrictions, requirements and reporting obligations. The Company may be subject to some of these restrictions, requirements and reporting obligations when services and service components are purchased with ARRA funds. In order to comply with the restrictions, requirements and reporting obligations associated with the use of ARRA funds (if any), the Company must be apprised of them before provisioning the services or service components. Accordingly, the services and service components provided under this tariff shall not be used to support the performance of any portion of a project or program which has been funded in whole or in part with grants, loans or payments made pursuant to the ARRA, without the prior written agreement of the Company and Customer regarding any specifically applicable terms, conditions and requirements. Customer shall provide the Company with prior written notice before placing any order that may be funded in whole or in part with ARRA funds. If Customer fails to provide such prior written notice of ARRA funding; or if the parties cannot agree on the terms and conditions (if any) applicable to an ARRA funded order; or if any terms, conditions or requirements (other than those to which the Company specifically agrees in such separate writing) are found to be applicable, then the Company may, in its sole discretion, reject such order or immediately terminate the provision of any affected service or service component without further liability or obligation.

24 OKLAHOMA WINDSTREAM, LLC SECTION 5 Original SHEET 1 5. TELEPHONE DIRECTORIES 5.1 Distribution Each customer may be entitled to the use of one directory without charge for each main station and extension telephone being furnished him. Other directories will be furnished at the discretion of the Company at $1.00 each. 5.2 Ownership and Use Directories regularly furnished to subscribers are the property of the Telephone Company, are loaned to subscribers only as an aid to the use of the telephone service, and are to be returned to the Telephone Company upon request. Subscribers must not deface or mutilate directories. The Telephone Company shall have the right to make a charge for directories issued in replacement of directories destroyed, defaced, or mutilated while in possession of the subscriber. To insure usefulness of the directory, no binder, holder, or auxiliary cover, except such as may be provided by or with consent of the Telephone Company, shall be used on or in connection with any directory furnished by the Telephone Company. 5.3 Issuance of Directory A telephone directory for each exchange or group of exchanges shall be issued at intervals consistent with satisfactory service, which in the absence of unusual circumstances, will be at least once each year. A directory for a zone or calling area may be issued. A copy of each directory published will be furnished to the Commission. 5.4 Contents of Directory The directory shall have the name of the exchange or area covered, and date of issue, on its front cover. The directory shall contain information prominently displayed as to emergency numbers, directory assistance, repair service, telephone business offices, and instructions for placing long distance and local calls. A notice prominently displayed on the table of contents page or in the absence of a table of contents on the inside of the front cover if the statement is published in the directory, shall state: "This directory contains important information about your rights as a telephone customer on page (Here the company will insert the page number on which the notice shall appear)".

25 OKLAHOMA WINDSTREAM, LLC SECTION 5 Original SHEET 2 5. TELEPHONE DIRECTORIES (Continued) 5.4 Contents of Directory (Continued) The statement shall at least describe or include: (1) Billing procedures. (2) Customer payment requirements and procedures. (3) Deposit and guarantee requirements. (4) Conditions of termination, discontinuance, and reconnection of service. (5) Procedures for handling inquiries. (6) A procedure whereby a customer may avoid discontinuance of service during a period of absence. (7) The telephone number and address of all offices of the Oklahoma Corporation Commission, Complaints, Investigation and Mediation Division and the statement that the company is regulated by the Oklahoma Corporation Commission. (8) Notification that the customer may request an adjustment if service is interrupted for periods in excess of 24 hours.

26 OKLAHOMA WINDSTREAM, LLC SECTION 6 Original SHEET 1 6. ESTABLISHMENT AND MAINTENANCE OF CREDIT 6.1 Establishment of Credit The Telephone Company is not obligated to furnish service to any individual or firm that owes for service previously rendered at the same or a different address, until arrangements have been made to liquidate such previous indebtedness to the Company. Where service to a residence household has been disconnected for non-payment, the Company shall not be required to furnish service upon the application of a member of the same household, family or resident at the same address until the prior bill has been paid and proper security deposit made. Nor is the Telephone Company obligated to continue to furnish service to any individual or firm whose credit is or becomes, in the opinion of the Telephone Company, doubtful. In order to insure the payment of all charges due for its service, the Telephone Company may require any subscriber to establish and maintain his credit in one of the following ways: A. By furnishing references acceptable to the Telephone Company. B. By means of a cash deposit. C. Letter of Credit/Guarantee. D. Security Agreement/Bond. 6.2 Customer Deposits A. The Company may require a deposit from a customer for service at the time of application for service. The deposit made by the customer with the Company at the time of application for service shall not constitute an advance payment to cover service bills, but for all purposes it is to be considered as security for the payment of monthly bills or other proper charges. The deposit shall not be more than one month's local exchange charges and/or two months' estimated toll charges. B. The Company shall not require a deposit of a residential customer who has received the same or similar type of classification of service for twelve (12) consecutive months and service was not terminated for nonpayment, nor was payment late more than twice, nor was a check for payment dishonored. The customer's twelve (12) month service period must have been within eighteen (18) months prior to the application for new service. C. A present customer may be required to post a deposit as a condition of continued service if: (1) undisputed charges have become delinquent (delinquent meaning a payment not received on or before the due date as posted on the bill) in two (2) out of the last twelve (12) billing periods; or, (2) the customer has had service disconnected during the past twelve (12) months pursuant to Commission Rule 165: ; or,

27 OKLAHOMA WINDSTREAM, LLC SECTION 6 Original SHEET 2 6. ESTABLISHMENT AND MAINTENANCE OF CREDIT 6.2 Customer Deposits C. A present customer may be required to post a deposit as a condition of continued service if: (Continued) (3) has presented a check subsequently dishonored. D. The company shall pay interest on all deposits at the rate calculated by the Director of the Public Utility Division as stated in the most recent notification to the Company by the Director of the Public Utility Division, all in accordance with the provisions of Commission Rule 165: (e). E. If refund of deposit is made within thirty (30) days of receipt of deposit, no interest payment is required. If the Company retains the deposit more than thirty (30) days, payment of interest shall be made retroactive to the date of deposit. F. Accrued interest shall be paid on all active deposits through December 31st of each year. The interest payment will then be paid by check to the customer during the following month of January or by credit against current billing. No interest shall accrue on a deposit after final discontinuance of service. G. Each customer posting a cash deposit shall receive a nonassignable receipt in writing at the time of making the deposit or within ten (10) days thereafter. When a customer makes application for the return of deposit plus any unpaid interest, or any balance to which he/she is entitled, and is unable to produce the original receipt, the Company will return the deposit or balance when the customer furnishes reasonable personal identification. H. The Company will review all deposits at least annually. The Company shall automatically refund the deposit for residential service, with accrued interest, after twelve (12) months satisfactory payment of undisputed charges and where payment was not late more than twice; provided, however, that service has not been disconnected within the twelve (12) month period. Payment of a charge shall be deemed satisfactory if received on or prior to the date the bill is due. Payment of a charge shall be deemed not satisfactory if made by a check subsequently dishonored. Refunds will be paid by check. I. The amount of the deposit with accrued interest, shall be applied to any unpaid charges at the time of a discontinuance of service. The balance, if any, shall be returned to the customer within thirty (30) days by mailing it to the customer's last known address. J. The utility may withhold refund or return of the deposit pending the resolution of a dispute with respect to charges secured by such deposit.

28 OKLAHOMA WINDSTREAM, LLC SECTION 6 Original SHEET 3 6. ESTABLISHMENT AND MAINTENANCE OF CREDIT 6.3 Deposit not to Affect Regular Collection Practices The fact that a deposit has been made shall in no way relieve the applicant or subscriber from complying with the Telephone Company's regulations as to advance payments and the prompt payment of bills on presentation; nor constitute a waiver or modification of the regular practices of the Telephone Company providing for the discontinuance of service for nonpayment of any sums due the Telephone Company for services rendered. The Company may discontinue service to any subscriber failing to pay current bills without regard to the fact that such subscriber has made a deposit with the Company to secure payment of such bills or has furnished the Company with a guarantee in writing of such bills. 6.4 Discontinuance of Service for Failure to Establish Credit Disconnect for Nonpayment or Failure to Make Security Deposit: Service to a customer may be disconnected for nonpayment of a bill for telephone service or failure to make security deposit after a reasonable time, but in any case not less than five (5) days written notice to the customer, mailed or delivered to his address as listed with the Company, or to the premises at which the service was rendered. Notice will be deemed given to the customer two days after mailing. 6.5 Restoral of Service Charge Where service has been disconnected for failure to establish credit as authorized above, the regular restoral of service charge will be made and collected by the Company. 6.6 Unpaid Accounts The Telephone Company shall not be required to provide service to an applicant who has not paid for prior telephone service rendered by a telephone company in the same or different location and furnished to the same person or legal entity. However, residence service cannot be denied for failure to pay a bill for a business service and business service cannot be denied for failure to pay a bill for residence service. A telephone company shall not be required to furnish service when applied for in the name of another person or legal entity, or a fictitious name or other member of the same household, for the purpose of avoiding payment of an unpaid obligation for telephone service previously furnished. 6.7 Reconnection Charge When service to any customer has been disconnected pursuant to these rules, upon reconnection, the Company shall be authorized to make a reconnection charge prescribed in its approved tariffs.

29 OKLAHOMA WINDSTREAM, LLC SECTION 7 Original Sheet 1 7. BUSINESS AND RESIDENCE SERVICE The applicability of business and residence rates is governed by the actual or obvious use made of the service. The use to be made of the service will be ascertained from the applicant at the time of application for service. 7.1 Business Service The determination as to whether customer service should be classified as business or residence is based mainly on the character of use to be made of the service. Although, in general, business rates apply at business locations and residence rates apply at residence locations, residence service will not be furnished at business locations except as provided in 7.2.E. following. In general, business rates apply whenever the use of the service is primarily or substantially of a business, professional, institutional or otherwise occupational nature, where the service is located on a premises whose main use is nonresidential. Examples of locations at which business rates apply are: A. In offices, stores, factories, mines, and all other places of a strictly business nature. B. At houses or apartments where rooms are rented or boarders are taken or both, and in halls and offices of hotels and apartment houses. However, when it is clearly evident that the service located in the customer's house or in an owner's, manager's or occupant's private rooms or apartment is to be used primarily for the domestic purposes of the customer, then residence rates apply. C. At quarters occupied by clubs and fraternal societies, public, private, or parochial schools, hospitals, libraries and other institutions, and in churches. However, at locations, such as fraternity houses where members of the organization lodge, or lodge and board within the building, residence rates apply. D. At tool houses or construction offices of contractors engaged in the reconditioning or remodeling of any structure whether the structure is to be used for business or residence purposes upon completion of the work. E. At residence locations in the same building as the customer's business establishment or at residence locations adjacent to the subscriber's place of business when it is not evident that the telephone located in the residence is to be employed primarily for residence use. F. At all other locations where the subscriber's primary use of the service is for business purposes. G. Customers under the Sharing and Resale Tariff, even though a residence directory listing may apply.

30 OKLAHOMA WINDSTREAM, LLC SECTION 7 Original Sheet 2 7. BUSINESS AND RESIDENCE SERVICE (Continued) 7.2 Residence Service In general, residence rates apply when the use of the service is of a domestic nature or is located on a premises whose main use is residential and provided that service is not used substantially for business purposes. Examples of locations of which residence rates apply are: A. At private residences. B. At private apartments in hotels, boarding houses, college dormitories, and hospitals when separate main station service is provided in such apartments and where the use of the service is confined to the domestic use of the customer. C. At the place of residence of a clergyman, physician, nurse, dentist, veterinary surgeon or other medical practitioner or Christian Science practitioner. Abbreviated titles such as "Dr.", "Rev.", "Judge", "Professor", are not considered business designations. D. In a private stable or garage when it is strictly a part of the customer's domestic establishment. Also, residence extensions are permitted in barns if the use of the service for any business purpose is only incidental. Separate exchange service or extension station service furnished at commercial farm locations for business use are classified as and charged for as business service. E. Residential secretarial lines may be terminated in telephone answering facilities at telephone answering bureaus. 7.3 Changes from business service to residence are made only in the event of a change in the customer s arrangements which would entitle him to a residence classification of his service, as specified in 7.2 above. A change of service classification from business to residence requires a number change. Changes from residence to business service may be made without change in telephone number, if the customer so desires. Service charges, which apply for such changes, are quoted in Section 27 of this tariff. When it is determined that a customer with residence service is using that service in such manner that It should be classified and charged for as business service under the provisions of 7.1 above, the Company may disconnect the customer's service in the event he refuses to permit his service to be classified as business service and to pay the business rate.

31 OKLAHOMA WINDSTREAM, LLC SECTION 8 Original SHEET 1 8. INITIAL CONTRACT PERIODS (MINIMUM SERVICE PERIOD) Except as hereinafter provided, the initial (or minimum) contract period for all services and facilities is one month at the same location. The rate for one full month of service including connection and applicable toll charges shall apply on service for less than the minimum service period. The length of contract period for extra directory listings, and for joint user service, where the listing actually appears in the directory, is the directory period except as provided in Section 9 of this tariff. The directory period is from the day on which the directory is first distributed to the subscribers to the day the succeeding directory is first distributed to subscribers. The Telephone Company may require a contract period longer than one month at the same location for unusual construction necessary to meet special demands, and involving extra costs.

32 OKLAHOMA WINDSTREAM, LLC SECTION 9 Original SHEET 1 9. TERMINATION OF SERVICE Service may be terminated prior to the expiration of the initial contract period upon notice being given to the Telephone Company, and upon payment of the termination charges given below, in addition to all charges due for service which has been furnished. In the case of service for which the initial contract period is less than one month, charges for one full month shall apply. In the case of directory listings and joint-user service where the listing has appeared in the directory, the charges due are to the end of the directory period, except that in the following cases charges will be continued only to the date of termination of the extra listing or joint-user service, subject, however, to a minimum charge for one month: a. The contract for the main service is terminated. b. The listed party or joint user becomes a subscriber to some class of exchange service. c. The listed party or joint user moves to a new location. d. The listed party or joint user dies. Contracts for periods of longer than one month covering services whose installation required line extensions may be terminated upon payment of all charges that would accrue to the end of the contract period, or the contract will be transferred to a new applicant who is to occupy the same premises and will subscribe to the service effective on the day following termination by the original subscriber. Service may be terminated after the expiration of the initial contract period, upon the Telephone Company being notified, and upon payment of all charges due to the date of termination of the service.

33 OKLAHOMA WINDSTREAM, LLC SECTION 10 Original SHEET SPECIAL SERVICES AND FACILITIES Special services and facilities, not ordinarily used in the furnishing of exchange telephone service and not otherwise mentioned in, provided for or contemplated by the tariff schedules of the Telephone Company, may be furnished or leased pursuant to special contract for such special service or facility for such period as may be agreed upon, not to exceed five years provided such special service or facility or the use made thereof is not unlawful and does not interfere with the telephone service furnished by the Telephone Company. Charges for any services or facilities not provided for in this tariff will be provided for on an individual case basis based on cost. In the event any such special service or facility or the use made thereof interferes with the furnishing of the telephone service by the Telephone Company, the Telephone Company may terminate such contract and cease to furnish such special service or facility after thirty days written notice to the subscriber; and provided further that the Commission may terminate such contract whenever, in its opinion, public interest requires such termination.

34 OKLAHOMA WINDSTREAM, LLC SECTION 11 Original SHEET CONSTRUCTION CHARGES 11.1 General Regulations The charges, deposits and regulations specified below apply in connection with all classes of service or facilities furnished by the Telephone Company and are in addition to the service charges applying in connection with particular classes of service or facilities and in addition to service charges which are covered separately in the other sections of this tariff or in the Local Exchange Tariff for each exchange. Construction charges may be payable, at the option of the Telephone Company, at the time the application is made. Plant extensions made by the Telephone Company in accordance with these rules, however financed, shall be and remain the property of the Telephone Company, or may be owned by some other company with whom the Telephone Company has a joint-user agreement Rules for Extensions of Permanent Distributing Plant for Company Exchange Access Arrangements A. Within the Base Rate Area Within the base rate area the Company will extend its distributing plant to furnish basic exchange service to any applicant without requiring a construction charge. B. Outside the Base Rate Area Outside the base rate area but within the exchange area the Company will extend its distributing plant to applicants in areas where facilities are unavailable under the following conditions: 1) New extensions or reinforcing of existing line facilities required for furnishing exchange access arrangement associated with the service offered will be constructed by the telephone company under the following conditions, when application is by an individual customer for service of a permanent nature.

35 OKLAHOMA WINDSTREAM, LLC SECTION 11 First Revised SHEET 2 Cancels Original SHEET CONSTRUCTION CHARGES (Continued) 11.2 Rules for Extensions of Permanent Distributing Plant for Company Exchange Access Arrangements (Continued) B. Outside the Base Rate Area (Continued) 1) (Continued) a) An allowance of 1/4 mile, route measurement, per applicant will be made for such extensions without the application of a construction charge. b) Where construction is required in excess of the allowance stated in paragraph (a) above, applicants for service are required to pay a construction charge for all reasonable cost in excess of free allowance. Additional charges may be applicable where natural or other barriers are encountered which require undue conditions routing or abnormal costs incurred by the company. c) Nothing in these rules shall prohibit any REA borrower from making extensions in compliance with REA rules or terms and conditions contained in any loan documents. ISSUED: May 29, 2009 EFFECTIVE: June 29, 2009 PUD

36 OKLAHOMA WINDSTREAM, LLC SECTION 11 Original SHEET CONSTRUCTION CHARGES (Continued) 11.2 Rules for Extensions of Permanent Distributing Plant for Company Exchange Access Arrangements (Continued) C. Extensions for New Real Estate and Housing Additions 1) In lieu of extensions of telephone service pursuant to Rules 12(C) (1) of the Oklahoma Corporation Commission's Telephone Rules, the Telephone Company may require a Developer desiring an extension to a prospective real estate subdivision to post a Surety Bond or make a cash deposit or bank letter of credit (at the option of Developer) equal to the estimated total costs of the extension, before the construction of the extension is commenced. Total cost of construction shall not include drops to individual users off the telephone distribution facilities. In the event Developer chooses to post a Surety Bond or bank letter of credit there shall be added to the principal amount of the Surety Bond, or bank letter of credit, an amount equal to the most recent average embedded debt cost of the Telephone Company on file with the Oklahoma Corporation Commission. At least annually for a period of five (5) years, the Telephone Company shall give the Developer a credit equal to the percentage which the number of installations made in said twelve (12) months period bears to seventy-five (75%) of the total number of installations contemplated by the Developer and Telephone Company for the completed subdivision. The credit referred to herein in the case of a deposit shall be returned to the Developer annually; with respect to a Surety Bond posted by the Developer, the credit shall be in the form of an annual reduction of the face amount of the Surety Bond posted. Upon Developer receiving the applicable credit for each installation as set forth herein, the Telephone Company shall release or cause to be released the obligation of the Developer and the Surety, if a Surety Bond was posted; provided, however, if within five (5) years from the date of the Surety Bond or cash deposit, the proposed development area has not been developed in a sufficient amount for Developer to receive credit for the total cost of extension to the development as agreed upon, then Developer shall be obligated to pay to the Telephone Company the total construction costs reduced by all credits previously allowed. In the event that said amount is not paid within sixty (60) days of the date due, and a Surety Bond has been posted, the Telephone Company may declare a default and shall have the right to call upon the Surety for payment of the remaining unpaid amount due. In the event of dispute over the circumstances requiring the posting of a Surety Bond or cash deposit, the reasonableness of the face amount of such Bond or cash deposit, the Telephone Company or the Developer may apply to the Commission for an appropriate Order.

37 OKLAHOMA WINDSTREAM, LLC SECTION 11 Original SHEET CONSTRUCTION CHARGES (Continued) 11.2 Rules for Extensions of Permanent Distributing Plant for Company Exchange Access Arrangements (Continued) D. Rules for Placement of Underground Facilities 1) The Company plans, when feasible, to replace existing aerial facilities with underground facilities in the course of normal operation. If a customer requests the removal and/or replacement of existing aerial facilities with underground facilities before removal and/or replacement is planned by the Company, such removal and/or replacement (including any additional plant segment necessarily involved) will be done at the expense of the customer as provided by the Company's tariff. 2) When requested by the developer or promoter of subdivisions or mobile home parks, all distribution and service lines, except necessary above ground appurtenances, installed within the real estate addition shall, when feasible, be installed underground; shall conform to the Company's construction standards; and shall be owned and maintained by the Company. In regard to easements, the developer and/or promoter shall: 3) Facilities a) furnish to the Company a plat showing the location and nature of the tract to be developed before grading or other work begins. b) at no cost to the Company, provide and record all easements and rights-of-way required by the Company for the installation, maintenance, and repair of its facilities located within the tract to be developed. c) notify all purchasers of lots and/or dwelling units of the provisions of the easements and rights-of-way granted to the Company by incorporating the same in the Bill of Assurance, Plat and other documents, all of which shall be filed for record prior to the sale of any lot and/or dwelling unit. Installation of the underground distribution systems and necessary above ground appurtenances shall take place after developer has completed all rough grading and final grade is established where the Company's facilities are to be installed. Developer shall at his own cost clean the ground of trees, stumps and obstructions where the Company's facilities are to be installed and the Company shall thereafter, with the developer's cooperation.

38 OKLAHOMA WINDSTREAM, LLC SECTION 11 Original SHEET CONSTRUCTION CHARGES (Continued) 11.2 Rules for Extensions of Permanent Distributing Plant for Company Exchange Access Arrangements (Continued) D. Rules for Placement of Underground Facilities (Continued) 3) Facilities (Continued) a) (Continued) complete the installation of its facilities including the trenching and backfilling. b) Individual underground service lines connecting each customer's premises to the distribution line shall be installed as and when telephone service is ordered by the customer. Trenching and backfilling or plowing shall be performed by the Company. c) In those instances where in the Company's judgment installation of underground distribution lines and service lines in a subdivision or mobile home park will exceed the estimated cost of aerial construction of such facilities, the Company may at its option charge the developer the difference. In such situation the developer may, at his own cost, provide the trench for the Company's distribution lines in accordance with the Company's specifications and backfill and grade the trench following installation of the Company's facilities. d) Telephone lines may be installed in the same trench with other utility facilities unless, in the judgment of the Company, to do so would be dangerous, uneconomic or impractical. e) The connection from the end of the existing telephone distribution system to the underground system to be in- stalled within the subdivision or mobile home park shall be made in accordance with the Company's tariffs. f) Where the Company has existing adequate aerial facilities located within the subdivision at the time the developer requests an underground distribution system, the Company shall remove and/or relocate such facilities underground and developer shall pay the Company any excess for the cost of the underground facilities over the cost of the aerial facilities, plus associated cost of any facilities removed. Whether such aerial facilities are located outside the subdivision or placed underground within the subdivision shall be at the sole discretion of the Company.

39 OKLAHOMA WINDSTREAM, LLC SECTION 11 Original SHEET CONSTRUCTION CHARGES (Continued) 11.2 Rules for Extensions of Permanent Distributing Plant for Company Exchange Access Arrangements (Continued) D. Rules for Placement of Underground Facilities (Continued) 3) Facilities (Continued) g) When the developer desires to have facilities for telephone service made available for prospective residences and when in the judgment of the Telephone Company such installation would be premature, a deposit may be required from the developer in accordance with paragraph 11.2.C. above. h) If after the acceptance of request for service, the design of the subdivision or mobile home park is changed in a manner which increases the Company's estimated installation costs, or the estimated costs of installation are increased for any other reason not the fault of the Company, the Company may defer or discontinue installation of its facilities until such time as such additional cost is paid by the developer to the Company. 4) Service to Other Installations Where feasible, underground distribution and service lines to single individual residences, mobile homes, apartments, shopping centers and other commercial developments from existing facilities will be provided at the request of the customer, if the customer pays to the Company a sum equal to the difference between the estimated cost of aerial facilities as against the estimated cost of underground facilities and provides the Company with such easements as are needed. Where required, conduit as specified by the Company, will be provided by the developer at his expense on his premises for Company facilities to and/or between apartments, shopping centers and other commercial type buildings. 5) Temporary Service Temporary underground service upon proper application shall be provided during the construction of residential or commercial property at the expense of the applicant in accordance with paragraph 11.5 below.

40 OKLAHOMA WINDSTREAM, LLC SECTION 11 Original SHEET CONSTRUCTION CHARGES (Continued) 11.2 Rules for Extensions of Permanent Distributing Plant for Company Exchange Access Arrangements (Continued) D. Rules for Placement of Underground Facilities (Continued) 6) Repair Work 11.3 Special Construction Lawn, yard or other related repair work, necessitated by maintenance to buried facilities, shall be done by the customer and at his expense. When a special type of construction is furnished to a customer, an additional charge is made, equal to the difference between the estimated cost of the special type of construction and the estimated cost of standard construction. The customer is required to bear unusual maintenance costs for the special construction. Where either underground or aerial construction of facilities is required (other than by choice of the Telephone Company), an additional charge shall be made if the estimated cost of the type of construction required (underground or aerial) exceeds the estimated cost of the other type of construction. This charge shall be the difference between the two Temporary Service Where plant construction (either inside or outside the base rate area) is required to provide any service or facility, temporary in character, or where it is necessary to place temporary construction in advance of permanent construction in order to meet the customer's requirements, the Telephone Company may require the applicant to pay the non-recoverable costs of the temporary construction or to contract for service beyond the initial period, or both Service Provided to Movable Premises When telephone service is provided to movable premises by means of aerial plant, a clearance pole shall be provided if needed in the opinion of the Telephone Company. The customer shall place, own and maintain the pole. However, if the customer elects, the Telephone Company will place, own and maintain the pole and bill the customer the cost of placing the pole.

41 OKLAHOMA WINDSTREAM, LLC SECTION 11 Original SHEET CONSTRUCTION CHARGES (Continued) 11.5 Service Provided to Movable Premises (Continued) The clearance pole must comply with specifications determined to be applicable by the Telephone Company. Should the customer elect to have the Company place, own, and maintain the clearance pole, there is a non-recurring charge of $25.00 to cover the cost of the pole. Provisions regarding underground service found in 11.2.D. above shall apply for movable premises parks (mobile home parks) with the exception that no refund of the deposit as set out in paragraph 11.2.C.(2) above shall be applicable Drop Relocation A. For relocation of a drop (aerial or buried), when requested by the customer, the following charges are applicable in addition to appropriate Service Order Charges, Trip Charge, and Equipment Charges: Aerial Drop Relocation Requiring New Material a Feet $ b. Cost Per Foot over 100 Feet $1.75 Aerial Drop Relocation Movement of Existing Wire a Feet $ b. Cost Per Foot over 100 Feet $1.25 Buried Drop Placement Plowed In a Feet $ b. Cost Per Foot over 100 Feet $2.00 Buried Drop Placement Customer Provided Trench a Feet $ b. Cost Per Foot over 100 Feet $1.50 Buried Drop Placement Driveway Bore (each bore) a Feet $ b. Cost Per Foot over 20 Feet $20.00 B. Pole costs are not included and are priced separately. C. If the customer's request for a drop relocation or placement can be satisfied by a premises visit of less than 1 hour, then the customer will be billed for actual time at the rates listed in 11.6.E and materials in lieu of the drop relocation or placement charges listed in 11.6.A.

42 OKLAHOMA WINDSTREAM, LLC SECTION 11 Original SHEET CONSTRUCTION CHARGES (Continued) 11.6 Drop Relocation (Continued) D. Contract Service Charges may be applied in lieu of or in addition to the above-tariffed rates E. Charges applicable, when time is charged per 11.6.C above at the times listed below: Mon Fri Mon Fri Sundays 8 AM 5 PM 5 PM 8 AM and all day Sat. Holidays (1) Initial 15 minutes or $36.25 $42.00 $47.75 fraction thereof Additional 15 minutes or fraction thereof (each) (1) Holidays for the purpose of applying the rates above are: New Years Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Veteran s Day, Thanksgiving Day, the day after Thanksgiving, and Christmas Day.

43 OKLAHOMA WINDSTREAM, LLC SECTION 12 Original Sheet REGULATORY FEE RECOVERY CHARGE A charge will be added to the customer's bill to allow the recovery of fees assessed each public utility pursuant to OAC 165: , to provide the level of funding established by the legislature for the Corporation Commission Public Utility Division for the regulation of Oklahoma public utilities. The regulatory fee recovery charge is authorized per OAC 165: This charge will be equal to the pro rata share (per access line) of costs assessed Windstream. The amount of the charge, billed monthly to the customer, will be determined by dividing Windstream's total assessment fee by the number of Windstream's customer access lines, then divided by the number of months in the recovery period and rounded to the next cent. Any true-up of over or under collection of the prior year's assessed amount will be included in the calculation of the upcoming year's regulatory fee recovery charge.

44 OKLAHOMA WINDSTREAM, LLC SECTION 13 Original SHEET JOINT USER SERVICE 13.1 General Regulations Joint User Service is an arrangement whereby a person or firm - designated a Joint User - is permitted to use the service of a customer. To facilitate this use, a directory listing is provided for each Joint User. Joint User Service is provided only in connection with individual line business service and private branch exchange service. The Joint User must be located in the same office or suite of offices as the customer, or in an office immediately adjacent thereto and connected therewith by passageways other than public passageways. Joint User Service is not furnished in association with the service of a customer who is engaged primarily in performing service of a secretarial nature or who is in the business of renting space to transient or permanent tenants. No separate ring numbers or distinctive designations are assigned for the purpose of signaling Joint Users. Joint User Service must be contracted for by the original customer who is required to assume responsibility for all charges incurred by the Joint User. Extra Listings and other services will be furnished to the Joint User upon request of the original customer. Charges for Joint User Service date from the day the traffic information records are posted - such information at the option of the customer being posted at the time the order is completed or when the listing is published in the directory. The Joint User Service is automatically discontinued upon termination of the main service.

45 OKLAHOMA WINDSTREAM, LLC SECTION 13 Original SHEET JOINT USER SERVICE (Continued) 13.2 Rates Joint User Service, including one listing in the directory, is furnished at the following rates for each joint user, per month: Business Individual Line ½ of charge for one individual business line (excluding Service mileage), computed to the next higher multiple of $.25. Business Private Branch ½ of charge for 1 PBX trunk line (excluding mileage), Exchange Service computed to the next higher multiple of $.25.

46 OKLAHOMA WINDSTREAM, LLC SECTION 14 Original SHEET VACATION RATE Upon request, a subscriber may temporarily suspend his service for a period of no less than one (1) month, nor more than twelve (12) months in duration. No outward or inward service is provided during the period of suspension. Calling card or third number long distance charges may not be charged to a number that is on temporary suspension or vacation rates. More than one period of suspension may be permitted during any calendar year, provided at least one month s full service charges are paid between each period of suspension. Suspension of service may begin on any day of the month, provided reasonable notice is given in advance. Notice to restore service must also be given in advance. Service Charges will not be applied for the suspension or restoration of service. The reduction in rate for the period of suspension is equal to fifty per cent of the total exchange service charges.

47 OKLAHOMA WINDSTREAM, LLC SECTION 15 Original SHEET DETACHED EXTENSION Detached extension stations are provided upon customer request on the customer's premises or at offpremises locations only if facilities are available. Customers may be required to reimburse the Company for a portion of the construction costs according to the rules and regulations as specified in Section 11 of this Tariff. In the case of off-premises extensions primary exchange service generally must be available at the same location as the detached extension.

48 OKLAHOMA WINDSTREAM, LLC SECTION 16 Original Sheet LIFELINE ASSISTANCE 16.1 Lifeline Subscriber Line Charge (SLC) Program General A) This Lifeline Program is a jointly sponsored telephone assistance program designed to make telephone service available at reduced rates to eligible residential customers. B) The following credits will apply for customers deemed eligible for Lifeline assistance: Monthly Credit Federal Subscriber Line Charge Credit (1) Initial Federal Credit to Residential Access Line $1.75 State Credit to Residential Access Line $1.17 Additional Federal Credit to Residential Access Line $0.58 The monthly discounted residential rate for qualified low-income customers may not be reduced below zero. Therefore, the credit amount defined above shall not exceed the total of the subscriber line charge and the customer s normal residential local exchange service rate. C) The Company shall offer toll blocking to all qualifying low income customers at no charge at the time such customers subscribe to Lifeline service. If the customer voluntarily elects to receive toll blocking, the service shall become part of the customer s Lifeline service and all service deposits will be waived. D) The Lifeline Program reduction to basic local exchange access service shall apply only to residential access lines. E) Nothing in this section shall prohibit a customer otherwise eligible to receive the Lifeline Program from obtaining and using telecommunications equipment and services designed to aid such customer in utilizing qualifying telecommunications services. F) Lifeline Program rate reductions do not apply to long distance service, 976 and other information provided services, or any other services (i.e., Custom Calling Features, construction, etc.) which may or may not be tariffed. Customers may obtain such services, where available, at their discretion, although the Lifeline Program reduction does not apply. G) Lifeline Program service will not be available on a retroactive basis, or prior to establishing eligibility as described in Section , Eligibility Requirements. H) The Lifeline Service rate reductions do not apply to service connection charges, except that customers eligible for Lifeline Service will automatically receive a reduction in applicable service connection charges, as set forth in the Link-Up America Program found in Section 27 of this tariff. (1) Authorized FCC rate.

49 OKLAHOMA WINDSTREAM, LLC SECTION 16 Original Sheet LIFELINE ASSISTANCE (Continued) 16.1 Lifeline Subscriber Line Charge (SLC) Program (Continued) General (Continued) I) Lifeline service may not be disconnected for non-payment of toll charges. In addition, the Company will not deny re-establishment of local service to customers who are eligible for Lifeline Assistance and have previously been disconnected for non-payment of toll charges. J) Partial payments that are received from Lifeline customers will first be applied to local service charges and then to any outstanding toll charges Eligibility Requirements A) The discounted service will be provided for one telephone line per household, at the subscriber s principal place of residence. Individuals who meet the following criteria are eligible for Lifeline Assistance. 1) The applicant cannot be a dependent, as defined by the Federal Income Tax Code under the age of 60. 2) The applicant must meet income criteria as determined by the Department of Human Services or the appropriate state agency charged with administering public assistance programs. B) Verification of the first requirement will be accomplished through self-verification. C) Verification of the second requirement (income eligibility) will be accomplished by the Telephone Company. A service order to establish the applicant s telephone service will not be issued until proof of the applicant s income level has been obtained and verified. As proof of income eligibility, an applicant can: 1) show that he/she is currently a recipient of benefits under one of several specified public assistance programs; or 2) demonstrate poverty level income. D) Participation in Public Assistance Programs 1) The specified programs are as follows: -Temporary Assistance to Needy Families (TANF) -Bureau of Indian Affairs general Assistance (1) -Federal Public Housing Assistance -Head Start Programs (only applicants or customers who satisfy the income qualifying eligibility provision) -Food Stamps -Low Income Home Energy Assistance Programs (LIHEAP) -National School Lunch Program (only applicant or customers who satisfy the income standard of the program for free meals) (1) Applicant must have sufficient resources to meet the basic and special needs defined by the Bureau Standard of assistance, 25 C.F.R. Sec

50 OKLAHOMA WINDSTREAM, LLC SECTION 16 Original Sheet LIFELINE ASSISTANCE (Continued) 16.1 Lifeline Subscriber Line Charge (SLC) Program (Continued) Eligibility Requirements (Continued) D) Participation in Public Assistance Programs (Continued) 1) The specified programs are as follows: (Continued) -Oklahoma Sales Tax Relief -Medical Assistance Program (MAP) -Supplemental Security Income (SSI) -Temporary Assistance for Needy Families (TANF) tribally administered block grant programs (1) -Vocational Rehabilitation (including aid to the hearing impaired) 2) Individuals choosing this option are required to obtain and mail to the Telephone Company a photocopy of a valid identification card or the appropriate documents that are issued to them by the agency administering the program. E) Applicants who demonstrate poverty level income either: 1) As determined by the necessary State agency(ies); or 2) As determined by the individual s tax return. Individuals choosing this option are required to obtain and mail to the Telephone Company a photocopy of their most recent U.S. Individual Tax Return (Form 1040, 1040A, or 1040EZ) that was submitted to the Internal Revenue Service. The Telephone Company will look at the number of exemptions reported to determine the size of the family unit and the dollar amount reported on the adjusted gross income line. These figures will then be compared to current federal poverty income level guideline tables, as published in the Federal Register, to determine if the applicant meets the income criteria Recertification A) The Lifeline credits will be automatically discontinued unless the customer annually certifies they continue to meet the eligibility requirements for Lifeline credits. All such annual re-self certifications must be submitted to the Company within the time-frames determined by the Company. (1) 42 U.S.C. Sec. 612 and 45 C.F.R. Sec. 286.

51 OKLAHOMA WINDSTREAM, LLC SECTION 16 Original Sheet LIFELINE ASSISTANCE (Continued) 16.1 Lifeline Subscriber Line Charge (SLC) Program (Continued) Lifeline Service On Tribal Lands A) The applicant or customer seeking to obtain Lifeline Service on Tribal Lands (see definition in B.1. below) must demonstrate their current participation in at least one of the following assistance programs. The Applicant or customer shall complete and sign, under penalty of perjury, an authorization and self certification form provided by the Company. The Applicant or customer must check all of the following that apply. 1) Temporary Assistance to Needy Families (TANF) 2) Bureau of Indian Affairs general assistance (1) 3) Federal Public Housing Assistance 4) Food Stamps 5) Head Start Programs (only applicant or customer who satisfy the income qualifying eligibility provision) 6) Low Income Home Energy Assistance Program (LIHEAP) 7) Medical Assistance 8) National School Lunch Program (only applicant of customer who satisfy the income standard of the program for free meals) 9) Oklahoma Sales Tax Relief 10) Supplemental Security Income (SSI) 11) Temporary Assistance for Needy Families (TANF) tribally-administered block grant programs (2) 12) Vocational Rehabilitation (including aid to the hearing impaired) B) The applicant or customer must also certify: 1) Residence on Tribal Lands as described in Title 25, code of Federal Regulations, Section 20.1, paragraph (v). 2) Agreement to notify Company if applicant or customer no longer participates in the program or programs described in paragraph A, above, for which the Applicant or Customer certified their participation in. 3) The applicant must not be dependent for Federal Income tax purposed, unless the applicant is over the age of 60. (1) Applicant must have sufficient resources to meet the basic and special needs defined by the Bureau Standard of assistance, 25 C.F.R. Sec (2) 42 U.S.C. Sec. 612 and 45 C.F.R. Sec. 286.

52 OKLAHOMA WINDSTREAM, LLC SECTION 16 Original Sheet LIFELINE ASSISTANCE (Continued) 16.1 Lifeline Subscriber Line Charge (SLC) Program (Continued) Lifeline Service On Tribal Lands (Continued) C) Upon receipt of the completed self-certification, Company will begin providing the credit set forth in , below. Lifeline credits will not be implemented or continued unless telephone service arrangements are and remain, within the Lifeline Service criteria specified above. D) The Lifeline credits will be discontinued upon receipt by the Company of notice by the Customer that they no longer meet the eligibility requirements for the Lifeline credits. E) The Lifeline credits will be automatically discontinued unless the customer annually certifies they continue to meet the eligibility requirements for Lifeline credits. All such annual re-self certifications must be submitted to the Company within the time frames determined by the Company. F) Lifeline customers will be converted to standard residential service rates once they no longer qualify for Lifeline Service. No service charge will apply for this change in service.

53 OKLAHOMA WINDSTREAM, LLC SECTION 16 Original Sheet LIFELINE ASSISTANCE (Continued) 16.1 Lifeline Subscriber Line Charge (SLC) Program (Continued) Lifeline Credits for Lifeline Service on Tribal Lands Lifeline Service on Tribal Lands has been established by the Federal Communications Commission (FCC), therefore eligible Lifeline customers will receive the appropriate credits, depending on the programs the customer participates in, as specified by the FCC in its Twelfth Report and Order entered into in CC Docket No and as set forth below: A) If a customer indicates eligibility to receive Lifeline credits as, Food Stamps, Aid to Families with Dependent Children (AFDC), Supplemental Security Income (SSI), Medical Assistance, Vocational Rehabilitation (including aid to the hearing impaired), or Oklahoma Sales Tax Relief Act (68 O.S. Sec. 5011, et seq.), then the Customer should receive credits as follows: Monthly Credit (1) Tier 1: Federal Subscriber Line Charge Credit (2) Tier 2: Initial Federal Credit to Residential Access Line $ 1.75 Tier 3: Oklahoma Universal Service Fund Credit $ 1.17 Additional Federal Credit to Residential Access Line (3) $.58 Tier 4: Additional Federal credit to Residential Access Line Necessary to reduce customer s bill to $ 1.00 (4) B) If a customer indicates his eligibility to receive Lifeline credits as only one or more of the following: Federal Public Housing Assistance, Low Income Home Energy Assistance Program, Bureau of Indian Affairs General Assistance, Temporary Assistance for Needy Families (TANF), tribally administered block grant programs, Head Start Programs (only those meeting its income qualifying eligibility provision), or National School Lunch Program (only Applicant or customer who satisfy the income standard of the program for free meals), then the customer should receive credits as follows: Monthly Credit (5) Tier 1: Federal Subscriber Line Charge Credit (2) Tier 2: Initial Federal Credit to Residential Access Line $ 1.75 Tier 3: Oklahoma Universal Service Fund Credit $.00 Additional Federal Credit to Residential Access Line $.00 Tier 4: Additional Federal credit to Residential Access Line Necessary to reduce customer s bill to $ 1.00 (6) (1) Credit amount will not exceed the total of the subscriber line charge and the residential local exchange rate, less $1.00. In no instance will a subscriber s monthly local exchange rate be less than $1.00 after the application of the Lifeline Credits. (2) Authorized FCC rate. (3) Eligible customers will also receive an additional reduction off the applicable monthly tariff rate for their local exchange service, not to exceed $26.75 as specified by the FCC in its Twelfth Report and Order entered in CC Docket No Half of the amount specified on line 3, not to exceed $1.75. (4) Credit amount will not exceed the total of the subscriber line charge and the residential local exchange rate, less $1.00. In no instance will a subscriber s monthly local exchange rate be less than $1.00 after the application of the Lifeline Credits. (5) Half of the amount specified on line 3, not to exceed $1.75. (6) Eligible customers will also receive an additional reduction off the applicable monthly tariff rate for their local exchange service, not to exceed $25.00 as specified by the FCC in its Twelfth Report and Order entered in CC Docket No

54 OKLAHOMA WINDSTREAM, LLC SECTION 16 Original Sheet LIFELINE ASSISTANCE (Continued) 16.1 Lifeline Subscriber Line Charge (SLC) Program (Continued) Restrictions A) Lifeline Service will only be provided to one telephone per residential household, at the applicant s principal residence or dwelling place Credit and Collection A) Credit References The credit verification procedures used for all applicants who apply for service with the Telephone Company will also be used for applicants who apply for service under the Lifeline Program. B) Deposits The deposit standards used for all applicants who apply for service with the Telephone Company will also be used for applicants who apply for service under the Lifeline Program with the following exceptions: Deposit requirements will be waived for Lifeline Program applicants who have unknown credit and for applicants who voluntarily elect to subscribe to toll blocking Service Connection Charges A) Service connection charges do not apply to eligible customers with existing residential service converting to the Lifeline Program. B) Service Connection will apply when: 1) At the time Lifeline Program billing is initiated, for existing eligible residential local exchange access service customers who request special custom calling features. 2) A customer receiving Lifeline Program billing voluntarily elects to convert to telephone service arrangements which preclude Lifeline Program eligibility. 3) Service is established for new residential applicants (those without existing local exchange access service) eligible for Lifeline Service. However, Lifeline customers automatically qualify for service order charge discounts under the Link-Up America Program specified in Section 27 of this tariff. C) Unless otherwise specified, any subsequent moves or changes after the initial connection to Lifeline Program will be subject to the applicable service connection charges as outlined in Section 27.

55 OKLAHOMA WINDSTREAM, LLC SECTION 17 Original SHEET RETURNED CHECKS The Telephone Company reserves the right to collect a non-recurring charge of $25.00 for each check returned by a bank.

56 OKLAHOMA WINDSTREAM, LLC SECTION 18 Original SHEET NUISANCE CALL INVESTIGATION When the Company is called to make an investigation of nuisance calls on nights, Sundays, or Holidays, a charge of $28.50 will apply.

57 OKLAHOMA WINDSTREAM, LLC SECTION 19 Original Sheet CUSTOMER-OWNED COIN TELEPHONE SERVICE 19.1 General Customer-Owned Coin Telephone Service is provided in compliance with Oklahoma Corporate Commission Rules and Regulations RESPONSIBILITY OF THE CUSTOMER The customer shall be responsible for the installation, operation and maintenance of the customerprovided coin telephone used in connection with this service. The maintenance of the customerprovided coin telephone will be in accordance with Section 4 of this tariff. The customer shall be responsible for the payment of all charges for service provided to the customer pursuant to the Company s Tariffs RATES AND CHARGES 1. The following rates and charges will apply on a per access line basis. Description a) Customer-Owned Payphone Service (Smart Payphones ) (1) Monthly Rate Equal to B1 Rate Customer-Owned Payphone Service b) (Dumb Payphones) (2) B1 Rate plus $3.00 c) Billed Number Screening 2.00 d) Selective Class of Call Screening 2.00 e) Answer Supervision, per line Local Directory Assistance, Rates as specified in Section 33 of this tariff apply. Service Charges, as specified in Section 27 of this Tariff, apply in addition to other charges for Customer-Owned Coin Telephone Service. (1) Business individual access line to support instrument implemented Smart Payphones. (2) Business individual access line that utilizes central office provided coin return and coin collection capability.

58 OKLAHOMA WINDSTREAM, LLC SECTION 20 Original Sheet OKLAHOMA UNIVERSAL SERVICE FUND 1. General Regulations 1.1 Contributions to the OUSF are assessed as a uniform percentage of the telecommunications carrier's total retail-billed intrastate telecommunications revenues for a 12-month period identified by the OUSF Administrator. This percentage is established under the oversight of the Oklahoma Corporation Commission. 1.2 Pursuant to OAC 165: , a telecommunications carrier may, at its option, recover the amount of its contributions to the Oklahoma Universal Service Fund (OUSF) from its retail customers. Such recovery shall be made in a fair, equitable and nondiscriminatory manner. 1.3 Recovery shall be assessed by either a recovery factor or flat recovery charge as described below. 1.4 Recovery shall be based on the same retail revenues as those used for contribution purposes. 2. OUSF Recovery Factor 2.1 Recovery of the OUSF contribution from retail customers shall be by a uniform monthly factor, which shall be applied to each retail customer in addition to any other applicable rates and charges as provided for in the tariff. The OUSF Recovery Factor shall not exceed the currently approved Corporation Commission contribution factor. 2.2 The results of such calculation(s) shall be rounded to the penny for the purpose of applying this amount to retail customer's bills. 2.3 The resulting OUSF recovery amount shall not be subject to state or local taxes or franchise fees. 2.4 If recovery is made pursuant to this tariff from the retail customers, the amount resulting from the OUSF Recovery Factor will be listed as a separate line item on each customer's bill, to the extent that the company has the capability of doing so. 2.5 Records shall be kept by the company which reflects the OUSF contributions paid by the company for each period along with all amounts recovered by the company through the Recovery of OUSF Contributions tariff. This information shall be made available to the Commission upon request. 2.6 Oklahoma Universal Service Fund Recovery Factor Recovery Percentage (or Factor) 3.14%

59 OKLAHOMA WINDSTREAM, LLC SECTION 21 Original Sheet TOLL BLOCKING SERVICE 21.1 General Regulations Toll Blocking provides the customer with local dialing capabilities but blocks any call that has a long distance or premium service charge associated. Toll Blocking is offered to individual business and residence exchange access service customers only where facilities permit. Subscribers of Toll Blocking are responsible for collect, third party number billed and credit card calls billed to this line. All local calls to telephone numbers such as repair service and public emergency numbers (i.e., 911) will be permitted from the access line. The subscriber holds the Telephone Company harmless from any and all liabilities and/or damages which may be alleged or incurred by the toll blocking, collect calls, and/or long distance calls. Toll Blocking will be provided in connection with one-party residence and business service Toll Blocking Options Toll Blocking Dialing Plan A. Option #1 Blocks 900, NPA + 976, and 1 + NPA 976 B. Option #2 Blocks all billable calls. Local and nonchargeable calls, such as repair service and public emergency numbers (911) will be permitted. C. Option #3 Blocks international calls. 900 and 976 blocking is included at no charge. Note 1: The codes shown for Toll Blocking options are not to be considered all inclusive. Codes may be changed and new or different codes may be added as deemed appropriate by the Company, restrictions are applicable only to calls within the subscriber s area code.

60 OKLAHOMA WINDSTREAM, LLC SECTION 21 Original Sheet TOLL BLOCKING SERVICE 21.3 Rates and Charges Monthly Rate Business Residence Toll Blocking, Option #1 1, per line no charge no charge Toll Blocking, Option #2, per line $ 5.99 $4.99 Toll Blocking, Option #3, per line $1.50 $1.50 The following non-recurring charges will apply upon installation of toll blocking service: Non-recurring Business Residence Installation Charge, per customer account $5.00 $5.00 Service Order Charge, per customer account $7.50 $5.00 Note 1: There will be no charge to block Option 1, however, if the Toll Blocking subscriber would like to remove the block later, then the normal service connection charges will apply.

61 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original SHEET UNIVERSAL EMERGENCY NUMBER SERVICE (911) 22.1 Description General 22.2 Rules and Regulations A. Universal Emergency Number Service is a telephone exchange communication service whereby a Public Safety Answering Point (PSAP) designated by the customer may receive and answer telephone calls placed by dialing number 911. B. 911 Service is offered subject to the availability of facilities. C. The 911 Service customer may be a municipality or other state or local government unit, or an authorized agent of one or more municipalities or other state or local governmental units to whom authority has been lawfully delegated. The customer must be legally authorized to subscribe to the service and have public safety responsibility to respond to telephone calls from the public for emergency police and fire service within the telephone central office areas arranged for 911 Service calling. D. Two types of 911 Service are offered: B911 and E911. E. The following Regulations and Rates will only apply to exchanges of Oklahoma Windstream, LLC existing as of the effective date of this tariff. F. The service may be provided by Oklahoma Windstream, LLC or jointly by Oklahoma Windstream, LLC and another Local Exchange Carrier This service is limited to the use of central office telephone number 911 as the universal emergency telephone number. Only one 911 service will be provided within any government agency's locality The 911 emergency telephone number is not intended to be a total replacement of the telephone service of the various public safety agencies which may participate in the use of this number and the public safety agencies must subscribe to other telephone service as provided in Paragraph following.

62 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original SHEET UNIVERSAL EMERGENCY NUMBER SERVICE (911) (Continued) 22.2 Rules and Regulations (Continued) The service is furnished to the customer only for the purpose of receiving reports of emergencies by the public Service will be provided to only one PSAP for calling from any telephone number within any central office serving area, except that E911 Service may be provided to more than one PSAP within a central office serving area if the Selective Routing Feature (SR) is provided. When E911 Service is furnished to a customer with the Selective Routing Service Feature for a part of a central office serving area, if a request is received from a governmental unit with police and fire public safety responsibility for other parts of the central office serving area, that governmental unit must subscribe to a combination of E911 Service Features which includes the Selective Routing Service Feature Service is a telephone exchange communications service and is arranged for oneway incoming service to an appropriate PSAP. Outgoing calls can only be made on a transfer basis with E911 Service only Service is provided solely for the benefit of the municipal customer; the provision of such service shall not be interpreted, construed or regarded as being for the benefit of, or creating any Telephone Company obligation toward, or any right of action on behalf of, any third person or other legal entity The Telephone Company does not undertake to answer and forward E911 Service calls, but furnishes the use of its facilities to enable the customer's personnel to respond to such calls on the customer's premises.

63 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original SHEET UNIVERSAL EMERGENCY NUMBER SERVICE (911) (Continued) 22.2 Rules and Regulations (Continued) Temporary suspension of service is not provided for any part of 911 Service Service information consisting of the name, address and telephone numbers of telephone subscribers whose listings are not published in directories or listed in directory assistance offices is confidential and the customer agrees to use such information only for the purpose of responding to emergency 911 Service calls The 911 Service calling party forfeits the privacy afforded by non-listed and nonpublished service Central offices that are not currently equipped to transmit ANI will not be modified to provide ANI just for 911 Services. When the SR or ANI Service Features are provided, in such circumstances, default routing will be provided in lieu of selective routing and/or ANI display The Automatic Location Identification feature of the E911 System is dependent upon Automatic Number Identification (ANI) being provided by the Telephone Company central office serving the caller. ANI will only be provided on single-party lines The Telephone Company's entire liability to any person for interruption or failure of 911 Service shall be limited by the terms set forth in this Section and other Sections of this tariff The rates charged for any 911 Service do not include, and the Telephone company does not undertake, inspection or constant monitoring to discover errors, defects and malfunctions in the service. The customer shall have the responsibility of discovering all errors, defects and malfunctions, and assumes the duty of, and will make such tests as, in the judgment of the customer, are required to determine whether the system is functioning properly for its use. The customer shall promptly notify the Telephone Company in the event the system is not functioning properly.

64 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original SHEET UNIVERSAL EMERGENCY NUMBER SERVICE (911) (Continued) 22.2 Rules and Regulations (Continued) The Telephone Company shall not be liable for any loss or damages arising out of errors, interruptions, defects, failures, or malfunctions of 911 Service including any and all equipment and data processing systems associated therewith. Damages arising out of such interruptions, defects, failures, or malfunctions of the system after the Telephone Company has been so notified, and has had a reasonable time for repair, shall in no event exceed an amount equivalent to the charges made for the service affected for the period following notice from the customer until service is restored Adjustments for service interruptions experienced by persons calling the PSAP is governed by and limited by terms set forth in Section 2 of this Tariff Service is furnished subject to all operating failures and interruptions including, but not limited to, equipment breakdowns, errors, defects, malfunctions and interruptions of service experienced in the regular telephone exchange system. 911 Service is furnished subject to any additional forms of service failures and service degradations resulting from the complexity of the service arrangement, program errors and failures, delays and errors in the input and processing of data used by the Data Management System (DMS) associated with the E911 Service arrangement. The rates provided for this service are subject to the limitations which appear in this Section and in other Sections of this and other tariffs Service will be designed by the Telephone Company to provide at least the same level of service reliability and quality as local exchange telephone service in the exchanges where 911 Services are offered Because the Telephone Company serving boundaries and political subdivision boundaries may not coincide, the customer must make arrangements to handle all calls received on its 911 Service lines that originate from all telephones served by central offices within the 911 Service Area whether or not the calling telephone is situated on property within the geographical boundaries at the customer's public safety jurisdiction.

65 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original SHEET UNIVERSAL EMERGENCY NUMBER SERVICE (911) (Continued) 22.2 Rules and Regulations (Continued) Application for 911 Service must be executed in writing by each customer. If application for service is made by an agent, the Telephone Company must be provided in writing with satisfactory proof of appointment of the agent by the customer. At least one local law enforcement agency must be included among the participating agencies in any 911 Service request In addition to all other terms and conditions, the following applies: A. All 911 Service calls will be answered on a 24-hour day, seven-day week basis. B. The customer has the responsibility for dispatching the appropriate emergency service within the 911 Service Area, or will undertake to transfer all 911 service calls received to the governmental agency with responsibility for dispatching such services, to the extent that such services are reasonably available. C. The customer will develop an appropriate method for responding to calls for non-participating agencies which may be directed to 911 Service PSAP by calling parties. D. The customer will subscribe to a sufficient number of interoffice facilities and 911 exchange lines, as determined by the Telephone Company, to adequately handle incoming calls but in all cases subject to a minimum of two facilities or lines required at any point in the 911 network including the 911 exchange lines terminated at the PSAP. For 911 exchange line groups from an E911 control office to a secondary answering location used for central office transfer purposes only, the line quantity may be determined by the customer and could result in only one line being provided. E. The customer will subscribe for additional local exchange service at the PSAP location for administrative purposes, for placing of outgoing calls and for receiving other emergency calls including any which may be relayed by Telephone Company operators.

66 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original SHEET UNIVERSAL EMERGENCY NUMBER SERVICE (911) (Continued) 22.2 Rules and Regulations (Continued) When the SR Service Feature is provided (E911), the customer is responsible for identifying primary and secondary PSAP locations as well as the unique combinations of police, fire and ambulance or any other appropriate agencies responsible for providing emergency service within various portions of the E911 Service area. An Emergency Service Number (ESN) will be provided by the Telephone Company for each such combination. The customer will associate these ESN's with street address ranges or other mutually agreed upon routing criteria in the E911 Service area. The ESN's will be carried in the DMS to permit routing of E911 Service calls to the appropriate primary and secondary PSAP's responsible for handling E911 Service calls from each telephone in the E911 Service area. The customer's responsibility for providing this information is as follows: A. Initial and subsequent ESN assignments by street name, address range and area or other mutually agreed upon routing criteria shall be furnished to the Telephone Company by the customer on forms supplied by the Telephone Company for that purpose at a mutually agreed upon time prior to the effective date of the service. B. If the customer establishes new street names and/or address ranges where they did not previously exist, it shall be the customer's responsibility to notify residents in the affected area(s) of the new street names and/or address ranges. If the customer desires to have the new street names and/or address ranges reflected in the DMS (E911). It shall also be the customer's responsibility to provide the Telephone Company with a cross-reference listing of all residents of the affected area(s), showing old address and new address for each resident.

67 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original SHEET UNIVERSAL EMERGENCY NUMBER SERVICE (911) (Continued) 22.2 Rules and Regulations (Continued) (Continued) C. After establishment of service, it is the customer's responsibility to continually verify the accuracy of the routing information contained in the master address file and to advise the Telephone Company of any changes in street names, establishment of new streets, changes in address numbers used on existing streets, closing and abandonment of streets, changes in police, fire, ambulance or other appropriate agencies' jurisdiction over any address, annexations, and other changes in municipal and county boundaries, incorporation of new cities, or any other matter that will affect the routing of E911 Service calls to the proper PSAP. D. Changes, deletions and additions which the customer desires to have made in the master address file should be submitted as they occur; these changes, deletions and additions should be submitted on forms supplied by the Telephone Company Cancellation of the service in whole or in part by the customer prior to establishment thereof will require payment of an amount equal to the cost of engineering, manufacturers' billings resulting from equipment orders, installation, assembly, labor, cost of removal and any other costs incurred up to the time of cancellation resulting from the customer's order for service, but not to exceed the total non-recurring charges Each customer agrees to release, indemnify, defend and hold harmless the Company from any and all loss, claims, demands, suits or other action, or any liability whatsoever, whether suffered, made, instituted or asserted by the customer or by any other party of person, for any personal injury to or death of any person or persons, or for any loss, damage or destruction of any property, whether owned by the customer or others.

68 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original SHEET UNIVERSAL EMERGENCY NUMBER SERVICE (911) (Continued) 22.2 Rules and Regulations (Continued) The customer also agrees to release, indemnify and hold harmless the Company for any infringement or invasion of the right of privacy of any person or persons, caused or claimed to have been caused, directly or indirectly, by the installation, operation, failure to operate, maintenance, removal, presence, condition, occasion or use of 911 Service features and the equipment associated therewith, or by any services furnished by the Company in connection therewith, including, but not limited to, the identification of the telephone number, address or name associated with the telephone used by the party or parties accessing 911 service hereunder, and which arise out of the negligence or other wrongful act of the Company, the customer, its user, agencies or municipalities, or the employees or agents of any one of them The use of Automatic Location Identification (ALI) on anything less than a total E911 System basis is not permitted.

69 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original SHEET UNIVERSAL EMERGENCY NUMBER SERVICE (911) (Continued) 22.2 Rules and Regulations (Continued) Method of Applying Rates - E911 A. Interoffice Channel Intraexchange - When control office and/or end office locations of an intraexchange E911 service are located in different serving office areas, interoffice mileage charges apply. Charges are based on the V & H distance between the serving offices. (1) Interexchange - When control office and/or end office locations of an interexchange E911 service is located in an area served by a serving office that is not also the primary serving office, interoffice mileage charges apply. Charges are based on the V & H distance between the primary serving office and the serving office. (1) B. Channel Terminals Channel Terminal charges apply at (1) each termination of an interexchange channel and (2) each termination of an interoffice channel. C. Interexchange Channel When control office and/or end office locations of an E911 service are located in different exchanges or metropolitan exchanges, interexchange mileage charges apply. Each exchange and each zone of a Metropolitan Exchange has one primary serving office. Charges are based on the V & H distance between primary serving offices.(1). Interexchange mileage between a Telephone Company primary serving office and a point of connection with the facilities of another telephone company shall be the V & H distance between the Telephone Company primary serving office and the point of connection with the facility provided by the other telephone company. (1) Fractional V-H miles are to be considered whole V-H miles.

70 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original SHEET UNIVERSAL EMERGENCY NUMBER SERVICE (911) (Continued) 22.3 Explanation of Terms B911: A service that provides for routing all 911 calls originated from telephones with given central office prefix codes to a single PSAP. E911: An expanded service that provides features such as Selective Routing of 911 calls to a specific PSAP selected from among those within the 911 Service Area. E911 has other standard and optional features which may or may not be available with B911. Additional Service Exchange Line: An additional line terminating at a PSAP that may be ordered by the customer as an optional feature. Alternate Routing: A standard feature which allows E911 Service calls to be routed automatically to a designated alternate location if all E911 Service lines to a primary PSAP are busy, or a primary PSAP closes down for a period (night service). Automatic Location Identification (ALI): An E911 Service Feature by which the street address information based on the calling party's telephone number (identified by ANI) is displayed at the E911 answering point (PASP). Automatic Number Identification (ANI): An E911 Service Feature by which the calling party's ANI telephone number is forwarded to a primary or secondary PSAP for display.

71 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original SHEET UNIVERSAL EMERGENCY NUMBER SERVICE (911) (Continued) 22.3 Explanation of Terms (Continued) Data Management System (DMS): A system of manual procedures and computer programs used to create, store and update the data required for the SR and ALI Service Feature (E911 Service).

72 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original SHEET UNIVERSAL EMERGENCY NUMBER SERVICE (911) (Continued) 22.3 Explanation of Terms (Continued) Default Routing: A standard feature which provides the capability to automatically route an E911 Service call to a predesignated PSAP or other location either when the SR Service Feature is not provided or when the SR Service Feature is provided but a particular E911 Service call cannot be selectively routed for any reason. End Office: A central office in the 911 Service area which receives 911 Service calls. Exchange Access Arrangement: A telephone facility between a subscriber's premises and the telephone exchange network point. The number of exchange access arrangements served by an end office is equal to the total number of residence main telephones, business main telephones (excluding toll stations, WATS stations and dispatching terminals), PBX trunks, Centrex main stations, selected Direct Inward Dialing stations and other applicable main telephones as are included in the official Telephone Company Reports for the service area of such end office.

73 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original SHEET UNIVERSAL EMERGENCY NUMBER SERVICE (911) (Continued) 22.3 Explanation of Terms (Continued) Public Safety Answering Point (PSAP): An answering location for 911 Service calls originating in a given area. A PSAP may be designated as primary or secondary which refers to the order in which calls are directed for answering. Primary PSAP's respond first; secondary PSAP's receive calls on a transfer basis only and generally serve as a centralized answering location for a particular type of emergency call. PSAP's are staffed by employees of public service agencies such as police, fire or emergency medical personnel or by employees of a common bureau serving a group of such entitles. Selective Routing (SR): An E911 Service Feature which routes an E911 Service call from an end office to a designated primary PSAP based on the ANI telephone number of the calling party. Service Area: The geographical area which the customer will respond to all 911 calls and dispatch appropriate emergency assistance. Serving Central Office: The central office from which a PSAP, either primary or secondary, is served.

74 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original SHEET UNIVERSAL EMERGENCY NUMBER SERVICE (911) (Continued) 22.4 B911 Service Features B911 Service B911 Service includes the Company provision of the 911 code or the opening of this code to the exchange network in those Central Offices that fall within the boundaries of the municipalities or other governmental bodies (township, county, etc.) that subscribe for 911 Service. B911 Service provides for routing all 911 calls originated by telephones with given Central Office prefix codes to a single PSAP via business exchange lines. B911 presents a call to the PSAP via business access line in a manner similar to a normal exchange telephone call. No other features are provided with this offering. The customer must subscribe to a minimum of two lines at the PSAP to receive 911 calls Enhanced 911 (E911) E911 is provided with the following optional features: Automatic Number Identification (ANI); Automatic Location Identification (ALI); Selective Routing (SR). Default Routing is a feature of Selective Routing Service Rates and Charges General Messages No charge will be applied by the Telephone Company to the calling party for calls placed to the 911 telephone number. Charges for messages transferred over exchange facilities from a PSAP are billed according to rates applicable for calls placed within the service area of the serving central office.

75 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original SHEET UNIVERSAL EMERGENCY NUMBER SERVICE (911) (Continued) Service Rates and Charges (Continued) B911 Service A. 911 Exchange Lines Established rates found elsewhere in this tariff, for PBX trunks, flat or measured rate business lines apply for 911 Exchange Lines that terminate at PSAPs. The monthly rate for the Exchange Line is the rate applicable for the exchange or zone in which the PSAP is located. A minimum of two lines from the PSAP's serving Central Office is required. B. Foreign Zone or Foreign Exchange Service When 911 is provided from exchanges or zones that do not have local calling to the exchange or zone in which the PSAP is located, charges for Foreign Exchange or Foreign Zone service are applicable. Refer to Private Line or Access Tariffs for appropriate charges. C. Tie Lines, Private Lines or Extension Lines Tie lines, private lines, extension lines and other such channels connecting a PSAP to various agencies such as police, fire or ambulance service, are provided at established tariff rates for such channels and facilities specified in this and other appropriate tariffs Enhanced 911 (E911) A. End Office Locations Monthly Non-Recurring Subsequent Rate Charge I.C. Outgoing trunk unit, each (1) (E90) $53.00 $ (1) A Service and Equipment Charge of $8.50 applies when provided subsequent to the initial installation of the E911 system.

76 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original SHEET UNIVERSAL EMERGENCY NUMBER SERVICE (911) (Continued) Service Rates and Charges (Continued) Enhanced 911 (E911) (Continued) Monthly Non-Recurring Subsequent Rate Charge I.C. B.1. Data Management System updates to the E911 database, per 1000 exchange access arrangements served. (1) $22.75 $ Automatic Location Identification (ALI) per 1000 exchange access arrangements served. (1) Selective Routing per 1000 exchange access arrangements served. (2) (1) Rounded to nearest 1000 exchange access arrangements served based on the maximum number of exchange access arrangements in service during the most recent month at the time service is established and adjusted annually from the service establishment date. In instances where the count of exchange access arrangements is adjusted upward, non-recurring charges apply for each additional 1000 exchange access arrangements. (2) Not applicable to E911 systems with a single PSAP.

77 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original SHEET UNIVERSAL EMERGENCY NUMBER SERVICE (911) (Continued) Service Rates and Charges (Continued) Enhanced 911 (E911) (Continued) C. Facilities (End Office to E911 Control Office and E911 Control Office to serving office of PSAP) 1) Intraexchange Facilities Monthly Rate Non-Recurring Charge Interoffice Channel each V&H mile, per mile or fraction thereof, per channel (1LXQS)(1) Interoffice Channel Terminal, each (two required per interoffice channel)(e96)(1) Point of Termination in one foreign serving office (E1B))(1) ) Interexchange Facilities Interexchange Channel each V&H mile, per mile or fraction thereof, (1LX04)(2) Interexchange Channel Terminal, each (two required per interexchange channel)(e1c)(2) Interoffice Channel each V&H mile, per mile or fraction thereof per channel (1LXRS)(2) Interoffice Channel Terminal, each (two required per interoffice channel)(e1d)(2) (1) Apply equivalent Foreign Service Office rates and charges as specified in the Private Line Service Tariff. (2) Apply equivalent Foreign Exchange rates and charges as specified in the Private Line Service Tariff.

78 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original Sheet UNIVERSAL EMERGENCY NUMBER SERVICE (911) (Continued) Private Switch/Automatic Location Identification (PS/ALI) Service General A. Windstream 911 Private Switch / Automatic Location Identification (PS/ALI) service allows a Private Branch Exchange (PBX) switch located on a customer's premises to be connected directly into a county specific Enhanced (E9-1- 1) telephone service network. At the time of an emergency call from a PBX customer, Windstream's PS/ALI service delivers the telephone number, name and location of the PBX station user to the appropriate Public Safety Answering Point (PSAP). B. Windstream PS/ALI Service is available with Primary Rate ISDN (PRI) or Basic Rate ISDN (BRI) service. Local channels, as described in this section are not required with PRI or BRI service. C. The service does not apply to PSAPs that have standalone databases not served by a Selective Router Regulations A. Windstream PS/ALI service is furnished subject to the availability of facilities. B. With Windstream PS/ALI service, Automatic Number Identification (ANI) is passed to the E9-1-1 Selective Routing Unit (SRU) tandem office by the PBX switch. The ANI is read, processed and utilized in the same manner as any other serving Local Exchange Carrier's end office an Enhanced telephone service network. C. The emergency service agency and/or county addressing agency serving the area may be involved to update the Master Street Address Guide (MSAG) and to determine the best method in which emergency calls from Windstream PS/ALI Service locations will be handled. The MSAG may require modifications to accept any new PBX Customer address locations, street names and community names. D. The following specifications must be met when provisioning Windstream PS/ALI service: (1) Subscribers to Windstream PS/ALI service must meet all company technical specifications. (2) The PBX switch must be able to transmit ANI using multi-frequency signaling (except when PRI or BRI service is used). This may require making additions to, or modifications of, the existing PBX switch that will make it compatible with the county's E9-1-1 telephone service network.

79 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original Sheet UNIVERSAL EMERGENCY NUMBER SERVICE (911) (Continued) Private Switch/Automatic Location Identification (PS/ALI) Service (Continued) Regulations (Continued) (3) The PBX switch owner/operator must supply Windstream with the initial telephone number and address data as well as timely periodic updates of any changes to the initial information. (4) The PBX switch must employ Direct Inward Dial (DID) numbers that correspond to all of their PBX station numbers. (5) It will be the responsibility of the vendor or PBX operator to maintain the data pertaining to each PBX station user operating under such systems. E. The PBX switch owner/operator must install a minimum of two (2) private E9-1-1 local channels (except for PRI and BRI) with the following specifications: (1) This voice grade local channel provides for a communications path between the demarcation point at the PBX customer premises and the E9-1-1 SRU tandem office serving the count where the main PBX system is physically located. (2) The PBX switch owner/operator is responsible for determining that their terminal equipment is compatible with this local channel. (3) Supervision on this Windstream PS/ALI service local channel will be loop reverse battery. The battery source is located in the E9-1-1 SRU tandem office and will be a nominal -48VDC (-42.75VDC to VDC). (4) The PBX will signal an off hook (or seizure) by providing a loop closure across tip (+) and ring (-) with a maximum resistance of 670 ohms. The E9-1-1 SRU tandem office will instruct the PBX to forward the calling station's number (ANI) information by a battery reversal wink start signal. (5) Additional regulations may be applicable as described in Windstream's Private Line Services Tariff. F. Service charges as specified elsewhere in this Tariff, are applicable. G. General Regulations as specified elsewhere in this Tariff will also apply to this service offering. H. This service is offered solely as an aid in handling emergency assistance calls in connection with fire, police and other emergencies and does not create any relationship or obligation, direct or indirect, to any person other than the PBX customer contracting for Windstream PS/ALI service. The Provision of Windstream PS/ALI service by Windstream shall not be interpreted, construed, or regarded either expressly or implied, as being for the benefit of or creating any Company obligation toward any third person or legal entity other than the PBX customer.

80 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original Sheet UNIVERSAL EMERGENCY NUMBER SERVICE (911) (Continued) Private Switch/Automatic Location Identification (PS/ALI) Service (Continued) Regulations (Continued) I. The rates charged for Windstream PS/ALI service do not contemplate the constant monitoring or inspection of facilities to discover errors, defects and malfunctions in the service, nor does Windstream undertake such responsibility. The PBX customer shall make such operational tests as, in the judgement the PBX customer, are required to determine whether the service is functioning properly for its use. The PBX customer shall promptly notify Windstream in the event that the service is not functioning properly. J. Windstream's entire liability to any person for the interruption or failure of Windstream PS/ALI service shall be limited to the terms set forth in this Section and other Sections of this Tariff. Windstream shall neither be liable for damages resulting from or in connection with its provision of Windstream PS/ALI service to any customer subscribing to Windstream PS/ALI service or any person accessing, or using Windstream PS/ALI service and nor shall Windstream be liable for its provision of any telephone number, address, or name to any entity providing service or to a public safety answering point, unless Windstream acted with malicious purpose or in the manner exhibiting wanton and willful disregard of safety or property in providing such services. K. Each customer agrees to release, indemnify, defend and hold harmless Windstream from any and all loss, claims, demands, suits, or other action, or any liability whatsoever, whether suffered, made, instituted or asserted by the PBX customer or by any other party or person, for any personal injury to or death of any person or persons, or for any loss, damage or destruction of any property, whether owned by the PBX customer or others, or for any infringement or invasion of the right of privacy of any person or persons, caused or claimed to have been caused, directly or indirectly, by the installation, operation, failure to operate, maintenance, removal, presence, condition, location or use of Windstream PS/ALI service features and the equipment associated therewith, or by any services which are or may be furnished by Windstream in connection therewith, including but not limited to the identification of the telephone number, address or name associated with the telephone used by the party or parties accessing services using Windstream PS/ALI services hereunder, and which arise out of the negligence or other wrongful act of Windstream, the PBX customer, its user agencies or municipalities or employees or agents of any one of them. L. When an order for Windstream PS/ALI service and facilities or requests for additions, rearrangements, relocations or modifications or service and equipment are canceled in whole or in part, the PBX customer may be required to reimburse Windstream for all expenses incurred in handling the requests before notice of cancellation is received. Such charges are not to exceed the charges that would apply if the work involved in complying with the request had been completed.

81 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original Sheet UNIVERSAL EMERGENCY NUMBER SERVICE (911) (Continued) Private Switch/Automatic Location Identification (PS/ALI) Service (Continued) Regulations (Continued) M. When the use of service or facilities furnished by Windstream is interrupted due to any cause other than the negligence or willful act of the subscriber or the failure of the facilities provided by the subscriber, a pro rata adjustment of the fixed monthly charges involved will be allowed. In the event of any interruption of the service, Windstream shall not be liable to any person, or other entity for any loss or damage in an amount greater than an amount equal to the pro rata allowance of the tariff rate for the service or facilities provided to the PBX customer for the time such interruption continues, after notice to Windstream. No allowance shall be made if the interruption is due to the negligence or willful act of the PBX customer of the service Payment Schedules A. General Windstream PS/ALI Service is offered for a 60-month contract period at the rates and charges indicated in this sub-section. Windstream PS/ALI Service disconnected prior to 60 months will be subject to cancellation charges. B. Transfer of Contract Service may be transferred to a new subscriber at the same location upon prior written concurrence by the new subscriber as specified elsewhere in this tariff. C. Deferred Payment Nonrecurring charges may be deferred or installment billed as specified elsewhere in this tariff. D. Prepayment Recurring charges may be prepaid as specified elsewhere in this tariff. E. Cancellation Charges Cancellation charges will be applied where service is removed prior to the expiration of the 60-month contract period.

82 OKLAHOMA WINDSTREAM, LLC SECTION 22 Original Sheet UNIVERSAL EMERGENCY NUMBER SERVICE (911) (Continued) Private Switch/Automatic Location Identification (PS/ALI) Service (Continued) Payment Schedules (Continued) F. Moves of Service When the PBX owner/operator moves Windstream PS/ALI Service: (1) Cancellation charges do not apply. (2) 60-month rates in effect will continue uninterrupted. (3) Windstream PS/ALI Service nonrecurring charges do not apply. (4) Windstream PS/ALI Service local channel charges apply as appropriate Rates and Charges A. Windstream PS/ALI Service (1) Installation Charge (a) Per Customer Non-recurring Charge 1. Up to 1,000 station records, per customer $4, ,001 to 2000 station records, per customer $4, ,001 to 4,000 station records, per customer $5, ,001 or more station records, per customer $5, (2) 60 Month Contract Period - Monthly Charges B. Cancellation Charges (a) Per 1,000 PBX station (ALI) records Recurring Monthly Charge 1. Up to 1,000 station records $ $15.00 per 100 records to 2000 station records $ $12.00 per 100 records 3. 2,001 to 4,000 station records $ $10.00 per 100 records 4. 4,001 or more station records $ $ 8.00 per 100 records Customers who request disconnection of the Windstream PS/ALI Service prior to the expiration of the 60-month contract period will be charged an applicable cancellation charge as determined below. The applicable charge will be $50.00 for each month remaining on the contract at the time of disconnection.

83 OKLAHOMA WINDSTREAM, LLC SECTION 23 Original SHEET WINDSTREAM DIGITAL CENTREX (WDC) 23.1 General Rules and Regulations Windstream Digital Centrex (WDC) service is furnished subject to the availability of facilities, software features and central office equipment in locations as determined by the company. In addition to the Windstream Digital Centrex charges, the Network Access Registers (NARS) access line rate as specified in Section 23.3 of this tariff shall apply. A. The service is available to business customers with a NARS access lines. B. The minimum charge for services provided under this tariff shall be one month. Service for longer periods will be available on a 36 month term and 60 month term contract basis. Rates for term options are not subject to a Telephone Company-initiated rate change during the contract term. C. Individual WDC Stations may be grouped in communications groups of two or more lines. A communications group provides the path through which WDC features will travel. D. If a customer requests WDC features on a trunk(s) terminating in Multi-line, or P(A)BX equipment, the associate rate specified in Section 25 of this Tariff shall apply. E. Installation and Move or Change Charges are applicable as set forth in Section 27 of this Tariff. F. FP-1 Basic Station feature package as listed in Paragraph 23.3, following, is required per NARS or Station line. Additional feature packages and/or features may be subscribed to where available upon request. G. Push Button Dialing Service is required in order to have WDC features. Push Button Dialing Service is provided at the rates specified in Section 29 of this Tariff. H. Directory listings will be furnished in accordance with the regulations set forth in Section 32 of this Tariff. I. WDC lines and extensions may be terminated at one premises, different premises - same central office, different premises - remote central office. The appropriate private line charges as stated in the Private Line Tariff shall apply to WDC.

84 OKLAHOMA WINDSTREAM, LLC SECTION 23 Original SHEET WINDSTREAM DIGITAL CENTREX (WDC) (Continued) 23.1 General Rules and Regulations (Continued) J. The applicable mileage charge as specified in Section 28 of the Tariff shall apply to Windstream Digital Centrex service terminating outside the Base Rate Area. K. Network Access Registers (NARS) provide access to local exchange and long distance networks and will be at the rates and charges as specified in Section of this Tariff. L. The number of simultaneous exchange and toll network calls to and from WDC station lines and attendant positions of a WDC system is limited by the number of Network Access Registers subscribed to by the subscriber. Each Network Access Register may be arranged for two-way, one-way incoming or one-way outgoing operation depending upon the option chosen by the customer at the time the Network Access Register is installed. When a change in the operation is requested by the customer, the appropriate service charges as specified in Section 27 of this Tariff apply per Network Access Register affected. M. The Telephone Company is allowed the option to provide Windstream Digital Centrex service under a Contract Service Arrangement for systems exceeding thirty (30) access lines, according to the rules and regulations of Section 10 of this Tariff, in either of the following circumstances. 1. In the Telephone Company's judgment, the cost of providing that service is significantly different from that cost developed to support the rates in the Tariff section, or 2. The customer willingness to pay for an individual service, due to competitive alternatives, is above our cost to provide the customers service but below the tariff price. In each case an application for approval of the specific rates for that Contract Service Agreement will be filed with the Oklahoma Corporation Commission. All such applications will be considered approved after a period of thirty (30) days, unless suspended by the Commission. No notice to other carriers will be required. A copy of the contract and cost support data will be furnished to the Commission staff for analysis on or before filing of the application and other supporting information will be provided upon request.

85 OKLAHOMA WINDSTREAM, LLC SECTION 23 Original SHEET WINDSTREAM DIGITAL CENTREX (WDC) (Continued) 23.2 Feature Packages A. Feature Package 1 - Basic Station. (1) The basic feature package will include, but not be limited to the following features: Automatic Line Blind Transfer Roll Call Forward - All Calls Call Pickup Call Waiting Class of Service - Unrestricted Consultation Hold Direct Inward Dial Direct Outward Dial End-To-End Signaling Hunting Permanent Hold/Call Hold Speed Call - Group Speed Call - Individual Short Station to Station Dialing Three Way Conference/Transfer B. Feature Package 2 - Enhanced Station I. (2) The enhanced feature package will include, but not be limited to the following features: Call Forward - Busy Call Forward - No Answer Class of Service - Fully Restricted Class of Service - Semi/Toll Restricted Conference Six Port Directed Call Pickup Distinctive Ringing Loudspeaker Paging Ring Again Speed Call - Long List (1) Feature Package 1 Rate is in addition to the appropriate NARS or WDC Station Line Rate. (2) In order to obtain this feature package for any particular NARS or WDC Station Line, the customer must also subscribe to Feature Package 1 for each associated NARS or WDC Station Line.

86 OKLAHOMA WINDSTREAM, LLC SECTION 23 Original SHEET WINDSTREAM DIGITAL CENTREX (WDC) (Continued) 23.2 Feature Packages (Continued) C. Feature Package 3 - Enhanced Station II. (1) The enhanced feature package II will include, but not be limited to the following features: Enhanced Three-Way Calling Executive Busy Override Intergroup Calling Last Number Redial Music-On-Hold Station Call Park I D. Feature Package 4 - Uniform Call Distribution (UCD). (1) The UCD feature package will include, but not be limited to the following features: 2nd & 3rd Recorded Announcement Audio Input on Incoming Calls in Queue Status Lamp Uniform call Distribution (1) In order to obtain this feature package for any particular NARS or WDC Station Line, the customer must also subscribe to Feature Package 1 for each associated NARS or WDC Station Line.

87 OKLAHOMA WINDSTREAM, LLC SECTION 23 Original SHEET WINDSTREAM DIGITAL CENTREX (WDC) (Continued) 23.2 Feature Packages (Continued) E. Feature Package 5 - Attendant Features. (1) The attendant feature package will include, but not be limited to the following features: Access to Paging Auto Dial Automatic Recall Busy Verify - Stations Busy Verify - Trunks Call Hold Call Park Call Park Recall Timer Call Selection Camp-On Conference Call - Maximum Six Console Display Console Test Control of Trunk Groups Delayed Operation Interposition Calls/Transfer Locked Loop Operation Lockout Multiple Console Operation Multiple Listed Directory Number Night Service - Fixed Night Service - Flexible Night Service - Trunk Answer Any Station Position Busy Release Upon Completion Secrecy Serial Call Speed Call Speed Calling Straight Forward Outward Completion Switched Loop Operation Through Dialing Transfer Trunk Group Busy/Access Control - Key Trunk Group Busy Indication Two-Way Splitting Wildcard Key

88 OKLAHOMA WINDSTREAM, LLC SECTION 23 Original SHEET WINDSTREAM DIGITAL CENTREX (WDC) (Continued) 23.2 Feature Packages (Continued) F. Feature Package 6 - Business Set Features The business set feature package will include, but not be limited to the following features: Auto Dial Call Back Queuing Call Forward Call Forward Reason Display Call Forward/Auto Dial Display Call Park Call Waiting Display Called Number Display Calling Number End-To-End Signaling Feature Code Access Feature Display Group Intercom Held Calls Listen On Hold Make Set Busy Multiple Appearance Directory Number-SCA Multiple Appearance Directory Number-MCA On Hook Dialing Query Time Key Ring Again Short Hunt Six Port Conference Speed Calling Three-Way Calling/Transfer

89 OKLAHOMA WINDSTREAM, LLC SECTION 23 Original SHEET WINDSTREAM DIGITAL CENTREX (WDC) (Continued) 23.2 Feature Packages (Continued) G. Optional Features Packages (1) The optional features package will include, but not be limited to the following features: Automatic Route Selection (ARS) Call-Back Queuing Call-Back Queuing Enhanced Expensive-Route Warning Tone Off-Hook Queuing Virtual Facilities Group (VFG) VFG-Inwats VFG-Outwats VFG-Trunk Group Busy Attendant Console VFG-Queuing Station Call Park II H. Enhanced Custom Calling 1. WDC - Enhanced Custom Calling is offered as optional services in addition to Windstream Digital Centrex (WDC). WDC - Enhanced Custom Calling is offered subject to availability. 2. WDC - Enhanced Custom Calling are features that can be ordered only with existing or new Centrex lines as described in Section 23 of this tariff. 3. WDC Enhanced Custom Calling includes Caller ID, Call Trace and an Enhanced Feature Package A per Centrex Line. Enhanced Feature Package A includes Call Return, Repeat Dialing, Call Selector, Preferred Call Forwarding, and Selective Call Accept. (1) In order to obtain this feature package for any particular NARS or WDC Station Line, the customer must also subscribe to Feature Package 1 for each associated NARS or WDC Station Line.

90 OKLAHOMA WINDSTREAM, LLC SECTION 23 Original SHEET WINDSTREAM DIGITAL CENTREX (WDC) (Continued) 23.3 FEATURE DESCRIPTIONS A. Feature Package 1 - Basic Station AUTOMATIC LINE Provides an automatic connection between an WDC station that goes off-hook and a predetermined location. BLIND TRANSFER ROLL Allows an WDC station to transfer an established call to another WDC group member without waiting for the transferred station to answer. CALL FORWARD - ALL CALLS Allows an WDC customer to have incoming calls to a station automatically forwarded to a predetermined telephone number. CALL PICKUP Allows and WDC station line user to answer calls directed to another WDC station line within the same call pick-up group. CALL TRANSFER Allows an WDC station line to transfer an established call to another line within or outside the customer group. CALL WAITING This feature informs an WDC station line that is on an established call that a third party is trying to reach them. CANCEL CALL WAITING Allows an WDC station to prevent, on a per-call basis, any incoming calls from interrupting important calls due to call waiting tones. CLASS OF SERVICE - UNRESTRICTED This feature allows WDC lines to access the exchange network, the toll network, or any service access by just dialing the appropriate digits. CONSULTATION HOLD hold. DIRECT INWARD DIAL attendant assistance. Allows an WDC station to place an active call on temporary Allows incoming calls to reach a specific WDC station without

91 OKLAHOMA WINDSTREAM, LLC SECTION 23 Original SHEET WINDSTREAM DIGITAL CENTREX (WDC) (Continued) 23.3 FEATURE DESCRIPTIONS (Continued) A. Feature Package 1 - Basic Station (Continued) DIRECT OUTWARD DIAL Allows an WDC station line within a customer group to place calls to the exchange without attendant assistance. END-TO-END SIGNALING Allows an WDC station user, while in the talking state, to send DTMF tones to the other end. HUNTING Allows an WDC station to be set up in customer specified hunt group of lines for incoming call completion. When an incoming call attempt is made to a busy station assigned to a hunt group, the hunt group is sequentially searched for an idle line to route the call to. PERMANENT HOLD/CALL HOLD for any length of time. Allows an WDC station user to place a call on hold SPEED CALL - INDIVIDUAL SHORT Allows the WDC station user to place calls to a list of frequently called numbers by dialing fewer digits than the complete directory number. Limited to eight frequently called numbers. SPEED CALL - GROUP Allows a list of frequently called numbers to be set up for an WDC customer group to allow WDC members to place calls by dialing fewer digits than the complete directory number. STATION TO STATION DIALING station lines of a digital WDC group. Calls may be dialed to completion between any two THREE WAY CONFERENCE conference with two other parties. Allows an WDC station line to establish a three way B. Feature Package 2 - Enhanced Station I CALL FORWARD - BUSY Allows an WDC customer to have incoming calls to a station automatically forwarded to a predetermined telephone number when the called station line is busy. CALL FORWARD - NO ANSWER Allows an WDC customer to have incoming calls automatically forwarded to a predetermined telephone number after a predetermined number of rings.

92 OKLAHOMA WINDSTREAM, LLC SECTION 23 Original SHEET WINDSTREAM DIGITAL CENTREX (WDC) (Continued) 23.3 FEATURE DESCRIPTIONS (Continued) B. Feature Package 2 - Enhanced Station I (Continued) CLASS OF SERVICE - FULLY RESTRICTED calling within the customers WDC group. Allows an WDC line to be restricted to CLASS OF SERVICE - SEMI-TOLL RESTRICTED from placing toll calls. Allows an WDC line to be restricted CONFERENCE SIX PORT This feature provides a six party conference bridge. DIRECTED CALL PICKUP Allows an WDC station to pickup a call directed to another member of the group by dialing a code and the directory number of the called station. DISTINCTIVE RINGING calls. Provides a different ringing cadence for intragroup and DID LOUDSPEAKER PAGING Allows an WDC station to access customer provided paging systems by dialing an access code. RING AGAIN Allows an WDC station encountering a busy station to be notified when the busy station becomes idle. SPEED CALL - RING LIST Allows an WDC station user to place calls to a list of frequently called numbers by dialing fewer digits than the complete directory number. Limited to thirty frequently called numbers. This feature is incompatible with Short Speed Call and Group Speed Call. C. Feature Package 3 - Enhanced Station II ENHANCED THREE-WAY CALLING Allows a non-controlling party on a three-way call to add another conferee to the call. This in effect links two or more three-way conference bridges together. EXECUTIVE BUSY OVERRIDE station by dialing a code. Enables WDC user to gain access to a busy WDC INTERGROUP CALLING Allows WDC user in different customer groups to call each other by using abbreviated dialing. LAST NUMBER REDIAL pressing a single key. Enables WDC user to redial the last number called by

93 OKLAHOMA WINDSTREAM, LLC SECTION 23 Original SHEET WINDSTREAM DIGITAL CENTREX (WDC) (Continued) 23.3 FEATURE DESCRIPTIONS (Continued) C. Feature Package 3 - Enhanced Station II (Continued) MUSIC-ON-HOLD Allows a recorded music source to be applied to calls placed in a temporary hold status. STATION CALL PARK I Allows WDC user to park a call against its own directory number. The parked call is retrieved from a station by dialing a feature access code and the directory number against which the call is parked. D. Feature Package 4 - Uniform Call Distribution (UCD) 2ND & 3RD RECORDED ANNOUNCEMENT Allows calls queued for UCD to receive periodical announcements to assure callers that their call will be answered as soon as an agent is available. AUDIO INPUT ON INCOMING CALLS IN QUEUE Allows incoming calls to a UCD group to be routed to audio announcements when call answer is delayed past a customer-defined delay threshold. UCD QUEUE STATUS LAMP Provides a visual indication at the customer premises of how long the first call in the incoming call queue has been waiting for a UCD agent. UNIFORM CALL DISTRIBUTION This service allows for an even distribution of incoming calls to a listed directory number over a group of WDC station lines. Each WDC station line has its own directory number. WDC stations users can toggle their station's status as an answering position between activity and inactive. E. Feature Package 5 - Attendant Features ACCESS TO PAGING Allows an attendant to gain access to customer-provided loudspeaker paging equipment. AUTODIAL Allows the attendant to dial selected numbers by pressing the autodial feature key which is programmed for a particular number. AUTOMATIC RECALL Alerts the attendant that a caller has waited on hold for a predetermined period and needs attention. Includes line-to-line calls, trunk-to-line calls, and line-to-trunk calls if answer supervision is expected on the outgoing trunk. BUSY VERIFY - STATIONS busy or idle. This allows the attendant to determine whether station are

94 OKLAHOMA WINDSTREAM, LLC SECTION 23 Original SHEET WINDSTREAM DIGITAL CENTREX (WDC) (Continued) 23.3 FEATURE DESCRIPTIONS (Continued) E. Feature Package 5 - Attendant Features (Continued) BUSY VERIFY - TRUNKS busy or idle. This allows the attendant to determine whether trunks are CALL HOLD Allows the attendant to hold a call manually by pressing the hold/release key, or to hold the call automatically by pressing another loop key. CALL PARK Allows the attendant to park calls against any directory number in the attendant customer group. CALL PARK RECALL TIMER Defines the amount of time a parked call can remain in the parked condition. If unanswered the call is returned to the attendant. CALL SELECTION Allows the attendant to answer incoming calls by the following methods; Calls are answered as they are received, regardless of type. Calls are answered by manually selecting a specific call type. CAMP-ON This allows the attendant to extend calls to a busy station. When the busy station becomes idle, the camped-on call rings the station. CONFERENCE CALL- MAXIMUM SIX conference call (including the attendant). Allows the attendant to establish a six-port CONSOLE DISPLAY Provides a 16-character alphanumeric display, 28 light emitting diodes and 28 button keyboard. Assist the attendant in handling calls efficiently. CONSOLE TEST Allows the attendant to test the functional operations of the console. CONTROL OF TRUNK GROUPS Allows the attendant to control access of all stations and incoming trunks to various trunk groups by operating corresponding keys. DELAYED OPERATION Allows the attendant to place calls for restricted WDC stations. When the called station answers, the attendant can connect the calling station. INTERPOSITION CALLS/TRANSFER between attendants. Allows attendant to speak and transfer calls LOCKED LOOP OPERATION Allows the attendant to hold calls on a loop. LOCKOUT Restricts an attendant from reentering a call on a held loop unless recalled by the WDC user or by automatic recall.

95 OKLAHOMA WINDSTREAM, LLC SECTION 23 Original SHEET WINDSTREAM DIGITAL CENTREX (WDC) (Continued) 23.3 FEATURE DESCRIPTIONS (Continued) E. Feature Package 5 - Attendant Features (Continued) MULTIPLE CONSOLE OPERATIONS Allows for the assignment of a maximum of 6 consoles within any customer group. MULTIPLE LISTED DIRECTORY NUMBER Allows attendant to identify and properly answer incoming calls from multiple listed directory numbers. NIGHT SERVICE - FIXED Allows calls normally routed to the attendant during the day to be routed to a per designated locations at night. NIGHT SERVICE - FLEXIBLE Allows the attendant to program the night service routes for each incoming call identification assigned to the customer. NIGHT SERVICE - TRUNK ANSWER ANY STATION Allows any WDC line in the customer group to answer an incoming call by dialing a code. POSITION BUSY Allows the attendant to make the console unavailable for additional queued calls. The attendant can originate calls and program features while in the busy state. RELEASE UPON COMPLETION Allows the attendant to release stations extended to WDC stations after dialing but before outpulsing is completed. SECRECY Allows the attendant to talk to the called WDC station without the calling party hearing the conversation. SERIAL CALL Allows the attendant to extend a call to more than one station. When the caller wants to be extended to more than one station, the attendant request the caller remain off hook after the first call to be routed back to the attendant of routing the next WDC station. SPEED CALL Allows the attendant to place calls to frequently called numbers by pressing the speed dial key and dialing a one or two digit code. STRAIGHT FORWARD OUTWARD COMPLETION the attendant extend a call outside the customer group. Allows an WDC user to request SWITCH LOOP The attendant console can have up to six loops assigned to provided the attendant with voice access to all calls routed to the console for completion. THROUGH DIALING Allows the attendant to select a trunk facility for a WDC user and extend dial tone to the WDC line.

96 OKLAHOMA WINDSTREAM, LLC SECTION 23 Original SHEET WINDSTREAM DIGITAL CENTREX (WDC) (Continued) 23.3 FEATURE DESCRIPTIONS (Continued) E. Feature Package 5 - Attendant Features (Continued) TRANSFER Allows WDC users to transfer calls to the attendant for further processing. TRUNK GROUP BUSY/ACCESS CONTROL - KEY Allows the attendant to utilize special keys as a common interface for trunk group access control. TRUNK GROUP BUSY/INDICATION for trunk group busy indication. Provides the attendant with a lamp status display TWO-WAY SPLITTING Allows the attendant to talk privately with either the calling or called party. The attendant can alternate between either the calling or called line. WILDCARD KEY Allows the attendant to invoke special features not directly available through a feature key on the console. F. Feature Package 6 - Business Set Features The following Business Set Features require the use of priority customer equipment. AUTO DIAL Allows the business set user to call a frequently dialed number by pressing the assigned feature key. CALL BACK QUEUING Allows a business set user to request a call back when encountering an all trunks busy condition on the customers outgoing trunks. CALL FORWARD Allows a business set user to forward calls to another WDC user. Optional call forward conditions are call forward-all, call forward-busy, call forward-no answer, call forward intragroup. CALL FORWARD REASON DISPLAY Allows business set user to identify the type of forwarded condition when they receive forwarded calls. Requires display option on customer equipment. CALL FORWARD/AUTO DIAL DISPLAY Displays the number currently programmed for the call forward or the automatic dial features. Requires display option on customer equipment. CALL PARK Enables a business set user to park a call against their directory number. The parked call can be retrieved from any station by dialing the retrieved code and the directory number against which the call is parked.

97 OKLAHOMA WINDSTREAM, LLC SECTION 23 Original SHEET WINDSTREAM DIGITAL CENTREX (WDC) (Continued) 23.3 FEATURE DESCRIPTIONS (Continued) F. Feature Package 6 - Business Set Features (Continued) CALL WAITING Provides a tone to the WDC user to alert them of another incoming call request. The called WDC station may acknowledge the new caller by placing the existing call on hold or by abandoning the existing call and receiving the new caller. DISPLAY CALLED NUMBER Provides visual feedback of the number dialed on outgoing calls or feature activation. Requires display option on customer equipment. DISPLAY CALLING NUMBER Provides business set user with visual feedback concerning incoming calls. Display called number only applies to intra-group calls. Requires display option on customer equipment. END-TO-END SIGNALING digits while active on a call. Provides the capability to outpulse dual-tone multifrequency FEATURE CODE ACCESS Provides an alternate method of accessing WDC features other than through the use of feature keys. FEATURE DISPLAY Provides the business set user with visual feedback for feature activation, including features such as three-way calling, call transfer, call waiting, call park, ring again, call pickup, busy override, and speed call. Requires display option on customer equipment. GROUP INTERCOM Allows an WDC user to call a member of a predesignated group by using abbreviated dialing. HELD CALLS Allows a business set user to hold an established call on the business set. The WDC user may originate or receive another call on any idle directory number. LISTEN ON HOLD Allows a business set user to monitor a call through the speaker in customer primes equipment. When the called party answers, the WDC business set user must remove the handset from the cradle. MAKE SET BUSY Allows a business set user to place their primary directory number in a busy condition to outside calls. MULTIPLE APPEARANCE DIRECTORY NUMBER - SCA and MCA Allows a directory number to be assigned to more than one business set for a multiple call arrangement. With Single Call Arrangement (SCA) any business set user with the directory appearance may make or receive calls on the directory number. SCA allows only one business set user to be active on the directory number at one time. With Multiple Call Arrangements (MCA) more than one business set user can be active on the directory number at one time, limited by the number of appearances in the group.

98 OKLAHOMA WINDSTREAM, LLC SECTION 23 Original SHEET WINDSTREAM DIGITAL CENTREX (WDC) (Continued) 23.3 FEATURE DESCRIPTIONS (Continued) F. Feature Package 6 - Business Set Features (Continued) ON HOOK DIALING Allows the WDC business user to originate calls without lifting the handset. QUERY TIME KEY Displays the current time and date by activating the time key. Requires display option on customer primes equipment. RING AGAIN Allows the WDC business set user to monitor a busy directory number and notify the user when the called station becomes free. SHORT HUNT Allows incoming calls to a business set user to hunt over a set of directory number appearances on the business set. The short hunt is limited to the number of directory appearances on the business set. SIX PORT CONFERENCE Allows an WDC business set user with a conference key assigned to establish a six port conference, including the WDC business set user. SPEED CALLING Allows an WDC business set user to access frequently dialed numbers by utilizing an abbreviated code. THREE-WAY CALLING/TRANSFER Enables an WDC business set user to establish a three-way call or to transfer a call to another WDC user. G. Automatic Route Select (ARS) This feature allows outgoing calls to be automatically routed to idle outgoing trunks. CALL-BACK QUEUING With this feature, an WDC user encountering an all-trunksbusy condition has the option for being notified when a trunk becomes idle. CALL-BACK QUEUING ENHANCED This feature provides two options. One is to deny a call the ability to search the expensive route set. Two allows the search of all trunk routes, including expensive routes. EXPENSIVE-ROUTE WARNING TONE selection of an expensive trunk route. Provides a warning tone to indicate the OFF-HOOK QUEUING This feature allows an WDC user to remain off-hook while waiting for an idle trunk route. H. VIRTUAL FACILITIES GROUP This feature enables WDC users to gain access to special trunk facilities by dialing an access code. I. STATION CALL PARK II Allows calls to park against a specific number other than the WDC users directory number. Calls may then be retrieved, from any station in the WDC group, by dialing the revival access code. J. Enhanced Custom Calling The features listed are fully described and are subject to the regulations and limitations as described in Section 30 of this tariff: Caller ID, Call Trace and Enhanced Feature Package A.

99 OKLAHOMA WINDSTREAM, LLC SECTION 23 Original Sheet WINDSTREAM DIGITAL CENTREX (WDC) (Continued) 23. WINDSTREAM DIGITAL CENTREX (WDC) (Continued) 23.4 Rates and Charges (1) A. Network Access Registers (NARS), per NARS WDC NARS Rate Monthly Rate $24.10 Monthly Rates Monthly 36 Month 60 Month B. WDC Station lines, each Rate Rate Rate $ 7.75 $ 7.10 $ 6.30 C. Features Feature Package 1 Per Line $ 3.00 $ 2.50 $ 1.90 Feature Package 2 Per Line $ 2.50 $ 2.10 $ 1.85 Feature Package 3 Per Line $ 2.25 $ 1.95 $ 1.75 Feature Package 4 Per Line $ 3.10 $ 2.90 $ 2.70 Per Customer Group $ $ $ Feature Package 5 Per Console $ $ $ Feature Package 6 Per Station $ 5.50 $ 4.90 $ 4.25 Optional Feature Packages ARS Per Group $ $ 9.10 $ 8.10 VFG Per Trunk $ 7.25 $ 6.50 $ 5.95 Station Call Park II Per Group $ $ $ D. Enhanced Custom Calling Monthly Rate Caller ID per Centrex Line $3.00 Call Trace per Centrex Line $3.00 Enhanced Feature Package A per Centrex Line (Call Return, Repeat Dial, Call Selector, Preferred Call Forwarding, and Selective Call Accept) $8.00 (1) Regular Multi-Element Charges also apply as specified in Section 27 of this Tariff.

100 OKLAHOMA WINDSTREAM, LLC SECTION 24 Original SHEET DEFINITIONS Access Charge Access Line Advance Billing Applicant Arrears Billing Base Rate Area A charge for the ability to reach or have access to the local and/or long distance network. The telephone company provided and maintained facility which provides access to and/or from the switched network. Billing sequence in which billing is rendered at the beginning of the period covered by the bill. Any person, partnership, cooperative corporation, corporation, lawful entity, or any combination thereof requesting affirmative service or action from the telephone company. Billing method in which billing is made after the period for which service has been rendered. The developed area within each exchange service area designated in the tariffs of the company, or if not so designated, an area within one-half mile radius of the serving central office. Business Service A class of exchange service furnished to individuals, firms, partnerships, corporations, agencies, shops, works, etc., engaged in business; tenants of office buildings; hotels receiving individual line, party line, or private branch exchange service; individuals practicing a profession or operating a business and having no offices other than their residence; and individuals whose actual or obvious use of the service is primarily of a business, professional or occupational nature, including those whose listings in the directory denotes such use of service.

101 OKLAHOMA WINDSTREAM, LLC SECTION 24 Original SHEET DEFINITIONS (Continued) Campus Central Office Centrex Service Circuit (Channel) Class of Service Commission Multiple buildings located on a single tract or area of land or on adjacent and abutting tracts of land where all the buildings and land are subject to majority ownership by the same person. A campus may be intersected or traversed by public thoroughfares provided that the segments created would be continuous in the absence of the thoroughfare. A tract or tracts of land used for farming and/or ranching shall not be considered a "campus." An operating unit by means of which connections are established between customers' lines and trunks or toll lines. WINDSTREAM Digital Centrex is a Central Office-based software service that offers today's customers, whether large or small, a software communications alternative to a multi-line hardware offering. One communication path between two or more points suitable for transmitting communication information. A description of service furnished a customer in terms of grade of service, type of rate, location, and use. The Corporation Commission of Oklahoma. Company (The Company) Oklahoma Windstream, LLC Connecting Arrangement The equipment provided by the Company to accomplish the direct electrical connections of customer provided facilities with the facilities of the Company. Contiguous Property Property owned or leased by the subscriber which is not separated by public highways or by property occupied by others.

102 OKLAHOMA WINDSTREAM, LLC SECTION 24 Original SHEET DEFINITIONS (Continued) Customer (Subscriber) Customer Line Any person, firm, partnership, corporation, municipality, cooperative, organization, governmental agency, etc., provided with services by the Company. The circuit or channel used to connect the customer with the normal serving central office equipment for that customers location. Customer Trouble Report Any oral or written report given to the company's repair service by a customer or user of telephone service relating to a physical defect or difficulty or dissatisfaction with the provision of the telephone company regulated services. Each trouble report shall count as a separate report regardless of whether subsequent reports relate to the same physical defect, difficulty or dissatisfaction with the provision of the telephone company regulated services. Date of Presentation The date upon which a bill or notice is mailed, postage prepaid, properly addressed to the subscriber, or if not mailed, the date upon which that bill or notice is presented to the subscriber by a representative of the Company. Delinquent Account An unpaid account. An account becomes delinquent 15 days after the date of the bill or after any deferred payment date previously established and agreed to by the Company. Demarcation Point Exchange The point of separation between customer and regulated telephone company facilities. A geographic area established by a telephone company and approved by the Commission for the administration of local telephone service in a specified area which usually embraces a city, town, or village and its environs. It may consist of one or more central offices together with associated plant used in furnishing communication service in that area.

103 OKLAHOMA WINDSTREAM, LLC SECTION 24 Original SHEET DEFINITIONS (Continued) Extended Area Service (EAS) Facilities A type of telephone service whereby customers are provided service within or between certain specific exchanges at rates different than established toll rates. All the plant and equipment of a telephone company including all tangible and intangible real and personal property without limitation, and any and all means and instrumentalities in any manner owned, operated, leased, licensed, used, controlled, furnished, or supplied for, by, or in connection with the regulated business of any telephone company. Foreign Exchange Service Grade of Service Held Application IntraLATA Call Intrastate Call InterLATA Call Exchange service furnished by means of a circuit connecting a customer's premise with a central office outside of the exchange area in which the customer premise is located. The type of service furnished a customer with respect to the quantity of telephone numbers which may be connected to the same access line (1-party, 2-party, 4-party, etc.). A firm but unfilled written application for new service or a different class or grade of service. Any long distance call which is originated and terminated within the boundaries of the LATA, regardless of whether such call crosses LATA boundaries prior to reaching its termination point. Any long distance call which is originated and terminated within the boundaries of the State of Oklahoma, regardless of whether such call crosses state boundaries prior to reaching its termination point. Any call which is originated in one LATA and terminated in another LATA.

104 OKLAHOMA WINDSTREAM, LLC SECTION 24 Original SHEET DEFINITIONS (Continued) Interstate Call Joint User LATA Any call which is originated in one state and terminated within the boundaries of another state. An individual or concern authorized by the Company and the subscriber to share in the use of the subscriber's business telephone service. Local Access and Transport Area. Local Service Area The area within which are located the exchange stations to which calls may be made under a specified schedule of exchange rates without the payment of toll charges. Long Distance Service (Toll Service) Interexchange telephone service for which a message or bulk charge is made. Member of Firm or Business Message Individuals, firms, companies, or associations engaged in the same business or profession on one premises, receiving service from the same facilities, are considered as members of a firm or business of the individuals or members of the firm, company or association file a joint income tax return and also if any individual member of a firm, company or association substantially participate in the earnings of his fellow member of such firm, company or association. Network Interface A completed communication between stations. The normal demarcation point separating the telephone company's regulated facilities and equipment from the unregulated facilities, equipment, or systems provided by the customer. The provision of the network interface is the responsibility of the telephone company.

105 OKLAHOMA WINDSTREAM, LLC SECTION 24 Original SHEET DEFINITIONS (Continued) Off-Premises Extensions Outside Plant Extensions in premises other than that in which the primary access line is located. Company equipment and facilities installed on, along, over, or under streets, alleys, highways, or on private rights-of-way between the central office and customers' locations, or between central offices. Party Line Service Person Premises A grade of exchange service which provides that two or more telephone numbers may share the same circuit connecting the customer's premises with the central office. A natural person and any partnership, corporation, agency of government, association, trust, or other legal entity. Any room of a building occupied by the subscriber in person or by the subscriber's personnel. Any two or more adjoining or opposite rooms located on the same floor of a building occupied by the subscriber in person or by the subscriber's personnel. Any rooms on two or more successive or adjoining stories of a building provided all of the rooms or portions of each room on the two or more successive or adjoining stories are occupied by the subscriber in person or the subscriber's personnel.

106 OKLAHOMA WINDSTREAM, LLC SECTION 24 Original SHEET DEFINITIONS (Continued) Registered Equipment Equipment which complies and has been approved within the registration provisions of Part 68 of the Federal Communications Commission's Rules and Regulations. Residence Service Route Mileage A class of exchange service furnished to an individual at a residence or place of dwelling where the actual or obvious use of the service is for social or domestic purposes. The distance measured along the route of the circuit between any two given points on that circuit. Rural Service Area Service That area within the exchange service area which lies outside the base rate area and in which urban classes of service are furnished at established rates plus extra exchange line mileage charges. Service is used in these rules in its broadest and most inclusive sense and includes any and all acts done, rendered, or performed and any and all things furnished or supplied by telephone companies in the provision of regulated offerings to their customers. Service shall not include the printing, distribution or sale of advertising in telephone directories, maintenance of inside wire, customer premises equipment, billing and collection, mobile telephone service and other unregulated services.

107 OKLAHOMA WINDSTREAM, LLC SECTION 24 Original SHEET DEFINITIONS (Continued) Service Charge A charge made for the purpose of reimbursing, or partially reimbursing, the Company for the cost involved in connecting, changing or rearranging services provided a customer. Service Interruption Subscriber Tariff Service outage; total failure; complete loss of service due to a trouble condition in the telephone company provided facilities. Any person provided with telephone service by the Company. All or any part of the body of rates, tolls, charges, rentals, classifications, and terms and conditions of service relating to the services offered by the Company, the conditions under which offered and the charges therefor, which have been filed with and approved by the Commission. Telephone Company (Company) Any person, firm, partnership, corporation or other entity engaged in furnishing regulated telephone services under the jurisdiction of the Oklahoma Corporation Commission. Telephone or Telecommunications Service Service provided by a telephone company including voice, data, and all other types of regulated communications services offered under the telephone company's tariffs. Terminal Equipment Telephone instrument or equipment which is connected in compliance with Part 68 of the FCC Rules and utilized for the purpose of telephone communications. Temporary Service Exchange service definitely known to be required for a short period, such as service provided for contractors for use during construction of a building, sales campaigns, athletic contests, conventions, fairs, etc.

108 OKLAHOMA WINDSTREAM, LLC SECTION 25 Original SHEET LOCAL EXCHANGE RATES 25.1 Reserved for Future Use 25.2 Application Rates for local exchange service include the provision of initial diagnostics required to determine whether a service problem is caused by facilities for which the Company is responsible or facilities for which the customer is responsible. Local exchange service however does not include the provision of actual repairs to facilities for which the customer is responsible, nor does it provide for specific diagnostics regarding the facilities for which the customer is responsible.

109 OKLAHOMA WINDSTREAM, LLC SECTION 25 Original SHEET LOCAL EXCHANGE RATES 25.3 Rates for All Classes of Service A. Schedule of Rates Residence and Business Exchange Residential One Party Business One Party Rotary Business One-Party Non-Rotary Commercial PBX Trunk Hotel/Motel PBX Trunk Key System Baron (EAS to Stilwell) Prior to 2/08/94 $13.75 $22.45 $22.45 $41.70 $32.25 $24.50 After 02/08/94 $15.00 $24.20 $24.20 $41.70 $34.00 $26.25 Cameron Prior to 2/08/94 $13.75 $22.45 $22.45 $41.70 $32.25 $24.50 After 02/08/94 $15.00 $24.20 $24.20 $41.70 $34.00 $26.25 Heavener Prior to 2/08/94 $13.75 $22.45 $22.45 $41.70 $32.25 $24.50 After 02/08/94 $15.00 $24.20 $24.20 $41.70 $34.00 $26.25 Monroe-Howe (EAS to Poteau) Prior to 2/08/94 $13.75 $22.45 $22.45 $41.70 $32.25 $24.50 After 02/08/94 $15.00 $24.20 $24.20 $41.70 $34.00 $26.25 Poteau (EAS to Monroe-Howe) Prior to 2/08/94 $13.75 $22.45 $22.45 $41.70 $32.25 $24.50 After 02/08/94 $15.00 $24.20 $24.20 $41.70 $34.00 $26.25 Stilwell (EAS to Baron) Prior to 2/08/94 $13.75 $22.45 $22.45 $41.70 $32.25 $24.50 After 02/08/94 $15.00 $24.20 $24.20 $41.70 $34.00 $26.25 Vian Prior to 2/08/94 $13.75 $22.45 $22.45 $41.70 $32.25 $24.50 After 02/08/94 $15.00 $24.20 $24.20 $41.70 $34.00 $26.25 Wister Prior to 2/08/94 $13.75 $22.45 $22.45 $41.70 $32.25 $24.50 After 02/08/94 $15.00 $24.20 $24.20 $41.70 $34.00 $26.25 Notes: 1) Rates shown do not include a Company provided instrument. 2) Any license, gross receipts, occupation, franchise tax, inspection fee, or any similar form of tax levied by the municipality is to be added to the above rates and billed as a separate item. 3) Dual Tone Multi-Frequency Signaling is a part of Basic Local Service pursuant to OCC Order No , issued on Cause No. RM , dated February 8, The after 2/8/94 monthly rate above, includes the rate for Push Button Dialing Service. In accordance with Order No , customers who, prior to 2/8/94, did not subscribe to Push Button Dialing Service are not required to subscribe until the customer changes service or moves to another location.

110 OKLAHOMA WINDSTREAM, LLC SECTION 25 Original Sheet LOCAL EXCHANGE RATES (Continued) 25.4 Reserved for Future Use

111 OKLAHOMA WINDSTREAM, LLC SECTION 25 Original SHEET LOCAL EXCHANGE RATES (Continued) 25.5 Extended Area Service Plan This optional plan provides for one-way originating calling to a designated exchange or zone. Each originating exchange or zone will have only one designated calling exchange or zone as defined below. The monthly recurring rate below allows the customer to place 2000 minutes of calls per month. Any calls that are in addition to the 2000 minutes will be billed as noted below. Unused minutes from one month do not carry forward to another month. Originating Exchange/Zone Baron Cameron Heavener Monroe-Howe Poteau Stilwell Vian Wister Extended Community Westville Poteau Poteau Heavener Heavener Tahlequah Sallisaw Poteau This service is provided on a per line basis and is available only to customers on their current lines at their current location that on September 21, 1999 subscribed to Extended Community Saver Unlimited Plan as provided by Southwestern Bell. Monthly Over 2000 MOU Rate per minute rate Residential $20.00 $0.08 Business $30.00 $0.08

112 OKLAHOMA WINDSTREAM, LLC SECTION 26 Original SHEET 1 BARON EXCHANGE Beginning at the northeast (NE) corner of the northwest quarter (NW 1/4) of Section 24, T17N, R25E, Adair County, Oklahoma; thence south 3/4 mile to the northeast (NE) corner of the southeast quarter (SE 1/4) of the southwest quarter (SW 1/4) of said Section 24, T17N, R25E; thence east 3/4 mile to the northeast (NE) corner of the southwest quarter (SW 1/4) of the southwest quarter (SW 1/4) of Section 19, T17N, R26E; thence south 2 miles to the southeast (SE) corner of the northwest quarter (NW 1/4) of the southwest quarter (SW 1/4) of Section 31, T17N, R26E; thence west 1 3/4 miles to the southeast (SE) corner of the northeast quarter (NE 1/4) of the southwest quarter (SW 1/4) of Section 35, T17N, R25E, thence south 1 mile to the southeast (SE) corner of the northeast quarter (NE 1/4) of the southeast quarter (SE 1/4) of Section 2, T16N, R25E; thence west 3/4 mile to the southwest (SW) corner of the northeast quarter (NE 1/4) of the southwest quarter (SW 1/4) of said Section 2, T16N, R25E; thence north 1/4 mile to the southwest (SW) corner of the southeast quarter (SE 1/4) of the northwest quarter (NW 1/4) of said Section 2, T16N, R25E; thence west 1 mile to the southwest (SW) corner of the southeast quarter (SE 1/4) of the northwest quarter (NW 1/4) of Section 3, T16N, R25E; thence north approximately 5/8 mile to the southwest (SW) corner of the northeast quarter (NE 1/4) of the southwest quarter (SW 1/4) of the southeast quarter (SE 1/4) of Section 33, T17N, R25E; thence west approximately 1 mile to the southwest (SW) corner of the northwest quarter (NW 1/4) of the southwest quarter (SW 1/4) of the southeast quarter (SE 1/4) of Section 32, T17N, R25E; thence west approximately 1/2 mile, following an unnamed creek bed in a northwesterly, southwesterly direction, to the southwest (SW) corner of said Section 32, T17N, R25E; thence south 1/4 mile to the southeast (SE) corner of the northeast quarter (NE 1/4) of the northwest quarter (NW 1/4) of Section 5, T16N; R25E; thence west 3/4 mile to the southwest (SW) corner of the northeast quarter (NE 1/4) of the northeast quarter (NE 1/4) of Section 6, T16N, R25E; thence north 1 1/2 miles to the southwest (SW) corner of the northeast quarter (NE 1/4) of the southwest quarter (SW 1/4) of Section 30, T17N, R25E; thence west 4 3/4 miles to the southwest (SW) corner of the northwest quarter (NW 1/4) of the southeast quarter (SE 1/4) of Section 29, T17N, R24E; thence north 1 3/4 miles to the northwest (NW) corner of the northeast quarter (NE 1/4) of Section 20, T17N, R24E; thence east 10 miles to the northeast (NE) corner of the northwest quarter (NW 1/4) of Section 24, T17N, R25E; the point of beginning.

113 OKLAHOMA WINDSTREAM, LLC SECTION 26 Original SHEET 2 BARON EXCHANGE

114 OKLAHOMA WINDSTREAM, LLC SECTION 26 Original SHEET 3 CAMERON EXCHANGE Beginning at the southeast (SE) corner of the northeast quarter (NE 1/4) of the southwest quarter (SW 1/4) of the southwest quarter (SW 1/4) of Section 27, T9N, R27E, LeFlore County, Oklahoma; thence south approximately 8 1/8 miles, in a southwesterly direction, following the Oklahoma and Arkansas State Boundary Line, to the southeast (SE) corner of the southwest quarter (SW 1/4) of Section 3, T7N, R27E; thence west approximately 9 miles to the southwest (SW) corner of the southeast quarter (SE 1/4) of Section 6, T7N, R26E; thence north approximately 1/8 mile to the southwest (SW) corner of the northwest quarter (NW 1/4) of the southwest quarter (SW 1/4) of the southeast quarter (SE 1/4) of said Section 6, T7N, R26E, the Poteau River; thence north approximately 7/8 mile, in a northwesterly direction, meandering along the Poteau River, to the southwest (SW) corner of Section 31, T8N, R26E; thence north approximately 3/4 mile to the southwest (SW) corner of the northwest quarter (NW 1/4) of the northwest quarter (NW 1/4) of said Section 31, T8N, R26E; thence west 1 1/4 miles to the southwest (SW) corner of the northeast quarter (NE 1/4) of the northeast quarter (NE 1/4) of Section 35, T8N, R25E; thence north 1 3/4 miles to the northwest (NW) corner of the northeast quarter (NE 1/4) of the southeast quarter (SE 1/4) of Section 23, T8N, R25E; thence east 1 1/4 miles to the northwest (NW) corner of the southwest quarter (SW 1/4) of Section 19, T8N, R26E; thence north 1 1/4 miles to the northwest (NW) corner of the southwest quarter (SW 1/4) of the northwest quarter (NW 1/4) of Section 18, T8N, R26E; thence east 1 mile to the northwest (NW) corner of the southwest quarter (SW 1/4) of the northwest quarter (NW 1/4) of Section 17, T8N, R26E; thence north 3/4 mile to the southwest (SW) corner of the northwest quarter (NW 1/4) of Section 8, T8N, R26E; thence west 1 mile to the southwest (SW) corner of the northwest quarter (NW 1/4) of Section 7, T8N, R26E, the Poteau River; thence north approximately 3 1/2 miles in a northeasterly, easterly, direction, to the northeast (NE) corner of the northwest quarter (NW 1/4) of the southeast quarter (SE 1/4) of the southeast quarter (SE 1/4) of Section 33, T9N, R26E; thence east 3 1/8 miles to the northeast (NE) corner of the southeast quarter (SE 1/4) of the southeast quarter (SE 1/4) of Section 36, T9N, R26E; thence north approximately 1/4 mile to the northwest (NW) corner of the southwest quarter (SW 1/4) of Section 31, T9N, R27E; thence east approximately 3 1/4 miles, in a northeasterly direction, to the southeast (SE) corner of the northeast quarter (NE 1/4) of the southwest quarter (SW 1/4) of the southwest quarter (SW 1/4) of Section 27, T9N, R27E, the Oklahoma and Arkansas State Boundary Line, the point of beginning.

115 OKLAHOMA WINDSTREAM, LLC SECTION 26 Original SHEET 4 CAMERON EXCHANGE

116 OKLAHOMA WINDSTREAM, LLC SECTION 26 Original SHEET 5 HEAVENER EXCHANGE Beginning at the northeast (NE) corner of the northwest quarter (NW 1/4) of the northwest quarter (NW 1/4) of the southwest quarter (SW 1/4) of Section 27, T6N, R27E, the Oklahoma-Arkansas Boundary Line, LeFlore County, Oklahoma; thence south approximately 18 1/2 miles to the southeast (SE) corner of the southwest quarter (SW 1/4) of Section 27, T3N, R27E; thence west approximately 13 1/2 miles to the southwest (SW) corner of Section 28, T3N, R25E; thence north 9 1/2 miles to the southwest (SW) corner of the northwest quarter (NW 1/4) of Section 9, T4N, R25E; thence west 1 mile to the southwest (SW) corner of the northwest quarter (NW 1/4) of Section 8, T4N, R25E; thence north 1 mile to the southwest (SW) corner of the northwest quarter (NW 1/4) of Section 5, T4N, 25E; thence west 2 miles to the southwest (SW) corner of the northwest quarter (NW 1/4) of Section 1, T4N, R24E; thence north 1/2 mile to the southwest (SW) corner of the southeast quarter (SE 1/4) of the southwest quarter (SW 1/4) of Section 35, T5N, R24E; thence west approximately 1 1/4 miles to the southwest (SW) corner of Section 34, T5N, R24E; thence north 1/2 mile to the southwest (SW) corner of the northwest quarter (NW 1/4) of said Section 34, T5N, R24E; thence west 3/4 mile to the southeast (SE) corner of the southwest quarter (SW 1/4) of the northwest quarter (NW 1/4) of Section 33, T5N, R24E; thence west 1 3/4 miles to the southwest (SW) corner of the southeast quarter (SE 1/4) of Section 31, T5N, R24E; thence north 1 mile to the southwest (SW) corner of the southeast quarter (SE 1/4) of Section 30, T5N, R24E; thence west 1/2 mile to the southwest (SW) corner of the southwest quarter (SW 1/4) of said Section 30, T5N, R24E; thence north 3 miles to the northwest (NW) corner of Section 18, T5N, R24E; thence east 9 1/2 miles to the northwest (NW) corner of the northeast quarter (NE 1/4) of Section 15, T5N, R25E; thence north 3/4 mile to the northwest (NW) corner of the southwest quarter (SW 1/4) of the northeast quarter (NE 1/4) of Section 10, T5N, R25E; thence east 2 5/8 miles to the northwest (NW) corner of the northeast quarter (NE 1/4) of the southwest quarter (SW 1/4) of the northwest quarter (NW 1/4) of Section 7, T5N, R26E; thence north 1 mile to the northwest (NW) corner of the northeast quarter (NE 1/4) of the southwest quarter (SW 1/4) of the northwest quarter (NW 1/4 of Section 6, T5N, R26E; thence east approximately 1 1/8 miles to the northwest (NW) corner of the southeast quarter (SE 1/4) of the northwest quarter (NW 1/4) of Section 5, T5N, R26E; thence north 1 3/4 miles to the northwest (NW) corner of the southeast quarter (SE 1/4) of Section 29, T6N, R26E; thence east approximately 7 7/8 miles to the northeast (NE) corner of the northwest quarter (NW 1/4) of the northwest quarter (NW 1/4) of the southwest quarter (SW 1/4) of Section 27, T6N, R27E, the Oklahoma-Arkansas Boundary Line, the point of beginning.

117 OKLAHOMA WINDSTREAM, LLC SECTION 26 Original SHEET 6 HEAVENER EXCHANGE

118 OKLAHOMA WINDSTREAM, LLC SECTION 26 Original SHEET 7 HOWE EXCHANGE Beginning at the northeast (NE) corner of the southeast quarter (SE 1/4) of the northwest quarter (NW 1/4) of Section 34, T7N, R27E, the Oklahoma-Arkansas Boundary Line, LeFlore County, Oklahoma; thence south approximately 5 1/4 miles, following the Oklahoma-Arkansas Boundary Line, to the southeast (SE) corner of the southwest quarter (SW 1/4) of the northwest quarter (NW 1/4) of Section 27, T6N, R27E; thence west 8 miles to the southeast (SE) corner of the southwest quarter (SW 1/4) of the northwest quarter (NW 1/4) of Section 29, T6N, R26E; thence south 1 3/4 miles to the southeast (SE) corner of the northwest quarter (NW 1/4) of the northwest quarter (NW 1/4) of Section 5, T5N, R26E; thence west 1 1/8 miles to the southeast (SE) corner of the southwest quarter (SW 1/4) of the northwest quarter (NW 1/4) of the northwest quarter of Section 6, T5N, R26E; thence south 1 mile to the southeast (SE) corner of the southwest quarter (SW 1/4) of the northwest quarter (NW 1/4) of the northwest quarter (NW 1/4) of Section 7, T5N, R26E; thence west 2 5/8 miles to the southwest (SW) corner of the northwest quarter (NW 1/4) of the northeast quarter (NE 1/4) of Section 10, T5N, R25E; thence north approximately 5 miles to the northwest (NW) corner of the southwest quarter (SW 1/4) of the northeast quarter (NE 1/4) of Section 15, T6N, R25E, the Poteau River; thence east approximately 6 3/8 miles, meandering along the Poteau River in a northeasterly, easterly direction, to the northwest (NW) corner of the southeast quarter (SE 1/4) of the northeast quarter (NE 1/4) of the northeast quarter (NE 1/4) of Section 15, T6N, R26E; thence north approximately 2 7/8 miles to the northwest (NW) corner of the southeast quarter (SE 1/4) of the northeast quarter (NE 1/4) of the northeast quarter (NE 1/4) of Section 34, T7N, R26E; thence west approximately 5 5/8 miles to the northeast (NE) corner of the southeast quarter (SE 1/4) of the northwest quarter (NW 1/4) of Section 34, T7N, R27E, the Oklahoma-Arkansas Boundary Line, the point of beginning.

119 OKLAHOMA WINDSTREAM, LLC SECTION 26 Original SHEET 8 HOWE EXCHANGE

120 OKLAHOMA WINDSTREAM, LLC SECTION 26 Original SHEET 9 POTEAU EXCHANGE Beginning at the northeast (NE) corner of the northeast quarter (NE 1/4) of Section 10, T7N, R27E, the Oklahoma- Arkansas State Boundary Line, LeFlore County, Oklahoma; thence south approximately 4 1/4 miles, following the Oklahoma-Arkansas State Boundary Line, to the southwest (SW) corner of the southeast quarter (SE 1/4) of the northwest quarter (NW 1/4) of the northeast quarter (NE 1/4) of Section 34, T7N, R27E; thence west 5 3/4 miles to the southeast (SE) corner of the southwest quarter (SW 1/4) of the northeast quarter (NE 1/4) of the northeast quarter (NE 1/4) of Section 34, T7N, R26E; thence south approximately 2 3/4 miles to the southeast (SE) corner of the southwest quarter (SW 1/4) of the southeast quarter (SE 1/4) of the southeast quarter (SE 1/4) of Section 10, T6N, R26E, the Poteau River; thence west approximately 6 1/8 miles, meandering along the Poteau River, to the southeast (SE) corner of the northwest quarter (NW 1/4) of the northeast quarter (NE 1/4) of Section 15, T6N, R25E; thence west 3 3/4 miles to the southwest (SW) corner of the northwest quarter (NW 1/4) of the northwest quarter (NW 1/4) of Section 18, T6N, R25E; thence north 3 1/4 miles to the southwest (SW) corner of Section 30, T7N, R25E; thence west 9 miles to the southwest (SW) corner of Section 27, T7N, R23E; thence north approximately 3 3/4 miles to the northwest (NW) corner of the southwest quarter (SW 1/4) of the northwest quarter (NW 1/4) of Section 10, T7N, R23E, to Brazil Creek; thence north approximately 9 miles, meandering along Brazil Creek, to the northeast (NE) corner of the southeast quarter (SE 1/4) of the southeast quarter (SE 1/4) of Section 24, T8N, R24E; thence south 7/8 mile to the southeast (SE) corner of the northeast quarter (NE 1/4) of the southeast quarter (SE 1/4) of Section 25, T8N, R24E; thence west 1/2 mile to the southeast (SE) corner of the northeast quarter (NE 1/4) of the southwest quarter (SW 1/4) of said Section 25, T8N, R24E; thence south 1/2 mile to the northeast (NE) corner of the southeast quarter (SE 1/4) of the northwest quarter (NW 1/4) of Section 36, T8N, R24E; thence east 1/2 mile to the northeast (NE) corner of the southeast quarter (SE 1/4) of the northeast quarter (NE 1/4) of said Section 36, T8N, R24E; thence south 3/4 mile to the northeast corner of Section 1, T7N, R24E; thence east 3/4 mile to the northeast (NE) corner of the northwest quarter (NW 1/4) of the northeast quarter (NE 1/4) of Section 6, T7N, R25E; thence south 1/2 mile to the northeast (NE) corner of the northwest quarter (NW 1/4) of the southeast quarter (SE 1/4) of said Section 6, T7N, R25E; thence east 1/2 mile to the northwest (NW) corner of the northeast quarter (NE 1/4) of the southwest quarter (SW 1/4) of Section 5, T7N, R25E; thence north 1/4 mile to the northwest (NW) corner of the southeast quarter (SE 1/4) of the northwest quarter (NW 1/4) of said Section 5, T7N, R25E; thence east 1/4 mile to the northwest (NW) corner of the southwest quarter (SW 1/4) of the northeast quarter (NE 1/4) of said Section 5, T7N, R25E; thence north 1/4 mile to the northwest (NW) corner of the northeast quarter (NE 1/4) of said Section 5, T7N, R25E; thence east approximately 4 5/8 miles to the northeast (NE) corner of the northwest quarter (NW 1/4) of the northwest quarter (NW 1/4) of the northwest quarter (NW 1/4) of

121 OKLAHOMA WINDSTREAM, LLC SECTION 26 Original SHEET 10 POTEAU EXCHANGE (Continued) Section 6, T7N, R26E, to the Poteau River; thence south approximately 1 mile, meandering along the Poteau River, to the northeast (NE) corner of the northwest quarter (NW 1/4) of Section 7, T7N, R26E; thence east approximately 9 1/2 miles to the northeast (NE) corner of the northeast quarter (NE 1/4) of Section 10, T7N, R27E, the Oklahoma- Arkansas State Boundary Line, the point of beginning.

122 OKLAHOMA WINDSTREAM, LLC SECTION 26 Original SHEET 11 POTEAU EXCHANGE

123 OKLAHOMA WINDSTREAM, LLC SECTION 26 Original SHEET 12 STILWELL EXCHANGE AREA I Beginning at the northeast (NE) corner of the southwest quarter (SW 1/4) of the southwest quarter (SW 1/4 of Section 30, T17N, R25E, Adair County, Oklahoma; thence south approximately 1 1/2 miles to the northeast (NE) corner of the southwest quarter (SW 1/4) of the northeast quarter (NE 1/4) of Section 6, T16N, R25E; thence east approximately 7/8 mile to the northwest (NW) corner of the northeast quarter (NE 1/4) of the southwest quarter (SW 1/4) of the northeast quarter (NE 1/4) of Section 5, T16N, R25E; thence north approximately 1/4 mile to the southeast (SE) corner of Section 31, T17N, R25E; thence north approximately 1/4 mile, in a northeasterly direction, following an unnamed creek, to the northeast (NE) corner of the southwest quarter (SW 1/4) of the southwest quarter (SW 1/4) of Section 32, T17N, R25E; thence south approximately 1/8 mile, in a southeasterly direction, to the northwest (NW) corner of the southeast quarter (SE 1/4) of the southeast quarter (SE 1/4) of the southwest quarter (SW 1/4) of said Section 32, T17N, R25E; thence east approximately 1 1/4 miles to the northeast (NE) corner of the southwest quarter (SW 1/4) of the southwest quarter (SW 1/4) of the southeast quarter (SE 1/4) of Section 33, T17N, R25E; thence south approximately 5/8 mile to the northeast (NE) corner of the northwest quarter (NW 1/4) of the southwest quarter (SW 1/4) of Section 3, T16N, R25E; thence east approximately 1 mile to the northeast (NE) corner of the northwest quarter (NW 1/4) of the southwest quarter (SW 1/4) of Section 2, T16N, R25E; thence south 1/4 mile to the northeast (NE) corner of the southwest quarter (SW 1/4) of the southwest quarter (SW 1/4) of said Section 2, T16N, R25E; thence east 3/4 mile to the northwest (NW) corner of the southwest quarter (SW 1/4) of the southwest quarter (SW 1/4) of Section 1, T16N, R25E; thence north approximately 1 mile to the northwest (NW) corner of the southeast quarter (SE 1/4) of the southwest quarter (SW 1/4) of Section 35, T17N, R25E; thence east approximately 2 miles to the northeast (NE) corner of the southwest quarter (SW 1/4) of the southwest quarter (SW 1/4) of Section 31, T17N, R26E; thence south approximately 1/4 mile to the southeast (SE) corner of the southwest quarter (SW 1/4) of the southwest quarter (SW 1/4) of said Section 31, T17N, R26E, the Barren Fork Creek; thence east approximately 3 1/2 miles, in a northeasterly, southeasterly direction, to the northeast (NE) corner of the southwest quarter (SW 1/4) of the southeast quarter (SE 1/4) of Section 34, T17N, R26W, the Oklahoma-Arkansas State Boundary Line; thence south approximately 18 1/4 miles, following the Oklahoma-Arkansas State Boundary Line, to the southeast (SE) corner of the southwest quarter (SW 1/4) of the southeast quarter (SE 1/4) of Section 31, T14N, R27E; thence west approximately 12 3/4 miles to the southwest (SW) corner of Section 31, T14N, R25E; thence north 1/4 mile to the southwest (SW) corner of the northwest quarter (NW 1/4) of the southwest quarter (SW 1/4) of said Section 31, T14N, R25E; thence west 1 3/4 miles to the southwest (SW) corner of the northeast quarter (NE 1/4) of the southwest quarter (SW 1/4) of Section 35, T14N, R24E; thence north 5 3/4 miles to the southwest (SW) corner of the southeast quarter (SE 1/4) of the southwest

124 OKLAHOMA WINDSTREAM, LLC SECTION 26 Original SHEET 13 STILWELL EXCHANGE AREA I (Continued) quarter (SW 1/4) of Section 35, T15N, R24E; thence west 4 1/4 mile to the southwest (SW) corner of Section 31, T15N, R24E, the Adair and Cherokee County Line; thence north 12 miles to the northwest (NW) corner of Section 6, T16N, R24E, the Adair and Cherokee County Line; thence east approximately 3/4 mile to the southwest (SW) corner of Section 31, T17N, R24E; thence north 1/8 mile to the northwest (NW) corner of the southwest quarter (SW 1/4) of the southwest quarter (SW 1/4) of the southwest quarter (SW 1/4) of said Section 31, T17N, R24E; thence east 1 1/2 miles to the northwest (NW) corner of the southwest quarter (SW 1/4) of the southwest quarter (SW 1/4) of the southeast quarter (SE 1/4) of Section 32, T17N, R24E; thence north 1 1/8 miles to the northwest (NW) corner of the southwest quarter (SW 1/4) of the southeast quarter (SE 1/4) of Section 29, T17N, R24E; thence east 4 3/4 miles to the northeast (NE) corner of the southwest quarter (SW 1/4) of the southwest quarter (SW 1/4) of Section 30, T17N, R25E, the point of beginning. AREA II Beginning at the northeast (NE) corner of the southeast quarter (SE 1/4) of the southeast quarter (SE 1/4) of the southeast quarter (SE 1/4) of the Section 36, T17N, R23E, Cherokee County, Oklahoma; thence south 1/8 mile to the southeast (SE) corner of Section 36, T17N, R23E, the Cherokee and Adair County Line; thence west approximately 5/8 mile to the northwest corner of Section 1, T16N, R23E; thence south 12 miles to the southeast (SE) corner of Section 36, T15N, R23E, the Cherokee and Adair County Line; thence west 1 1/2 miles to the southwest (SW) corner of the southeast quarter (SE 1/4) of Section 35, T15N, R23E; thence north 5 1/8 miles to the northwest (NW) corner of the southwest quarter (SW 1/4) of the southwest quarter (SW 1/4) of the southeast quarter (SE 1/4) of Section 2, T15N, R23E; thence east 1 3/8 miles to the northwest (NW) corner of the southeast quarter (SE 1/4) of the southeast quarter (SE 1/4) of the southeast quarter (SE 1/4) of Section 1, T15N, R23E; thence north approximately 7 miles to the northwest (NW) corner of the southeast quarter (SE 1/4) of the southwest quarter (SW 1/4) of the southwest quarter (SW 1/4) of Section 36, T17N, R23E; thence east approximately 7/8 mile to the northeast (NE) corner of the southeast quarter (SE 1/4) of the southeast quarter (SE 1/4) of the southeast quarter (SE 1/4) of Section 36, T17N, R23E, the Cherokee and Adair County Line, the point of beginning.

125 OKLAHOMA WINDSTREAM, LLC SECTION 26 Original SHEET 14 STILWELL EXCHANGE

126 OKLAHOMA WINDSTREAM, LLC SECTION 26 Original SHEET 15 VIAN EXCHANGE Beginning at the northeast (NE) corner of the northeast quarter (NE 1/4) of Section 4, T13N, R23E, Sequoyah County, Oklahoma; thence south 6 miles to the southeast (SE) corner of Section 33, T13N, R23E; thence west to the northeast (NE) corner of Section 4, T12N, R23E; thence south 5 7/8 miles to the southeast (SE) corner of the northeast quarter (NE 1/4) of the southeast quarter (SE 1/4) of the southeast quarter (SE 1/4) of Section 33, T12N, R23E; thence west 3/4 mile to the southeast (SE) corner of the northeast quarter (NE 1/4) of the southwest quarter (SW 1/4) of the southwest quarter (SW 1/4) of said Section 33, T12N, R23E; thence south 7 1/8 miles to the southeast (SE) corner of the southeast quarter (SE 1/4) of the southwest quarter (SW 1/4) of the southwest quarter (SW 1/4) of Section 4, T10N, R23E; thence west approximately 9 3/4 miles, meandering along the Arkansas River in a northwesterly direction, to the southwest (SW) corner of the northwest quarter (NW 1/4) of the northeast quarter (NE 1/4) of Section 2, T11N, R21E; thence north 6 1/2 miles to the northwest (NW) corner of the northeast quarter (NE 1/4) of the southwest quarter (SW 1/4) of the southwest quarter (SW 1/4) of Section 35, T13N, R21E; thence east 5/8 mile to the northwest (NW) corner of the southeast quarter (SE 1/4) of the southeast quarter (SE 1/4) of said Section 35, T13N, R21E; thence north 1 3/4 miles to the northwest (NW) corner of the northeast quarter (NE 1/4) of the northeast quarter (NE 1/4) of Section 26, T13N, R21E; thence east 1 3/4 miles to the northwest (NW) corner of the northeast quarter (NE 1/4) of Section 30, T13N, R22E; thence north 3 miles to the northwest (NW) corner of the northeast quarter (NE 1/4) of Section 7, T13N, R22E; thence east 3/8 mile to the southwest (SW) corner of the southeast quarter (SE 1/4) of the southeast quarter (SE 1/4) of the southeast quarter (SE 1/4) of Section 6, T13N, R22E; thence north 1 1/2 miles crossing the Sequoyah and Cherokee County Line to the northwest (NW) corner of the northeast quarter (NE 1/4) of the northeast quarter (NE 1/4) of the southeast quarter (SE 1/4) of Section 31, T14N, R22E; thence east 2 1/8 miles to the northeast (NE) corner the southeast quarter (SE 1/4) of Section 33, T14N, R22E; thence south 5/8 mile crossing the Sequoyah and Cherokee County Line to the northeast (NE) corner of the southeast quarter (SE 1/4) of the northeast quarter (NE 1/4) of the northeast quarter (NE 1/4) of Section 4, T13N, R22E; thence east 2 1/8 miles to the northwest (NW) corner of the southeast quarter (SE 1/4) of the northwest quarter (NW 1/4) of the northwest quarter (NW 1/4) of Section 1, T13N, R22E; thence north 1 mile crossing the Sequoyah and Cherokee County Line to the northwest (NW) corner of the southeast quarter (SE 1/4) of the northwest quarter (NW 1/4) of the northwest quarter (NW 1/4) of Section 36, T14N, R22E; thence east 1 3/8 miles to the northeast (NE) corner of the southeast quarter (SE 1/4) of the northeast quarter (NE 1/4) of the northwest quarter (NW 1/4) of Section 31, T14N, R23E; thence south 7/8 mile to the northeast (NE) corner of the northwest quarter (NW 1/4) of Section 6, T13N, R23E; thence east 2 1/2 miles to the point of beginning.

127 OKLAHOMA WINDSTREAM, LLC SECTION 26 Original SHEET 16 VIAN EXCHANGE

128 OKLAHOMA WINDSTREAM, LLC SECTION 26 Original SHEET 17 WISTER EXCHANGE Beginning at the northeast (NE) corner of Section 36, T7N, R24E, LeFlore County, Oklahoma; thence south 3 1/4 miles to the northeast (NE) corner of the southeast quarter (SE 1/4) of the northeast quarter (NE 1/4) of Section 13, T6N, R24E; thence east 3 1/2 miles to the northeast (NE) corner of the southeast quarter (SE 1/4) of the northwest quarter (NW 1/4) of Section 15, T6N, R25E, thence south 5 3/4 miles to the southeast (SE) corner of the southwest quarter (SW 1/4) of Section 7, T5N, R24E; thence north 9 miles to the northwest (NW) corner of Section 31, T7N, R24E; thence east 6 miles to the northeast (NE) corner of Section 36, T6N, R24E, the point of beginning.

129 OKLAHOMA WINDSTREAM, LLC SECTION 26 Original SHEET 18 WISTER EXCHANGE

130 OKLAHOMA WINDSTREAM, LLC SECTION 27 Original SHEET SERVICE CHARGES - CONNECTIONS, MOVES AND CHANGES 27.1 Multi-Element Non-Recurring Charges Multi-element non-recurring charges are applicable for the following activities resulting from a customer's request. Service Order Charge (S); Line Connection Charge (L); Trip Charge (T); Installation of Expedite Charge (E); These charges are in addition to all other applicable rates and charges associated with the service being provided. The charges specified herein do not contemplate work being performed by the Company employees at a time when overtime wages apply, due to the request of the customer, nor do they contemplate work begun being interrupted by the customer. If the customer requests overtime labor being performed or interrupts work once begun, a charge in addition to the specific charges may be made for the additional cost involved. Residential customers may, at their option, enter into a non-recurring charge installment payment arrangement. The maximum length of contract period will be 120 days (four billing cycles) beginning with the customer bill following the activity related to the non-recurring charge. Installments will be of equal amounts, except that the initial installment will be a minimum, of $ If the initial installment is the minimum of $15.00, then the remaining installments will be equal. At any time during the contract period, customers may pay the balance due of the installment contract which concurrently terminates the installment payment arrangement. The obligation of one customer under contract generally may not be transferred to another party unless such action is required by the Company to collect payments in default. The "Service Order Charge" (S) applies for work (each service order) done in receiving, recording, and processing information necessary to execute a customer's request for installations of service, moves and/or changes and rearrangements. This charge will apply for each order involving customer initiated "records only" service orders except for orders affecting a billing address change.

131 OKLAHOMA WINDSTREAM, LLC SECTION 27 Second Revised Sheet 2 Cancels First Revised Sheet SERVICE CHARGES - CONNECTIONS, MOVES AND CHANGES (Continued) 27.1 Multi-Element Non-Recurring Charges (Continued) A "Line Connection Charge" (L) applies to work done in the Central Office and/or outside plant facility associated with providing each access line (the line from the serving central office up to and including the station protector at the customer's premises), or making changes thereto. A "Trip Charge" (T) is applicable when a Company employee makes a field trip (including but not limited to the customer's premises) to perform requested work, other than disconnect work. An Installation Expedite Charge (E) is applicable for specific customer requests to have a complex service installed sooner than within the normal interval. Complex service is defined in this instance as any service request that installs or relocates 5 or more single party lines, Centrex lines or NARS, and PBX or DID Trunks. Complex services also include any intra or interexchange private line, digital data, Mbps or higher circuits, ISDN services, and FX services. Regular multi-element non-recurring charges are as follows: Residence Business Service Order Charge (S), initial $21.00 $30.00 Service Order Charge, existing customer $5.00 $15.00 (R) Service Order Charge, Record Change (I) Line Connection Charge (L), each Central Office line or trunk Trip Charge, (T) each (1) Installation Expedite Charge (E), each request N/A Service Order Charge for existing customers who add Custom Calling or CLASS features (I) (1) Only one trip charge applies in connection with work associated with same customer request. ISSUED: March 14, 2011 EFFECTIVE: March 15, 2011 PUD

132 OKLAHOMA WINDSTREAM, LLC SECTION 27 Original Sheet SERVICE CHARGES - CONNECTIONS, MOVES AND CHANGES (Continued) 27.2 Link-Up Oklahoma A. Applicability The Link Up Oklahoma Service Connection Program is a federally sponsored assistance program designed to make telephone service accessible to low-income residential households who are currently not on the public switched network. B. Discounts Customers deemed eligible for Link-Up Assistance will receive a reduction in the eligible customary service charge for commencing telecommunications service for a single telecommunications connection at the customer s principal place of residence. The monthly discounted service charge shall be 50% of the customary charge or $30, whichever is less. A qualifying low-income customer may receive a deferred schedule for payment of the charges assessed for commencing service, for which the customer does not pay interest. The interest charges not assessed to the customer shall be for connection charges of up to $200 that are deferred for a period not to exceed one year. Charges assessed for commencing service include any charges that the Company customarily assesses to connect customers to the network. These charges do not include any permissible security deposit requirements. NOTE: These charges do not include an amount for security deposit requirements, any applicable aid to construction charges, inside wire charges and/or other applicable charges. C. Eligibility Requirements The Eligibility Requirements for Link-Up Service are the same as those for Lifeline Service. Customers who qualify for Lifeline Assistance automatically receive the Link-Up discounts set forth in this section. See Section for Eligibility Requirements applicable to both Lifeline and Link-Up Service. D. General The credit is available on the installation of a single residential access line to the principal residence of the eligible customer. A qualifying low-income customer shall receive the benefit of the Link-Up program for a second or subsequent time only for a principal place of residence with an address different from the residence address at which the Link-Up assistance was provided previously.

133 OKLAHOMA WINDSTREAM, LLC SECTION 27 Original Sheet SERVICE CHARGES - CONNECTIONS, MOVES AND CHANGES (Continued) 27.2 Link-Up Oklahoma (Continued) E. Link Up America On Tribal Lands A) The Link Up America on Tribal Lands program is available to eligible applicants who certify residence on tribal lands as defined in Title 25, Code of Federal Regulations, Section 20.1, paragraph (v). (1) B) The applicant or customer seeking to obtain Link Up Service on Tribal Lands credits must demonstrate their current participation in one of the following assistance programs. The Applicant or Customer shall complete and sign, under penalty of perjury, an authorization and self-certification form provided by the Company. 1) Food Stamps 2) Temporary Assistance to Needy Families (TANF) 3) Supplemental Security Income (SSI) 4) Medical Assistance 5) Vocational Rehabilitation (including aid to the hearing impaired 6) Oklahoma Sales Tax Relief 7) Federal Public Housing Assistance 8) Low Income Home Energy Assistance Program 9) Bureau of Indian Affairs general assistance (2) 10) Temporary Assistance for Needy Families (TAFN) Triballyadministered block grant programs (3) 11) Head Start Programs (only applicant or customer who satisfy the income qualifying eligibility provision) or 12) National School Lunch Program (only applicant or customer who satisfy the income standard of the program for free meals. C) The applicant must not be a dependent for Federal Income Tax purposes, unless the applicant is over the age of 60 years of age. D) The applicant must also certify agreement to notify the Company if the applicant no longer participates in the program or programs described in paragraph B, above, for which the applicant certified their participation in. E) The service installation charge, as described elsewhere in this tariff, will be discounted by fifty percent (50%) not to exceed $30. An additional 100% discount will be applied for service installation charges between $60 and $130, including any facilities based charges associated with the extension of lines or construction of facilities needed to initiate service. F) The discount will not apply to charges for facilities or equipment on the customer side of the demarcation point. (1) The Company shall have no responsibility for the certification of applicant s or customers eligibility. (2) Applicant must have sufficient resources to meet the basic and special needs defined by the Bureau Standard of Assistance. 25 C.F.R. Sec (3) 42 U.S.C. Sec. 612 and 45 C.F.R. Sec. 286.

134 OKLAHOMA WINDSTREAM, LLC SECTION 27 Original Sheet SERVICE CHARGES - CONNECTIONS, MOVES AND CHANGES (Continued) 27.3 Residential and Business Service Promotions When in the opinion of the Telephone Company, it becomes feasible to promote the use of residential and business service, service may be connected at a reduced rate or without a nonrecurring charge for a specified promotional period of generally 30 days or less. These promotional offerings will only be made when the Telephone Company determines that one or more of the following conditions are met: a) That Service Order activity is in a temporary off peak period, or b) That other residential or business service data indicates a need to further penetrate the residential and business service market.

135 OKLAHOMA WINDSTREAM, LLC SECTION 27 Original Sheet SERVICE CHARGES - CONNECTIONS, MOVES AND CHANGES (Continued) 27.4 Waiver of Nonrecurring Charges for Military Personnel This waiver applies to Military Reservists, National Guard and Full Time Military Personnel who disconnect and/or those requesting reconnection of their service due to military deployment associated with Operation Enduring Freedom, Operation Iraqi Freedom or Operation Noble Eagle (Homeland Defense) or any yet to be named military campaigns. All residence nonrecurring charges are to be waived at the time the access line is installed. The nonrecurring charges include the service charge for the access line, and additional access lines as found in Section 27 of the tariff, and any optional feature or features installed at the same time as found in Section 30 of the tariff. Verification of military service will be required for this waiver. Military Personnel will be required to provide the name and telephone number of their Commanding Officer and date of orders. In order to qualify for this waiver, military personnel must meet one or more of the following qualifications: a. Personnel who were relocated to other countries, states or cities because of Operation Enduring Freedom, Operation Iraqi Freedom, or Operation Noble Eagle or other military campaigns and have returned to Windstream territory. b. Personnel who were moved from military bases in other telephone company areas because of Operation Enduring Freedom, Operation Iraqi Freedom, or Operation Noble Eagle, or other military campaigns and have relocated to Windstream territory. c. Only Personnel who were moved as a direct result of Operation Enduring Freedom, Operation Iraqi Freedom, or Operation Noble Eagle or other military campaigns are eligible for this waiver. Military personnel being relocated as a result of normal military operation are not eligible. This waiver is not available to personnel whose telephone service was disconnected for nonpayment, or disconnected prior to military service.

136 OKLAHOMA WINDSTREAM, LLC SECTION 28 Original SHEET MILEAGE CHARGES 28.1 Reserved for Future Use

137 OKLAHOMA WINDSTREAM, LLC SECTION 28 Original SHEET MILEAGE CHARGES (Continued) 28.2 Detached Extension Mileage Below is the rate for a detached extension, per ¼ mile or fraction thereof, route mileage measurement via the central office if that route is necessary. Monthly Rate A. Between buildings on different premises - Minimum of two quarters $2.00 Each additional quarter mile 1.00 B. Between buildings on the same premises Radio Program Channels (Local Loop and IXC Portion) FCC Tariff Number 260 applies 28.4 Local Loop Rental The services described and rated in this Section provide a two-wire metallic circuit used only for alarm and metering type circuits. This type of circuit is also known as a dry pair. The design and physical makeup of this two-wire metallic service are neither available nor applicable for Analog or Data service. For Voice Grade, Program Audio, narrowband, wideband, Digital Data, high Capacity Private Line Services, or any optional features, conditioning, bridging and multiplexing, rates contained in the Oklahoma Rural Telephone Companies Intrastate Access Services Tariff apply. It is expressly declared that fully metallic facilities are in continually decreasing supply, and the Company is not obligated to continue to make such facilities available nor to continue to furnish to existing customers. The total mileage is the sum of the direct route mileage from each point to its serving central office, with fractional 1/4 miles treated as full ¼ miles, for each two point segment of distance. Charges per cable pair: Monthly Service Rate Charge First 1/4 Mile $4.00 (1) Each additional 1/4 Mile 1.00 For each terminated segment where segments are permanently tied together, combined mileage applies. (1) Charges in Section 27.

138 OKLAHOMA WINDSTREAM, LLC SECTION 29 Original SHEET NATIONAL AND REVERSE DIRECTORY ASSISTANCE A. General 1. National Directory Assistance is a service whereby customers may dial 1411 and request assistance in determining listing information of subscribers who are located outside the customer s local calling area (exchange). 2. Reverse Directory Assistance is a reverse search service that allows the caller to request a customer s name and/or address after giving the directory assistance operator a complete telephone number. Customers may access Reverse Directory Assistance by dialing B. Conditions C. Rates The following conditions and rates apply to all calls from customers who request National Directory Assistance or Reverse Directory Assistance. 1. The customer will be charged for each call made to National Directory Assistance or Reverse Directory Assistance. Customers may receive one listing per call. The National and/or Reverse Directory Assistance rate applies per call, whether or not a number, name, or address is provided; this includes requests for numbers, names, or address that are non-published or unlisted. 2. There are no billing exemptions or allowances for National Directory Assistance or Reverse Directory Assistance service requests. 3. Charges for National Directory Assistance or Reverse Directory Assistance service are not applicable to calls placed from hospitals, or to calls placed by customers who certify they are unable to use a directory because of visual or physical handicap. 4. National Directory Assistance and Reverse Directory Assistance services will not be available from Hotel/Motel and Pay Telephones. Per Request 1. National Directory Assistance $ Reverse Directory Assistance $1.99

139 OKLAHOMA WINDSTREAM, LLC SECTION 30 Original Sheet OPTIONAL SERVICES 30.1 Custom Calling Services A. Custom Calling Services are optional telephone service arrangements which provide one or more of the following features: 1) Call Waiting Alerts a customer who is using his telephone that another caller is trying to reach him. 2) Call Forwarding Permits a customer to transfer all incoming calls to another telephone number within the exchange or on the Long Distance Telecommunications Network where facilities permit. The Call Forwarding customer is responsible for the payment of charges for each call between his Call Forwarding equipped telephone and the telephone to which the call is being forwarded. The transmission may vary depending on the distance and routing necessary, therefore, transmission may not meet normal standards. 3) Three Way Calling Enables a customer to add a third party to an existing call without operator assistance, thereby establishing a three-way conversation. The transmission may vary depending on the distance and routing necessary, therefore, transmission may not meet normal standards. 4) Speed Calling Eight-Code Capacity - enables a customer to place calls to other telephone numbers by dialing a one-digit code rather than the complete telephone number. Thirty-Code Capacity - enables a customer to place calls to other telephone numbers by dialing a two-digit code rather than the complete telephone number. 5) Call Forwarding Busy This features provides for calls terminating to a subscriber s busy directory number to be forwarded to either a different subscriber s telephone number or a different telephone number for the same subscriber located on a different premises from the Call Forwarding Busy Line provisioned premises. The customer selected forward-to telephone number is preprogrammed at the time service is established and can only be changed via service order. Call Forwarding Busy Line shall not be used to extend calls on a planned and continuing basis to intentionally avoid the payment of Rotary Line Service.

140 OKLAHOMA WINDSTREAM, LLC SECTION 30 Original Sheet OPTIONAL SERVICES (Continued) 30.1 Custom Calling Services (Continued) A. (Continued) 6) Call Forwarding No Answer This feature provides for calls terminating to a subscriber s idle directory number to be forwarded, after a customer preselected interval, to another telephone number. The customer selected forward-to telephone number and specified interval are preprogrammed at the time service is established and can only be changed via service order. B. Custom Calling Services will be provided in connection with one-party residence and business service. Party line and P(A)BX services are excluded. C. The service will be furnished only at locations where adequate and suitable facilities are available. D. Other facilities requested by customers and not detrimental to this service or other services of the Telephone Company will be furnished in accordance with regulations and at the rates specified in the applicable sections of this Tariff. E. The Company may, from time to time, engage in promotions to increase customer awareness and/or customer subscribership of these services. Promotions are limited to (1) reduction in the monthly recurring charges and/or non-recurring charges for these services or, (2) waiver of monthly recurring charges and/or non-recurring charges for these services. Individual promotions are limited to three hundred sixty-five (365) days in duration. The company shall notify the Director of the Public Utility Division fifteen (15) days prior to offering such promotions. F. Upon initial availability in a particular exchange of Windstream custom calling feature(s), service(s) or combinations thereof, the Company may elect to waive the nonrecurring charges and up to the first two month's recurring charges for customers subscribing to such service(s) or feature(s) for a period of up to sixty days following the date on which such service(s), feature(s) or combinations thereof, becomes available in that exchange. If a promotion or a waiver for such feature(s), service(s) or combinations thereof is in effect for all customers in the customer's class of service at the time the customer orders the feature(s) or service(s), the general promotion or waiver will apply instead of this waiver. A subscriber may not participate in both this waiver and a concurrent general promotion or waiver for the feature(s) ordered. G. Disaster Assistance Plan In the event that a natural disaster occurs in one of the Company s exchanges and destroys or partially destroys customers premises, the Company may, at its sole discretion, elect to implement a Disaster Assistance Plan. Under the Plan, the Company may, for example, waive the installation fee and up to three months recurring service charges for Call Forwarding, Call Forwarding Busy, Call Forwarding No Answer, Preferred Call Forwarding, Ring +, and/or other features the Company may deem appropriate. This Plan will only be available to residential and business customers whose premises are damaged to the point they are considered unsafe, unsuitable, or uninhabitable. Charges will only be waived with respect to existing local exchange service accounts which are not partially or fully suspended at the time of the offer. Charges will not be waived on service established at a new location.

141 OKLAHOMA WINDSTREAM, LLC SECTION 30 Original Sheet OPTIONAL SERVICES (Continued) 30.1 Custom Calling Services (Continued) H. The following rates and charges apply in addition to the established rates and charges for the service with which these features are associated. One Feature, per line Monthly Rate (1) Residence Business Call Waiting $4.99 $6.99 Call Forwarding Call Forwarding Busy Call Forwarding No Answer Three-Way Calling Speed Calling (8-Code) Speed Calling (30-Code) * Two Features * Call Waiting w/call Forwarding $4.99 $7.99 * Call Waiting w/3-way Calling $4.99 $7.99 * Call Waiting w/speed Calling (8-Code) $4.99 $7.99 * Call Waiting w/speed Calling (30-Code) $5.50 $6.99 * Call Forwarding w/3-way Calling $4.99 $7.9 * Call Forwarding w/speed Calling (8-Code) $4.99 $6.99 * Call Forwarding w/speed Calling (30-Code) $4.99 $6.99 * Speed Calling (8-Code) w/3-way Calling $4.99 $7.99 * Speed Calling (30-Code) w/3-way Calling $4.99 $7.99 * Three or More Features) * Call Forwarding w/call Waiting & 3-Way Calling $5.99 $8.99 * Call Forwarding w/call Waiting & Speed Calling (8-Code) $5.99 $8.99 * Call Forwarding w/call Waiting & Speed Calling (30-Code) $6.25 $8.99 * Call Forwarding w/speed Calling (8-code) & 3-Way Calling $5.99 $8.99 * Call Forwarding w/speed Calling (30-code) & 3-Way Calling $6.00 $8.99 * Call Waiting w/speed Calling (8-code) & 3-Way Calling $5.99 $8.99 * Call Waiting w/speed Calling (30-code) & 3-Way Calling $6.25 $8.99 * Call Forwarding w/call Waiting, Speed Calling (30-code) & 3-Way Calling $8.00 $10.99 * Call Forwarding w/call Waiting, Speed Calling (8-code) & 3-Way Calling $7.99 $10.99 *(1) When two features are ordered on each line, the combined rates on the "two features" line apply. *(2) When three or more features are ordered on each line, the combined rates on the "three or more features" line apply. (3) Service Order Charge applies as found in Section 27. * These residential services are available only to existing customers at existing locations.

142 OKLAHOMA WINDSTREAM, LLC SECTION 30 Original Sheet OPTIONAL SERVICES 30.2 CLASS Services A. Applications CLASS Service is a group of central office call management features offered in addition to basic telephone service. CLASS Service consists of the following features: B. Definitions of Feature Offerings 1. Call Return This feature enables a customer to place a call to the telephone number associated with the most recent call received, whether or not the call was answered or the number is known. When the customer dials a code, the number of the last caller is announced, unless the telephone number of the last incoming call was suppressed either via per call or per line blocking, or unless the last call was from outside the serving area. The customer presses ONE to request that the network place the call. If the called line is not busy, the call is placed. If the called line is busy, a confirmation announcement is heard, the customer hangs up, and a queuing process begins. For the next 30 minutes, both the calling and the called lines are checked periodically for availability to complete the call. If during this queuing process the called line becomes idle, the customer is notified, via a distinctive ring, that the network is ready to place the call. When the customer picks up the telephone, the call will automatically be placed. Call Return is not available on Operator handled calls. 2. Repeat Dialing Repeat Dialing, when activated, automatically redials the last number the customer attempted to call. If the called line is not busy, the call will be placed. If the called line is busy, a confirmation announcement is heard, the customer hangs up and a queuing process begins. For the next 30 minutes, both the calling and called lines are checked periodically for availability to complete the call. If during the queuing process the called line becomes idle, the customer is notified, via a distinctive ring, that the network is ready to place the call. When the customer picks up the telephone, the call will automatically be placed.

143 OKLAHOMA WINDSTREAM, LLC SECTION 30 Original Sheet OPTIONAL SERVICES 30.2 CLASS Services B. Definitions of Feature Offerings 3. Call Selector Call Selector provides a distinctive ringing pattern to the subscribing customer for calls received from specific telephone numbers. The customer creates a screening list of telephone numbers through an interactive dialing sequence. When a call is received from one of the predetermined telephone numbers, the customer is alerted with a distinctive ringing pattern (short, long, short). Calls from telephone numbers not included on the screening list will produce a normal ring. If the customer subscribes to Call Waiting and a call is received from a telephone number on the Call Selector screening list while the line is in use, the Call Waiting tone will also be distinctive. When a telephone number on the Call Selector screening list also appears on the Preferred Call Forwarding list, the Preferred Call Forwarding will take precedence. Likewise, when the same number is shown on the Selective Call Rejection list, the call will be blocked. A customer s line will not produce a distinctive alert if the calling line is not referenced to and originated by the main telephone number or a Telephone Number identified number than represents all the lines in a collection of lines, such as multi-line hunt groups. 4. Preferred Call Forwarding Preferred Call Forwarding allows the customer to transfer selected calls to another telephone number. A screening list of numbers is created by the customer and placed in the network memory via an interactive dialing sequence. Subsequently, calls are forwarded to the Call Forwarding telephone number only if the calling number can be obtained and is found to match a number on the screening list. If the customer also subscribes to Selective Call Rejection and the same telephone number is entered on both screening lists, the Selective Call Rejection features must be deactivated to allow the call to forward. This feature will not work if the calling line is not referenced to and originated by the main telephone number, or a Telephone Number identified number that represents all the lines in a collection of lines such as multi-line hunt groups.

144 OKLAHOMA WINDSTREAM, LLC SECTION 30 Original Sheet OPTIONAL SERVICES 30.2 CLASS Services B. Definitions of Feature Offerings (Continued) 5. Selective Call Rejection This feature provides the customer the ability to prevent incoming calls from specified telephone numbers. A screening list is created by the customer either by adding the last number associated with the line (incoming or outgoing), or by pre-selecting the telephone numbers to be blocked. When a call is placed to the customer s number from a number on the screening list, the caller receives an announcement indicating that the party he is attempting to call does not wish to receive calls at this time. If the customer also subscribes to Preferred Call Forwarding and/or Call Selector and the same telephone numbers appear on those screening lists, Selective Call Rejection will take precedence. This feature will not work if the incoming call is from a telephone number in a multi-line hunt group, unless the telephone number is the main telephone number for the hunt group, or is Telephone Number identified. 6. Selective Call Acceptance This feature provides the customer the ability to screen incoming calls against a list of subscriber-specified directory numbers and then accepts any calls only from those specified directory numbers. A screening list is created by the customer either by adding the last number associated with the line (incoming or outgoing), or by pre-selecting the telephone numbers to be accepted. When a call is placed to the customer s number from a number not on the screening list, the call receives an announcement indicating that the party he is attempting to call does not wish to receive calls at this time. This feature will not work if the incoming call is from a telephone number in a multi-line hunt group, unless the telephone number is the main telephone number for the hunt group, or is Telephone Number identified.

145 OKLAHOMA WINDSTREAM, LLC SECTION 30 Original Sheet OPTIONAL SERVICES 30.2 CLASS Services B. Definitions of Feature Offerings (Continued) 7. Call Tracing Call Tracing enables the customer to initiate an automatic trace of the last call received. Upon activation by the customer, the network automatically sends a message to the Company indicating the calling number, the time the call was received, and the time the trace was activated. The customer using this feature would be required to contact the local business office for further action. The customer is not provided the traced number. The results of a trace will be furnished only to legally constituted authorities upon proper request by them. Only calls from within the same CLASS Service capable area are traceable using Call Tracing. This feature will not work if the incoming call is from a telephone number in a multi-line hunt group, unless the telephone number is the main telephone number in the hunt group, or is Telephone Number identified. If the customer makes or receives another call after hanging up from the annoying call, prior to activating the trace, Call Tracing will not record the correct number. 8. Caller ID This feature enables the customer to view on a display unit the Directory Number (DN) on incoming telephone calls. When Caller ID is activated on a customer s line, the Directory Numbers of incoming calls are displayed on the called CPE during the first long silent interval of the ringing cycle. Any Oklahoma Windstream, LLC calling party may prevent the delivery of the calling party number (CPN) to the called party by dialing an access code immediately prior to placing a call. The access code activates per call blocking. Per call blocking is available at no charge. The blocking of CPN will not be provided on calls originating from Customer-Owned Pay Telephone Service. When the calling party uses per call blocking, the message displayed on the Caller ID equipment will be private. Per line blocking for the delivery of the calling number is available upon request, at no charge, to the following entities for lines over which the official business of the agency is conducted, where an executive officer of the agency registers a need for blocking and provides the required certification to Oklahoma Windstream, LLC: (a) private, nonprofit, tax exempt, domestic violence intervention agencies and (b) federal, state, and local law enforcement agencies. The calling number will not be transmitted from a line equipped with this capability. Per line blocking is operational on a continuous basis but can be deactivated by the customer by dialing an access code immediately prior to placing a call. When the calling party subscribes to per line blocking, the message displayed on the Caller ID equipment will be private. Caller ID should be used for incoming call management purposes only and should not be relied upon for any other purposes such as determining the originating location of a call or determining the definitive identity of a caller. Oklahoma Windstream shall not be responsible for and makes no representation with respect to the content of information received or transmitted for any purpose other than call management.

146 OKLAHOMA WINDSTREAM, LLC SECTION 30 Original Sheet OPTIONAL SERVICES 30.2 CLASS Services B. Definitions of Feature Offerings (Continued) 8. Caller ID (Continued) Any customer subscribing to Caller ID will be responsible for the provision of a display device which will be located on the customer s premises. The installation, repair, and technical capability of that equipment to function in conjunction with the feature specified herein will be the responsibility of the customer. The Company assumes no liability or responsibility with respect to the compatibility of customer s equipment, its performance, or its ability to provide the service. 9. Caller ID - Deluxe This feature enables the terminating customer to view on a display unit the Directory Name and Number of the calling party in addition to the Directory Number. When Caller ID Deluxe is activated on a customer s line, the Directory Name and Number of incoming calls are displayed on the called CPE during the first long silent interval of the ringing cycle. Caller ID Deluxe should be used for incoming call management purposes only and should not be relied upon for any other purposes such as determining the originating location of a call or determining the definitive identity of a caller. Oklahoma Windstream shall not be responsible for and makes no representation with respect to the content of information received or transmitted for any purpose other than call management. Any customer subscribing to Caller ID Deluxe will be responsible for the provision of a display device which will be located on the customer s premises. The installation, repair, and technical capability of that equipment to function in conjunction with the feature specified herein will be the responsibility of the customer. The Company assumes no liability or responsibility with respect to the compatibility of customer s equipment, its performance, or its ability to provide the service. The Calling Name/Number will not be displayed if the caller is served by a PBX. The Calling Name/Number will not be displayed if the called party is off-hook. The Calling Name/Number cannot be identified for calls made on a multi-party line. The Calling Name/Number will be displayed for calls made from another central office only if it is linked by appropriate facilities. If the incoming call originates from a multi-line hunt group, the Directory Name/Number transmitted will always be the main number s Directory Name. Calls originating from a customer-owned pay telephone will not have a calling name transmitted.

147 OKLAHOMA WINDSTREAM, LLC SECTION 30 Original Sheet OPTIONAL SERVICES 30.2 CLASS Services B. Definitions of Feature Offerings (Continued) 10. Anonymous Call Rejection Anonymous Call Rejection allows customers to automatically reject all calls that have been marked anonymous (activated CPN blocking) by the calling party. When Anonymous Call Rejection is active, the called party receives no alerting (ringing) for a call that has been rejected. The call is routed to a denial announcement and subsequently terminated. 11. Caller ID on Call Waiting This feature enables the customer to view on a display unit, the calling party Directory Number or Directory Name and Number on incoming telephone calls when the subscriber s line is in use. The date and time of the call is also transmitted to the customer. A maximum of 15 characters is allowed for the transmission of the calling party Directory Name. When the Caller ID on Call Waiting customer s line is in use, the Directory Number or Directory Name and Number of the line that originated the incoming call and the date and time of the call will be displayed on the called CPE following the waiting call alerting tone. The called party has the following options for disposition of the incoming call: Answer the waiting call while placing the original call on hold, Alternate between the waiting call and the original call, and Ignore the call Customers subscribing to Caller ID on Call Waiting must also subscribe to Call Waiting Service, and either Caller ID or Caller ID Deluxe. When subscribing to Caller ID on Call Waiting along with Caller ID, customers will be able to view the calling party Directory Number on incoming calls when the subscriber s line is in use. When subscribing to Caller ID on Call Waiting along with Caller Id Deluxe, customer will be able to view the calling party Directory Name and Number on incoming calls when the subscriber s line is in use. Any customer subscribing to Caller ID on Call Waiting will be responsible for the provision of a display device which will be located on the customer s premises. The installation, repair, and technical capability of that equipment to function in conjunction with the feature specified herein will be the responsibility of the customer. The Company assumes no liability and will be held harmless for any incompatibility of this equipment to perform satisfactorily with the network features described herein.

148 OKLAHOMA WINDSTREAM, LLC SECTION 30 Original Sheet OPTIONAL SERVICES 30.2 CLASS Services C. Regulations and Limitation of Service 1. The following limitations apply a. CLASS Service is provided subject to the availability of facilities. Additionally, the features described will only operate on calls originating and terminating within CLASS Service equipped offices, or similarly equipped offices of interconnecting Local Exchange Companies. Also, feature screening lists can only contain telephone numbers of subscribers served out of CLASS Service capable offices. b. CLASS Service is available to all one party customers who have Rotary or Push Button service. The Caller ID feature is available to one party residence and business customers. Caller ID is not available for lines equipped with Rotary (Grouping) arrangements. c. CLASS Service cannot be provisioned on an originating basis with Party-Line Service, Toll Terminals, Trunks, or some Remote Switching Locations. d. Service Interactions for Caller ID: (1) Telephone numbers transmitted via Caller ID are intended solely for the use of the Caller ID subscriber. Resale of this information is prohibited by this Tariff. (2) CPN will not be displayed if the called party is off-hook or if the called party answers during the first ring interval. (3) Caller ID is not available with distinctive ringing services having a silent interval length insufficient for CPN transmission. (4) CPN cannot be identified or transmitted for calls made on a multi-party line. The called party will receive an unavailable indicator. (5) CPN will be displayed for calls made from another central office only if it is linked by appropriate facilities. (6) CPN will not be displayed if the calling party has activated CPN blocking. (7) If the incoming call is from a caller served by a PBX, only the main number of the PBX is transmitted and available for display.

149 OKLAHOMA WINDSTREAM, LLC SECTION 30 Original Sheet OPTIONAL SERVICES 30.2 CLASS Services C. Regulations and Limitation of Service (Continued) 1. The following limitations apply (Continued) d. Service Interactions for Caller ID: (Continued) (8) If the incoming call originates from a multi-line hunt group, the telephone number transmitted will always be the main number of the hunt group. (9) Caller ID is not available on operator handled calls. e. Anonymous Call Rejection will not work in conjunction with Call Forwarding, Call Waiting, Call Selector, Selective Call Rejection and Selective Call Acceptance Services. Anonymous Call Rejection usage is limited when assigned to hunting lines, or lines that when busy will roll an incoming call to another line. f. The Company will deliver all numbers, subject to technical limitations, including telephone numbers associated with Non-published or Non- Listed Service as described in Section 32 of this Tariff. g. The Multi-Feature Discount Plan is a packaging option which offers residence and business customers reduced monthly rates on selected optional network vertical services when a minimum purchase requirement of two features is met. h. The Company may, from time to time, engage in promotions to increase customer awareness and/or customer subscribership of these services. Promotions are limited to (1) reduction in the monthly recurring charges and/or non-recurring charges for these services or, (2) waiver of monthly recurring charges and/or non-recurring charges for these services. Individual promotions are limited to ninety (90) days in duration. The company shall notify the Director of the Public Utility Division thirty (30) days prior to offering such promotions.

150 OKLAHOMA WINDSTREAM, LLC SECTION 30 Original Sheet OPTIONAL SERVICES 30.2 CLASS Services D. Residence Rates 1. Single or First Service Features, per line (2)(3) Monthly Rate (a) Call Return $4.50 (b) Repeat Dialing $4.50 (c) Call Selector $4.50 (d) Preferred Call Forwarding $4.50 (e) Selective Call Rejection $4.50 (f) Selective Call Acceptance $4.50 (g) Call Tracing $4.50 (h) Caller ID $8.25 (i) Caller ID Deluxe $9.25 (j) Anonymous Call Rejection $2.99 (k) Caller ID on Call Waiting $ * Multi-Feature Discount Amounts - Monthly, per line (1)(3)(4) Monthly Discount Amount * (a) Two Features $.50 * (b) Three Features $ 1.50 * (c) Four Features $ 3.00 * (d) Five Features $ 4.50 * (e) Six Features $ 6.00 * (f) Seven Features $ 7.50 * (g) Eight Features $ 9.00 * (h) Nine Features $ * Enhanced Caller ID Package (Caller ID Deluxe, Caller ID on Call Waiting, and Anonymous Call Rejection) $9.99 * (1) The Monthly Discount Amounts apply to CLASS Services and are a reduction of the rates and charges applicable to the associated service. (2) The Monthly Rates apply to CLASS Services and are in addition to the rates and charges applicable to the associated service. (3) Service Order charge applies as found in Section 27. * (4) In order to be included in the determination of appropriate discounts, all features must be provisioned to a single customer line at a single location. * These residential services are available only to existing customers at existing locations.

151 OKLAHOMA WINDSTREAM, LLC SECTION 30 Original Sheet OPTIONAL SERVICES 30.2 CLASS Services E. Business Rates 1. Single or First Service Features, per line (2)(3) Monthly Rate (a) Call Return $4.99 (b) Repeat Dialing $4.99 (c) Call Selector $4.99 (d) Preferred Call Forwarding $5.99 (e) Selective Call Rejection $4.99 (f) Selective Call Accept $5.99 (g) Call Tracing $5.99 (h) Caller ID $10.99 (i) Anonymous Call Rejection $3.99 (j) Caller ID Deluxe $11.99 (k) Caller ID on Call Waiting $ Multi-Feature Discount Amount - Monthly, per line (1)(3)(4) Monthly Discount (a) Two Features $.75 (b) Three Features $ 2.25 (c) Four Features $ 4.50 (d) Five Features $ 6.75 (e) Six Features $ 9.00 (f) Seven Features $ (g) Eight Features $ (h) Nine Features $ Amount 3. Enhanced Caller ID Package (Caller ID Deluxe, Caller ID on Call Waiting, and Anonymous Call Rejection) $12.50 (1) The Monthly Discount Amounts apply to CLASS Services and are a reduction of the rates and charges applicable to the associated service. (2) The Monthly Rates apply to CLASS Services and are in addition to the rates and charges applicable to the associated service. (3) Service Order Charge applies as found in Section 27. (4) In order to be included in the determination of appropriate discounts, all features must be provisioned to a single customer line at a single location.

152 OKLAHOMA WINDSTREAM, LLC SECTION 30 Original Sheet OPTIONAL SERVICES 30.3 Package Offerings A. Residential Calling Packages (A service order charge applies as found in Section 27.) Monthly Rates 1.* Windstream Easy Call Package- Call Forwarding, Call Waiting, Cancel Call Waiting, Three-way Calling and Speed 8 $ Windstream Caller ID Package- Caller ID Deluxe, Call Waiting, Cancel Call Waiting, Caller ID on Call Waiting and Call Return $ * Windstream Complete Package- Caller ID Deluxe, Call Waiting, Caller ID on Call Waiting, Cancel Call Waiting, 3-way Calling, Selective Call Acceptance, Call Selector, Call Forwarding, Repeat Dial, Call Return, Preferred Call Forward, Selective Call Rejection, and Speed 30 $ * Caller ID Basic Package Caller ID Deluxe, call waiting, and Caller ID on Call Waiting. $ * Caller ID Premium Package Caller ID Deluxe, 3-Way Calling, Caller ID on Call Waiting, Call Waiting, Selective Call Acceptance, Call Selector and Call Forwarding. $ * AllChoice Package Caller ID Deluxe, Caller ID on Call Waiting, Repeat Dial, Call Return, Preferred Call Forward, Call Selector, Selective Call Acceptance, Selective Call Rejection, Call Waiting, 3-Way Calling, Call Forward and Speed 8 Calling. $ Voice Mail Link Package (DID) Call Forwarding Busy Call Forwarding No Answer $ * Windstream Feature Select Package Includes all Anchored Features and five of the Non-Anchored Optional Features $15.95 Anchored Features Caller ID Deluxe Enhanced Call Waiting Non-Anchored Optional Features Caller ID on Call Waiting Call Forwarding Preferred Call Forwarding 3-Way Calling Call Return Speed Dial 30 Repeat Dial Selective Call Rejection Selective Call Acceptance Call Selector Voice Mail Link and Basic Voic ** with up to 4 sub-mailboxes * These services are available only to existing customers at existing locations. ** Basic Voic and sub-mailboxes are non-regulated services and are offered, where available.

153 OKLAHOMA WINDSTREAM, LLC SECTION 30 Original Sheet OPTIONAL SERVICES 30.4 Package Offerings B. Residential Calling Packages (A service order charge applies as found in Section 27.) Monthly Rates 8. Essentials Package $15.95 Caller ID Deluxe Call Forwarding Enhanced Call Waiting Call Return Caller ID on Call Waiting Repeat Dial Selective Call Rejection 3-Way Calling Selective Call Acceptance Speed Calling 30 Preferred Call Forwarding Call Selector Anonymous Call Rejection

154 OKLAHOMA WINDSTREAM, LLC SECTION 30 Original Sheet OPTIONAL SERVICES (Continued) Package Offerings (Continued) B. Business Calling Packages (A service order charge applies as found in Section 27.) Monthly Rates 1. Basic Caller ID Package Includes all Anchored Features and two of five Non-Anchored Optional Features. $12.99 Anchored Features Caller ID Deluxe Call Waiting Enhanced Call Waiting Non-Anchored Optional Features Call Forwarding 3-Way Calling Call Return Speed Dial 8 Repeat Dial 2. Caller ID Premium Package Includes all Anchored Features and four of seven Non-Anchored Optional Features. $16.99 Anchored Features Caller ID Deluxe Call Waiting Enhanced Call Waiting Non-Anchored Optional Features Anonymous Call Rejection Call Forwarding 3-Way Calling Call Return Speed Dial 30 Repeat Dial Caller ID on Call Waiting 3. Caller ID Ultimate Package Includes all Anchored Features and six of eleven Non-Anchored Optional Features. $20.99 Anchored Features Non-Anchored Optional Features Caller ID Deluxe Call Forwarding Call Waiting 3-Way Calling Enhanced Call Waiting Call Return Basic Voice Mail Speed Dial 30 Repeat Dial Caller ID on Call Waiting Selective Call Acceptance Selective Call Rejection Anonymous Call Rejection Call Selector Preferred Call Forwarding 4. Voice Mail Link Package (DID) Includes Call Forwarding Busy and Call Forwarding No Answer $2.00

155 OKLAHOMA WINDSTREAM, LLC SECTION 30 Original Sheet OPTIONAL SERVICES 30.4 Custom Calling Local Area Signaling Service - Per Use A. General 1. The services listed below are offered on a per usage basis to residence and business customers in exchanges with equipped properly central offices and are subject to the limitations listed in this section of the tariff for these services. If customers subscribe to these services on a monthly basis as described and rated in other subsections of this section, unlimited access is provided with no additional charge for each activation. If facilities permit, the features listed below may be utilized on a non-subscription basis with a per use charge for each activation RING+ 2. Custom Calling Local Area Signaling Service - Per Use will be offered free of charge for up to thirty days after facilities, which allow these services to be offered, are added. 3. Blocking of Per Use Custom Calling Services is offered to customers at no charge. This blocking option, once activated, does not allow Per Use Custom Calling Services to be activated on a line. 4. The services listed below are being offered with a cap on the total charge for any one Per Use Custom Calling Service per line for one billing month, with the exception of Call Tracing Service. B. Rates Maximum Per Use Per Use Monthly Features Rate Per Use Charge Call Return $1.25 $ Repeat Dialing Three Way Calling Call Forwarding General a. RING+ service will enable a subscriber to have up to four telephone numbers associated with a single line. Customers subscribing to this service will be able to receive calls dialed to two, three or four separate telephone numbers without having additional lines. A distinctive ringing pattern will be provided for each of the additional telephone numbers to facilitate identification of incoming calls. A distinctive Call Waiting tone for each additional telephone number will be provided, where facilities permit, to customers subscribing to Call Waiting service. b. RING+ service is offered in the following format. RING+ I consists of one additional telephone number associated with a single line. RING+ II consists of two additional telephone numbers associated with a single line. RING+ III consists of three additional telephone numbers associated with a single line Regulations a. This service is available to individual line residence and business customers.

156 OKLAHOMA WINDSTREAM, LLC SECTION 30 Original Sheet OPTIONAL SERVICES (Continued) 30.5 RING+ (Continued) Regulations (Continued) b. The service is not compatible with Windstream Digital Centrex (WDC) service, PBX trunk service, foreign exchange service, or with access lines terminating in customer premises switching or key equipment. RING+ service may not be compatible with all types of customer provided telephone equipment. c. RING+ service is provided subject to the availability of facilities. Additionally, RING+ II and RING+ III may not be available in all central offices equipped to provide RING+ I service. d. In addition to the rates shown in Section a directory listing charge is applicable. Listings for RING+ service are subject to regulations specified in Section 32 for directory listings and will be charged for at the regular rate for each additional number subscribed to Other listings will also be provided under the terms and conditions described in Section 32 of this tariff. e. All telephone numbers associated with a line equipped with RING+ service must originate from the same central office switching machine. f. When establishing RING+ service, Call Forwarding service subscribers must choose one of the following options. When Call Forwarding service is activated: 1. All telephone numbers associated with one line will be forwarded to a single number when Call Forwarding service is activated. 2. The main telephone number only will be forwarded when Call Forwarding is activated. The additional RING+ service numbers will continue to ring and may be answered at the subscriber's premises. g. Secondary service order charges will apply when changing from one option to the other subsequent to the establishment of RING+ service Rates Monthly Rate 2 a. Residence Business 1. RING+ One additional telephone number with distinctive ringing, per line $4.99 $ RING+ II Second additional telephone number with distinctive ringing per line 1 $5.49 $ RING+ III Third additional telephone number with distinctive ringing per line 1 $5.49 $8.99 Note 1: Must be ordered with first additional telephone number Note 2: Per Section 32.5 a directory listing charge applies in addition to these rates.

157 OKLAHOMA WINDSTREAM, LLC SECTION 30 Original Sheet OPTIONAL SERVICES (Continued) 30.6 REMOTE CALL FORWARDING General Remote Call Forwarding (RCF) is a local exchange service that utilizes a telephone number (the RCF telephone number) and central office facilities by which all incoming calls to the RCF telephone number are forwarded automatically to the RCF subscriber s central office line (the terminating telephone number) in a different exchange. The central office line on which the remote call terminates cannot be equipped with Call Forwarding or Remote Call Forwarding. RCF will not be provided when the terminating telephone number is within the same Local Calling Area of the call forwarding central office Regulations a. RCF service is offered in Central Offices, where facilities permit. b. RCF paths may be used singly, in groups, or as overflow paths for foreign exchange trunk groups. Only one forwarding number is permitted per group. c. RCF is not offered where the calls are terminated to a coin telephone. d. Identification of the originating telephone number is not provided to the RCF customer. e. Transmission characteristics may vary depending on the distance and routing necessary to complete the remotely forwarded call. f. RCF is not represented as suitable for the satisfactory transmission of data. g. RCF is provided on condition that the customer subscribe to sufficient RCF paths and terminating facilities to adequately handle calls to the RCF customer without interfering with or impairing any other services offered by the Telephone Company. h. Service Connection Charges as specified in the Rates and Charges section following may also apply. i. Charges for the call to the Remote Call Forwarding number shall be the responsibility of the calling party. j. The RCF subscribing customer is responsible for any toll charges that are incurred for the portion of the calls between the Remote Call Forwarding number and the terminating number. k. RCF subscribing customers cannot subscribe to any optional flat rate calling plans for the RCF telephone (forwarding) number. l. Each RCF group is entitled to one alphabetical (White Page) and one classified (Yellow Page Business customers only) listing at no additional charge in the directory which serves the associated RCF central office. (Overflow paths associated with foreign exchange trunk groups are not listed.) All other listing regulations for business individual lines apply, except that no charge applies for non-published service in connection with RCF.

158 OKLAHOMA WINDSTREAM, LLC SECTION 30 Original Sheet OPTIONAL SERVICES (Continued) 30.6 REMOTE CALL FORWARDING (Continued) Regulations (Continued) m. Installation, changes, and reprogramming of the Central Office forwarding phone numbers will be performed by the Telephone Company per customer service order request. n. RCF service provides for handling only one call at a time. An additional RCF service is required for each additional call to be handled while the first call continues. o. When the RCF customer receives a business directory listing, calls will not be forwarded to a company provided telephone number for which residential rates apply Rates and Charges Note (1) Monthly Rate Service Connection Charges a. Remote Call Forwarding, each path Service Order and Business $24.99 Line Connection charge Residence $22.50 (See Section 27) b. Rearrangement and Changes 1. Change of telephone Service Order and number to which calls are Line Connection charge forwarded, per occasion (See Section 27) 2. Change of directory listing, Service Order per occasion charge (See Section 27) Notes:(1) In addition, the subscriber to Remote Call Forwarding is responsible for dial type (DDD) station-tostation local and toll charges applicable to calls transferred from the forwarding location to the terminating location. The charge applies for each call answered, including person-to-person and collect calls which are refused at the terminating location.

159 OKLAHOMA WINDSTREAM, LLC SECTION 30 Original Sheet OPTIONAL SERVICES (Continued) 30.7 BILLED NUMBER SCREENING General a. Billed Number Screening is a service which, through operator screening, prevents third number and collect calls from being billed to a telephone line. b. Billed Number Screening is available to all classes of residence and business services which utilize the public switched network for long distance calling. c. Operator screening of collect, third number, and international collect calls cannot be guaranteed; therefore, charges for any such calls will be the responsibility of the customer Rates a. The following monthly rates are applicable for Billed Number Screening, plus the service order charge, if applicable, as specified in Section 27 of this Tariff. Monthly Rate 1. Per billing line screened $ Customer Owned Coin Telephone See Section 19.3

160 OKLAHOMA WINDSTREAM, LLC SECTION 31 Original SHEET DIRECT INWARD DIALING SERVICE 31.1 General Regulations Direct Inward Dialing Service to customer premises-located switching systems is furnished subject to the availability of facilities and the availability of telephone numbers. The service includes the central office switching equipment necessary for Direct Inward Dialing from the exchange and long distance message telecommunications network directly to stations and attendant positions associated with customer premises-located switching systems. The service must be provided on all lines in a trunk or Network Access Line group arranged for inward service. Routing of calls to selected numbers within the Direct Inward Dialing number group over a separate trunk or Network Access Line group is not contemplated. The charges for the service, as provided in the following, are in addition to all applicable charges for PBX Service with which this service is associated, and the applicable Network Access Line and connecting arrangement charges as provided elsewhere in this Tariff. Operational characteristics of interface signals between the Telephone Company-provided connecting arrangements and the customer-provided switching equipment must conform to the rules and regulations the Telephone Company considers necessary to maintain proper standards of service. The Telephone Company shall not be responsible to the customer or authorized user or joint user if changes in protection criteria or in any of the facilities, operations or procedures of the Telephone Company render any facilities provided by a customer or authorized user obsolete or require modification or alteration of such equipment or system or otherwise affect its use or performance. Direct Inward Dialing telephone numbers are normally provided on a consecutive-number basis. DID numbers may be provided on a nonconsecutive basis when such service provision is acceptable to the customer and the Telephone Company and is within the normal limitations of the serving office. The Telephone Company retains its rights to the administration and use of telephone numbers as described elsewhere in this Tariff.

161 OKLAHOMA WINDSTREAM, LLC SECTION 31 Original SHEET DIRECT INWARD DIALING SERVICE (Continued) 31.1 General Regulations (Continued) 31.2 Rates Directory Listings will be provided in accordance with the regulations of this Tariff for PBX listed number trunks. Direct Inward Dialing numbers furnished herein are not entitled to free Directory Listings. The Customer premises-located switching equipment must be arranged to provide for intercepting of unused numbers transmitted to the switching equipment and must be arranged to provide answer back supervision to the Telephone Company's equipment. The rates and charges for the service contemplate the use of standard Telephone Company equipment and serving arrangements. Direct Inward Dialing Service to Customer Premises Located Switching Systems: Monthly Rate Installation Charge First 100 Direct Inward Dialing Numbers assigned, minimum charge $30.00 $ Each additional 100 Direct Inward Dialing Numbers assigned over the first $30.00 $ Direct Inward Dialing Trunk Termination - per DID trunk, each... (Note 1) - (1) Regular monthly P(A)BX Trunk Rates, as shown elsewhere in this Tariff, apply.

162 OKLAHOMA WINDSTREAM, LLC SECTION 32 Original Sheet DIRECTORY LISTINGS 32.1 General Regulations Directory listing regulations apply only to listings that appear in the alphabetical section of the telephone directory containing the regular alphabetical list of names of customers and joint users. One (1) listing is furnished without charge to each customer or joint user service subscriber in conformity to the Telephone Company's practices with respect to its directories. Listings are intended primarily for the purpose of identification and are limited to information which is essential to such identification. Directories are furnished only as an aid to the use of the telephone service facilities and the Telephone Company reserves the right to refuse to insert any listing in its directories which does not facilitate telephone service. The length of any listing is normally limited to one line by the use of abbreviations when the clearness of the listing and the identification of the customer are not impaired thereby. When more than one line is required to properly list the customer, no additional charge is made. The Telephone Company will refuse to list in the alphabetical section of the telephone directory, any listing which does not constitute a legally authorized and adopted name, and/or any name which is likely to mislead or deceive the public as to the identity of the customer, or which is inserted for advertising purposes, or which is more elaborate than is reasonably necessary to identify the customer. The Telephone Company will withdraw any listing which is found to violate the above rule. When a customer contracts for more than one individual line of the same class of service and at the same location, consecutive telephone numbers may be assigned to such lines and in such cases, only one listing is provided without charge. Upon written request, (service order), a customer's listing may be omitted from both the telephone directory and the Telephone Company's information records. Connections with such nonpublished stations may be completed only when requested by telephone number, or in case of extreme emergency when such emergency is stated by the calling party. A charge of $ 4.99 per month applies for each non-published number.

163 OKLAHOMA WINDSTREAM, LLC SECTION 32 Original SHEET DIRECTORY LISTINGS (Continued) 32.2 Primary Business Listings A listing must be the name of the individual, partnership, corporation, firm, association, institution, etc., to whom service is furnished; or the name of a member, officer, employee, or representative thereof; or the name of another business house which the customer represents, controls, or owns. Listings other than those specified herein are available only in connection with Joint User Service. The listing of a service, commodity, or trade name is not permitted except when such service, commodity, or trade name is the lawful name under which the customer's business is carried on. When a customer is engaged in more than one line of business, only the business by which he is best known will be included in the business designation. Other lines of business of the same customer will be listed as Extra Listing Business. Double name listings or the use of titles as "Pres.," "Vice-Pres.," "Mgr.," etc. are not permitted - for example: "Garfield Table Supply Co., Walburg Jones, Manager, " Listings of telephones in churches will not include in the same listing, the name of the church and also that of its pastor or of organizations or societies associated therewith. A caption listing, for example: "Wood Products Corp." under which is indented Legal Dept., Pulpwood Div., Manager Ofc., each with a telephone number, is provided only if necessary for the efficient use of the service; no additional charge is made for the caption listing. The caption must be an essential part of the listings which follow. The names of individuals are permitted under the caption without charge but if shown in their proper alphabetical sequence in the directory, will have additional charge. Customers having telephone service at business rates at their residence address may be given "ofc. & res." as a designation.

164 OKLAHOMA WINDSTREAM, LLC SECTION 32 Original Sheet DIRECTORY LISTINGS (Continued) 32.3 Primary Residence Listings A primary residence listing must be in the name of the customer to whom service is furnished or a member of the customer's household. The listing of a telephone in the residence of a professional person such as a physician, dentist, veterinary, surgeon, osteopathic physician, doctor of divinity, etc., may include his professional degree provided, however, that the listing of only an individual name is desired. The listing of a telephone in the residence of a nurse may include the word "nurse." The listing of a telephone in a clergyman's residence may include a standard abbreviation such as "Rev." or "Msgr." following the clergyman's name, except that when the listing includes a professional degree, such as "DD," the abbreviation above is not shown. Only nationally standard abbreviations shall be accepted in the above listings Private Branch Exchange Primary Listings Primary Private Branch Exchange Listings for either business or residence Private Branch Exchanges shall conform to the regulations for business or residence listings respectively. When two or more main station lines or PBX trunk lines are consecutively operated, only the first number of the group is listed without charge Extra Listings Additional listings, for which charges are made are designated extra listings, and are furnished subject to a directory listing regulations at the following rates: Business Listing, each Residence Listing, each $ 5.99 per month $ 3.99 per month

165 OKLAHOMA WINDSTREAM, LLC SECTION 32 Original SHEET DIRECTORY LISTINGS (Continued) 32.5 Extra Listings (Continued) Cross reference listings are available as extra listings when both the main and cross reference listings appear in the same alphabetical list, provided the cross reference listings is an aid in rendering telephone service and not designed for advertising purposes. As an aid to the service, cross reference listings may be provided without charge in connection with the service of federal, state or municipal governmental agencies. Listing charges date from the day the information records are posted; at the option of the customer, information records are posted at the time the order is completed, or at the time the listing appears in the directory. Charges for extra listings are discontinued upon termination of the main contract for service. Customers whose names are currently spelled in more than one way may arrange for extra listings of the name as misspelled when such listings will aid the directory service. Extra listings must bear the same address and telephone number as the main station. An exception may be made in the case of outside stations of a Private Branch Exchange system and outside extension stations where the address is that of the premises in which such stations are located; and in the cases of branch offices which are furnished telephone service under separate contracts but are listed under the main listing of the concerns, listings may include the address and telephone number of each branch office Alternate Listings Professional customers with residence service may obtain additional listings which refer calling parties to certain other telephone numbers at night and on Sundays and holidays, or in case no answer is received on calling the customer's regular telephone number.

166 OKLAHOMA WINDSTREAM, LLC SECTION 32 Original SHEET DIRECTORY LISTINGS (Continued) 32.6 Alternate Listings (Continued) The telephone number used in an alternate call number listing may be that of a business telephone, Private Branch Exchange trunk, or of a residence telephone providing that satisfactory arrangements have been made for the handling of calls received for the customer having the main listing. In those cases where the alternate call number listing is to be that of a business or residence telephone of another customer, the listing will be furnished only on a written statement of approval from the customer whose telephone number will be the alternate call number. A monthly rate applies for each alternate call number listing: Rate Alternate to Business Listing $ 5.99 Alternate to Residence Listing $ 3.99

167 OKLAHOMA WINDSTREAM, LLC SECTION 33 Original SHEET DIRECTORY ASSISTANCE SERVICE 33.1 General Regulations The Telephone Company furnishes Directory Assistance Service whereby customers may request assistance in determining directory information in the same local calling area or in the same Long Distance Numbering Plan Area. A customer request for directory assistance is any call to a directory assistance attendant. Residential customers receive a monthly call allowance of three calls per line and business customers receive a monthly call allowance of one call per line to the directory assistance attendant on a direct dial basis without additional charge. Customers with Centrex service served by switching equipment located on Telephone Company premises receive a monthly call allowance of one call for each group of six main stations within a system (excluding fully restricted main stations), or fraction thereof, to a directory assistance attendant on a direct dial basis without additional charge. Customers with Centrex Dormitory Service served by switching equipment located on Telephone Company premises receive a monthly call allowance of one call per main dormitory station to a directory assistance attendant on a direct dial basis without additional charge. The monthly directory assistance call allowance is not transferable between separate accounts of the same customer. No credit will be given for any unused portion of the monthly call allowance; request for telephone numbers that are non-published or not otherwise found in the telephone directory. A maximum of two telephone numbers may be requested per call to a directory assistance attendant. Charges for Directory Assistance Service are applicable to calls placed from Customer- Owned Coin Telephone Service or from customers whose physical, visual, mental or reading handicaps prevent them from using the telephone directory. The method of exempting those handicapped customers shall be via completion of an exemption form supplied by the Telephone Company and the Telephone Company's acceptance of that form.

168 OKLAHOMA WINDSTREAM, LLC SECTION 33 Original SHEET DIRECTORY ASSISTANCE SERVICE (Continued) 33.1 General Regulations (Continued) 33.2 Rates Charges for Directory Assistance Service are not applicable to calls placed from a hospital which has as its principal undertaking the inpatient medical or surgical care of the sick or disabled persons. For customer direct dialed calls to a directory assistance attendant in excess of the monthly allowance, a charge of 45 cents per call is applicable. For all customer requests for directory assistance which are placed to a directory assistance attendant via an operator, a charge of 50 cents per call is applicable.

169 OKLAHOMA WINDSTREAM, LLC SECTION 33 Original SHEET DIRECTORY ASSISTANCE SERVICE (Continued) 33.3 Directory Assistance Call Completion General a. Directory Assistance Call Completion (DACC) provides an incoming Directory Assistance customer requesting any number, a mechanized announcement offering call completion to the listed number requested. The call is completed on a sent-paid basis (paid for by the calling station). A charge is incurred only for answered calls. b. The mechanized announcement will instruct the caller that for an additional charge, the call will automatically be completed by depressing a specific digit on the touch dial key pad. All completed calls will be charged the Directory Assistance Call Completion charge Conditions a. Directory Assistance Call Completion will only be furnished where facilities and operating conditions permit. b. This offering provides call completion on a local and national basis. c. The Telephone Company assumes no responsibility or liability for any errors in the information furnished. The caller shall indemnify the Telephone Company and hold it free and harmless of and from any and all claims, demands or damages that shall arise from the use of the service. d. This service is furnished solely for the calling purposes of the caller. e. Provisions concerning limitation of liability and allowance for interruption of service are as set forth above and in the General Regulations of this Tariff. f. When a customer elects to have a call automatically completed to the number for which the Directory Assistance Listing was requested (Directory Assistance Call Completion), the charge in this tariff shall apply, per call. The Directory Assistance Call Completion charge is in addition to any applicable Directory Assistance and/or local usage charges. g. Calls will be completed on a sent paid basis. h. Person, collect, conference, calling card, third number or any other calls requiring operator handling, are not included. i. Directory Assistance Call Completion is not subject to optional calling plan discounts. j. Directory Assistance Call Completion will not be provided to the following services: 800 Service, 976 Service, 900 Service, Customer Owned Pay Telephone Service (COPTS), Feature Group A Service, or Public and Semi-Public Telephone Services k. Charges for Directory Assistance Call Completion are not applicable to calls placed by those customers whose physical or visual handicaps prevent them from using the telephone directory, provided that those customers have forwarded documentation to the Company attesting to a qualifying impairment.

170 OKLAHOMA WINDSTREAM, LLC SECTION 33 Original SHEET DIRECTORY ASSISTANCE SERVICE (Continued) 33.3 Directory Assistance Call Completion (Continued) Rates Directory Assistance Call Completion Charge per Call Each Call Completed $0.99

171 OKLAHOMA WINDSTREAM, LLC SECTION 34 Original SHEET ENTERPRISE SERVICE 34.1 General Regulations 34.2 Rates Enterprise service is available to Company subscribers with the service number published as an Enterprise number. All Enterprise service calls are established to be handled as toll calls. By calling an Enterprise number, the calling party is, in effect, placing a collect call to the party who has subscribed to the Enterprise service. The toll operator handling the call will place the call on a preauthorized collect basis. Enterprise service is offered to all Company subscribers. A monthly rate of $3.00 shall apply to Enterprise service when the service is established, billed, and administered by the Company. Toll charges will be billed to the Enterprise subscriber monthly also.

172 OKLAHOMA WINDSTREAM, LLC SECTION 35 Original Sheet OPERATOR SERVICES 35.1 Busy Verification and Interrupt Service A. General B. Rates Upon request of a calling party, the Operator will verify a busy condition on a called line. An operator will determine if the line is clear or in use and report to the calling party. In addition, the operator will interrupt an existing call on the called line if the calling party indicates an emergency and requests interruption. 1. A Verification Charge will apply when: a. The operator verifies that the line is busy with a call in progress, or b. The operator verifies that the line is available for incoming calls. c. Both a Verification Charge and an Interrupt Charge will apply when the operator verifies that a called number is busy with a call in progress and the Customer requests interruption. The operator will interrupt the call advising the called party of the name of the calling party and the called party will determine whether to accept the interrupt call. Charges will apply whether or not the called party accepts the interruption. d. No charge will apply when the calling party advises that the call is from an official public emergency agency. Rates Verification Charge, each request $2.00 Interrupt Charge, each request $3.00

173 OKLAHOMA WINDSTREAM, LLC SECTION 35 Original Sheet OPERATOR SERVICES (Continued) 35.2 Intrastate IntraLATA Operator Service A. Intrastate IntraLATA Operator Service for 0- toll calls 1. Surcharges are applicable to station sent paid, station calling card, station collect, station billed to third party, and person to person 0- calls. Definitions of these types of calls are found in the Southwestern Bell Operator Services Tariff. a. Rates set forth below, apply to 0- toll calls originating for all classes and grades of service. B. Rates and Charges Non- 1. Surcharges: Automated a. Station Sent Paid $1.65 b. Station Calling Card $1.65 c. Station Collect $1.65 d. Station Billed to Third Party $1.65 e. Person to Person $3.00

174 OKLAHOMA WINDSTREAM, LLC SECTION 36 Original SHEET BUNDLED SERVICE OFFERINGS 36.1 Windstream Connect 2 Package * The Windstream Connect 2 Package will provide residential customers with a bundle that includes residential one-party service with Caller ID Deluxe, Call Waiting, Cancel Call Waiting, Caller ID on Call Waiting, Call Return, Repeat Dial, 3-Way Calling, Speed Calling 30, Call Forwarding, Selective Call Rejection, Selective Call Acceptance, Call Selector, Preferred Call Forwarding, Anonymous Call Rejection, and the option of Ring Plus (where available) for a flat monthly rate. In order to be eligible for the bundle, customers must also subscribe to Windstream Communications, Inc. s two (2) hour nationwide long distance calling plan. The International and Latin America discount plans are also provided with this bundle. Residential Monthly Rate $24.95 ** This bundle is available to residential customers in all exchanges served by the Company. This bundle is not available to Lifeline customers. An additional discount of $2.00 is available when purchased with either Windstream s DSL or Digital TV Services (discount of $4.00 when purchased with both) Windstream Connect 5 Package * The Windstream Connect 5 Package will provide residential customers with a bundle that includes residential one-party service with Caller ID Deluxe, Call Waiting, Cancel Call Waiting, Caller ID on Call Waiting, Call Return, Repeat Dial, 3-Way Calling, Speed Calling 30, Call Forwarding, Selective Call Rejection, Selective Call Acceptance, Call Selector, Preferred Call Forwarding, Anonymous Call Rejection, and the option of Ring Plus (where available) for a flat monthly rate. In order to be eligible for the bundle, customers must also subscribe to Windstream Communications, Inc. s five (5) hour nationwide long distance calling plan. The International and Latin America discount plans are also provided with this bundle Residential Monthly Rate $25.95 ** This bundle is available to residential customers in all exchanges served by the Company. This bundle is not available to Lifeline customers. An additional discount of $2.00 is available when purchased with either Windstream s DSL or Digital TV Services (discount of $4.00 when purchased with both). * The Non-Recurring Service Connection Charges will be waived for residential customers in the Baron and Stilwell exchanges who take Windstream Connect 5 or Windstream Connect 2 Package above with either Windstream Broadband or Digital TV Services or both and that commit to a minimum of one year of service with that plan. ** These plans are grandfathered and are only available to existing customers at existing locations.

175 OKLAHOMA WINDSTREAM, LLC SECTION 36 Original SHEET BUNDLED SERVICE OFFERINGS 36.3 Simple Broadband Bundle 36.4 This bundled offering includes Limited Local Measured Service (LLMS) bundled with Windstream Communications, Inc. s Broadband and Internet Service. This bundle is available to customers in all exchanges within the Company where technically available. Limited Local Measured Service (LLMS) provides a one-party access line with certain limitations. Specifically, LLMS will allow outgoing 911 and other abbreviated dialing calls, including 411, unlimited incoming calls, calls to the operator dialed as 0-, and dial around toll calls. LLMS will block all outgoing 1+ toll calls and all per use custom calling features. Outbound calls within the local and extended area service calling area will be allowed and will be charged a per minute rate as shown below. LLMS is only available when purchased as part of this bundle. Service Charges as found in Section 27 will be waived for this bundle. Residential Monthly Rate $10.00 * Business Monthly Rate $20.00 * Per Minute Rate $.10 * Internet is a non-regulated service and is not included in the bundled rate. This bundle is available where technically feasible.

176 OKLAHOMA WINDSTREAM, LLC SECTION 36 Original Sheet BUNDLED SERVICE OFFERINGS 36.5 Windstream MyLine This bundled service offering is available to residential customers. This bundle includes two residential one-party access lines, a feature package on one residential one-party access line, and Caller ID Deluxe, Call Waiting, and Three-Way Calling on the second one-party access line. Non-recurring Service Charges (as found in Section 27.1 of this tariff) may be waived for this bundle. Customers who subscribe to this bundle will receive one free jack at the time of installation. With Feature Package *: Feature Package Included in Bundle Monthly Rate ** Windstream Easy Call Package $ ** Windstream Caller ID Package $ ** Windstream Complete Package $ ** Caller ID Basic Package $ ** Caller ID Premium Package $ ** AllChoice Package $ Windstream Feature Select Package $ Essentials Package $ Windstream Connect 2 (Bundle rate includes R1)** $ Windstream Connect 5 (Bundle rate includes R1)** $ Connect Flex ** & Connect Flex II $ Connect Unlimited II Bundle $ Connect Select Bundle $ * Description of Feature Package can be found in Section 30.3.A except for the various Connect Bundles. Bundles listed above include feature packages, and bundle descriptions can be found in Section 36. ** For Feature Packages that are currently grandfathered, only customers currently subscribing to those grandfathered packages will be allowed to purchase the MyLine Bundle with the grandfathered feature package included as part of the bundle.

177 OKLAHOMA WINDSTREAM, LLC SECTION 36 Original Sheet BUNDLED SERVICE OFFERINGS 36.6 Business Connect SB Bundle ** This bundled service offering is available to new or existing business customers with single-line business access lines. This bundle does not apply to Key System lines or PBX lines. This offering includes a single-line business access line plus the following features: Caller ID Deluxe Speed Call 30 Call Forward Call Return Repeat Dial Enhanced Call Waiting 3-Way Calling Caller ID on Call Waiting Business Monthly Rate $49.99 * Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per month and/or Voice Mail (a deregulated item) for an additional monthly charge. This bundled package is for small business customers. Customers may have up to three business one-party access lines to qualify for this bundle. The second and third access lines will be billed at the tariffed business one-party rate, and will be equipped with all features shown above at no additional charge. To qualify for this service, customers must also subscribe to the Windstream Communications, Inc. s Business Connect SB Bundle Long Distance Plan. Term Discounts for the Business Connect SB Bundle are also available. An early termination fee will apply for customers who terminate before the end of their one-year or three-year term commitment. One-Year Term Commitment: : Customers who agree to keep the service for a minimum of one year will receive a discount of $10.00 off of the package rate, plus will receive Voice Mail and Rotary Hunt Service at no additional monthly recurring charge. Three-Year Term Commitment: Customers who agree to keep the service for a minimum of three years will receive a discount of $15.00 off of the package rate, and will receive Voice Mail and Rotary Hunt Service at no additional monthly recurring charge. Also, the non-recurring Service Charges, as described in Section 27.1 of this tariff, will be waived. * If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate. ** This plan is grandfathered and is only available to existing customers at existing locations.

178 OKLAHOMA WINDSTREAM, LLC SECTION 36 Original Sheet BUNDLED SERVICE OFFERINGS 36.7 Connect Unlimited II Bundle * This bundle consists of one Residential One-Party Access Line, Caller ID Deluxe, Call Waiting, Cancel Call Waiting, Caller ID on Call Waiting, Call Return, Repeat Dial, Three-Way Calling Speed Calling 30, Call Forwarding, Selective Call Rejection, Selective Call Acceptance, Call Selector, Preferred Call Forwarding, and Anonymous Call Rejection. This bundle is offered only in combination with Windstream Communications, Inc. s Connect Unlimited nationwide long distance calling plan and International Discount plan. This bundle is available to residential customers in all exchanges served by the Company. An additional discount of $5.00 is available when purchased with Windstream s DSL Service. Monthly Residential Rate $24.99 Customers who have the Connect Unlimited II Bundle with Windstream s Connect Unlimited Long Distance and Windstream s DSL Service will have the option of purchasing a second access line with the bundle for an additional $9.99 per month Connect Flex Bundle * *** This bundle consists of one Residential One-Party Access Line, Caller ID Deluxe, Call Waiting, Cancel Call Waiting, Caller ID on Call Waiting, Call Return, Repeat Dial, Three-Way Calling Speed Calling 30, Call Forwarding, Selective Call Rejection, Selective Call Acceptance, Call Selector, Preferred Call Forwarding, and Anonymous Call Rejection. This bundle is offered only in combination with Windstream Communications, Inc. s Flex nationwide long distance calling plan and International Discount plan. This bundle is available to residential customers in all exchanges served by the Company. An additional discount of $3.00 is available when purchased with Windstream s DSL Service. Monthly Residential Rate $ Connect Select Bundle This bundle consists of one Residential One-Party Access Line, Caller ID Deluxe, Enhanced Call Waiting, and Caller ID on Call Waiting. This bundle is available to residential customers in competitive service areas* within the company. Monthly Residential Rate $20.00 To qualify for this service, customers must also subscribe to Windstream s 1.5M or higher Broadband Service and Internet Service. If any required component of the service bundle is discontinued, the rate above may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate. *The nonrecurring Service Charges, as found in Section 27.1 of this tariff, will be waived for qualifying residential customers in the Baron and Stillwell exchanges who take the Connect Unlimited II Bundle or the Connect Flex Bundle above with either Windstream Broadband or Digital TV Services or both and that commit to a minimum of one year of service with that plan. ** Competitive Service Areas are defined as any area within Windstream's authorized service territory where a carrier other than Windstream offers voice services. *** This bundle is only available to existing customers at existing locations.

179 OKLAHOMA WINDSTREAM, LLC SECTION 36 Original Sheet BUNDLED SERVICE OFFERINGS Business Win-Back Discount This Business Win-Back Discount Plan is only available to business customers with four or more business access lines at a single location. To be eligible for this plan the customer must have left the Company to receive phone service from a competitor and is now agreeing to have those services provided by Windstream. Customers who want the Win-Back Discount Plan must agree to keep the service for a specified length of term ranging from one to five years. The customer s access lines, features and/or packages will be billed at the regular tariffed rate. The Win-Back Discount Plan provides a $20.00 credit on the customer s total bill each month for the life of the agreed upon term. Customers who disconnect service prior to the end of their term agreement may be assessed an early termination penalty/fee as outlined in the agreement.

180 OKLAHOMA WINDSTREAM, LLC SECTION 36 Original Sheet BUNDLED SERVICE OFFERINGS Business Connect SB Unlimited Bundle * This bundled service offering is available to new or existing business customers with one-party business access lines. This bundle does not apply to Key System lines or PBX lines. This offering includes a one-party business access line plus the following features: Caller ID Deluxe Speed Call 30 Call Forward Call Return Repeat Dial Enhanced Call Waiting 3-Way Calling Caller ID on Call Waiting Rotary Hunt Basic Voice Mail Business Monthly Rate $44.99 ** This bundled package is for small business customers. Customers may have up to three business oneparty access lines to qualify for this bundle. The second and third access lines will be billed at the tariffed business one-party rate, and will be equipped with all features shown above at no additional charge. To qualify for this service, customers must also subscribe to the Windstream Communications, Inc. s Business Connect SB Bundle Unlimited Long Distance Plan for all access lines. This bundle requires a one-year term commitment. Customers who agree to a three-year term commitment will receive a discount of $5.00 off of the package rate shown above. Also, the non-recurring Service Charges, as described in Section 4.3 of this tariff, will be waived for customers who agree to the three-year term commitment. An early termination fee of $ will apply for customers who terminate before the end of their one-year or three-year term commitment. * This plan is grandfathered and is only available to existing customers at existing locations. ** If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate.

181 OKLAHOMA WINDSTREAM, LLC SECTION 36 Original Sheet BUNDLED SERVICE OFFERINGS Connect Flex II Bundle * This bundle consists of one Residential One-Party Access Line, Caller ID Deluxe, Call Waiting, Cancel Call Waiting, Caller ID on Call Waiting, Call Return, Repeat Dial, Three-Way Calling Speed Calling 30, Call Forwarding, Selective Call Rejection, Selective Call Acceptance, Call Selector, Preferred Call Forwarding, and Anonymous Call Rejection. This bundle is offered only in combination with Windstream Communications, Inc. s Flex nationwide long distance calling plan and International Discount plan. This bundle is available to residential customers in all exchanges served by the Company. An additional discount of $5.00 is available when purchased with Windstream s DSL Service. If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate. Monthly Residential Rate $27.04 *The nonrecurring Service Charges, as found in Section 27.1 of this tariff, will be waived for qualifying residential customers in the Ashland, Kiowa and Savannah exchanges who take the Connect Flex II Bundle above with either Windstream Broadband or Digital TV Services or both and that commit to a minimum of one year of service with that plan.

182 OKLAHOMA WINDSTREAM, LLC SECTION 36 Original Sheet BUNDLED SERVICE OFFERINGS Business Connect SB Bundle III ** This bundled service offering is available to new or existing business customers with one-party business access lines. This bundle does not apply to Key System lines or PBX lines. This offering includes a one-party business access line plus the following features: Caller ID Deluxe Speed Call 30 Call Forward Call Return Repeat Dial Enhanced Call Waiting 3-Way Calling Caller ID on Call Waiting Business Monthly Rate $49.99 * Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per month and/or Voice Mail (a deregulated item) for an additional monthly charge. This bundled package is for small business customers. Customers may have up to ten business one-party access lines to qualify for this bundle. Access lines after the initial access line will be billed $34.99 each, and will be equipped with all features shown above at no additional charge. To qualify for this service, customers must also subscribe to either 1) the Windstream Communications, Inc. s Business Connect SB Bundle Long Distance Plan or 2) both the Windstream Communications, Inc. s Business Unlimited Long Distance Plan and Windstream s 3MB Dynamic Broadband (or higher speed). Customers who qualify for the Business Connect SB III Plan by having the Unlimited Long Distance Plan combined with Broadband will also receive a $4.99 reduction off of the Business Connect SB III rate shown above. (The rate shown above includes only the access line and feature portion of the full bundled rate.) Term Discounts for the Business Connect SB Bundle III are also available. An early termination fee of $ will apply for customers who terminate before the end of their one-year or threeyear term commitment. One-Year Term Commitment: : Customers who agree to keep the service for a minimum of one year will receive a discount of $5.00 off of the bundle rate, plus will receive Voice Mail and Rotary Hunt Service at no additional monthly recurring charge. Three-Year Term Commitment:: Customers who agree to keep the service for a minimum of three years will receive a discount of $10.00 off of the bundle rate, and will receive Voice Mail and Rotary Hunt Service at no additional monthly recurring charge. Also, the non-recurring Service Charges, as described in Section 4.3 of this tariff, will be waived. * If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate. ** The bundle above is grandfathered and is only available to existing customers at existing locations.

183 OKLAHOMA WINDSTREAM, LLC SECTION 36 Original Sheet BUNDLED SERVICE OFFERINGS Business SOHO Communications Bundle This bundled service offering is available to new or existing business customers. This offering includes two business access lines plus Caller ID Deluxe. Business Monthly Rate $59.99 * This bundled package is for small business customers. To qualify for this bundle, customers must also subscribe to the Windstream Communications, Inc. s Business SOHO Unlimited Long Distance Plan and 1.5MB Broadband (or higher speed), and must purchase a 2-line phone and wireless networking system from Windstream (available either at a flat one-time rate or on a monthly basis). (The rate shown above includes only the access line and feature portion of the full bundled rate and does not include long distance, broadband, or equipment.) The customer must commit to subscribe to this bundle for no less than 3 years. * If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate.

184 OKLAHOMA WINDSTREAM, LLC SECTION 36 Original Sheet BUNDLED SERVICE OFFERINGS Business Connect SB Bundle ETF ** This bundled service offering is available to new or existing business customers with one-party business access lines. This bundle does not apply to Key System lines or PBX lines. This offering includes a one-party business access line plus the following features: Caller ID Deluxe Speed Call 30 Call Forward Call Return Repeat Dial Enhanced Call Waiting 3-Way Calling Caller ID on Call Waiting Business Monthly Rate $49.99 * Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per month and/or Voice Mail (a deregulated item) for an additional monthly charge. This bundled package is for small business customers. Customers may have up to ten business one-party access lines to qualify for this bundle. Access lines after the initial access line will be billed $34.99 each, and will be equipped with all features shown above at no additional charge. To qualify for this service, customers must also subscribe to either 1) the Windstream Communications, Inc. s Business Connect SB Bundle Long Distance Plan or 2) both the Windstream Communications, Inc. s Business Unlimited Long Distance Plan and Windstream s 3MB Dynamic Broadband (or higher speed). Customers who qualify for the Business Connect SB ETF Plan by having the Unlimited Long Distance Plan combined with Broadband will also receive a $4.99 reduction off of the Business Connect SB ETF rate shown above. (The rate shown above includes only the access line and feature portion of the full bundled rate.) Term Discounts for the Business Connect SB Bundle ETF are also available. An early termination fee of 50% of the remaining term balance will apply for customers who terminate before the end of their one-year or three-year term commitment. One-Year Term Commitment: : Customers who agree to keep the service for a minimum of one year will receive a discount of $5.00 off of the bundle rate, plus will receive Voice Mail and Rotary Hunt Service at no additional monthly recurring charge. Three-Year Term Commitment:: Customers who agree to keep the service for a minimum of three years will receive a discount of $10.00 off of the bundle rate, and will receive Voice Mail and Rotary Hunt Service at no additional monthly recurring charge. Also, the non-recurring Service Charges, as described in Section 4.3 of this tariff, will be waived. * If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate. ** This bundle is grandfathered and only available to existing customers at existing locations.

185 OKLAHOMA WINDSTREAM, LLC SECTION 36 Original Sheet BUNDLED SERVICE OFFERINGS Windstream Business Bundle - Unlimited Plan ** This bundled service offering is available to new or existing business customers with one-party business access lines. This bundle does not apply to Key System lines or PBX lines. This offering includes a one-party business access line plus the following features: Caller ID Deluxe Speed Call 30 Call Forward Call Return Repeat Dial Enhanced Call Waiting 3-Way Calling Caller ID on Call Waiting Business Monthly Rate $49.99 * Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per month and/or Voice Mail (a deregulated item) for an additional monthly charge. This bundled package is for small business customers. Customers may have up to ten business one-party access lines to qualify for this bundle. Access lines after the initial access line will be billed $24.99 each, and will be equipped with all features shown above at no additional charge. To qualify for this service, customers must also subscribe to the Windstream Communications, Inc. s Small Business Unlimited Long Distance Plan and Windstream s 3MB Dynamic Broadband (or higher speed). (The rate shown above includes only the access line and feature portion of the full bundled rate.) A Term Discount for the Windstream Business Bundle - Unlimited Plan is also available. An early termination fee of 50% of the remaining term balance will apply for customers who terminate before the end of their two-year term commitment. Two-Year Term Commitment: Customers who agree to keep the service for a minimum of three years will receive a discount of $10.00 off of the bundle rate, and will receive Voice Mail and Rotary Hunt Service at no additional monthly recurring charge. Also, the non-recurring Service Charges, as described in this tariff, will be waived. * If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate. ** This bundle is grandfathered and is only available to existing customers at existing locations

186 OKLAHOMA WINDSTREAM, LLC SECTION 36 Original Sheet BUNDLED SERVICE OFFERINGS Windstream Business Bundle, Flex Plan ** This bundled service offering is available to new or existing business customers with one-party business access lines. This bundle does not apply to Key System lines or PBX lines. This offering includes a one-party business access line plus the following features: Caller ID Deluxe Speed Call 30 Call Forward Call Return Repeat Dial Enhanced Call Waiting 3-Way Calling Caller ID on Call Waiting Business Monthly Rate $54.99 * Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per month and/or Voice Mail (a deregulated item) for an additional monthly charge. This bundled package is for small business customers. Customers may have up to ten business one-party access lines to qualify for this bundle. Access lines after the initial access line will be billed $34.99 each, and will be equipped with all features shown above at no additional charge. To qualify for this service, customers must also subscribe to the Windstream Communications, Inc. s Business Connect SB Bundle Long Distance Plan and Windstream s 3MB Dynamic Broadband (or higher speed). (The rate shown above includes only the access line and feature portion of the full bundled rate.) Term Discounts for the Windstream Business Bundle Flex Plan are also available. An early termination fee of 50% of the remaining term balance will apply for customers who terminate before the end of their two-- year term commitment. Two-Year Term Commitment: Customers who agree to keep the service for a minimum of two years will receive a discount of $10.00 off of the bundle rate, and will receive Voice Mail and Rotary Hunt Service at no additional monthly recurring charge. Also, the non-recurring Service Charges, as described in this tariff, will be waived. * If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate. ** This bundle is grandfathered and is only available to existing customers at existing locations

187 OKLAHOMA WINDSTREAM, LLC SECTION 36 Original Sheet BUNDLED SERVICE OFFERINGS Windstream Small Business Bundle Voice + Unlimited Plan This bundled service offering is available to new or existing business customers with one-party business access lines. This bundle does not apply to Key System lines or PBX lines. This offering includes a one-party business access line plus the following features: Caller ID Deluxe Speed Call 30 Call Forward Call Return Repeat Dial Enhanced Call Waiting 3-Way Calling Caller ID on Call Waiting Business Monthly Rate $39.99 * Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per month and/or Voice Mail (a deregulated item) for an additional monthly charge. This bundled package is for small business customers. Customers may have up to ten business one-party access lines to qualify for this bundle. Access lines after the initial access line will be billed $34.99 each, and will be equipped with all features shown above at no additional charge. To qualify for this service, customers must also subscribe to the Windstream Communications, Inc. s Small Business Unlimited Long Distance Plan. (The rate shown above includes only the access line and feature portion of the full bundled rate.) Customers must agree to a Two-Year Term Commitment with this bundle. An early termination fee of 50% of the remaining term balance will apply for customers who terminate before the end of their two-year term commitment. * If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate.

188 OKLAHOMA WINDSTREAM, LLC SECTION 36 Original Sheet BUNDLED SERVICE OFFERINGS Windstream Small Business Bundle, Voice + Flex Plan This bundled service offering is available to new or existing business customers with one-party business access lines. This bundle does not apply to Key System lines or PBX lines. This offering includes a one-party business access line plus the following features: Caller ID Deluxe Speed Call 30 Call Forward Call Return Repeat Dial Enhanced Call Waiting 3-Way Calling Caller ID on Call Waiting Business Monthly Rate $39.99 * Customers may also choose to add Rotary Hunt Service to the bundle for an additional rate of $2.50 per month and/or Voice Mail (a deregulated item) for an additional monthly charge. This bundled package is for small business customers. Customers may have up to three business one-party access lines to qualify for this bundle. Access lines after the initial access line will be billed $34.99 each, and will be equipped with all features shown above at no additional charge. To qualify for this service, customers must also subscribe to the Windstream Communications, Inc. s Windstream Flex 100 Plan. (The rate shown above includes only the access line and feature portion of the full bundled rate.) Customers must agree to a Two-Year Term Commitment with this bundle. An early termination fee of 50% of the remaining term balance will apply for customers who terminate before the end of their two-year term commitment. * If any required component of the service bundle is discontinued, discounts may no longer apply and/or all remaining components may convert to the regular tariffed monthly rate.

189 OKLAHOMA WINDSTREAM, LLC SECTION 37 Original SHEET FOREIGN EXCHANGE SERVICE 37.1 General Regulations 37.2 Rates Foreign Exchange Service is exchange service from an exchange other than the one which would normally serve. Foreign Exchange Service does not come within the Telephone Company's general undertaking, nor does the Telephone Company obligate itself to furnish such service generally, but will do so where facilities of such a character are available as will permit satisfactory telephone transmission. It will not be provided when there may be a resulting impairment of service or when undue expense is involved. Foreign Exchange Service is offered between all exchanges of this Company and between exchanges of this Company and other companies located within the boundaries of this state. It will be furnished jointly with other companies only after satisfactory arrangements are made with the connecting company to provide its portion of the circuit. Only individual line or P(A)BX trunk foreign exchange service is furnished. Off-premise extensions will be furnished in accordance with the tariff provisions of the local exchange providing facilities and operating conditions permit. Off-premises extension stations will be furnished only for the use of the subscriber. Foreign exchange service is furnished for the exclusive use of the subscriber, his employees, agents or representatives of the business establishment. If this provision is violated and the use of the service extended to other persons, the Company may, without notice, terminate the service. Where circumstances justify such action, the Company may waive its right to terminate the service. Such action shall not be construed as a waiver of its right to terminate the service should further violations occur. The monthly business one party rate or P(A)BX trunk rate of the serving central office exchange as well as applicable mileage extension, and/or other monthly miscellaneous service charges of the exchange where the telephone set or P(A)BX trunk is located, apply in addition to the charges below. In addition to the above and unless provided for elsewhere in this tariff, the Telephone Company concurs with the monthly rates, service charges, and tariff provisions of the local "Bell" company.

190 OKLAHOMA WINDSTREAM, LLC SECTION 38 Original Sheet Interexchange Service 38.1 Intrastate Access Services Access services are those services which are described in the Oklahoma Intrastate Access Services Tariff of ORTC. These services are offered by the Company to intrastate interexchange customers (IC's) in accordance with the rules, regulations, and system of charges specified in the Oklahoma Intrastate Access Services Tariff filed by ORTC and its issuing local exchange companies and approved by the Oklahoma Corporation Commission. The telephone company to the extent that such services are or can be made available with reasonable effort, and after provision has been made for the telephone company's telephone exchange services, will provide to an intrastate IC, upon reasonable notice, services of the type offered in the Oklahoma Intrastate Access Services Tariff of ORTC and its issuing local exchange companies at the rates and charges and pursuant to the terms and conditions specified therein. The telephone company's concurrence in the Oklahoma Intrastate Access Services Tariff of ORTC and its issuing local exchange companies shall not be construed or deemed a representation that all services and service components described therein are available from the telephone company. The Telephone Company does not concur in Section of the ORTC Access Service Tariff. FGC service may be provided to carriers at the appropriate access and B&C rates IntraLATA Private Line Service The charges and rates shown below shall apply to all voice grade interexchange facilities other than Foreign Exchange Service which is covered elsewhere in these tariffs. Unless provided for elsewhere in this tariff, the Telephone Company concurs with the monthly rates, installation charges and tariff provisions of Southwestern Bell Telephone Company. A monthly charge of $3.00 per airline mile, or fraction thereof, shall apply on interexchange mileages between the central offices involved. A terminal arrangement charge of $30.00 per month shall apply for each interexchange channel. In addition to the regular multi-element non-recurring charges a non-recurring charge of $15.00 shall apply to the installation of interexchange channels. An Installation Expedite Charge as outlined in Section 27 of this tariff shall apply when a customer requests that service be installed sooner than the normal interval.

191 OKLAHOMA WINDSTREAM, LLC SECTION 38 Original Sheet Interexchange Service (Continued) 38.3 Government Services Discount Service The Telephone Company is an issuing carrier in the Oklahoma Intrastate Government Services Tariff filed by ORTC for the provision of discounted special access services to governmental entities. The Telephone Company also concurs in Southwestern Bell s rates, terms and conditions for ONENET DS3 Backbone Circuit Service found in Southwestern Bell s Access Service Tariff, Section 20.9, with the following exceptions: a) The Quantity Required DS1 Tail Circuits listed in Southwestern Bell s rate schedule must be tail circuits provided by Windstream in determining the appropriate Rate Band, and b) Windstream will bill the customer 50% of the appropriate DS3 Rate Per Month listed in Southwestern Bell s rate schedule per (a) above, to recover Windstream s portion of the Backbone Circuit Network.

192 OKLAHOMA WINDSTREAM, LLC SECTION 39 Original SHEET WIDE AREA TELEPHONE SERVICE (WATS) The term "WATS" denotes the furnishing of facilities where available, for dial type telecommunications between a WATS access line and points within the State of Oklahoma. A WATS access line is the facility from the customer's premise to a Telephone Company Central Office designed to switch WATS calls. Upon request, the Telephone Company will provide WATS where facilities for the access line are not available, construction charges will apply as described in Section 11. of this tariff. For WATS access lines terminated outside the Base Rate Area of an exchange but within the exchange, the one party mileage rate will apply as set forth in Section 28.1 of this tariff. WATS access line extensions will be provided for under the same rules, regulations and rates as business extensions. The customer may be required to pay one month's service in advance upon application for WATS. With the exception of providing message detail billing, the Telephone Company concurs with the Rules, Regulations and Rates for Intrastate WATS filed by the local "Bell" serving company and approved by the appropriate State Regulatory Agency. Interstate WATS will be provided according to the terms as set forth in the approved F.C.C. Tariff 259.

193 OKLAHOMA WINDSTREAM, LLC SECTION 40 Original SHEET MISCELLANEOUS SERVICE OFFERINGS 40.1 Telemetering Service Telemetering service will be provided in connection with customer owned and maintained station equipment at regular local loop rental rates, plus any other charges for associated service Telecommunications Relay Service Oklahoma Windstream, LLC concurs in the Telecommunications Relay Service Tariff as filed by Southwestern Bell Telephone Company within the State of Oklahoma Automatic Intercept Service General Rates a. Automatic Intercept Service provides a service to subscribers who have had their phone number disconnected because they have either moved to a new location or requested a change in phone number. Dialing the subscriber s former number results in a prerecorded message which announces the new number. b. This service is provided free of charge to subscribers for the initial 30-day period. c. At the request of the subscriber, the service can be extended beyond the 30-day period in 90-day increments at the rates listed below. d. Limited to those exchanges in which facilities are available to provide the service. e. The charges below do not apply to the following: 1. when provided as a result of a number change initiated by action of the Company. 2. when the subscriber s telephone number has been omitted from the telephone directory or is incorrect. 3. when provided as a result of Company-initiated actions. The rates below apply after the initial 30-day period: a. Nonrecurring charge per phone number First 90-day extension: $15.00 b. Additional 90-day extensions: $12.50 c. Service Order Charge Per the rates contained elsewhere in this tariff.

194 OKLAHOMA WINDSTREAM, LLC SECTION 40 Original Sheet MISCELLANEOUS SERVICE OFFERINGS 40.4 Customized Number Service A. General 1) Customized Number Service provides for the assignment of a customer requested telephone number (last four digits) other than that which would normally be assigned. 2) This service is offered to new customers who request a unique or specific telephone number. This service is also available to existing customers who request a change from their present number to a customized telephone number. 3) Customized Number Service is provided to Business or Residence customers and is furnished subject to the availability of facilities and requested telephone numbers. 4) When requesting a specific number, the customer will be allowed to make three specific number inquiries. When requesting an easy number, the customer will be provided three sets of numbers from which to choose. 5) The Search Only charge applies when the customer chooses not to have the number assigned or the requested number is not available. The Search and Assign charge applies when the customer chooses to have the customized number assigned and the number is available for assignment. 6) A customer whose service has been terminated may be reassigned their previous telephone number, subject to availability, without additional charge, if reconnection occurs within 12 months. 7) When a new customer assumes an existing service which includes Customized Number Service, the customer may keep the customized number at the tariffed rate only with the written consent of the former subscriber. 8) The Company reserves and retains the right: a) To discontinue, change or reassign telephone numbers in any exchange area when it is deemed necessary or appropriate in the conduct of its business, or in accordance with the rules and procedures of the Company. Should this occur, the Company shall attempt to assign another customized number of the customer s choice without applying service charges. b) To reject any request for customized telephone numbers and to refuse requests for customized numbers for any reasons, including, but not limited to, numbers that may, in the Company s judgment, be offensive, limited central office capacity, or relocation of a central office.

195 OKLAHOMA WINDSTREAM, LLC SECTION 40 Original Sheet MISCELLANEOUS SERVICE OFFERINGS 40.4 Customized Number Service (Continued) A. General (Continued) B. Charges 8) The Company reserves and retains the right: (Continued) c) Of ownership of all telephone numbers and prohibits the assignment of the use of a telephone number by or from any customer to another, except as otherwise provided for in this tariff. d) To assign telephone numbers in any exchange area as it deems necessary or appropriate in the conduct of its business. 9) The Company will not be responsible for the manner in which customized numbers are used for marketing purposes by the customer. 10) The Company shall not be liable to any customer for direct, indirect or consequential damages caused by a failure of service, change of number, or assignment of a requested number to another customer whether prior to or after establishment of service. In any case, the Company shall not be liable to any person, firm or corporation for an amount greater than such person, firm or corporation has actually paid to the Company for the Customized Number Service. Nonrecurring Charges, per request 1) Search Only (3 searches per charge) Nonrecurring Charge a) Residence $ 5.00 b) Business ) Search and Assign a) Residence b) Business 75.00

196 OKLAHOMA WINDSTREAM, LLC SECTION 41 Original Sheet ABBREVIATED DIALING SERVICE 1. General A. Abbreviated Dialing Service is a three-digit (N11, where N can be 2, 3, 5, 6, 7 or 8) local dialing arrangement available in Oklahoma Windstream, LLC ( Company ) areas for delivery of non-emergency information via voice grade facilities, pursuant to FCC Docket No B. Abbreviated Dialing Service is available from Company in Company territory only. Governmental and other legally authorized entities ("Subscribers") wishing to provide access to Abbreviated Dialing Service to end users in another company's territory or to a Competitive Local Exchange Carrier s ("CLEC") end users within Company's Local Calling Area must make appropriate arrangements with the other company or CLEC serving that area. C. Company shall have no responsibility with respect to the information, service, communications, announcements, advertising, promotion, performance, behavior, action, or inaction of the Subscriber providing access to Abbreviated Dialing Service or to end users calling via Abbreviated Dialing Service. D. For the Subscriber's purpose in providing access to Abbreviated Dialing Service, Company's Local Calling Area is the Basic Local Calling Area as defined in this Tariff, as facilities permit. Additionally, pre-recorded announcements provided by Subscribers will be allowed as Company facilities permit and will be at Subscribers' expense. E. Abbreviated Dialing Service can be delivered via regular exchange access lines (by individual business lines, PBX trunks, etc.) F. Limitations and use of service as stated in this Tariff apply to Abbreviated Dialing Service. G. Company may provide Directory Listings for Abbreviated Dialing Service at rates and pursuant to the regulations found in Section 32 of this Tariff. H. Access to Abbreviated Dialing Service is not available to the following types of service: Payphone Service Provider Telephones (PSPs) Hotel/Motel/Hospital Service 1+ 0+, 0- (Credit Card, Third-Party Billing, Collect Calls) Inmate Service 101XXXX Wireless - Type 2A I. Subscribers will not receive calling number information through Abbreviated Dialing Service. To receive calling number information, the Subscriber must subscribe to one of Company's Caller ID services set forth in Section 30 of this Tariff. J. When a N11 number is disconnected, Company will route the calls to an intercept announcement for a maximum of 60 days, provided that the Subscriber is also a end user customer of Company. The announcement provided may refer the caller to another telephone number.

197 OKLAHOMA WINDSTREAM, LLC SECTION 41 Original Sheet ABBREVIATED DIALING SERVICE 2. Service Requirements and Conditions A. When Abbreviated Dialing Service is provisioned by Company, Company will bill the Subscriber the nonrecurring service charge. Company will not refund or waive the nonrecurring charge if the Subscriber cancels or withdraws its request for service after Company has programmed the central office per the Subscriber s request. B. Upon six-months written notice Company may terminate this Agreement and the services provided herein in accordance with the terms and conditions contained in CC Docket and any subsequent rules which may be identified by the FCC in CC Docket regarding the use and return of such N11 codes. In the event of such termination, Company will at Subscriber s request, transfer the service arrangements to a 7- or 10- digit dialing arrangement within the six-month notice period. Subscribers will be required to migrate to any standard access arrangement subsequently agreed to by the industry and approved by the FCC, and Company will charge Subscribers the appropriate tariff rates for the establishment of new access arrangements. C. Only one 7- or 10-digit local number or one 10-digit toll-free number may be used as the lead number per Basic Local Calling Area. All central offices within a Basic Local Calling Area must be pointed to the same 7- or 10-digit local number or one 10-digit toll-free number. Appropriate rates from Sections 25 and 27 of this Tariff will apply. D. Abbreviated Dialing Service is provided where Company facilities permit. E. To ascertain whether Type 1 wireless customers will be able to Subscriber, Subscriber must contact separately the applicable wireless companies. F. To ascertain whether a Subscriber's callers who are end users of a CLEC will be able to reach Subscriber by dialing N11, Subscriber must contact separately the applicable CLEC(s). G. Company will provide Abbreviated Dialing Service under the following conditions: 1. For network sizing and protection, Subscriber will provide to Company an estimate of annual call volumes and the expected busy hour and holding time for each call to N Subscriber will purchase or otherwise provide adequate telephone facilities initially and subsequently as may be required to handle adequately calls to Subscriber, in Company's judgment, without impairing Company's general telephone service or telephone plant. 3. Subscriber will obtain all necessary permission, licenses, written consents, waivers and releases and all other rights from all persons whose work, statements or performances are used in connection with the service, and from all holders of copyrights, trademarks and patents used in connection with Abbreviated Dialing Service.

198 OKLAHOMA WINDSTREAM, LLC SECTION 41 Original Sheet ABBREVIATED DIALING SERVICE 2. Service Requirements and Conditions (Continued) G. Company will provide Abbreviated Dialing Service under the following conditions: (Continued) 4. Company shall not under any circumstances be responsible or liable for incidental, consequential or special damages, notwithstanding the foreseeability or disclosure of said damages, including but not limited to damages associated with delay, loss of data, profits or goodwill. 5. Company provides no warranties, express or implied, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Without limiting the foregoing, Company makes no warranty with respect to the performance of any telecommunications and non-telecommunications system, operating system or any application software. 6. Vacation Rate service as covered in Section 14 of this Tariff is not applicable for N11 Abbreviated Dialing Service. 7. Subscriber shall respond promptly to any and all complaints to any regulatory authority against any service provided via the N11 number. If requested by Company, Subscriber shall assist Company in responding to complaints made to Company concerning the Subscriber s N11 service. 8. Company will notify Subscriber when Subscriber s service unreasonably interferes with or impairs other services provided by Company to other end users. If, after receipt of notice, Subscriber makes no modification in method of operation, or in the service arrangements that are deemed service-protective by Company, or if Subscriber is unwilling to accept the modifications, or if Subscriber continues to cause service impairment, Company reserves the right, at any time without further notice, to institute protective measures, up to and including termination of service. In an emergency situation as defined by Company, Company reserves the right, at any time, without notice, to institute protective measures up to and including termination of service. H. In no event shall Company be liable for any losses or damages of any kind resulting from the unavailability of its equipment or facilities or for any act, omission or failure of performance by Company, or its employees, or agents, in connection with Abbreviated Dialing Service. Company shall not be responsible for calls that cannot be completed as a result of repair or maintenance difficulties on Company facilities and equipment nor on equipment owned or leased by Subscriber.

199 OKLAHOMA WINDSTREAM, LLC SECTION 41 Original Sheet ABBREVIATED DIALING SERVICE 3. Application of Rates A. Basic local exchange service is required, in addition to N11 Service and in order for N11 Service to function properly. N11 Service is supplemental to and is not a replacement for local exchange service. B. N11 Subscriber shall pay a nonrecurring Central Office Charge for each Company host central office out of which N11 is established: 1. Some Company local exchanges are served by more than one host central office. In order to establish N11 in such an exchange, a N11 Subscriber shall pay a Central Office Charge for each Company host central office in the N11 Subscriber s service area. 2. Some host central offices serve more than one Company local exchange. If a N11 Subscriber applies to establish N11 Service in multiple Company local exchanges served by the same host central office, then only one Central Office Charge shall apply. However, the N11 Subscriber shall pay the full Central Office Charge whether or not it requests N11 in all Company local exchanges served by the host central office. C. Where applicable, a N11 Subscriber shall pay a nonrecurring Exclusion Charge: 1. When a N11 Subscriber does not make contemporaneous applications to establish N11 in every Company local exchange served by a host central office, the N11 Subscriber shall pay an Exclusion Charge for each Company local exchange served by the host central office where N11 Service is not established. 2. When a Company local exchange is once excluded, but the N11 Subscriber subsequently applies to establish N11 Service in the Company local exchange, then an Exclusion Charge shall again apply. D. N11 Subscribers will pay the normal tariffed charges for the local exchange access arrangements (e.g., PBX trunks, Centrex Type Services lines, etc.) used for transporting and terminating messages at the N11 Subscriber's designated premises. E. N11 Subscribers shall pay a nonrecurring Number Change Charge when they apply to change the telephone number to which the N11 abbreviated dialing code is translated. Company will apply the Number Change Charge on a per telephone number, per host central office basis. F. Applicable service order charges as specified in Section 27 of this Tariff will apply, in addition to the following rates.

200 OKLAHOMA WINDSTREAM, LLC SECTION 41 Original Sheet ABBREVIATED DIALING SERVICE 4 Charges applicable to N11 Subscribers: A. Establishment of N11 Service Nonrecurring Charge Per Exchange (1) Central Office Charge $ (2) Exclusion Charge $ (3) Number change Charge $137.00