Why effective Test Automation drives successful and qualitydriven mobile payments

Save this PDF as:
Size: px
Start display at page:

Download "Why effective Test Automation drives successful and qualitydriven mobile payments"

Transcription

1 Whitepaper Why effective Test Automation drives successful and qualitydriven mobile payments sqs.com Answers on how to improve cost effectiveness and reduce time to market Introduction The adoption of m-payments is increasing, as is the number and diversity of mobile devices, and software, upon which these payment systems operate for Android alone, over 420 devices and 29 versions of the operating system have been released since For organisations developing m-payments products and services, testing the many permutations of software and hardware is a logistical and quality assurance nightmare. While the device and software landscape increases in complexity, commercial pressure is growing to reduce time-to-market as retailers, mobile network operators (MNOs), banks and financial institutions alike chase market share. The effective use of test automation is critical for organisations aspiring to release stable m-payments solutions. For most organisations, frequent, reliable and cost-effective testing through test automation is the only effective way to solve the quality assurance problem for m-payments. Authors: Faisal Hussain (Senior Consultant) Andrew Brown (Senior Consultant) Darryl Kennedy (Principal Consultant) SQS Group Limited, United Kingdom Published: March ) As of 4Q 2013 SQS the world s leading specialist in software quality

2 A recent report on automated testing found that: The important conclusion is that there exists a large, untapped pool of economic benefits that are yet to be claimed through highly automated testing Companies will increasingly realise economic benefits in cost savings, improved business agility, efficiency and quality. Harvesting economic benefits will continue to drive the shift toward highly automated testing and away from manual approaches, as companies continue to push for higher quality execution and greater business agility at lower cost. 2 This paper explores the challenges of automating m-payments system testing, and considers the key elements of an effective solution that will enable the confident delivery of working m-payments technologies. Test Automation Demand Mobile Payments Solution Complexity 2) Worksoft Market Research Report, 2013 Trends in Automated Testing, Page 2

3 1. Testing more for less, test automation ROI It has long been recognised in traditional software development that test automation is a proven technique for running large numbers of tests more accurately, reliably and more rapidly than can be achieved through manual testing. Additionally it enables testing outside of core hours, as the tests are executed by a computer rather than by a person. Automation is also important for regression testing running large numbers of tests against a code base to ensure that changes have not introduced new bugs to existing code. Software test automation is no longer a luxury with a questionable return on investment (ROI). Instead, automated functional testing and automated regression testing have crossed over to a definite necessity, as mobile apps have grown ever more important and complex. In short, manual approaches simply cannot keep up with the growing complexity and demands of mobile application testing. 3 Figure 1 illustrates the benefits of one of our mobile application development projects, comparing the savings between manual and automated test execution. In this case, compared to the cost of manual testing, project break-even point was at the end of year one and with savings of 93 % in year two and 300 % in year three. The impact of test automation is not felt solely in the savings made on testing resource. Automation allows broader and more frequent testing of the payments system than manual methods, leading to more bugs being detected earlier and ultimately, a better quality product being released to production. Extensive testing often involves the allocation of subject matter experts from within the business and by automating tests, the demands on these experts can be reduced, minimising the impact on day-to-day business operations. Cumulative cost Live Example 60,000 50,000 SQS test automation for SEPA and new product platforms reduces cost by 80 % for a major international banking organisation 40,000 30,000 20,000 10, Manual Testing Figure 1: Mobile test automation ROI Test cycles executed Automated Testing 3) The ROI of automated mobile application testing, Mobile Labs, June 2013, SQS was asked to conduct automated and functional testing by a leading multi-national bank. The bank already had Android and ios retail banking applications and was planning to enhance these with SEPA and new product features.sqs developed an offshore-enabled test automation infrastructure that provided consistency of testing across the mobile platforms and operating systems. The testing automation framework was designed for reuse enabling the bank to apply these test automation methods to future m-payment projects. A significant reduction in the testing lifecycle was achieved through automation and as a result, the project was able to increase the rate at which new versions of the software were released. The project s 2,000 test scripts were executed in just 30 man-days, reducing the cost by 80 % compared to the equivalent manual testing. Page 3

4 2. M-payments testing challenges For all its benefits, test automation requires investment and it is important to understand the business case and ROI, nonetheless, for m-payments, test automation is almost always necessary because of the: be secure otherwise any weakness (or perceived weakness) will lead to concerns about security. Proven weaknesses in m-payments security for any given provider could have significant impacts upon the success of its business plan. Significant number of risks to be mitigated Large matrix of diverse test combinations Many test data permutations to be exercised 2.1. There are a significant number of risks to be mitigated in m-payments M-payments services present a wide variety of risks, which can only by mitigated by an effective testing solution with the capacity to achieve high levels of coverage. Trying to mitigate all of these risks effectively without the use of automation would be a very complex, time consuming and precarious endeavour. Risks associated with m-payments include: User experience/ confidence Security Maintainability Interoperability Performance User experience / confidence An m-payments system that consumers do not like, or are unwilling to adopt, is doomed to failure. The user base for m-payments systems is enormous, and growing daily, as is the IT literacy of this user base so any weaknesses in the user experience will be very apparent and communicated widely Security Security risks are significant due to the nature of the transactions involved and the relative immaturity of the technical solutions being implemented. The way a payment system is perceived by its user base is crucial, simply being secure for m-payments is not enough, the system must be seen to For more information about security for m-payments, see the SQS whitepaper: How will Security Testing help to reduce risks and build customer confidence in mobile payments Interoperability M-payments systems need to support a wide range of technologies, interfaces and contributing systems. They need to operate seamlessly in a varied and evolving technical environment. As the Internet of Things grows, the types of interaction the payment system must support will change and so too will the need for comprehensive assurance of m-payments systems. These systems operate in the kind of varied and diverse environment that has never been seen before, which presents significant ongoing risks Maintainability As a technology, m-payments is still quite young. New m-payments systems need to be as maintainable as possible, in order to remain flexible enough to meet future demand; in development terms, this means minimising technical debt. Testing for maintainability is a significant challenge, and one that is well served by automation Performance As with user experience there is a growing level of expectation on the part of the consumer that m-payments systems will not only work, but that they will work quickly and smoothly regardless of how heavily loaded the overall system is. Web site development has shown that any drop in site performance will see users switch to an alternative very quickly the same risks exist for m-payments solutions. Page 4

5 2.2. Large matrix of diverse hardware and software test combinations Looking at the market leading ios and Android compatible devices, it is apparent that testing device and operating system combinations alone is becoming a very large and complex task. Consider the following statistics: 29 versions of Android released since models of Android mobile phone 18 versions of ios released since models of the iphone have been released since 2007 Disparities between devices, variances in operating systems, versions and additional manufacturer customisations, together with differences in internal architecture, screen size and screen resolution lead to a huge matrix of potential test combinations. Fully testing 420 device models over 29 Android versions requires that 12,180 combinations be tested for each test. Adding the various combinations of ios devices and operating system versions introduces a new layer of complexity and the increasing popularity of Windows Phone adds yet another. This presents significant challenges to the quality assurance programme that only automation can resolve Test data permutations The successful testing of m-payments applications requires many permutations of the same (or similar) business process to be executed with different data sets. Test data sets can be used to check facets of the system such as: Acceptable boundary values Upper and lower limits Customer types Localised international payment formats Internal, domestic and cross-border payments Business processes requiring a high volume of different data sets for testing, are ideal candidates for test automation, because the technical script maintenance remains low due to a relatively small test set. In these situations, effective test data management can yield an extremely high number of test cases. The business case for the test automation of m-payments will demonstrate a very high return given the number of data permutations, which would otherwise need to be executed across a large set of device and operating system combinations manually. Page 5

6 3. Test automation solutions for m-payments Without automated testing it would be nearly impossible to mitigate the risks inherent in m-payments systems and benefit realisation would be significantly challenged. So what test automation techniques and tactics should be considered? 3.1. Test automation strategy and management A well thought out test automation strategy is crucial: clear requirements, rationalisation of devices and limiting the number of combinations of operating system are imperative for the intended market. Such prioritisation typically results in a test strategy that focuses on testing the most recent versions of important operating systems in combination with popular mobile hardware. The strategy should consider all risks and identify a cohesive automated approach to mitigating these risks. The table below illustrates how many different factors need to be taken into account during the creation of the mobile test automation strategy. The SQS whitepaper Efficient Test Management can help you to launch mobile payments faster, smarter and cheaper discusses approaches and strategies for test management in m-payments system development Test environment management Test environments that enable representative testing of real-world conditions are essential for all but the simplest mobile software. However, for Android alone there are more than 12,000 permutations of device and operating system versions. The effort required to test these versions is likely to be uneconomical for most organisations and so, prioritisation of environments and risk-based testing is required in order to create a pragmatic testing programme. High overall complexity Wide variety of platforms, devices, operating systems and versions Multiple configuration options on mobile devices Multiple network and access options (cable, WiFi, UMTS, LTE, Bluetooth, NFC) Use of different programming languages, debuggers and emulators Integration into payment systems Changing requirements for deployment management Increased need for Device Management processes and decision-based functionality Need to comply with roll-out plans Release frequency and regression testing effort The many combinations of operating systems, versions and updates increases the number of releases Regression testing effort increases due to the steady increase offered by mobile application functionality Table 1: Considerations for developing a mobile test automation strategy Page 6

7 Devices Market ios, MS, BB Android V2.3 V2.3.3 V3 V2.3.4 V3.1 V2.3.5 V3.2 V2.3.7 V2.3.6 V4 Product Version Jan July Dec 1 year Figure 2: An example of the number of device and operating system releases in just one year (source: perfecto mobile) Must Major Market Figure 3: Prioritising devices for testing (source: perfecto mobile) Page 7

8 3.3. Behaviour driven development and test data driven automation Enhancing automation in mobile device testing through best practices such as behaviour-driven development (BDD) 4 can lead to further improvements in both quality and efficiency. BDD helps establish a common understanding about testing between developers, testers, business analysts and other business stakeholders. BDD closes the gap between the people who implement automated testing and the people who best understand the business requirements. BDD puts control of test conditions into the hands of business-facing analysts and subject matter experts (SMEs), reducing the likelihood of misunderstandings and enabling developers to validate their code more easily. Example of shared test data specifications used by both business analysts and test automation specialists. 4) For the purposes of this paper, behaviour-driven development and test-driven development are synonymous. Page 8

9 3.4. Test environment considerations for automation In order to conduct automated testing, the test tools employed must have programmatic access to the device and software to be tested. The main techniques for establishing tool access to devices for testing include: Jail-breaking - removing the Operating System (OS) security control by unlocking/rooting/jail-breaking the mobile device. The benefit of this approach is that complete control of the mobile device is then possible. However, the downside is that this approach is viewed as a nonstandard OS, so any testing on a jail broken device may be invalid, since it is technically on a different OS version than a majority of end users. This method is also reliant on an Internet community to provide these unlocking options. Emulators having the mobile device software running in a simulation of the mobile OS. This removes the requirement for real devices and the need for remote access. However, the downside is that it does not fully match an end users experience. Cloud some vendors are now hosting a suite of mobile devices that they claim are native (i.e. not unlocked/ rooted/jail-broken) and provide full object recognition and remote device access. Although this method offers fantastic coverage for minimal maintenance, subscriptions can be costly and dedicated access to the latest handsets can prove expensive. Security of data within the cloud also needs to be considered and appropriate risk mitigation put in place. Object recognition many mobile test automation tools use either native object recognition or image recognition to identify each of the controls on the screen. The native approach depends on the application being written to specifically support object recognition. Image recognition is typically slower and often multiple scripts are required for the different operating systems as the look and feel of Apple and Android is very different. Further work may also be required to revise the tests when a new operating system is released. Further, the need to ensure backwards capability can lead to the number of regression suites rising very quickly. Instrumented applications each of the test automation tool providers integrates with native applications via instrumentation, which requires changes to the application source code. However, for mobile devices, no operating system can currently be instrumented; so testing is solely on the application s functionality and not the behaviour of the OS when the application is accessed or running. Some types of instrumentation may also cause a dramatic increase in execution time. Page 9

10 4. Conclusion Test automation can bring significant cost savings and market advantage to organisations launching m-payments systems to their customer base. A recent SQS client in the finance sector realised the following benefits after introducing test automation into its mobile development programme: Reduced mobile regression testing time from three weeks to two days. As m-payments technologies spread far and wide across the consumer market the need to adopt automated testing solutions will only increase. Organisations that do it well and implement it first will be those who reap the biggest benefits from it and establish themselves as leaders automated testing solutions are key to achieving this. Improved test coverage over 100 end-to-end test cases developed across twenty handsets. Improved debugging support defects reported to R&D included video, screenshot, operating system logs and device vitals to facilitate understanding of issues across teams. Improved device coverage ability to support new devices (over 40) for automated testing. Improved quality automated end-to-end testing of transactions across mobile and web systems. Improved development intelligence via comprehensive reports automated mobile test results available in central location. SQS Software Quality Systems AG, Cologne All rights, in particular the rights to distribution, duplication, translation, reprint and reproduction by photomechanical or similar means, by photocopy, microfilm or other electronic processes, as well as the storage in data processing systems, even in the form of extracts, are reserved to SQS Software Quality Systems AG. Irrespective of the care taken in preparing the text, graphics and programming sequences, no responsibility is taken for the correctness of the information in this publication. All liability of the contributors, the editors, the editorial office or the publisher for any possible inaccuracies and their consequences is expressly excluded. The common names, trade names, goods descriptions etc. mentioned in this publication may be registered brands or trademarks, even if this is not specifically stated, and as such may be subject to statutory provisions. SQS Software Quality Systems AG Phone: Fax: Page 10

Effective Test Management can help you to launch mobile payments faster, smarter and cheaper

Effective Test Management can help you to launch mobile payments faster, smarter and cheaper Whitepaper Effective Test Management can help you to launch mobile payments faster, smarter and cheaper sqs.com Ensuring Quality Assurance is implemented in complex systems Introduction The primary role

More information

101-301 Guide to Mobile Testing

101-301 Guide to Mobile Testing 101-301 Guide to Mobile Testing Perfecto Mobile & Toronto Association of System and Software Eran Kinsbruner & Joe Larizza 2014 What To Do? Great News Your first Mobile Project has arrived! You have been

More information

From Traditional Functional Testing to Enabling Continuous Quality in Mobile App Development

From Traditional Functional Testing to Enabling Continuous Quality in Mobile App Development From Traditional Functional Testing to Enabling Continuous Quality in Mobile App Development Introduction Today s developers are under constant pressure to launch killer apps and release enhancements as

More information

SQS Test Data Management

SQS Test Data Management Whitepaper SQS Test Data Management sqs.com Data protection compliant, assure security, reduce costs and improve quality Introduction Security breaches are everywhere in the news. We read about personal

More information

Automated testing for Mobility New age applications require New age Mobility solutions

Automated testing for Mobility New age applications require New age Mobility solutions Automated testing for Mobility New age applications require New age Mobility solutions Executive Summary Today, mobile phone has transformed from its former role as a mere medium of communication to that

More information

Mobile Application Test Automation Best Practices for Best Results. A white paper from Mobile Labs, Inc.

Mobile Application Test Automation Best Practices for Best Results. A white paper from Mobile Labs, Inc. Mobile Application Test Automation Best Practices for Best Results A white paper from Mobile Labs and Mobile Labs Trust are trademarks of HP Quality Center and HP QuickTest Professional are registered

More information

White Paper. Bridging the essential gap between Mobile Cloud and crowd based testing. 1. Introduction. 2. Testing Lifecycle

White Paper. Bridging the essential gap between Mobile Cloud and crowd based testing. 1. Introduction. 2. Testing Lifecycle White Paper Bridging the essential gap between Mobile Cloud and crowd based testing 1. Introduction 2. Testing Lifecycle a. Testing typologies (Functional, Usability) b. Functional Testing: Manual

More information

Automated Mobile Testing Requires Both Real Devices and Emulators

Automated Mobile Testing Requires Both Real Devices and Emulators WHITE PAPER Automated Mobile Testing Requires Both Real Devices and Emulators September 2015 Today, businesses compete in an increasingly mobile-centric marketplace. Mobile QA can no longer take a backseat

More information

White Paper Bridging the Essential Gap between Continuous Quality and Crowd Based Testing

White Paper Bridging the Essential Gap between Continuous Quality and Crowd Based Testing White Paper Bridging the Essential Gap between Continuous Quality and Crowd Based Testing 1 Contents Introduction... 3 Testing Lifecycle... 4 Testing typologies... 4 Functional Testing... 4 Manual vs.

More information

Service Virtualisation to Drive Successful 21 st Century Software Delivery

Service Virtualisation to Drive Successful 21 st Century Software Delivery Whitepaper Service Virtualisation to Drive Successful 21 st Century Software Delivery sqs.com Authors: Ulf Jentler Nordic Service Manager Environment Services, SQS Software Quality Systems Sweden AB Ivan

More information

AUTOMATED MOBILE TESTING REQUIRES BOTH REAL DEVICES AND EMULATORS

AUTOMATED MOBILE TESTING REQUIRES BOTH REAL DEVICES AND EMULATORS WHITE PAPER AUTOMATED MOBILE TESTING REQUIRES BOTH REAL DEVICES AND EMULATORS SEPTEMBER 2015 Today, businesses compete in an increasingly mobile-centric marketplace. Mobile QA can no longer take a backseat

More information

Mobile application testing for the enterprise

Mobile application testing for the enterprise Mobile application testing for the enterprise Accenture brings together deep knowledge of the enterprise, expertise in mobile technologies and strong end-to-end testing practices to help all enterprises

More information

Mobile Application Testing

Mobile Application Testing Mobile Application Testing Whitepaper Author: Scott Aziz Date: June 1, 2012 This whitepaper outlines the critical areas of testing needed to certify mobile enterprise applications Best practices from UST

More information

How will Security Testing help to reduce risks and build customer confidence in mobile payments

How will Security Testing help to reduce risks and build customer confidence in mobile payments Whitepaper How will Security Testing help to reduce risks and build customer confidence in mobile payments sqs.com An insight to successful strategies beating the challenges of complex systems Introduction

More information

Special Report. Choosing the right mobile device platform for your business

Special Report. Choosing the right mobile device platform for your business Special Report Choosing the right mobile device platform for your business About Trinsic Trinsic is a new kind of business communications specialist, built from the ground up to help your organisation

More information

Service Virtualization:

Service Virtualization: Service Virtualization: Reduce the time and cost to develop and test modern, composite applications Business white paper Table of contents Why you need service virtualization 3 The challenges of composite

More information

Ramakrishnan R Associate Vice President Banking Practice, SQS India BFSI Limited

Ramakrishnan R Associate Vice President Banking Practice, SQS India BFSI Limited Whitepaper Bank on Mobile sqs.com Authors: Ramakrishnan Venkateswaran Test Lead, SQS India BFSI Limited Ramakrishnan R Associate Vice President Banking Practice, SQS India BFSI Limited Published: August

More information

Sample Exam Foundation Level Syllabus. Mobile Tester

Sample Exam Foundation Level Syllabus. Mobile Tester Sample Exam Foundation Level Syllabus Mobile Tester September 2015 American Software Testing Qualifications Board Sample Exam Foundation Level Syllabus Mobile Tester MOB-1.2.1 (K2) Explain the expectations

More information

top tips to develop a successful enterprise app Industry insights Whitepaper #05

top tips to develop a successful enterprise app Industry insights Whitepaper #05 10 top tips to develop a successful enterprise app Industry insights Whitepaper #05 It is well documented that the app industry has long been dominated by the needs of the consumer. The market that exists

More information

The Worksoft Suite. Automated Business Process Discovery & Validation ENSURING THE SUCCESS OF DIGITAL BUSINESS. Worksoft Differentiators

The Worksoft Suite. Automated Business Process Discovery & Validation ENSURING THE SUCCESS OF DIGITAL BUSINESS. Worksoft Differentiators Automated Business Process Discovery & Validation The Worksoft Suite Worksoft Differentiators The industry s only platform for automated business process discovery & validation A track record of success,

More information

Contents. Executive Summary 3. A Summary of Mobility Challenges 4. Mobile Platform Capability: 6. Mobile Functional Testing 8. Mobile Performance: 10

Contents. Executive Summary 3. A Summary of Mobility Challenges 4. Mobile Platform Capability: 6. Mobile Functional Testing 8. Mobile Performance: 10 by Laura Paterson Contents Executive Summary 3 A Summary of Mobility Challenges 4 Mobile Platform Capability: 6 Mobile Functional Testing 8 Mobile Performance: 10 Summary 11 2 Executive Summary The increasing

More information

SOA Testing Services. Enabling Business Agility and Digital Transformation

SOA Testing Services. Enabling Business Agility and Digital Transformation SOA Testing Services Enabling Business Agility and Digital Transformation Getting Value From Service Oriented Architecture (SOA) Many organisations have chosen a Service Oriented Architecture (SOA) middleware

More information

Cognizant Mobility Testing Lab. The faster, easier, more cost-effective way to test enterprise mobile apps.

Cognizant Mobility Testing Lab. The faster, easier, more cost-effective way to test enterprise mobile apps. Cognizant Mobility Testing Lab The faster, easier, more cost-effective way to test enterprise mobile apps. Be Cognizant 2 MOBILE APP TESTING REINVENTED With Cognizant Mobility Testing Lab You Will Save

More information

Mobile Application Performance Testing

Mobile Application Performance Testing StarBase Insight Mobile Application Performance Testing Introduction Purpose This discussion paper aims to educate the reader about mobile applications and demystify their performance testing needs by

More information

WHITEPAPER BEST PRACTICES IN MOBILE APPLICATION TESTING

WHITEPAPER BEST PRACTICES IN MOBILE APPLICATION TESTING WHITEPAPER BEST PRACTICES IN MOBILE APPLICATION TESTING 1 The basic frame of software testers mind-set is attuned to check documentation, functionality, stability, API and performance and make sure that

More information

Project Management Office

Project Management Office Whitepaper Project Management Office sqs.com PMO as a strategic success factor for project-based organisations Abstract Project-management-based organisations with either large or numerous projects can

More information

THE BUSINESS CASE FOR HYBRID HTML5 MOBILE APPS

THE BUSINESS CASE FOR HYBRID HTML5 MOBILE APPS Exploring the business case for building hybrid HTML5 mobile applications for enterprise mobility projects compared to implementing with a purely native development approach. THE BUSINESS CASE FOR HYBRID

More information

Image Area. White Paper. Best Practices in Mobile Application Testing. - Mohan Kumar, Manish Chauhan. www.infosys.com

Image Area. White Paper. Best Practices in Mobile Application Testing. - Mohan Kumar, Manish Chauhan. www.infosys.com Image Area White Paper Best Practices in Mobile Application Testing - Mohan Kumar, Manish Chauhan www.infosys.com Contents Introduction 3 QA Challenges in Mobile Application Testing 3 Device Variation

More information

WHITEPAPER. Delivering More Rigorous Testing of Software Systems to Banks and Financial Institutions. Overview

WHITEPAPER. Delivering More Rigorous Testing of Software Systems to Banks and Financial Institutions. Overview WHITEPAPER Delivering More Rigorous Testing of Software Systems to Banks and Financial Institutions Overview Today, IT is critical to all business segments. Now, most IT departments are feeling the pressure

More information

Ensuring Mobile Application Quality Across Your Application Lifecycle

Ensuring Mobile Application Quality Across Your Application Lifecycle Test on Real Devices with Melillo s Managed Cloud Platform (MCP ) Powered by HP Mobile Center, MCP supplies a flexible foundation that includes all common infrastructure needed to enable organizations

More information

MOBILE APPLICATION TESTING. TekMindz s Testing solutions for enterprises INDZ TM TEK

MOBILE APPLICATION TESTING. TekMindz s Testing solutions for enterprises INDZ TM TEK MOBILE APPLICATION TESTING TekMindz s Testing solutions for enterprises TEK INDZ TM Mobile Testing Strategy There are unique challenges in testing mobile applications. The challenges are mainly due to

More information

Testing in a Mobile World

Testing in a Mobile World White Paper Testing in a Mobile World April 2014 Share this White Paper Contents Introduction 3 1. Testing in agile projects 4 2. Testing tools 6 3. Testing practices 10 4. Testing as a service 14 Conclusion

More information

EFFECTIVE VENDOR MANAGEMENT: REAPING LONG-TERM BENEFITS FROM YOUR VENDOR RELATIONSHIPS

EFFECTIVE VENDOR MANAGEMENT: REAPING LONG-TERM BENEFITS FROM YOUR VENDOR RELATIONSHIPS EFFECTIVE VENDOR MANAGEMENT: REAPING LONG-TERM BENEFITS FROM YOUR VENDOR RELATIONSHIPS TERRA FIRMA, AUGUST 2013 Leading organisations have understood for some time that active vendor management, as opposed

More information

Cross Platform Mobile. -Vinod Doshi

Cross Platform Mobile. -Vinod Doshi Cross Platform Mobile Application Testing -Vinod Doshi Objective Mobile Application Testing Needs. Challenges Current platform specific tools Cloud Testing Testing Strategies and Recommendations Generic

More information

Industry. Head of Research Service Desk Institute

Industry. Head of Research Service Desk Institute Asset Management in the ITSM Industry Prepared by Daniel Wood Head of Research Service Desk Institute Sponsored by Declaration We believe the information in this document to be accurate, relevant and truthful

More information

Enterprise-grade Mobile Application Quality across your Application Life cycle THE MOBILECLOUD PLATFORM. 2012 Perfecto Mobile. All rights reserved.

Enterprise-grade Mobile Application Quality across your Application Life cycle THE MOBILECLOUD PLATFORM. 2012 Perfecto Mobile. All rights reserved. 2013 Enterprise-grade Mobile Application Quality across your Application Life cycle THE MOBILECLOUD PLATFORM 2012 Perfecto Mobile. All rights reserved. CONTENTS Enabling Enterprise Mobility Quality...

More information

Mobile Automation: Best Practices

Mobile Automation: Best Practices contents A U T H O R : M a n i s h B h a g a t Mobile Automation: Best Practices Abstract... 2 Executive Summary... 3 QA Challenges of Mobile Application Testing... 4 Mobile Application Automation Challenges...

More information

Managed Service for IP Telephony. Enabling organisations to focus on core revenue generating activities

Managed Service for IP Telephony. Enabling organisations to focus on core revenue generating activities Enabling organisations to focus on core revenue generating activities Your business needs reliable, flexible and secure communication tools to enable better connectivity and collaboration with your employees,

More information

Syllabus Version 1.2.8.

Syllabus Version 1.2.8. Syllabus Version 1.2.8. 0. Introduction to This Syllabus... 4 0.1 Purpose of this Document... 4 0.2 Cognitive Level of Knowledge... 4 0.3 The Examination... 5 0.4 Business Outcome... 5 0.5 Specialization...

More information

Hosted Desktop for Business

Hosted Desktop for Business Your complete guide to Hosted Desktop Hosted Desktop for Business 1 Doc V1.0 Jan 2014 Table of Contents Hosted Desk- 3 Hosted Desktops today... 4 What is a hosted desktop? 4 How does it work? 6 How easy

More information

Mobile Testing Automation

Mobile Testing Automation Mobile Testing Automation HARNESS THE MAGIC OF MOBILE TESTING AUTOMATION An InfoStretch White Paper August 2014 Elevating confidence 3200 Patrick Henry Drive, Suite 250 Santa Clara, CA 95054 408.727.1100

More information

Better Software Though Expertise, Collaboration & Automation. BDD, DevOps and Testing

Better Software Though Expertise, Collaboration & Automation. BDD, DevOps and Testing Better Software Though Expertise, Collaboration & Automation BDD, DevOps and Testing CONTENTS 1 MAGENTYS... 3 2 TESTING SERVICES... 4 2.1 Test Automation... 5 2.1.1 Test Automation Framework and Automated

More information

Project, Program & Portfolio Management Help Leading Firms Deliver Value

Project, Program & Portfolio Management Help Leading Firms Deliver Value in collaboration with Project, Program & Portfolio Help Leading Firms Deliver Value Managing Effectively & Efficiently Through an Enterprise PMO Program & Portfolio : Aligning IT Capabilities with Business

More information

TesT AuTomATion Best Practices

TesT AuTomATion Best Practices Test Automation Best Pr actices 2 Which test Cases should be automated? A test case or use case scenario is a simulated situation in which a user performs determinate actions when using a particular app.

More information

White paper. Demystifying mobile testing solutions

White paper. Demystifying mobile testing solutions White paper Demystifying mobile testing solutions Executive Summary It is no-brainer that the number of enterprise and consumer mobile applications has grown exponentially in recent years. Companies must

More information

12 Top Tips to Create a Great Mobile App

12 Top Tips to Create a Great Mobile App 12 Top Tips to Create a Great Mobile App Let s be honest, there are a lot of ordinary apps out there and in an increasingly noisy marketplace, another ordinary app will just disappear from view. Nick Black,

More information

Aspire's Approach to Test Automation

Aspire's Approach to Test Automation WHITE PAPER Aspire's Approach to Test Automation by Ujjawal Bagaria, Aspire Systems Automation has been seen as the long term solution for cost reduction of manual testing across the globe. A successfully

More information

Mobile App Testing Guide. Basics of Mobile App Testing

Mobile App Testing Guide. Basics of Mobile App Testing 2015 Mobile App Testing Guide Basics of Mobile App Testing Introduction Technology is on peek, where each and every day we set a new benchmark. Those days are gone when computers were just a machine and

More information

Cloud based Testing for Mobile Apps

Cloud based Testing for Mobile Apps Cloud based Testing for Mobile Apps Dada Mote XORIANT Solutions Pvt. Ltd. 1 Agenda Testing Mobile Apps Limitations Emerging Trends Cloud Based Testing for Mobile Apps Clouds types for Mobile Apps Testing

More information

6 Steps to Creating a Successful Marketing Database

6 Steps to Creating a Successful Marketing Database 6 Steps to Creating a Successful Marketing Database Why Invest in a Marketing Database? An organisation that has an ineffective marketing database, multiple databases that cannot communicate with one another,

More information

Your complete guide to Cloud Computing

Your complete guide to Cloud Computing Your complete guide to Cloud Computing 1 Doc V1.0 Dec 2013 Table of Contents Hosted Desk- 3 The Cloud and Cloud Computing... 4 The benefits of Cloud Solutions 6 The Cloud is Growing - Rapidly 7 Resolving

More information

Risks & Trust. A different view on testing Erik Boelen

Risks & Trust. A different view on testing Erik Boelen Risks & Trust A different view on testing Erik Boelen Risks & Trust Objectives Objectives Why do we test? What is all this commotion about risks? What is testing then for real? How do we place these ideas

More information

Field Service in the Cloud: Solving the 5 Biggest Challenges of Field Service Delivery

Field Service in the Cloud: Solving the 5 Biggest Challenges of Field Service Delivery Field Service in the Cloud: Solving the 5 Biggest Challenges of Field Service Delivery The ServiceMax Whitepaper Executive Summary The time has come for field service organizations to also reap the benefits

More information

Data Center Solutions

Data Center Solutions Data Center Solutions New Data Center Challenges Require New Solutions Data Center Architecture. Inside and Out. Data centers are mission-critical facilities. A silo-based approach to designing, deploying

More information

Business white paper. Best practices for implementing automated functional testing solutions

Business white paper. Best practices for implementing automated functional testing solutions Business white paper Best practices for implementing automated functional testing solutions Table of contents Contents 3 Introduction 3 Functional testing versus unit testing 4 The pros and cons of manual

More information

Organizations that are standardizing today are enjoying lower management costs, better uptime. INTRODUCTION

Organizations that are standardizing today are enjoying lower management costs, better uptime. INTRODUCTION WHITEPAPER STANDARDIZED OPERATING ENVIRONMENTS FOR I.T. EFFICIENCY Boost productivity, increase uptime, and enhance business agility by standardizing your IT environment INTRODUCTION Organizations that

More information

Seven Simple steps. For Mobile Device Management (MDM) 1. Why MDM? Series

Seven Simple steps. For Mobile Device Management (MDM) 1. Why MDM? Series Series Seven Simple steps For Mobile Device Management (MDM) Mobile device management (MDM) has become a necessity across the globe due to the ever expanding and developing world of technology; Technavio

More information

TEST MANAGEMENT SOLUTION Buyer s Guide WHITEPAPER. Real-Time Test Management

TEST MANAGEMENT SOLUTION Buyer s Guide WHITEPAPER. Real-Time Test Management TEST MANAGEMENT SOLUTION Buyer s Guide WHITEPAPER Real-Time Test Management How to Select the Best Test Management Vendor? The implementation of a Test Management system to automate business processes

More information

White paper: Unlocking the potential of load testing to maximise ROI and reduce risk.

White paper: Unlocking the potential of load testing to maximise ROI and reduce risk. White paper: Unlocking the potential of load testing to maximise ROI and reduce risk. Executive Summary Load testing can be used in a range of business scenarios to deliver numerous benefits. At its core,

More information

"Secure insight, anytime, anywhere."

Secure insight, anytime, anywhere. "Secure insight, anytime, anywhere." THE MOBILE PARADIGM Mobile technology is revolutionizing the way information is accessed, distributed and consumed. This 5th way of computing will dwarf all others

More information

8 QUESTIONS YOU SHOULD ASK WHEN BUYING A CASH MANAGEMENT SOLUTION

8 QUESTIONS YOU SHOULD ASK WHEN BUYING A CASH MANAGEMENT SOLUTION 8 QUESTIONS YOU SHOULD ASK WHEN BUYING A CASH MANAGEMENT SOLUTION See if your retail banking network is costing more than it should An NCR white paper Contents Keep cash flowing, customers happy and costs

More information

Mobile Applications Developer. MAIN PURPOSE OF JOB To lead the design, development and maintenance of Android, iphone and ipad applications.

Mobile Applications Developer. MAIN PURPOSE OF JOB To lead the design, development and maintenance of Android, iphone and ipad applications. Mobile Applications Developer MAIN PURPOSE OF JOB To lead the design, development and maintenance of Android, iphone and ipad applications. The developer will lead the entire application lifecycle right

More information

Delivering Better Results for Recruitment. Recruitment Product Brochure

Delivering Better Results for Recruitment. Recruitment Product Brochure Delivering Better Results for Recruitment Recruitment Product Brochure The approach we adopted to implement Active Dashboards helped the business identify and prioritise the most important metrics. As

More information

White Paper. Take advantage of application development opportunities in the changing landscape of enterprise mobility with

White Paper. Take advantage of application development opportunities in the changing landscape of enterprise mobility with Take advantage of application development opportunities in the changing landscape of enterprise mobility with RhoMobile Suite Introduction: the next generation of business mobility The business mobility

More information

Sample Exam Foundation Level Syllabus. Mobile Tester

Sample Exam Foundation Level Syllabus. Mobile Tester Sample Exam Foundation Level Syllabus Mobile Tester September 2015 American Software Testing Qualifications Board Sample Exam Foundation Level Syllabus Mobile Tester 1. What types of testing are particularly

More information

Automated Testing Best Practices

Automated Testing Best Practices Automated Testing Best Practices This document includes best practices to consider before implementing automated software testing. These best practices are strategic and are applicable regardless of the

More information

INDUSTRY INSIGHTS: WHITEPAPER 05 10 TOP TIPS TO DEVELOP A SUCCESSFUL ENTERPRISE APP

INDUSTRY INSIGHTS: WHITEPAPER 05 10 TOP TIPS TO DEVELOP A SUCCESSFUL ENTERPRISE APP INDUSTRY INSIGHTS: WHITEPAPER 05 10 TOP TIPS TO DEVELOP A SUCCESSFUL ENTERPRISE APP CONTENTS: Introduction 04 01 Employees are users too 05 02 Not all users are the same 06 03 What devices do you support?

More information

Mobile Test Automation: Lessons Learned in the Trenches

Mobile Test Automation: Lessons Learned in the Trenches T4 Track 10/4/2012 9:45:00 AM Mobile Test Automation: Lessons Learned in the Trenches Presented by: Manish Mathuria, InfoStretch Sha Mohammed, Sabre Airline Solutions Brought to you by: 340 Corporate Way,

More information

Develop enterprise mobile applications with IBM Rational software

Develop enterprise mobile applications with IBM Rational software Develop enterprise mobile applications with IBM software Providing comprehensive mobile application development and lifecycle management solutions Highlights Helps streamline and optimize the software

More information

Enterprise Application Performance Management: An End-to-End Perspective

Enterprise Application Performance Management: An End-to-End Perspective SETLabs Briefings VOL 4 NO 2 Oct - Dec 2006 Enterprise Application Performance Management: An End-to-End Perspective By Vishy Narayan With rapidly evolving technology, continued improvements in performance

More information

GO LIVE, ON TIME, ON BUDGET

GO LIVE, ON TIME, ON BUDGET GO LIVE, ON TIME, ON BUDGET HOW TO OPTIMISE SAP Implementations AND UPGRADES THE PROBLEM IT leaders are familiar with demands-juggling ; a skill that reflects the success of IT. Business software systems

More information

Optus Future of Business 2013. Mobility Insights Paper Maximise the potential of your mobile workforce

Optus Future of Business 2013. Mobility Insights Paper Maximise the potential of your mobile workforce Optus Future of Business 2013 Mobility Insights Paper Maximise the potential of your mobile workforce Contents CONTENTS 01 Methodology 01 Executive summary 02 4G mobility enables new ways of working 03

More information

DevOps is Crippled Without Continuous Integration

DevOps is Crippled Without Continuous Integration DevOps is Crippled Without Continuous Integration Report by Chris Riley This report is underwritten by: Sauce Labs DevOps is Crippled Without Continuous Integration 02/02/2015 Table of Contents 1. Executive

More information

Experts in wireless device and infrastructure test solutions

Experts in wireless device and infrastructure test solutions www.anite.com Experts in wireless device and infrastructure test solutions Anite is now part of Keysight Technologies When customers expect more from mobile devices we help you deliver Anite is the mobile

More information

DIGITAL STRATEGY 2014-2017

DIGITAL STRATEGY 2014-2017 DIGITAL STRATEGY 2014-2017 Digital Strategy CONTENTS Introduction 1 Our Vision 3 Benefits 5 Our Digital Design Principles 6 Our Strategy 8 Our Key Enablers 11 INTRODUCTION SFRS uses digital technology

More information

Continuous Integration (CI) for Mobile Applications

Continuous Integration (CI) for Mobile Applications Continuous Integration (CI) for Mobile Applications Author: Guy Arieli, CTO, Experitest Table of Contents: What Continuous Integration Adds to the Mobile Development Process 2 What is Continuous Integration?

More information

ASHVINS Group. Mobile Application Testing Summary

ASHVINS Group. Mobile Application Testing Summary ASHVINS Group Mobile Application Testing Summary Mobile Application Testing Challenges Unique challenges with mobile applications; device compatibility, OS compatibility, UI compatibility, browser compatibility

More information

Latest Trends in Testing. Ajay K Chhokra

Latest Trends in Testing. Ajay K Chhokra Latest Trends in Testing Ajay K Chhokra Introduction Software Testing is the last phase in software development lifecycle which has high impact on the quality of the final product delivered to the customer.

More information

5 Ways to Improve the Quality and Efficiency of your Mobile Testing

5 Ways to Improve the Quality and Efficiency of your Mobile Testing 5 Ways to Improve the Quality and Efficiency of your Mobile Testing Dennis Schultz, IBM Solution Architect Rational Emerging Technologies Team dennis.schultz@us.ibm.com dennisschultz.wordpress.com 20 February

More information

RUN THE RIGHT RACE. Keep pace with quickening release cycles. Discover automation with the human touch. CHOOSE A TEST TO RUN BELOW

RUN THE RIGHT RACE. Keep pace with quickening release cycles. Discover automation with the human touch. CHOOSE A TEST TO RUN BELOW RUN THE RIGHT RACE Keep pace with quickening release cycles. Discover automation with the human touch. CHOOSE A TEST TO RUN BELOW 26032015 FUNCTIONAL TESTING With Borland everyone from business analysts

More information

A strategic approach to fraud

A strategic approach to fraud A strategic approach to fraud A continuous cycle of fraud risk management The risk of fraud is rising at an unprecedented rate. Today s tough economic climate is driving a surge in first party fraud for

More information

TAP INTO THE FULL POTENTIAL OF MICROSOFT

TAP INTO THE FULL POTENTIAL OF MICROSOFT TAP INTO THE FULL POTENTIAL OF MICROSOFT ADDRESSING TODAY S COLLABORATION Goodbye desk, goodbye office. Hello hotel room, home study and coffee shop. New ways of working and greater mobility are pushing

More information

TRUE PERFORMANCE ENGINEERING

TRUE PERFORMANCE ENGINEERING TRUE PERFORMANCE ENGINEERING Quality with Testing, Testing with Quality WHITE PAPER TWO CONTENTS Introduction 3 The Challenges 3 Dependable Applications Testing 3 Traditional Load Testing 4 Large Capital

More information

TURKEY SOFTWARE QUALITY REPORT 2014-2015

TURKEY SOFTWARE QUALITY REPORT 2014-2015 TURKEY SOFTWARE QUALITY REPORT 2014-2015 CONTENT Foreword Executive Summary Questions About 03 05 07 21 www.turkishtestingboard.org info@turkishtestingboard.org Phone: + 90 212 290 76 62 Fax:+90 212 290

More information

Anatomy of an Enterprise Software Delivery Project

Anatomy of an Enterprise Software Delivery Project Chapter 2 Anatomy of an Enterprise Software Delivery Project Chapter Summary I present an example of a typical enterprise software delivery project. I examine its key characteristics and analyze specific

More information

ENABLE ENHANCE EXCEL www.layerv.co.uk

ENABLE ENHANCE EXCEL www.layerv.co.uk ENABLE ENHANCE EXCEL ABOUT US LayerV is an IT consultancy and end-to-end cloud service provider. We deliver winning IT strategies to help companies generate new value and manage technological change throughout

More information

SAA Consultants. B2B Exchange Management. Managed File Transfer. Enterprise Application Integration Management. Compliant Audit Security Management

SAA Consultants. B2B Exchange Management. Managed File Transfer. Enterprise Application Integration Management. Compliant Audit Security Management SAA Consultants B2B Exchange Management Managed File Transfer Enterprise Application Integration Management Compliant Audit Security Management Secure Commerce Delivering improved efficiency via products

More information

Application Security in the Software Development Lifecycle

Application Security in the Software Development Lifecycle Application Security in the Software Development Lifecycle Issues, Challenges and Solutions www.quotium.com 1/15 Table of Contents EXECUTIVE SUMMARY... 3 INTRODUCTION... 4 IMPACT OF SECURITY BREACHES TO

More information

A NEW APPROACH TO CYBER SECURITY

A NEW APPROACH TO CYBER SECURITY A NEW APPROACH TO CYBER SECURITY We believe cyber security should be about what you can do not what you can t. DRIVEN BY BUSINESS ASPIRATIONS We work with you to move your business forward. Positively

More information

Boost your VDI Confidence with Monitoring and Load Testing

Boost your VDI Confidence with Monitoring and Load Testing White Paper Boost your VDI Confidence with Monitoring and Load Testing How combining monitoring tools and load testing tools offers a complete solution for VDI performance assurance By Adam Carter, Product

More information

Use service virtualization to remove testing bottlenecks

Use service virtualization to remove testing bottlenecks Use service virtualization to remove testing bottlenecks Discover integration faults early by pushing integration testing left in the software lifecycle Contents 1 Complex, interconnected applications

More information

Balancing the Hybrid Development Process. The role of the Business Analyst

Balancing the Hybrid Development Process. The role of the Business Analyst The role of the Business Analyst This document is intended as a guide only. Readers are advised that before acting on any matter arising from this document, they should consult FINNZ. 2013 FINNZ Limited.

More information

Success Factors for Global Alignment and Targeting Platform. Pranav Lele

Success Factors for Global Alignment and Targeting Platform. Pranav Lele Success Factors for Global Alignment and Targeting Platform Pranav Lele Success Factors for Global Alignment and Targeting Platform Pranav Lele Increasing complexity and the globalization of pharma business

More information

TBR. HCLT s App Test Factory Service Line Unit reduces testing costs and time to market for mobile applications. March 2014

TBR. HCLT s App Test Factory Service Line Unit reduces testing costs and time to market for mobile applications. March 2014 HCLT s App Test Factory Service Line Unit reduces testing costs and time to market for mobile applications March 2014 TBR T EC H N O LO G Y B U S I N ES S R ES EAR C H, I N C. 1 HCLT White Paper March

More information

Application Performance Testing for Data Centre Relocation

Application Performance Testing for Data Centre Relocation Application Performance Testing for Data Centre Relocation Latency and Data Centre Relocation Background Companies across the world are moving their applications and data servers from centralised servers

More information

Getting started with API testing

Getting started with API testing Technical white paper Getting started with API testing Test all layers of your composite applications, not just the GUI Table of contents Executive summary... 3 Introduction... 3 Who should read this document?...

More information

The IBM Solution Architecture for Energy and Utilities Framework

The IBM Solution Architecture for Energy and Utilities Framework IBM Solution Architecture for Energy and Utilities Framework Accelerating Solutions for Smarter Utilities The IBM Solution Architecture for Energy and Utilities Framework Providing a foundation for solutions

More information

Making the hybrid world work for you: Redefining IT operations Frank Casey Group Director, Data Center Solutions & Managed Services

Making the hybrid world work for you: Redefining IT operations Frank Casey Group Director, Data Center Solutions & Managed Services Making the hybrid world work for you: Redefining IT operations Frank Casey Group Director, Data Center Solutions & Managed Services accelerate your ambition We re a USD 6.7 billion business with a remarkable

More information

Remote Infrastructure Management Emergence of the Cloud-based Helpdesk

Remote Infrastructure Management Emergence of the Cloud-based Helpdesk Remote Infrastructure Management Emergence of the Cloud-based Helpdesk A leadership perspectives white paper Recommended next steps for business and industry executives Issue 11 in a series Executive Summary

More information

White Paper. Automating the Virtual Data Center. Communication for the open minded. Mark Townsend, Director of Solutions Management

White Paper. Automating the Virtual Data Center. Communication for the open minded. Mark Townsend, Director of Solutions Management White Paper Automating the Virtual Data Center Mark Townsend, Director of Solutions Management Enterasys (a division of Siemens Enterprise Communications) Communication for the open minded Siemens Enterprise

More information