Improve Field Service Performance with Augmented Reality Software and Smart Glasses
|
|
- Eric Barber
- 8 years ago
- Views:
Transcription
1 SAP Brief SAP Enterprise Asset Management SAP AR Service Technician Objectives Improve Field Service Performance with Augmented Reality Software and Smart Glasses
2 Reduce workers reliance on cumbersome laptops and tablets Reduce workers reliance on cumbersome laptops and tablets Mobile devices have done a tremendous job of enabling field service technicians and extending enterprise processes but they can only do so much. With a hands-free augmented reality (AR) solution that provides access to visualizations of job-critical information and expert knowledge, your organization s technicians can improve service quality and efficiency. Laptops and tablets offer powerful computing and connectivity on the go but share a common drawback when used in the field they must be held. This is no small matter for technicians who are continuously performing a range of skilled and precise hand tasks. And given the breadth of service these field workers perform, having fast, user-friendly access to a wide range of detailed information is essential. By freeing technicians hands through the use of smart glasses and sophisticated AR software, your organization can empower field workers and significantly improve efficiency, reducing wasted effort, mistakes, and lost time. Now SAP is using cutting-edge technology to make this possible. Through 3D visualizations, voice activation, and real-time access to expert assistance, this solution enables your people in the field to execute service jobs faster and better. 2 / 7
3 Let field technicians work efficiently with hands-free guidance Let field technicians work efficiently with hands-free guidance Enable over-the-shoulder expert assistance The SAP AR Service Technician mobile app was developed through design-thinking workshops to meet needs defined by business stakeholders to improve the effectiveness of field service workers. The software integrates with smart glasses (including camera) and the SAP Work Manager mobile app to provide hands-free guidance that improves field service productivity and efficiency. SAP AR Service Technician empowers users with visualization and modeling functionality, voice-activated commands, and audio note functionality, as well as the ability to call in an expert for virtual over-the-shoulder guidance. SAP 3D Visual Enterprise applications give access to visual renderings and audio for a complete rundown of the information needed to perform the task at hand. Continued on next page View and select parts and see more extensive part information with simple voice commands. 3 / 7
4 Let field technicians work efficiently with hands-free guidance Enable over-the-shoulder expert assistance To get started, technicians simply sync the smart glasses with a tablet or laptop to retrieve all necessary data and any new voice notes from SAP Work Manager. They can scan the QR code the Quick Response 2D matrix bar code and select from a list of procedures. Once the information for the current job is loaded into the smart glasses, workers can navigate the software with voice-activated commands there s no need for swiping or touching a device screen. They can browse 3D visualizations and information including instructions, operational steps, and parts lists. They can drill into details for more information on a specific part, listen to equipment voice notes, and record new voice notes. Browsing through procedure steps is easy using voice commands such as Next, Previous, and Step. For each step, the 3D model of the part or item will animate, and audio and textual instructions can be provided if available in the visual enterprise model. View detailed models of parts provided by SAP 3D Visual Enterprise applications. 4 / 7
5 Enable over-the-shoulder expert assistance Let field technicians work efficiently with hands-free guidance Enable over-the-shoulder expert assistance It s a cliché to say that two heads are better than one when it comes to figuring out a tough challenge, but in this case it applies. Our design-thinking workshops called attention to how important it is for field technicians to have access to expert advice and guidance when it s needed to answer an unexpected question or assess a unique technical problem. But in the past, actually getting expert advice has often meant scheduling hassles and costly work delays. With SAP AR Service Technician, a field technician can use voice commands to select from a list of available experts and make the call enlisting the help of an expert with a virtual presence and a real-time view of the situation. The expert can see what the technician sees through the camera in the smart glasses, and the technician can see the expert in the smart glasses as if on a video phone call. Listen to, save or delete, and create new voice notes for better project communication. 5 / 7
6 Visualize your business benefits Visualize your business benefits SAP AR Service Technician gives field technicians in your organization hands-free functionality that improves work quality, productivity, and efficiency. Three-dimensional visualizations on the smart glasses display and voice-activated menu navigation and commands provide access to the necessary operational information for completing the work order or procedure correctly from step-by-step instructions to parts lists and images. And because this information is available without the need for screen touches or gestures, work goes faster as skilled hands are kept on the task, not on tablet user interfaces and laptop keyboards. Technicians can listen to audio notes left by other project workers and stakeholders, and leave new audio notes, helping ensure better communication and collaboration. If a difficult or unexpected issue arises, they can resolve it with real-time assistance from an expert virtually connected through the smart glasses camera. Enable your organization s technicians to perform top-notch field service with cutting-edge technology. 6 / 7
7 Objectives Summary The SAP AR Service Technician mobile app frees technician s hands through the use of virtualization and voice-recognition functionality, improving performance and service quality. Based on cutting-edge technology, the software combines the power of smart glasses and access to 3D visualization applications with the ability to connect virtually with an expert for real-time, on-site guidance to let field workers resolve service issues on the spot. Objectives Reduce time, effort, and efficiency lost working through laptop and tablet interfaces and operating menus Free field service technicians hands to work on the task, not the mobile device Provide visual and audio access to needed information and advice Integration with smart glasses and the SAP Work Manager mobile app Visualization and modeling functionality for work information such as instructions and parts lists Voice-activated commands and audio note functionality Virtual connectivity with technical experts Improve quality of work with visual and audio access to key operational information Raise efficiency by freeing hands to work on the task, thanks to voice-recognition functionality Gain productivity by virtually connecting field workers with technical experts for realtime advice and guidance Learn more To find out more, call your SAP representative today or visit us online at 7 / 7 Studio SAP 33167enUS (14/09)
8 No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see for additional trademark information and notices. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE s or its affiliated companies strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.
R49 Using SAP Payment Engine for payment transactions. Process Diagram
R49 Using SAP Payment Engine for payment transactions Process Diagram Purpose, Benefits, and Key Process Steps Purpose The purpose of this scenario is to show you how to check the result of payment orders
More informationPartner Certification to Operate SAP Solutions and SAP Software Environments
SAP Information Sheet SAP Partner Innovation Lifecycle Services SAP Certification for Outsourcing Operations Partners Quick Facts Partner Certification to Operate SAP Solutions and SAP Software Environments
More informationPrice and Revenue Management - Manual Price Changes. SAP Best Practices for Retail
Price and Revenue Management - Manual Price Changes SAP Best Practices for Retail Purpose, Benefits, and Key Process Steps Purpose For the creation of manual price changes via the Price Planning Workbench,
More informationYour Intelligent POS Solution: User-Friendly with Expert Analysis
Overview SAP Customer Checkout with SAP Business One Challenges Your Intelligent POS : User-Friendly with Expert Analysis Central Overview of Sales Data Central Overview of Sales Data Cash and card payments,
More informationCost-Effective Data Management and a Simplified Data Warehouse
SAP Information Sheet SAP Technology SAP HANA Dynamic Tiering Quick Facts Cost-Effective Data Management and a Simplified Data Warehouse Quick Facts Summary The SAP HANA dynamic tiering option helps application
More informationSuccessFactors Global Human Capital Management (HCM) Academy and Admin Training Schedule (Q3 Q4 2014)
SuccessFactors Global Human Capital Management (HCM) Academy and Admin Training Schedule (Q3 Q4 2014) The SuccessFactors Global HCM Training Schedule makes it easier to locate and enroll in the training
More informationTransform Audit Practices and Move Beyond Assurance
SAP Brief SAP s for Governance, Risk, and Compliance SAP Audit Management Objectives Transform Audit Practices and Move Beyond Assurance Advance along the technology curve Advance along the technology
More informationGR5 Access Request. Process Diagram
GR5 Access Request Process Diagram Purpose, Benefits, and Key Process Steps Purpose This scenario uses business roles to show a new user access provisioning and also demo using simplified access request
More informationK75 SAP Payment Engine for Credit transfer (SWIFT & SEPA) Process Diagram
K75 SAP Payment Engine for Credit transfer (SWIFT & SEPA) Process Diagram Purpose, Benefits, and Key Process Steps Purpose The purpose of this scenario is to describe and / or support testing of the entire
More informationSync, Share, and Store Information Across Devices Effectively and Securely
SAP Brief SAP Technology SAP Tempo Box by OpenText Objectives Sync, Share, and Store Information Across Devices Effectively and Securely Connect mobile users with enterprise content management Connect
More informationMulti Channel Sales Order Management: Mail Order. SAP Best Practices for Retail
Multi Channel Sales Order Management: Mail Order SAP Best Practices for Retail Purpose, Benefits, and Key Process Steps Purpose Multi Channel Sales Order Management: Mail Order describes a Business-to-Consumer
More informationManaging Customer Relationships with SAP Business One
SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business One Objectives Managing Customer Relationships with SAP Business One Win new customers and forge better relationships Win new customers
More informationUse Mobile Learning to Optimize Individual and Company Performance
SAP Brief SAP Education SAP Workforce Performance Builder Objectives Use Mobile Learning to Optimize Individual and Company Performance Learn anywhere to do anything Learn anywhere to do anything Picture
More informationK88 - Additional Business Operations for Loans. Process Diagram
K88 - Additional Business Operations for Loans Process Diagram K88 Additional Business Operations for Loans Payment Plan Change SAP UI/ A Financial Services ->Account Management -> Periodic Tasks -> Communication
More informationInformation Technology Meets Operational Technology in the Internet of Things
SAP Brief SAP Extensions SAP HANA IoT Connector by OSIsoft Objectives Information Technology Meets Operational Technology in the Internet of Things Reimagine your entire business Reimagine your entire
More informationHelp Users Rapidly Adopt New Technology for a Faster Return on Investment
SAP Brief SAP Education SAP Learning Hub Objectives Help Users Rapidly Adopt New Technology for a Faster Return on Investment Encourage rapid adoption through effective user enablement Encourage rapid
More informationReduce Costs and Improve Materials Management with Mobile Technology
SAP Brief SAP Enterprise Asset Management SAP Inventory Manager for Maximo Objectives Reduce Costs and Improve Materials Management with Mobile Technology Streamline inventory processes for better asset
More informationDesign the Future of Your Human Resources with SuccessFactors Solutions
SAP Brief SAP Consulting Business Transformation Services Objectives Design the Future of Your Human Resources with SuccessFactors s Designing future processes for your global workforce Designing future
More informationIntegrated Finance, Risk, and Profitability Management for Insurance
SAP Brief SAP for Insurance SAP Cost and Revenue Allocation for Financial Products Objectives Integrated Finance, Risk, and Profitability Management for Insurance Gain deep business insights Gain deep
More informationSAP Solution Manager: The IT Solution from SAP for IT Service Management and More
SAP Solution Manager SAP Solution Manager: The IT Solution from SAP for IT Service Management and More Table of Contents 2 SAP Solution Manager A Fully Scalable IT Platform 3 Supporting 15 Certified ITIL
More informationFA7 - Time Management: Attendances/Absences/Overtime/Hajj Leave. Process Diagram
FA7 - Time Management: Attendances/Absences/Overtime/Hajj Leave Process iagram SAP ERP + RENEWAL Process Non-SAP Employee SAP ERP + RENEWAL (Personnel Administration) Organizational Management FA7 - Time
More informationPSM-PPM Integration SAP Product Structure Management
PSM-PPM Integration SAP Product Structure Management A PLM Consulting Solution PSM PPM Integration The PLM Consulting Solution PSM-PPM Integration integrates the display and management of PPM objects (e.g.:
More informationDownport to SAP GUI for documents Access Control Management
Access Control Management A PLM Consulting Solution Public The PLM Consulting Solution Downport to SAP GUI for documents streamlines the process of managing project authorizations based on SAP PLM 7 Access
More informationAdopt New SAP Software and Technology Early and Win
SAP Brief SAP Service and Support SAP Early Adopter Care Objectives Adopt New SAP Software and Technology Early and Win Get a head start on innovation Get a head start on innovation Success in today s
More informationResource Management for the Oil and Gas Industry
SAP Brief SAP Business Suite SAP Workforce Scheduling and Optimization by ClickSoftware Objectives Resource Management for the Oil and Gas Industry Optimized workforce scheduling with SAP software Optimized
More informationStreamline Processes and Gain Business Insights in the Cloud
SAP Brief SAP s for Small Businesses and Midsize Companies SAP Business One Cloud Objectives Streamline Processes and Gain Business Insights in the Cloud Drive profitable growth affordably and without
More informationEffortless Customer Service with SAP Cloud for Service
SAP Brief SAP CRM SAP Cloud for Service Objectives Effortless Customer Service with SAP Cloud for Service Discerning customers require expert service attention Discerning customers require expert service
More informationSAP Learning Hub: Your Competitive Advantage for a Career in SAP Solutions
Frequently Asked Questions SAP Learning Hub, Student Edition SAP Learning Hub: Your Competitive Advantage for a Career in SAP Solutions SAP edition, offers a range of educational content tailored to the
More informationPowering Content-Rich Customer Success Centers for Omnichannel Support
SAP Brief SAP Extensions SAP Knowledge Central by MindTouch Objectives Powering Content-Rich Customer Success Centers for Omnichannel Support Deliver knowledge when and where it s needed Deliver knowledge
More informationKeep Enterprise Assets Productive with Effective Master Data Governance
SAP Brief SAP s for Enterprise Information Management SAP Master Data Governance, Enterprise Asset Management Extension by Utopia Objectives Keep Enterprise Assets Productive with Effective Master Data
More informationReimagining Business with SAP HANA Cloud Platform for the Internet of Things
SAP Brief SAP HANA SAP HANA Cloud Platform for the Internet of Things Objectives Reimagining Business with SAP HANA Cloud Platform for the Internet of Things Connect, transform, and reimagine Connect,
More informationCreate and Distribute Rich Media for Optimized, Omnichannel Customer Engagement
SAP Brief SAP Customer Relationship Management SAP Digital Asset Management by OpenText Objectives Create and Distribute Rich Media for Optimized, Omnichannel Customer Engagement Make the most of your
More informationElevate Your Customer Engagement Strategy with Cloud Services
SAP Brief SAP Services Cloud Services for Customer Relations Objectives Elevate Your Customer Engagement Strategy with Cloud Services Win over today s empowered customers Win over today s empowered customers
More informationHow To Use An Automotive Consulting Solution In Ansap
Automotive Consulting Solution Warranty Management - Claim Copier Agenda 1. Benefit for the Customer 2. Description of the Function 3. The Function in the System 4. Technical Information 2 Customer Benefit
More informationDriving Customer Value leveraging SAP s strategy for the Internet of Things Internet of Things Technology Forum Frankfurt
Driving Customer Value leveraging SAP s strategy for the Internet of Things Internet of Things Technology Forum Frankfurt Sindhu Gangadharan VP & Head of Product Management SAP HCI, PI & FSN Personalized
More informationAutomate Complex Pay Rules While Streamlining Time and Attendance Management
SAP Brief SAP Extensions SAP Time and Attendance Management by WorkForce Software Objectives Automate Complex Pay Rules While Streamlining Time and Attendance Management Gaining real-time insights to help
More informationSAP Mobile Services Enterprise Knowledgebase Overview and Access Guide
SAP Mobile Services Enterprise Knowledgebase Overview and Access Guide TABLE OF CONTENTS INTRODUCTION... 3 Enterprise Knowledgebase... 3 SAP Mobile Services Community... 3 Feedback... 3 ACCESSING THE ENTERPRIS
More informationManaging Procurement with SAP Business One
SAP Product Brief SAP s for Small Businesses and Midsize Companies SAP Business One Objectives Managing Procurement with SAP Business One Integrate optimized procurement with the entire business Integrate
More informationAutomotive Consulting Solution. CHEP - EDI- Container Data
Automotive Consulting Solution CHEP - EDI- Container Data Agenda 1. Benefit for the Customer 2. Description of the Function 3. The Function in the System 4. Technical Information 2 Customer Benefit Solution
More informationTAKISADA-OSAKA: Facilitating Sales, Speeding Delivery, and Improving Service with SAP Mobile Platform
TAKISADA-OSAKA: Facilitating Sales, Speeding Delivery, and Improving Service with SAP Mobile Platform One of Japan s leading textile wholesale distributors, TAKISADA-OSAKA CO., LTD. has been expanding
More informationBuild Better Social Relationships and Realize Better Results
SAP Brief Adobe Marketing s from SAP Adobe Social from SAP Objectives Build Better Social Relationships and Realize Better Results Develop relationships that work for you and your customers Develop relationships
More informationRun Better in Weeks to Address Current and Future Business Needs
SAP Brief SAP Rapid Deployment s Objectives Run Better in Weeks to Address Current and Future Business Needs Accelerate your time to value Accelerate your time to value Meeting core business objectives
More informationOptimize Application Performance and Enhance the Customer Experience
SAP Brief Extensions SAP Extended Diagnostics by CA Objectives Optimize Application Performance and Enhance the Customer Experience Understanding the impact of application performance Understanding the
More informationSimplify Field Service Management with SAP Solutions
SAP Solution in Detail SAP Service and Support Field Service Management Solutions Simplify Field Service Management with SAP Solutions Table of Contents 3 Quick Facts 4 Resolve Service Issues While Developing
More informationAccelerate Time to Value and Innovation Through Complete Contract Management
SAP Brief Ariba s Ariba Contract Management Objectives Accelerate Time to Value and Innovation Through Complete Contract Management Objectives Drive spend compliance across all contract types Drive spend
More informationQuality Data in Record Time with SAP Information Steward Accelerator
SAP Brief SAP Extensions SAP Information Steward Accelerator by BackOffice Associates Objectives Quality Data in Record Time with SAP Information Steward Accelerator Find your way out of the data quality
More informationEmpowering Teams and Departments with Agile Visualizations
SAP Brief SAP Lumira, Edge Edition Objectives Empowering Teams and Departments with Agile Visualizations A data visualization solution for teams and departments A data visualization solution for teams
More informationFormulate Winning Sales and Operations Strategies Through Integrated Planning
SAP Brief SAP Supply Chain Management SAP Sales and Operations Planning Objectives Formulate Winning Sales and Operations Strategies Through Integrated Planning Keep pace with rapidly changing market conditions
More informationIn-Store Merchandise and Inventory Management. SAP Best Practices for Retail
In-Store Merchandise and Inventory Management SAP Best Practices for Retail Purpose, Benefits, and Key Process Steps Purpose These components of the SAPECC Retail System are used in the store. Together
More informationSFSF EC to 3 rd party payroll Integration Software and Delivery Requirements
SAP HCI(PI) August 2015 English SFSF EC to 3 rd party payroll Integration Software and Delivery Requirements SAP SE Dietmar-Hopp-Allee 16 69190 Walldorf Germany Document Revisions Date 0 November 2014
More informationBuild Your Brand and Increase Revenue Through Digital Channels
SAP Brief Adobe Experience Manager from SAP Adobe Target from SAP Adobe Analytics from SAP Objectives Build Your Brand and Increase Revenue Through Digital Channels Engage customers with personalized content
More informationProtect Your Customers and Brands with Multichannel Two-Factor Authentication
SAP Brief Mobile Services from SAP SAP Authentication 365 Objectives Protect Your Customers and Brands with Multichannel Two-Factor Authentication Protecting your most valuable asset your customers Protecting
More informationGreater Continuity, Consistency, and Timeliness with Business Process Automation
SAP Brief Extensions SAP Business Process Automation by Redwood Objectives Greater Continuity, Consistency, and Timeliness with Business Process Automation Streamline critical enterprise processes Streamline
More informationComplementary Demo Guide
Complementary Demo Guide Lockbox Payment Process SAP Business ByDesign SAP Business ByDesign Global August 15, 2014 SAP Cloud Reference Systems Table of Content 1 About this Document... 3 1.1 Purpose...
More informationThe Internet of Things and I4.0 is an Evolution. New Markets (e.g. maintenance hub operator) Data Driven. Services. (e.g. predictive.
Industrie 4.0 and Internet of Things July 9, 2015 The Internet of Things and I4.0 is an Evolution Business Impact 40-50% CAGR for M2M market until 2020* IoT Space Data Driven Services (e.g. predictive
More informationAditro: Increasing Contact Center Efficiency for Improved Customer Satisfaction
2015 SAP SE or an SAP affiliate company. All rights reserved. Aditro: Increasing Contact Center Efficiency for Improved Customer Satisfaction Company Aditro Headquarters Sundbyberg, Sweden Industry, products,
More informationOptimizing Asset Value and Performance with Enterprise Content Management
SAP Brief SAP Business Suite SAP Extended Enterprise Content Management by OpenText Objectives Optimizing Asset Value and Performance with Enterprise Content Management Improving asset management with
More informationCut Costs and Improve Agility by Simplifying and Automating Common System Administration Tasks
SAP Brief Objectives Cut Costs and Improve Agility by Simplifying and Automating Common System Administration Tasks Simplify management of SAP software landscapes Simplify management of SAP software landscapes
More informationSAP-Managed Migration to SAP Business Suite powered by SAP HANA in the Cloud
SAP Services SAP-Managed Migration to SAP Business Suite powered by SAP HANA in the Cloud Table of Contents 6 Introducing the Discovery Package 8 Introducing the Live Migration Packages 10 Realize the
More informationCTG TMO: SAP Cloud Portfolio Takes the HR3.0 Initiative from Concept to Reality
2015 SAP SE or an SAP affiliate company. All rights reserved. CTG TMO: SAP Cloud Portfolio Takes the HR3.0 Initiative from Concept to Reality Beijing CTG TMO Management Consultants Limited (CTG TMO) Industry
More informationABB: Independently Streamlining Its Organizational Setup with SAP Landscape Transformation
Picture Credit ABB, Zurich, Switzerland. Used with permission. ABB: Independently Streamlining Its Organizational Setup with SAP Landscape Transformation With operations in over 100 countries, ASEA Brown
More informationVisualization Starter Pack from SAP Overview Enabling Self-Service Data Exploration and Visualization
Business Intelligence Visualization Starter Pack from SAP Overview Enabling Self-Service Data Exploration and Visualization In today s environment, almost every corporation has to work with enormous data
More informationSimplify Complex Architectures and See the Potential Impact of New Technologies
SAP Brief SAP Technology SAP PowerDesigner Objectives Simplify Complex Architectures and See the Potential Impact of New Technologies Empower data, information, and enterprise architects Empower data,
More informationMetropolitan Utilities District: Saving 12,000 Hours Annually Using SuccessFactors Solutions
Metropolitan Utilities District: Saving 12,000 Hours Annually Using SuccessFactors Solutions Nearly one-third of the State of Nebraska counts on Metropolitan Utilities District (M.U.D.) for its safe drinking
More informationEngage Your Customers Through the Power and Reach of Mobile
SAP Brief SAP Mobile Services SAP Engagement 365 Objectives Engage Your Customers Through the Power and Reach of Mobile Build relationships with customers via their mobile devices Build relationships with
More informationSoftware and Delivery Requirements
SAP HANA Big Data Intelligence rapiddeployment solution November 2014 English SAP HANA Big Data Intelligence rapiddeployment solution: Software and Delivery Requirements SAP SE Dietmar-Hopp-Allee 16 69190
More informationDrive Retail Sales and Enhance Loyalty by Streamlining Your Contact Center
SAP Brief SAP Customer Relationship Management SAP Contact Center Objectives Drive Retail Sales and Enhance Loyalty by Streamlining Your Contact Center Create a better retail experience across multiple
More informationSimplify Invoice Processing for Complex, Project-Based Spend
SAP Brief Financial s from Ariba Ariba Services Invoicing Objectives Simplify Invoice Processing for Complex, Project-Based Spend Take the complexity out of services invoicing Take the complexity out of
More informationSetting up Visual Enterprise Integration (WM6)
SAP Mobile Platform 3.0 June 2015 English Setting up Visual Enterprise Integration (WM6) Building Block Configuration Guide SAP SE Dietmar-Hopp-Allee 16 69190 Walldorf Germany Copyright 2015 SAP SE or
More informationSimplify and Secure Cloud Access to Critical Business Data
SAP Brief SAP Technology SAP Cloud Identity Objectives Simplify and Secure Cloud Access to Critical Business Data Gain simplicity and security in a single cloud solution Gain simplicity and security in
More informationEngage Customers with Service Excellence
SAP Brief SAP Customer Relationship Management Customer Service s Objectives Engage Customers with Service Excellence It s time to rethink customer service It s time to rethink customer service Today s
More informationSeoul National University Bundang Hospital: Transforming Patient Care and Data Access with SAP HANA
Picture Credit Seoul National University Bundang Hospital, Gyeonggi-do, South Korea. Used with permission. SAP Business Transformation Study Healthcare Seoul National University Bundang Hospital Seoul
More informationContent Management for SAP Business Suite powered by SAP HANA
SAP Brief Extensions SAP Extended Enterprise Content Management by OpenText Objectives Content Management for SAP Business Suite powered by SAP HANA Link all types of content to workflows and processes
More informationDeliver Community-Powered Commerce to Optimize Revenue
SAP Brief SAP Jam SAP Jam Communities Objectives Deliver Community-Powered Commerce to Optimize Revenue Drive revenue with community content optimized for commerce Drive revenue with community content
More informationLearning Without Limits
SAP Brief SAP Education SAP Learning Hub, Professional Edition Objectives Learning Without Limits Maximize the value of SAP software Maximize the value of SAP software The more you or your organization
More informationTREX based DMS search Document Management
TREX based DMS search Document Management A PLM Consulting Solution Public TREX based DMS search Many customers are using the SAP Document Management System (DMS) in order to store their daily business
More informationHow to Configure an Example SAP Cloud Applications Studio (PDI) Solution for SAP Cloud for Customer
How-To Guide Document Version: 1411 2014.12.15 How to Configure an Example SAP Cloud Applications Studio (PDI) Solution for SAP Cloud for Customer How to configure an example SAP Cloud Applications Studio
More informationMobile app for Android Version 1.2.x, December 2015
Mobile app for Android Version 1.2.x, December 2015 Introduction This app allows you to access SAP Business One, SAP s enterprise resource planning application for small businesses, anywhere and anytime.
More informationHow to Deliver a Coordinated Customer Experience across Every Channel
E-Book NO. 83 How to Deliver a Coordinated Customer Experience across Every Channel SAP Center for Business Insight Brief Q&A Case Study Inquiry E-Book You Can t Kill Silos Organizational silos are like
More informationProvince of North Brabant: Enhancing Efficiency by Integrating Geographic Information into SAP ERP
2014 SAP SE or an SAP affiliate company. All rights reserved. Province of North Brabant: Enhancing Efficiency by Integrating Geographic Information into SAP ERP Organization Province of North Brabant Location
More informationSun Communities: Reducing Manual Processes for New Hires by 97% Using SuccessFactors Onboarding
2015 SAP SE or an SAP affiliate company. All rights reserved. Sun Communities: Reducing Manual Processes for New Hires by 97% Using SuccessFactors Onboarding From coast to coast, Sun Communities offers
More informationLeverage the Internet of Things to Transform Maintenance and Service Operations
SAP Brief SAP s for the Internet of Things SAP Predictive Maintenance and Service SAP Enterprise Asset Management Objectives Leverage the Internet of Things to Transform Maintenance and Service Operations
More informationStreamline Accounts Payable Processes with Cloud-Based Electronic Invoicing
SAP Brief Ariba s Cloud-Based Financial s Ariba Invoice Management Objectives Streamline Accounts Payable Processes with Cloud-Based Electronic Invoicing Achieve touchless invoice processing on a global
More informationWarehouse and Production Management with SAP Business One
SAP Product Brief SAP s for Small Businesses and Midsize Companies SAP Business One Objectives Warehouse and Production Management with SAP Business One Real-time inventory and production management Real-time
More informationUse Your Contact Center to Build a Better Customer Experience
SAP Brief SAP Customer Relationship Management SAP Contact Center Objectives Use Your Contact Center to Build a Better Customer Experience Engage your customers across all points of contact Engage your
More informationFind New Customers and Markets by Analyzing Mobile Network Operator Data
SAP Brief SAP Mobile Services SAP Consumer Insight 365 Objectives Find New Customers and Markets by Analyzing Mobile Network Operator Data Mobile data a paradigm shift in connected consumer analytics Mobile
More informationGain Contextual Awareness for a Smarter Digital Enterprise with SAP HANA Vora
SAP Brief SAP Technology SAP HANA Vora Objectives Gain Contextual Awareness for a Smarter Digital Enterprise with SAP HANA Vora Bridge the divide between enterprise data and Big Data Bridge the divide
More informationStreamline HR Tasks with Centralized Document Access
SAP Brief SAP ERP Human Capital Management and SuccessFactors Talent Management Suite SAP Employee File Management by OpenText Objectives Streamline HR Tasks with Centralized Document Access A complete
More informationSAP Best Practices for SAP Mobile Secure Cloud Configuration March 2015
SAP Best Practices for SAP Mobile Secure Cloud Configuration March 2015 2014 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any
More informationMaximize Spend Visibility and Turn Data into Actionable Intelligence
SAP Brief Ariba s Ariba Spend Visibility Objectives Maximize Spend Visibility and Turn Data into Actionable Intelligence Good spend management begins with good spend visibility Good spend management begins
More informationIncrease Cash Returns and Optimize Working Capital with Early-Payment Discounts
SAP Brief Ariba s Cloud s from SAP Ariba Discount Professional Objectives Increase Cash Returns and Optimize Working Capital with Early-Payment Discounts Make the most of your short-term cash and working
More informationDeliver Secure, User-Friendly Access to Mobile Business Apps
SAP Brief Extensions SAP Mobile App Protection by Mocana Objectives Deliver Secure, User-Friendly Access to Mobile Business Apps Promote app security for enterprise safety Promote app security for enterprise
More informationEnabling Competitive Advantage in Retail with Sales Insights
SAP Solution in Detail Analytics Solutions from SAP SAP Sales Insights for Retail Enabling Competitive Advantage in Retail with Sales Insights Table of Contents 3 Quick Facts 4 Making Data-Driven Decisions
More informationDiscover, Cleanse, and Integrate Enterprise Data with SAP Data Services Software
SAP Brief SAP s for Enterprise Information Management Objectives SAP Data Services Discover, Cleanse, and Integrate Enterprise Data with SAP Data Services Software Step up to true enterprise information
More informationCitrix Receiver. Configuration and User Guide. For Macintosh Users
Citrix Receiver Configuration and User Guide For Macintosh Users rev: 25.03.2015 https://access.sap.com/ TABLE OF CONTENTS Introduction... 3 Installation... 3 Accessing our portal... 3 Accessing from SAP
More informationAutomotive Consulting Solution. EAM - SAP Work Manager - Multi Resource Scheduling Integration
Automotive Consulting Solution EAM - SAP Work Manager - Multi Resource Scheduling Integration Agenda 1. Benefit for the Customer 2. Description of the Function 3. The Function in the System 4. Technical
More informationACHIEVE DIGITAL TRANSFORMATION WITH SALES AND SERVICE SOLUTIONS
SAP Hybris Solution Overview: SAP Hybris Cloud for Customer ACHIEVE DIGITAL TRANSFORMATION WITH SALES AND SERVICE SOLUTIONS The Digital customer requires companies to be one step ahead of them, be better
More informationApplication Test Management and Quality Assurance
SAP Brief Extensions SAP Quality Center by HP Objectives Application Test Management and Quality Assurance Deliver new software with confidence Deliver new software with confidence Testing is critical
More informationProtect Your Connected Business Systems by Identifying and Analyzing Threats
SAP Brief SAP Technology SAP Enterprise Threat Detection Objectives Protect Your Connected Business Systems by Identifying and Analyzing Threats Prevent security breaches Prevent security breaches Are
More informationPeriod End Closing Financial Accounting. SAP Best Practices
Period End Closing Financial Accounting SAP Best Practices Purpose, Benefits, and Key Process Steps Purpose The closing operations component helps you prepare and carry out the activities required for
More information