GS00T07NSD0037 Modification No PS084 Table of Contents

Transcription

1 Modification No PS084 Table of Contents Section F: Deliveries or Performance Section F Clauses Incorporated By (FEB 1988) F.2 s Page F-1 F-2 F-i

2 Modification No. PS084 Section F DELIVERIES or PERFOERMANCE F CLAUSES INFORPORATED BY REFERENCE (JUN 1988) This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this address: Clause No. FAR Clause No. Title and Date F Stop Work Order (AUG 1989) F Government Delay Of Work (APR 1984) F F.O.B. Destination With Consignees Premises (APR 1984) F.2 s The Contractor shall insure that all deliverables meet professional standards and the requirements set forth in contractual documentation. The Contractor shall be responsible for delivering all end items in accordance with the Table of s below: F-1

3 1 B.1.2 B.1 Pricing Tables 2 B.1.4 B.1.4 Instructions for Pricing 3 C C FRS Performance Reports 4 C C ATMS Performance Reports 5 C C DFS Acceptance Reports 6 C C PBIP-VPNS Performance Reports 7 C C NBIP-VPNS Performance Reports Initially: Included at contract award Updated: As needed Initially: Included at contract award Updated: As needed Acceptance criteria for each fiber measured at delivery, and as requested by the subscribing F-2

4 8 C C MTSS Performance Reports 9 C C L2VPNS Performance Reports 10 C C INRS Performance Reports 11 C C CCS Performance Reports 12 C C SS Performance Reports 13 C C TWS Performance Reports 14 C C CPCS Performance Reports F-3

5 15 C C MWLANS Performance Reports 16 C C UMS Performance Reports 17 C C LMRS Performance Reports 18 C C Program Management Plan 19 C C C C Contractor Points of Contact (POCs) List for GSA Contractor Points of Contact (POCs) List for 21 C C Policies and Procedures (P & Ps) Initially: Included at contract award Revised: Reply within 15 business days after receiving GSA comments, or, if no comments, within 15 days after notice to proceed Updated: Annually Initial: Within 15 days of Notice to proceed Updated: Within 5 business days of change Initial: Within 15 days of selection of contractor Updated: Within 5 business days of change Revised: Reply within 15 business days after receiving GSA comment. If no comments are received, within 15 business days of Notice to Proceed Updated: Semi-annually Contractor s Public Networx Website Contractor s Public Networx Website F-4

6 22 C C C C C Program Monthly Status Report Quarterly Program Management Review 24 C C Monthly Financial Status Report 25 C C User Forums Issues Report Initial Format: Included at contract award Revised Format: Reply within 15 business days after receiving GSA comment. If no comments are received, within 15 business days of Notice to Proceed First report: 5 business days after the first complete Updated: 15 business days after the end of each Initial: Within 30 business days after the third complete Updated: 30 business days after the end of each calendar quarter Slides: Two business days prior to presentation Initial Format: Included at contract award Revised Format: Reply within 15 business days after receiving GSA comment. If no comments are received, within 15 business days of Notice to Proceed First report: 15 business days after conclusion of the first billing cycle Updated: No later than the tenth business day of each and reflect those charges invoiced during the previous billing cycle. Changes: No later than two billing cycles from the date of Government s request for change Initial: Within 10 business days of first user forum, until all items are resolved F-5

7 26 C C Service Delivery Project Plan 27 C C C C Specific SLA Monthly Compliance Report Trouble Management Performance Summary Report Initial: As requested by, not later than 30 calendar days prior to the earliest customer want date Updated: As requested by, typically weekly or monthly through duration of project Initial Format: Included at contract award Updated Format: within 15 business days after receiving GSA comment. If no comments are received, within 15 business days of Notice to Proceed Initial report: 5 business days after the first complete after requests report Updated: 5 business days after the end of each Initial: Sent to GSA: 15 business days after the in which the first SOCN is delivered Sent to : 15 business days after the 1) of the request, and 2) in which the first SOCN is delivered, within 15 business days from the end of the Specified by requesting Specified by requesting F-6

8 29 C C GS00T07NSD0037 Modification No. PS084 Trouble Management Incident Performance Report 30 C C Voice Traffic Report 31 C C Data Traffic Report 32 C C C C C C C C C C C C C C C Network Fraud Performance Measurements Report Security Plan and Risks Assessment Security Breach Notification Report Security Breach Detection Report Initial: Sent to GSA: Within 15 business days from the end of the first in which a SOCN is delivered Sent to : Within 15 business days after end of in which requests report within 15 business days after end of Sent to GSA: When requested by the PMO, not to exceed two times/government fiscal year Sent to : When requested by the, not to exceed twelve times/government fiscal year/ Sent to GSA: When requested by the PMO, not to exceed two times/government fiscal year Sent to : When requested by the, not to exceed twelve times/government fiscal year/ Initial: 15 business days after the in which the first SOCN is delivered, within 15 business days from the end of the Revised: Within 30 calendar days of Notice to Proceed, revised as necessary to reflect actions taken after risk assessment/mitigation Updated: Annually, on date of contract award, for the duration of the contract Within seven calendar days after the occurrence of a security breach Initial: 15 business days after the in which the first SOCN is delivered Updated: Within 15 business days from the end of the Affected Affected F-7

9 36 C C Non-Domestic Services Security Notification Report 37 C C Fraud Incident Notification Report 38 C C C C Disaster Recovery Plan 39 C C Networx Products and Services 40 C C C C Networx Subscriber Website List of Authorized Users New/Prospective Business Information List 42 C C New Orders Information List 43 C C Candidate Locations Optimization Report Within seven calendar days after detecting a non domestic security violation or suspicious activity Within seven calendar days after detecting a fraud or possible fraud situation. Revised: Within 30 calendar days of Notice to Proceed, based on Government comments Updated: Annually, 30 business days after the end of each contract year Initial: As part of initial Networx public Website Final: Form and format within 15 business days of receiving GSA comments Updated: Semi-Annually and within 30 calendar days of any Networx contract modification that adds new services to the contract. Initial: Within 30 calendars days after Notice to Proceed, within 15 business days from end of the month. Quarterly after contract award, within 15 business days from end of month Quarterly after contract award, within 15 business days from end of month Initial: 45 business days after the end of the first full Government fiscal year Updated: 45 business days after the end of each Government fiscal year Affected Affected Networx Public Website F-8

10 44 C ,,4,5,6,8,9,12 C Data Dictionary Package for Ordering Initial: Sent to GSA: Included at Contract Award Sent to : After Notice to Proceed, within 5 business days of request Final: GSA only, 5 days after Receiving GSA Comment Updated: as changes occur, no less than 60 days prior to implementation; Updates due to changes in standards or introduction of new services, no more than once every 60 days 45 C C Price Quotes As required C Order Tracking Status One hour after receiving a request C C Order Receipt Acknowledgement One business day of receiving an order C J.12.2 C C C C C C C C C C C J.12.2 C J.12.2 C J.12.2 Service Order Confirmation Five business days after receiving the order Order Rejection Notice Firm Order Commitment Notice Five business days after notifying the that the order is invalid Five business days after delivery of the service order confirmation or at least ten business days before the firm order commitment date, whichever comes first as requested F-9

11 51 52 C C C C C C C C C J.12.2 C Service Order Completion Notice Order Processing Performance Report Initial: One business day after each order is fully implemented, the contractor has completed testing, and the service is ready for the customer s use Updated: After agency reports problem, within one business day after the contractor corrects and tests, and accepts the repaired service. Initial: Sent to GSA: Within 10 business days after end of in which orders were received, processed, or completed. Sent to : Within 10 business days after end of in which requests report Updated: To GSA: Monthly within 15 calendar days after the end of the To : As needed To GSA: As needed: Sent to GSA within 10 business days after end of in which GSA requests report. To : As needed: Sent to within 10 business days after end of in which requests report. 53 C C Site Survey As requested Formatted: Indent: Left: 0.15", Tab stops: Not at 0.15" Formatted: Indent: Left: 0.15", Tab stops: Not at 0.15" Formatted: Indent: Left: 0.3" F-10

12 54 55 C , 2, 6, 7, 8 G.5.2 C , 4 C C C C Data Dictionary Package for Billing Direct-Billed Invoice, Detail Billing, and Adjustment Files Direct Billed Monthly Billing Informational Memorandum 57 C C Direct-Billed List 58 C C Direct-Billed A/R Delinquency Aging Report Initial: Sent to GSA: Included at Contract Award Sent to : After Notice to Proceed, within 5 business days of request Final: GSA only, 5 days after Receiving GSA Comment Updated: as changes occur, no less than 60 days prior to implementation; Updates due to changes in standards or introduction of new services, no more than once every 60 days Initial: 15 th business day after first calendar month with billable charges Updated: 15 th business day after the end of. Initial: With first invoice, with invoice Initial: 5 business days after end of first calendar month in which contractor receives an order from Direct-billed customers, Within 5 business days after the close of the contractor s billing cycle Initial: 15 th business day after the end of calendar month in which accounts become delinquent Monthly: Indicate if no accounts are delinquent 59 C N/A Archived Direct-Billed Billing Data Five business days after request Direct-Billed Direct-Billed F-11

13 60 N/A C C , 4, 7 C G.5.1 C C C C C C C Contractor Notification of Pending Delivery of Invoice, Detail Billing, and Adjustment Files Centralized Invoice, Detail Billing, and Adjustment Files Monthly Invoice Centralized Billed Monthly Billing Informational Memorandum GMS Fee Reconciliation Report 65 C C Invoice Change Notice 66 C , 13, 14 C Contractor Dispute File Initial: 1 business day prior to sending first invoice, 1 business day after sending the Centralized Invoice, Detail Billing, and Adjustment Files Initial: Within 15 business days after end of the first in which the contractor has billable charges within 15 business days after the end of the Initial: Within 15 business days after end of the first in which the contractor has billable charges within 15 business days after the end of the Initial: With first invoice, with invoice Initial: 60 days after the end of the first month in which the contractor has billable charges, within 15 calendar days of the end of the preceding month As needed, no less than 60 days prior to change of the invoice Initial: Within 5 business days after the end of the first in which a dispute was submitted by an, 5 business days after the end of the Centrally Billed GSA Finance Filing F-12

14 67 C C GSA Adjustment File 68 C C Adjustment File C , 8 C , 1.2, 1.3 C , 1.2, 1.3 C , 1.3 C , 2, 3, 4 C C , 14.1, 14.2 C Dispute Receipt Acknowledgement Initial: Within 15 business days after end of the first in which the contractor has billable charges within 15 business days after the end of the Initial: Within 15 business days after end of the first in which the contractor has billable charges within 15 business days after the end of the Within 1 business day of receiving a dispute from agency C Dispute Resolution Confirmation Within 3 business days of resolving a dispute C C C Course Catalog Contractor Open Disputes Report 73 C C Training Material Initial: Within 5 days after the end of the first in which a dispute was submitted Updated: Within 5 days after the end of the Initial: Within 30 days after Notice to Proceed Updated: As course schedules are added/modified Initial: Upon request Updated: Upon request Filing Filing Affected Contractor s secure Website Government Personnel registered for the training course(s) F-13

15 74 C C Networx Training Plan 75 C C C C C C Summary Training Evaluation Report Quarterly Classroom Training Report to the GSA Monthly Inventory Management System Reports 78 C C Responses to On-Line Queries As requested 79 C C C C C E.2.1 C User Documentation for Secure, Web-Based Query Access to Networx Inventory Copy of the Records in the Networx Inventory OSS Verification Test Plan Initial: Included at Contract Award Final: Reply within the later of 15 business days after receiving GSA comments or 10 days after Notice to Proceed Updated: Annually Within 15 business days after the end of every month in which training was completed Within 15 business days after the end of every calendar quarter in which training was completed Initial: Within 10 business days after first in which SOCN is delivered Updated: By tenth business day of calendar month Initial: Included at time of Contract Award Updated: As needed to address changes to the database interface, but not more than once every two s, unless with the express consent of the GSA PMO As requested, not to exceed one per month Revised: Within 10 business days of Government comments Updated: As new services are added or system change Specified by the DAR Administrator Networx Subscriber Website GSA requestor Designees of DAR 82 C C OSS Verification Test Results Within 5 business days of completion of tests 83 C C OSS Change Management Plan Updated: As needed, determined by contractor F-14

16 84 C C Transition Management Plan 85 C C Level Transition Plan 86 C C Transition Project Specific Plan 87 C C Transition Inventory Data 88 C C Transition Action Notice 89 C C GO/NO GO Transition Notice Initial: Included at Contract Award (called the PTMP in Section L of the Contract). Revised: Within 15 calendar days after receiving review comments from GSA. GSA comments will be provided to the contractor within 15 calendar days of receiving the Initial Plan Updated: As new or enhanced services are introduced or as significant changes become necessary in the overall approach to transition Initial: As requested by, within 45 calendar days of the request by the Revised: Within 15 calendar days after receiving review comments from. comments will be provided to the contractor within 15 calendar days of receiving the initial plan Updated: As agreed with the Initial: As required by, no later than 30 calendar days prior to the customer want date Initial: Within 90 calendar days of Notice to Proceed Updated: Quarterly up to eight quarters after notice-to-proceed Initial: 60 calendar days prior to the transition event such as a service cutover Update: Within a week of becoming aware of a change in the transition activity or event Initial: Not less than 24 hours before each scheduled cutover or other significant transition activity Updated: As soon as possible after becoming aware that the activity will not proceed as scheduled GSA Transition Manager Transition Manager Transition Manager GSA Transition Manager Transition Manager GSA Transition Manager Transition Manager LGC Incumbent Contractor GSA Transition Manager Transition Manager LGC Incumbent Contractor F-15

17 90 C C Weekly Transition Planning Report 91 C C C C C C Weekly Transition Execution Report NS/EP Functional s Implementation Assured Service in Metropolitan Washington, D.C. Implementation Initial: No later than one week following Order Receipt Acknowledgement of first Transition Order Updated: Weekly no later than the second Government business day following a weekly reporting period ending Sunday night Initial: No later than one week following Order Receipt Acknowledgement of first Transition Order Updated: Weekly no later than the second Government business day following a weekly reporting period ending Sunday night Updated: Annually and as requested by Networx GSA PMO Updated: annually and as requested by the Networx GSA PMO GSA Transition Manager Transition Manager GSA Transition Manager Transition Manager 94 D.2 D.2 Packing List Each shipment 95 E.2 E.2 Networx Services Verification Test Within 60 calendar days after the Notice to Plan Proceed 96 G N/A GMS Fee Electronic Funds Within 15 business day after the close of the Transfer contractor s billing cycle GSA 97 G.6.1 G.6.1 Contractor Registration Prior to Contract Award CCR System 98 H.7 N/A Three Largest Comparable Multi- Initial: At time of first contract anniversary Service Contracts per Service Updated: At most every 12 months thereafter 99 H.7 N/A Initial: 12 months after contract award Updated: At most every 12 months thereafter Three Largest Comparable Single- Note: Not required if billed revenue of the Service Contracts per Service contract is lowest revenue level for the same service among the multi-service contracts F-16

18 Modification No. PS C H.11 N/A Redacted Contract 101 H.12.1 N/A Personnel Plan (Key Personnel) 102 H.12.3 N/A Corporate Structure 103 H.15 N/A Tariff Filings 104 H.18 N/A 105 H.19 H.19 List of Taxes Included in Monthly Invoices Subcontracting Management Plan, including SF 294 or SF 295 Backup Data 106 H.28 N/A Fees and Surcharges 107 H32 N/A Service Trials Notification 108 H.32 H.32.1 Service Trial Status Report Initial: 30 calendar days after award Updated: 5 business days after a contract modification No later than the twentieth calendar day of each month to reflect all contract modifications of the previous month Updated: Within 15 calendar days of change Updated: Within 10 calendar days of change Initial: Within 60 calendar days of Notice to Proceed Updated: At least 10 calendar days prior to public filing Semi-Annual Report Due Dates: March 31, 2009 (Covers 9/1/2008 2/28/2009) September 30, 2009 (Covers 3/1/2009 8/31/2009) All subsequent deliverables will be due on 3/31 and 9/30 Initial: Included in the contract at award Revised: Reply within 15 business days after receiving GSA comment. If no comments are received, within 15 business days of Notice to Proceed Updated: Semiannually Updated: As needed Prior to initiation of any trial program with the agency Monthly and upon the completion of each trial 30 calendar days after Service Trial Notification and monthly until completion of each trial Public Website F-17

19 Modification No PS B B Home Service Area Definition Updated: As Needed 110 B B Geographic Coverage Updated: As Needed 111 G N/A Fair Opportunity Decision Within 3 business days of receiving a Fair Notification Opportunity Decision Notification. 112 G N/A Fair Opportunity Decision Protest Within 3 business days of filing a Fair Opportunity Decision Protest. G.11.1 and American Recovery and See FAR (c) 113 G.11 FAR Reinvestment Act- Contractor Reporting s ` Online reporting tool: gov F-18