UN STRATEGY A TELECOMMUNICATIONS SERVICE BUREAU

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2 UN STRATEGY A TELECOMMUNICATIONS SERVICE BUREAU SECOND EDITION SEPTEMBER 1991 ^ b ARCHITECTURE J f j TECHNOLOGY ^ ^ b CORPORATION SPECIALISTS IN COMPUTER ARCHITECTURE P.O. BOX MINNEAPOLIS, MINNESOTA (612) ELSEVIER ADVANCED TECHNOLOGY DISTRIBUTED OUTSIDE THE USA/CANADA BY: ELSEVIER ADVANCED TECHNOLOGY MAYFIELD HOUSE 256 BANBURY ROAD OXFORD OX27DH UNITED KINGDOM Copyright 1991 Architecture Technology Corporation. All rights reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without the express prior written consent of the publisher.

3 DISCLAIMER Architecture Technology Corporation makes no representations or warranties with respect to the Contents hereof and specifically disclaims any implied warranties of merchantability of fitness for any particular purpose. Further, reasonable care has been taken to ensure the accuracy of this report, but errors and omissions could have occurred. Architecture Technology assumes no responsibility for any incidental or consequential damages caused thereby. Further, Architecture Technology Corporation reserves the right to revise this guide and to make changes from time to time in the content thereof without obligation to notify any person or organization of such revision or changes. This disclaimer applies to all parts of this document.

4 UN (IBM Information Network) Strategy- À Telecommunications Service Bureau Table of Contents 1. Introduction Summary IBM Information Network Solutions Two Network Strategies Inter-company Networks Intra-company Networks Electronic Data Interchange Electronic Mail Industry Solutions Data Bases Access and Connectivity Remote Computing Conclusion 5 2. What is EDI? Eliminating "Information Float" The Manufacturing Environment 7 3. Network Services from the IBM Information Network Network Services Connects Existing Networks Other Features of Network Services Operations Aids User Aids Security Aids Enhanced Reliability and Availability The Advantages of Network Services Remote Computing Services of the IBM Information Network Case Study - Pioneer Electronics Reasons For the Selection The IBM Implementation Main Applications IBS 13 i

5 ΠΝ (IBM Information Network) Strategy Benefits of the Installation Future Plan The UN Services Main Services of the IBM-NMS IBM Intercontinental Information Services Strengthen International Business Connect Systems Quickly and Easily Expedite Communications Around the World Take Advantage of Additional Computing Resources Access Services From These Countries Electronic Data Interchange (EDI) The EDI Approach From IBM Support For EDI Standards EDI Support For SNA Hosts and IBM Personal Computers Value-added Features of UN EDI Attached to the Network Benefits of EDI on UN EDI: Changing the Way Companies Do Business Streamlining Business Procedures Strategies For Buyers Strategies For Sellers EDI Services: The Electronic Bridge Between Supply and Demand Improve Company's Connections Build or Expand the Network with Network Services Customize Systems With Information Exchange Create a Worldwide Network With Intercontinental Information Services Speed Claims Processing With Insurance Communication Service Expedite Customer Support With Electronic Support Facility Use Solutions to Speed Communications Team Up With Remote Computing Services A Support System for Business Professionals Application System 31 ii

6 UN (IBM Information Netwerk) Strategy» Expert System Environment/VM Professional Office System Storage and Information Retrieval System A Full-function Support System for Data Processing Remote Screen Viewing Support Facility COBOL Structuring Facility DATABASE Cross System Product Customer Information Control System Specialized Tools Access New Sources of Information 33 8 Mail Exchange Extend the Reach of the Host System System Support Support for X Value-added Functions Solutions for Companies Without Internal Electronic Mail Mail Exchange and other IBM Information Network Services Service Providers Put the Information Network to Work Presenting Information Exchange What Can Be Sent With IE? What is Electronic Mail? What is EDI? What Features Does IE Offer? What Are the Benefits of IE? Working with IE How Does IE Work? Connection to the Information Network? How To Communicate with IE How To Translate Information Into Standard EDI Formats How Does IE Send and Receive Information? What is an Address? 44 iii

7 ΠΝ (IBM Information Network) Strategy How Does IE Use Addresses? Sending Messages to Trading Partners Keeping Track of Messages Receiving Messages From Trading Partners Storing Messages on IE How To Determine the Costs for Sending and Receiving Messages Planning for IE Remote Computing Services Concept Support for Business Professionals Support for Data Processing Professionals Information Services Network Connectivity Software and Services Electronic Data Interchange (EDI) Services IBM expedite/integrated Series Prerequisites EDI--Support for Data Standards Data Reformatting With Information Exchange Computer-to-computer Electronic Mail With Information Exchange Value-added Features of Information Exchange IBM expedite Software and Services for Electronic Data Interchange and Electronic Mail Introducing the IBM expedite/integrated Series IBM expedite/ IBM expedite/pc Screenmail SHOW Example: An IBM Solution for AS/400 Networks 75 iv

8 UN (IBM Information Network) Strategy- A Télécommunications Service Bureau 18. Leverage One's Connection to the IBM Information Network Save Time and Money With High Speed Lines Increase Productivity With Full-screen Display Access Multiple Data Bases Through a Single Connection Copy Information to PC files for Easy Analysis IBM Information Network Reliability Vendors 81 ν

9 UN (IBM Information Network) Strategy-- vi

10 ΠΝ (IBM Information Network) Strategy List of Figures Figure 1: EDI Positioning 8 Figure 2: IBM VAN Solution 9 Figure 3: Regulatory Environment 12 Figure 4: International Information Servicer 16 Figure 5: Worldwide Messaging Objective 19 Figure 6: Network Services Objectives-Domestic & International 22 Figure 7: Product Layers Concept 23 Figure 8: Product Objectives 24 Figure 9: EDI Product View 25 Figure 10: Industry Expansion Strategy 30 Figure 11: EDI Product View 57 Figure 12: ScreenmaiFs Range of Connectivity Options 70 Figure 13: Sample SHOW Menus for Four Industries 73 Figure 14: Quick Response Services (QRS) 84 Figure 15: American Airlines-Commercial, EAASY SABRE Systems 89 Figure 16: American Express On-Line Access 90 vii

11 ΠΝ (IBM Information Network) Strategy--

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