1) audio conference service

Transcription

1 AIRTEL Video and Audio Conferencing Meet face to face virtually. With our Conferencing services, you will no more be constrained by geographies or time zones. Now you can stay connected with your colleagues and business partners, without even being there. 1) audio conference service with our audio conference service, you can now change the office space forever. this service provides you the convenience of holding conversations with your team members at different locations through a phone. A) Dedicated port service dedicated port service enables the spontaneity of sharing ideas with your business associates and colleagues together on a call, anytime anywhere, in an instant. B) Investor relations calls you can deliver timely and accurate information to your investors in an organized fashion and also increase your reach into the financial community with our investor relations call / earnings call. C) Question and Answer Calls This type of call provides you with a unique experience of having a complete Q & A session with the participants across the globe. Personalized service and constant attention by a highly skilled operator makes your Q & A session flow smoothly. The benefits you get are call moderation, customized greetings and announcements along-with time management during the call. Your call can also be enabled for a live television telecast with pre-determined set of questions which can be posted to enable an interactive discussion. What s more, the proceedings of the entire conference can be recorded and burned onto a CD and can be provided within 48 hours of the conference anywhere in India. This service is ideal for investor relations, company-wide meetings and press releases.

2 D) Reservation-based Audio Conference Reservation-based Audio conference is of two types:» Attended conference service: Using this service, you can hold a large party, multi-location conference and other important conferences smoothly, and a conference coordinator is available throughout the proceedings.» Unattended conference service: Our conference coordinator can be accessed by simply pressing * and 0 anytime during the conference. This type of conference could be used for conducting small routine conferences E) Reservation-less Audio Conference Now you don t need to write a mail or call the participants to initiate a conference. Simply inform all to log into the call at a designated time. All this with our Reservation-less Audio conference card. F) Audio Value Added Services» Co-ordination: Professionally skilled conference coordinators are available to ensure smooth management of the conference» Roll call: Roll Call could be done of all the participants in the conference» Recording: Proceedings of the entire conference can be recorded and a CD can be provided within 48 hours of the conference anywhere in India» Transcription: The recorded conference could be provided in a word format to the user organization» Playback: Real-time recording is conducted on the bridge for listening to the conference at a later time which allows participants to listen to a previous conference that they may have missed or not attended» Question and Answer Session: Complete Q & A sessions could be organized with the participants across the globe» Polling: Polling could be conducted by enabling participants to respond to questions put by the Chairperson by pressing the preset number and the results of the poll could be compiled and presented at the end of the conference» Participant List: Customised list of participants of Investor Relations Call with their logins, company information, Chairperson name, conference start time, end time and location is provided» Audio Console: Increased control of the call through the latest Online Audio Console.

3 What you get» Operator assisted conference» Professional moderator» Pre-event support» Attendee registration» Polling/ Voting service» Recording/ Archiving» Live Audio stream» Post-event reporting» Web-Casting, Transcription and Participant list» International and Domestic Toll Free Access» Automated Web Portal for Customer Registration ID Provisioning» Audio Endpoint bundling with free minutes of usage» Real-time visibility and control of conference call on BlackBerry phone How it suits you» Audio bridge capacity expansion to 10,000 ports» Conduct large conferences without any port limitations» Logistics management 24x7, professional support staff at stand-by throughout the conference» Adds credibility to your conference» Helps conduct flawless Q & A sessions» Provides professional introduction» Provides professional introduction» Improves attendance in your conference» Complete security and confidentiality» Proceedings of the conference are barred from any outside influence» Availability of the CD recording of the conference for distribution among participants and all other stakeholders» Review : Online review of conference wise, Chairperson and Participant wise billing and usage» Low infrastructure cost: Minimal investment required to set up infrastructure» Off-Peak Service Plan» Weekend Plan» Holiday Plan» Night Plan

4 Applications of Audio Conference Service» Sales and Marketing: Marketing Meetings, Q & A Sessions, Channel Partner/ Dealer Meets, New Product Launches, Reports and Presentations, Sales Meetings and Reviews» Projects: Planning Sessions, Problem Solving, Project Reviews, Architectural and Engineering Design Discussions» Finance Management: Budget and Finance Meetings, Contract Negotiations» Management: Committee Meetings, Board Meetings, Crisis Management, Information Exchange and Updates, Management Address, Panel Discussions» Human Resource Development: Administrative Meetings, Training Sessions, Personnel Interview, Board Meetings, Employee Reviews» Investor Relation: Q & A Sessions, Investor Conferences, Press Conferences

5 2)Video Conference Service A) Desktop Video Conference To stay ahead in today's competitive world, you should be able to collaborate with colleagues and customers across the globe. Airtel desktop video conference service lets everyone in your organization have a video conference that is simple to get started.» Enjoy the convenience of a video conference on your desktop/laptop» Have face to face discussions» Exchange high quality audio or video» Easy to download and install» Help save on travel cost and large capex investments B) Managed Video Conference airtel business Managed Video Communication Solutions are not just about cutting travel costs, they actually enable you to deliver on important organizational goals. By turning on the cam, you can motivate, provide advice, solve problems and even make stiffer sales targets seem easily achievable. With airtel business Managed Video Communication Solutions, you can help your people achieve more which creates more smiles per cubicle. Here's why managed video conference service from airtel is ideal for collaboration:» Easy to operate and trouble free video conferencing service.the Managed Video Conference Service is as easy as the touch of a button. Elaborate setting up and complicated operations are distractions for a busy executive and technical break while collaborating can be very embarrassing for the customer.» Commitment, delivery and evaluation - one standard, many joys.different SLAs versus one integrated SLA, obviously you would prefer the latter as it will make life much easier for you. The Managed Video Conference Service from airtel offers:» An integrated SLA, which means you can avail network, hardware and VC bridge service

6 » One proposal, one PO, one bill for any or all three components (Bridge &/or Network &/or Hardware)» You process and pay for all three by one single payment instrument» High-definition video conferencing service.a video conference has to be without distortions of any sort. A grainy, distorted presentation by your team is not good for collaboration. airtel provides video conference service on a carrier class MPLS network, which guarantees error free VC on high-definition bridges.» A video conferencing solution that is 24x7 at your service.airtel backs up the service with 24x7 'on-the-call' customer support centre to ensure that you have a seamless video conferencing experience. Easy to understand guides and training ensure a user friendly experience. airtel also provides concierge service for attended calls and other value added services.additionally other value added services include Operator Assistance, Dial-in/Dial-out, CD recording and Q&A sessions.» Enjoy an easy to use and high clarity video conferencing experience with airtel's 'Real Life with ease', Managed Video Conference Service. C) Real Presence Real presence from airtel business» A communication solution that goes beyond words.» Real presence from airtel business, a fully managed service allows you to be in the same room with your collaborators in real time, even if your are in a different city. More than 60 percent of communication is non verbal, and Real presence delivers the subtleties of communication in tone, facial expressions, and body language to greater connect and understanding.» Our world class, managed global MPLS network and well established VNOCs help deliver an end-to-end integrated Real presence experience assuring a 'perfect business meeting' for you every time. Thus helping you to drive greater efficiencies and create more smiles per cubicle.» We are also proud to be the founding member of the Open Visual

7 Communications Consortium a first global visual communication exchange that delivers breakthrough video connectivity and interoperability. D) Reservation based and Reservation Less Reservation-less Video Conference Use our Reservation-less video conference to start an ad-hoc conference with no advance scheduling. The conference coordinator can be accessed just by a pressing a particular button anytime during the conference. Reservation-based Video Conference Reservation-based video conference is of two types:» Attended conference service: Conference coordinator is available during the entire conference to ensure that it is held smoothly. This type of conference is beneficial to you for conducting a multi-party / multilocation conference.» Unattended conference service: Our conference coordinator can be accessed simply by pressing a button anytime during the conference. Use this kind of conference to conduct small routine conferences. E) Single and Multi Party Service Whether it is an interview, a broadcasting session or a multi party conference, airtel video conference gives you the perfect platform for video collaboration Point-to-point Service Use such point-to-point conference for one-to-one interaction. Some applications where point-to-point service can be used are - to hold small conferences, interviews, vendor or customer meetings, legal hearings, remote troubleshooting, etc. Multi-point Service This service is ideal for holding a large party conference wherein interaction between all members is anticipated. Some of the applications are - staff meetings, sales reviews and meetings, board meetings, customer and vendor meetings and training sessions.

8 Point-to-multi-point Service Ideally suited for lectures and broadcasting, training sessions, product launches and demos, promotions and events, press conferences, web casts, e-learning and distance education. Multiparty video conference service architecture Video bridging service provides multiparty video conference service between two or more video sites on different speeds using ISDN and/ or IP networks F) Tablet Video Conference Now, achieve more each day, by using your Desktop VC log-in id on your tablet. Stay connected with colleagues and customers across the globe and instantly exchange content via high quality video. Desktop VC on Tab not only enables anytime, anywhere connectivity, but also helps save on travel costs as well as large capex investments, because it can be used across brands and platforms. It makes reaching out simple and convenient, thus, creating more smiles. G) Video Value Added Services» CD recording and delivery: Proceedings of the entire conference can be recorded, burned onto a CD and delivered within 48 hrs of the conference, anywhere in India.» Customised list: Participant list of Investor Relations call along with logins, company information, chairperson name, location, conference start time and end time.» Conference coordinator: Availability of professionally skilled conference coordinators to ensure that your conference is held smoothly.» Dry runs: Provision of dry runs to test the call quality.» Playback: Real time recording of the conference on the video bridge for listening to the conference at a later time.» Question and Answer session: This tool is extremely helpful and provides the unique experience of having a complete Question and Answer session with participants across the globe.» Transcription: The recorded conference can also be provided in a word format to the organisation.» Polling: Use this service to get the mandate of the participants.» Webcast: To play the conference on your company web portal use this facility.

9 » Data conferencing : Involves PC based applications, e.g. transfer files to multiple users, collaborate on a white board, share an application, etc. what you get» Sharing : End users can share their desktops, any application or web browser.» Upload facility : PowerPoint presentations can be dynamically uploaded and shared during the conference.» Remote control : This feature allows the host to take control of desktops or applications in order to conduct training sessions.» Conference codes : A unique code is assigned by the system or scheduler, and participants must enter the correct code to get into your conference. For regular conferences the same code can be used, so that you don't have to remember different codes for each conference.» Name announcements : Participants are prompted to call their names before entering a conference. This recorded voice is then used to introduce them into the conference. This feature is also used when a participant leaves the conference.» Voice roster : Video conference service supports roster calls of all participants.» Lock/ unlock option for moderator : When the moderator locks a call, the operator is locked out and participants dialling in later are not allowed to enter the conference. The moderator can unlock the call at any time during the conference.» Entry/ exit tones : Whenever a caller enters/ exits a conference, for security and control reasons, a tone will be generated. how it benefits you» Bring geographically dispersed people together face-to-face.» Inter-location meetings are as simple as calling, thus reducing the cost of travel, lodging and boarding.» Increases productivity and organisational efficiency by saving precious man hours.» Reduces costs thus creating competitive advantage.» Quick decision making and faster time to market for new products.» Free from location/ physical constraints.

10 how it suits you» Interview: Distant interviews/ recruitments reduce cost and increases efficiency.» Research and development: Get customers' feedback on your products/ services using Q and A and polling feature to get real-time responses.» General business application: Use for crisis management or for regular meetings/ updates.» Financial applications: Announce financial results and holding Investor Relations meets. Overseas investment analysts or journalists can join the conference at a minimal cost.» Press conference: Hold a press conference for your clients, investors and journalists to broadcast your financial results or to launching new products/ services.» Sales and Marketing: Get regular updates and sales progress from the sales team. You can hold monthly/ weekly reviews more frequently.» Education: This service can be used for distance learning, sales training, product briefings or corporate policy updates as well as for other online training modules.» Project applications: Recurring project team meetings can be held without having the members to travel from place to place.» Budget planning: Facilitate the decision-making process of preparing financial budgets.» Legal applications: Use video conferencing for negotiation or amendment of contracts with overseas business associates or customers.