Contents at a Glance. 1 Goal of this Book Overview of SAP ERP HCM SAP ERP HCM Projects Personnel Administration 75

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1 at a Glance 1 Goal of this Book 17 2 Overview of SAP ERP HCM 23 3 SAP ERP HCM Projects 61 4 Personnel Administration 75 5 Organizational Management in SAP ERP HCM E-Recruiting Traditional Recruitment Time Management Payroll Benefits Administration HR Reporting Quality Assurance/Internal Control System 567 A Cross-Process Customizing Tools 603 B Infotypes in SAP ERP HCM 611 C Explanations for Process Models 647 D Recommended Reading 651 E Authors 655 Bibliografische Informationen digitalisiert durch

507 11 HR Reporting 535 12 Quality Assurance/Internal Control System 567 A Cross-Process Customizing Tools 603 B Infotypes in SAP ERP HCM 611 C

2 Invitation Scope ofthe Content Release Names Target Groups Working with this Book New in this Edition Incorporation of HCM into SAP ERP and SAP Business Suite Components of Personnel Management with the SAP System Components of Personnel Management in SAP R/3 Enterprise StructureofSAPERPHCM A Basis for Other Processes in this Book Roles in SAP ERP HCM General Remarks Selected Roles in SAP ERP HCM Critical Success Factors ESS/MSS and the Portal ESS with SAP Web Architecture SSO in the New ESS Authorizations in the Portal ESS MSS Critical Success Factors for the Use of Portal Applications Manager's Desktop The User Interface Adjustment Options Critical Success Factors 58

2.3 A Basis for Other Processes in this Book 29 2.3 Roles in SAP ERP HCM 30 2.3.1 General Remarks 30 2.3.2 Selected Roles in SAP ERP HCM. 32 2.3.3 Critical Success Factors 33 2.

3 3.1 Structure of an SAP ERP HCM Project Project Scope Project Phases (ASAP) General Project Management Tools SAP Solution Manager Process Modeling Implementation Guide (IMG) Critical Success Factors Business Principles Organizational Structures in the Personnel Area HR Master Data and Work Processes Legal Principles A Basis for Other Personnel Management Processes Companywide Integration of HR Data 4.2 The SAP ERP HCM Concept Personnel Numbers Infotype Concept Data Maintenance in Infotypes System Adjustments in Master Data Maintenance Structures in Personnel Administration 4.3 Selected Infotypes for Personnel Administration Infotype 0000 (Actions) Infotype 0001 (Organizational Assignment) Infotype 0002 (Personal Data) Infotype 0006 (Address) Infotype 0008 (Basic Pay) Infotype 0019 (Monitoring oftasks) Infotype 0027 (Cost Distribution) Infotype 0011 (External Transfers) infotype 0022 (Education) Infotype 0077 (Additional Personal Data) Infotype 0094 (Residence Status)

1.4 A Basis for Other Personnel Management Processes 4.1.5 Companywide Integration of HR Data 4.2 The SAP ERP HCM Concept 4.2.1 Personnel Numbers 4.2.2 Infotype Concept 4.2.3 Data Maintenance in Infotypes 4.

4 Infotypes for U.S. Employee Tax Information Actions in Personnel Administration Personnel Actions Dynamic Actions Business Workflow in the HCM System Procedures in SAP NetWeaver Portal Process Examples Hiring an Employee Decentralized Use of Personnel Data Managing Expatriates Data Maintenance in ESS Access to HR Master Data by Managers HR Business Partner. Support for the Decentralized Personnel Administration HRShared Service with the EIC Critical Success Factors Classification in the Overall System and in SAP ERP HCM Importance for Personnel Administration Importance of Personnel Planning and Development Importance of the Decentralized Use of HCM Importance ofecc in General Structure of Organizational Management The Plan Version Objects, Relationships, and Infotypes Selected Object Types Selected Infotypes Designing the Organizational Structure Integration with Personnel Administration Critical Success Factors Business Principles Goals of the Recruitment Process 211

5.5 Access to HR Master Data by Managers 186 4.5.6 HR Business Partner. Support for the Decentralized Personnel Administration 189 4.5.7 HRShared Service with the EIC 191 4.

5 6.1.2 Recruitment Media Managing the Application Process Applicant Selection Recruitment Controlling Internet Recruiting Specific Features of E-Recruiting War for Talent Sourcing and Retention Controlling Recruitment Processes Processes and Organization Recruitment Service Providing Technology The Process in SAP ERP HCM Overview Processes and Roles Requisitions Process Templates Questionnaires Further Important Terms Roles in SAP E-Recruiting The Extemal Candidate The Internal Candidate The Manager The Recruiter The Administrator Succession Planner Customizing and Technology Technical Settings Basic Settings Talent Warehouse Applicant Tracking Activities Questionnaires Requisition Management Further Technical Issues Critical Success Factors

2.6 Technology 224 6.3 The Process in SAP ERP HCM 225 6.3.1 Overview 225 6.3.2 Processes and Roles 227 6.3.3 Requisitions 229 6.3.4 Process Templates 233 6.3.5 Questionnaires 235 6.3.6 Further Important Terms 242 6.

6 7.1 The SAP ERP HCM Concept Integration in the Organizational Structure Media and Instruments Applicant Master Data Status, Actions, and Processes Controlling the Work Flow and Correspondence Reporting Integration with the Internet Process Examples Advertisement Receiptof Application Single-Level Selection Procedure Contract Creation Critical Success Factors Business Principles Objectives of Time Management Forms of Time Recording Legal Principles Concepts of Flexible Working Hours Policy Design in the SAP System Structures in Time Management Public-Holiday Calendar Concept Explanations for Time Management Work Schedules Time Data Entry ConnectingTime Clocks Time Evaluation Incentive Wage Reporting in Time Management Integration Aspects Time Manager's Workpiace (TMW) Application and Functionalities Customizing

3 Critical Success Factors 312 8.1 Business Principles 315 8.1.1 Objectives of Time Management 316 8.1.2 Forms of Time Recording 318 8.1.3 Legal Principles 320 8.1.4 Concepts of Flexible Working Hours Policy 320 8.

7 8.3.3 Amended Delivery as of R/3 Enterprise Calendar View in the TMW Calendar Types Functional Span Processing Time Data Customizing Process Examples Flextime Model with Traffic Lights Part-Time Model Life-Working-Time Accounts Self-Service Processes in Time Management Critical Success Factors Business Principles Basic Forms of Remuneration Influencing Variables of Grass Payroll Net Payroll Payroll Concepts in SAP ERP HCM Structures for Remuneration Calculation Payroll Principles Payroll Process HR Process Workbench The Payroll Calculation Process Examples Off-Cyde Workbench Samples of Personnel Calculation Rules Critical Success Factors Business Principles 10.2 Implementation in SAP ERP HR Basic Conceptions Benefit Plans Master Data Enrollment

6 Critical Success Factors 430 9.1 Business Principles 433 9.1.1 Basic Forms of Remuneration 433 9.1.2 Influencing Variables of Grass Payroll 435 9.1.3 Net Payroll 436 9.

8 Miscellaneous U.S.-Specific Benefits Critical Success Factors Business Principles Categorization of Personnel Reports Requirements for Setting Up Reporting Time Line for Reporting Data Counting Method Special Case for Turnover Statistics Implementation in SAP ERP HCM Structures in HR Reporting Tools for HR Reporting Standard Reports SAPQuery AdHocQuery Programming Customer-Specific Reports HIS Limits of HCM Reporting Process Example: Company-Specific Reporting Concept Critical Success Factors Quality in Software Projects 12.2 Cross-Process Quality Aspects in SAP ERP HCM Structured Procedure Documentation and Customizing Clear and Transparent Customizing, Test Concept, Authorization Concept, Decentralized Use of the System Setting Up Your QM Project Auditing tools 12.3 Quality Management in Specific Processes

2.3 Standard Reports 548 11.2.4 SAPQuery 555 11.2.5 AdHocQuery 556 11.2.6 Programming Customer-Specific Reports 559 11.2.7 HIS 560 11.2.8 Limits of HCM Reporting 560 11.

9 QA in Organizational Management QA in Recruitment QA in Personnel Administration QA in Time Management QA in Payroll QA in Pension Scheme QA in Reporting Set up of an Internal Control System Integration of Processes Outside the System Merging all the Elements to Build an Internal Control System Critical Success Factors General Remarks on Integration Organizational Management Training and Event Management Personnel Development Compensation Management/Cost Planning Performance Management Workforce Planning/Shift Planning Cross-Component Aspects 600 BaiKScEÖiitfiiiÄiSäÄärS^I A Cross-Process Customizing Tools 603 B Infotypes in SAP ERP HCM 611 C Explanations for Process Models 647 D Recommended Reading 651 D.1 Web Sites 652 E Authors 655 Index 657

5 Critical Success Factors 595 13.1 General Remarks on Integration 597 13.1.1 Organizational Management 598 13.1.2 Training and Event Management 598 13.1.3 Personnel Development 598 13.1.4 Compensation Management/Cost Planning 599 13.

Christian Krämer, Sven Ringling, Song Yang. Mastering HR Management with SAP

Christian Krämer, Sven Ringling, Song Yang Mastering HR Management with SAP Contents Invitation 13 1 Goal of this Book 15 1.1 Scope of the Content... 15 1.2 Target Group... 16 1.3 Working with this Book...