Identity Theft and Privacy Protection

Transcription

1 Identity Theft and Privacy Protection CALPIRG (California Public Interest Research Group) Research and lobbying consumer group that address issues of identity theft and consumer issues th St., Suite 601 Sacramento, CA Phone: (916) info@calpirg.org Web: Center for Democrcy and Technology The goal of this organization is to bring democracy to the Internet I Street NW, Suite 1100 Washington, D.C Phone: (202) Fax: (202) feedback@cdt.org Web: Computer Professionals for Social Responsibility Provides policy makers with realistic assessments of power, promise and problems of information technology. P. O. Box 717 Palo Alto, CA Phone: (650) cpsr@cpsr.org Web: Consumer Action Credit and Finance Project Provides publications on secured credit. 717 Market Street Suite 310 San Francisco, CA Phone: (415) complaint hot line Phone: (415) publication orders Web: Consumer Federation of America Association of 240 pro-consumer groups whose aim is to advance consumer interest through advocacy and education th St. NW, Suite 604 Washington, D.C Phone: (202) Web:

2 Consumers Union Publishes Consumer Reports magazine and also acts as an advocacy office for consumer legislation Connecticut Ave. NW, Suite 310 Washington, D.C Phone: (202) Fax: (202) Web: Electronic Privacy Information Center Monitors federal legislation and encryption policy pertaining to freedom of expression issues on the Internet Connecticut Ave. NW Washington, D.C Phone: (202) Fax: (202) Web: Federal Citizen Information Center Referral to appropriate agency (800) (800) Federal Communications Commission (FCC) For cellular phone and long distance fraud. Consumer Information Bureau th Street SW, Room 5A863 Washington, DC (888) Web: Federal Deposit Insurance Corporation (FDIC) The FDIC supervises state-chartered banks that are not members of the Federal Reserve System and insures deposits at banks and savings and loans. Division of Compliance and Consumer Affairs th Street NW Washington, DC Phone: (800) or (202) Web: Federal Reserve System The Fed supervises state-chartered banks that are members of the Federal Reserve System Division of Consumer and Community Affairs

3 Mail Stop th St. and Constitution NW Federal Reserve Board Washington, DC Phone: (202) Web: The Federal Trade Commission Identity Theft Clearinghouse The Consumer Protection Mission of the FTC is to protect consumers from companies that misinform or overreach with regard to our economy. Identity Theft Clearinghouse 600 Pennsylvania Ave. NW Washington, DC Phone: (877) IDTHEFT ( ) Web: The Foundation For Taxpayer and Consumer Rights Non-profit organization to support consumer rights Ocean Park Blvd., Suite 200 Santa Monica, CA Phone: (310) Fax: (310) Web: Inside ID Theft This website is designed to provide the latest news and information about identity theft. Identity Theft Prevention and Survival Provides assistance to consumers and identity theft victims with resources, books, and legal assistance. Attorney: Mari Frank Mari J. Frank, Esq Cabot Road #300 Laguna Niguel, CA Phone: (800) or (949) Fax: (949) Web: Identity Theft Resource Center Provides support and assistance to victims of identity theft. Co-Directors: Linda Goldman-Foley, Jay Foley P.O. Box 26833, San Diego, Ca Phone: (858) Web:

4 Internal Revenue Service Office of the Privacy Advocate Room 7050 OS:PA 1111 Constitution Ave. NW Washington, D.C Fraud: (800) Taxpayer Advocates Office: Phone: (877) Web: Junkbusters Corp. Provides self-defense against privacy-invading marketing P.O. Box 7034, Green Brook NJ Phone: (908) Web: Junkbusters.com Please do not send requests to be removed from marketing lists to this address. Junkbusters only operates online. Requests may be mailed to the Direct Marketing Association. National Center for Victims of Crime Refers victims of crime to local services. Provides counseling and victim services. Publishes bulletins on various criminal topics M. St. NW, Suite 480 Washington, D.C Phone: (800) FYI-CALL or (202) Web: National Credit Union Administration (NCUA) The NCUA charters and supervises federal credit unions and insures deposits at federal credit unions and many state credit unions. Compliance Offer, National Credit Union Administration 1175 Duke Street, Suite 4206 Alexandria, VA Phone: (703) Web: National Fraud Information Center Consumer Assistance Service Phone: (800) help line for victims of fraud Web: National Organization for Victim Assistance (NOVA) Refers victims of crime to local victim assistance programs Park Rd., NW Washington, D.C Phone: (202) Hotline: (800)

5 Web: Office of Comptroller of the Currency (OCC) The OCC charters and supervises national banks. If the word national appears in the name of a bank, or the initials N.A of its name, then the OCC oversees its operations. Customer Assistance Group 1301 McKinney Street, Suite 3450 Houston, TX Phone: (800) FAX: (713) Web: Office of Privacy Protection-California Provides information for consumers and victims regarding California and Federal Law. 400 R Street, Suite 3080 Sacramento, CA Phone: (866) (916) Web: Office of Thrift Supervision (OTS) The OTS is the primary regulator of all federal, and many state-chartered thrift institutions which include savings banks and savings and loan institutions. Office of Thrift Supervision 1700 G Street NW Washington, DC Phone: (202) publicinfo@ots.treas.gov Web: Privacy International A public interest research group that deals with privacy issues at the national and international level Connecticut Avenue. NW, Suite 200 Washington, DC (202) privacyint@privacy.org Web: Privacy Rights Clearinghouse A non-profit consumer information, privacy protection, and advocacy program. Beth Givens, Director th Ave. Suite B San Diego, CA Phone: (619) Fax: (619) Web:

6 Private Citizen, Inc Provides information and assistance on how to get rid of junk mailers and junk callers. P. O. Box 233 Naperville, IL (800) CUT-JUNK ( ) (630) Web: Social Security Administration Office of Inspector General Social Security Administration Office of Communications Suite 300 Altmeyer Building 6401 Security Blvd Baltimore, MD To report Fraud: (800) P.O. Box Baltimore, MD To order Personal Earnings and Benefits Statement: (800) Office of Inspector General: (800) Web: US Department of State Passport Services Consular Lost/Stolen Passport Section th Street, NW, Suite 500 Washington, DC Phone: (202) Web: U.S. PIRG U.S. Public Interest Research Group, the national lobbying office for state PIRGs. Edmund Mierzwinski, Director 218 D St., SE Washington, D.C Phone: (202) uspirg@pirg.org Web: U.S. Postal Inspection Service 475 L Enfant Plaza West SW Room 3100 Washington, D.C Phone: (202) Web:

7 U.S. Securities and Exchange Commission (SEC) The SEC s Office of Investor Education and Assistance serves investors who complain to the SEC about investment fraud or the mishandling of their investments by securities professionals. SEC Office of Investor Education and Assistance 450 Fifth Street NW Washington, DC (202) U.S. Trustee (UST) Contact the Trustee in the region where fraudulent bankruptcy was filed. Check-Verification/Check-Guarantee Firms: Certegy Check Services, Inc., P. O. Box 30046, Tampa, FL Phone: (800) Fax: (727) Web: Chexsystems, Consumer Relations, 7805 Hudson Rd, Suite 100 Woodbury, MN Phone: (800) Fax: (602) Web: Cross Check (Check Center Inquiry) P.O. Box 6008, Petaluma, CA Phone: (800) Global Payments, Inc. Attn: Fraud Dept W. Howard Niles, IL Phone: (800) Fax: (847) Web: Shared Check Authorization Network (SCAN), Electronic Transaction Corp Hudson Road, Suite 100, Woodbury, MN Phone: (877) Fax: (800) Web:

8 TeleCheck, Consumer Affairs P. O. Box 4451 Houston, TX Phone: (800) Fax: (713) Web: Credit Card Companies: American Express (800) Web: MasterCard Global Service Center Phone: (800) Web: Visa Assistance Center Phone: (800) VISA911 (Hotline) Web: Crediting-reporting Bureaus: When you call to report fraud, you will get a voice mail and must provide your Social Security number. Use your cell phone number or home number as the number to call if creditors wish to check if you requested credit. Equifax To report fraud: (800) P.O. Box Atlanta, GA To order copy of report: (800) P.O. Box Atlanta, GA Web: To opt out of pre-approved offers of credit: (888) 5 OPTOUT [(888) ] Experian (formerly TRW) To report fraud: (888) Experian Consumer Fraud Assistance P.O. Box 9532 Allen, TX 75013

9 To order copy of report: (888) P.O. Box 9532 Allen, TX Web: To opt out of pre-approved offers of credit: (888) 5 OPTOUT [(888) ] TransUnion To report fraud: (800) Fraud Victim Assistance Division P.O. Box 6790 Fullerton, CA To order copy of report: (800) P.O. Box 6790 Fullerton, CA Web: To opt out of pre-approved offers of credit: (888) 5 OPTOUT [(888) ] Data Compilers: To remove your name from lists that companies rent and sell, write or call the following companies: Mail Preference Service Direct Marketing Association P.O. Box 643 Carmel, NY Web: Federal Trade Commission Do Not Call Registry (Must call from the phone number that you wish to register) Web: First Data Info-Source Donnelley Marketing, Inc. Data Base Operations 416 S. Bell Aims, IA (888)

10 Legal Resources: Center for Law in the Public Interest Non profit law firm that specializes in public interest litigation and counseling on public policy Ocean Park Blvd., Suite 300 Santa Monica, CA Phone: (310) Fax: (310) Web: FBI Criminal Justice Information Services Division J. Edgar Hoover Building 935 Pennsylvania Avenue NW Washington DC Phone: (202) Web: National Fraud Info Hotline: (800) If someone has committed a crime using your identity, write to the FBI and ask for your criminal history include your fingerprints and a check for $18.00 explain that you are a victim of identity theft. IFCC (Internet Fraud Complaint Center) FBI Web: National Association of Consumer Advocates 1730 Rhode Island NW, Suite 805 Washington, DC Phone: (202) Fax: (202) Web: info@naca.net National Consumer Law Center, Inc. Provides case assistance and legal research. Provides representation for low income and community based organizations. 77 Summer St., 10 th Floor Boston, MA Phone: (617) Fax: (617) consumerlaw@nclc.org Web: National Association of Attorneys General Consumer Protection and Charities Counsel

11 750 First Street, N.E. Suite 1100 Washington, D.C Phone: (202) Fax: (202) Web: U.S. Department of Justice, Identity Theft Information Web: Contact your State Bar Association or your local Bar Association for the names of consumer-law attorneys in your area. You may also wish to contact and interview one or more of the attorneys below who are Consumer Law Attorneys With ID Theft Case Experience. These lawyers claim to have experience dealing with identity theft cases and are knowledgeable regarding the Fair Credit Reporting Act. Please know that any resources we provide to you including the name and contact information for these lawyers is not an endorsement but rather helpful information. You must make your own choices as to whether you need legal counsel and whom you believe would be most effective given your circumstances. Please review how to interview an attorney in Chapter Six of this book before you call for legal assistance. The following lawyers have provided their contact information for your review:

12 Alabama Firm Name: Alabama Injury Lawyers, P.C. Attorney Name: Penny Hays Address 401 Office Park Drive Birmingham, AL Phone: (205) ; DEBTS Fax: (205) Website: Lorantlaw.com Contingency: Yes Hourly billing: Yes Arizona Firm Name: Floyd W. Bybee, PLLC Attorney Name: Floyd W. Bybee 2173 E. Warner Road, Suite 101 Tempe, AZ Phone: (480) Fax: (480) Contingency: Yes California Firm Name: Brennan, Wiener & Simon Attorney Name: Robert F. Brennan 3150 Montrose Ave. La Crescenta, CA Phone: (818) Fax: (818) Website: Contingency: Yes California Firm Name: Mari J. Frank, Esq. and Associates (negotiation, mediation, expert witness testimony) Attorney Name: Mari Frank Cabot Road, Suite 300 Laguna Niguel, CA Phone: (949) Fax: (949) Website: Hourly billing: Yes California Firm Name: Kemnitzer, Anderson, Barron & Ogilvie Attorney Name: Mark F. Anderson 445 Bush St. 6 th Floor San Francisco, CA Phone: (415) X101

13 Fax: (415) Website: Contingency: Yes California Attorney Name: Paul E. Smith Bernardo Center Dr. Ste. 203 San Diego, CA Phone: (858) Website: California Firm Name: Trueblood Law Firm Attorney Name: Alexander B. Trueblood Wilshire Blvd., Suite 1600 Los Angeles, CA Phone: (310) C:\Documents and Settings\Robert Borsky\My Documents\Identity Theft and Privacy Protection.docx