Building a Multifaceted Team for Data-Driven Transformation

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1 Building a Multifaceted Team for Data-Driven Transformation Danyal Ibrahim, MD, MPH, MHCDS Chief Data and Analytics Officer St Francis Hospital and Medical Center

2 Agenda Current State of Analytics at SFH Future State of Analytics at SFH What Do We Need to Get There

3 Learning Objectives Define the key cross-functional constituents critical to successful quality and financial improvement driven by healthcare analytics Explain the key steps to elevating analysis to the enterprise level Describe the analytics behaviors needed to ensure healthcare analytics success Identify best practices for implementing healthcare analytics

4 Benefits of Investment: Triple Aim Quality Analytics Pay For Performance BETTER COST BETTER CARE Physician Analytics Surgery Analytics Patient Flow Analytics Predicting Readmissions BETTER HEALTH Panorama

5 Current State of Analytics SFH 1. Do we have the data? 2. Is it integrated? 3. Do we apply sound statistical analysis? 4. Do we present it in a simple and meaningful way? 5. Can we identify "where" and "who" towards answering why? 6. Is it timely? Quality and Safety Patient Outcomes Process of Care Timeliness of Care Patient Experience Operations Utilization of Resources Efficiency Capacity and Access Cost and Revenue

6 Future State of Analytics at SFH Valid and Integrated Data Meaningful Metrics Statistically Sound Analysis Intuitive Visual Presentations Actionable Timely Operational Tactical Strategic Don t Hurt me Cure Me Be Nice to Me BETTER CARE BETTER HEALTH BETTER COST

7 What Do We Need to Get There? 1. Break Data People Silos 2. Build the Team (Redesign) 3. Develop Strong Data Foundation 4. Design and Adopt Meaningful Measurement Metrics 5. Harness Data Presentation Capabilities

8 What Do We Need to Get There? 1. Break Data People Silos 2. Build the Team (Redesign) Data integration Leadership support for integration/reorganization Team-Sport Quality / Decision Support/ IT Invest in essential skills

9 What Do We Need to Get There? 1. Break Data People Silos 2. Build the Team 3. Build Strong Data Foundation Data acquisition/ Aggregation from various sources Data validation / standardization engine Data integration in data warehouse Solutions-based interactive visualizations

10 Building Strong Data Foundation SELF- DEVELOPED CONTENT On demand tools provide unlimited self-service capabilities CUSTOM POINT SOLUTIONS Custom developed, stakeholder centric content Growth KPI Dashboard Finance KPI Dashboard Safety KPI Dashboard Quality KPI Dashboard SUPERIOR VISUALS Powerful visualized content anytime, anywhere Interactive Visualizations DATA AVAILABILITY Analytically enriched data exposed to a variety of off the shelf tools Data Mart(s) (Measure Views) DATA MODEL/ ANALYTIC ENGINE Empowers analysts to develop new measures as healthcare evolves AFI Data Warehouse/ Appliance Framework DATA IN ETL for easy, source system agnostic integration EMR Lab Supply Chain Patient Other Sources

11 What Do We Need to Get There? 1. Break Data People Silos 2. Build the Team 3. Build Strong Data Foundation 4. Design and Adopt Meaningful Measurement Metrics 5. Harness Data Presentation Capabilities Role-based integrated analytics Unit-based integrated analytics Integrated KPIs dashboards Pay-for-Performance analytics PI-focused Analytics

12 Successes along the Journey: Physicians Analytics Hospitalist Gen Surgery Quality and Safety Analytics Readmissions Medications Recon Efficiency Analytics LOS Patient Flow Delivery Integration Nursing Units Service Lines Executive Cost Awareness Analytics APR-DRG Variation in Care 1 2/19/201 6

13 Physicians Focused Analytics

14 Physician Focused Analytics Hospitalist Dashboard

15 Physician Focused Analytics Hospitalist Dashboard

16 Physician Focused Analytics Hospitalist Dashboard

17 Physician Focused Analytics Gen Surgery Dashboard

18 Physician Focused Analytics Gen Surgery Dashboard

19 Physician Focused Analytics Gen Surgery Dashboard

20 Physician Focused Analytics Gen Surgery Dashboard

21 Physician Focused Analytics Gen Surgery Dashboard

22 Quality and Safety Focused Analytics

23 Quality Focused Analytics Readmissions Dashboard

24 Quality Focused Analytics Medication Reconciliation Dashboard

25 Quality Focused Analytics Medication Reconciliation Dashboard

26 Quality Focused Analytics Medication Reconciliation Dashboard

27 Efficiency Focused Analytics

28 Efficiency Focused Analytics LOS and Patient Flow Dashboard

29 Efficiency Focused Analytics LOS and Discharges Dashboard

30 Cost Awareness Focused Analytics

31 Cost Awareness Focused Analytics Variation of Care at APR-DRG Dashboard

32 Cost Awareness Focused Analytics Variation of Care at APR-DRG Dashboard

33 Cost Awareness Focused Analytics Variation of Care at APR-DRG Dashboard

34 Key Challenges along the Journey Alignment with Organizational Vision and Strategy Culture, Legacy and Turf Engagement Leadership Staff Partners Measuring Success by Actions and Patient-Centered Outcomes Quick Wins and Low Hanging Fruits Team Skills

35 Future State of Analytics at SFH Valid and Integrated Data Meaningful Metrics Statistically Sound Analysis Intuitive Visual Presentations Actionable Timely Operational Tactical Strategic Don t Hurt me Cure Me Be Nice to Me BETTER CARE BETTER HEALTH BETTER COST

36 Questions Danyal Ibrahim, MD, MPH, MHCDS