DWH/BI Near shoring development experience in Sunrise Communications AG

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Harold Foster
9 years ago
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1 DWH/BI Near shoring development experience in Sunrise Communications AG Gary Davenport, Sunrise Communications AG, Senior Manager ERP & BI Dražen Oreščanin, Poslovna Inteligencija, President of the Board

2 Gary Davenport Senior Manager ERP & BI University of Birmingham B.Com (Hons) Price Waterhouse Management Consulting , Solution Delivery Consultant Logum Ltd/GmbH , Freelance Consulting Telecommunications, FMCG, Banking and Manufacturing. Sunrise Communications AG , Senior Project Manager , Manager ERP , Manager ERP & BI present Senior Manager ERP & BI 2

3 Sunrise ERP & BI Division Two competence centers ERP and BI ERP - 10 FTE s internal SAP plus 3-10 external consultants dependent upon project demand taking care of the SAP ERP systems BI - 12 internal FTE in BI Competence center plus 4-10 external consultants dependent upon project demand Outsourced DWH Operations and ETL Development (Near shore) BI Infrastructure: Teradata v13 Informatica Powercenter and Power Exchange Business Objects 3.1 / 4.0 IBM Dynelytics SPSS Modeller 14 Excentive Total Compensation Management SAP BI/IP (Note: ERP Domain) 3

4 Sunrise BI organizational changes Change Date Merging of ERP & BI teams 07/2010 Decision, in common agreement with Teradata, to exit the Enterprise DWH Transformation Onsite/Offshore fixed price delivery contract. Sunrise took over the project lead in order to adjust the priority and scope of the deliveries. Establishment of Nearshore DWH development with Poslovna Inteligencija. Takeover of DWH operations responsibility, 4 FTE, to create a DWH/BI Competence Centre fully responsible for both operations, development and reporting Outtasking of DWH operations to a nearshore managed service partner in order to establish 24x7 operations and monioring whilst reducing OPEX 11/ / / /2012 4

5 Sunrise BI History and major projects Project Final completion of the Enterprise Data Warehouse (EDWH) transformation project to migrate the Mobile DWH from legacy Oracle DWH and custom ETL to Teradata Enterprise Data warehouse with Informatica ETL / ELT plus report migration to Business Objects (BOXI 3.1) allowing the final decommissioning of the previous legacy Oracle based Mobile Data Warehouse Centralization Sales Channel Master data and Sales Channel Hierarchies company wide to SAP Replacement of the Customer Care Data Mart ETL from legacy custom ETL to Informatica ETL plus Consolidation of the Customer Care Data Mart reporting from Business Objects 6.5 to Business Object BOXI 3.1universe based reporting Completion of the migration of the legacy Sales Incentive Management System for dealer commissions to Excentive Period

6 Sunrise BI current projects Teradata Hardware replacement SAP Business Objects 4 Upgrade Exchange of Non Financial Actuals Data Teradata to SAP BI/IP via Informatica Power Exchange Exchange of Non Financial Plan Data SAP BI/IP to Teradata via Informatica Power Exchange Bad Debt Datamart ARPU/APMU Datamart Sales Incentive Management Internal Sales Bonuses 6

7 On Site vs. Near vs. Off Shore On Site + Ease of communication - Cost + Perceived Agility - Resource availability + Same timezone Near Shore + Cost - Ease of communication + Resource availability + Perceived Agility + Same timezone Off Shore + Cost - Ease of communication + Resource availability - Different timezone 7

8 On Site vs. Near vs. Off Shore Reasons for choosing Near Shore concept: Cost Resource availability Resource qualifications Timezone Cultural fit Rightsize partner 8

9 Lessons learned Good? Bad? Skills Flexibility Nearshore Tech Lead/Co-ordinator Multiple locations, initial communication often difficult because of tools used What we will do different next time? Have web-conferencing in place from the start Buffer the introductory period for new resources What you have expected and did not get? Nothing really except some resources with which it did not work What did you get and did not expected? Such flexible resourcing. If the demand drops that the partner is able to accommodate and vice versa 9

technical 10 business 5 project managers MONTENEGRO - 2008 SLOVENIA - 2010 BOSNIA

10 Company profile CROATIA SERBIA Leading DW/BI vendor in SEE 150+ delivered projects 70+ customers in 14 countries 75 employees 65 consultants 50 technical 10 business 5 project managers MONTENEGRO SLOVENIA BOSNIA 2010 UK More than 350 Man/Years experience with leading tehnologies Leading partners

Solution areas Strategic ICT consulting Master Data Management Risk & Compliance Data Warehousing Poslovna inteligencija d.o.o. Business Inteligence Planning

11 Solution areas Strategic ICT consulting Master Data Management Risk & Compliance Data Warehousing Poslovna inteligencija d.o.o. Business Inteligence Planning and Budgeting Financial consolidation Data integration and Data quality Predictive analytics Analysis, design, development, implementation, support and education

12 Our expertise In-depth understanding of business processes in medium and large enterprises in numerous industries (Telecommunications, Financials, Distribution, Retail, Wholesale, Manufacturing) Implementation experience with all the leading CPM, BI and DW technologies which are present in the market, proven with appropriate certificates Extensive knowledge of methodology concepts for successful implementation of DW, BI and PM based solutions

consultants for Informatica, IBM Cognos, IBM SPSS, IBM

13 Our Values Responsibility Innovation Loyalty Maximizing value for our Customers Competence Sincerity Quality Certified consultants for Informatica, IBM Cognos, IBM SPSS, IBM DataStage, IBM Netezza, Oracle, Microsoft, SAP BO Certified project managers (PMI-PMP)

14 Our customers Communications Finance Retail & Distribution Manufacturing Public service

15 Our facility 450 m 2 Located in quiet area Large parking place and garden Creative and positive working environment Project teams in separate rooms Site Access Security 8 Gbps Up/Down link for secured VPN All infrastructure on UPS 24 / 7 SLA support Internal helpdesk / case management

16 Croatian sweets raffle at our booth... PROBIERE BEWERTE GEWINNE

17 Thank you for your attention!

www.bg.adastragrp.com

www.bg.adastragrp.com Adastra GROUP Our Mission Adastra's mission is to help companies succeed by turning their information assets into tangible business results. We invest in mastering every type of data,